Virgin Bet Review

I enjoyed playing the ladder comp but haven’t been emailed this week

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Virgin closed my account after they took money out my bank and I disputed it with the bank. Once the bank explained that they’d accidentally given me money then took it back I was fine. HOWEVER. the next day, afternoon, Virgin decided to close my account without even telling me. I’d been playing the weekly FIVES game, and knew at least 1 of my players had scored. I should get £20 per goal. Shock horror, because they closed my account I’ve now been told I won’t get my deserved winnings? Interesting that is seeing as I’d already entered and was playing at the beginning of the week. The customer service is shocking, never been spoken to like dirt by a company before, none of the advisors want to help. Just making life INCREDIBLY difficult for me, I just want me deserved winnings. If anyone knows of the correct agencies to contact to report I’d be greatful.

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I wouldnt give these any stars ,i txt a mate today who lives in another part of the country to get me £20ew on LIGHTED GLORY in 3.15 cagnes around the 16/1 mark,He txt back virginbet wont take a bet on it,so i told him to withdraw whats in account,the horse won at 8/1,He got me on with another firm…THESE NEED LICENCE REVOKING AND CLOSING DOWN BY THE GAMBLING COMMISSION, WHEN THEY FINALLY GROW A PAIR

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Great offers and withdrawal very fast.

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Great offers and fast payout. Bet builders could do with more options but still a great company

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Liking betting experience with you. Asking how it can improve is really down to me. I’m not doing very well at winning!! I’ve started low to see how good I am. Seems I need more experience or luck!!😆

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Good free bet offers. Nice range of football markets although it should be added to. Add foul markets etc.

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Interface is easy to use. Good offers. Cash out is quicker than some other betting sites.

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Didn’t give free bet. After waiting a week I had to re ask. In the time being I forgot I had a free bet that expired so lost out twice from their negligence

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More free spins and bonuses William hill give them every couple of days

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stay away from the slots absolutely horrendous . How it’s even legal is beyond me . You deposit money expecting to play a game and you won’t even win your stake back . Free spins pay 0.00 on most games Scam site stay away . Probably the worst of the lot

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I had played quite heavily for a few days and lost about 3k. Virgin bet decided to close my account. They did not inform me of this. I only discovered it when I couldn’t log in so contacted them to enquire.The timing of the closure was, at best, highly suspicious. It was the day before I could launch their Search for the Phoenix monthly game. From experience, due to the amount I had played on virgin bet that month, I would probably have been given well in excess of £100 on this. Not a vast amount I know, but something to compensate me a little for my losses.It is concerning that Virgin bet did not close my account when I was playing heavily but had money in my balance. Instead they waited until the balance was negligible then closed it. As I said, highly suspicious at best.*I did what the reply suggested and contacted virgin bet support, but predictably they didn’t bother to respond!

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I am in joying all whats got to offer having fun as well very fair site

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Good websiteEasy to useGood promotions

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You can watch race plus winning bets are paid quickly and the special bets are very good.

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Maybe not have many error. Messages half way through a game

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I like the ease of use and the baseboard. Unfortunately, the free Daily Game is very frustrating as you literally never win. I appreciate its free but even so.

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Con artists at their finest.Filled the personal details,registered, make a deposit…all in basically in 2 minutes.They didn’t ask for anything.Very next day, after 1 sport bet of £10, they restricted my sport betting stakes to…0!!!!So I thought fo morons, I’ll withdraw my balance.Then the fun begins.They asked for proof of identification!!!!!NOT BEFORE DEPOSIT NO!!! BETWEEN DEPOSIT AND WITHDRAWAL!!!!!ITS LIKE LET YOU ACCESS A CASINO FOR £500, LET YOU PLAY UNTIL YOU WIN, THEN ASK YOUR ID AND REFUSE THEM EVEN IF THEY RE PERFECTLY VALID. THEN KICK YOU OUT. THEN REFUSE TO GIVE BACK EVEN THE ACCESS TICKET YOU PAID!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!ARE YOU REALLY FU…. SERIOUSLY SERIOUS??????????????????????????After one week of sending the same GENUINE AND VALID DOCUMENTS THESE ASS ALL CLOSED MY ACCOUNT!!!!!!THEY JUST BASICALLY STOLE MY MONEY THESE TO HATS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!IM GOING TO TAKE GOOD CARE OF YOU MY DARLINGS TRUST ME……………………

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Multiple times tried to play monopoly big baller and on numerous occasions my cards won however the site decided it didn’t want to take my bets despite them being accepted which I have screen shots to prove. Literally robbing their customers. I’d like someone from VB to look into this please.

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45 quid 20p spins not one scatter digusting and why dont you have playtech games on this site now i know why i never used to top up this site much.

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Virgin Bet know that people use other people’s email addresses fraudulently to take advantage of welcome offers. Despite this, Virgin Bet do not bother to use email verification which will quickly solve this issue. When I requested that Virgin Bet remove my personal data, they refused to say when it would be done by and were quite rude.

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I don’t even know how it’s legal. I was permanently ban for no reason other than “it’s in our power to do so”. When I asked for an explanation over email they blocked my contact. Run by moronsEdit: Firstly, names not David, moron. Secondly, I did email but you blocked me, moron.

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It seems to takes ages for money once deposited to actually get into your account. It may be only a minute or more but thats a long time when it comes to betting. Also quite long winded in making deposits.Bets also take along time to be settled compared with other sites.On positive note they are very quick when it comes to making withdrawals

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It’s very easy to log in and the site is very easy to use, also, competitive markets and best odds are always a winner with a punter, Best betting website I’ve ever used. I have not a bad experience with VIRGIN ever.

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As you know i pass info regarding french racing,a friend of mine has an account with this outfit…7.30 deauville last night 25/1/24 GOLDINO BELLO was 8.5 on pmu it was 20/1 with every bookmaker in uk….he asked for £10 ew it kept saying bet unsuccessful so these wouldnt even take a bet…it lost but went off at 17/2 i told him withdraw wotever you have with this lot and i passed message on not to waste your time as these really wont take a bet,They only want casino and football mug punters

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sports section is okay need all players available for bet builder, have the whole squad available, withdrawals are really fast, as far as the casino goes i feel its terrible, i can go over 20 spins without a return and i just played up to about 500 spins without a single bonus, that’s not just unlucky its dreadful

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Love this casino! Love the free games, love the fives (only discovered a few weeks ago) Love the fast withdrawals (usually within the hour) Love the support you get through chat! By far my favourite casinoFavourite games at the moment is Fishin bigger gold and gold digger! Excellent games and brilliant service! I’ll be staying for sure ❤️

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Very disappointing service and support from Virgin Bet. I’m assuming their Chat function for Customer Service Support is outsourced as Advisor “Dan F” had no knowledge, direction or information to help resolve my query. The whole process was long, frustrating and riddled with technical issues and disconnections.Transactional Questions asked to get through security meant you had to check account first which meant you lost place in long queue and navigating away automatically disconnects chat.Very poor all round product, service and customer loyalty that means I will carefully consider closing my account and using a better competitor.

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Have been using virgin bet for a while. Easy to use and funds always returned quickly. The reason for giving 1 star is because they closed my account without any notice and could not give me a reason as to why. Also would not give me the opportunity to discuss with someone ‘knowledgeable’ about my account closure.I have not breached any terms, I use my own details, my own card and have a small deposit limit in place.

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Introduced bet £10 promo and earn free £5, staked £10 twice and even opted in the last stake without any free £5. Check you data base, don’t think there’s a need to keep or check date.

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Very easy to navigate, offers the best odds, staff are very help, couldn’t think of a better site at the moment

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Really good app, great customer service on the chat. Best promotions I’ve seen ever and the withdrawal is super easy an straightforward.

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Virgin bet are a brilliant brilliant company always friendly never have any issues recommend them highly

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Other betting companies use 2.5 goals or 2 plus goals to make it clear what you’re betting on. Virgin bet use the same odds but their 2 goals over means 3 goals.Odds are awful.Selection of markets awful. Huge con.Others have far better odds, offers and clarity.Avoid.Edit: review below shows what dactyl what they’re about. Why change when using a betbuilder? To confuse the customer.

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What a shi@e site. Ignore the 5 star reviews there 100 percent fake. This site. Is the biggest thief on the Internet. Also the boringist.I played 300 pound on 40p spin with no feature. On 1 game. Haha. I got 2 scatter 32 times. But the 3rd one is nonexistent. They are robbing you blind. And hoping you self exclude. That way they don’t have to give you a win atall. This is by far the worst out there. Join 365 or summat.This site. Will Rob you blind.

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As I was the same as others in casino and not once did I have a decent enough win to withdraw played on loads of sites but this is by far the worst must be run by dick Turpin pure robbers , don’t waste your money same as most of us have should definitely be checked by the gaming commission!!

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They blocked me once my bet won and I withdrew the money. Of course, they give excuses like we need to check your id. What were you doing before I put the deposit? Suddenly you wanted to check my ID once my bet won?

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Stay the heck away from this god dam awful disgusting site. Robbing c,,ts they are! Will take and take and take.I feel sick with how disgusting this site is and it still open to public! Worse site I’ve ever played on and I’ve played on loads.I hope you chuck on my own you robbing gets.PEOPLE GO ELSE WHERE BECUSE THE 5* REVIWES THEY HAVE BEEN GIVEN ARE FAKE AS HELL! THIS SITE IS POOP!!!!!!!!Before you come with random sh**e don’t bother. Greedy as heck. WILL BE DELETING MY ACCOUNT.Also it’s allowed me to deposit more than £300 within 3 days (chasing the win since its robbed me) without even asking if I was okay with that amount, that’s how you know the companies are just wanting to ROB YOU! Should be ashamed of yourself.

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Raised a complaint via resolve. Virgin bet replied saying they couldn’t find my account with the email provide, but quoted the email address of resolve, clearly showing they hadn’t bothered reading my complaint and don’t take the process seriously. The allowed me to bet with the for a year whilst been self excluded through gamstop, a service they advertise as using and supporting. Not only did they allow me to bet consistently high amounts, they called me and said because I am a very valuable customer I will be given monthly reviews by my person player relation team member to see what bonuses they can offer me each month. They gave me £200 cash some months to further encourage gambling. I have since made a freedom of information request to access all of my betting history but they have so far ignored my request (not complying with data protection regulations). I am still waiting for a response or even confirmation that they are looking into my complaint. Gamstop are aware of the situation and have asked to be kept informed as they are clearly worried virgin bet does not adhere to the exclusions. If I don’t hear back soon I will take the matter to the gambling commission and further legal action.

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Support is fast and helpful

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I don’t know how the heck you have 5 stars on some of your reviews. Days I’ve been playing the same game and absolutely poop! The reviews are 100% fake. Because all this site does it take and take nothing back! When you get the free spins guess what? ALL DEAD. STAY AWAY FROM THIS PLACE! I WILL BE DELETING MY ACCOUNT. DISGUSTING

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The most worst website ! I play 2k in 30 minutes without any win … A big scam I never seen this in any platform…

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Very easy to navigate through the site. Had a number of incentives and offers and options on Free Bets at weekends. Also, been prompt when settling my withdrawals.

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This casino site is a scam I have spent over 2 grand in 3 weeks on the slots Christmas bass, the original bass, The goonies and King Kong and all these slots have not give me a bonus round out of all that money! How can that be? It’s disgusting and very wrong, your meant to win something back not constantly have nothing back always empty spins the reason I carried on playing was to see if it would have changed and it has not! Just take take take! It should be investigated because something is not right here unless I have had my account blocked from getting any wins or bonus rounds utter scam of a site, don’t bother joining virgin bet

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Great app only fault is when I’m wanting to put a last minute bet on the deposit takes a couple of minutes to go into my account

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RAINBOWCHASER I’m a small stake punter I found virgen bet a good decent bookie in all respects my initial deposit was £30 after a while my balance was zero and was amazed to get my withdrawalable balance up to £140 just playing there free games in my experience from right back to the backstreet bookies this is hard to find such a fair bookie

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The app is ok however I cannot understand why fives has a 10p per player, minimum should be 50p

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Found it fun at the beginning!!!!! But was the Worse place where I ever gambled. So disappointed. Playing from a few months on it and losing only, they restricted my account after a phone call with customer service that I had to do, asking me about safety gambling, and of course when I’ve been asked about how I feel now losing a certain amount and just losing I mean…I’ve been honest saying that I feel a bit stolen by!!! And is the true! Saying this doesn’t mean that I’m losing control,/and I’m not complaining either . If I decide to spend that money gambling I’m absolutely assuming the fact that I can lose like I can win! I’m mentioning I Never made an bad feedback in the past anywhere, But after really bad conversation like I said the Lady/ Operator, decided Very fast to CLOSE my account for six months// because i dear to say I felt a bit stolen on Virgin Bet, a bit to much seeing the lost amount! That I Assumed. I’m gambling from long time and visiting other companies non of them give me this experience! So I’m not complaining about losing money, like I mentioned before.. I’m assuming my lost’s always! Is about the truly experience that they offer you, and I can say, unfortunately they know just take,, but almost nothing to give back 🤣🤣 Give Back something, Makes Part Of The Process Aswell .. That’s why is Entertainment No? Some winnings maybe we expect back too no🤔.. Sorry about 👎👎👎 I’m sure that any player was feeling disappointed about but ✋Pay Attention ✋ because here is where they really “playing you” I’m not happy leaving this feedback but I was never treated Soo BAD!!! And on my money too!! Horrible

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I started using Virgin Bet just before Christmas 2023. I put on a few bets here and there. And didn’t have any winners. I then got a Win on the Casino part where I pocketed £120. Great I thought – that was a wonderful Christmas Present. Then over the coming 10 days I proceeded to place 6 bets totalling £60. I lost all of them but 1. And the bet that did win was such small money it wouldn’t be anything to brag about. What surprised me on the 8th January they sent me an email saying I would be banned from any promotions. So I wouldn’t be offered any promotions that other customers would be offered. Why would this be? Becuase I won £120 off a Casino? In total I was probably up between £50-£60 in total (hardly a gambler that has taken much off them!). And yet they still banned my account because I had bet on mostly (but not exclusively) promotions. Very disappointing and this is why I give you 1 star as you have failed to look into this. I got in touch with Virgin Bet as soon as they said I was suspended from promotions and the response was there was nothing they could do or could they justify the reason. VirginBet are more than welcome to reach out to rectify this.

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This site is absolute garbage, never gives good features its 100% rigged. Avoid this and use another one. Scam,

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