ToteSport PLAYER REVIEWS(354)

Martin Donovan
28 May 2024
Comment from uk.trustpilot.com
Terrible app keeps freezing despite trying several times to delete and reinstall. Seems to be much worse since a recent update .

alexandra
28 May 2024
Comment from uk.trustpilot.com
I think that 81% 1 star reviews of this sham of a company says it all. I deposited with them £10 yesterday on my partners account. They let me add my details and even took my £10. To which Tote then blocked my partners account. So I have £10 stuck on my partners account. Unspent my own money and there refusing to refund me unless I and my partner provide a ridiculous amount of identification documents. Are you for real? Your quick enough to take my money off me though aren't you? Nothing but scam artists who are essentially robbing peoples money. One of the worst gambling sites I have ever encountered and I have been on many. Steer clear and avoid these charlatans. Your literally better off throwing your money down a drain! Don't say you haven't been warned. I am in the process now of having to speak to my bank to get my money recalled back not happy at all customer service is abysmal and the few representatives I have spoken too was nothing but unhelpful and very rude towards me and my partner. I really don't know how they are still in business? I know why because of situations like mine and many others on here they are robbing people blind!

Nigel T
23 May 2024
Comment from uk.trustpilot.com
Got restricted after two months (I was up net by a small amount) citing small print clauses including "bonus abuse" whatever that is meant to mean. Enjoyed the site before that but will now take my business elsewhere.

Mr Richard Pickering
23 May 2024
Comment from uk.trustpilot.com
After having a Tote account for a number of years (I’m 64) I have just received an email informing me I was no longer able to partake in their promotions (free bets, Tote credit or gaming). They quote some clauses in their terms which I find a little defamatory as they suggest I am abusing the promotions(don’t know how you can do that?). I am a small stakes only betting person as I try to enjoy the activity but they begin their email with “after a careful review of your account” whatever that is as there was no input from me. When I queried I received the bog standard copy and paste reply that it was a business decision which implies to me I was not a profitable person to their business which leads to the question are their promotions only available to people who lose a lot? which also leads to it making a mockery of the safer gambling/enjoy it message being pushed by bookmakers who are trying to outdo one another with the plethora of promotions being advertised trying to draw punters in. The Gambling Commission should look into it.

Ricky lee
20 May 2024
Comment from uk.trustpilot.com
I Dont see why it has such bad reviews had nothing but a good experience really quick withdrawals chat reply really quick never had to give Amy documents as they automatically verify you and will ask when you reach 2k deposits which is a mandatory thing so really no problem

Peter Standen
09 May 2024
Comment from uk.trustpilot.com
Don’t bet with these c***s. They’re happy taking your deposits but if you win they will block and close your accounts and ask for 100s of documents. Stay clear of online bookies. They’re the only industry in the world where they can steal and keep your money without any consequences. They ruin lives.

Robert Ward
21 April 2024
Comment from uk.trustpilot.com
Shocking 😲 you've been warned

Sam W
12 April 2024
Comment from uk.trustpilot.com
DO NOT BET WITH THIS SCUM. THEY STEAL YOUR DEPOSITS, YOU WIN AND THEY STEAL YOUR WITHDRAWALS PLUS REFUSE TO GIVE DEPOSITS BACK. SCUM!!!

Nicol Nicol
11 April 2024
Comment from uk.trustpilot.com
The BEST WEBSITE I RECOMAND ! FROM MY IT 5 STAR GOOD GAMES AND FAST WITHDRAWAL.

Sam W
05 April 2024
Comment from uk.trustpilot.com
o not bet virtuals with these scammers!!!Me and my friend has exactly same stream, same time and everything and different selection, they was both different races and both our selections was bone last. These dirty scumbags. We have taken this to the gambling commission

Dan
04 April 2024
Comment from uk.trustpilot.com
As below avoid this site at all costs. Completely misleading welcome offer that seems impossible to be eligible for. Very poor customer service too which is something I don’t often say.

Consumer
03 April 2024
Comment from uk.trustpilot.com
Worst bookie on the planet

Sam Lintott
01 April 2024
Comment from uk.trustpilot.com
Don’t bother with this site. Signed up and deposited £10 for the £30 in credits and free spins promotion and was told this will be recieved within 48hrs. Bang on 48hrs later they decided they need additional documents. Live chat is useless they give quick replies but are always automated replies so please steer clear.

Alan Wood
26 March 2024
Comment from uk.trustpilot.com
Absolute joke of a betting company. The £10 / £30 free bet offer is totally unclear. The £10 has to be a total bet and has to be the very first bet you have. Despite placing other bets that meet the criteria after your first bet, that doesn't count. Utter crap compared to other companies... and they can't lose as it a tote and only pay out a percentage of bets.

Bet Daniels
15 March 2024
Comment from uk.trustpilot.com
Stay clear.. haven’t even got the energy to type what’s happened but all the below review sum it up

Paul
14 March 2024
Comment from uk.trustpilot.com
Customer service is non-existant, Waited 50 minutes for a reply on live chat then gave up.Do not recommend this company at all.

Lindad Leslie
13 March 2024
Comment from uk.trustpilot.com
Opened account thinking I was getting £30 pounds free bets for Cheltenham because my first bet was a £5 ew didn't meet their long winded small print requirements I got no opening offer. Their games total crap matched only by their odds and customer service. Avoid. Open window throw and watch your money blow in the wind. Only one star because wasn't option for minus.

Steve
11 March 2024
Comment from uk.trustpilot.com
Only joined today but sign up offer was credited straight away, no problems yet

paul davis
11 March 2024
Comment from uk.trustpilot.com
I should have gone with my head and not my heart. After reading all the poor reviews about this company, I still went and opened an account with them.Deposited £10. Bet went down the pan. Waited for my £30 credit and free spins for over 48 hours. But no credit or spins. Just been on to their customer service team (Shaban) told I had to send additional id etc. Chalk this one up to being a wally. Closed my account. Like most of the other poor reviews that have been left. This is my attempt to try and stop anyone else falling for the same con.

Hoo Kh
09 March 2024
Comment from uk.trustpilot.com
Totally disgusted I was on the little winning streak and I did two cash outs and then all of a sudden they just blocked my account absolutely disgusting

Ahmad Qadan
01 March 2024
Comment from uk.trustpilot.com
I just joined last week and everything was fine until they decided to remove the only slot I was playing and constantly losing in (Big Bass Christmas Bash). They claim this is because it’s no longer Christmas yet they still have Christmas Big Bass Bonanza! I demanded a refund or at least some sort of compensation but they resorted to their terms about basically being able to do whatever they want. I told them to close my account and they have done that. They don’t care about fairness, their site is horribly set out and their promotions are a joke. Absolutely rubbish sure, avoid at all costs. I told them I’ll be giving them awful reviews for what they’ve done.

Kai Welford
12 February 2024
Comment from uk.trustpilot.com
Pie eaters get passed

Stephen Jamieson
14 January 2024
Comment from uk.trustpilot.com
I opened an account on Tote and deposited the initial £5 to place a bet. Once the £5 was deposited they decided to lock my account and now I cannot receive my refund unless I upload identification. What the **** is going on with these bookmakers? Thieves the lot of them, they love taking people's money but don't like refunding. It's shameful

Stephen Parkin
09 January 2024
Comment from uk.trustpilot.com
Roulette scam! I foolishly thought this company may be different but no. Computer system, how if random, I cover 1st 2 dozens so expect to lose 35% give or take, yet 3rd dozen hit 80% of session. 1 person against company computer, not fair, not random. Another account closed, I play for fun not to make money, but when you are cheated blatantly I do not understand. Tote, don't bother giving people the random crap. My search for a fair site continues but I think all in it together. Industry is corrupt to the core.

Anonymous
06 January 2024
Comment from uk.trustpilot.com
Robbers put it this way deposited 50 quid they closed the account kyc (know your customer) there is something else but that is being escalated I will leave a review when it is done but people steer clear well clear

Alan Wales
26 December 2023
Comment from uk.trustpilot.com
Constant problems with app, will be shutting account

Sue Pollard
26 December 2023
Comment from uk.trustpilot.com
Crap put £110 on played 3 main slots I play nothing back from it freezes and boots you out of game then hardly any bonus fixed obviously self excluded as I’m not wasting money with these scam artists

Markdun
14 December 2023
Comment from uk.trustpilot.com
They offer £30 bonus let you deposit and bet then before crediting your bonus "upon review" they need to verify blah blah blah, scam they could do that before deposit. DONT BOTHER

Penelope holmes
19 November 2023
Comment from uk.trustpilot.com
Slots are the worst! The spins are very laggy and the bonuses just don't come in, just played £80.00 on big bass bonanza and only played 0.20p a spin and got 1 bonus for £4. These slots are definitely rigged,the original big bass is pretty good at giving you bonuses but not at this casino. Something is not right and need investigating!

Ex customer
08 November 2023
Comment from uk.trustpilot.com
If they ask for proof of wealth don't consent to it.. I was with them for years and foolishly agreed I only bet a few pounds on placepots and after adhering to their demands and sending my bank statement etc they just closed my account and refused to tell me why. Horrible bunch of tragic jobsworths obsessed with responsible gambling even when it's obviously not an issue

Frankie
13 October 2023
Comment from uk.trustpilot.com
Bet e/w on a horse 40-1 Oso Rapido 17.35 York it Won by a nose. Done a stewards enquiry it came 1st. So should get a win and a place but for some reason tote has it down as second even if it won the race. Sorry you all need you're eyes check. Bunch of scammers. I Watched the race on tote racing and it won. I also placed on a few other sites and it came 1st.

Andrew Martin
02 October 2023
Comment from uk.trustpilot.com
Absolute farceI had an account with the tote for 2 yearsThe account is now closedI reached their deposit threshold (£100)And before I can place another bet they wanted me to speak to the safer gambling team and disclose my income detailsMy deposits averaged about £1 per week and they seem to think I have a problem !!!Bye bye totePlenty of other bookies will take my moneySoon you will have no customers left

Paul Collis
22 September 2023
Comment from uk.trustpilot.com
Decided to not use online account contacted tote handled this very well very professional polite could not fault service will continue to do placepots in shop thankyou again to tote team.

Kayla Fallows
21 September 2023
Comment from uk.trustpilot.com
Lose lose lose lag lag lag no bonus after no bonus £300 down without a bonus its like last month and the month before since the deposit limit of £300 you gave me 3 month ago I havent even had a bonus that's £900 without a bonus on 9 different games blatant rip off I will not be playing here from now on

john
19 September 2023
Comment from uk.trustpilot.com
Tote use back up copies of slot games that wont ever pay they use back up copies iv seen this within the game play ? Let me explain . Slots that take for ever for the reels to spin in . Am waiting like 30 seconds a spin for the reels to spin in what causes lag . Nothing to do with my wifi i run a super hub and when playing at other places it dont happen this to me is back up copied games and the worst thing is they dont even pay a single penny ok for betting but be warned about playing slots here

john
11 September 2023
Comment from uk.trustpilot.com
the worst lag slots ever that dont pay whats the point of having a casino section if you can not even update your lagging servers . Not my fault i run super fiber wifi but the worst thing is noit even a 50p win avoid at all cost

Tambo
09 September 2023
Comment from uk.trustpilot.com
If i could give them zero stars i would they are a complete joke of a company. I have been betting consistently with tote for years putting my placepots on just small bets of £1 - 0.50p I have lost hundreds which is part of the game but now they have the cheek to take away my ability to use free promotions as my account is not gambling enough money with them which is ridiculous their own terms and conditions say free promotions are open to all customer with an active account and if they are to withdraw this they should give prior notice which they did not, also the customer service is terrible you can't raise a complaint so they say, even though they have a full section on the website outlining the complaints process in full which obviously customer service staff cant be bothered to follow

Brian Mor
22 August 2023
Comment from uk.trustpilot.com
Site is a total scam. Let me create and account and deposit the had the audacity to tell me I'm verified then proceed to lock my account stating a hit a thesehold that requires further verification. The pretty young and very unapologetic lady named jasmine then sent me a list of demands just to get my £10 back. I didn't even get to place a bet, just take my money and tell me I can't have it back basically.

Swan
07 August 2023
Comment from uk.trustpilot.com
£5 for £20 wow what a scam i placed £25 but still didnt qualify. When questioned. Got fobbed off customer services a joke. Then i ask to close my account, 20 question to why. They closed my account at my request but no word just kicked me out! So i dont know if it closed or not?

ian whittaker
16 July 2023
Comment from uk.trustpilot.com
i am a pensioner fighting cancer.after 45 years betting with the tote.on course shops and now online.i got threatend by the tote if i dint show them my income they would freez my account and KEEP MY MONEY until i proved my income.who the hell do you think you are.threatening people. so all you tote punters becarefull.they seem to think your money is theres.

Robert Paton
07 July 2023
Comment from uk.trustpilot.com
Good customer service. Doesn't do Best odds guaranteed. Takes to long to settle bets.

Tracey Marsh
28 June 2023
Comment from uk.trustpilot.com
avoid this company at all cost i opened account for royal ascot they gave me a balance to use up to £100 fair enough i won over £1200 over ascot then half way threw saturday racing they blocked me a lady called ann she wanted my id i sent 2 bank cards my passport driving licence and a recent bill still blocked was then told that ann had gone home for the weekend they then wanted to know my job my wages i was not going to do this as its crazy they could get hackec and all my info they have anyway thats it told them to sod off avoid them they dont even bet on any other sports rip off and for gods sake dont win

Michael G
22 June 2023
Comment from uk.trustpilot.com
Bunch of charlatans Never ever open an account with these people. Outrageously bad company !

Jordon Williams
13 June 2023
Comment from uk.trustpilot.com
On my tote account I was set a limit of 200 a month witch I wasn't really happy with but didn't complain never won anything for a few months then on the 5th I deposited ten pound and got it up to 1500 I withdrew a bit and played with the rest witch I then lost a couple of days later I get a email about safer gambling and that they have tried to contact me I mean talk about a joke that day cost me ten pounds and now they want every detail under sun because I placed a few bets with there Money gambling has become a joke not everyone who has a bet is going to jump off a bridge if they lose its ok to go a and drink Ur self to death though but place a few bets U got a gambling problem

Cally
02 June 2023
Comment from uk.trustpilot.com
Treat customers like they're children. Constantly telling you you've been playing X amount of time and then pop ups asking if you're still there. Over the top nonsenseOh and spin the wheel is unavailable if you play blackjack and you don't get the stayers club bonus if you bet horses outright it has to be in the placepot pool. All very sneaky and in the small printTwo stars only because fast withdrawal

xxne
01 June 2023
Comment from uk.trustpilot.com
Love nothing more than slating sites but have to say I love tote, it's hard enough to use at times and is missing many sports markets, but it does offer big potential wins off small stakes via syndicates and also good RTP on casino games Most importantly pays out - and fast!

Alan
22 May 2023
Comment from uk.trustpilot.com
Special offers confusing I opened an account on the promise of opening an account, depositing £5 to get £20 in so called free bets but not on the same day you made the deposit or the bet but credit later which was not clear on the account.Having contacted customer service some time later to question we’re the credit was only to be informed that the was an expiry date on the on the credit then to be told it was in the TCs They have made a gesture of good will but not honoured the agreement 😤I’m a customer with other betting apps and never experienced any issues.I suggest you do the same .Having seen the Trustpilot score I can see now why it’s so low.The one star is for the customer service person who responded to my email quickly.Only to be failed by her senior manager in trying to resolve the problem.Gamble responsibly but make sure you do it quickly is their massage🤔

Polly
22 April 2023
Comment from uk.trustpilot.com
Can't place bets between midnight and 8am. And when you do log in you just get constant reminders telling you how long you've been logged in for. Treating adults like they're children. Have given up on it

Susan Kelly
17 April 2023
Comment from uk.trustpilot.com
Carnt win. ? excluded myself. ?
Paul Nutter
31 May 2024
Comment from uk.trustpilot.com
What a bunch of tossers as 81 % or reviews confirm
What a bunch of tossers as 81 % or reviews confirm