William Hill PLAYER REVIEWS(3439)
AK
25 December 2024
Comment from uk.trustpilot.com
First they take your promotions away then they don't even have any good will to give any free Christmas spins or games but drain all they can out of you.
steven thorpe
25 December 2024
Comment from uk.trustpilot.com
I'm playing live now and losing to idiots as per usual.Ridiculous poker site.Yet again idiots get rewards.......Still live play.. Still fixed.ost 5er playing 2/4p bb..Random yeah. I have eyes open..This is the most ridiculously fixed app ever.. I can't even leave another review so have to edit this one from yesterday.Nothing ever changes it's riddled with fixture.I just lost with KK playing safe against idiots as per usual and the donkey against me hits a straight on the river.Yeah that is not random when for 4 years straight that's why I lose.It's impossible to believe how much I cannot stand the fact I know it's fixed and they continue 24/7 to get away with it.It's impossible with the cards I play with to lose this much, especially when playing tournaments being eliminated by a donkey player in the same manner day after day year after year.Shocking.
Callum Hogarth
25 December 2024
Comment from uk.trustpilot.com
How they get away with the blackjack is unbelievable absolutely unbelievably rigged. I really hope they get taken to the cleaners and lose there licence. The dealer will get 20 constantly no matter what card it’s daylight robbery I’m really shocked at how it’s even legal. Stay well away from William hill. 100% rigged.
Mark Cartwright
24 December 2024
Comment from uk.trustpilot.com
they got fined millions for not looking after their customers,now getting it back by not paying sod all on the slots etc.give them sweet fa and close your account is my advice.
jakebremner
22 December 2024
Comment from uk.trustpilot.com
Used to be my fav betting site but has went sadly downhill recently.Now my least favourite and I would no longer recommend.
Chris bull
22 December 2024
Comment from uk.trustpilot.com
worst bookmaker ever i had a problem with poker app still not solved after 14 months pushed from pillar to post by customer services finally closed account
Richard Creasey
22 December 2024
Comment from uk.trustpilot.com
Signed up, placed 2 bets (£1 e/w on horses), then they decided to close my account due to a 'trading decision'?Ok, whatever. So I requested they return my funds (you'd think this would be automatic!). They requested every piece of documentation under the sun! all of which I sent them and they accepted.2 weeks later, still no money.Chased them again, they need me to send them even more documents. Again, sent them and they accepted them.A few more days on, another email from them requesting the same documents again! This company are a scam! Isn't it funny how they don't need a single piece of documentation from punters to sign up and give them their money, but when you want to get YOUR money back they want every shred of paperwork you've ever had... and even then still won't pay.
eddie
22 December 2024
Comment from uk.trustpilot.com
Was promised free 5 pound football bet builder if a staked 5 pounds on Tyson boxing match last night, which I did. They never gave me free football bet,despite me messaging William hill agent for 45 minutes.Agent lied and told me he had issued to me.Bunch of conmen and liars Avoid this company like the plague.Conmen
Gary kincaid
21 December 2024
Comment from uk.trustpilot.com
Absolutely disgusting, spent 1000s on slots not much RTP £10 here 5a there ,should be reported back to the gambling commission, no wander thay got fine before of 80 million and thay doing the same again.
steven leeson
21 December 2024
Comment from uk.trustpilot.com
William hill are straight scammers. When your on spins n ya begin to win it throws you off games pretending g that the Internet connection has been lost altho there's nothing wrong with it for one. For two you'll be up n winning n then the game will glitch n skip n all of a sudden it starts to just rob you until there's nothing left n then to put the icing on the cake then they take your promos off so you can't even win anything bk. And then they lie like they've said to me it's as it's down to safer gambling. What a load of crap as I only spent 60. It was because I stated to win as when I spend 100s they don't take nothing away. So I spend less and they've removed my promos. Avoid William hill as they scammers
LJay
21 December 2024
Comment from uk.trustpilot.com
Put it this way, my lifetime net deposit on this site is -£17,000. Want to know how many withdrawals I’ve had in that time. That would be absolutely zero, NONE. In the last month alone, I’ve put nearly £800 on this site with maybe 2 bonuses in total paying pennies. I’m seriously considering going to the financial ombudsman about this site because there’s just noway this can be right. If i was you I’d stay well away. I’ve never known a site like it and i play on quite a few.
Greig Clee
20 December 2024
Comment from uk.trustpilot.com
If I could give less than one star I most certainly would!! Every thing about this gambling app is disgusting. The casino games ARE 100% fixed !! Especially the roulette,From the game cutting off mid spin and coming back on the screen when the ball has stopped to the ball actually going back in the opposite direction of the spin. William hill would be the very last app I would recomend anyone to use! You'd be aswell setting fire to your cash or just throwing it away!
AK
20 December 2024
Comment from uk.trustpilot.com
Played the promotion game stat attack, got the amount of goals in both halves correct and they marked it down incorrect, make sure you check your results for errors, they mug you off. Asked a supervisor how to make a formal complaint twice it was refused both times, "if you won we will add it to your balance, don't worry" was all I got. Rubbish company.
Robertas Povilavicius
20 December 2024
Comment from uk.trustpilot.com
The worst online gambling platform ever !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!If you loose your money nobody care, how long are you playing, and what sort of games you playing. But just you win couple hundreds, this is it. They will straight away start love your brain front the front and from behind... If you not let someone win money close your platform. Who want to not have chance to win. William Hill is the one who will block your account straight away just you win something. It absolutely, totally useless peace of shit. 🤦🤦🤦
Laura
20 December 2024
Comment from uk.trustpilot.com
Don't know whats happened lately but I can't win a thing or even get a build on slots, even the double chance bonus feature seems to not work, don't get bonus teases nothing just empty spins, such a shame because this used to be one of my favourite sites and thr payout is fast. Oh well off to somewhere where I least get a bit of a thrill.I do know people who win on here, sadly I'm just not one of them. Good luck all
Mrs m cornfirth
19 December 2024
Comment from uk.trustpilot.com
If I could give less than one star I would. My account dosent work and umpteen times been intouch with live help who say their viewing my account, so why was I not informed. I’ve emailed and heard totally nothing it’s rude bad mannered and totally unacceptable for a large company like this telling you nothing.I’m disgusted M cornforth
steven thorpe
19 December 2024
Comment from uk.trustpilot.com
Yet again. Same old same old.Different day but same old nonsense.Stop fixing it..You're day will come as everyone's does to pay the ferryman and the ferryman will either turn you away or charge you more than you have on you.Like you're poker simulator does so you might be able to login and cheat again before inflation comes into effect and you have to live in a skip
Karl
18 December 2024
Comment from uk.trustpilot.com
Absolute scam, played William hill for 2 to 3 years, and haven't won a single dime, I know it's based on luck but not William hill eats your money faster than u can blink, I play on 2 other sites and let me say, you actually get wins, avoid these
Alan H
18 December 2024
Comment from uk.trustpilot.com
Playing on the slots, losing money as usual, then you start to win a little, then low and behold the connection is lost. Complete swindle
Chris
17 December 2024
Comment from uk.trustpilot.com
Right this is a true statement. William hill are nothing more than a gambling cartel, do not deposit here do not play here be warned.if you get scammed go into a William hill shop and demand your cash from them.dont leave until they pay you the online site is a scam.and be warned.
Stanley Mee
17 December 2024
Comment from uk.trustpilot.com
Absolutely fabulous !!Played the free bonus drop last week and won a fantastic amount in cash.Unfortunately I have now been excluded from playing Bonus Drop ??Why ?? Are we not expected to win and if so you get excluded
Steam
17 December 2024
Comment from uk.trustpilot.com
Went really downhill in the past years, basically never won anything on slots. The RTP is so ridiculously low it makes you actually laugh when playing. Never again William...
Liam Costello
17 December 2024
Comment from uk.trustpilot.com
Do not use this betting site. Very poor customer service
Guin Carter
16 December 2024
Comment from uk.trustpilot.com
literally the worst company i've ever dealt with. avoid, far better alternatives. the security checks are A JOKE i have sent them what they requested and they keep coming back asking for the same thing. literally will steal your money!
Jordan
16 December 2024
Comment from uk.trustpilot.com
STOLE £100 OF MY OWN MONEY.I was allowed to make an account without issue, fully verified, then deposited £100.Upon the £100 deposit, my account was deactivated due to a self exclusion almost 10 years ago. With the £100 trapped in the account.I raised concerns to the Live Chat team and was informed to provide them with 5 amounts of verification including a photo of me next to my username.Even though they have a payment method that i used to withdraw the money too.Absolute shambolic, never have i ever had this miscariage of justice on a gambling site.I will not be reduced to supplying them with this information when its just blatant theft allowing me to deposit the £100 which is now trapped. Furious is an understatement. Will be reporting to the UK gambling commision.
Gavin Brown
15 December 2024
Comment from uk.trustpilot.com
My bet comes up and William Hill void it at the END of the game because something called OPTA wasn't covering the game even though they offered the bet !!! , total pirates
Edward Naylor
15 December 2024
Comment from uk.trustpilot.com
for at least half a year this bookmaker has been robbing customers with small wins or dead spins on slots they are not fit for purpose and if you win anything from the bonus promos they offer or spend big they will take it off you under the guidance of safe gambling even though you can still deposit scum bags.
Will
12 December 2024
Comment from uk.trustpilot.com
William Hill advertised a promotional bet, which lured me in - 16/1 on a Man City vs Juve game (with a few perms). I put a bet on it. The price was then later adjusted from 16/1 to 17/4 (because of a mistake on their end). I tried to cancel the bets (which was a massive pain dealing with chat bots). After spending 2 hours online with their "customer service" - muliple times - they didn't honour the price (fine, legally they cover themselves in the T&Cs) - However, ethically they do not - after reiterating I wanted all of my bets cancelled - they didn't cancel them.
Dana Wilde
12 December 2024
Comment from uk.trustpilot.com
Been trying for three hours to put a £1 free account bet they said I could have but gave up in the end. Think I'll close my online account as this isn't the first time this has happened
Dave Stibbons
12 December 2024
Comment from uk.trustpilot.com
no customer service. locked me out of my account because of sign in problems which were not my fault. they claim they sent me emails which is so untrue.they want me to send photos of me holding passport.a bill. and a photo of transaction in my account.cant even get on the site to view this.so how can I send them a photo.cant get my money out they are all incompetent and crooks
Ahmet aziz Karakuzu
11 December 2024
Comment from uk.trustpilot.com
Terrible service! When it comes to withdrawal they ask you lots of documents! And there is no one to contact. The ones there are horrible. ABSOLUTELY TERRIBLE! Won’t ever use it, there are hundreds of others, why would i waste my time with these
darren barrett
10 December 2024
Comment from uk.trustpilot.com
So apparently I'm barred from William hill shops for standing up to abusive,and dishonest shop staff. 🤔 I shall merely get my step count up by going to Corals,Betfred,Jennings,Paddy Power,Ladbrokes....you get the picture.If Willhill continues with its policy of employing racist,homophonic bigots like Isacc and Dennis,empowered by weak management, Naveed, the shop in question will likely close as its customer base is depleted.Up your game Willhill.Shame on you.
Rose
10 December 2024
Comment from uk.trustpilot.com
Absolutely disgusted! I joined just now as it said £20 free on luck on Irish when joining. When I paid money in and didn't win anything at all ( which is fine as you're not guaranteed), I didn't get my free £20. When I queried this with a chat clerk vanezza she told me I shoulda put a promo code in. At no point even in the small print that I have here does it mention you must enter a code. When I said I was sad and to close my account I didn't even get an apology just closed my account and the chat ended. Disgusting, so basically took my money with false advertising and the staff can't even be bothered to apologise or correct their error. So disappointed
moumous belmour
10 December 2024
Comment from uk.trustpilot.com
I have been customer with William hill and for sure there is no winning at all they credited on my account without my consent I have contacted the customer but nothing happened Very bad casino games don't waste your money
Debbie Pendry
09 December 2024
Comment from uk.trustpilot.com
William Hill..what went wrong!! I've been an online customer for many years and you've got so bad and greedy!! I get absolutely nothing back now on bingo whereas I used to have at least some little wins but it's the same names winning over and over again regardless of the time of day! And your bonus drop is shocking now..gives out nothing! Time to switch to another site..I can't justify the way you've changed for the worse!
Daniel Kirby
09 December 2024
Comment from uk.trustpilot.com
I put £10 into my account two years ago. I wanted to access my account but it's been locked for some reason. I spent over an hour in the chat until I was told that I need to provide:A photograph of myself holding my passportA photograph of myself holding a piece of paper with my username handwritten on itA photograph of myself holding a utility bill showing my addressA photograph of myself holding a document which shows the card details and date of payment for my original deposit -I can't imagine that they will be able to read the relevant documents at the distance required for a selfie, so that probably means sending the documents separately, meaning eight files are required just to get my £10 back.My utility bills are sent to me digitally making this request very difficult. I will have to find a printer. Also, my £10 deposit was made with a now-expired card, which will probably be flagged.Unbelievable.I'm taking this to the financial ombudsman. It's only £10 but if William Hill are doing this to many customers then I think this amounts to fraud. My deposit was made fairly and yet I'm having to spend several hours to work to get that money back? Avoid William Hill!
David Merry
09 December 2024
Comment from uk.trustpilot.com
I'm starting to wonder if william hill actually ever pay out had my account since 2008 20p spins maximum and I'm 3 grand down never had a pay out never won a thing and I don't think I ever will win here
Mrs Lisa Yould
08 December 2024
Comment from uk.trustpilot.com
Well where do you start with this one, My slot experience is poor to say the least, tried most slot games (around 20) and there all the same, doesn’t matter what you put in there’s no intensive to stay, it’s basically see what I can get from you and am not giving you anything back, and don't get the daily games same old same old even though you’ve played for a year not worth it at all, I’ve now closed my account due to the poor experience so I wouldn’t bother with this one
Amy
08 December 2024
Comment from uk.trustpilot.com
£1700 on big bass splash and still carnt get a bonus round just don’t sit right with me no matter how unlucky they tell you you are
alsaidfad
07 December 2024
Comment from uk.trustpilot.com
That’s William hill Sheffield crystal peaks so nasty £5000 on booking lost in 4 days , scammer and thief .
K.Choudhury
07 December 2024
Comment from uk.trustpilot.com
How more can these DISGUSTING people get? They've stopped all free promotions on my account. It's now time to inform the gambling commission and IBAS of these corrupted SCUM.
ross jackson
06 December 2024
Comment from uk.trustpilot.com
Please avoid this betting company. Slots are set to the worst RTP levels on the market. Each slot has various versions - they pick the lowest %rtp which means the same slots on other sites pay much more.UKGC should enforce RTP to be displayed on game load ups - but until they do - gangsters like WH will continue to bleed its slot playing customers dry.
steven thorpe
05 December 2024
Comment from uk.trustpilot.com
I'm sick of writing negative reviews for a negative aop/poker game but if I'm getting mugged off by idiot players constantly then how many other honest players are too??.Just myself leaving the negs with not contribute to the overall rating of this obviously once British company (William Hill) now owned by 888 holdings being disgustingly rigged to the American policy of maximum profits from everyone, regardless if they are loyal long time customers or newbies it's basically a free for all like the 1849 gold rush in california but it's meant to be a random card generated poker and casino app.I think 888 totally disregarded this policy and just milked every customer for 80% rtp instead of the average 90 plus and all the bots they have going claims another 40% of that.And that's just for the people who always deposit.It's worse when you play the free tournaments etc.You just cannot compete no matter how professional you are against a rigged machine.Simple common sense that isn't common for so many reasons.
Robbie Lee
05 December 2024
Comment from uk.trustpilot.com
Returns on this site are absolutely abysmal! The blackjack is completely simulated and rigged! Do not throw money at this site and fall into a loss cost fallacy like I did. Websites like this should be illegal. Absolute thiefs! Never again!
Louise
04 December 2024
Comment from uk.trustpilot.com
Placed a bet builder on William hill, a cash out during the first half but all through the second half no cash out even though I was waiting on 1 corner on the football…. How is that even possible not to have a decent cash out on a bet with 15 minutes to go and needing one corner. The reason I use William hill is for the cash out. One of the rules why cash out may be suspended is something may be happening eg a goal/ corner / pen. The ball was in the middle of the pitch and it was saying cash out suspensed. Ridiculous and cheating! The bet was 1000/1 and I was waiting for one corner from any team with 15 minutes to go, cash out was suspended all second half with only 1 card and one corner needed.
Hakan Şükür
04 December 2024
Comment from uk.trustpilot.com
I am writing this review to try to warn people, i recently witnessed a lad in a William Hill, and as i was in the shop, he got destroyed for well over £600, so i told him of my own recent experiences with bookies FOBTS, and that the last time i used one, I myself got the money back on online roulette (i'm not suggesting or advocating online or any form of gambling, but would 1 million percent advise it over bookies roulette/slots), and i suggest he got on it, and BOOM, he took well over £980 off £100 !!!!My point is, and i have done this myself as mentioned, YOU CANNOT WIN ON BOOKIES FOBT ROULETTE ANYMORE !!!! If you get cockey, arrogant, or stubborn with these fixed odds betting terminals (they are FAR FAR FAR FAR worse at £2 than £100 a spin), then i can tell you YOU ARE GOING TO GET FINANCIALLY CRIPPLED BEYOND REPAIR THAT YOU MIGHT NOT EVER RECOVER FROM!!!Just happy i helped someone out, and i am genuinely hoping this review will help even just one more person who got destroyed by these machines like i did !!!!AVOID LIKE THE PLAGUE !!!! 🙏👍
steven thorpe
03 December 2024
Comment from uk.trustpilot.com
Haven't left a review for a while because got sick of it but the poker remains the same totally rigged and simulated.If you're new to poker then avoid it.Over a week in a row of watching the obviously fixed outcome as I'm eliminated by a cheeky donkey player always wins with the lower cards or as usual they hit their A they got so exited about on the river card.
barry
02 December 2024
Comment from uk.trustpilot.com
playing a card game,won £8,did not go into my balance,i wanted to find out why.1hr twenty minutes on the chat site ,then i am told to restart my question,dont need to waste my time .now you know HOW THEY MAKE THERE MONEY,from the poor peoples
Cmdr Dj Burp
01 December 2024
Comment from uk.trustpilot.com
Absolute dung pile of slots you never ever actually win on. It's a cash grab, it's all in the bookies favour. Don't waste your money
Julia M
25 December 2024
Comment from uk.trustpilot.com
Life time deposit 90k I have never won anything above 2k...why is this site still operating. What is the government doing to this ppl? Is there anyway their books can be checked how much ppl lost and how much they have won? Surely government have to make this ppl to pay some customer their money they have stolen back. Their slots totally rigged.
Life time deposit 90k I have never won anything above 2k…why is this site still operating. What is the government doing to this ppl? Is there anyway their books can be checked how much ppl lost and how much they have won? Surely government have to make this ppl to pay some customer their money they have stolen back. Their slots totally rigged.