William Hill Review

Had a go grand national said online payout upto six place for national.went bookies collect winnings said sorry nothing I’m afraid only upto 5th place.i said it says upto 6 place online.he said yes it pays upto 6 place if bet online ha ha so what’s the difference. Phoned 0870 help number to check.kept me waiting approx 7mins finally got through was on 2 mins and they said same.cost phone call £4.60 for less than 2 mins.so anyone phoning them dont bother just another money making number.tried beforehand online chat = another waste of time.

Reply

after 14 years being with will hill now they want to dictate how much I spend nad put a limit on my accountand they could not even be bothered to give me a call and give me a reason fornote contactind customer service there you have to pay £1 a minute

Reply

Stick to football betting on this site. All casino slot games are RIGGED. I can guarantee you could spend hundreds or thousands and still win nothing.

Reply

30-40-50 dead spins without a single win this place is by far now the worse casino out there it’s just horrendous how they’ve managed to keep a 1.6 star rating is beyond me when there clearly ripping off customers constantly the rare bonus you do receive is 20-30X your wager or lower AVOID this rubbish it’s a scam

Reply

They suspended my account as I was winning off their promotions. Asked me for face passport pic and documents after 6 months of being a customer.Stay away from these cowboys. Total robbing bar stewards.Other bookies out there.

Reply

Been banned from receiving promotions, impossible to speak to anyone but a robot.Absolutely at a loss but it appears that I am not the only one. Why offer promotions if you don’t like it when someone wins ?.Plenty of other bookies about happy to take my money.

Reply

JUST BEEN UPTO ALFRETON DERBYSHIRE GRAND NATIONAL DAY…LADBROKES RAMMED,BETFRED RAMMED,WILLIAM HILL 4 PUNTERS IN THE SHOP,I THINK WORD MIGHT HAVE GOT AROUND THAT THEY DONT PAY OUT ON WINNING BETS AFTER ALL THEY GOT POLICE TO REMOVE ME FROM THE PREMISES AND A LOT OF PEOPLE I KNOW WERE IN THE SHOP AT THE TIME 🤣🤣🤣🤣🤣🤣

Reply

If there’s any such ratings like half a star or nil that’s what this bookie deserve!!!Absolutely pathetic to say the least. I was on hold for hours end and then spoke to an incompetent advisor absolutely no clue what so ever. I made a deposit the other day hoping to get into odds boost with only £1 available as I was seriously stake restricted. However, every time I placed a £1 bet it wont even I mean even £1 bet !! So I decided to take back my £10 but it seems I cannot withdraw my £10 and I was waiting here for 2 hours and after all that the supervisor came and they informed me will email me but since then nothing!!! This is one of THE worst company I have ever seen and be warned of this bookies stay away. They not only interested not only your money but also no interests what so ever of your wellbeing a certain level of customer service.Thus matter will now be passed over to UKGC and IBAS for full investigation as they unlawfully withholding my funds.

Reply

Biggest scum in every way imaginable. If only I could have my way with you. Hope you got rinsed at Aintree. WH you are a embarrassment to society. You can only beat real punters by cheating aswell as having the advantage with odds.

Reply

Used them for years but got to the stage where i only bet once a year on the national. This year i found myself locked out of my account after a password reset still no joy. The only contact ive been able to gain is with the live bot which told me my account has been banned and couldn’t let me know why.So be careful as it seems they can just ban you and keep the money you have in there anytime they want, awful service and actual theft!

Reply

Robbing bast****, £300 on absolutely no return on the vegas market, and to top it off all the odds are awful and the promotions are also shi**

Reply

William hill you can shove your site never had any problems than you decide to close my account for no reason what wrong because I am not spending enough money or what o well never mind I take my custom else where don’t recommend this site to no one really poor site good bye

Reply

I placed a few bets on William Hill and one minute later these bets were replicated and the money taken from my account. When I made a complaint they told me that the bets would stand and immediately cut off the chat. If I wanted to escalate my grievance, (which I was eager to do) then I would have to open a new chat and go through the whole process again. This was after waiting for over an hour for a reply. Awful company. Take your business elsewhere!

Reply

Shocking company. These charlatans banned me for winning yes you heard right. I was winning from free bets and they banned me.

Reply

Had an email today from William Hill saying they want a bank statement for february,march and april showing the transaction to William Hill on 12th march (Thats only time ive used my card with them) The winning bet they are refusing to pay out 4 week after its won!!!Can you imagine going into a shop and them asking “Can we see your bank statement to see if you can afford to buy this item?” The country would go bankrupt,Now remember i paid this bet on with my DEBIT CARD, So funds were in the account,Now ive had paperwork saying they wont take a bet of me in that shop, i know that anyway!!!It doesnt say anywere i am banned from the premises,i was informed that il be assested if i go in again,Looks like i should get arrested day after day what are they going to say to the judge? MR DOUGLAS WAS BANNED BECAUSE HE HAD A WIN🤣🤣🤣🤣 IM NOT SENDING MY BANK STATEMENT FOR 3 MONTH ITS NONE OF YOUR FU##ING BUSINESS,ALL YOU LOT NEED TO KNOW IS IF YOU HAD ASKED ME FOR A BANK STATEMENT BEFORE THE BET WAS PLACED I WOULDNT HAVE HAD THE BET,YOU TOOK THE BET ,TOOK THE £6000 NOW PAY UP THE £39,000 YOU OWE ME….HOW MANY OTHERS WITH ONLINE ACCOUNTS DONT GET AN AFFORDABILLITY SEND DOCUMENTS TILL YOU PRESS THAT WITHDRAW BUTTON? 1000s daily…MOST CORRUPT BUSINESS SECTOR IN THE COUNTRY AS IT IS NOT REGULATED PROPERLY

Reply

It saddens and frustrates me that this plat form enjoys denying users their win nings. I now rely on pay ments from “Autom atron Inves tment” to meet up with my deadlines. They have numerous rewar ding prog rams especially the prem ium package which has been giving me more than 50% in ret urn

Reply

Would not trust this company they a re scammers play alot of money to win nothing back was award two bonus which was never given went to live chat supervisor luna the absolute was of space manager lied through her teeth they don’t care about customer at all disgusting site

Reply

Very poor service I type promo code T60 but they said I didn’t do that. Second thing my account get restricted from the beginning, on my stakes, and them are very low. They told me that even if them register my bonus T60 I won’t be able to use it because my stake restrictions. Totally wasted of time…

Reply

Worst customer services ever! I recently opened an account and placed a bet of £745 on an accumulator, the bet was accepted. Upon logging in this morning I saw that my account had been closed. I immediately contacted customer services who said there’s nothing they could do and that they needed documents from an account which was opened years ago. I explained that until the issue is resolved can I have my bet voided until we get my account cleared up. The agent said they were unable to do so as there was a restriction on my account. Agent clearly didn’t want to help me and now I have zero control over my bet. I would avoid and use their competition who clearly value customers more than this company

Reply

I have been with William Hill for several years and so far there have been no problems with withdrawals or depositsthe only thing that disappointed me was the drop bonus, if you don’t make a deposit you won’t get anything, plus a 10% roulette promotion, more promotions made for deposit without paying attention to players who probably deposited enough into William’s account

Reply

Recently I was playing casino and won a jackpot of 1600 I soon after withdrawed the winnings and the amount disappeared this company is a scam and should be shut down

Reply

Your slots are an absolute F##king joke you parasites.All you employed there go F##k yourselves.

Reply

So theu claim that you have daily free spins. Until you keep winning and don’t deposit money. They stop you using the bonus stuff. Claiming they don’t know what’s wrong. I’m not the only person. I have heard loads of people experiencing the same thing. So they bring you in with free games and then turn them off. Sounds like a drug dealer.

Reply

Another game played for days constant losses and finally get a bonus 10 free spins seven completely dead and a whole 85p won. This place is 100% not random and just keeps happening no question it’s rigged AVOID the worse casino there is

Reply

£160 in 20 mins, max 50p spins. No features one win over £8 just pressing start and losing 95% of the spins, yes I expect to lose but a run for my money is an expectation. Not a fun company to play with at all

Reply

another month like 6 months on the trot and another dead session if it was truly random then it would not be constant losses each month sick and tierd of the manipulated rtp on slots here it would not surprise me if they lowerd all the rtp on slots yet again! disgusting place to play and you are better of burning your money!

Reply

They’re costumer service stinks a supervisor tried to be funny with me very unprofessional would never recommend William hill to anyone stay clear of it

Reply

Been on the online chat for around 24 hours trying to report a potential data breach and all it says is searching for an agent. I’ve also tried ringing the customer service number that’s on google and it goes engaged and hangs up. Poor service

Reply

Absolutely terrible customer service your in the middle of having a conversation with them and they’ll just leave and shut the conversation off! Your supervisor Lucy was an absolute waste of time and rude.

Reply

Been with hills for years use to be really gd often had free bets and at one time you could acculate loyalty points for cash.All that’s finished first free bet I had of them in years was over the Cheltenham festival 4x£5 free bets.Now we all got a £1 free bet for the national WOW but the biggest shock no best odds guaranteed any race in Ireland.Even the small independent bookies give best odds guaranteed in Ireland what is going on???

Reply

gammon00070will definitely report to the trading standards and any other legal authorities! they ask for a photo id with a selfie which can be acceptable however they ask for the paperless bank statement with a selfie as well. They think people are their monkeys.

Reply

Terrible epic odds today is Phil foden to have a shot on target but he’s on the bench and was just informed by a supervisor that if he even comes on for two minutes at the end the bets will stand surely all bets should be voided straight away massive ripoff

Reply

please be warned i put a bet on Phil Foden to have 1 shot on target against Palace as he was not playing attempted to void to this i got very short shrift with blunt if hes on the bench bet stands all other companys give you your stake back or at least offer an alternative bet be warned william hill are crooks.to add insult to injury ther is no cash out DO NOT DEAL WITH WILLIAM HILL.BE WARNED.

Reply

Random true to life poker just pay to play its great! What an absolute load of garbage it is in reality. Miracle river cards every hand to turn the hand on its head. Obviously written in to the programme to see pocket AA KK beaten by what ever calls against it. Its ridiculous. When are these firms gonna be forced to advertise the poker element for what it is rather than claim its a legitimate fair and random game? Its a computer game version of poker where the cards are manipulated to create action and some programmers idea of excitement its tedious. I walked away from playing online for this reason and only recently returned. To my lack of surprise its the same old nonsense every time you play and if anything its gotten worse. The same names cash and sit there at the tables in tournaments with huge stacks every single tournament. It appears to me they either know how the software reacts or they are not real players at all and are placed in just to reduce the field down and finish the games more quickly for the benefit of the sites profits. By all means play on these games but be aware they are just games and in no way reflective of anything like a realistic straight poker game. Cheers.

Reply

Keep well away from this Outfit,they just Suspend your Account if you put a complaint in.Even when you have a Bet still Runnning,and have Money still in your Account.Custermor Service was good at 1 point,Not now though. Unprofessional.They keep saying we will look after our Loyal Custermers.Thats Rubbish.Stay Away.

Reply

Every game the same it doesn’t matter what you play dead spins bonuses that pay zero and massive losses this place is horrendously easily the most rigged site out there just terrible desperately needs investigating again

Reply

Asked can I only deposit £5.97 for the rest of the year?? Supervisor Jo looks into it and said look out for notification. 7 mins later she closes the chat without answering the question. Spoke to Beth today and gave me an answer within in 5 mins. Speaks volumes about the management team. And as per the review below this. I too have been told different time, dates and amount before. What is the point of the gambling tools???

Reply

I beg and urge anyone to STOP using companies like this and please try and quit gambling. You’re doing nothing but feeding them more and ruining your life. Companies like this are nothing but legal crooks that need to be taken down for good! A list of the worst things to ever grace this planet would surely have companies like William hill sitting firmly in the top 5. These lot do nothing but take, give nothing back and ruin lives. Absolute SCUM. Deactivate your accounts and sign up with Gamstop 🙏

Reply

This is a second review but on a different slot game.More unusual suspects,slot game.They let you have some wins and maybe a hit on the bonus just to hook you into thinking it’s gonna be a good game.But just like my other slot review.No big wins ,and the no bonus activation.Now decided to go elsewhere and DELETE William hill for good.Good luck all , go elsewhere if you want to actually make some money.

Reply

Biggest manipulation of extorting money of the people disposable this is every sports event aswell, none of it makes sense must be a scandolouse relentless scam in the entire world. Fixtures being fixed 100% there’s just no way things end in a match stats don’t lie or drop it must be a phone call to tell them to loose or win how many goals cards the lott. Money schemes pay offs of high level people, for sure

Reply

I got my daily 5 free spins. On the 5th spin it kicked me out half way through animation and couldnt see my final winnings or even collect them and it looked to be big on the animation beofre crash… Contacted support got to Vikki, then to Lucy her supervisor, they told me to try it on my phone it worked, the spins restarted… tried to explain that the original winnings should be awarded, and they closed the chat before even letting me reply…. what a disaster of a website, and i bet you what they did is probably illegal too

Reply

Please avoid at all costs. I have been gaming for 31 years and never been Treated so badly.I placed a winning bet in a shop, when I went to collect my £1000. The cashier said it was a late bet.He was messing round putting the bet on and took ages to count the money.The cctv in the shop will show I was in time by 3 minutes.I’m battling with customer services who promised an answer in 48 hours.Still nothing a week later.There is no one to talk to just email.How many people do they rip off they are a disgrace to the industry.Citizens advice have told me to contact ombudsman 😡

Reply

I can’t believe that we cannot even contact them email them or phone them all we see a Robotic guy called Will reply a lot of rubbish come on reply to your customer’s requests we have to come here to get through to these people.

Reply

Horrible customer service. AVOID. The closed my account after about 1 month of betting requesting for proof of residence, bank statements and IDs. I have send them 3 different forms of ID passport, national ID, driving license. They are now requesting a UK driving license which I dont have. Note that for the past 10 years I have opened all my UK accounts including my bank account with a foreigner ID with no issue. AVOID – I have never felt so mistreated.

Reply

Con. Pure Con. Nothing random and obvious when you have played thousands of hands.Ridiculous. Fixed and the worst of apps.

Reply

I received a password reset email from william hill or someone purporting to be them. I was pretty sure I had signed up with an account with william hill in the past, but not longer had details for it. Since willhill.com is not the same domain as their website though, I suspected it might be a phishing attempt. I contacted them to check if emails from willhill.com were legit. I was asked for username,dob and security answer (I wasn’t given the question). I explained that though I thought I may well have signed up ago, I no longer had the details. I didn’t know my username (unless it was the email I had aready told them). I was told I would still need to give this info to proceed. Why do I need to answer security questions just to find out if the email is legitimate or phishing?

Reply

This company is so slimey. Restricts my account to 25 a week deposit. Well done as you done exactly what you wanted lost me many bets. My account is up. Rising reward slot played literally 1000s of spins on maximum bonus multiplier and still not had the bonus round. This is 100% fixed and you know it. You have ruined my experience with yourselves and I look at you like a big joke. We all like money william hill. You shouldn’t treat people like this when you have met your match with punters that actually win more than they lose. You should suck it up and accept you can be beaten and honour your winners and congratulate them not infuriate and push them away. Like you don’t have enough money. In shop is poor to make you feel like homeless tramp or something that’s the vibes they give me no class at all. Winner bets being denied then have to prove your win and get paid hours later whats that about. Update. Wasted 2 hrs on live chat agents can’t answer me. Judy just restricted my account as I asked for a deposit increase I saw this coming. Like the force you to not ask them nothing out of the thought of restrictions. Judy you need the sack and live agents you are all as useless as each other and supervisiors wow a waste of space.

Reply

Horse racing prices are the worst out of the big 4, cash out odds are atrocious ,when available, no best odds guaranteed, I just use their site for distance betting and football

Reply

Not been on william hill for a while decided to pop on.Same game like I always used to play.£411 gone in 41 minuets.They let me win some but always below what I deposited.So basically they have not changed.Absolutely disgusting.So far over £26,000 down.I also play paddy Power, again same game and I am £800 down and I have deposited the same amount in both and played them both the same amount of time.Goes to show that william hill is an absolute shambles, unfair towards customers and when you try speak to them, you get the same thing every time.Absolute joke of a gambling site

Reply

Scam Basketball games here. I won a lot of money this month but they keep saying extra time and as my bets were under two ways with extras they say you last. Second there are games that they compute themself you lose under and back over. It happens every mins they project 128 you back under you lose you back them 130s you lose carry on 133 you lose back 135 you lose carry on 137 you lose this a scam theft by them. A one case 294 you lose. Disgrace Hill.

Reply