William Hill Review

William hill and there regulator need a serious looking into and so does my head fir keep putting money on knowing I’m gonna lose absolutely scandalous crooks

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Customer service online is rude shut convo unexplained details what to do, deny yoti id

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Ridiculous again.Rename it william downhill. It was good when 888 didn’t own it.

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Be super careful with the sports betting machines. About 8 times in last year I have had a bet and a pop up comes up and says ‘unable to place bets’ so press it again and it says the same. Check the balance and its taken for 2 bets… even though they are a second or 2 apart the shop will refuse to cancel one. Oh and the ticket obviously doesn’t come out either. The tickets do not always come out but this has been an issue with their machines for a year or two now.The staff have hardly any customers to serve nowadays and pretty much never offer customer service and point you to the customer service line. Last time I called them because they settled the bet wrong (happens often) it cost me £15 to get them to correct a bet which was settled wrong – which they corrected.

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Do not join this site if you have a problem with them god help you thay will make it impossible to get your money out of your account stay away

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AVOID AT ALL COSTSLET YOU MAKE A DEPOSIT THEN ‘SELF EXCLUDE’ YOUR ACCOUNT. SPOKE TO ONLINE ‘HELP’ AND THEY ASKED FOR ID AND PROOF OF PAYMENT WHICH WAS PROVIDED AND STILL NOTHING. SCAM SCAM SCAM, DO NOT WASTE YOUR TIME OR MONEY.

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🚨 WARNING: William Hill SCAM – They CHEAT Players & REFUSE to Pay Winnings! 🚨I am exposing William Hill for fraudulent game manipulation and refusing to pay my winnings. On January 20, 2025, I played Slingshot Roulette and won £900, but instead of paying me:❌ They erased my winning bets from history!❌ They skipped my payouts and moved to the next spin!❌ They shut down the table IMMEDIATELY after I reported it!❌ Their support team has been stalling me for weeks with copy-paste lies!I provided solid video and screenshot proof, yet they keep saying they are “investigating” while ignoring my emails. This is clear evidence of fraud.If this happened to me, it can happen to YOU!💰 They will steal your money and never pay.💰 They will manipulate game results.💰 They will erase evidence of your wins.🔴 DO NOT TRUST WILLIAM HILL! 🚨 They are operating in clear violation of gambling laws, and I am escalating this to the Gambling Commission, IBAS, and legal authorities.👊 If you’ve been scammed by William Hill, SPEAK UP!📢 Share this post, comment below, and file complaints with regulators.🚨 Let’s expose these fraudsters before more people get robbed!

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Do not play william hill complete robbing bastar#s play coral or ladbrokes.com much better if your a slot player all I get fron william hill is ur 200 pound down this month etc had my account since 2008 and never won a thing taken my bank details off there now bcoz I know I can’t b bothered to put them bk on again play anywhere but william hill

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***edit***After waiting for an hour an agreement was reached. Therefore have changed 1 star to 3. Always screenshot your web chats.***Glitchy website caused me to lose my joining deposit. The agents won’t accept this. I’ve asked for copies of the chat. They won’t send it.From the start registering my account brought up an error message. The deposit brought up an error message. I was assured I was opted into the promo even though this happend and even after I told them I couldn’t see it. I staked my money and no bonus. The automated bot told me my account was restricted. I was told they could resolve it, unrestrict me and get my spins by one agent, sent to another agent to do undo the restrictions who then sent me to another agent to sort out the spins. Light at the end of the tunnel? No, after all of this they told me they couldn’t as I hadn’t opted in and wouldn’t believe me when I said that this addressed at the begining with the first agent. I’ve been sent to different team members who only fobbed me off. First time I’ve ever had this with a website. Avoid. Avoid. Avoid.

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I’ve had a William Hill account for a couple of months. I’ve placed a few small bets on various sports but I’ve not won anything. I received an email out of the blue saying they were restricting my account. I went to sign on to withdraw my money {£150} but discovered that my account is now suspended. I did a live chat and was told that William Hill have emailed to ask me for numerous selfies to verify my account – that is a complete lie – I checked my email including spam – they have not asked me for anything. The live chat operator went on to say the following :- Looks like our Security Team is reviewing 🔎 your account due to some restrictions. To complete the checks, we’ve previously sent an email asking for clear, readable, and uncropped photos of you holding these documents 📄 (something like a selfie 🤳):1) Your valid Government Photo ID2) Your Proof of Address issued within the last 3 months such as a bank/credit card statement showing your registered address and deposits made to your William Hill account.3) Your handwritten William Hill username and/or account number4) Proof of ownership for the payment methods(s) you’ve used to deposit funds. This can be a screenshot of the ‘My Account’ section of your e-wallet, showing your account number/e-wallet ID along with the transaction history showing the deposits to your William Hill account.I do not have an e-wallet. I’m not even sure what an e=wallet is. I used my bank card to deposit.After that, their operator cut me off without giving me any opportunity to respond. I went to reply to the email they had sent restricting my account but noticed the return email address was a no reply email address.If a customer can’t reply to a William Hill email and gets cut off when using their live chat, it is extremely poor customer serviceWilliam Hill are now holding my £150 to ransom until I take all these photos. I will do it as I’d like to get my money back but it is disgusting behaviour from a company I previously thought were reputable.They have since told me that they need all this ID to make sure that ‘the money goes back to the right person’. I deposited using my bank card and I’ve withdrawn using the same bank card. I’ve asked William Hill to tell me how the money could possibly go to the ‘wrong person’ but they have not replied.

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Awful recently been depositing but not withdrawn. Something don’t seem right it’s like the odds are not what they say if I get a bonus at 40p a spin I usually end up winning £8 decided to jump on a different site and won £80 when 10 deposits with william hill and nothing seems like they are getting greedy at our expense the systems need to be looked at make sure everyone’s playing fair and honestly

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Absolutely ridiculous today.Lots of safe play to final table then played out beaten by the impossible card 3 hand in a row.Random means nothing to william Hill /888 Co.

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Absolutely shocking experience. Return to player 0%. Can easily go £50 on slots at 10p spins with no bonus feature. A real thief of a company. I don’t expect to win as a gambler, but I also don’t expect to be blatantly fleeced. Please stay away from these clowns 🤡

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Closed my account for no reason, They say I need to upload photo id but they don’t make it possible to do this via the chat system.Crooks

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I will never spend another penny with these crooks I will not be chasing my 3 grand I’m down on there dead spins anymore they can keep it but I won’t be making it 4 grand 5 grand to win sod all

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Barred,apparently for informing fellow patrons of the underhanded practices of Naveed, Isaac ,Dennis of Willhill ,hackney road E2 8JL.The Late/Void bet scam. You place bet close to or just after bet time. They do not tell you it may be too late. If it loses (and you don’t check it’s validity time wise) they simply Void and pocket money.If it’s a winner, they tell you it was late,money back. So it’s win , win for them. When I started to warn others, Dennis instigated a confrontation to stop me informing others.Disgusting practices by Naveed, Isaac and his partner Dennis.🤮

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William Hill say that if you place a £10 bet to open an account they will give you a free £40 bet. It’s a con don’t fall for it. I’m still waiting for mine. Disgusting! Use another site.

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I think this it’s my third very bad review for William Hill casino and I have all the reason …That because I was till today one of they good clients “losers” But I am very happy because I close my account today HEEY!!! I have lost In the last 2 years more than 20.000£ and I can tell you that I only win in this time 2 or 3 time but nothing more of 500-1000£ and I can tell you that between this casino and all my rest casino that I play it’s a very big difference…I don’t like to close my account to anything but this time I can say that I do the best decision to close my account with them because I was feeling that all my money that I put here for “Gambling” was without fun and believe me that I am gambling just for fun but Willian Hill it’s not fun at all and also William the name it’s miss putting here … I just want to tell you guys stay very very away from this William …This name William ca fool you! Hope you understand my point …

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their casino is fixed and they removed a few casino games from their site because of this and paid a few amounts (which is 5-10 pounds) the players who played those games in the past. dont play on william hill. absolutely waste of time and money.

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Rude and dangerouse Indian customer service.After „security question” and „gambling conversation” with Indian customer service operator there was attempt to rob my bank account from some company in India .I raport it on Police , i contact with Ciztizen Advice , my Bank and they said can’t do nothing about it .My Bank (Lloyds) said that they have few of situation like that and most of them was also related with William Hill.

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I took some time out so they said they need to talk to me before reopening my account.I am deaf told them lots of times so can’t talk on the phone so will email still nothing.Live chat just keep saying we will call.you. no sence

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Just spent 40 minutes on live chat been passed from one agent to another, was going to spend some time spelling out what a terrible company this is but after looking at the last twenty or so reviews I don’t think I’ll waste my time agreeing with everyone else, they are a bunch of incompetent fools who seem to enjoy treating their customers like dirt. Take my advice stay a million miles away you won’t regret it.

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No bloody wonder you can not win on this site.Three gambling businesses owned by William Hill Group will pay a total of £19.2 million for social responsibility and anti-money laundering failures.They have set the games for you not to win so they can rack back the money they was fined.They will be fined again soon because they are up to no good i have reported them.

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I was actually given a £1 bet builder for free. Round of applause unbelievable etc

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Removed my account after I had placed a 150/1 free bet on football that looked like it was coming in. What a coincidence they reviewed my account and permanently closed it what a joke only happy when they are taking your money! Stay clear!

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Nothing but empty spins. While playing certain games that show the the bar or bonuses are gonna go they never do. No coins because the bar gonna go. Got 10 free spjns today and deposited £5 juzt to see. Didn’t get 1pence off 10 free spins and nothing off the £5. I play cleopatra and the scatter never comes out, the returns are crap. I won £103 on a 15 spin on foxy. Pay out is litterally 10ps, scatter never to be seen. Very very poor. Sure it was never. This bad. Thank god theirs actual sites that give u something back.

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All over tv best odds ap mcoy grinning while advert says BOG placed bets today in shop oh no not here i said its on tv BOG nope not here scammers!!

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Now you are taking the pxss 12 bloody times you went to give me the bonus and not one what the hell have you done to the games you greedy cows you have fixed all games and now need reporting i so bloody hate you this month alone you have took 500 pound off me and iv won around 50 how the hell is that right.

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SCAMING SCAMING SCAMING SCAMING BEWARE OF THIA COMPANY I HAVE JUST PUT ALL. 2 MONT NOT WIN EVEN 10 I HAVE PUT 700 POUNDS CAN JUST DONT DEPOSIT I HAVE NOW USING CORAL SND I PUT 10 POUNDS AND WONT AT LEAST NOW WILL JUST SCAMING PEOPLE THATBWE ATE HARDLY WORK YOU TODAY I COULD WON ON WILL HILL.IS JUST STOP AGAIN YOU ARE REALLY WORST THEN HACKERS ONE DAY THE WILL FIND OUT WHAT YOU HAVE BEEN DOING I HOPE YOU ALL WILL BE HOMELESS AND HOMELESS

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I am amazed the high street shops are even open not worth a sausage staff are pathetic not discretionary I avoid them at every opportunity staff can not communicate properly or just down right stupid odds are very poor there’s nothing good about them

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I used to be a regular customer at William Hill, but I will never go there again. On multiple occasions, they’ve refused to take my bets on greyhounds, even after I was on a losing streak. When my bets finally won, they conveniently rejected them. This isn’t a one-off situation; it happens every time. It’s clear they only want customers when they’re losing, and as soon as you win, they shut you down. This kind of unfair treatment has made me lose all trust in William Hill. Avoid if you value fair play.

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STAY CLEAR OFF THIS SITE.usento be a decent site for slots it’s now absolutely terrible no wins but 300 in together 1 bonus on 50p stake an won 25 quid

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I didn’t realise l still had money i an old account till 6 years later. They had closed the account. Customer service is a joke. 5 people l was passed on too, via the website chat.

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William Hill should be stopped from the patronising letters they send to people. When you’re winning they put a stop on your withdrawals and then send you a patronising email telling you that you have a gambling problem. They might have the highest payout of all the major bookies but they also have the worst service for withdrawing your winnings. Quite simply they put a stop on your withdrawals when you win and then send you extremely patronising letters telling you you have a problem. I wouldn’t touch William Hill with a barge pole as I don’t like the way they operate.

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Poorly staffed betting shops. Some staff can’t even communicate in basic English. There’s nothing good about any bookmaker, but it wasn’t very long ago when they tried to provide punters with a decent service, now you can’t even get a price at the counter because the trainee doesn’t even know what a horse race is.

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This has to be the worst casino site customer service is atrocious. You never get a win. I have been gambling thousands of pounds and getting noting. when you get a bonus in a games it’s awful..stay away

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All over telly giving it the big one for being the place of entertainment!!! Absolute lies !! 300/400 spins with no bonus and no wins is every day the same is not fun or entertaining. Company is a complete scam . There is a reason this company gets sold every year it’s on its knees and won’t be around much longer hence no payouts ! I don’t blame WH though the gambling commission have gave a green light for legalised theft ! It’s the gambling commission that’s the real problem.

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No stars, they are complete and utter robbers absolute scam, there casinos are all take take and take, they need to be shut down it’s a scam site.I have had an email of them which all but confirming that they have been brought out by scammers!Everyone please stay away from William hill.

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I was interrupted at a betting terminal today by a member of WH staff telling me that I was betting 30% more than usual and did I have a problem? This was apparently relayed to them via my ‘algee-rithams’. This was the second time I had been in the shop over the previous 3 weeks, so it was hardly the case, and furthermore I don’t have a Plus Card so they can’t actually have monitored my betting. I suggest they learn what algorithms are, how they work and perhaps even how to pronounce the word itself. It may make them and their company seem slightly less ridiculous.

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Verified my account at the beginning with no issues, recently won over £500 on the live Blackjack tables, suddenly my account was frozen and needed to be verified again before i could withdraw, im now over 3 weeks later & still havnt been able to get account unlocked and any documents i have sent is either rejected or no reply. Have actually gone and reported William Hill to the Gaming Commisson

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If you want to lose your money guaranteed, Willaham hill can help you professionally. I haven’t come across a winner yet . Completely rip off company. Biggest SCAMMERS!!!!

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I would give 0 stars if I could. I have had a William Hill account for YEARS, it never used to be so bad. Just lately though? Jesus christ…. this company is 1000% scamming people. Dirty thieving scumbag of a company. Robbing people of thousands and thousands of pounds so they can sit on their asses laughing at the people’s losses. William Hill need to be closed down and every single customer needs to be compensated. The staff are a disgrace and they are DISGUSTINGLY rude. Especially the dumb supervisor who I’ve had the misfortune of dealing with a few times. You’re a joke William Hill and I hope after all of these complaints you get shut down. Everyone needs to complain about William Hill to the gambling commission!! DO NOT USE WILLIAM HILL YOU HAVE BEEN WARNED MULTIPLE TIMES!!!

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I had a few pounds in a bonus game on one of the wheel games and they said bet rejected absolute cheating very disappointed in william hill

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Awful site every time I deposit fiver I loose haven’t won anything decent since March last year shows how greedy this site is. I only enjoy the chat on Saturday with free bingo but overall this sites shockingly bad I can’t win anything I’m stopping deposit just use bingo sorry w h but your a disappointment 😞. Slots are so bad even the new ones I tried on 10p stake. Hope some people win here but had enough now I’m not depositing again on here

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Bunch of sausages apps slow slots are all rigged you win nothing the staff on the chat are rude and don’t help the games on their just always take your money nothing is fair or random as they say terrible no free spins or promos but pure robbery

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What has gone wrong. I sincerely hope that the Will8am Hill C.E.O. reads these..Until last weekend my preferred betting partner. 4 days ago my account was frozen for no reason or any notifications. I fully understand checks need to be made but I am very small player and purely as a hobby. I.have been made to feel.like a criminal money laundererAlso It is impossible to speak to a human being and so far I have spent 4 HOURS of my valuable time with digital assistants trying to sort it. The latest was this evening when told I was in a queue and there was a 128 minute wait time.

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Y are so scam b you will pay rip od people you this is legal you I put 150 pound ybgave me bonuses 1 pound you should be shame of this dont play this scaming will hill is now scaming people don’t will hill i dont with them now but I play all week put hundreds and give me one pound on bonuses inajve recorded all game send people who deal with the you every thsi what they doing the games I had Could wob you said conection problems you don’t how to steal money fro. People and v don’t download the will hill os more double scamming every 20 pence I had play conection failed

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Since 2024 iv spend near to £1000 yet most won is £70 how are they no looked into why dont they think well if we give a little people will stay because its fun but no they have took the fun out of gaming so so sad sooner or later they will get whats coing to them..

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Without a doubt one of the worst online casinos. Avoid at all costs. They do have 24/7 support but, wow, they are beyond incompetent and appear severely unintelligent, not to mention rude and wish to absolve themselves of your query as soon as they can.

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Put a 24 hour block on my account without warningm recieved an email saying that I’d o go to chat I can withdraw my balance. Won’t let me withdraw it. Pleaded with them to pay my money and close my account to prevent gambling harm and they have told me to wait for my account to reopen.

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