Virgin Bet Review

Very poor player protection. 5 months ago a spoke to the player protection team. It was agreed a 300 limit on sports & a 10 limit on the casino was suitable for me. Lost over 400 on casino yesterday.Emailed complaints to ask why my 10 limit didnt work and was told there was nothing in place & they even had the nerve to say that the 10 casino limit wasnt even discussed with the player protection team which is just an absolute lie. So annoyed with myself but wish Virgin bet would admit there should have been a limit in place rather than making me out to be a lier!I remember 100% asking for a limit to be in place.

Criminals! Their player protection team told me I could play and deposit at their site so I did then the next day the banned my account saying a manager had to approve it. Absolute theft. My account should of remained closed until this happened instead of taking a deposit and letting me lose it!!Edit: what is it with these sites that blatantly ignore you before you put a review here then they reply only here. Oh I know, they don't want other people to see how bad their support actually is!

Don't use these scumbags, someone added a card to my online account and stole all my money, virgin won't accept that it's their security that's been hacked and refuse to give my money back, this happened over 12 different sites and only virgin refused refund, quick enough to take your money but when they're at fault no chance getting it back ...total crooks disgusting

Worst casino site ever! Beware you have been warned. This site is a total scam. Opened account yesterday Nd made 6 deposits in total playing on the same game Nd not won a damn thing. Every single spin is dead. A game I play on all other casinos Nd sometimes Winn. But this one is an absolute joke. Didn't hit the bonus round till the 6th deposit Nd won 2.09 from it it's a p i s s take! You've been warned guys just ready all the other reviews it's the same. Don't be fooled by the odd good reviews cos let me tell you that's all u gonna get. The odd good ones. Wish I'd have listened

Please dont open an account or use this company. Ive had an account for past 8 months and after losing over 8000 today they decided that I am not eligible for BOG or any of their promotions. All of this after a member of their team has phoned me up over the past 3 months and dropped cash sums into my account for being a good losing customer. An absolute joke of a company, pleasextake my advice and do not entertain them.

This is 100 percent the worse for casino games. Bonus is basically no existence, be prepare for games to be -60+ before actually get a little win. I've been -123 and had no sign of a bonus at all! Virgin bet staff can say that the games are fair but the odds are definitely not. I've tried most of the games, even the new one you would think will pay out a bit because its a new and they want you to play. Absolutely shocking