STS Bet PLAYER REVIEWS(321)
alex
27 October 2021
Comment from uk.trustpilot.com
New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.
Justas
27 October 2021
Comment from uk.trustpilot.com
I have been with them for around a year and only had great experience. Withdrawal times and process is brilliant and I always will have respect for companies who handle transactions trouble free and are responsive.
aaron bishop
27 October 2021
Comment from uk.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and Ill throw the transcripts in for you too.
Willy Hill
27 October 2021
Comment from uk.trustpilot.com
Verified electronically +Fast payout +Always get Free bets with offers, never had to contact customer services +Not always best odds and some markets not much liquidity -
rajender
27 October 2021
Comment from uk.trustpilot.com
It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic
King Lewi
26 October 2021
Comment from uk.trustpilot.com
So this is probably my 3rd or 4th moan about this terrible Casino! I complained in about may/June about playing Gonzo megaways and being 1200 down with no bonuses or features! To finally get one and receive 80 from it. Got the usual generic message about the RTP and what not! Anyway we are now nearly in November and havent had another bonus since on that slot or taken any money back from these lot. I have a limit of 50 a week and only play this one game! These lot are scammers! Dont be like me and keep getting robbed! Go else where! these guys are legal criminals!!
Paws
26 October 2021
Comment from uk.trustpilot.com
I had took a break since February. Logged back in today .. no issue .. deposited .. no issue. Went to play and its saying it looks like Im logged out so cant play. Chat was answering for a few mins then kept logging out. Says there is 1 person ahead of me the last hour.
brian
26 October 2021
Comment from uk.trustpilot.com
Excellent service with quirky offers which always make me laugh. Great odds and very well laid out website, will be using instead of William Hill.
Col Stones
26 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Mark Lowden
26 October 2021
Comment from uk.trustpilot.com
Shocking withdrawal process I won200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid
Liam
26 October 2021
Comment from uk.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
L C
25 October 2021
Comment from uk.trustpilot.com
A lot of these reviews seem a little unfair, i think most bookmakers will receive a negative review on trustpilot for one reason or another from punters who are losing obscene amounts of money from their own accord.I can only speak from personal experience, i have been using boylesports for about 2 months now after a friend told me about it and i have been pleasantly surprised... won a few hundred pounds from different football bets and i have always received my money within 2 hours and always seem to be receiving free bets, no complaints from me.
Tyler
25 October 2021
Comment from uk.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I cant access because it says I need 3 forms of id to verify my account which has already been done. Dont use this app much better off using mainstream betting apps.
Jay Davies
25 October 2021
Comment from uk.trustpilot.com
As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen they could.Resubmitted the same image and the next time it was because my name wasnt on the document it was.A different customer service agent replies to every message you send, and they either dont read what you send or reply with contradictory information in comparison to a previous reply.Couldnt have provided more evidence to prove who I was but it didnt matter, after 3 weeks of arguing I played through my balance and closed my account - which means they won but I was sick of fighting it.My advice is just dont join in the first place.
Lewis phillips
25 October 2021
Comment from uk.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.Thats about itRegardsLewis
ediz kassel
25 October 2021
Comment from uk.trustpilot.com
Wow I don't know where to start but this casino is ny far the worst im vipmember 2 and all what they promised me. They couldn't hold they im a long time menver now the promised me vip tournaments never ever had 1 and im vip for more thn 1 year? Second thing today i acutally should receive cashback every website cashimashi, woopwin and pinocasino gave my cashback like in the morning they do commercial like come get vip and u get every new week a good start lol? Its Tuesday now still didn't get anything. they promised me a vip manager i talked to the vip manager once when i turned vip.Withdrawals r slow as fk even as vip. U don't get any gifts if u ask the support for a loyalty bonus after u deposited 100 Euro u have to contact live support they will send it to theirs manager for answer u can expect 3-4 days waiting for 20 spins 1line 1 cent bet legacy of dead haha.If u make a bonus request they tell u to keep depositing they repeat it until u r broke haha. I never ever thought tht a casino treat people like that who are obviously paying them so good Deposited 300 euro + this month request gift loyalty gift they rejected me even tho my deposit withdrawal quote is really really badThat's the only casino who destroy my head They don't take u serious and i swear im like - 20.000 in this casino the highest amount i withdraweld was like 1.000 euro once this is by far the worst casino and pls pls pls don't support this mafia acting people
Andrew Jackson
25 October 2021
Comment from uk.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from uk.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Stepehen Tague
25 October 2021
Comment from uk.trustpilot.com
I joined 888 casino a few months back sent several emails and messages but no reply what so ever. Terrible customer service with no online support. All i wanted to know was about bonus when joining and your verification but nothing no replies absolutely shocking. Never ever had that happen before and yes it was the correct email address too.Stephen Tague
Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
Taner and karolina
25 October 2021
Comment from uk.trustpilot.com
False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.
Mark bod
25 October 2021
Comment from uk.trustpilot.com
If you like to pay money to watch hundreds of dead spins and never be one penny up then this is the site for you. If you want a small chance of winning a few quid then keep well away from this site.850 spins without a single bonus totally pathetic.Payout percentage 0.0001%
Marcin Polar
25 October 2021
Comment from uk.trustpilot.com
I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it's going to happen.Karma is always coming back and I'm sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.
No
25 October 2021
Comment from uk.trustpilot.com
Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don't have, and never made an account
customer
25 October 2021
Comment from uk.trustpilot.com
Innovative and irreverent with great odds.
Ken Talbot
25 October 2021
Comment from uk.trustpilot.com
On par with virgin . Basically robbing bast...s there online help is a joke all they do is refer to the gaming platform and how fair it is ... 60.00 deposited to gain a bonus which paid 40p ... mmm yes that's fair .. all there games are run through the Gibraltar platform ... the worst of the lot by far ... they will Rob you dry .. disgusting site . Stay away . Stay clear
Craig
25 October 2021
Comment from uk.trustpilot.com
Excellent company great odds and good offers
Anthony
25 October 2021
Comment from uk.trustpilot.com
Nice straight forward lay out and works at a decent speed. Some decent offers too
Mr Williams
25 October 2021
Comment from uk.trustpilot.com
Again.... Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for... Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved... its a joke! so frustrating!! Dont answer emails back... username taz140688
David
25 October 2021
Comment from uk.trustpilot.com
I think its a decent site but needs a good app
paul
24 October 2021
Comment from uk.trustpilot.com
stay away from online poker its very much rigged they always favour chip leaders and when you think you have the best hand oh no clowns going all in with 9 2 and winning its a joke so is it cheating or are these botts???????the bad beats ive had this is enough to throw yourlaptop through the window people with multipul accounts trying to ghost you i have reported several of these but they just ignore you.
steve
24 October 2021
Comment from uk.trustpilot.com
Easily the worst customer service imaginable. Takes days at a time to respond on their Livechat service, does not respond at all to email queries, has no option to actually close the account (they will force you to self exclude to close the account) and could be the worst Casino you will ever come across online.
Paul
24 October 2021
Comment from uk.trustpilot.com
Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don't waste your money on this site.
V L
24 October 2021
Comment from uk.trustpilot.com
Total scam. They change your bets. They cancel accebted bets.
Mateusz Lawera
24 October 2021
Comment from uk.trustpilot.com
Joined about 5 months ago, they asked about my opinion so there you go honest opion.Very poor casino offer deposit 20 play 1 per bet Didnt even win once lost about 200 Just to try never won more than 20 after bonus which is very rare scored it 2 Times. Site is very laggy welcome offer is rip off. Cashout only when you lose never when you win had acca 11 won 10 matches last match was 2:0 in my favor cashout blocked at the end it finished 2:2 but i coudnt withdraw about 3.300 which is no sense, honestly avoid this site you will never be happy with this site which is very bad. Customer service never helps aswell you need to proove how much you earn and send a bank Statement which is bizzare. Extremelly not happy.Deleted account today , had a reply from customer service that the games are based on LUCK only - Please Avoid you will never win on this website
Mark
24 October 2021
Comment from uk.trustpilot.com
Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste 10 at casino as could not connect to play a poker game at all...poker does not work on PC as it is and doesn't work at all properly on app either ..they are aware of the problem judging by other people's feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor
marek
24 October 2021
Comment from uk.trustpilot.com
First Grosvenor Casino don't even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market... STAY AWAY FROM THIS LIZZARDS
Jarrod
24 October 2021
Comment from uk.trustpilot.com
Rip off. Made a deposit and used that to bet on horse-racing. Got a bonus to use on games. Won on the horses but cannot withdraw until I wager 650. Site is really slow too. AVOID
Paul B
24 October 2021
Comment from uk.trustpilot.com
very slow withdrawals
Steven cotton
23 October 2021
Comment from uk.trustpilot.com
Ive never known a betting site worse than these.The assle of trying to get your funds out. I keep sending proof of id but everytime keep stoping or asking for more id. With a list of top betting site scammers in the uk this by far hits the top of the list.
Alan
23 October 2021
Comment from uk.trustpilot.com
Disgrace off a company used them for many years used to have good banter with customer service guys about Dundalk football team. They then moved customer service to Manila an the customer service went down hill although the agents were always very very nice to speak too they didnt have knowledge in regards to sports betting they then closed my account customer service manager is married to John boyles daughter
Albert Trotter
23 October 2021
Comment from uk.trustpilot.com
I have played slots for over 20 years and I know they're random however the slots here I'm having doubts, especially the pragmatics. You never win EVER! thousands and thousands of spins on the same slots and they never bonus, how is that possible? I play the exact same slots everywhere else and they never play like they do here. Scam site and shows you how shady online sites can be!
Przemyslaw Jankowski
23 October 2021
Comment from uk.trustpilot.com
Avoid this website...They don't show live scores.. U put your money on matches with different scores ..avoid as hell!!! Worst website online
Simon Christopher Mallon
23 October 2021
Comment from uk.trustpilot.com
Do not spend any money with this company all there reels are on timers absolutely a scam going on you have been warned ppl
Andrew Wilcock
23 October 2021
Comment from uk.trustpilot.com
Would be zero stars but not possible, promotions advertised don't exist and the general usage of the site is terrible
Dj Stuttz Javen Richards
23 October 2021
Comment from uk.trustpilot.com
Awful compony awful costumer service skills they don't care about the costumers and the money we spend on them they take ur money no matter how much u want to deposit and as soon as you win they block ur account for weeks on end and what ever you win with them you will not get for almost a month never play with these
Mr heyer
22 October 2021
Comment from uk.trustpilot.com
I can't give 5 stars because they hound you non stop when your playing , asking you stupid questions with pop ups , like you should take a break or if u play late at night more pop ups or emails asking u how your playing affects your day ? They should mind their own business, overall good games and prompt withdrawals
Michael Kelly
22 October 2021
Comment from uk.trustpilot.com
STS Abuse and twist the verifactaon process to fit their own criteria benifit> ie to deliberately hold funds and disable ones account. my account was also disabled !!! Sent them my docs and they dont accept. Use all the excuses from, obscured to creased. REALLY ! Uploaded a pdf and they accept my docs and then their team change mind and make more crazy excuses not to verify. Verivied to unverified !!! SHAMBOLIC My own government accept the uploaded docs but not these cowboys. Keep away from this terrible bookmaker is my advice. For sure they will fold sooner rather than later once the new uk gambling regulations happen with the shake up of the Gambling commission to happen.
customer
22 October 2021
Comment from uk.trustpilot.com
Fantastic site. Fast withdrawals and loads of games. Easy to deposit and withdraw and also to navigate around the site. Would definitely recommend
Rich
27 October 2021
Comment from uk.trustpilot.com
Actually lost all my money at first but a very reasonable bonus offer was accepted and managed to make a tiny profit in the end once fully wagered. Withdrawal times seem a bit excessive compared with other well-known sites but overall this is up there with one of the better casinos I've joined.
Actually lost all my money at first but a very reasonable bonus offer was accepted and managed to make a tiny profit in the end once fully wagered. Withdrawal times seem a bit excessive compared with other well-known sites but overall this is up there with one of the better casinos I’ve joined.