Vernons PLAYER REVIEWS(441)
Ella
20 August 2021
Comment from uk.trustpilot.com
Bad online casino, I'll stay away from it.
Charlie
19 August 2021
Comment from uk.trustpilot.com
Football stats are absolute joke and unbelievably way if key, it's definitely a fix stick with skybet or William hill
Peter
19 August 2021
Comment from uk.trustpilot.com
Games are great, customer support is average so far. Will see with withdrawal. I have won some bets.
R S
19 August 2021
Comment from uk.trustpilot.com
If you're looking for free bets stay away from this site, I've put close to 10000 euro into this site in the last 12 months and have got about 5 free bets, absolutely awful, and I emailed them and they said it's on some kind of a promo scale or something which is complete bulshit, it's good for quick cashouts that's about the only reason I use it but am looking for a replacement site, the site also freezes alot, the customer service is terrible.....I have the emails and can confirm the money put into account, they're greedy,I took a timeout on pokerstars which is up soon, every week I got a free bet off them, I'll be back using them full time when my timeout is up, use pokerstars for sport betting if you want free bets or William hill aren't bad either....this is what I received......This was april 2021Thanks for contacting us.Goodwill gestures and Ad-hoc bonuses are worked out by the system using a complex algorithm that takes in account a variety of things such as deposits, withdrawals and used promotions.Apologies for the disappointment but this is not something that we can override.If you would like to receive live assistance, please contact us through our Live Chat or call us on 0044 203 9380862.Please do not hesitate to contact us if you have any further queries.Kind regards,Your bwin customer service teamDecember 2020Hi paul, I'll be honest I'm getting way better free bets with mr play, and they're consistent, I'm gonna use the site that looks after me best, I could do a bet on champions league football and they'll give me a 200euro free bet every time,for the next night of champions league or premier league football,matching my bet up to a max of 200 euro, I'm getting these twice a week, obviously I bet more than than 200 to get the 200 free bet, but they're consistent..... that's just it, I bet 5000 in one week on yer site and I think I got 2x100 euro free bets, its laughable really.....Thank you for you response, I do hope you had an amazing weekend. As mentioned in my previous email your feedback is welcome here at Bwin, I appreciate the time and detail you have taken to describe your experience with us compared with another provider. Whilst there are many online providers out there, I fully appreciate that there will always be better deals out there however, saying this I will aim to improve your experience here at Bwin and show you that Bwin is the place to be. I understand James, was your Account Manager before. But like life, please see this as a fresh start I operate in a different way and always aim to provide a five star service. You may email or reach me directly via whatsapp on mobile number below, for any request within my working hours Monday to Friday 8am 5pm. ***, as any fresh start this deserves my input as well. And so, I have applied 200 cash into the balance for you, there is no wagering required you may use this as you wish. You can save this for this week's Champions League action if you wish (it won't expire) - or there's Brighton vs Southampton tonight live on Sky. Any questions or concerns please do not hesitate to contact me. Kindest regards, Paul Pea - HopkinsHVC Account ManagerP: +350 200 78700M: +34 627718160E: PPena-Hopkins@the wont allow me show full emailGVC Corporate Services LimitedSuite 6, Atlantic Suites, Europort Avenue,This site will email you by a personal 'agent' I've bet a minimum of 10k maybe alot more, it could be closer to 15 or 20, they're a shower of scumbags I'd advise everyone to stay away from them......
Corey
18 August 2021
Comment from uk.trustpilot.com
So far really a good online casino. I love to spend my free time here, nice bonuses, customer service is top-notch, big game library withdrawals are fast, what could a gambler desire more. I recommend it to anyone who likes to gamble!
Manish Singh Bisht
18 August 2021
Comment from uk.trustpilot.com
This comeon is totally fake. Guys please stay from this. The live chat agents are too rude. And specially agent aditi. I am sure that the some good reviews on trustpilot for them are there employee and relatives. Because at overall experience they even don't deserve 1 star. They will block you when you have some large amount in your comeon balance. My other friends also report this site and I advised them to review it on trustpilot. Also going to expose this on my youtube channel. Shame on you comeon!!!!!
Jiranan
18 August 2021
Comment from uk.trustpilot.com
I cant log in to my account and I won the money from the bwin carsino they not paid me and I have try to reset my new password many time they keep shouting my account I have deposit 400 pound I won the money 2000 pound they not let I log to my account I leave my message to them and they not reply anything back I have pay many carsino never happened like this to me is the fist carsino that happened to me I felling they are scam
Allan Keston
16 August 2021
Comment from uk.trustpilot.com
You wont find a more dishonest gaming company. They will hold on to your monies for days, then ask for documentation that has already been sent.Staff who are trying to get you to pay to profit personally. STAY AWAY FROM THIS COMPANY AT ALL COSTSShould have their license revoked without question. I shut my account and my partners and they completely lied about the reason. Save yourself from stress and Hell, they will rob you blind, they all collude together to lie to cover each others back. I thought they were decent but what an error of judgement I made
Corey
16 August 2021
Comment from uk.trustpilot.com
The casino got really nice games, also live games rocks! customer service is super fast, I love it!
rocky
13 August 2021
Comment from uk.trustpilot.com
Could be better
Peter
13 August 2021
Comment from uk.trustpilot.com
I won some and lost some, for now, the site is not bad, will see what the future brings me on this platform.
Lola
13 August 2021
Comment from uk.trustpilot.com
Very nice and easy site. The support team is also on task. Withdrawal, also, is always on time, for me.
PeterJS
13 August 2021
Comment from uk.trustpilot.com
See edit at the bottom Have to disagree with all the negative comments. Site is great and had no issue with payouts, I bet small but had some decent wins and paid out promptly.To those saying they didn't win, well it's a casino, what do you expect, it's not somewhere you can top up your wages, you are never guaranteed a win and if you can't afford the losses don't bet, simple as, customer support was also great, reckon a lot of the reviews are sour grapes!Have to edit this review, after everything going OK I found out support is terrible, no replies, radio silence, stay away from this casino, far better out there with far better support!
Amy
13 August 2021
Comment from uk.trustpilot.com
I made a withdrawal and been waiting month for it to be returned to me and have email but no response and my account is closed dont waste you time on this site to be scammed out of winning etc its Disgraceful and very poor services do not recommend if you choose this site I would be very careful
Mark Hampton
13 August 2021
Comment from uk.trustpilot.com
You take a fee when i withdraw my winings i feel bad about that
Szymon ?ukaszewski
13 August 2021
Comment from uk.trustpilot.com
was supposed to be a 100 percent deposit bonus and 40 free spins, however, after the bonus deposit, no free spins, despite selecting the deposit with the bonusdespite contacting live chat, he can do nothing and he will ask you to pay the deposit again, which is ridiculous I do not recommend scam
Amber
12 August 2021
Comment from uk.trustpilot.com
Great fun and it is easy to use. Like the number of games to choose from, easy to deposit and easy to claim any winnings. So far so good.
Alex Alexo
11 August 2021
Comment from uk.trustpilot.com
My username is Kontaktas1991I have withdrawn 5 different withdrawals of which only 2 were received.I got email (saying that all 5 are processed) spoke to your colleague on live chat which confirmed to me that all money will be received by Tuesday - surprise surprise still Nothing!!!!! I have sent all the documents which were accepted so what's stops you to return my money? Avoid this Scam company!!!!
johnny donnellan
11 August 2021
Comment from uk.trustpilot.com
Joke of a site can't settle my bet for 5 days den the bet settles but it's pending payment now ? n now today I can't even load der site stay well clear
Kay Den
11 August 2021
Comment from uk.trustpilot.com
They are so quick to take your money but when you request a withdrawal its like pulling teeth. Won a couple hundred bucks but my documents kept getting denied with no reason behind it. This site, and leovegas are some of the worst casinos I have tried. Their customer service live chat is terrible. If you dont answer within 2 mins they will close your chat then you have to wait in a que all over again. I wish I read reviews before trying this site. Save your time and find a different casino
Timo Grimaldi
11 August 2021
Comment from uk.trustpilot.com
There is an error for like hours right now... I can't find a way to fix this!!Anyone who can help me?
Irene
10 August 2021
Comment from uk.trustpilot.com
I give you ten out of five.
Sanjay Kavde
10 August 2021
Comment from uk.trustpilot.com
This the very cheap casino site. All the slot game show error when you play. I deposit 6000 rs with 100%bonus.I got bonus for only play live casino what is this you can play only 4 game by bonus money with 40% wager requirement.I lost all money in only one hour.When I try to get friday cash back offer its show your not eligible you not bet. Very bed company. I win some free spin when i play its show error.Everything very bad with me. This casino only cheating. And scam. Dont use this casino from my side.
jojo Otarebil
09 August 2021
Comment from uk.trustpilot.com
Not a very good casino, not a good support, confusing Web site, not good promotions
sivakumar
09 August 2021
Comment from uk.trustpilot.com
In cricket their is no scorecards only winning highly despointed with the wok
Jeff
08 August 2021
Comment from uk.trustpilot.com
Dont expect to keep any deposit bonus. They take it away.
kyle west
07 August 2021
Comment from uk.trustpilot.com
Been trying to wothdrawl 5000 cad for karamba. They want you to prove all your payment methods ok but I had a credit card I use to use canceled it 2 years ago now they want me to prove cancelation of that card and won't pay me out. Why do they need to have proof
Adam East
06 August 2021
Comment from uk.trustpilot.com
Said they never received my deposit despite me having the PayPal receipt and confirmation from PayPal it was received. Now refusing to speak further so has to raise a dispute through IBAS. Plenty of good casino sites, avoid this one
Aaron Twinnn
05 August 2021
Comment from uk.trustpilot.com
I have placed a bet on MLB which was voided after the ticket was winning, their response was it was placed on "incorrect odds": "Hello, Thank you for your e-mail.We kindly inform you that according to our terms and conditions 4.7.4. If the Operator makes a mistake in accepting the bet placed by the Customer and finds out about suchmistake before or after the start of the betting event, the bet shall be cancelled. A mistake of the Operator shall be deemed to include (but shall not be limited to) the following cases: (i) setting the betting odds which is obviously erroneous; (ii) a comma is missing; (iii) where due to a technical error in live betting the betting odds in the betting offers are not updated and does not reflect the real course of the match; (iv) the positive sign is reversed with the negative sign; (v) the additional betting event offers do not meet the main offers of the outcomes of the same event (winner, handicap, total etc.); (vi) the odds of the outcome significantly differ from the odds of the same outcome in the offers of other betting operators (e.g. Bet365, Pinnacle, etc.)Please do not hesitate to contact us if you have any questions.---Kind regards,"This was my reply:"So you can always say when someone wins there was a mistake in odds and steal their winnings? I demand for you to settle the bet with odds that are not as you say " betting odds which is obviously erroneous" then, but you cant take the winnings entirely, what if it was a loss bet would you still return my stake? " the odds of the outcome significantly differ from the odds of the same outcome in the offers of other betting operators (e.g. Bet365, Pinnacle, etc.)" ok then check the odds there, and settle it with those odds. So basically you made it that you can steal money if it wins, but if it losses you wont void it then?! I will file complaints to AskGamblers and tell everyone on Trustpilot what you have done, because i never saw a bookie act this way."The odds were just a bit different from Bet365 etc., and i have requested that they settle it then by the odds that were on Bet365, but they dont want to! They just voided it!Every bookie has different odds, so they can always say it was different from the rest and just take away your winnings...PLEASE STAY AWAY FROM THIS BOOKIE, THEY WILL TAKE YOUR WINNINGS AS THEY FEEL LIKE!
Arthur Mys
04 August 2021
Comment from uk.trustpilot.com
Well, here is my story.I went in for some gambling and saw an campaign that would give up to 200kr back if u payed today and lost.well i thought, thats what im gonna do.. allthough i though iam only gonna use 100 kr.. But i said nah, its okay.. atleast i get all the 200 back and can play for 400 all together.. BUT - when i finally lost the money, the cashback was not available.. All of a sudden, its gone, allthought everything seems fine.. Then i contacted the support, and they could see that something was wrong.The answer was: Well we need to contact our boss to get the payment accepted.2 days after i havent heard from them, i decided to contact them. and guess what?nothing had happend, the same happend. we need contact our boss and sorry we forgot about your ticket and so on...well im on day 4, and guess what.. I had the exectly same answer again today..Im guessing im never gonna se my money.Conclusion: Do not trust MR. Green - the steal your money and use thier "service" to prolong the tricket so i give up.such a bad exeperince, i will allways do my best to never recommend anyone to use a cent on thier site.
Wollygog
01 August 2021
Comment from uk.trustpilot.com
Absolute rubbish site fraudulently misleading advertising once deposited and never to be used again,the customer service was very poor,having said that,actually played ok and went up and down but the impossible to reach wagering assures you of losing.Not to mention the witholding of their offers.180 fs and no deposit top up for a first deposit is NOT worth going to this site.A lesson in how to lose customers and a day of rage reviews.
Nedim
31 July 2021
Comment from uk.trustpilot.com
So many bugs on phone
Rijo Jose
31 July 2021
Comment from uk.trustpilot.com
Comeon : If you want to waist money.Deposit here.Sports : Very poor selections, Casino : Fake , I almost lost 200000 INR only in slot games.I stopped playing.My recommendation for sports 22bet and casino casumo.In comeon No promotion.For depositing money charge service charge.
Michael Anyanwu
31 July 2021
Comment from uk.trustpilot.com
Good management.
Roger Taylor
28 July 2021
Comment from uk.trustpilot.com
Same problem as everybody else.Have had an account for 14 years, verification was a bit of a pain having to send in photos of both debit cards etc but always did it with no problem.Then out of the blue the other day my account was disabled and they emailed asking for all sorts of stuff, including payslips and 3 months of banks statements.Luckily I only had 16 in the account and they sent it back to me after many emails and finally threatening them with the UKGC, the fraud squad and the police.Almost certainly had it been a large amount they would have tried to keep the funds.Avoid at all costs, they have gone rogue, borderline criminal now.
Waseem Ahmed
26 July 2021
Comment from uk.trustpilot.com
Royal Win is very cheap site . Bcz this site block Bank account in every two or three days . One day i request to royal Win team plzz Change my account details but Royal Win team say sorry sir . Cheap site
Adam Bradbury
23 July 2021
Comment from uk.trustpilot.com
Terrible company. Sent all ID docs in wouldn't accept my passport even though it was a clear photo and a valid passport. Then they sent me a questionaire to fill in about my income and al sorts of other unnecessary crap. Customer service is dreadful. Thank God I never deposited as reading other people's reviews making a withdrawal is just as bad. If anyone is thinking of signing up don't bother. Just use one of the other well known bookies.
Alex
22 July 2021
Comment from uk.trustpilot.com
To be honest, this gamble corporation is not that bad as everyone mentioned as I have used many of them in the past... and there were much worse bet companies without customer support at all. Yes, these enormous delays are terrible but at least I have received my winnings... happy end I guess. I Would like to thank Patricks and Sven for being helpful and efficient at support!
Gordon Ritchie
22 July 2021
Comment from uk.trustpilot.com
Worst online casino ever, don't sign up. Bonuses not paid as promised, when i tried to withdraw winnings the money just bounced back to the casino account 5 minutes later. AVOID THIS CASINO AT ALL COSTS!!!!
Paul Badham
22 July 2021
Comment from uk.trustpilot.com
Worcester live place pot dividends are showing wrong only 2 qualifiers leg 4 after a non runner..Gloria na....subsequent live pool totals are way out as you have added the 3rd in race 4.
Michael Crawford
21 July 2021
Comment from uk.trustpilot.com
Awful company, five months of trying to get them to process a withdrawal and I give up. read these reviews and dont get involved.Re the reply, I have been in touch over the months supplying the information you requested. Do not make out you are trying to resolve this. You dont want it resolved as you want to keep the money. Just like all the others say.
Customer Gokhan Vurulmaz
21 July 2021
Comment from uk.trustpilot.com
They paid out after a month of waiting.If they have many cases to go through due to AML rules and these have to be done manually, they really should think about increasing their number of employees.
Loveydovey
21 July 2021
Comment from uk.trustpilot.com
It seems the positive comments here are paid comments I had a email asking me to rate Royal panda for a special bonus.. go figure.....shove it up their u know what I will never give them a dime of my money again or ever rate them 5 stars ...I am just waiting for how many people will see I am right ....ROYAL PANDA is liars and cheaters use your loyal points with them see how fast they will boot you out ?
MRS MARIE CHAMBERS
21 July 2021
Comment from uk.trustpilot.com
Finally after 6 weeks of them wanting to know everything about me they have paid out . Ive closed My account and I would never use this sh It show of a company again .
Ross C
18 July 2021
Comment from uk.trustpilot.com
So after weeks of trying to get my money Im finally going to get paid this is what they have to say they also have closed my account Thats fine because I wasnt ever going to bet with them again after all this trouble Thank you for the provided documents.Please be kindly informed, that we your documents have been reviewed. Please be informed, that we have processed your pending withdrawal of 1000.00 GBP to your PayPal account. Please be aware, that it might takes up to 24 hours in order to reach your PayPal account. Also, we want to kindly inform you that your TonyBet account remains closed.
Margaret Stobie
18 July 2021
Comment from uk.trustpilot.com
I guess if you don't win big it's not a problem. My son won1400 and they won't pay him I guess as long as you lose they don't care what you bet bad on you if you except the bet you should payout
Chen Junjie
18 July 2021
Comment from uk.trustpilot.com
Hallo Ich Happy With Royal Panda Very Fast Payout Evertime Payout very quickly
Kam Thoum
17 July 2021
Comment from uk.trustpilot.com
This site is a SCAM Betsafe. I won and tried withdrawing my amount and sent all documents and valid ID but they still won't release my funds. They keep telling to be patient and finally they closed my account. This is SCAM, please spread the word!
Bryan
16 July 2021
Comment from uk.trustpilot.com
Do not use Betsafe, they do not pay out your full winnings and it will take you months to withdraw your money. (I still can't withdraw my money) for support you can't talk to them and they have a chat sytem where they respond to you query "we will send you an email".
Finley
20 August 2021
Comment from uk.trustpilot.com
Not a bad sports betting site. I like the looks and customer service is helpfull.
Not a bad sports betting site. I like the looks and customer service is helpfull.