Vernons PLAYER REVIEWS(441)
Adam N
05 January 2021
Comment from uk.trustpilot.com
Illegally run bookmaker. I tried to open an account and was rejected despite never having had a bet with any of the businesses in the group. I made a subject access request and found out that they had purchased data about accounts I hold with other bookmakers which is in violation of GDPR regulations
Mikey B
01 January 2021
Comment from uk.trustpilot.com
Another typical scamming site, how do these sites continue to operate, its unbelievable. Avoid this site the RTP is beyond a joke, they take forever to process anything including your I.D verification.Avoid, you were warned!
barca Nee
27 December 2020
Comment from uk.trustpilot.com
Scammers when you win a big amount you dont get any responds anymore and they try to have a reason soYou cant get your money SCAMMERS
Ethan C
23 December 2020
Comment from uk.trustpilot.com
Decent online casino but they are very slow with their payouts. Their UX is a bit outdates, but that's a bit expected.
Paul
23 December 2020
Comment from uk.trustpilot.com
Had first bet with Redzone and won handsomely , withdrew money at 11.30pm and was in my bank next morning 6am .couldnt wish for better service than that surely , cant see where all the negativity comes from in other reviews , Ive had many many bad experiences with online bookies but Redzone is up there with the best , and no i dont work for the company nor am I friends with the owners .
Dan
22 December 2020
Comment from uk.trustpilot.com
Win a few bets and youre limited to 1. Bunch of cowboys - say they specialise in NFL bets - beat their idiotic traders and youre a goner. Another firm which shouldnt have a licence
Christy Littler
16 December 2020
Comment from uk.trustpilot.com
Recently opened an account with Tote and was very lucky and had a good win. I was worried to get excited in fear it would not be an easy process to withdraw with being so new to the site.. but after quick email correspondence regards ID documents required to withdraw the money was in my account days later.All people I dealt with on the site were very friendly and quick to respond to me. By far the best customer experience - highly reccomend!
Sinner
15 December 2020
Comment from uk.trustpilot.com
AVOID ON ANY COASTNever ever play on this site,you will never ever receive your winnings!!!!On top of that twice they deducted from my account without my authorisation and without my approval one time 400 (which I manage to take them back)and second time 800 which I will never get them!!!!They are scamers,you only lose no matter what STAY AWAY
Martin Skerritt
13 December 2020
Comment from uk.trustpilot.com
Closed my account, didnt notify me and didnt return my stakes. I hadnt done anything untowards, my account was verified. When questioned they said it was within their terms to be able to terminate my account. Transparency is key, no reason and no notification. They would have kept my money but Im currently pursuing them and will be reaching out to the gambling commission. Avoid these and bet with more reputable bookmakers.
J w
09 December 2020
Comment from uk.trustpilot.com
You cant take a price so you only get what the horse returns no best price guarantee which gives this bookmaker a huge advantage. I started with 20 today and also deposited 20 on another bookmaker and placed the same bets on both sites just to work out if there was a difference on the other site I was able to take a early price on five selections I backed the same five horses on the tote site I got very lucky and got three winners. So I made a profit on Both sites Tote balance after all bets payed out 47.50Other bookmaker after all bets payed out. 91.75 Thats huge wont be betting here anymore
Jason Robb
28 November 2020
Comment from uk.trustpilot.com
If you like to see your money just wash away as quickly as you deposit well guys this is the casino for you!! Utter joke to call them a casino deposit after deposit no win after no win, not even a sniff of money back i got majorly conned so please TAKE THIS AS A WARNING AND BLOCK YOUR ACCOUNT ASAP
Kyle Pratts
24 November 2020
Comment from uk.trustpilot.com
Its a complete joke of a bookie. Your first deposited money will be put together with your welcome bonus balance and if you do not manage to wager (deposit money+bonus money) to around 500 you will never see your deposited money again. To make this worse it will then eating up any other money you will have in the sports section if you casino balance reaches balance 0.
Shane
24 November 2020
Comment from uk.trustpilot.com
Another awful site dead spin after dead spin im so stupid not reading reviews i cant find 1 good casino that is fair even sending million documents they decline and waste money on them all sites online should be banned
Daniel
23 November 2020
Comment from uk.trustpilot.com
Been using Redzone for over a year and they are possibly one of the least competent firms available. Customer service via live chat is totally useless and unable to help if you have anything beyond the most basic issues. Taken over 48 hours to get a bet correctly paid out when they settled a winner as a loser, no idea why the bet was settled as a loser in first place and even less idea why it takes so long to resolve such a basic issue - customer service said that this issue will take "at least a day" to fix. There's loads of more reputable betting firms available (most of whom take customer service seriously) so don't waste your time with this lot.
Lille Luringen
17 November 2020
Comment from uk.trustpilot.com
Placed a bet. Won and then got banned. Contacted customer service and got a nonsense explanation. No help or willingness to help. I want my money back!
James doyle
09 November 2020
Comment from uk.trustpilot.com
Been with the tote for years All of a sudden wanting ID i have everything even bank statements same as card ,voters roll,proof of adress ,driving licence I do not have photo id they have closed account and not accepting all other evidence Gambling commission and gov say my ID is enough Shame on you tote
Robert Sillery
06 November 2020
Comment from uk.trustpilot.com
From a dreadful start, where the site wouldn't accept bets and the staff seemed clueless, they appear to have progressed somewhat. A major irritant remains the location pop-up stating that if I am outside the UK, functionality will be blocked. Of course I'm outside the UK. I'm in the Republic of Ireland. Time to get your act together.
Michael Downes
27 October 2020
Comment from uk.trustpilot.com
Sad that Irish tote customers were reduced to this drivel site. Shame on HRI or whoever is responsible. Why?
Carly
21 October 2020
Comment from uk.trustpilot.com
Liars with unprofessional staff.One agent told me i was eligable for a welcome offer through an affiliate Next day different agent (LUKE - MORON) Outright lied and changed his lies througout a 30 min chat, claimed the offer wasnt valid, then that it was expired, then that i didn't come through the link, then it was a random site offering a fake offer (complete lies).Have filed an official complaint and contacted the ADR.ALSO THEIR COMPLAINTS EMAIL DOESNT WORK!
Tero multisilta
07 October 2020
Comment from uk.trustpilot.com
Bad bonus now and way too big wagering. 100 euros deposit you have to wager 1600 euros :Dd And now you have to have 2 bets on one slip, thats very hard to get right. This casinos supervisors are poor and they are just stealing your money. There are so many casinos that don't have wagering at all or its max 600 euros. And yeah I didn't lose my moneys I took 700 euros out but that was just 200% luck. Go play other casinos until they change the bonus terms.
Onur Sherif
29 September 2020
Comment from uk.trustpilot.com
It seems deposits from cards transferring manually and it takes time. I read the comments below and the same problem seems for most of people. You deposit but it takes a couple of days to reach them. Didn't had a time to try the site but deposit system needs a bit work.
Paul Farrel
14 September 2020
Comment from uk.trustpilot.com
This is worst place to play . DO NOT PLAY . THEY ARE REALLY DODGIES . DO NOT ENTER HERE
Vicky Branchflower
09 September 2020
Comment from uk.trustpilot.com
I like tote for couple reasons. Single bet markets only. Tote place pot. Old school betting one thing I don't like is you can't take SP. That's a big no no when comes to online betting. Many horses drift in the bookies favours especially favs at the start.
Charlton fan
08 September 2020
Comment from uk.trustpilot.com
Avoid the rouletteZero just came out four times in a row!! Sure that's impossible
Cheryl Heans
26 August 2020
Comment from uk.trustpilot.com
I at first really enjoyed playing slots on the website. When it came time to providing my proof of identification and payment for making my deposits to the website and retrieving my winnings is where I came into many round and round jump through hoops over and over again with still zero results and still no results till this day. I provided approved identification repeatedly and also provided documentation in regards to the pre paid credit card that I made my deposits with. Also gave documentation in regards to my personal bank account that I never made any deposits to the website as per required by the website even though I never made any deposits from my personal account but asked that my withdrawel be made to my checking account from the website. I didn't understand why they would be needing bank statements from an account that I never made a deposit to the website from. I was so excited about my 700.00 winnings right before Christmas and like most other people out there obviously had made plans on how and who I would be spending my winnings on for Christmas that I was eager to send all documentation that was required in order to recieve my funds. I had done this at least a half a dozen times In all different formats and sizes and it was always rejected. Never did recieve any of my funds to date. The website locked me out of my account denying me any access to my account or funds and still to date wouldn't let me access my account or funds. I recently sent my identification documentation yet again to the website only to get an email back informing me that management has made the decision to close my account indefinitely and was advised that if I opened up yet another account that they would again imediately canceled my account and seize my funds and or any winnings I may have. And along have seized my 700.00 winnings that I originally tried to withdrawel. Are casino websites allowed to seize money that doesn't belong to them? Are they legally aloud to fraud and steal hard working single mothers and fathers money? What kind of punishment if any do they get when this sort of thing happens and who do I turn to in order to help me or is there anyone or anywhere that I can turn to in order to recieve help and have them fined or punished for their illegal actions towards myself and poor illegal business conduct? Please help.....
Cosmin Teodor
24 August 2020
Comment from uk.trustpilot.com
They will do everything in their power to not pay you out your winnings, I have been using online sites for over a decade, and guts is the one place where every withdrawal is almost impossible to make, no matter how much you deposit, when you want it back you will face every single argument and issue under the Christmas ?.I have made a withdrawal to my bank that they canceled sayng It can only be withdrawn by card, then when I do the card they said that I can only withdraw to my bank acct?The customer service reps, lie and use advanced delay tactics. No phone lines.Callbacks are not working.I strongly suggest anyone having issues with them to email the UK gambling comision and file a formal complaint against them.They should not be operating in the UK with a license.I will update on my status.
joshua wright
15 August 2020
Comment from uk.trustpilot.com
the slots never pay ever you just cant win. football odds on lyon to win city they offered 6s when other sites were 11s.rubbish site
customer
08 August 2020
Comment from uk.trustpilot.com
DO NOT USE. Offer welcome bonus then dont pay it using excuse of not available for uk. Rip off. Balance withdrawn and account closed. Worst one yet. Also reported to IBAS and gaming commission.
Rois
08 August 2020
Comment from uk.trustpilot.com
Signed up to this website,my verification was easily sorted and had no issues regarding refunds/withdrawals, but they literally Rob people in their slot machines. I have never won a jackpot or bonus ever after spending hundred's of euros, there's no customer loyalty as regards free spins,bonus credit etc. Worse website ever as they clearly just Rob people if their money, you would have more luck on a scratch card, avoid at all costs!!!
Klug Lajos
07 August 2020
Comment from uk.trustpilot.com
If you new in Betclic, they will let you win a little money. But then, nothing you get! In online casino i started to spin, and loose the bet 53 times in a row! In the 54. spin i got my bet back, then again nothing 34 times. This is a scam! They not let you to win a penny in absolute disappointing way
Rasmus G. Kristensen
03 August 2020
Comment from uk.trustpilot.com
even if you win, you will never see your money again
Kevin Moriarty
03 August 2020
Comment from uk.trustpilot.com
Have to say ive been with bethard for 6 months now for their live casino. Great withdrawal service, fastest I've found, funds in my account within minutes
Joey
20 July 2020
Comment from uk.trustpilot.com
I would strongly suggest avoiding this site. I signed up and claimed the bonus deposit. It was showing in my account, but it was just showing as "initiated" and not "active". I emailed support asking to activate it for me, and literally emailed them back and forth about 8 or 9 times before they finally relented and activated it. I am sure they do this with everybody! It sounded rehearsed. Blatant scam!The reason they gave was "You had to email us before you placed any bets. Now that you've placed a bet, I can't activate your bonus." Uhh, what?It was only after I said I'll be forwarding our email to the gambling commission that they finally said they'll make an exception. I got my bonus in the end, but these guys are the shadiest bookie I've ever dealt with. Avoid!
Tracey
14 July 2020
Comment from uk.trustpilot.com
Opened and verified an account placed bets won some lost some. One day suddenly limited to 1 bets.This after I had lost 20% of my total bet amount. Apparently they ban losers, now no way I can ever get that lost money back.
Dan B
06 July 2020
Comment from uk.trustpilot.com
Tok out some money and verified my account.Recieved the money i wanted to withdraw but they closed my account afterwards and it still had a balance of around 6600 kr that i had no access to.I would not recommend mobilebet at all.
Ryan
26 June 2020
Comment from uk.trustpilot.com
Ante post- Terrible company, as previous review states, I have accumulators with settled winners but they are returning only stakes, I am waiting on a 1/1000 shot which wont settle in time, they are stealing 1400 in the process. I have raised with gambling commission and ADR and suggest you all do the same
MrWinnerrrr
18 June 2020
Comment from uk.trustpilot.com
Very bad. Belong same company with ComeOn betting site. You gona waste a lot time listening their bull* chat comments. Always need to go there and ask your freebets they promised you and they make it some long and difficult. Just go and find another betting site, your life is much easier like that. Don't care whatever they promise you couse theres always some tricks you need to do before betting bonuses they say they give you.And don't believe them being so good and honest when they come here and comment these negative comments about their company. If they would really care their players these comments would not be here. It's like they come here to talk us while they ignore us when talking their page chat. Very low moral company!
Annie
12 June 2020
Comment from uk.trustpilot.com
BEWARE KEEP AWAY FROM GUTS i only won 250 and they closed my account saying it was a business decision. When i asked for a withdrawal they want me to send them a selfie but it doesnt state this in their verification t&c. I have no problem sending them my driving license, utility bill and proof of payment method but no way will i demean myself to holding up a piece of paper with the date on it when i did not sign up for those terms. I stay away from casinos who ask for selfies as they are usually the ones who are reluctant to pay out winnings. They have even stolen my initial 100 deposit. BEWARE and keep away if your thinking of signing up as you will regret it.
Iain Burt
11 June 2020
Comment from uk.trustpilot.com
Stressful experience. Provided all ID documents as required. They then blocked my account and had to answer questions about my experience with gambling. They then unlocked my account and after winning a few times with Sportpesa, and made a few withdrawals and deposits, I decided to deposit some more money and play this morning. They suspended my account whilst playing an online casino game. Checked my emails and they sent me one asking for source of wealth information requiring bank Statements and wage slips. They should clearly have information on their systems that I won a large amount of money from them very recently and have clearly deposited less money than what I have actually won with them. To me they are clearly trying to make excuses and as hard as possible to not pay out my recent pending withdrawals and haven't a clue what they are doing. So the request is unnecessary. This is the second time they have blocked my account in my opinion for no reason and certainly wont be using them again. Appalling customer service and clearly dont want my custom. Complaint to Gambling Commission pending.
John Luck
01 June 2020
Comment from uk.trustpilot.com
Faster card visa payment ever. Few times been under 12 hours. Process extremly quick. Verification done in like a hour or two. Customer service brillant.Games and roulette brillant. Increase my limit here will be using this site forever.
Dave
14 May 2020
Comment from uk.trustpilot.com
I have been using SportPesa fine and they were one of my favourite bookies. Then, corona virus hit and the UK (and world!) went into lock down. I am at my girlfriend's and we don't live together, but have my laptop with me. I signed into SportPesa and my account was closed due to logging in from different IP addresses.I understand that, but the decision was made without any chance of explanation from myself, my account was fully closed. This is more like a dictatorship and very sad as I thought SportPesa were ok.My advice: avoid this company, even though the world is in a pandemic, there was no understanding or flexibility. Disgraceful from them, use other bookies who are much more understanding!
07dani
14 May 2020
Comment from uk.trustpilot.com
Really disappointing experience so far with redzonesports, I joined the site on Tuesday, however didnt deposit until today, following a short run of some successful sports bets I tried to log in, it stated 'access denied - contact support' following an hour long chat the account is apparently frozen following a 'general inspection' and the account therefore now requires reviewing before they will reactivate the account. Really frustrating having only been with them for three days and making only one deposit!They didnt/havent emailed me since locking the account to explain or request any information and i have been advised to wait up to 48 hours for a response relating to the account being reactivated. I will update my review accordingly when a resolution is reached.
Davidc
07 May 2020
Comment from uk.trustpilot.com
Been using this site for a few days now had a problem with getting payment from winnings one email to customer service and it was sorted within hours . I must commend this company for their fast response I also had another issue which was sorted within an hour . I defiantly cannot fault. Dont know why there are so many negative reviews. Definitely 5 stars from me .
Gary
29 April 2020
Comment from uk.trustpilot.com
I joined Sportspesa in November 2019, sent all my documents and got verified before I placed a bet. Ive won and lost and i received all winnings within 48 hours.I would recommend to all gamblers who are thinking of joining this site is to read this first.They always block your account, wanting more and more details, why get verified in the first place.They want my wage slips, bank statements of all transactions. This could be a big headache for punters who have winnings in there account, lucky for me I didnt. The cash out is poor, no live scores on bets and the casino provider is like watching you tube on magnetic balls.I closed my account today date 28/04/20.IF YOU LIKE DRAMA then its a good site for you.
Patrik ?virk
20 April 2020
Comment from uk.trustpilot.com
i made deposite, money left my bank account but never arrived on my mobilebet account. I tried to communicate with support. They said me to send them screenshot of payment with my bank details and my name. I send them screenshot of payment in my bank app. There is not my name and its impossible for me to take recquired screenshot. I quess i never see my money again.
RMS
20 March 2020
Comment from uk.trustpilot.com
No winnings here, dead spins.
gary bradley
28 February 2020
Comment from uk.trustpilot.com
awful!!will not let you withdraw any money making up excuses about payment card having expired and instructing you to deposit further funds into account before balance can be released - i need to withdraw because i need the funds not because i want to bet more!avoid!!
Petros Petrou
31 January 2020
Comment from uk.trustpilot.com
They are scammers, they will not return your money, they will invent excuses like asking your passport twice, asking for bank statements, then they say they sent your money on the account XXX (they dont write the full IBAN to have their asses covered on court), then wait 7 business days, they just dont pay you. I am searching for people to join a class action LAWSUIT, email me at petrospetrougr1992 gmail.com
Ladyx
22 January 2020
Comment from uk.trustpilot.com
I signed up on guts.com last week. I am more of a sports gambler than casino, but I thought I would check them both out. I had no issues with the casino but the sports betting is a complete scam! I was able to place bets, no problem, but to get into my tickets, it would just scroll around and around and my tickets would not load. This past weekend I spoke to Andre, their "customer service rep" and we tried everything to get my tickets to load and nothing worked. I tried my phone, my PC and I had issues with the same on a different PC and network. I was told they would escalate it to their tech team (if that even exists). Later that day, my tickets were loading perfectly so I thought wow, it's fixed. I spent the whole day betting Saturday and no issues with my tickets loading. I was winning! I placed 2 bets later in the day, both had cashout options with the live games going and I decided to go their casino to play some slots while the games played out. One of the games I bet on was getting close, so I wanted to keep and eye on it, I tried to go back to my tickets and BAM same issue! My tickets were no longer loading! I spoke to Hayden and told him the urgency in my issue that if I can't see my tickets, I can not cashout! He replied that he would check with the "sports team" and find out what was going on. He came back and said the cashout option had been removed (at that time). He had NO CLUE how the cashout option worked and how it comes and goes with the live games. I was livid. I was not able to view my bet tickets until the next day and saw that I lost 1 game on both tickets. I have received a follow up email asking if i've tried logging on with another device or network, which if my report from 12 hours earlier was really file, they would have seen i did! I sent them the chat log. That was 4 days ago and I have not heard a word since. I followed up yesterday and they said they are waiting to hear back from their techs. TOTAL SCAM!!! I should have been given at least the money I bet, back in good faith but they have no concern whatsoever and refuse to see that this is THEIR issue and that it cost me my bet and any possible additional cashout amount. DO NOT USE THEIR SPORTS BETTING!!! I see other reports of the same issue so I am not alone and they have yet to do anything about their technical issues. Funny thing is, you can't see your tickets, but you can still place bets! BEWARE!!
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
sbtech aint great, nor horrible of a provider. ok limits, ok coverage. support also decent. kyc & payments no issues at all. will get limited if ur a winner. as so many sites out there mediocre but legit
sbtech aint great, nor horrible of a provider. ok limits, ok coverage. support also decent. kyc & payments no issues at all. will get limited if ur a winner. as so many sites out there mediocre but legit