VStarBet PLAYER REVIEWS(1063)

Customer mark
11 November 2021
Comment from uk.trustpilot.com
take way too long, up to 3 days, returning winnings back to your bank, apparently faster payments has passed them by, there is no excuse for it, unsurprisingly deposits are immediate.

Customer mark
11 November 2021
Comment from uk.trustpilot.com
knowledgeable and friendly customer services and unlike sporting index, if you have a winning day, your funds are returned to your bank within 24 hours, whereas sporting index take up to 3 days! More variety in markets as well.

customer
11 November 2021
Comment from uk.trustpilot.com
fantastic services

Julie Gunn
11 November 2021
Comment from uk.trustpilot.com
I can't say that I have had a bad experience with this casino. Was a little frustrating proving who I was however I realize it's their obligations. I do love playing at this casino and love their games.

Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Worse of the worseJoined this pile of turds the other week, no wins hardly, no In game features like someone had switched them off. Increase my monthly deposit limit to 175 from 100 but it then allowed me to deposit 175 not 75. When I went to see my gaming history they blocked me from seeing but saying I had to upload id, same old chestnut ay, not even had a cashout and they want id??? Leave well alone they wouldn't even let me see my gaming history it was that bad. Bet I get no reply. This site is getting reported to gambling commission as its gone against basic casino rules by letting me deposit more and just by their sneaky actions 21st century con artists

Billie
11 November 2021
Comment from uk.trustpilot.com
thisisgambling.com seem to be the only company that is effectivly helping customers get their stolen money back from betfred. while gambling commission is allowing betfred to get away with stealing users money, leaving customers vulnerable and without any protection.

Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven't even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash

Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Slot games kept crashing after certain amount of spins, really poor rtp rate on all the slot games played. Didn't received any bonus for joining. Admittedly there is a hell of alot worse casinos and I haven't really gave this casino a chance. Will update my review base on my next session with fanbet

Kieran
11 November 2021
Comment from uk.trustpilot.com
A great and honest experience on Fansbet with some good offers so not always loosing out, nice to get something back in return instead of other betting sites that just take and take or ban you for having a win every now and then :)

michael obrien
11 November 2021
Comment from uk.trustpilot.com
Sorted my commission out very quickly. Many thanks.

Stefan
11 November 2021
Comment from uk.trustpilot.com
It has been more than 10 days since my withdrawal and I still have not received anything.

Eren
11 November 2021
Comment from uk.trustpilot.com
Horrible horrible casino , the worst games I have ever seen , and Im sure they put you under their control , the games knows what they will pay or no , balance appears before spins finish, and pages refreshes it self all of a sudden , when I complain they closed my account ?dont waste your money and time in this casino , bad bad bad , very bad .

Ju
10 November 2021
Comment from uk.trustpilot.com
Has anyone received their withdrawal recently? Still waiting on mine and they keep fobbing me off.

DAVID WILSON
10 November 2021
Comment from uk.trustpilot.com
Worst site ever upon login in got it gave opt in offer for chance to win some free spins so i opt in then click play now it takes me to game called ghost of dead so i played it aim is to get 3 scatter symbols for bonus game it wipes me out 80 & im only spinning 20p a time still refused to bring bonus in now for any machine to take that amount at only 20p per spin is dreadful this game is either not working properly of they are fixed just to rob you just shocking stay clear

Karen Woodward
10 November 2021
Comment from uk.trustpilot.com
Absolutely appalling. Didn't get my sign up bonus as came out with pathetic excuse about me already having an old account. Funny but I thought you were only allowed one account? The games only payout the lowest possible ratio which makes the site appear rigged. Customer service useless as have a curt attitude and could not care less stance. KYC is crap as they don't want to know you at all, just your deposits. Would not recommend only to stay well clear. As they say a fool and his money are soo parted which certainly is the case here. The site is boring especially when it is so blatantly operated in their favour.How can this be randomness that transparent excuse they hide behind.

Taner and karolina
10 November 2021
Comment from uk.trustpilot.com
Give fake odds and don't let you cash out EVER. Rubbish experience.

Jarrod
10 November 2021
Comment from uk.trustpilot.com
No horse or dog racing and 2.50 charge for withdrawals. Not good.

Jennifer
10 November 2021
Comment from uk.trustpilot.com
Disgusting service I won 1000 free spins on wheel of wins and they havent gave me them. Said it will be referred to technical team 10 working days t/a still nothing back. No response to my emails and telephone lines dont work. Avoid this company. They are happy to take your money but when you win something cant get it. Not an enjoyableExperience at all. I am on day 5 now still no response

Perfectbet
10 November 2021
Comment from uk.trustpilot.com
This site is a scam its sister site is bet target and other I advise people to stay away 100 percent scam they were stupid enough to post all there sister sites to me I asked them before but someone on there live chat gave me them all I will post all of them they refused me details off my account and to delete my details they take 2.5 out of your deposit this site should be seen by the gambling commission but they wont do anything because they are also terrible plz stay away I will put all sister sites on a review so you can feel safe they also rob you off any free bets please delete this site and sister because you wont be paided

Kris Allen
10 November 2021
Comment from uk.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give 5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.

John Urch
10 November 2021
Comment from uk.trustpilot.com
Interesting company, give good loyalty and free bets, with innotive offers, and some copies of others.Settlements are quick, and withdrawal very quick. Only downside is the pricing being very much led by Betfair prices, only events covered by them are priced up, and the inevitable severe reduction in stakes allowed.

paul weastell
10 November 2021
Comment from uk.trustpilot.com
Do not go near them. Incompetent staff. Tried Live Chat, email and phoning them. All clueless and not interested that my winnings got lost in system. Only opened an account as I had a winning slip at a football match. Now deleted and only using Bet365.

john
10 November 2021
Comment from uk.trustpilot.com
Waste of time. There is no place in the Gambling industry for this company. Their website is atrocious cost me a treble bet it selects different things when you press on it its so sluggish and slow. Cost me a bet my putting a horse in the bet I didn't select when put bet on quick before race and couldn't check. Spoke to customer service waste of time haven't gambled with them since loads of people I am told closing their accounts at the moment with this company

Martin
10 November 2021
Comment from uk.trustpilot.com
They closed my new account with money in it to retain an account I asked them years ago to delete which had not been used for many years. They said they did this because I had two accounts. I also asked them to delete all the records of me when I closed the last account and they confirmed that they had. They obviously lied. It took a long time for me to get them to delete both accounts and return my money. It was a long painful process. Then they email me to tell they have closed my account because I am a problem gambler supporting this with what I should do and how to behave. This mess was due to their incompetence, their flawed web site and no contact phone number. I do not suppose they care about their reviews either.

J H
10 November 2021
Comment from uk.trustpilot.com
The website is good, the app is fairly terrible and could do with some work. There are a couple of things that bug me about Betdaq. 1. If you watch a live stream of your bet, the app crashes at the end of the stream. 2. in Sportsbook, on either the web or app, if you want to put an EW acca on some horses. Don't bother, you can't and if you can, I've not found out how. The exchange is good and fun but liquidity is limited. I do have to say that the odds are generally a little higher in the sportsbook than on other sites and this is great.

Daniel Burton
10 November 2021
Comment from uk.trustpilot.com
Well my dad attempted suicide after losing alot of money not just on mansion or other online betting sites I introduced him to it during lockdown when the bookies were closed. I feel guilty :( I must say the person I have dealt with at MansionBet was very helpful but my dad has told me they owe him some withdrawals and since iev tried to receive that money for him to help him pay his debts that he owes through gambling they have gone very quiet :( it's a very difficult time for me but my dad is OK I just think my dad should be entitled to money he's owed :( if anyone from MansionBet sees this my dad's account is Dfb1960

Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .

Rick Thewlis
10 November 2021
Comment from uk.trustpilot.com
Worryingly, these guys have no idea what they're doing.The 'security team' claim that "... in line with our standard security regulations, all withdrawals should be processed back to the source from which they originated" and as a result, won't payout a PayPal payment funded from my bank account, and instead want to send it back to a debit card linked to a different account !??

Miller
10 November 2021
Comment from uk.trustpilot.com
i strongly recommend getting in contact with thisisgambling.com if your money was STOLEN by betfred!! thisisgambling.com is the only company that is fighting for justice with in the gambling industry. while gambling commission who's job is to prevent crime and protect the vulnerable, is simply closing their eyes to this serious issue.

marlene brown
09 November 2021
Comment from uk.trustpilot.com
This review is for the customer service/technical team: inept, incompetent, dismissive, patronising, lazy and totally without any interest in a genuine concern raised by a paying customer.The casino itself, in my experience, isn't bad but it has been ruined by the frustrating lack of any ability to engage with customers by the laughably misnamed 'customer service department'. I've now closed my account in frustration and annoyance caused by their stonewalling attitude at my insistence that I'd not received winnings on a pay line in a slot. If you feel like spending a day banging your head against a brick wall, I can recommend contacting this bunch of numbskulls!

Asizola
09 November 2021
Comment from uk.trustpilot.com
Allows you to deposit and play but then hits with verification checks when you try to withdraw. One of the checks is to send a photo of your debit card with ALL the numbers showing!! No other online bookie asks for this, they all allow you to block out the middle numbers for security. There is absolutely no reason for Leovegas to require you send them your full debit card numbers and every bank will tell you not to do it.I see they are replying with copy & pasted responses quoting some GDPR rubbish. Ironic given they have no concerns taking your full debit card number...Please dont bother pasting a response to this. I've already initiated a chargeback via my bank for the deposit amount. Lucky for me I actually lost money on your site so very glad to have it back from your bank account via chargeback. I advise all other readers to do the same until this company start operating legally.

Christopher
09 November 2021
Comment from uk.trustpilot.com
So I made a account deposited via PayPal linked to my bank card opted in for the 200 free spins spent 30 they did not honour the free spins because I payed with PayPal . When it clearly states Bet victor will take PayPal balance before they take from my card . Im genuinely shocked at this company for ripping me off I spent 30 and they didnt honour the promotion for new customers

Marian Kowalski
09 November 2021
Comment from uk.trustpilot.com
Scam casino avoid!I lost there in last 6 months about 5k playing less than 50c stake, unreal low RTP. Place of these thieves is in jail...

Louis
09 November 2021
Comment from uk.trustpilot.com
A good website to use and very helpful staff when I asked a question. Quick response and very helpful

Mira
09 November 2021
Comment from uk.trustpilot.com
Scammers and thieves.Cheating thieves.People stay away from this bunch of shemless thieves.

Anne
09 November 2021
Comment from uk.trustpilot.com
Good games. Good company Fast payouts Excellent customer service All in all best casino company!!

Luke Roy
09 November 2021
Comment from uk.trustpilot.com
Very fun any great tool play and win! I've recommended it to my friends and family already they have went ahead and played the casino and loved it!

Channy Chan
09 November 2021
Comment from uk.trustpilot.com
Paid out in the beginning but now it's just take take take. Avoid, there are better sites out there. The game mysteriously jumps so bonuses are not won during play. And, if you do hit a bonus the payout is derisory.

Alan Osborne
08 November 2021
Comment from uk.trustpilot.com
Easy to find the bets I want and offers are unusual and interseting.

Richard Hinchey
08 November 2021
Comment from uk.trustpilot.com
Vegas and slots in general: Not as good as it used to be. Seems rigged!! Bonuses are now far less rewarding when hitting a feature. No big wins anymore, all small worthless pieces of nothing. Stealing through rigged spins etc is not entertainment!

RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
Started off well, with plenty of offers and good odds on some matches. But started to decline when I won an ew bet on odds of 20, with bets not accepted. Did not take them long to restict all my bets to small amounts. Their KYC is a bit off a faff too, the worst I have used. I didnt have problems withdrawing though, thank goodness

RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
So far so good, l like their hilarious offers where you get a free bet if something specific happens in specified games, eg the colour of the refs shirt, or a top player doesnt score. These actually come in somtimes

John B
08 November 2021
Comment from uk.trustpilot.com
Live chat is terrible. Just fob you off and don't help at all. They just want to get you off there as fast as possible. Their manners left a lot to be desired as wellIf you email instead all you'll get is just a copy and paste template which is absolutely no help at all

Paul Humphries
08 November 2021
Comment from uk.trustpilot.com
Not even worth the one star ,thought Id try it out after reading reviews everyone is right Im on a lot of other gambling sites ,and this is noooo good no chance of big wins after putting 1000 in ,on a pound a spin all the way through my biggest win when down to last 5 was 150 , I put it all back in and lost it all didnt even get on the feature board ,my advise is listen to us all playing here will bankrupt you .1150 ++ spins and no feature joke .

paula strong
08 November 2021
Comment from uk.trustpilot.com
please do not bet with this company.my husband has and they asked for every detail about you for verification.he gave a bank stement.driving license but still wanted pay slips and tax returns very.very personal and if you do not provide the documents they block the deposit and withdrawals even if you have money in your account which my husband did. asked for the money to be transferred but said wanted more identification this is well open for fraud to which my son does work for the police in that cetain dept to which i will be looking into.they make you feel like a child.please do not bet with them.0 stars if i could.just look at the reviews they have been getting lately and make your own mind up.should be closed down.

Phil
08 November 2021
Comment from uk.trustpilot.com
Excellent excellent good great good good good great great great

Paul Young
08 November 2021
Comment from uk.trustpilot.com
This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .

SD
08 November 2021
Comment from uk.trustpilot.com
Just to follow up from last week. I thought I was maybe a bit paranoid and just gave McBookie another go. Shouldve took my own advice. Blackjack. Deposited 250, 50 per hand.It lasted 5 hands. It dealt me 14 FIVE HANDS IN A ROW. Account deleted.

Mathew
08 November 2021
Comment from uk.trustpilot.com
Easy sign up and all ID verification was passed within hours, they offer a superb welcome bonus too where if you deposit just 5 using your bank card you get two 10 free sports bets and 10 free casino credit.Upon sign up I did need assistance via live chat, I was put through to an agent called Pavol within seconds, he helped me with my issue and was a pleasure to talk to.The website itself is very easy to use and they offer odds on most sports world wide.
Marcin Polar
11 November 2021
Comment from uk.trustpilot.com
Thieves and scammers.Rigged games.Rtp dosnt exist on any of the slot on this site.stay away from shameless thieves.They are biggest scamming thieves in the UK
Thieves and scammers.Rigged games.Rtp dosnt exist on any of the slot on this site.stay away from shameless thieves.They are biggest scamming thieves in the UK