Vernons Review

Buggy site but at least not a scam. Finally gave up on this site. It was down for at least 4 days so I decided to withdraw my funds. I didn’t expect to get my money back but I did within a couple hours. Impossible to play at the sport section of the site but they seem legit after all.

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Not happy so far. Very buggy site. Right now it wont load at all. Tried 3 different browsers and 2 different devices. Also had the same problem earlier on a different wifi. It is impossible to place bets. The support claims that they have a high number of queries right now. No wonder if the site isnt working at all. I will be back later. Hopefully it works again. I havent tried withdrawing my funds yet. I hope it goes without any further pain. I cant play on a site as buggy as this.Edit: Mobilebet is actually down right now. It may only be temporarily but it is not the first time this happens and quite annoying. Hopefully it gets better when they are up and running again.

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Scam company. Will let you deposit, but force you to deposit more funds via a specific method in order to withdraw.AVOID

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The absolute vermin of online gambling. Refused repeated withdrawals saying “our system is down, give us the details and we’ll do it manually” only to not do it and ignore me.The scum of the earth this lot. AVOID LIKE THE PLAGUE!!!

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Won not much 30e and they closed my account.. Now they wont open it different people in chat dont know shaische. They say open it but nothing happens. Money they will take but nothing else..

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Buggy site and slow.Didnt get my first deposit bonus – didnt work (also the link they send for that didnt work). Very bad, I dont recommend palying on that site.

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Software bugs. Cashout auto cashes without warning of refreshed balance. Got ripped off first time and refunded. Issue still there today!Secondly, they block your account randomly. You cannot access your live bets for cash out and approval takes 48 hours minimum to verify accountIve verified 3 times!!Stay clear!!! Warning do not use site!!

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Software not bad but way behind.Glitchy at timesCards not very clear, sometimes get messages going through them that won’t clear. Account was locked for no reason at all couldn’t tell me why and couldn’t even resolve the problem. In summary; mediocre software, poor customer service, not much variety, much better places to play poker

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Awful slow, glitchy website (at least it is for a Samsung Galaxy S5 on Firefox) I’ve signed up and banned from ALL websites bar 4 in the UK and Guts i’s truly the wor st platform of them all. Truly.

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I’ll go with a contrarian viewpoint and give 4 stars. First off I’ve never had any bets canceled or my account randomly frozen. I will say that my limits were lowered once I hit a bunch of winners from a decently high number to $75 USD, which is annoying. Their app is decent, their site is a bit clunky but their odds are decent and move pretty slowly. Most importantly is withdrawl… I’ve been only paid out via international transfer and they were EXTREMELY picky with my banking information / documentation. I had to go back a few times to get it to their specifications. But once that was done, they paid out twice and I’m currently awaiting my 3rd payout. So, I don’t think they’re a scambook like 1Xbet and I’ve personally not had any real issues so I’d cautiously recommend but only if. A) You’re ok with being limited if you win B) You’re not placing massive bets C) Can put up with a mediocre site D) When you do cash out, are willing to go through a painful process.

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Want to lose all ur money? GO TO THIS SITE!! INcredible bad RTP, horrible customer service and lojalty program. DONT GO HERE!!!

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They cancelled my bets

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Did write a simple review 6 days ago (se below) regarding a withdrawal I have not received. I did win NOK1500 and made a withdrawal 29th of September. I have still not received any funds, despite providing my bank statement several times. Customer service chat is just rubbish and gives me the same answer every time “we are still looking into it”. Never using Mobilebet again.

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Okay site, okay software. Sometimes the table has already started but mine is still loading. Lose 1 1.5 BB before getting seated and loaded in.Withdrawals compared to other sites take too long imo (already verified) to a ewallet(much better?).To be verified it mmmmalso took them some time (1weekish).This site needs to step up to the industry standard in regards to a few things but 3 stars for the action available. Still have yet to receive a withdrawal or any confirmation. I’d recommend a few other sites before this one after my initial times playing here.

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First they insist that all deposits are wagered so if you deposit 20 but only use 10; tough! They charge to withdraw your own cash. 50% of the online help agents haven’t a clue about their t&cs and you get a different ruling each time! Avoid, avoid, avoid! Another bookie with no respect for the punters if I could give a minus rating I would. Time Trust pilot offered that option

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Ik snap al die negatieve reacties niet zo goed. Ik ben alweer een tijdje lid van Guts en alles was snel geregeld wat betreft verificatie.Als ik een withdrawal aanvraag dan staat het soms al binnen 45 minuten op mijn prepaid creditcard bijgeschreven. Na Unibet is Guts mijn favoriete online casino.______I don’t understand all those negative reactions. I have been a member of Guts for a while now and everything was quickly arranged for verification.When I request a withdrawal, it is sometimes credited to my prepaid credit card within 45 minutes.After Unibet, Guts is my favorite online casino.

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I once won with SportPesa and didn’t hv trouble withdrawing my winnings. Some people claim to hv had different experiences.

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Signed up, made a deposit, got 10 pound double as promotion, won that double and withdrew winning without any problem. Although I did have to upload documents as proof of identity.

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Rubbish Company misleading customers, on welcome bonus. They see everyone as people who can not understand English.please do not try this bookie, very dangerous

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Looks like a great platform. I’d play again, but it wouldn’t be my first choice. Odds aren’t as good as other providers but it has a good casino section.Looks like things have changed as it used to be a great site.

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Betclic casino scam. Be warned. 75 On Scruffy Duck. First few spins put me to 77, then all downhill from there. Never even landed a bonus(but so many teases) because hey, how else can they manipulate people to keep spinning if they don’t pretend the game is fair? 96+% RTP? LOL. Scammers. Avoid.

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Do yourself a favour and stay away from them. you will never get your money on your winnings. no live chat, no reply on your mails.

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Made a withdrawal, never got the funds. Customer support takes weeks to respond and keep asking for bank statement in pdf Even though my bank only gives me excel version. This was about 2 months ago. Stay away.

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scam avoid. no live chat no support no phone

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Their website is to be honest a bit old fashioned and not so easy to navigate. The in-play and live betting interface is also old-fashioned and you may not like it, but if you want a functioning and easy to use interface, then you should consider it. Their customer service hours runs 24/7 plus they have a live chat platform.

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After a few months of not using vernons, I received an email titled “about your vernons account”. I thought perhaps maybe I had some money left in there or they were going to entice me back to play again but no….. it said after a review of your account you will be unable to ever use vernons again. I dont know who “vernon” is but he obviously does not like customers, I hope he enjoys bankruptcy when the site runs out of people entirely!

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After a few months of not using vernons, I received an email titled "about your vernons account". I thought perhaps maybe I had some money left in there or they were going to entice me back to play again but no….. it said after a review of your account you will be unable to ever use vernons again.

I dont know who "vernon" is but he obviously does not like customers, I hope he enjoys bankruptcy when the site runs out of people entirely!

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other sites are easier to navigate … Overalll pretty good…

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Poor odds, but they have honoured ACCA refunds etc. TBH – that is all they are good for.This should not be your main bookie. Get the bonus and that is about all they are good for really.

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Poor odds, but they have honoured ACCA refunds etc. TBH – that is all they are good for.

This should not be your main bookie. Get the bonus and that is about all they are good for really.

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The Thursday Night quiz,Well although some people do try an play it is the same 3 people who win every week,This week the Host was actually telling players when next question was if they never answered she would wait for her before she asked the ?s ,The Chat Moderators are the worst i have ever seen,They have their faves an dont like it when other people ask for help,Yet when one of there little friends ask it is immediately answered!!

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tried to change an address but they do not accept Water Bill online bills ‘because of procedure’. Customer services kept talking over me and saying’procedure, procedure’ over and over. Wouldn’t put me through to the Manager-lied that he was unavailable and wouldn’t offer a callback. Now saying it takes 72 hours for a Finance team to look at a proof of address (a ‘procedure’ that takes less than 20 seconds).I would’nt recommend them – poor odds, poor service, no interest in delivering a good customer experience

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tried to change an address but they do not accept Water Bill online bills 'because of procedure'. Customer services kept talking over me and saying'procedure, procedure' over and over. Wouldn't put me through to the Manager-lied that he was unavailable and wouldn't offer a callback. Now saying it takes 72 hours for a Finance team to look at a proof of address (a 'procedure' that takes less than 20 seconds).
I would'nt recommend them – poor odds, poor service, no interest in delivering a good customer experience

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I spent two weeks on this website and I had an experience that I still can’t believe happened. First, I was insulted by their Live Chat. And I mean that literally. They basically called me an idiot and spent 10 minutes insulting me when I asked for help. I can only assume I caught someone on a bad day, but I don’t expect to be treated like this either way. I did finally receive a half-arsed and half-hearted apology for this, but then things got worse.I was then forced through the verification process, which is fine as this is common. But nothing about this process was common and it was made abundantly clear that they just didn’t want to pay me.They asked for my passport. I sent them it. Then they insisted that I take a picture of me holding my passport. I sent them that as well. They then said that they needed ANOTHER form of Photo ID, because apparently my passport isn’t proof enough. When I informed them that I don’t drive and don’t have a driver’s license, they implied that I should get a driver’s license and then send them it.They knew I didn’t have a driver’s license because this was mentioned when they requested my passport. So I know for a fact that the only reason they asked for this, is because they knew I didn’t have one and were hoping I would give up.I mean, seriously. This actually happened. And this is a reputable gambling company? I think not.I also had issues with utility bills and credit card statements, all of which they asked for and all of which I sent. But nothing, no matter how exact or clear, was accepted. They told me a letter was too blurry, even though it was not. They told me not to send cropped images, even though I did not. I was waiting for an excuse of, “No, sorry, we only accept black and white images taken with a Kodak ZX2 camera made in 1992”, because that’s how ridiculous this was.There was just no way of winning. In the end, it was very clear to me that they were just messing about and had no intention of paying me the £1,300 they owed me. I’m fairly sure that if I had applied for a driver’s license, opened a new bank account and acquired a new credit card (all things they expected me to do, even though I had given them everything they asked for) they would have started asking me for samples of my blood and DNA. And even then, I’m sure that would not have been enough, “This DNA is not good enough. We also need your fingerprints from when you were 18, as well as your first pubic hair”.I have passed my complaint onto the gambling commission and will be doing my best to spread the word about this despicable scam of a company. Unfortunately for them, I make my money in digital advertising and will be using my time and my money to ensure all of their prospective customers avoid them like the plague that they are.This company needs to be avoided, because if you ever win any money, then believe me, they will do their best to avoid you.

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I spent two weeks on this website and I had an experience that I still can’t believe happened. First, I was insulted by their Live Chat. And I mean that literally. They basically called me an idiot and spent 10 minutes insulting me when I asked for help. I can only assume I caught someone on a bad day, but I don’t expect to be treated like this either way. I did finally receive a half-arsed and half-hearted apology for this, but then things got worse.

I was then forced through the verification process, which is fine as this is common. But nothing about this process was common and it was made abundantly clear that they just didn’t want to pay me.

They asked for my passport. I sent them it. Then they insisted that I take a picture of me holding my passport. I sent them that as well. They then said that they needed ANOTHER form of Photo ID, because apparently my passport isn’t proof enough. When I informed them that I don’t drive and don’t have a driver’s license, they implied that I should get a driver’s license and then send them it.

They knew I didn’t have a driver’s license because this was mentioned when they requested my passport. So I know for a fact that the only reason they asked for this, is because they knew I didn’t have one and were hoping I would give up.

I mean, seriously. This actually happened. And this is a reputable gambling company? I think not.

I also had issues with utility bills and credit card statements, all of which they asked for and all of which I sent. But nothing, no matter how exact or clear, was accepted. They told me a letter was too blurry, even though it was not. They told me not to send cropped images, even though I did not. I was waiting for an excuse of, “No, sorry, we only accept black and white images taken with a Kodak ZX2 camera made in 1992”, because that’s how ridiculous this was.

There was just no way of winning. In the end, it was very clear to me that they were just messing about and had no intention of paying me the 1,300 they owed me. I’m fairly sure that if I had applied for a driver’s license, opened a new bank account and acquired a new credit card (all things they expected me to do, even though I had given them everything they asked for) they would have started asking me for samples of my blood and DNA. And even then, I’m sure that would not have been enough, “This DNA is not good enough. We also need your fingerprints from when you were 18, as well as your first pubic hair”.

I have passed my complaint onto the gambling commission and will be doing my best to spread the word about this despicable scam of a company. Unfortunately for them, I make my money in digital advertising and will be using my time and my money to ensure all of their prospective customers avoid them like the plague that they are.

This company needs to be avoided, because if you ever win any money, then believe me, they will do their best to avoid you.

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Vernons have had 1000s of pounds from me over the years. I went through a couple of years of not winning. I was even with them when they had an awful site with software that never worked properly. I’ve played bingo and slots. Recently I had a few wins I was delighted. When I’ve had a few problems and complained I’ve been looked after I wrote amazing reviews for the support staff and thanked them. I got a few bonuses for my birthday and so on. Everything seemed great. Not until I won a lousy sixty quid and now they’re asking for ID. After years of being a customer I resented this. To ask for a personal photo of you holding your ID is perfectly ridiculous and everyone knows with any accomplished artist you can photoshop it. (I have a post graduate in multimedia) Anyway the kind Eric who’s a really good guy sorted it out for me. I understand their need for ID I get it but they were being awkward and I’ve been with them for years, even wrote to the CEO. He’s just a person like us. Anyway good site and you can actually win on here brilliant for a virtue fusion site. Why don’t their machines pay a jackpot?? You never get five the same of the higher wins ever. Surely there is something very wrong with that. However vernons you do. I’ve won four times on Marine Mayhem got the dolphins which is only 40 quid but it’s a 20p multiplayer and they are rarer than hens teeth.
ON other sites not so much. (never)

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Vernons have had 1000s of pounds from me over the years. I went through a couple of years of not winning. I was even with them when they had an awful site with software that never worked properly. I've played bingo and slots. Recently I had a few wins I was delighted. When I've had a few problems and complained I've been looked after I wrote amazing reviews for the support staff and thanked them. I got a few bonuses for my birthday and so on. Everything seemed great. Not until I won a lousy sixty quid and now they're asking for ID. After years of being a customer I resented this. To ask for a personal photo of you holding your ID is perfectly ridiculous and everyone knows with any accomplished artist you can photoshop it. (I have a post graduate in multimedia) Anyway the kind Eric who's a really good guy sorted it out for me. I understand their need for ID I get it but they were being awkward and I've been with them for years, even wrote to the CEO. He's just a person like us. Anyway good site and you can actually win on here brilliant for a virtue fusion site. Why don't their machines pay a jackpot?? You never get five the same of the higher wins ever. Surely there is something very wrong with that. However vernons you do. I've won four times on Marine Mayhem got the dolphins which is only 40 quid but it's a 20p multiplayer and they are rarer than hens teeth.
ON other sites not so much. (never)

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AVOID this website at all costs, they do NOT pay out the sign up offer matched bonus which is promised on the website, their customer service is absolutely diabolical, open the live chat & sometimes do not get a reply for up to ONE HOUR!!.. i asked for my account to be temporarily closed due to them not giving me my matched bonus, they then added a self exclusion to my account so that it can never be reopened.. completely against my will.. AVOID vernons at all costs people, have also reported them to IBAS so hoping they face some disciplinary for adding a self exclusion to my account without my permission.

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Before registering with them i have asked if they require any documents in terms of account verification they said yes, ID copy and Proof of address. I sent my document to relevant department just before depositing. And after 2-3 days i have received an email saying that they don’t accept electronic version of POA. I said ok i will send the one coming to my address. I sent it straight after. 5-6 days and they will still check my documents and verify the account and then i will be able to withdraw money. Withdrawals takes 48 hours to process. Mine never processed and i have lost all my winnings during this period. They are blood suckers they will do anything to lose your money. Don’t even register with them. Their live chat off most of the times responding times is very slow sometimes you wait 30 minutes to get answer. Emails not being answered either. Dont register with them…

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Before registering with them i have asked if they require any documents in terms of account verification they said yes, ID copy and Proof of address. I sent my document to relevant department just before depositing. And after 2-3 days i have received an email saying that they don't accept electronic version of POA. I said ok i will send the one coming to my address. I sent it straight after. 5-6 days and they will still check my documents and verify the account and then i will be able to withdraw money. Withdrawals takes 48 hours to process. Mine never processed and i have lost all my winnings during this period. They are blood suckers they will do anything to lose your money. Don't even register with them. Their live chat off most of the times responding times is very slow sometimes you wait 30 minutes to get answer. Emails not being answered either. Dont register with them…

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Played on various Casinos but not many or even any come close to vernons. The graphics are amazing and the ease of use. I love it! I would recommend it to anyone, anytime!

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