Virgin Bet PLAYER REVIEWS(849)
Susan Kelly
08 January 2023
Comment from uk.trustpilot.com
Bad bad bad. 1 bonus. Over 80 spins. Rest were dead spins. Just joined today.
Bad bad bad. 1 bonus. Over 80 spins. Rest were dead spins. Just joined today.
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Josh
07 January 2023
Comment from uk.trustpilot.com
One of the worst shitties betting site!! Never register once you win you will receive your money and after they block you reffering stake amount exceededAnd yoh are unable to bet anymore!! This is just to invest nothing to win from them!!Contacted several times never received reply to the email and after contacted agent they just left the chat!! W t f seriously?!? Stick to your broadbaand and leave other bookies to do this!They saying reduce bet or select different bet?! 5 days in a row tried with 0.01 even and different sports nothing works??This is a joke seriously stop wasting your time with them!!
One of the worst shitties betting site!! Never register once you win you will receive your money and after they block you reffering stake amount exceededAnd yoh are unable to bet anymore!! This is just to invest nothing to win from them!!Contacted several times never received reply to the email and after contacted agent they just left the chat!! W t f seriously?!? Stick to your broadbaand and leave other bookies to do this!They saying reduce bet or select different bet?! 5 days in a row tried with 0.01 even and different sports nothing works??This is a joke seriously stop wasting your time with them!!
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Steven
05 January 2023
Comment from uk.trustpilot.com
I decided to take a break from gambling, which gambling sites say you should do when the fun stops.And, during that break, I got restricted from any future promotions. They say it was "carefully considered", too, as if it wasn't automated, but it probably was. No reasons given, so it must have been my inactivity.You tell people to be responsible and take breaks, then punish them for it when they do.
I decided to take a break from gambling, which gambling sites say you should do when the fun stops.And, during that break, I got restricted from any future promotions. They say it was “carefully considered”, too, as if it wasn’t automated, but it probably was. No reasons given, so it must have been my inactivity.You tell people to be responsible and take breaks, then punish them for it when they do.
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Danny Hughes
04 January 2023
Comment from uk.trustpilot.com
Hello everyone, virgin bet (casino). Well what can I say? Alot to be fair, I was playing there online casino game Ted on the 06/12/22 at 1 per spin, when the bonus round came in, this means 6 Ted faces or more across the reels. However it didn't trigger the bonus round, anyone who plays these games knows its the only real chance a player has to win a decent payout. The next day I rang virgin bet and explain to them what had happened. Thinking its a upstanding film they'll sort it????? The response was, we'll be in touch within 48 hours by phone????? I received an email saying they were looking into my query almost immediately, I waited 48 hours, Nothing. So I decided to ring them once more with my query. The response was it's with the technical department, we will contact you by phone within 48 hours..... 48 hours later Nothing, so I wait another 24 hours Nothing. I'd just like to say I took screenshots of the reels after the 2nd and 3rd time it occurred and sent them as evidence to thier technic department. Still Nothing, no email no phone call nothing. So once again I spent my time ringing them hoping to get the problem solved, given the photographic evidence and times on the screenshots they would recognise a mistake on thier part had occurred. But oh no, man on the phone said technico see no problem. No explanation, no video, no data, no email, no reference, Nothing. So basically tuff what u going to do about it. I want to upload the pictures that have the time and date, anyone can ask me for them to see they haven't been modified in any way. When my money is gone in thier pocket its gone, but if these slots are flawed then I want every single penny from every single individual spin I've ever spent back. Also anyone who has experienced the same please leave a note, together we can sort this kind of fraud out. This is a reply to virgin bet. Already done that as stated in my review, several times. By phone and email. I would like to upload the screenshots for all to see.
Hello everyone, virgin bet (casino). Well what can I say? Alot to be fair, I was playing there online casino game Ted on the 06/12/22 at 1 per spin, when the bonus round came in, this means 6 Ted faces or more across the reels. However it didn’t trigger the bonus round, anyone who plays these games knows its the only real chance a player has to win a decent payout. The next day I rang virgin bet and explain to them what had happened. Thinking its a upstanding film they’ll sort it????? The response was, we’ll be in touch within 48 hours by phone????? I received an email saying they were looking into my query almost immediately, I waited 48 hours, Nothing. So I decided to ring them once more with my query. The response was it’s with the technical department, we will contact you by phone within 48 hours….. 48 hours later Nothing, so I wait another 24 hours Nothing. I’d just like to say I took screenshots of the reels after the 2nd and 3rd time it occurred and sent them as evidence to thier technic department. Still Nothing, no email no phone call nothing. So once again I spent my time ringing them hoping to get the problem solved, given the photographic evidence and times on the screenshots they would recognise a mistake on thier part had occurred. But oh no, man on the phone said technico see no problem. No explanation, no video, no data, no email, no reference, Nothing. So basically tuff what u going to do about it. I want to upload the pictures that have the time and date, anyone can ask me for them to see they haven’t been modified in any way. When my money is gone in thier pocket its gone, but if these slots are flawed then I want every single penny from every single individual spin I’ve ever spent back. Also anyone who has experienced the same please leave a note, together we can sort this kind of fraud out. This is a reply to virgin bet. Already done that as stated in my review, several times. By phone and email. I would like to upload the screenshots for all to see.
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Jimbo
03 January 2023
Comment from uk.trustpilot.com
Joined this company on 02/1/23, I qualified for the welcome offer, the following day i tried to use the 2 free beta and found i was stake restricted according to the error message on the bet slip. I got customer service to help me place the 2 free bets eventually. I then found an email from Virgin Bet sent earlier that day that i had been excluded from their promotions, this was within 24 hours of joining! So much for a welcome!! Avoid!!
Joined this company on 02/1/23, I qualified for the welcome offer, the following day i tried to use the 2 free beta and found i was stake restricted according to the error message on the bet slip. I got customer service to help me place the 2 free bets eventually. I then found an email from Virgin Bet sent earlier that day that i had been excluded from their promotions, this was within 24 hours of joining! So much for a welcome!! Avoid!!
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Simon Parkin
03 January 2023
Comment from uk.trustpilot.com
A new approach for the New Year withdrawal requests usually deposited back into your bank account within two hours been waiting for nearly 12 hour's and withdrawal request still pending. The general average punter do'sent want to wait for up to 3 working days for any amounts of winnings no matter how small or big. Surely be taking my custom elsewhere if this is going to be the new normal. This is the most important rule a punter relies on quick payouts overall good betting site
A new approach for the New Year withdrawal requests usually deposited back into your bank account within two hours been waiting for nearly 12 hour’s and withdrawal request still pending. The general average punter do’sent want to wait for up to 3 working days for any amounts of winnings no matter how small or big. Surely be taking my custom elsewhere if this is going to be the new normal. This is the most important rule a punter relies on quick payouts overall good betting site
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Kevin Rockcliffe
31 December 2022
Comment from uk.trustpilot.com
Alright for a flutter on football. No cash out on horse bets which Is not really food to b honest. Free games are worth a play 5s is decent but the slots are a no-go you could quite easily bang in 150 without getting on the board once I've found the cops and robbers one is by far the worst on the system and throughout days where there is no football or racing the slots are even worse is rigged the right word to use.Only gamble what you can afford but there are better sites guys. Overall an average site good for football not so good for much else.
Alright for a flutter on football. No cash out on horse bets which Is not really food to b honest. Free games are worth a play 5s is decent but the slots are a no-go you could quite easily bang in 150 without getting on the board once I’ve found the cops and robbers one is by far the worst on the system and throughout days where there is no football or racing the slots are even worse is rigged the right word to use.Only gamble what you can afford but there are better sites guys. Overall an average site good for football not so good for much else.
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Jeff Marriott
27 December 2022
Comment from uk.trustpilot.com
Placed 4 team acca for end of season in September, checked yesterday and it has completely disappeared , went on chat for help and was told to send bet I.d. which I dont have , if bet comes in, which it might well do , I will put a complaint in.
Placed 4 team acca for end of season in September, checked yesterday and it has completely disappeared , went on chat for help and was told to send bet I.d. which I dont have , if bet comes in, which it might well do , I will put a complaint in.
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David
22 December 2022
Comment from uk.trustpilot.com
I enjoy using the Virgin betting site. Sometimes you win, sometimes you lose, but that's the name of the game. Really like the daily free game and the Virgin Fives. Occasionally get to play the Ladder which you can get free bets from. Used to bet with William Hill but switched to Virgin a couple of years ago and am very happy.David Crawford
I enjoy using the Virgin betting site. Sometimes you win, sometimes you lose, but that’s the name of the game. Really like the daily free game and the Virgin Fives. Occasionally get to play the Ladder which you can get free bets from. Used to bet with William Hill but switched to Virgin a couple of years ago and am very happy.David Crawford
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Kstar
22 December 2022
Comment from uk.trustpilot.com
Been stuck on 6X for the football slot bonus round for weeks now and no surprise there isnt ever a bonus!!! Disgusting!!
Been stuck on 6X for the football slot bonus round for weeks now and no surprise there isnt ever a bonus!!! Disgusting!!
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Emma B
20 December 2022
Comment from uk.trustpilot.com
Signed up for World Cup then started enjoying the promotions with the horses . Now they say I can't do that . Why have promotions and free games etc if they don't want you playing them ? . Weird .
Signed up for World Cup then started enjoying the promotions with the horses . Now they say I can’t do that . Why have promotions and free games etc if they don’t want you playing them ? . Weird .
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kevin danby
18 December 2022
Comment from uk.trustpilot.com
Take your money all day long and have some good promotions but as soon as you take advantage of the promotions a win they take them away, when I questioned why ? my account got closed with credit in it and to top it said I requested it. Gambling is about win and loose on both sides not just their advantage. Stick to bet 365 not many promotions but very fair.
Take your money all day long and have some good promotions but as soon as you take advantage of the promotions a win they take them away, when I questioned why ? my account got closed with credit in it and to top it said I requested it. Gambling is about win and loose on both sides not just their advantage. Stick to bet 365 not many promotions but very fair.
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Joe bloggs
15 December 2022
Comment from uk.trustpilot.com
Scammers.Deposited 1500, lost it. There was a bot in the viginbet table who would only play when you would play and would leave when you would leave.Deposited another 3000 to play again, then they reduced my bet size to 1 bet sizes to stop any chance of recouping losses.When i spoke to advisor he then threatened to Close my account and withhold the 3000 in my balance.Avoid this casino like the plagueThey owe me the 3k left in my account, already contacted the UK GAMBLING commission as well as IBAS.Username TagglesEDIT: My account has now been locked and I cannot access my account or funds
Scammers.Deposited 1500, lost it. There was a bot in the viginbet table who would only play when you would play and would leave when you would leave.Deposited another 3000 to play again, then they reduced my bet size to 1 bet sizes to stop any chance of recouping losses.When i spoke to advisor he then threatened to Close my account and withhold the 3000 in my balance.Avoid this casino like the plagueThey owe me the 3k left in my account, already contacted the UK GAMBLING commission as well as IBAS.Username TagglesEDIT: My account has now been locked and I cannot access my account or funds
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Kstar
09 December 2022
Comment from uk.trustpilot.com
Shocking when all you ever do is deposit on here! No returns no bonus no withdraw just deposit. Shows how shocking it is when its all take take!
Shocking when all you ever do is deposit on here! No returns no bonus no withdraw just deposit. Shows how shocking it is when its all take take!
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mjc
08 December 2022
Comment from uk.trustpilot.com
Omg this isn't normal this site. Take take take take 200 in and every spin dead don't waste your money and time with these parasites
Omg this isn’t normal this site. Take take take take 200 in and every spin dead don’t waste your money and time with these parasites
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Patrick Cooper
01 December 2022
Comment from uk.trustpilot.com
Excellent site but I'd strongly recommend you don't win anything to speak of as they impose ridiculously low stake limits without even having the good grace to inform you.
Excellent site but I’d strongly recommend you don’t win anything to speak of as they impose ridiculously low stake limits without even having the good grace to inform you.
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Jonathan Grey
28 November 2022
Comment from uk.trustpilot.com
DO NOT USE, THIEVES!!!They will use any excuse to keep your money when you have a nice win. Soon as you have a nice win they will ask you for every personal document possible, so as not to pay you and keep your money. If you bet with these thieves, they will 100% keep your money. Stolen 1500 of me
DO NOT USE, THIEVES!!!They will use any excuse to keep your money when you have a nice win. Soon as you have a nice win they will ask you for every personal document possible, so as not to pay you and keep your money. If you bet with these thieves, they will 100% keep your money. Stolen 1500 of me
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Nickyk
26 November 2022
Comment from uk.trustpilot.com
Amongst the sharks circling unsuspecting punters in the online gambling world I have found a truly excellent company with wonderful old-fashioned views to service that you rarely see anymore.From a comprehensive sports betting service to a slick casino and LiveCasino operation in my opinion this operation blows the other so-called players out of the water.The site is slick fast and user friendly. The free daily games are full of prizes that are actually worth something and the player relation team speaking monthly to some more regular players to review their account is a level of service not provided by the so-called top bookmakers.I take my hat off to yo virgin bet keep up the good work.
Amongst the sharks circling unsuspecting punters in the online gambling world I have found a truly excellent company with wonderful old-fashioned views to service that you rarely see anymore.From a comprehensive sports betting service to a slick casino and LiveCasino operation in my opinion this operation blows the other so-called players out of the water.The site is slick fast and user friendly. The free daily games are full of prizes that are actually worth something and the player relation team speaking monthly to some more regular players to review their account is a level of service not provided by the so-called top bookmakers.I take my hat off to yo virgin bet keep up the good work.
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JA
24 November 2022
Comment from uk.trustpilot.com
Ive played the games on their casino page on probably 8/9 different sites in the past with fairly decent success. However on Virgin Bet the payouts are pretty much nonexistent, Im not quite sure whats going on. Even the Jackpot King games never triggered the random events, bonuses are low paying, its odd, really suspect.Ive stuck with the betting side which is still extremely poor, hardly any markers and slow site. Sometimes can take minutes for your deposit to show. Overall its not good, dont play the casino, many many many other better sites.
Ive played the games on their casino page on probably 8/9 different sites in the past with fairly decent success. However on Virgin Bet the payouts are pretty much nonexistent, Im not quite sure whats going on. Even the Jackpot King games never triggered the random events, bonuses are low paying, its odd, really suspect.Ive stuck with the betting side which is still extremely poor, hardly any markers and slow site. Sometimes can take minutes for your deposit to show. Overall its not good, dont play the casino, many many many other better sites.
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Adam Mansell
24 November 2022
Comment from uk.trustpilot.com
Only bookmakers that don't allow you to combine picks for an accumulator and the bet builder is so bad it has many options conviently missing forcing you to pick things you don't want, I'll take my cash else where you clowns, its hard enough to win anything as it is without 'you can't combine this or that'Ffs you can't even pick shots on target with the bet builder, your aware footballers have to shoot to score??
Only bookmakers that don’t allow you to combine picks for an accumulator and the bet builder is so bad it has many options conviently missing forcing you to pick things you don’t want, I’ll take my cash else where you clowns, its hard enough to win anything as it is without ‘you can’t combine this or that’Ffs you can’t even pick shots on target with the bet builder, your aware footballers have to shoot to score??
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Kstar
23 November 2022
Comment from uk.trustpilot.com
Absolute disgusting. 1 a spin get a bonus and win 0!!! Change game spend spent over 30 and 0 bonus. Change game spent 40 got a bonus again not 1 single win!!! Absolute disgusting!! Every bonus 0 wins???? Im sorry but the biggest corrupt scammer going this site 3 bonus and not a single win on any of them!!! DISGUSTING CORRUP CONS!!! disgrace of a company!!! In total over 150 wagerd and 3 bonus with 0 wins on each! SCUMMY
Absolute disgusting. 1 a spin get a bonus and win 0!!! Change game spend spent over 30 and 0 bonus. Change game spent 40 got a bonus again not 1 single win!!! Absolute disgusting!! Every bonus 0 wins???? Im sorry but the biggest corrupt scammer going this site 3 bonus and not a single win on any of them!!! DISGUSTING CORRUP CONS!!! disgrace of a company!!! In total over 150 wagerd and 3 bonus with 0 wins on each! SCUMMY
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Patrick Davison
19 November 2022
Comment from uk.trustpilot.com
Not a bad company they have good offers like bet 2 10 accas get a 10 free bet pay out is quick you read some of the reviews you find them hard to believe but I dont bet on a big scale the only big downside for me is the prices they offer there way off other bookmakers for instance today 100 difference in a 10 5 fold in favour of William hill but this is the only downside to the sports side if your wagering on horses things like that you get the price everyone else gets
Not a bad company they have good offers like bet 2 10 accas get a 10 free bet pay out is quick you read some of the reviews you find them hard to believe but I dont bet on a big scale the only big downside for me is the prices they offer there way off other bookmakers for instance today 100 difference in a 10 5 fold in favour of William hill but this is the only downside to the sports side if your wagering on horses things like that you get the price everyone else gets
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adrian igr
18 November 2022
Comment from uk.trustpilot.com
Under no circumstances should you install their applications !! By installing the application, you consent to the access to your bank account, credit history, personal data, text messages, etc. !! they even collect information such as your health and fitness, and guess what for ??A lot of people do not consciously install such applications
Under no circumstances should you install their applications !! By installing the application, you consent to the access to your bank account, credit history, personal data, text messages, etc. !! they even collect information such as your health and fitness, and guess what for ??A lot of people do not consciously install such applications
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tony barratt
15 November 2022
Comment from uk.trustpilot.com
Very good promotions and good customer services, deffo worth a go if looking for a new betting site
Very good promotions and good customer services, deffo worth a go if looking for a new betting site
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Kstar
12 November 2022
Comment from uk.trustpilot.com
I have now closed my account for multiple deposits 0 wins on 1 of them. And 0 bonus im months!! Another corrupt site thinking its okay never to pay out!.
I have now closed my account for multiple deposits 0 wins on 1 of them. And 0 bonus im months!! Another corrupt site thinking its okay never to pay out!.
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Alexander
11 November 2022
Comment from uk.trustpilot.com
(RNG) Random Number GeneratorPlease explain to me, i had 2 Bonuses on Fishin Frenzy Megaways on a 0.40 per spin ok ?First bonus paid me 1.60.Second bonus paid me 0.60.Then i switched on a 3 reel slot game named 7s Deluxe i had probably like 50-70 spins no even a winning line.Before all of these, i played Thai Flower, Thai Flower Megaways, Fishin Frenzy, Eye Of Horus, Eye Of Horus Megaways, on each game mentioned i had arround 200-250 spins, no bonus on any of them !Now lets get back to (RNG) Random Number Generator, and please tell me, what sick person made this ?How can you make an alghoritm code that makes your slot to eat 80 and to give you a bonus that pay 1.60 ?What alghoritm code makes your slot to eat 70 to give you a bonus that pay 0.60 ?If you guys really consider that this Random Number Generator is entirely fair then, im sorry but you guys must have a mental problem, same as us the customers who keep playing on these so called casinos using the same old and pathetic excuse Is just for fun For fun you go out on a drink with a friend, or shopping, or rent a boat and go on the sea, spend 100 there or whatever, for fun.Not on Virgin Bet where the slots are eating money and paying back leftovers.Fun ends here, it wasnt funny is not funny and it will never be funny to play on casino no matter what BS everybody eat about this FUN thing on playing on casinos, is just a waste of time and money.
(RNG) Random Number GeneratorPlease explain to me, i had 2 Bonuses on Fishin Frenzy Megaways on a 0.40 per spin ok ?First bonus paid me 1.60.Second bonus paid me 0.60.Then i switched on a 3 reel slot game named 7s Deluxe i had probably like 50-70 spins no even a winning line.Before all of these, i played Thai Flower, Thai Flower Megaways, Fishin Frenzy, Eye Of Horus, Eye Of Horus Megaways, on each game mentioned i had arround 200-250 spins, no bonus on any of them !Now lets get back to (RNG) Random Number Generator, and please tell me, what sick person made this ?How can you make an alghoritm code that makes your slot to eat 80 and to give you a bonus that pay 1.60 ?What alghoritm code makes your slot to eat 70 to give you a bonus that pay 0.60 ?If you guys really consider that this Random Number Generator is entirely fair then, im sorry but you guys must have a mental problem, same as us the customers who keep playing on these so called casinos using the same old and pathetic excuse Is just for fun For fun you go out on a drink with a friend, or shopping, or rent a boat and go on the sea, spend 100 there or whatever, for fun.Not on Virgin Bet where the slots are eating money and paying back leftovers.Fun ends here, it wasnt funny is not funny and it will never be funny to play on casino no matter what BS everybody eat about this FUN thing on playing on casinos, is just a waste of time and money.
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DaveC
11 November 2022
Comment from uk.trustpilot.com
Wish I'd read Trustpilot first. Another customer whose account is effectively restricted by the "maxium stake exceeded" message (on a 10p, 8/1 accumulator with less than a tenner staked this week).The non-support bot just disconnects you all the time when it tries to put you though to a mythical agent. The number it gave had 37 minutes hold time then advice that "they're the wrong" team. The next team said that there's a problem in "their trading" team who they can't contact and who customers can't contact. i.e. I'll not be able to place any bets on the account and they have no idea why it was effectively suspended and no way of fixing it or escalating it.Absolutely useless.Let's see if after being told by the non-support team that they can't support me, does their trustpilot-response-bot tell me to contact support.......
Wish I’d read Trustpilot first. Another customer whose account is effectively restricted by the “maxium stake exceeded” message (on a 10p, 8/1 accumulator with less than a tenner staked this week).The non-support bot just disconnects you all the time when it tries to put you though to a mythical agent. The number it gave had 37 minutes hold time then advice that “they’re the wrong” team. The next team said that there’s a problem in “their trading” team who they can’t contact and who customers can’t contact. i.e. I’ll not be able to place any bets on the account and they have no idea why it was effectively suspended and no way of fixing it or escalating it.Absolutely useless.Let’s see if after being told by the non-support team that they can’t support me, does their trustpilot-response-bot tell me to contact support…….
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adrian igr
10 November 2022
Comment from uk.trustpilot.com
Under no circumstances should you install their applications !! By installing the application, you consent to the access to your bank account, credit history, personal data, text messages, etc. !! A lot of people do not consciously install such applications.
Under no circumstances should you install their applications !! By installing the application, you consent to the access to your bank account, credit history, personal data, text messages, etc. !! A lot of people do not consciously install such applications.
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Ben
10 November 2022
Comment from uk.trustpilot.com
Been using the betting for weeks thinking they are great but with no warning they have taken promotion and fives away because in there words a trading review of my account and nobody explaining to me why this has happened! Avoid this betting company at all cost
Been using the betting for weeks thinking they are great but with no warning they have taken promotion and fives away because in there words a trading review of my account and nobody explaining to me why this has happened! Avoid this betting company at all cost
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Eric Cassee
05 November 2022
Comment from uk.trustpilot.com
Been with Virgin Bet for a while, I like the fives thing they do and the betting is fine but the thing that annoys me is the very slow live score updates which takes ages. I use pc and also mobile and both are the same.
Been with Virgin Bet for a while, I like the fives thing they do and the betting is fine but the thing that annoys me is the very slow live score updates which takes ages. I use pc and also mobile and both are the same.
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Virus Denier
05 November 2022
Comment from uk.trustpilot.com
Horse racing cards uninformative, they dont even show weights, no extra places offered, very amateur website. Minimum 10.00 withdrawal, dont give this joker company your money.
Horse racing cards uninformative, they dont even show weights, no extra places offered, very amateur website. Minimum 10.00 withdrawal, dont give this joker company your money.
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DK
05 November 2022
Comment from uk.trustpilot.com
Virgin Bet are an excellent betting company. Never had any real problems. They have always paid out swiftly. Never had any issues with any promotions. They are a bit stingy with the free to play daily game,Search For the Phoenix never won on that, apart from 1 spin sometimes in game at end of month. But that isn't a trust issue so will still give 5 stars on here. Also Fives is a good free daily game which I ve won a bit on
Virgin Bet are an excellent betting company. Never had any real problems. They have always paid out swiftly. Never had any issues with any promotions. They are a bit stingy with the free to play daily game,Search For the Phoenix never won on that, apart from 1 spin sometimes in game at end of month. But that isn’t a trust issue so will still give 5 stars on here. Also Fives is a good free daily game which I ve won a bit on
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Paul
04 November 2022
Comment from uk.trustpilot.com
Shocked to have a couple of small bets win then have account rendered useless after less than a month!!! Not a great advert for the Virgin brand which Ive been a customer of for years. Also had ann account at LiveScore their other company stopped as well. Youre fine it seems as long as you never win anything.Extremely disappointing.
Shocked to have a couple of small bets win then have account rendered useless after less than a month!!! Not a great advert for the Virgin brand which Ive been a customer of for years. Also had ann account at LiveScore their other company stopped as well. Youre fine it seems as long as you never win anything.Extremely disappointing.
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Mark Kilshaw
02 November 2022
Comment from uk.trustpilot.com
Class site worth getting on it ?
Class site worth getting on it ?
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Ramz Alkabo
01 November 2022
Comment from uk.trustpilot.com
Very very rubbish website not well developed and have many broken games that buffers and waste time then kicks you out and I'm talking 3 months of stealing I'll be deleting my account of your dry virgin the western countries are falling so don't expect winning It's not well developed website boring games and free spins r flippin joke 10 free spins for 2 pound to win 7.50
Very very rubbish website not well developed and have many broken games that buffers and waste time then kicks you out and I’m talking 3 months of stealing I’ll be deleting my account of your dry virgin the western countries are falling so don’t expect winning It’s not well developed website boring games and free spins r flippin joke 10 free spins for 2 pound to win 7.50
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Kstar
27 October 2022
Comment from uk.trustpilot.com
Shocking site!!! Once again this site does not pay a single bonus on.any single game!!! Absolute jokers! AVOID!!! YOU WILL NEVER WIN!!!
Shocking site!!! Once again this site does not pay a single bonus on.any single game!!! Absolute jokers! AVOID!!! YOU WILL NEVER WIN!!!
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Steven Riley
23 October 2022
Comment from uk.trustpilot.com
I have not read any other threads here so believe that I am speaking as an individual.I have been credited with a 2 free bet to be used on a betbuilder which is obviously football. I tried to place the bet on 22nd Oct. No go, so I chatted online, passed security Q`s such as last ammount of deposit etc, to be told issue fixed. That failed again so I tried once more at 2pm on Sunday and that failed. This time I was asked for last withdrawal ammount. By this time I have lost the will to live for a 2 bet. Life is too short for this crap.
I have not read any other threads here so believe that I am speaking as an individual.I have been credited with a 2 free bet to be used on a betbuilder which is obviously football. I tried to place the bet on 22nd Oct. No go, so I chatted online, passed security Q`s such as last ammount of deposit etc, to be told issue fixed. That failed again so I tried once more at 2pm on Sunday and that failed. This time I was asked for last withdrawal ammount. By this time I have lost the will to live for a 2 bet. Life is too short for this crap.
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Simon 'Syd' Rawcliffe
21 October 2022
Comment from uk.trustpilot.com
Please listen to the advice given by other genuine customers and avoid Virgin like the plague. I am in dispute with them for a small amount but am not prepared to let it go on principle. They place dozens of obstacles in your way when you try to deal with the matter.I am going through Resolver. Virgin claim not to be able to locate my account, although I have submitted my details over and over again, apart from the date of my last deposit, which I don't have. I have never known anything like this with any other online bookmaker, so please, post your own experiences and/or look for other providers. This lot need to be exposed for what they are.....In response to Virgin's reply, I should like to point out that I did provide ALL the information that they requested on several occasions in order to pinpoint my account. More nonsense, sadly.
Please listen to the advice given by other genuine customers and avoid Virgin like the plague. I am in dispute with them for a small amount but am not prepared to let it go on principle. They place dozens of obstacles in your way when you try to deal with the matter.I am going through Resolver. Virgin claim not to be able to locate my account, although I have submitted my details over and over again, apart from the date of my last deposit, which I don’t have. I have never known anything like this with any other online bookmaker, so please, post your own experiences and/or look for other providers. This lot need to be exposed for what they are…..In response to Virgin’s reply, I should like to point out that I did provide ALL the information that they requested on several occasions in order to pinpoint my account. More nonsense, sadly.
Reply
Rn
16 October 2022
Comment from uk.trustpilot.com
Virgin bet is SERIOUSLY CORRUPT and HIGHLY RIGGED!! Every single game on the site is ABSOLUTELY disgraceful every single day month after month!! There are zero WINLINES at all on any game, there is zero value for money anywhere on the site and zero playability at all!! You have to wager hundreds of pounds just to trigger any feature on any game and they are ALL duds every single time where you will be lucky to win a couple of pound!! This is the most CORRUPT disgraceful site there is so stay clear!! VIRGIN BET IS A SCAM SITE!!
Virgin bet is SERIOUSLY CORRUPT and HIGHLY RIGGED!! Every single game on the site is ABSOLUTELY disgraceful every single day month after month!! There are zero WINLINES at all on any game, there is zero value for money anywhere on the site and zero playability at all!! You have to wager hundreds of pounds just to trigger any feature on any game and they are ALL duds every single time where you will be lucky to win a couple of pound!! This is the most CORRUPT disgraceful site there is so stay clear!! VIRGIN BET IS A SCAM SITE!!
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Shane Green
05 October 2022
Comment from uk.trustpilot.com
Avoid Your wont win here also take note the slots hardly feature Super 777What a joke spun through a hell of an amount of money no chance of 3 bonus landing let alone the reels some sticking like its stopping symbols from landing Rigged to lose Im afraid Dont waste your money here there Rob you blind close your account leave you swinging Hopefully there be investigating this site shortly Im not one to be mugged off
Avoid Your wont win here also take note the slots hardly feature Super 777What a joke spun through a hell of an amount of money no chance of 3 bonus landing let alone the reels some sticking like its stopping symbols from landing Rigged to lose Im afraid Dont waste your money here there Rob you blind close your account leave you swinging Hopefully there be investigating this site shortly Im not one to be mugged off
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TanaMontana
02 October 2022
Comment from uk.trustpilot.com
Parasites. A discusting betting company. I opened a new account and won my bet I withdrew. Then was given 2 bets which I placed and also won them both 185 in total. They close my account and voided the bets I can't log in. I hate this company with a passion, Poncy cheap company. At least could of honoured my bets and paid out.
Parasites. A discusting betting company. I opened a new account and won my bet I withdrew. Then was given 2 bets which I placed and also won them both 185 in total. They close my account and voided the bets I can’t log in. I hate this company with a passion, Poncy cheap company. At least could of honoured my bets and paid out.
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Lou B
02 October 2022
Comment from uk.trustpilot.com
I won money on their fives game today, in order to withdraw I had to update my card details as they were old ones on there, which is fair enough.What is not fair enough is having to deposit in order to add new card details. Nor is it fair that you quickly take my money for the deposit yet ive been waiting for over an hour for my withdrawal "as it can take up to 24 hours"You dont see a deposit taking up to 24 hours do you.
I won money on their fives game today, in order to withdraw I had to update my card details as they were old ones on there, which is fair enough.What is not fair enough is having to deposit in order to add new card details. Nor is it fair that you quickly take my money for the deposit yet ive been waiting for over an hour for my withdrawal “as it can take up to 24 hours”You dont see a deposit taking up to 24 hours do you.
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Chris s
02 October 2022
Comment from uk.trustpilot.com
Very poor player protection. 5 months ago a spoke to the player protection team. It was agreed a 300 limit on sports & a 10 limit on the casino was suitable for me. Lost over 400 on casino yesterday.Emailed complaints to ask why my 10 limit didnt work and was told there was nothing in place & they even had the nerve to say that the 10 casino limit wasnt even discussed with the player protection team which is just an absolute lie. So annoyed with myself but wish Virgin bet would admit there should have been a limit in place rather than making me out to be a lier!I remember 100% asking for a limit to be in place.
Very poor player protection. 5 months ago a spoke to the player protection team. It was agreed a 300 limit on sports & a 10 limit on the casino was suitable for me. Lost over 400 on casino yesterday.Emailed complaints to ask why my 10 limit didnt work and was told there was nothing in place & they even had the nerve to say that the 10 casino limit wasnt even discussed with the player protection team which is just an absolute lie. So annoyed with myself but wish Virgin bet would admit there should have been a limit in place rather than making me out to be a lier!I remember 100% asking for a limit to be in place.
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Joe Mack
29 September 2022
Comment from uk.trustpilot.com
Criminals! Their player protection team told me I could play and deposit at their site so I did then the next day the banned my account saying a manager had to approve it. Absolute theft. My account should of remained closed until this happened instead of taking a deposit and letting me lose it!!Edit: what is it with these sites that blatantly ignore you before you put a review here then they reply only here. Oh I know, they don't want other people to see how bad their support actually is!
Criminals! Their player protection team told me I could play and deposit at their site so I did then the next day the banned my account saying a manager had to approve it. Absolute theft. My account should of remained closed until this happened instead of taking a deposit and letting me lose it!!Edit: what is it with these sites that blatantly ignore you before you put a review here then they reply only here. Oh I know, they don’t want other people to see how bad their support actually is!
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Stuart Gardner
24 September 2022
Comment from uk.trustpilot.com
Don't use these scumbags, someone added a card to my online account and stole all my money, virgin won't accept that it's their security that's been hacked and refuse to give my money back, this happened over 12 different sites and only virgin refused refund, quick enough to take your money but when they're at fault no chance getting it back ...total crooks disgusting
Don’t use these scumbags, someone added a card to my online account and stole all my money, virgin won’t accept that it’s their security that’s been hacked and refuse to give my money back, this happened over 12 different sites and only virgin refused refund, quick enough to take your money but when they’re at fault no chance getting it back …total crooks disgusting
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Aminat
11 September 2022
Comment from uk.trustpilot.com
Worst casino site ever! Beware you have been warned. This site is a total scam. Opened account yesterday Nd made 6 deposits in total playing on the same game Nd not won a damn thing. Every single spin is dead. A game I play on all other casinos Nd sometimes Winn. But this one is an absolute joke. Didn't hit the bonus round till the 6th deposit Nd won 2.09 from it it's a p i s s take! You've been warned guys just ready all the other reviews it's the same. Don't be fooled by the odd good reviews cos let me tell you that's all u gonna get. The odd good ones. Wish I'd have listened
Worst casino site ever! Beware you have been warned. This site is a total scam. Opened account yesterday Nd made 6 deposits in total playing on the same game Nd not won a damn thing. Every single spin is dead. A game I play on all other casinos Nd sometimes Winn. But this one is an absolute joke. Didn’t hit the bonus round till the 6th deposit Nd won 2.09 from it it’s a p i s s take! You’ve been warned guys just ready all the other reviews it’s the same. Don’t be fooled by the odd good reviews cos let me tell you that’s all u gonna get. The odd good ones. Wish I’d have listened
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Sean
08 September 2022
Comment from uk.trustpilot.com
Please dont open an account or use this company. Ive had an account for past 8 months and after losing over 8000 today they decided that I am not eligible for BOG or any of their promotions. All of this after a member of their team has phoned me up over the past 3 months and dropped cash sums into my account for being a good losing customer. An absolute joke of a company, pleasextake my advice and do not entertain them.
Please dont open an account or use this company. Ive had an account for past 8 months and after losing over 8000 today they decided that I am not eligible for BOG or any of their promotions. All of this after a member of their team has phoned me up over the past 3 months and dropped cash sums into my account for being a good losing customer. An absolute joke of a company, pleasextake my advice and do not entertain them.
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KT
06 September 2022
Comment from uk.trustpilot.com
This is 100 percent the worse for casino games. Bonus is basically no existence, be prepare for games to be -60+ before actually get a little win. I've been -123 and had no sign of a bonus at all! Virgin bet staff can say that the games are fair but the odds are definitely not. I've tried most of the games, even the new one you would think will pay out a bit because its a new and they want you to play. Absolutely shocking
This is 100 percent the worse for casino games. Bonus is basically no existence, be prepare for games to be -60+ before actually get a little win. I’ve been -123 and had no sign of a bonus at all! Virgin bet staff can say that the games are fair but the odds are definitely not. I’ve tried most of the games, even the new one you would think will pay out a bit because its a new and they want you to play. Absolutely shocking
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Jose gomes
09 January 2023
Comment from uk.trustpilot.com
If you join Virgin Bet to make money, simply don't join. When you are a loser they treat you like a king, when you start making money they restrict your account and stop giving you any offers. If you want to make money don't join them because they will not allow it.
If you join Virgin Bet to make money, simply don’t join. When you are a loser they treat you like a king, when you start making money they restrict your account and stop giving you any offers. If you want to make money don’t join them because they will not allow it.