SportPesa Review

WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing – effectively missing the race(s) Ive wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the free bets werent always applied automatically – meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and its almost as if they couldve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I dont feel valued and will be leaving for pastures new. If WH dont care, why should I??? Their loss!!!

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Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores

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So… I have been playing at betfair now for about 8 months and this is what I have to say, at first you get a few okay wins to reel you in so you think your going to hit a decent win but that soon goes down the shitter! They are absolute robbing C*nts who should not be operating and anybody who says oh this person is only sayin this because their a sore loser need to think again because thats not the case at all. Im not one to write reviews but Ive done it to warn people who are thinking of even opening an account with them to think again! This company have literally made me ill at times with the absolute shambolic corruption, they think there clever but its so damn obvious they conning people and thats what there here for! My close friend has left this site a few weeks ago too because of the same reasons and I know plenty more people who have left them too, please people dont let this grotesque company operate anymore go somewhere else these need wiped off the face of the earth!

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3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let’s go onto virtual I’ve never experienced anything so rubbish. I played a few times now and here’s how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it’s getting the favourite your really letting yourself down william hill

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Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven’t even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash

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Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give 5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.

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Haven’t won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .

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A good website to use and very helpful staff when I asked a question. Quick response and very helpful

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This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .

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Excellent customer service once again through Facebook channelIssue resolved in minutes

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60p in 3 deposits!!! Absolute disgrace site. Pure corrupt fixed!

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Closed my account, reason being is that was ‘a security issue’, customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim ‘security issue’. Paddy Power have done the same to me. Do not use.

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If you start to win often they will put restrictions on your account, I can only bet a maximum of 2 at a time, dont use these scumbags

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Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent

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Won an 8-fold both teams to score last night. They have retained my winnings and wont pay out!! Said I have another account with them. I have never used Betfair before in my life, I set everything up yesterday and there seemed to be no problems until I withdrew my 120. Logged me out and tried to log back in and they had closed my account down. When I spoke to them they had told me they will be retaining my winnings and my account is closed and there is no where further to go, end of basically. Do not use!

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I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again

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I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it’s now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn’t forced to make a withdrawal. I won’t use bet365 again. For a bookmaker to do this and have me miss racing’s biggest day in Australia is pathetic. If U lose and just give them money it’s ok but if U want Ur winnings it’s crap

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These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.

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Ok for a bet as long as your not a consistent Winner like all bookmakers theyll soon but the brakes on you !! If you choose to play the games youll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because youll never win its that simple ??

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Horrendous company. Rob, steal and cheat their customers.Stole 200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don’t understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over 100 million was stolen).

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What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and Ill throw the transcripts in for you too.

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Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.

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AVOID! I’ve been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can’t use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can’t access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it’s makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.

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Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I cant access because it says I need 3 forms of id to verify my account which has already been done. Dont use this app much better off using mainstream betting apps.

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Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.Thats about itRegardsLewis

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Excellent service, good website

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The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.

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When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.

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I think its a decent site but needs a good app

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At the moment you ask a withdrawal they come with stupid requirements and makes it very difficult for you to get your money back. That was a very BAD experience and I will NEVER play at Mr.Green again!

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hello mr. green teamYou are not doing well, as can be seen from the customer reviews.

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Well, here is my story.I went in for some gambling and saw an campaign that would give up to 200kr back if u payed today and lost.well i thought, thats what im gonna do.. allthough i though iam only gonna use 100 kr.. But i said nah, its okay.. atleast i get all the 200 back and can play for 400 all together.. BUT – when i finally lost the money, the cashback was not available.. All of a sudden, its gone, allthought everything seems fine.. Then i contacted the support, and they could see that something was wrong.The answer was: Well we need to contact our boss to get the payment accepted.2 days after i havent heard from them, i decided to contact them. and guess what?nothing had happend, the same happend. we need contact our boss and sorry we forgot about your ticket and so on…well im on day 4, and guess what.. I had the exectly same answer again today..Im guessing im never gonna se my money.Conclusion: Do not trust MR. Green – the steal your money and use thier “service” to prolong the tricket so i give up.such a bad exeperince, i will allways do my best to never recommend anyone to use a cent on thier site.

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Update update update, found my passport still waiting on my account to be unlocked!!!!!! Opened my account verified using a. Crystal clear photo of my passport,I have lost my passport so I only have a photo in my phone, I have used this on many sites as photo id, all going well deposit small amounts, won 2 amount of couple of hundred euro, until Friday I signed up for 150 spins for 10 euro won a nice bit from that got to about 4 thousand still hadn’t completed the wagering requirements, long story short I ended up with 2000 euro real with drawable money, tried to withdraw this is when the problem starts, I was asked too verify sent bank statement and passport photo, no this isn’t good enough now they want a photo of me holding the Id which is impossible as I have lost it, asked for deadlock letter still waiting M, I wouldn’t waste your money on these scam artists, as soon as you win big its any excuses not to pay out

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Not sure why there so many bad reviews these guys are 10/10. Instant withdrawals which is great! Slightly annoying they dont cover every British race meeting everyday but cant complain

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AVOID!!!! AVOID!!!! Do not use Sportpesa!!!
I was a member for over a year, when I finally took up one of their offers that they had been sending to me all year, they refused to pay out. They said I have breached 5 terms, I have broken none. They have stolen 1K from me. DO NOT USE THEY WILL STEAL YOUR MONEY!!!!

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had my account three years, no problems with deposits or withdrawals. customer service was good when neededLost a bit more than I won betting small stakesThen last week I couldn’t log into my account. after couple of days I got this reply”I regret to inform you that we have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers. The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk. As such, the management team have decided not to continue the business relationship. Any funds held on deposit will be remitted to your account. Please note, any future accounts registered within TGP Europe will be subject to the voiding of all winnings.”Ive got account with another sportsbook under TGP like but there was no rules against it. This account ive hadlong before my pesawould give pesa a higher rating if not for this crap. these jokers should not have a license. can understand restrictions on players who win big frequently but no execuse for banning people who only make small stakes and lose less than they win

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had my account three years, no problems with deposits or withdrawals. customer service was good when needed

Lost a bit more than I won betting small stakes

Then last week I couldn't log into my account. after couple of days I got this reply

"I regret to inform you that we have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers.

The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk.

As such, the management team have decided not to continue the business relationship. Any funds held on deposit will be remitted to your account.

Please note, any future accounts registered within TGP Europe will be subject to the voiding of all winnings."

Ive got account with another sportsbook under TGP like but there was no rules against it. This account ive hadlong before my pesa

would give pesa a higher rating if not for this crap. these jokers should not have a license. can understand restrictions on players who win big frequently but no execuse for banning people who only make small stakes and lose less than they win

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Illegally run bookmaker. I tried to open an account and was rejected despite never having had a bet with any of the businesses in the group. I made a subject access request and found out that they had purchased data about accounts I hold with other bookmakers which is in violation of GDPR regulations

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the slots never pay ever you just cant win. football odds on lyon to win city they offered 6s when other sites were 11s.rubbish site

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Opened and verified an account placed bets won some lost some. One day suddenly limited to £1 bets.This after I had lost 20% of my total bet amount. Apparently they ban losers, now no way I can ever get that lost money back.

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Tried to register with them, they required a bank statement and driving license. A bit pushy but alright they’re not the only bookie that requires that and I can see why they would, so I submit the documents and two days later I get an email saying they have been rejected because they don’t accept the high resolution colour scanned documents and want photos instead? What the hell?Looking through the other reviews I can see I dodged a bullet anyway, I’ll take my money to other more trustworthy sites.

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Be aware of this africans voodoo scammers.they do not pay.stay away with your money.they will scam you in a heartbeat

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Stressful experience. Provided all ID documents as required. They then blocked my account and had to answer questions about my experience with gambling. They then unlocked my account and after winning a few times with Sportpesa, and made a few withdrawals and deposits, I decided to deposit some more money and play this morning. They suspended my account whilst playing an online casino game. Checked my emails and they sent me one asking for source of wealth information requiring bank Statements and wage slips. They should clearly have information on their systems that I won a large amount of money from them very recently and have clearly deposited less money than what I have actually won with them. To me they are clearly trying to make excuses and as hard as possible to not pay out my recent pending withdrawals and haven’t a clue what they are doing. So the request is unnecessary. This is the second time they have blocked my account in my opinion for no reason and certainly wont be using them again. Appalling customer service and clearly dont want my custom. Complaint to Gambling Commission pending.

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Stressful experience. Provided all ID documents as required. They then blocked my account and had to answer questions about my experience with gambling. They then unlocked my account and after winning a few times with Sportpesa, and made a few withdrawals and deposits, I decided to deposit some more money and play this morning. They suspended my account whilst playing an online casino game. Checked my emails and they sent me one asking for source of wealth information requiring bank Statements and wage slips. They should clearly have information on their systems that I won a large amount of money from them very recently and have clearly deposited less money than what I have actually won with them. To me they are clearly trying to make excuses and as hard as possible to not pay out my recent pending withdrawals and haven't a clue what they are doing. So the request is unnecessary. This is the second time they have blocked my account in my opinion for no reason and certainly wont be using them again. Appalling customer service and clearly dont want my custom.
Complaint to Gambling Commission pending.

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I have been using SportPesa fine and they were one of my favourite bookies. Then, corona virus hit and the UK (and world!) went into lock down. I am at my girlfriend’s and we don’t live together, but have my laptop with me. I signed into SportPesa and my account was closed due to logging in from different IP addresses.I understand that, but the decision was made without any chance of explanation from myself, my account was fully closed. This is more like a dictatorship and very sad as I thought SportPesa were ok.My advice: avoid this company, even though the world is in a pandemic, there was no understanding or flexibility. Disgraceful from them, use other bookies who are much more understanding!

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I have been using SportPesa fine and they were one of my favourite bookies. Then, corona virus hit and the UK (and world!) went into lock down. I am at my girlfriend's and we don't live together, but have my laptop with me. I signed into SportPesa and my account was closed due to logging in from different IP addresses.

I understand that, but the decision was made without any chance of explanation from myself, my account was fully closed. This is more like a dictatorship and very sad as I thought SportPesa were ok.

My advice: avoid this company, even though the world is in a pandemic, there was no understanding or flexibility. Disgraceful from them, use other bookies who are much more understanding!

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I joined Sportspesa in November 2019, sent all my documents and got verified before I placed a bet. I’ve won and lost and i received all winnings within 48 hours.I would recommend to all gamblers who are thinking of joining this site is to read this first.They always block your account, wanting more and more details, why get verified in the first place.They want my wage slips, bank statements of all transactions. This could be a big headache for punters who have winnings in there account, lucky for me I didn’t. The cash out is poor, no live scores on bets and the casino provider is like watching you tube on magnetic balls.I closed my account today date 28/04/20.IF YOU LIKE DRAMA then it’s a good site for you.

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I joined Sportspesa in November 2019, sent all my documents and got verified before I placed a bet. I’ve won and lost and i received all winnings within 48 hours.
I would recommend to all gamblers who are thinking of joining this site is to read this first.
They always block your account, wanting more and more details, why get verified in the first place.
They want my wage slips, bank statements of all transactions. This could be a big headache for punters who have winnings in there account, lucky for me I didn’t.
The cash out is poor, no live scores on bets and the casino provider is like watching you tube on magnetic balls.
I closed my account today date 28/04/20.
IF YOU LIKE DRAMA then it’s a good site for you.

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No winnings here, dead spins.

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awful!!will not let you withdraw any money making up excuses about payment card having expired and instructing you to deposit further funds into account before balance can be released – i need to withdraw because i need the funds not because i want to bet more!avoid!!

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