Unibet PLAYER REVIEWS(1125)
Gavin Mcallister
30 July 2021
Comment from uk.trustpilot.com
opened account and won first bet they locked my account permanently
LT
25 July 2021
Comment from uk.trustpilot.com
Good promotions. Quick withdrawals also :)
Dan
20 July 2021
Comment from uk.trustpilot.com
Update on my previous review. Took 4 weeks to eventually review my documents. I had 8500 sitting some where for that amount of time. I eventually threatened them with a small court case and media exposure and they paid out the next day… convenient. There is a website called ‘resolver’ a very good tool to solve problems with the gambling site. They respond immediately once you open a case. There procedures and t&cs are all wrong and do not stick to the time scales, there is a legislation that says if you’re not notified about the time scale they will take and they go over the time scale shown on their website you start a case. They will do anything to hold on to your money. They then closed my account after because they made me wait 4 weeks and I said I’d make a case. Worst company ever.
Sportsinvestmentgroup
19 July 2021
Comment from uk.trustpilot.com
Unibet is not the problem, its you. Bookmakers employ thousands of people to make money. Not to be a good cause for your wallet. Everywhere they try to steal your money. The supermarket, even your beloved government does nothing else. Stop whining and change your attitude. I did that too. I won 30k in a day. And lost 60k the next day. All savings gone. Since that day I have started to approach it as a business. I have a whole system. How can that be even better? By doing it in large numbers. We guarantee 1000 euros profit per week or we do not take payment. Our commission is 30% of the profit. I don't want your money. I want the bookies money. You can find us on insta sportsinvestment1
George Joseph
18 July 2021
Comment from uk.trustpilot.com
One of the worst online gaming sites… One of the worst online gaming sites that I have experienced . I made a deposit from my debt card . I lost most of it then I started to win and suddenly they interrupted my game asking for verification of my account . I tried to withdraw my funds but was refused until I verify my account . So I went through the process of verifying my account ,which was approved by unibet. I again attempted to withdraw my funds , again I was refused as I needed to show proof of funds . Which quite frankly it’s ridiculous as it not a very large amount, and it was going to be returned to my debt card. I then provided proof of funds from my account and I’m still waiting for unibet to review !!! This process has now been over a week . So my advise is stay away from these scam artists. As for their customer service there is little to be desired .
Reece
17 July 2021
Comment from uk.trustpilot.com
FIng SCAMMERS THEY VERIFIED MY ACCOUNT AND THEN ONCE I DESPOSITED 40 THEY LOCK IT PLEASE AVOID
Dan
17 July 2021
Comment from uk.trustpilot.com
Over 3 weeks keeping 8k no sign of them handing it over. I’ve never lost any money so it’s no bad review to hurt there rep. Im only a couple of grand up after depositing a large amount. In the process of taking legal action as they are not sticking to time scales nor updating me about what’s going on. They make up excuses and try to use their clever t&cs to make you out to be a criminal. I’d listen to most these reviews and don’t use this site. Il also be contacting the media to expose the crooks behind this company
Jack Arthur
17 July 2021
Comment from uk.trustpilot.com
Unibet is the best betting site Unibet is the best betting site and keeps on getting better each and everyday, i made over 500,000 euros within the last one month and I was paid fast and efficiently,thanks to a guy I met on Instagram Called PLATINUMTIPS__ who gives me this betting tips, I would suggest anyone who wants to win to message him! His currently the best and use UNIBET today, they are the best site to use!
Sara French
16 July 2021
Comment from uk.trustpilot.com
Absolutely crap. Couldn’t access the promotion, had to keep depositing money but with no luck. Roulette Seems a bit rigged too. Not impressed
Neil caress
16 July 2021
Comment from uk.trustpilot.com
Be aware people off this site, my mother had an account with these, then just decided to close it, and they have not got the balls to tell you why, my mum spoke to someone called Rita on live chat, all I can say is what a horrible human being she is and should not be working with customers. Probably sort her as an undertaker instead. Very rude creature
Chad Carter
15 July 2021
Comment from uk.trustpilot.com
NEVER EVER BET ON THIS APP! This place is horrible. Stay with FanDuel bet mgm or draftkings. Never ever bet here. You be warn
Ken
10 July 2021
Comment from uk.trustpilot.com
A big scam. They will suspend your account and suspend u from online chat.They have done this to me with fake reason I open several accounts with same ip address to gain referral commission.i sent screenshots to prove I don't have any referral but They don't respond to my complained and the situation has been like this for over 2 months.they are monster's and vampire's. I got to know of @ Lisafxm’, a company, that provided, a more transparent, and quite, reliable, service.. send, them a message, via,, tele_gram
Eddie Vabole
09 July 2021
Comment from uk.trustpilot.com
Their games are so rigged. People be aware of this casino. I lost thousands here. Stay away people.
Plani I Bardh
08 July 2021
Comment from uk.trustpilot.com
Flag their fake good reviews so others dont get scammed The good reviews are pure scam so please please flag them and report them on Trust Pilot as they should not allow this to happen. As you can see none of our reviews are replied from Unibet and almost all of us have similar experience or issues so please who ever has account with trust pilot flag the good reviews as it seems they are trying to keep the company open with fake revies . DO NOT BET ON THIS CASINO. IS A SCAM
Dan
07 July 2021
Comment from uk.trustpilot.com
8500 they’ve stolen from me. Ask to send relevant documents in which I do so. Say it usually takes 48 hours it’s been 10 days. I’ve had zero communication. The department that deals with it are not customer faced. Absolute joke of a company. If I ever get my money I will not be returning as a customer. It’s day light robbery they use careful legislations and t&cs to trick you and keep hold of your money.
Harshita Jain
06 July 2021
Comment from uk.trustpilot.com
SCAMMERS!!! MY 2900 POUNDS ARE LYING THERE , THEY SUSPENDED MY ACCOUTN AND TOLD ME TO SEND ALL DOCUMENTS, WHICH I HAVE, THEY HAVE NOT VERIFIED MY DOCS YET!!! THEY ARE HELL
Marian Apostol
05 July 2021
Comment from uk.trustpilot.com
Last time I won some decent money was in December 2020 Since than I keep deposit money on their casino and not even one bonus on any game they have This is illegal Someone must do something All the gambling comission is for them to win For us? Don't waste your time guys This is a joke site All of them actually
Botezatu Paul-Stefan
04 July 2021
Comment from uk.trustpilot.com
They closed my account after i deposited money and didn’t even want to tell me why. I have sent proof of address and bank statement and they don’t want to give my money back. Stupid scammers, don’t lose your time with this s hit
Nik G
04 July 2021
Comment from uk.trustpilot.com
Seems to be a feeder for the casino, even the poker promotions are free spins which seems morally inappropriate as the site likes to go on about being beginner friendly. There seems to be very mercenary regulars, I'm not saying they are team playing but they are absolutely leaving the tables momentarily after winning then returning with minimum buy in. This is absolutely happening.
Ciara
03 July 2021
Comment from uk.trustpilot.com
Great casino. I have had so many big wins here! My withdrawals are instant and good customer service. The only thing I dislike is that I am never offered any bonuses and there is no loyalty program, however this is the fairest casino I have ever played on. It’s my favourite!
Plani I Bardh
02 July 2021
Comment from uk.trustpilot.com
This is an Update to my previous review. Is now 2nd July, after several times chatting to online customer service and requested call back from a manager I had call back on 26th from manager and she told me that my sorce of income would be good if I could upload the same statement from the bank I use to gamble with. Bear in mind you can only upload one document so I asked her to delete the other bank statment so I can upload the one she requests so she did and I uploaded it and she said yes now everything is fine the verification team will confirm it shortly. Shourtly enough is 2nd today and week passed and documents still there waiting. Called up and spoke to Christine (Apple and Banana most been busy this time) so was Christines turn. She checked and she said: yea but only have been a week since you last uploaded the last document.... yes love you are right but the documents been waiting since 19th June. So otherwise a week for them to do 3 clicks is not enough time. I checked the total deposit and withdrawal since I joined Unibet and total was 64.000 (18.000 in red). I am now looking for solicitors that deals with such kind of issues and planning to take them to court so any referral or an opinion please do come forward I would much appreciate it.
Alex
30 June 2021
Comment from uk.trustpilot.com
Really bad site I was playing 5 pound stake his bonus won 40 pound haha worst slots ever win more on 1 pound then I did spending 500 doing.5 pound stakes never again wouldn't rate this site.to nobody take ages to hit bonus when you do is.no point.in giving.yoy it.as always low.wins really bad casino..... don't use them there scammers...
Aleks
28 June 2021
Comment from uk.trustpilot.com
SCAM,SCAM,SCAM💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 I have played today on the Book Of Dead slot, specially made a deposit of 20 and with a bet of 0.30🙈🙈🙈 Approximately 100 spins. Even two books did not come🙈🙈🙈 Have played yesterday on the same slot and lost 500 this is probably a joke😱😱😱 Have played with the bet 2, after 250 spins have get the bonus, have won 0.75😱😱😱 Unibet.UK the fu💩💩💩g typical scam site. There is no chance of winning all slots are played only in favor of the casino. 1.000.000% SCAMMERS
Plani I Bardh
27 June 2021
Comment from uk.trustpilot.com
I played for years. I Had small issues here and there but they were solved. 10 days ago I was asked to verify myself again and sent all the documents. I contacted them 4 times by chat and every time they say: sorry about that, we have escalated the isue but still nothing done about it. Now is 27th and still waiting. The couple good reviews most be put from staff or someone they paid as no way they will pay you before you get verified your account as one of the reviews says and all them good words. Yes they were good on bank transfers and withdrawal but when you open account it will take few days to be verified yet to play. I would no suggest anyone to use the casino is no longer a business is a con. Do not gamble with them!
Gary Martyn
26 June 2021
Comment from uk.trustpilot.com
Do not bet with these cheats - I placed a bet on the golf after round 1 on a player who was in approximately 25th place and then when my golfer improved his place to 2nd halfway through round 2 they cancelled my bet! They claimed that the odds I took were an error and therefore my bet is void ! Anyone with an account beware they are fraudsters.
Aleks
26 June 2021
Comment from uk.trustpilot.com
SCAMMERS 100%.I have played on 10 slots,there is no chance of getting a bonus in more than one🙈 Typical scam site. The slots are regulated in favor of the casino in real time,the bonuses and wilds are removed from the slots🙈 Facking scam,no comments. 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
Mr Gambler
25 June 2021
Comment from uk.trustpilot.com
Unibet is genuinely a fantastic online casino in many ways, and I’m not just saying that because I had a couple of good wins, I am saying it based on many factors. Before I address what I believe makes Unibet better than the majority of online casinos, I want to make it clear that the majority of bad reviews that you see posted are from either customers who have lost, or customers who can not provide the appropriate documents to verify their identity and source of funds - so it’s important you experience it for yourself before relying on their bias view points. First and foremost, this is one of the only online casinos with a genuine 24 hour a day call centre, which is perfect for people who dislike live chat as much as I do. Secondly, their variety of roulette and slot features is superb, especially considering that I prefer Evolution Gaming interface. Unfortunately they don’t offer roulette wheels direct from an actual casino, so it’s just your standard studio roulette wheels, but there’s still a wide selection. Lastly, and most importantly, their withdrawal processing times are one of the fastest I’ve encountered. Upon withdrawing, I await the withdrawal to be processed, and within 1-2 hours an email arrives confirming the processing completion, and the money arrives in my bank account immediately. Bear in mind that I bank with Barclays, so if you bank elsewhere, I don’t know if other banks would release the funds into your account immediately after Unibet’s processing is complete, but Barclays do. I hope my review has helped you make a decision.
Deb Harrison
23 June 2021
Comment from uk.trustpilot.com
Can't understand some of these reviews . I joined Sunday, added all my details , deposited won and money was in bank next day , deposited won again and money in bank next day , won 4 times and no problem what so ever , cannot fault them . If you're all above board with everything you have registered there's no problem .
Dirk
21 June 2021
Comment from uk.trustpilot.com
I opened a unibet account and deposited some money. I identified myself using iBIN. I made a small profit, and after 10 days I tried to withdraw part of my profit. At that point they bloacked my account saying that I needed to identify myself again, and suddenly there was no other way to do that besides uploading a copy from my ID (which I was not willing to do). They didn't want to give back my money and they didn't try to find a proper solution.
Disgruntled punter
20 June 2021
Comment from uk.trustpilot.com
If I could leave zero stars,i would.A complete shower of shysters who will take your deposit no problem,but try to withdraw and be prepared for MAJOR problems I am not even joking when I say that i thought I was going to be asked for blood and a DNA check. They will make you backflip through hoops and reject every document you send them,giving some totally spurious reason for doing so You have to threaten legal action to to get anywhere. Customer service qualification must be an NVQ in utter stupidity. Avoid at all costs if you value your sanity and your hard earned cash.
Marta Sontowska
18 June 2021
Comment from uk.trustpilot.com
Can't say anything good about this site.Played few times and after long time I decided to try it once more maybe I will change my opinion.And I actually did change from bad to even worse.Games are rigged that is hard to even play normally and it's not a pleasure to watch being robbed.I don't recommend that site and not planning to play on this site ever again.
Pete
18 June 2021
Comment from uk.trustpilot.com
So I signed up for the welcome offer, deposited and placed a 10 qualifying bet. That bet was settled and they awarded 2 of my 3, free bets (I was still awaiting my casino free bet), no hassle so far. I then placed my 20 free bet on the Netherlands game last night, and 20 minutes into the match they decided to close my account with absolutely no reason given. I don't understand how it's legal that I signed up, placed a qualifying bet of my own money in good faith and they close my account before they even let me use the free bets I rightfully earned. I tried Live Chat, the gentleman on there was incredibly blunt and rude. When asked why I can't log in I was told "Unfortunately your account has been permanently closed by our security department, apologies for any disappointment", to which I queried this, stating I had done nothing wrong to which he replied "Unfortunately we are not advised to the reason why I'm afraid. However, Unibet reserve the right to close or block accounts at their discretion, apologies again". He basically stated he knows I've done nothing wrong and kept reiterating they can basically do what they want. I've used several betting companies and never has anything like this ever happened. They're complete fraudsters, an absolute disgrace. No doubt if I'd have put more of my own money in and my bets were lost instead of won, they'd have no problem leaving my account open. SO PLEASE IF YOU'RE READING THIS, AVOID THEM AT ALL COSTS. I DIDN'T THINK A COMPANY COULD BE THIS DISGRACEFUL, BUT NOW I KNOW.
Nina
16 June 2021
Comment from uk.trustpilot.com
Opened an account - submitted all docs, same day they email me saying the account was suspended in relationship with T&C. Contacted CS as I really wanted to find out which T&C I violated, that they decided to close my account. I initially thought there is something wrong with my docs, but no - they were all good. CS then send me an A4 page with some T&C to read, copy and pasted, without clarifying which of the T&C. Time wasters !!!
James
15 June 2021
Comment from uk.trustpilot.com
Just your typical fraudulent pay absolutely nothing out ever on their games online casino. It's sad in today world companies like this are allowed to exist. They cheat their players on their casino daily
Nagy Vicus
15 June 2021
Comment from uk.trustpilot.com
my account was illegally frozen, all my money was taken away, at least my starting money would have been refunded! Stealing, horrible company!
Mr Gaffelaar
12 June 2021
Comment from uk.trustpilot.com
Yesterday I won on roulette. My nummer hit big time... And then there's some bs going on. They took my bet and never paid me the 550$ NEver again! Scam scam scam casino.
Candice
09 June 2021
Comment from uk.trustpilot.com
Worst scam ever, do not enter their casino as its worst rigged ever.
I’ve had enough
04 June 2021
Comment from uk.trustpilot.com
Hay just thought I’d let you know, that last spin I had was meant to entice me in for another deposit, you haven’t completely predicted my next move you thought it was deposit, my thought is doing 1-2 spins countdown from 50 one by one til you took your last pound, that last 1 signed a 5year self exclusion and no word of a lie I feel so much better than being tied to that rigged up government supported manipulation program in simple terms, you may be a multimillionaire billionaire company who cares but the respect I have towards you is valued at that last 1 good riddance.
Daniel Rosenqvist
03 June 2021
Comment from uk.trustpilot.com
Played 30€+60€. Not a single bonus round on money train 2 nor any big wins on fire joker freeze. Biggest win were all about at 10€. Utterly trash and is a big scam.
David Packer
02 June 2021
Comment from uk.trustpilot.com
These have to be the worst bookie ever. I was doing the bet club they offer and after completing the offer I had my account restricted for some unknown reason and they won't give me the free bet I earned. These are the only bookie to do this and it's because they are so cheap and all about profit NOT about users like other bookies are. All I can say is that considering they are supposed to be a fair bookie that has the customer at heart, its just a joke, they are about draining as much cash from you as possible and then not giving you what you earned fairly. Find any other bookie and avoid these cowboys at all costs
tribal wars
02 June 2021
Comment from uk.trustpilot.com
Worst casino out thwre. 3 k deposit Total playing 20/40 cent Bets Biggest win 34x. Bonus games : 0 Bonus money or offers :0 They are Just a brunch of scammers. They have play n go reactoonz didnover 10k spins..not one garga everytine you het the exact. Same game as few days ago same setup explosioj etc 1 hit of garga OR ivhave had like 20 Times + 13 pinks 12 11 Never 15. Do not play Heere
Eddie Felson
01 June 2021
Comment from uk.trustpilot.com
I wanted to bet VladJr to win MLB ALMVP 5 weeks ago when the price was 19-1 I went to put 175CAD on it but they would only let me bet 35.00CAD LOL. POS company, save your time and money, and go to BET365. GFY unibet.
James
31 May 2021
Comment from uk.trustpilot.com
Just started playing today on slots. I deposited 10 and got the welcome bonus. I ended up cancelling the bonus as I won 140. I withdrew 110 and it was in my bank within about 5 mins. Can’t complain at all. Would definitely recommend so far. After cancelling the bonus don’t expect any wins. Considering it’s supposed to be done by a RNG they seem to know I’ve won some and won’t pay anymore, the gameplay slows and glitches when your about to get a win. I thought it was to good to be true. Have placed 70 on big bets and won about 20 back. Last bet was 30 and only won about 3.
Cindy
28 May 2021
Comment from uk.trustpilot.com
My brother is disabled with Parkinson's Disease and so I helped him set up he's account. However after placing a first bet they then blocked he's account asking for proof of identity. Passport, Utility Bill or similar. Fine no problem. However they then also wanted the debit card back and front and will not let us remove excess numbers from the card they want more of the numbers. When they were told he would not do this, they told me they won't accept he's account, best part of it at the moment they are refusing to return he's money deposited if they don't get the credit card how they want it sent! I have told them to return the money to the card from which it was taken and they are still refusing to do so. I will be looking further into this tomorrow and taking things a whole new level. In this instance they are trying to steal money that does not belong to them since refusing to return it even though we have told them they will not be being used and to close the account! Not sure if I could contact the bank for a charge back or would that be only credit card? And again would they since Unibet let him place a bet from the money first deposited before blocking;. If anyone has any sence stay as far away from Unibet as possible.
Sean Craig
27 May 2021
Comment from uk.trustpilot.com
If only zero stars was an option.. probably the worst experience I’ve ever had online. All casino’s are con artist but these lot take it to a whole new level.
Glen
25 May 2021
Comment from uk.trustpilot.com
Unibet should be renamed uni s-h-i-t-e. Beware do not join they asked me for everything under the sun for verification. Once verified after 12 days they decide they need to review my account for responsible gambling. During which time I can not withdraw. Bear in mind I only made one deposit with this rubbish company. Please take your business elsewhere!!!!
Alireza Khosravi
18 May 2021
Comment from uk.trustpilot.com
I have been a long time customer spending money on unibet but not after this day on May 17 I bet on trident vs go game trident gets to 9-4 rounds technical issues happen and they forfeit the match and they don’t refund like who does that? I feel betraid they told me because vp was announced winner ? So what? They didn’t even play second map and now my team forfeits for technical issues that is on the hltv site and they still don’t refund me my bet 97 dollers lost to these nasty people but don’t worry you took my money but you you won’t get my deposit again if your going to play me like that.
Eddie Vabole
18 May 2021
Comment from uk.trustpilot.com
I really think that this, site scam. Lost couple of grand. My biggest + win was 18(GBP). 😁 😁 😁 Avoid this site by any cost.
Chelsea Gibson
17 May 2021
Comment from uk.trustpilot.com
New to unibet and I'm already 600 in and I haven't had a single win on the slots at all. All the other casinos I'm with I normally get a nice hit for every 100 I play on slots. So think it's time to close my account on here. They don't even entise new customers with some nice wins to keep them keen. Just happy to take take take all your money. They don't play fair at all. Bye unibet no more money from me now.
Matthew Wright
30 July 2021
Comment from uk.trustpilot.com
Signed up to an account via app. Immediately received an email telling me my account was locked, when I tried to verify the app said I was "good to go" and there was no way to provide documentation. Contacted customer services who, rather than offer the opportunity to verify my identity or otherwise solve the problem, informed me my account has been permanently closed and I'm barred from opening an account with them in the future, with (as I see others on here also received) a vague reference to their T&Cs which state they can close accounts for several reasons - fine, but they didn't actually tell me the reason. Misspelled my name in the response. Thankfully never actually got the chance to make a deposit so at least they won't be getting any of my money. Complete waste of time.
Signed up to an account via app. Immediately received an email telling me my account was locked, when I tried to verify the app said I was "good to go" and there was no way to provide documentation. Contacted customer services who, rather than offer the opportunity to verify my identity or otherwise solve the problem, informed me my account has been permanently closed and I'm barred from opening an account with them in the future, with (as I see others on here also received) a vague reference to their T&Cs which state they can close accounts for several reasons – fine, but they didn't actually tell me the reason. Misspelled my name in the response. Thankfully never actually got the chance to make a deposit so at least they won't be getting any of my money. Complete waste of time.