William Hill Review

The biggest rob merchants around there stole 120 pounds out of my account. And have refused to give it back but trust me you scum buckets I will get it back fraud squad and police have been notified you really are scum

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I have £2,000 on deposit with William Hill and they are refusing to allow me withdraw. claim they can’t verify my account. I sent they 3 ID and 3 utility bills. even got them certified. they won’t say what is wrong with what I provided – just holding on to my money. do not open an account. they are terrible

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Terrible service and scam signed up for welcome offer to never actually receive it tried to speak with chat support all they say speak to a shop 😂 when I’ve signed up online

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AFFORDABILLITY CHECK BOLL##KS……WHY ASK IF SOMEONE CAN AFFORD TO HAVE A BET AFTER THEY HAVE PAID BY DEBIT CARD, WHICH HAS COME DIRECTLY OUT OF THE PERSONS BANK ACCOUNT??????? SURELY THESE THINGS NEED TO BE ASKED BEFORE ANY BET IS PLACED OR PAID FOR?????????? NOW THE BETS WON AND IM INFORMED THAT IT MIGHT TAKE UPTO 12 WEEKS TO GET MY WINNINGS???????? PLUS IN THE MEANTIME IM NOT ALLOWED IN THE SHOP PREMISES,THIS IS PURE THEFT BY WILLIAM HILL BECAUSE I ALSO LOOSE THE INTEREST THIS WOULD HAVE MADE IN MY BANK ACCOUNT FOR 12 WEEKS,IVE EMAILED RACING POST,THEY WONT ROCK THE BOAT,THEY NEVER DO…IVE EMAILED MY MP LEE ANDERSON, IM HOPING LEE GETS BACK TO ME AS HE OPENS HIS MOUTH,IVE STARTED A CASE WITH IBAS THAT I CANT LOOSE AS THEY TOOK THE BET AND THE MONEY BEFORE HANDING ME A FORM ABOUT KNOWING YOUR CUSTOMER,GUESS WHAT THIS CUSTOMER ISNT GOING TO KEEP QUIET !!! IL SHOUT FROM THE ROOFTOPS TO STOP PEOPLE GAMBLING WITH THIS OUTFIT,INSTEAD OF FINING THESE £19 MILLION WHAT THE GAMBLING COMMISSION SHOULD HAVE DONE WAS REVOKE THEY’R LICENCE,IM CERTAIN THEY WOULD HAVE REVOKED MINE WHEN I HAD A BETTING SHOP FOR 20 YEARS IF I HAD TREATED PEOPLE THE WAY THESE DO…..WHERES THE REGULATION TO PROTECT PUNTERS FROM CROOKS LIKE THESE LOT WHO WITHOLD PAYMENT,RESTRICT ACCOUNTS,CLOSE ACCOUNTS, NOW HIDE BEHIND THIS AFFORDABILLITY BO##OCKS 🙈🙈🙈🙈

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I have an account with William Hill which I use infrequently. Currently there is a positive balance in the account. However I can’t access the account. When I go online for help an automated helpline is activated. When I have answered the security questions, they provide me with a temporary password to access the account. At that point the process comes to an unsuccessful conclusion because the account is locked. I have spent hours on line waiting for a supervisor who apparently is busy. This is the worst ‘help’ system I have ever encountered

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If you have come here before deciding whether or not to open a WH acct, please DONT. Customer service is non existent. They have refused to give me information I need to raise a complaint with the authorities. Immoral doesn’t begin to describe this lot.

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Biggest fix on the poker scene.Ever since 888 bought william Hill I rarely win on the poker because 888 ban me from their poker for being truthful.They kindly asked me to remove the william Hill poker account and I didn’t.So they make it close to impossible for me to win any money instead.I used to clear £15 to £35 weekly on the daily freeroll when william Hill still owned william Hill and since 888 took over I barely win a couple of quid.Random? Nope.

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Just don’t seem to win if I get a bonus at 40p a spin I win small amounts meaning there is no point in having a gamble because its not worth withdrawal I’m about 300 down this mth already so dropped my deposit limit. I won spins on game that promised a win on every bonus spin yh it was for 40p each spin and nothing popped up meaning it’s like I just got 5 wasted spins £2 in total after spending £40

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Finally got fed up with horrific returns on slots and closed my account after 20yrs of being a customer. Up until a couple of years ago you used to get the odd decent win to cover some of your losses but not anymore. Long runs of dead spins followed by a small win when 90% of your initial bankroll has gone then up and down a few quid till all gone. Every time without fail. Bonus rounds that give you some hope then pay zero followed by another bonus soon after that pays zero or 1 or 2 times stake, its just painful.Kept playing due to some insane trust that it must be just bad luck but it really is impossible to win anything on slots anymore. I’ve played long enough to realise its not random. It’s manipulated randomness. Games designed to psychologically drain you of every penny. Then want more.If this is not the case then why allow reels to show a bonus round that pays zero. 15 free spin bonus rounds that pay zero. The sad thing is that when you press spin, the computer knows the payout before all the lights and noise so if its pre determined on that spin to give you zero, why pop in with a bonus round and make you watch 15 dead bonus spins.Had enough of the con now. Time to try another site. Loyalty means nothing with william hell. Its manipulated greed. Please avoid this site for slots. Don’t do what I’ve done and trust the brand…you will wittle your bankroll here in no time.

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Enough is enough with this crap honestly I’ve never played a site so rigged it’s criminal just received 10 free spins on piranha pays every spin was dead not 1 penny won how is this random how can a bonus not pay a single win and that’s after pumping this crap with money for days. Massive complaint made to customer service and account deleted this place is without a doubt the biggest ripoff I’ve ever played AVOID this joke of a place there disgusting

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As you know this outfit are holding on to £39,000 using this affordabillity bo##ocks as an excuse not to pay up,So here we go again ive gone to ibas “independant betting arbitration service” ,To get the money they owe fair and square,Define What a Bookmaker is ment to do… 1800s to 2000 put odds up take a bet if it wins pay out….Fast forward 24 years,Put odds up take a bet if it wins WITHOLD PAYMENT,Ask for id,hold up your passport with a utility bill online accounts anyway…Anyway itl take me upto 12 week to get paid so if i had that £39k in my nationwide account it would probably make me £400 interest are William hill going to pay me the interest id have lost,What odds they dont 🤣🤣🤣…I will give anyone free advice,try not to leave over £1000 in any online account as you will have to jump through hoops to get your money

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AVOID!!!Agree with the majority of people about this site.Avoid the casino at all costs. They lure people in because they have a well known brand, but, trust me,their casino payouts would be a joke if they actually existed.

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William Hill advertising of ‘Free Bonus drops, free spins’ etc etc is false advertising. Here’s why What they don’t mention is that unless you’re depositing regularly then they will boot you out from using the Bonus drop , free spins that they advertise.I would have been a part timer in reference to how often I bet. I would bet once a week on football. Normal for most people but not William Hill. In between work breaks I’d go on and do the free spins and bonus drop. Because I wasn’t putting a bet on as much as I was using the free spins and bonus drop … They locked me out of using the Bonus drop and Free Spins. You don’t see that in there advertising “Try our bonus drops or free spins but be aware if you do and don’t regularly put a bet on we’ll freeze you out of using the free spins”.I’m not even gonna get in to the excuses there customer support gave me.

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Taking the p.ss settling my bet which was settled at 5am this morning. I will just inform Ron Hearn from IBAS. And ask for a subject access request. I will NEVER place another bet on this site. They obviously do NOT like it when you win.

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Down 120 this month seems to be every month I’m down 100 they have gone to dirt 888 what a stupid mistake that was everyone went from liking you to hating you only thing you are good for in the last year or so is sport betting.

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Yet again fixed as fxxk play for 5 hours almost and on final table call the all in against the tournament bully whom had A2 o/s and I had AQ spades but yet again I lost as they hit a 2.Yes 2 wow this is so fixed why the fxxk don’t people step up to the plate and deal with the coning company’s.Seriously I’ve contacted gaming gambling commission and they have no authority to do anything lagal or empose fines etc so what’s the point of it all.Are we just gambling blind.?? What happened to the element of chance.It got simulated and regulated into patterned poker and gambling apps that’s what. Like a super speed special filter u can’t win against.

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Appalling company.As a carer i helped a disabled person whilst they were in hospital.My account was then shutdown and the funds confiscated. The person with a disability also had their account shutdown.After complaining about this illegal discrimination against people with disabilities who require assistance, i received an apology, my money given back to me and was told i could create a new account. Disappointingly, the website wouldnt let me create a new account and when contacting customer services i was simply referred to their terms and conditions and kicked off the chat without even being given the chance to respond ‘Have a nice day’.A truly terrible company that discriminates against those with disabilities. This is illegal but William Hill believe their terms and conditons supercede English law. It is not worth my time to pursue this further, I’ll just bet elsewhere, but William Hill are a disgrace in how they treat people with disabilities.

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Put on a £5 Acca 9 fold £2863 to win 3 teams left to play and cash out suspended 2 teams won last team postponed until night after William hill settled bet at £603. Withdrew £500 lost other money on daft bets. Put in another £40 from bank for it not to register so contacted William hill who then said bet carried on next day and last team lost so they then said that it was loosing bet and wanted money back. I argued point that I had no option to cash out as I would have but they said they can pull cash out at anytime and still state loosing bet. I’ve closed account see ya later robbing bar stewards. Ok when loosing don’t want to pay out must be that I’ve won a few this year and I was up.

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Tried to open an account, needed verified so I sent a recent utility bill. Emailed me saying it didn’t have an issue date on it when it clearly did. I emailed back to point this out and they just send me the same stock email. Incomprehensible in the first place and lazy in the second. I won’t be bothering to contact them any more.

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Made £60 profit over 2 months using 10 pound stakes now restricted to £4 stakes. What is happening someone has to stop the madness

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Robbing bunch of t..Ts. Do not whatever you do is play the slots… £1 a spin and get the bonus after £60 and win £2.60. I’ll be closing this account once I’ve cashed out my poor winnings and will never frequent WH again including their shops, fuc….g jokers!

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They will now let me cash out, they sent a verification request and I’ve sent all documents they required multiple times and they keep rejected them. They are unreasonable and unfair to customer.

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Blown away by how rigged this place is finally received a bonus on cash riches megaways 12 bonus spins 11 of these completely dead and a whole 6p win on the 12th spin??? Just a complete joke of a casino AVOID this place you can’t win here

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Waste of time because I have not had to deposit money into my account for the past few years (because I have been winning) they have stopped me being able to claim free spins and also rigged it so that I cannot win on the bonus drop, I have played it every day and have not won since the end of October 2023 and I have had an accout with them for over 20 years. They are only happy if tou deposit money and carry on losing, they don’t believe in what they say make gambling fun. Find another bookmakers DO NOT USE

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How do you/they get away with this xxxx.Just because 888 poker at the time banned me for saying I thought it was fixed just months before buying out william Hill and then sending me a email saying we have bought william Hill so kindly remove your account before we do when we have taken over and I refused.You again bully people.I tell you now again you cheeky xxxx xxxxTry some of them people who lose constant on your app. They might believe that it’s random.The ones with IQ under 100..Seriously ya xxxx xxxx cranks how do you get off on singling out one person. For what.?. A comment /truth.Xxxxxxx crank cxxxs..Your the type of people whom aren’t ashamed of yourself for anything.Sad life to live but pays well.Conscience and karma tells me the opposite.. B. T. W. Date of experience is every day from 888 taking over from William Hill selling shop.

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THIS IS HOW CORRUPT WILLIAM HILL ARE….Last week i asked for £6000 on Scottie Scheffler at 11/2 for the players championship…They took the bet after an hour, After asking for id i gave them my driving licence,paid by card….Then after the bets been placed they give me a form about knowing your customer and affordabillity, Bear in mind ive paid bet on with my debit card so its come straight out of my account,So they have the £6000 then tell me i cant have another bet until i give customer services this refrence number so i emailed them straight away…Fast forward a week i go into shop and im told that i have to email customer services with a picture of the betting slip,my driving licence,my bank card,also i shouldnt be on the premises🙈🙈🙈…SO THEY ARE NOT PAYING ME THE £39,000 TILL I GET INTOUCH WITH THEM….FIRSTLY DO THE AFFORDABILLITY CHECK BEFORE YOU TAKE THE FUNDS,DO ALL YOUR CHECKS BEFORE A SINGLE BET IS PLACED,AND IVE EMAILED MY MP,RACING POST,BBC,AND DONE THIS REVIEW ON TRUSTPILOT,IL TAKE THESE TO COURT TO SHOW PEOPLE HOW CORRUPT THIS INDUSTRY HAS BECOME,IF ANY JOURNALIST WANTS A COPY OF THE BET GET IN TOUCH ITS TIME WE STOOD UPTO THIS LOT 👍👍👍

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Local William hill have to refused to pay out on a draw as they say there was injury time so gone past 90 minutes. Is this basically fraudulent? Surely all bets are based on 90 PLUS injury time

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William Hill blocked my account 4 days ago after withdrawing some money from the account, without telling me why and for how long. The digital assistant only informed me that my account is under a routine account review by one of our teams. Still blocked and no response , this company is a farce

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I have spent thousands on this site. And few days ago my account won’t login. I think they have banned my account for no reason.have contacted them with no reply. They just ignore you.

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100% these slots are rigged there’s no question about it no companies rtp can be this low so they have to be human manipulated. Dont play here it’s beyond bad ….AVOID

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Awful experience their customer service is beyond useless live chat is terrible . Prepare to spend hours getting nowhere . Wish i read the reviews first instead of the misleading advert as apparently using card on apple pay invalidates your free bet offer as its some way different to typing in all the numbers yourself .

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Seems like a lot of similar stories but deposited £10 via Apple Pay to qualify for free bets but this is classed as NUVEI (whatever that is) apparently so doesn’t qualify. Such a scam. Customer service less than helpful. Save your money, go with SkyBet instead.

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Like previous reviews, account locked all day apparently due to a routine review. Presumably because I won a small amount £14 yesterday and am slightly up over the last few months. Can’t access my money couldn’t use it to bet on last day of Cheltenham, can get any assistance or customer support, so unless you plan to only ever losing money, avoid William Hill, will stick to Paddy Power. Stunned by the amount of horrendous reviews this company gets and they clearly don’t care about that or their customers, so don’t waste your time.

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I’ve been with William Hill Online for years and not had any issues depositing or withdrawing. Then today, on the last day of the Cheltenham Festival, probably my favourite day of the year, when all my 4 day multiples have their final legs it decides to do a “Routine Security Check” I have now been locked out of my account for 15 hours. I tried the online customer service support but it just takes you around in circles. There is no option to email or telephone. They advise X (Twitter), but they said ‘our hands are tied and we can’t help’. So, literally, if my account is not reopened there is no way of speaking to anyone and therefore my winnings have disappeared. Illegal perhaps, ruined my enjoyment of the Festival definitely (and at a time when racing needs to be supported). If eventually I do manage to have my account reopened I will withdraw my cash and end the account. DO NOT SIGN UP TO WILLIAM HILL. There is zero customer support if you have an issue.

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Having given several 5* reviews for this company I greatly feel sorry for now leaving a 1* REVIEW. Today was Cheltenham Gold Cup day, it is also the eve of my 80th Birthday on which my football team, Newcastle Utd play live on TV in the semi of the F.A CUP. Today I was unable to use my long-standing account with William Hill because due to some unspecified routine they were carrying out on my account I was not able to log on. I told them about this 1st thing today & as of now I can still not gain access-VERY UPSET & DISAPPOINTED.

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I’ve been using my account for years. Soon as I win a small amount on a free horse bet they suspended my account and put my withdrawal on hold. Absolutely crooked. It’s only £30 and they was happy to take my money but don’t like payouts .My username is mrbean1957

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Wish I’d read these reviews before joining. Cheltenham festival comes round every year, using this as an excuse for leaving people on hold is pathetic. Please read all small print when joining, they’ll avoid giving offers if they possibly can.

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Signed up using the BB40 code to bet a tenner and recieve 40 free bets. After betting a tenner recieved nothing got on live chat and was told apple pay was not allowed and i need to use a card to receive the bonus. Deposited 15 using card and bet that never recieved a bonus and was then told i never used a code(which i did)

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Terrible Iv put lots of money into a slot game I have opened the bonus but now can’t deposit anymore money And now they have suspended my account waiting for some insolvency paperwork. Iv never been black listed. Just want to have a little gamble. Basically they have just taken money from me and then blocked me. Day light robbery

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Closed my account because I couldn’t provide proof of address (dated within the last 3 months) of a property that I lived at over 6 years ago. Even though I can provide my driving licence, council tax letter, mortgage documents and utility bills for my current address, the account remains closed. Make it make sense.

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What a funking this site is, they block me for using small bets, its time for this company to look into this, starting with the daily records. Your company is a rip off

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Had a bet yesterday 12th March for the 3.30 at Cheltenham today (13th March) with Hollie Doyle … she won the race … 9-1 was the odds when I backed her, I put £10.00 on so said yesterday £100 back .. Hollie won so I thought I have money in the bank 😊 . (£100.00) then William hill come up with a couple of horses never raced so took money off so only £86.00 in my bank … surely if I back the horse after the others pulled out I would understand but not at least 24hours before the race and no cash out option either before the race… joke. Another old customer lost to bet 365 for the sake of £14.00….

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Stay away from this joke of a company. Restricted my promotions then suspended my account. They wanted me to send bank details of the money I deposited which I did and then they still said they needed more info.

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Tried to log in to put a bet on, kept saying details were wrong even though they were correct. Tried to change password to log in, Password was verified then it was marked as incorrect and now my account is locked!#Absolutely shambolic and avoid these clowns like the plague…

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Absolute rubbish! Declined my attempt to open an account for no reason whatsoever and made me send in verification documents about five times over and over again. Their live chat is a complete joke. Seems like they don’t want new customers.

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Joke of a company. Slowly phase me out of promotions for no reason. I won a£20 free bet on a prediction game (the bet lost anyway) after that I was restricted from entering again. Then I stopped being eligible for any and all free bet promotions and given no reason not even their customer service would tell me why. And now I’m not eligible for daily free spins so there’s no point to using them anymore as all I can do is daily drop which always loses anyway. Poor service and poor app. I never took any money out from them anyway compared to paddy power which I’ve won over £300 on and still have access to all their promos. William hill has got so bad they are a joke.

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So.. I’ve been a customer with the above mentioned site since 2018.. after I complained about my promotion’s being restricted 🚫.. they decided to close my account.. If you’re making a complaint.. rest assured that your going to speak to someone in Thailand

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Does anyone on here know how to log a complaint after complaining to the company themselves.i just keep getting bs copy and paste answers.the slots are quite clearly rigged.i have no doubt it’s dodgy but not sure where to start in terms of official complaints

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Bet lost despite result being officially awarded by Sky Bet, Paddy Power, Fantasy Premier League and many other bookmakers. Wouldn’t pay out for £80 and when I waited an hour to speak to a supervisor they refused to even refund the £5 stake or credit it as a free bet. There is no incentive whatsoever to bet with William Hill. Please avoid at all costs and stick to Paddy Power who actually care about their customers even slightly. Scumbags

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Wouldn’t recommend William Hill compared to others. They closed my account shortly after deposit and failed to refund me what was in my account.

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