William Hill Review

Been restricted for winning 60 pound lol.no wonder they got fined millions.keep of the vegas games they have changed their rtp to zero to pay the huge fine so you will not win on the vegas slots

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I would seriously give this shambolic bookmaker a 0* if I could.Passed from live chat agent to live chat agent whilst trying to recover money from an account which they’ve locked. Making me send selfies of myself holding up my ID and bank statements? And documents STILL haven’t been reviewed.Way to make a customer feel like a criminal. Scum.

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Like other reviews, if I could give a ZERO star I would. I stupidly assumed that a long standing bookmakers like WH would be better than 365 etc. How wrong I was. It was difficult to place a bet on the national (a simple video would suffice). Each way places on the Grand National were very mean. When I had an online query I may as well have asked my dog Rufus!!!!! NEVER AGAIN

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As I stated William hill stated money back as a free bet if Rory to win the Masters. He did. I sent pictures of what they actually stated.They did not it as I did not received them. Yet guys the same trick again if Judd Trump wins the world snookers money back as free bet they stated. A decption again. Disgrace Scum

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Wanted to start using my account again after a 1 year self exclusion on gamstop, talked with customer services MULTIPLE times and was told “someone will be in contact with you” but no one has called me at all, account was completely unusable due to restrictions. i must have been on live chat over 6 times but heard nothing at all just empty promises. Today i decided i was done being messed around and closed the account permanently, its a shame because i used to love playing slots on William hill. Looks like this is goodbye forever, i will be taking my business elsewhere on other more deserving slot sites!

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Was playing a game and won but then what I won disappeared I went onto chat they said they couldn’t see anything wrong like I was lying why would I make it up it happened.

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Just don’t do it people. No chance of winning anything worthwhile. £150 played one evening. £20 spins at £1 several times with absolutely no win. These sites are criminal and shouldn’t be allowed.

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Absolutely shocking. I won and made a withdrawal request but then had to provide more documents for a second time . During which all promotions were restricted. Then I requested another win not long ago and then I got my account restricted again because they said I’d played it more than usual. Obviously I did because I won ! It was from free spins so I wasn’t down at all . They said because of safer gambling they’d restricted my promotions to give me the best possible care ! . I was able to deposit still but not use the free games or receive any free spins How the heck does letting me deposit but not use free games help me if they’re worried about my playing time . And live chat are the worst. Rude ,useless and pointless!. Also on slingo Starburst the game would stop on the last box and saying next spin price was too much after letting me wager hundreds to get that far . They said it was because of limits that were set even though I hadn’t set any and provided screenshot to prove it . Then they said it was a nation wide restricted limit set by the provider of the game . This is absolutely false and I provided pics to prove that too . Then they got rid of slingo Starburst strangely! The worst site ever

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This company need investigating. There is no way on earth that the poker Isn’t rigged. And 10 daily drops with zero wins on the daily drop…… ain’t worth doing. Also the amount of spam to extract money, pi$$es me off. It’s non stop all day. £50 pound daily and you’ll get free this and free that. Like hell it is WH

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Will hill games are right rip off soon as you get the reels going slow you know your no going to get anything these promos saying you get between 50 and 100 free spins you would be lucky if you get a couple of £s out of it the spins are not random they work on a algorithm which is hills favourComplete con go on other sites will better pay outs

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I must admit William Hill is easy the best app to use they are the only app to always give you offers and free spins all time its set up well to use compared to betfred William Hill is 10 times better than ladbrokes and betfred also corol William Hill is 10 stars 🌟 easy the best out the lot

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A bet won yesterday but William Hill settled it as a loss, make sure you check your settled bets people don’t get scammed.

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Ridiculous poker again but now I notice you have more bots playing.Nobody would keep calling with those cards even the donkeys wouldn’t constantly bet call with the cards on show.But yet again these players always land their hand on river card after 2 really risky calls for high amount in comparison to the current pot.Bot Bot Bots…

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trash site don’t play here, they don’t care they don’t even respond here .

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Was at Aintree for grand national 2025 . Visited William hill on course shop . Two lovely ladies went above and beyond to help me get my bet on . Couldn’t help this old man enoughThanks to Louise and Disa Regards

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They stated if Rory wiin the Masters golf at Augsta we will pay back the losing bets as a free bets but they have not this is decptions and a criminal act. They are a disgrace and corrupt scammmers. Shame on them. Scum. They did this to stop customers placing bets on Rory. So people backed other players thinking if Rory wins they get money back albiet as a free bets. I sent a picture sbowing what they stated to trust pilot.Deceptions

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I have NEVER experienced such an appalling and incompetent attempt to rectify a simple problem –

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They put different dated games on today’s games so when you bet they hope you wouldn’t notice it wasn’t for today. I believed I was playing all today’s games since they were all together. This is so sneaky. William Hill is terrible but unfortunately at my location it’s my only option. Time to call the Nevada gaming board. Again! They are thieves!

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How are these criminals able to get away with this fraudulent behavior?? In any other industry they would be reprimanded.. Seriously the authorities should start doing something about these robbing parasites, if not then why dont we just join them and start robbing these clowns back if it’s okay for them to do it why wouldn’t it be okay for us, you know the old saying if ya can’t beat them join them right…

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Unbelievable! If you win a large amount of money and then a technical error message pops up on the screen your money is gone. Absolutely disgusting. How much are they worth, is it billions or something. And they just happy to leave you with nothing. Thieving #@##### go #### ya self’s!

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Got more chance of a 2 legged horse winning at Cheltenham than u have hitting a bonus on william hill and wtf is that v bucks all about spent 200 quid and it still hasn’t let me spin for my 30p absolute joke

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Without doubt the worst fruit machine site out there put 100s of pounds in the machines all do the same promise alot but hardly ever pay out ,very predictable, the 3rd symbol for the bonus is not coming in ,the pot aren’t opening for 100s of pounds zzzzz,avoid like the plague

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just played Kong 3 Even Bigger Bonus for 23 mins and couldn’t get a bonus round what chance do any of us have.

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I used WH online for betting and gaming. After a reasonable win one late night on the “slots,” my winnings were up around £250’ish. So tired I fell asleep and when I woke up, I saw that my balance was over £200 less than I had left it. WH reckoned I had made some losing “spins” of £50 a time!!Well there’s no way I’d stake that sort of money on “spins!” After tel. conversations with them, they denied my complaint that I hadn’t and wouldn’t stake that amount, and refused to listen to my complaint! I never deposited ££s with them or used them again! About a year or so later, I received an email from them saying that I had a balance of £30 in my account for use or for withdrawal. I was unable to log into my account with them as they had blocked it because, I assume, of my complaint and accusation that something was wrong with their system or “something else” re the loss of over £200 in £50 spins! I responded by telephone to their cust complaints service regarding the balance and that my account was locked even though they had contacted me using my original account registered email. They demanded that I go through the complete process of registration with them that I had to do years before with them to get back into my account! No help from them at all and a very unpleasant “tough shit” attitude was given by the agent! Well there was no chance of me finding all or most of the historic information they demanded so my £30 is still sitting in their coffers, seemingly never to be retrieved by me, the rightful owner! I’ve never and will never use WH again! They don’t even deserve the paltry 1 🌟 rating I had to give them nor the very low rating they have on this site. All in all, William Hill is in mine, and obviously many others opinion, an exceedingly 💩 company with 💩 customer service agents. “DEFINITELY THE WORST COMPANY IN THE GAMBLING INDUSTRY EVER!PS Their email to me re the £30 balance was November 2024. The original issue was much much earlier than that, but the final email to WH from me was at the end of December 2024PS

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Just keep having problems with their games not actually giving the bonus feature no matter how long or how much you put into it. I realize some people would just say Im moaning for no reason but if I play these games, I at least want to have a chance of getting the fair chance of bonus features or other features which to be honest. I have been quite happy enough in receiving smaller wins at regular pace but it’s just the playing the game to not get the full prize option, thus just wasting my money.. So that’s my gripe.

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Do not attend interview! Complete waste of time and money to attend, had to travel halfway across city for the interview even though the job location I applied for was 2 minutes down the road from me. Upon arrival I was greeted casually and not very professionally, very small uncomforting room with 3 employees AVOID if you have any form of anxiety, they started taking pictures of all my documents before even attempting to interview me, one lady introduced herself, I was suspicious as to why I was not being interviewed by anyone from the store I had applied for, I checked with the lady that the job application was for ‘xxx’ store. She looked at the others and says no that vacancy isn’t available. The job I would have received would have been a 25 minutes drive from me, absolutely unacceptable to list a job at a certain location yet once you attend the interview it’s for another. Completely lacking any sort of professionalism.Poor management from William Hill. Doubt they would have even told me this was the situation until after the interview unless l asked so early on. Avoid interview if you receive one, hold on for a better job. You don’t want to work with incompetent people!!

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Used to actually win back in the day, now week by week I put £20 on and try slots and everything and NEVER win a single penny, I’d try any other site that actually do not try to rob you blind, awful company

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Account gubbed within a couple of months have gone elsewhere a few quid still stuck in the account I cannot get out

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Zero stars, you are horribly ridiculous and keep ripping off poker.You are CARD CHEATS.alot of people already know that.If it was random as you claim it is do you really think you’re trust pilot reviews would be as bad as they are.It won’t take long for the people with IQ lower than 90 to catch on to it now as its got alot worse since 888 took over.Beach donkeys.

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Very sh1t site Very poor customer service Very Very Very big scam site If u wanna play and only lose this is the site U more that welcome to lose your money here Play 1 game lose over 2k give u 2 bonus of 12x the amount u play and that’s it If it gives 20x in a good day but don’t expect anything big Just faking lose and lose And guess what lose again and then again I think they should change it from william hill to lose down hill

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I called this morning and the person I spoke with took a good 30 seconds to get get on the phone. The person sounded like he was just getting out of bed. I asked if he was asleep. After asking the question 4 times. He finally said if was his allergies. With really no help because of his generic answers. I decided to call back. This time I get a women. She asked where are you calling from. Which I said Nevada. I said to her. Can I ask where you are ? She said I’m not allowed to say. I guess I got my answers. Hmmm. So as she is speaking 100 miles a minute. Obviously trying to rush me off the phone because of a timing issue. I had to slow my own speech down trying to understand her. I’m not sure what’s worse. Talking to the BOT or talking to a person who I can’t understand. William Hill has to do better. I totally get customer service is not getting any better. But it doesn’t have to get worse.

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So, I’ve not even played and they requested ID to log into my account, fair enough…. I sent them what they requested,.. a selfie with my username, a copy of my passport – again selfie and a document with my address on recent within 3 months, so I sent them this years council tax bill dated Feb 2025 so within 3 months… again with a selfie! All sufficient to prove my ID …. But no, they want bank statements ! Which I’m not willing to provide! They requested address within 3 months and my council tax bill is more then sufficient! Cocky tel agent replies… you can send us your bank statements when you’re ready!!! Pathetic! No way will I be hold to ransom for my bank statements! RIP William hill! I’ll go elsewhere! Terrible attitude 🤮

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I made a transaction of 70 pounds 1 week ago and the money has not arrived in my bank account. I checked my william hill account and the money is not there too, it disappeared. I have no message, no notification where is the money. Can you imagine if I have not checked my bank account statement….3 years I have been playing may be one or two bets per week and now they tried to steal the money….This is a very disgusting company and they are absolute criminals. The regulators are corrupt to keep them in the market, you cant complain for 70 pounds, you are just wasting time

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Terrible company to deal with. I wouldn’t waste your time or money, go elsewhere! I’d recommend virgin games as they have much better customer service. William hill is NON EXISTING!

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Communication from them as regards a simple request to reopen my account was just about the worst I have ever experienced from any organisation. Phone calls from them were scheduled on 3 seperate occasions, but not once did they call. Livechat was dreadful as well, their Bot was more helpful than real people.Abysmal customer service.

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Terrible company, I had over £80 in my account. logged in one day and only £1.25p showing which £1.20 i had jsut won from some free spins shown on the homepage. checked account, no bets outstanding nothing for days on settled but on the my transactions there was loads of -£2 and -£2.50 from earlier that morning – I had not even logged in earlier that day or for the 2 days before!They cannot tell me what these minus amounts are and claim no issues on account yet they have taken the complete balance in these transactions!Do not use william hill there are plenty of other options. I will be boycotting them online and shops.

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No stars ,the are just greed there machines are so predictable, 2out of 3 bonuses 200times ,1 away from filling bonus line takes £100 ,the worst ,frustrating predictable and boring ,i found myself wanting to loose my money cos I just wanted to get off their machines ,yeah they are that boring ,don’t be mugged go somewhere else

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The worst betting site i have ever used. I signed up 6 months ago. I deposit here and there but so far around 1k. What have I got back from that… £100! 100 out of 1k is disgusting. No bonuses ever come. I play around 4 different games on there and not one gives a bonus. Better online places to put your money. Don’t ever put it in here because you will just lose it all and fast. They take take take and never give anything back. I promise you i have spun and not got a profit from any spin just the once. That tells you all you need to know. At least the other sites give back once spent a fair bit but williamhill is nothing! Might aswell burn your money.

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offered me 5 ten pence spins to deposit £500 as a offer told them they are crazy closed my account and created an account at a credible casino.

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Placed a £10 bet builder in store, 4/5 legs came in and the last part of the bet was for Endrick to get a shot on target. This player didn’t start or feature at all in the game. Instead of paying out at a slightly reduced amount… I was just told it was all void and I got the £10 back, I know if any of the other legs didn’t come in it would of been a loss. Horrible horrible carry on

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If I could give no stars I would. Tried to withdraw winnings but debit card has changed due to damaged card. Won’t let me withdraw from new card until I have withdrawn a similar amount to my old card as I have paid into it!! What, don’t they know this is impossible?Spent hours on their live chat but absolutely useless, can’t even reply in coherent sentences. Promises to return by email never met. As last resort made official complaint, supplied all proof they required and still want 8 weeks to respond. Absolutely unacceptable behaviour!!

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Banned my Account without reason. I only used the account on two occasions. It let me put my money into it in the morning than my account was banned in the next few hours. And then when I tried to get my money back, they make it difficult like it wasn’t their fault it became that much hassle.

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By far the worst online bookmaker I have come across in 12 years of betting, customer service stinks. Manager was useless these guys don’t understand one man’s trash is another man’s treasure.

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This applies to online wlliham hill vegas crooks with regards to opening offer …i atakedmy 10 played the stated game no free spins …can nly talk to an auto bot whp rwplies as long you met all this criteria .spins will be credited i did and they never, een if there was some small print ..says it all anuway ..there was no hidden message 200 FREE SPINS WECLOME OFFEF JUST STAKE 10.cost me £40

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Machines in shops are BEYOND atrocious, you barely get as much as a sniff of a win now, it will just blow and blow and blow through hundreds and hundreds of pounds like it’s nothing, it won’t even pay crap wins, it will just smash you to smithereens each and every single time !!!DO NOT TOUCH FIXED ODDS BETTING TERMINALS THEY ARE AN OUT AND OUT SCAM !!!!

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Absolute scam of a company. Was playing deal or no deal slingo and encountered an error message, spoke to live chat who said it was working fine. Sent screenshot of the issue and of the more than sufficient balance in my account, to be told to refresh again. Did that, it didn’t work and was told it was working fine for them, unsurprisingly the end game button was the only button that actually worked, when pressed it showed I had the jackpot in the box. Complete scam of a company, id avoid them at all costs.

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They cheat people. We’re blocking my money for a few weeks, then blocked me to play bets. You are not welcomed if you win…avoid this horrible company!!!

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Put £10 on delta work to win the grand national the horse died in February (I bet in advance as it’s the only betting I do, to get the best odds) the horse died and they kept my £10 when i complained to them I had the most awful man on webchat trying to gaslight me saying I had a gambelling addiction and mental health problems if I was stressed about £10 bet. I do not have a gambelling addiction when I literally bet £20 a year on one race. I am in shock (all messages have been screenshot)

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Tried to withdraw money but it was wanting me to put some in a card that was cancelled a year ago so unable to withdraw anything. They are quick enough to take the money out of the current card without a second thought. Wanting me to provide proof of ownership of the cancelled card but that was over a year ago I no longer have the card useless messaging service unable to speak to a human being.

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The bonus drop is a joke. You might win a scratch card to then nothing anyway. And as for the poker games, holy shyte, it’s zinga poker. Rigged to fk. I’ve lost count of the times I’m in a game where hands appear that defy all logic. William Hill poker is rigged. The odds are beyond stacked against you.

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