Unibet PLAYER REVIEWS(1125)
Kieran stevens
15 March 2023
Comment from uk.trustpilot.com
Worst betting company EVER.
Neculai Avatamanitei
15 March 2023
Comment from uk.trustpilot.com
never use it they can steal money anytime believe me
Paul Bishop
12 March 2023
Comment from uk.trustpilot.com
Try verification process it's rediculous. Gave up in the end trying. Never even got to play any games. Utter madness!!
Duncan
12 March 2023
Comment from uk.trustpilot.com
Terrible, was only asked to verify my documents after I won and tried to withdraw. A few days later my account is blocked and all my funds are kept with no real reason and no way to appeal. Would stay clear.
Kivver
11 March 2023
Comment from uk.trustpilot.com
After reading reviews I wont sign up. Never understand these companies making it difficult for people who sign up to use their site. I understand there might be a few reviews that are biased if something hasn't gone their way but just too many bad reviews here. After being burnt by other companies always going to read review sites first. Lets hope I can find a good one.
Jas Dhindsa
11 March 2023
Comment from uk.trustpilot.com
I have claimed my football bets from coupons purchased at pride park stadium online & not received a penny!
Aaron Thompson
05 March 2023
Comment from uk.trustpilot.com
Honestly the worst betting company going don't even try and sign up they just restrict your account straight away a went onto live chat the lass said it was basically unibet saying a can't afford to gamble with them wow considering I have betting accounts bet365, paddy and sky bet for years and never had a problem.. to say unibets policy is outrageous and embarrassing is a understatement a will never go back.. am trying to have few bets on the footy not get finance for a loan or a car... joke.
PM
01 March 2023
Comment from uk.trustpilot.com
Verification Process is a joke. I was asked for very specific documentation for source of funds. I provided this and had to continually chase for updates despite being told its 72 hours, then a week, then 2 weeks. On my final call to customer services, they told me that Id not provided the right documents and they now needed something else. Having checked what theyd originally requested, Id provided the correct documents. Its excuse after excuse to cover incompetence.I decided to close my account instead of continuing to deal with this nonsense.
Hans Christian Magelssen
28 February 2023
Comment from uk.trustpilot.com
Have you heard about the Norwegian woman who won about 140000 GBP? Unibet cancelled her acount and withdrew the prizes won! With no reason whatsoever! Never engage with this company!
Jo
25 February 2023
Comment from uk.trustpilot.com
Robbers signed up deposited 80 played for a bit decided Id withdraw my 80 and play another day got an email saying I needed to verify my details did that for them to block my account spoke to live chat they made a buisness decision to permently close my account no explanation why and didnt get my money back stay well clear absolutely disgusting
PeterJS
24 February 2023
Comment from uk.trustpilot.com
I'm not sure what all the negative reviews are about. Casino games are RNG so you should know by now it doesn't matter if your spin is when you've deposited a 1000 or on your last spin (yes there is RTP) but they are still random.What I like most is the fast cash outs, once you verify your account they are great and straight to my card that I deposited with
George James Fisher
22 February 2023
Comment from uk.trustpilot.com
This website used to be one of the best I ever played at up until start of 2022 when I lost my wallet and they requested pictures of all vida debit cards used on my account even tho I had lost my wallet and 1 if the banks was that old a card it was shut down 2 years earlier,all this over a measly 40,come on UniBet ,use know I was such a loyal customer and to withhold such small amount of money/winnings and therefore suspending my account is absolutely disgraceful,please can use look at my account again as this is ridiculous. Just look at amount of money went through my account since May 2018, yet this is over 40?? - Total deposits3,139.02Total withdrawals2,633.27Net deposits are the running total of all deposits minus the sum of all withdrawals from 22/11/2018 until today.Username geofisher87Update - I closed my unibet account tonight and gave them the option to refund me my funds to my bank account so if they wish to or not is up2 them. Hopefully they do the right thing,send me my winnings and keep my account closed that way it's done and dusted,it is wat it is.
Lillian Clements
22 February 2023
Comment from uk.trustpilot.com
There brilliant there pay outs can be high and always pay out within 3 hours like most things you dont always win but when you do its a high amount i have no problems with unibet i would recommend this site
james Perks
17 February 2023
Comment from uk.trustpilot.com
unibet was always a good site to me.. maybe lack of games and stuff but they are ok... idk why people hate them so much
Kate Wild
15 February 2023
Comment from uk.trustpilot.com
One of the best bookmakers around they will give you a boost on a horse you want to back up to 60 per day take every bet I have ever asked for.
Luke Hughes
13 February 2023
Comment from uk.trustpilot.com
Unibet is a scam provider. They ask for nothing to verify users including age, ID, yet if you win on the site, they can lock your account, confiscate winnings and harness terms and conditions outside of the legal remit set by the online gambling commission. READ CLAUSE: 5.4 within their terms of service before depositing 1p to this bag of crap. Even the ICO are investigating for a seis of malpractices, deliberately created to prevent winning players taking any profits. Unibet has scammed thousands of users worldwide withholding not just winnings but deposits in equal measure. They will even threaten with defamation, if you write reviews (like this one) but legally this is almost impossible to enforce. Your money is better off with that Nigerian prince who emails you every week. He might actually put it to good use.
mike
12 February 2023
Comment from uk.trustpilot.com
worst ever - STAY CLEAR OF THESE CHEATS
RISEN
09 February 2023
Comment from uk.trustpilot.com
I've had my account for a while and only just decided to deposit and play today, I was in the middle of my session on slots when suddenly my account was frozen and a popup came up saying i needed to verify my account I went on to live chat and explained that I have no form of photo ID and getting some is not easy to obtain for me. I just asked for my deposit or my remaining balance to be refunded, he explained that I could use my birth certificate as ID. So i went back to the verification page but there is no way to upload any documents that are not a drivers licence, national identity card or passport. So basically my money is just sitting in the account now and I cant withdraw it. You should be telling me to verify my account BEFORE i put money into my account not after and i should be able to withdraw it and close my account because I am unable to provide any photo ID .
Allan Webster
01 February 2023
Comment from uk.trustpilot.com
Sent offer of 30 free spins if I deposited 25.I deposited but the free spins never materialised.E mailed them and they reinstated the free spins still no free spins upon loading game. Told to use google chrome despite not having any problems with other sites. They say they have loaded free spins a 3rd time? None were available upon opening game.E mailed them for the 7th time informing them of failure. They said they would not try and load them again and basically said "get lost". Worst experience in my gaming time of over 50 years. I asked then to raise my issue to a higher level but within 5 minutes I get an e mail saying this has been done and no joy.How can you trust a site which offers a reward for depositing then reneges on the offer? Poor service from a so called top provider. Avoid offer e mails as they are not Kosher....2 out 10 from me!
Barry
30 January 2023
Comment from uk.trustpilot.com
Don't understand the bad reviews opened a account had my bad days had my good days just like any other online casino hit a great win and money in my account within 10 mins good choice of games no problems what so ever 5 star review from me thankyou unibet
Dave Jones
30 January 2023
Comment from uk.trustpilot.com
Claim bets are settled based on opta stats and don't even follow that. Can't contact customer service easily, live chat down and a premium rate number to hide how sub par they are. Find a better bookie, it won't be hard.
Andy
30 January 2023
Comment from uk.trustpilot.com
Robbing b@#!ards. My wife used this site and had won previously using her own debit card, withdrew 1500 no issue. A month or so later she logged back in and deposited with my card, which she had full permission, deposited 400 in total which they gladly accepted. The only issue was when she built the balance to 1550 and the funds were confiscated when she tried to withdraw. Now I understand rules & regulations as she used my account to deposit, not happy they confiscated her winnings, but not even returning the 400 deposit is an absolute disgrace. They used the excuse that the withdrawal of 1500 a month earlier meant they didn't have to return the second deposit as the withdrawal was more than the two deposits??? Shambles of a company and money grabbing pr!cks. Proving everyone right that gambling companies are a fraud.
Say what you see
28 January 2023
Comment from uk.trustpilot.com
I Self-excluded over 5 years ago because their promos and slots were rubbish at the time. Tried to register again and told I had to provide 3 months payslips and 3 months bank statements. Ive done that. After months of paying as much as possible to clear debts for a mortgage this month and a 970 credit score (likely to go to 999 this month) Unibet replied pretty quickly that my account was permanently closed with no reason given. Theres nothing dodgy about my banking Unibet. No fraud here. Advice to all, if youre asked for your personal details dont even bother giving them. Theres too many competitors out there to deal with companies who dont deserve your hard earned cash
Ryan
24 January 2023
Comment from uk.trustpilot.com
0 starts, can't deposit, can't verify. Waste of time. Need to fix this website or close it. It's useless
Jacinta
21 January 2023
Comment from uk.trustpilot.com
I have never had any issues what so ever with unibet uve got to remember the ukgc are the ones bending ur rtp not the casinoes
Raymond Mair
19 January 2023
Comment from uk.trustpilot.com
Should have won 113 on Unibet - have screenshot to show - they only paid out 61 - they voided one of the winning games for no reason - and paid out on fourfold instead of fivefold - shocking - never had any issues with online betting on multiple accounts - never using again - avoid at all costs
James Allison
16 January 2023
Comment from uk.trustpilot.com
Refused to pay out on a free bet. Scammers
David Armstrong
15 January 2023
Comment from uk.trustpilot.com
I lasted about 3 weeks before they restricted my account, if you win they make it very difficult for you to bet.
Susan Henderson
15 January 2023
Comment from uk.trustpilot.com
Just joined took a while but eventually I won big and got money in my account within minutes. I was very impressed with the speed of the transfer and the amount I won .I can only comment on my individual experience and overall I am happy.
Joanne Dixon
12 January 2023
Comment from uk.trustpilot.com
I've only been on this site for a couple of months in the beginning I was quite happy and had a few small wins but recently I've noticed no wins at all no free spins and I'm beginning to agree with others you start by getting a few wins and then the slots are loaded against you pots of gold was always fair and obviously you can't expect to win every time but the odds are definitely against you I'd like to know if anyone has ever won a jackpot on this particular game because I've played it for years on various sites and never heard of a jackpot being paid out
C paling
12 January 2023
Comment from uk.trustpilot.com
I've been using this account for a couple years and never had a problem withdrawal always in my bank within a few minutes probs the best site I've been on ?
claire challoner
11 January 2023
Comment from uk.trustpilot.com
Was blocked for making deposits and haven't had any bonus which was the incentive to join cannot get through to any form of contact very disappointed and would not recommend
Chelsea Stephens
10 January 2023
Comment from uk.trustpilot.com
Did me out of 2 grand! Account was fully verified, sent every bit of evidence (ID ect) they asked for and because I called them and asked for them to pay it out ASAP (as I waited over 3 months!) They told me safer gambling or whatever it is advised them to block my account as it was a problem because I asked for the money what was mine. So in the end they paid me just Iver 2 hundred pound what I put on my account... which also was a lie as there was alot more what was put on. Liars! DO NOT USE UNIBET!
Darin A Ball
10 January 2023
Comment from uk.trustpilot.com
(CON ARTISTS!!! )How the gaming commision lets this site opperate i will never no !! They must be in bed with them !Its beyond shockingly poor ' the win rate is terrible as to features on games ' your more likely to see a shooting star !! Customer service awfull ' rude & unhelpfull ! It should be banned online with immediate effect ' but both our complete & utter bullshitters so dont worry ! Im beyond words Nazi's comes to mind.
Sharon
09 January 2023
Comment from uk.trustpilot.com
I joined this site a couple of months ago,ok in the beginning but the winnings are very poor,Id advise against joining,another company that just takes your cash
LYES MAKOUF
08 January 2023
Comment from uk.trustpilot.com
Scum they blocked my account without any reason after I sent all my documents soon as start winning they locked my account asking for source of fund I did sent this to them but after 2month without any answer they decided to close my account without any reason scum
Sharon
07 January 2023
Comment from uk.trustpilot.com
I joined this site a couple of months ago they were ok in the beginning now all they do is take your money Id advise against joining
Mark Doyle
04 January 2023
Comment from uk.trustpilot.com
they do not pay out bets sometime due to a bonus issue. be very away of the bonus tab
Shaun McKibbin
04 January 2023
Comment from uk.trustpilot.com
Ive gambled for 10 years..this site is quite possibly the worst..they are complete crooks n will sting you for every penny. You never win and if you do it's peanuts.Play this site at your peril. Its dangerous and will take everything
Man
04 January 2023
Comment from uk.trustpilot.com
Worst casino ever if you spend 100000 no chance to catch a 3 scatter bonus but if you catch didnt pay so dont play in this bad casino this its will ruined you quick and didnt give you nothing back the use a fake RTP but didnt pay you nothing just fake to make you to play.
Joe Lakin
01 January 2023
Comment from uk.trustpilot.com
Terrible poker site freezes constantly. Been around for years still got barely any players. Not much choose of games with low prizes generally. Rubbish
Maxx Megaways
31 December 2022
Comment from uk.trustpilot.com
Closed my account with unibet cos they wanted to share my bank details with them with open banking. Not a chance. You know where you can stick your request. No way am I sharing my personal bank details with them even though I have over 12k in there.
Lee
30 December 2022
Comment from uk.trustpilot.com
Very poor just take take would not recommended this site to any one keep ur money not a fair play gaming site well clearer from this site
Nina Kovandzhiyska
30 December 2022
Comment from uk.trustpilot.com
In the beginning 3 years ago the casino was very happy when I was gambling and loosing thousands,but once I started to return my money -7000 from 14000 they closed my account forever and never reopened although I asked few times for that .Avoid this casino if you dont want unpleasant surprises mostly I liked the application,very easy to navigate and play favourite slots,but definitely its not loyal casino
Scott T
28 December 2022
Comment from uk.trustpilot.com
Happily will take deposits but as soon as you want to withdraw money they need verification of your account. The actual website requests full photos of front and back of bank card with every conceivable way of handing over your bank account. An angry email later and they conceded that the short code and some numbers taken out would suffice. They then wanted a card that was not used anymore. Do not use.
Neil
22 December 2022
Comment from uk.trustpilot.com
Verified account many years ago. Asked for proof of address randomly when account has a lot of money in. They then reject all types photos & pdfs of bills with address on. Money now stuck as account is locked. Basically use this company if you want to be robbed
Cai
19 December 2022
Comment from uk.trustpilot.com
Overview :From An App Perspective its Good.I enjoyed the format and thought the poker was one of the best.Customer service on the other hand is awful.My Story:I played for maybe a week or so on the Unibet poker app before being suddenly logged out.I thought this was odd so contacted Customer support through live chat.Turns out I needed to send in some ID and proof of adress, bit strange that they logged me out and didn't tell me I needed to verify my account, instead I had to reach out to them. (First Red Flag) but whatever, I sent in a pic of my passport and a DIGITAL copy of a utility bill that ticked all of their requirements ( through the post, sent within the last 3 months ect ...).Cool, thought I'd be ready to play poker again within the next day or so. How I was wrong.They came back to me after a few day saying the picture of my passport wasn't clear enough, no mention about the proof of adress (POA) so I thought that there was no issues with it. Sent in a picture of my drivers licence instead, no POA.They came back after another few days. ID all good. Asking for proof of adress again.So I send in my a DIGITAL copy of my POA as when I send a picture they always say that the quality isn't good, even with a spectacular photo.Once again, didn't pass the verification process. I'm starting to get pissed off at this point. I contacted customer support again explaining the issue. The dude said I should send in another POA form but on my camera, NOT DIGITALY. Cool, this should be sorted.Nope, they come back again saying that I need A DIGITAL COPY, even after sending in multiple copies. Right. Send it in, it only takes 30 seconds. Radio Silence... Didn't hear from them for a while. Contacted customer support yet again today. The woman then said that my account has been permanently suspended due to Fraudulent activity?The only this that's a fraud here is this company. Other than this experience I would rate Unibet quite highly. The Mediocre customer service and Utterly useless verification team is what's letting you down. If you can get this situation sorted I'm happy to join back and continue on your site, but for the meantime I'll be using other sites. Good luck to anyone that tries to verify there account here.
Mr. OD
19 December 2022
Comment from uk.trustpilot.com
Poor on communication, poor on competitive prices, poor on webpage design, poor on most things except telling you very quickly to get lost if you dare to win anything.
Mr russell
18 December 2022
Comment from uk.trustpilot.com
Decent site really pays out very quickly with in 20 minutes so I can't believe I'm reading these reviews to be honest the only thing is not as good as a lot of sites are there bonuses very weak but overall my experience has been pretty good
Tommy Setiawan
17 March 2023
Comment from uk.trustpilot.com
Have been having trouble logging in in for some reason. Couldn't login although my password and email address is correct as what I created it with. Tried to reset password and use the new password and still doesn't work. Back and forth keep trying and suddenly it said there is technical problem. After a while I do not give up on logging in as there is money there. I finally logged on and tried to withdraw the money. They said I could not withdraw the money because I only deposited it and not played any games. But the thing is. I did. And I have money left after playing a game. They couldn't let me withdraw the money. Guess my money is gone just like everybody else to unibet :) they have so many unreasonable excuses to keep your money or to restrict your accont. This should be banned. This is crazy how many people out there got fooled with this and somehow they keep getting away with it lol
Have been having trouble logging in in for some reason. Couldn’t login although my password and email address is correct as what I created it with. Tried to reset password and use the new password and still doesn’t work. Back and forth keep trying and suddenly it said there is technical problem. After a while I do not give up on logging in as there is money there. I finally logged on and tried to withdraw the money. They said I could not withdraw the money because I only deposited it and not played any games. But the thing is. I did. And I have money left after playing a game. They couldn’t let me withdraw the money. Guess my money is gone just like everybody else to unibet 🙂 they have so many unreasonable excuses to keep your money or to restrict your accont. This should be banned. This is crazy how many people out there got fooled with this and somehow they keep getting away with it lol