William Hill PLAYER REVIEWS(3382)
Stuart
11 July 2023
Comment from uk.trustpilot.com
Slots = rigged with ZERO return to player, like most of the companies hiding/based in a tax haven.Will keep account for betting on sports I think - usually decent odds, but seriously - avoid the slots like the plague. Alternatively, with each click of spin, imagine you're dropping another 20p into some billionaires slush fund piggy bank..
Adam
11 July 2023
Comment from uk.trustpilot.com
William Hill 5 free spins win Zero most of the time.What is the point in WH giving you free spins and bonus drop when you win either a few pence or nothing 99% of the time waste of time
Marion Powell
10 July 2023
Comment from uk.trustpilot.com
They banned me from any bonuses the day after I'd signed up without me even doing a single bet or a bingo game avoid like the plague
Gary legge
10 July 2023
Comment from uk.trustpilot.com
I tried my usual 3 acca football team boost but the boost didn’t pop up & wasn’t offered! I thought that’s weird seeing as tho I’ve used the acca countless times! So logged out tried again and still nothing! So I finally placed the bet without the boost! It wrangled me so I tried speaking to one of their people! They told me the 3 acca football bet wasn’t a bet! I then spoke to another person and they told me it was a bet but the boost wasn’t actually added until after the bet had finished ✔️ I knew this was utter nonsense because you would need to see the odds before you actually bet and! I’d done the bet countless times before and the boost always! Appeared before I’d bet! Wouldn’t it be quaint if they actually employed people who knew what the rules were
James g
10 July 2023
Comment from uk.trustpilot.com
Absolute vile site they take your promotions away from you but still let you deposit freely and win absolutely nothing because the whole site is rigged the slots are absolute dog sh!t this is the worst site of them all avoid at all cost because you will get no return whatsoever they are nothing but greedy scamming b@stards and I hope that soon enough they will loose their license
Shaunna Conlon
09 July 2023
Comment from uk.trustpilot.com
Absolutely disgusting!!! Was playing with a 20p stake and ended up taking £30 spoke to Mavi via live chat I asked to raise a complaint and for a manage he completed dismissed anything I said and clearly didn’t understand the issue!! Scam
customer
09 July 2023
Comment from uk.trustpilot.com
Finally deleted this rubbish I can honestly say that I’ve never played such a ripoff rigged one sided site it’s a waste of time and money even thinking you’ll win anything on this place it’s so bad it’s unreal just delete your account and save your money
Robbin Bridge
09 July 2023
Comment from uk.trustpilot.com
I'm going to keep it short and sweet.This is not a complaint it's just a fact stating review.You don't get fined £19m if you're innocent.Nuff said!!!!!
ALe
07 July 2023
Comment from uk.trustpilot.com
Deposits 1k and on my records when I’m paying I only lose 400 which still left me 600 left but then suddenly it all gone. Tried to contacts them no one answer and now they sent me the records I’m playing which totally incorrect on my records playing.Asking for explanation they just transferred and told me that’s my responsibility yes but why I lost 600 and the 2 records not even matches also I only playing a few games which is can remember but they given the records from them which totally faults. Avoid avoid…I’m gonna escalating this with my bank if I don’t receive back my 600.
Mikael
07 July 2023
Comment from uk.trustpilot.com
If you need support from live chat, don't bother will 'Bianca' ladylee' or Neil' and probably any of the others, will cut you off with no answer and will tell you to log off just to end the chat knowing the chat will close as you need to log in to talk to help staff...don't waste your time on this stupid site, there are others that are actually helpful if you need it
Michael S
06 July 2023
Comment from uk.trustpilot.com
As I recently experienced first-hand my…As I recently experienced first-hand my own positive review of William Hill being deleted by Trustpilot, I decided to conduct research regarding the online casino reviews found on the website. After selecting 30 top casino brands such as Bet365, Ladbrokes, Betfair, and Betfred in order to analyze their customer reviews, I noticed a tendency of negative feedback across the board.This led me to question whether these companies were all scam operations or if there was something else at work here. It further raised my suspicions about why Trustpilot had policies for deleting positive reviews, if indeed it was true that customers were seeing their remarks being taken down from the platform.Could Trustpilot be attempting to extort these companies for money if they want to open accounts and avail of its monthly services? These are some interesting questions posed by this research.Recent research into the reviews of major casino brands on Trustpilot, such as Bet365, Ladbrokes, Betfair and Betfred, has yielded surprising results: an overwhelming majority of the reviews are negative. As someone who has had a positive experience at William Hil by winning 1700 GBP and being paid promptly, I am inclined to believe that these reviews cannot be representative of the services provided by all casinos. I wonder then, what could be motivating Trustpilot to delete genuine positive reviews?Could it be that trustworthy casinos are paying for their good reputation through extortionate monthly fees imposed by Trustpilot? In order to examine this question further, we need to gain a better understanding of why Trustpilot feels the need to delete so many positive reviews.
Rachel Pooley
05 July 2023
Comment from uk.trustpilot.com
Terrible sight iv deposit nearly£400 in the last 2 months and iv never won anything bk hardly no bonus rounds either they obviously trying to make there money back tha they lost by not bein far in there games 😡😡
Ozturk Gunduz
05 July 2023
Comment from uk.trustpilot.com
I lost more than 10k total since I join wh . Impossible to win anything from this site . Last 2 days i lost £1000 from slot machine !! Still no bonus given . This is like a joke !! Scammer and greedy firm . Stay a way !!!
Daniel Stevens
05 July 2023
Comment from uk.trustpilot.com
PLEASE PLEASE PLEASE READ This is a 100 percent honest review and not an angry reaction to a bad run etc . But I plead with anyone looking to sign up to this account to avoid at every single cost . So I am a compulsive gambler and over the years I have played all the main players in the casino field . William hill is absolutely by far the worst I can not express how bad this site actually is . I have been playing this site for a while now due to only one o have access to and they without a doubt can see patterns in play and deposits . To sum this up i have deposited over £2000 in the last 3 days and max spin I will use is £1 . Sometimes it will spin through £300 plus to get a bonus scatter and when this happens the bonuses are awful and very rarely pay out over x20 the bet . I have never ever come across this from other sites and for William hill to state that it’s all a number generator luck thing I can’t express how much of a lie this is . I have no doubt something illegal is going on with the way this site plays and the lack of duty of care they legally have to offer . I can also state there has been a very obvious change in play once William hill was hit with the big fine . I am sure this will all come out one day when they are caught and this is made public . So please all just stay away and find a fair play site that follows duty of care practices
Daniel
05 July 2023
Comment from uk.trustpilot.com
William Hill is extremely unfair, I've been keeping an eye on my net deposits for around 6 months now, and it's continuously been red... 6 months down is an absolute joke and should be illegal!Been a regular customer since 2015, and I don't have a single memorable moment at William Hill, which tells me a lot about a brand that I put a lot of trust and loyalty in to.After looking at all these reviews, William Hill are obviously rigged to Hell and back, and are purposely causing gambling problems, by being inadequate towards every single customer they have, or so it seems.William Hill is literally punishing their players for getting a £19m fine... But they deserved it, and they deserve more!And you know every customer here, is right about what they're saying... You can't reply to hundreds of the same negative feedback, because how can that many people be wrong about the same thing?I believe a full investigation of William Hill is needed, I think all players should move away from their brand until they have no customers left to abuse... Can't make no money if there's no customers to rip off!⛔️ !!!AVOID!!! ⛔️⛔️ !!!YOU'D HAVE MORE LUCK AT A BLACKLISTED CASINO!!! ⛔️
Steven
05 July 2023
Comment from uk.trustpilot.com
Don’t be fooled by there slots games or there roulette there definitely rigged not to feature and pay out peanuts.I’ve got slot maxed out been like it now for over a day the slot won’t feature spin lose all the time very disappointingThis once was a great site to play but now I believe it is rigged i play the Blazing piranhas wnd when i get close to the feature i get little to none numbers to activate the feature and tonight it cost me over 10 pound at 5p play before i got the feature and twice within 7 days i have had the feature and to be honest it wasnt worth the chase trying to activate the feature as i got the lowest win if the game £1.50,its all a big con and they wont be getting any of my money, These are con artists so AVOID at all costs as you will never win unless of course you are associated to the company as for the feedback on here the only good feedback i believe are family or friends or members associated with the company AVOID !!! AVOID !!! or you will regret joining.
MrWacky
03 July 2023
Comment from uk.trustpilot.com
i don’t even know why people are hating i’ve been doing live blackjack it’s been the most fair expirence people need to stop digging into there loses and trying to win it back the website is top tier
Malisa Patel
02 July 2023
Comment from uk.trustpilot.com
I’ve literally played the past 3 days spending over 2000 doing £5 spins and not 1 feature on all the games I played and the max amount one on a spin was 60 quid! The RTP is absolutely outrageous. Just closed my account as they use to be great now their just stealing my money
Philomena Mooney
29 June 2023
Comment from uk.trustpilot.com
Despite a nice little win recently I'm still only giving 2 stars for a reason. I've been on this site a long time and would be a regular depositer A long long time ago, probably over a year ago or more I stopped getting any free spin emails and when I kept getting "communication error" messages on the free daily bonus drop after a few weeks I dropped them a message to tell them it was broken. It wasn't broken. I had essentially been banned from all promotions for 'unfair play'To this day I still don't know how because at that point I'd never even made a single withdrawal but plenty and plenty of deposits. I looked at the rules and this boiled my blood General restrictionsa. We expect you to be fair when you take part in promotions. We consider certain types of play to be unfair and to break these terms and conditions. These unfair types of play include the following.» Using ‘minimal risk wagering patterns’ (that is, a set pattern of bets or stakes that unfairly minimises risks).A multi million pound company doesn't want me to have 5 free spins in case they lose 50p because I'm being unfair by trying to stetch my money by betting low ? Yet It's not unfair to take hundreds of euro from me and have poor RTP? So they want me to maximise my risk whilst they line their pockets woth millions? I still don't understand this. Some people play for fun. Deposit 20 quid and try stretch their money with 10p spins. Of course it's minimal risk. It's also minimal payout if you do win anything on a 10p spin. I honestly felt like a criminal mastermind from oceans 11 🤣
Hughie McCullough
28 June 2023
Comment from uk.trustpilot.com
I wonder if someone from William Hill can tell me why, when emailing a complaint to William Hill, I was asked to open an account with some company? called Revolver? I couldn't go any further, after typing my comments and contact details to William Hill,unless I opened an account with this company?
Carley grattage
27 June 2023
Comment from uk.trustpilot.com
❌stay away from this site ❌ something as defiantly gone wrong with this site as it used to be fair and one of the best to play on. These last weeks all it as done is take and take money . Only ever see 2 scatters and if you are luck enough get 3 on a £1 spin you only win a couple of quid this is on King Kong cash, even bigger catch, fishin frenzy megaways, fishin frenzy jackpot king , big bass bonanza, bigger bass bonaz and gold bets. I was playing on the gold bet at £2 spin not once did the 3rd scatter come in even after depositing well over £100 same on King Kong cash 3rd scatter never come in even after depositing well over £100 and playing on £1.40 spins. These definitely need investigating as something ain’t right here and I’m not the only one to complain read through the reviews . I have recorded playing on here and I am looking into someone who can look further into this.
Jack
27 June 2023
Comment from uk.trustpilot.com
So I’ve waited to review the site, as I’ve been in the green in terms of net deposits but like with other sites they slowly claw back, which makes me believe some casinos use deposit tracking.However William Hill is by far one the best Casino on the market, I haven’t felt something dodgy is happening, I have had an unlucky day here and there, which is down to RNG, but unlike the casino crooks such as Entain Group (Ladbrokes, Gala brands and Coral), SkyVegas, SunVegas, PaddyPower, Monopoly.As stated I genuinely believe the RTP representative on William Hill. I’ll say my top 3 online casinos are William Hill, Mr.Q and Lottoland.Betfred and Betway seem decent but not had a long enough experience to rate them properly.
Pat Graham
25 June 2023
Comment from uk.trustpilot.com
Placed a bet last year around November 2022.the bet was 16/1& 20/1. 2 x £5 ew singles & a £5 ew double. Lucky for me both selections won. So I had a good return on my investment. Went to the counter to collect my winnings and the manager said I can't pay you till the next day, which I had to accept. But I said next time I place a bet can I for example put a bet on Friday and come in the next day and give you the money. Obviously not the manager replied. But I said it's OK for you to do it to me tho. I'm telling you now guys if you want to put a decent bet on in a high St shop and you get lucky and hit a good return 9times out of ten you will probably asked to come back the next day. These shops should tell you before hand that they haven't got the money to pay you if you come up trumps. Pour and underhand way of running a business.
Ryan Crichton
24 June 2023
Comment from uk.trustpilot.com
Absolutely fuming with you William hill IVE DEPOSIT £100s.. Not one bonus game not any free spins ya an absolute joke I'd stay away people if I was you AVOID big time they just take ya money and don't get nothing back and they say its Entertainment there a joke needs closing down
Gareth
21 June 2023
Comment from uk.trustpilot.com
Week in week out william hill slots take your money with no payout, if your lucky enough to get a bonus, which most of the time your not its a dud and pays next to nothing, company wants investigating, no way everyweek is the same story, ypu don't always expect to win but no way you should always lose, corruption in the uk is hugh, companys like this flying under radar by government, seems like some mps are getting there pockets lined
KRISTIAN MULLEN
20 June 2023
Comment from uk.trustpilot.com
had error on the terminator game error 30000 as it was adding up my winnings, now game didn't start. and lost all my winnings, contacted them they have no record of it, even though I sent a screen shot of the game not loading. don't play it guys you will lose your money. the guy I spoke to was Neil, no help at all
John
19 June 2023
Comment from uk.trustpilot.com
There is a reason William Hill are despised and don't reply on here, they have zero ethics. played EGGZ (AVOID) 45 Quid in 10 pence bets, average win 4 pence, bonus rounds cist about 10 quid to get and win 40 pence, probably the worst game on history.
customer
18 June 2023
Comment from uk.trustpilot.com
23 bonus spins on hyper strike cash megaways and a whole 76p won 90 percent dead spins?honestly this place is just the worse lowest rtp of anywhere and blatantly just ripping off customers to feed there bank balance and pay off fines avoid this place like the plague
Ashley bourne
18 June 2023
Comment from uk.trustpilot.com
Your trading team should be ashamed of themselves for putting football games on your ssbt football machines if your not covering them. As a result of this it has done me twice in two days. Ytterhogdal was one team yesterday and today was IFk simrishamn 18/06/23.Anymore instances like this and I'll take more action on the company for scamming
Justin
18 June 2023
Comment from uk.trustpilot.com
LISTEN TO THE REVIEWS!!Has to have the worst payout out of all the online casinos. Will swallow your money and return next to nothing!
Ronnie Stewart
17 June 2023
Comment from uk.trustpilot.com
This had to be one of the biggest games that suck you in, odds to win in this app must be higher than the lottery..
David Howarth
17 June 2023
Comment from uk.trustpilot.com
I have experienced great difficulty getting bets on cycling,Australian Rules football, and minor sports settled. Sometimes after 3 hours I have to resort to contacting them by "live" chat on their website. If U don't contact them I think my bets would never get settled. Very unsatisfactory and slow service.
Helen Stuart
16 June 2023
Comment from uk.trustpilot.com
Took my bets and money but keep tell me I have no bets taking your money with no problem at all do not give them your bank details to your account if get cash direct top up email them do not get back to you joined a new betting site to see if they are any better william hill joke. Com not fair play do not play there games
Daniel duff
16 June 2023
Comment from uk.trustpilot.com
Obviously my last review was removed,so I'll keep posting them,was a loyal customer,and not a fan of 888,useless app and bookie all round so self excluded,then they buy out WH and self exclude me from this brand,disgusting treatment,**** off WH
Vytautas Draugas
16 June 2023
Comment from uk.trustpilot.com
Do not recommend this company drains your pocket quickly only small wins and then no wins at all like throw money in the bin each spin. Only good thing is they pay quick in direct debit cards. Would say approx from 50 times you play you do win decent maybe 3 times then whatever you win final monthly result is that you up 20 or down 900+ so definitely ain't worth start with them slots fixed to minimal. Had way better wins with other companies where you really can win big, here at William Hill you get no chance for big wins.
Meirion Tovey
15 June 2023
Comment from uk.trustpilot.com
I find it very strange that i played the gold blitz game now usually its pretty fair to payout but theyve tampered with the game even at 20p per spin i was getting dead spin after dead spin ?.............was never like that before.....theyve rigged the game to not payout......robbing b@#%&ds........dont play the slots 100% fixed.........
customer
15 June 2023
Comment from uk.trustpilot.com
Total scum the slots here are the worse of any company there so rigged its unreal you cant win no matter what game you play nothing but dead spins and tiny payouts honestly dont waste your money here you cant win
bahman rahimi
13 June 2023
Comment from uk.trustpilot.com
I had a Basketball bet namely Malaga v Barsenola I did bet under 162.5 it finished 162. I have I pic of their settlement.
Joe Wood
13 June 2023
Comment from uk.trustpilot.com
As far as modern day bookmakers go William Hill are better than most- at least they allow you to have a reasonable bet without all the stupid restrictions others ply on you- you still get the best overall value on the TOTE
Robert Douglas
13 June 2023
Comment from uk.trustpilot.com
DO NOT WANT PEOPLE WHO WIN...Haven took my dad to hospital in derby i thought id call into a hills shop nearby, Now you know Hills and Paddy Power are only firms that lay early odds on french racing in shops,Sat down with my costa latte only for a guy to come from behind the counter to say "Rob if you want a bet in here you have to come to the counter " ??? never been in shop before and wont bother again??? Is my photo in every Hills shop in midlands? Is that legal?
David
13 June 2023
Comment from uk.trustpilot.com
Why are people supporting these thieves..you have only yourself to blame. Look you might win on casino games every so often but on the long run you lose... This random number is just an excuse.. if you really knew what is going on behind I say it would open your eyes,the length these low life scum would go to,to con people out of money. Where are all these jackpot winners? It's just a front to con people. You be better off burning your money instead of giving it to these low life scum.
Daniel duff
13 June 2023
Comment from uk.trustpilot.com
How can a household name be bought out by comedians like 888 sport,probably the worst betting site in the UK,and for that and my self exclusion imposed by you for excluding from 888 long before the buy out I award zero stars and one golden finger,disgusting treatment of loyal customers,I won't be back
Coral Gillingham
13 June 2023
Comment from uk.trustpilot.com
0 stars. Do not use this site they are disgusting. They are not letting anyone win atm and thats probably because of of their fine. Their win ratio has really dropped and they are screwing a lot of people out of their money. We all know the house always wins but they are not giving customers a chance what so ever atm when it comes to playing slots and Slingo. I hope this company burns.
CJ
13 June 2023
Comment from uk.trustpilot.com
It's decent. Fairly fast withdrawal via PayPal, usually a few hours. The bonus drop feature is so so bad. It's definitely fixed. I say this because I do the bonus drop every single day and used to win everyday and now I haven't won a single thing for about a month. The thing I do like about William Hill is the 5 Free spins occasionally. Also, a friend showed me that you can get 5 free spins daily via the sports section which I didn't know before so that should be more widely known. It used to be my main slots go to along with paddy power but now I barely deposit on it. The app is quite slow too but not sure if that's actually my phone. Overall, decent
KIm Lin
12 June 2023
Comment from uk.trustpilot.com
Hello. My name is Sam I represent an anti-scam company. Fraud in the field of online transactions in India is only increasing. This problem prompted us to create a separate department, the purpose of which is to process and solve the problems of clients who have become victims. Every day we receive a huge number of complaints about our Mail, and we try to respond in time and instruct the person what to do and where to go in this case.I can help you solve the problem !! Please write details to the mail: support{dog}fntcyber)com.
Lee Gillingham
12 June 2023
Comment from uk.trustpilot.com
0 stars. It seems since William hill had their fine, they have drastically lowered the win ratio on their games. Wagered a lot many times to reach bonus rounds and have been getting about 10% back. I have never known anything like it. Do not use these guys. They are taking full advantage right now.
Neil
11 June 2023
Comment from uk.trustpilot.com
This company used to be my favourite but something seems to have gone badly wrong in recent years. Out of all the big bookmakers its now routed firmly last in terms of customer service and experience
Craig Turner
10 June 2023
Comment from uk.trustpilot.com
Their roulette wheel is not random, so it will too often put ten reds or ten blacks in a row.
Jayde Walker
10 June 2023
Comment from uk.trustpilot.com
Absolutely rubbish you will not get a bonus never get higher then your stake worse site I've ever played slots on just take never give anything back surly with all the bad reviews they have to be investigated??
Maciek J
11 July 2023
Comment from uk.trustpilot.com
William i start feel not good because You stop be fair i play before and be very happy i know is Casino but we need more chance to win or some bonuses now for a 2monnth i lost money every play time please doing something for win rate better or give more chance to win if u dont wanna lost player's thanks and i think You change this
William i start feel not good because You stop be fair i play before and be very happy i know is Casino but we need more chance to win or some bonuses now for a 2monnth i lost money every play time please doing something for win rate better or give more chance to win if u dont wanna lost player’s thanks and i think You change this