William Hill PLAYER REVIEWS(3382)
Chris Warms
04 May 2023
Comment from uk.trustpilot.com
TAKE TAKE TAKE Williamhill is Not fair play and no way enjoyable DO NOT PLAY with these Crooks !!!!!!!
miranda stoate
04 May 2023
Comment from uk.trustpilot.com
have tried to contact W Hill about with draw new debit cardchaged Ok But the old debit card is still there for withdraws and I can not get money out Over the last 2 months contact there customer service never takes a call.. mobile 07836312689the date of experience is longer than the date there
David Cavanagh
04 May 2023
Comment from uk.trustpilot.com
Latest Betting scam from william hills-Danny Welbeck To Score, Brighton To Win & Under 3 Goals In The Match - Was 15/1 Now 18/1This is why william hill are mis-leading, this bet is the same as betting brighton to win 1-0 or 2-0 with welbeck scoring, the odds on that are 55-1 and 35-1Absolue scam merchants.
Charlie
03 May 2023
Comment from uk.trustpilot.com
Weeks now its been the same. All take take no bonus on any games. Also the betting a few sites have 2up betting i wish you would do this. You have the easiest betting system but you lack the 2up wins. I think you should look into doing this.
Rebecca
03 May 2023
Comment from uk.trustpilot.com
Dont bother !! Quick withdrawals is about the only positive experience with this site . They have no email , no phone number . Theyre live chat isnt live . Ive messaged them 8 times within two weeks with zero response . Absolutely disgusting customer service for such a big brand ! STAY WELL CLEAR
Lilly Loo
02 May 2023
Comment from uk.trustpilot.com
Online support is a joke. 2.5 hours just to verify my account as I have been locked out of it. Been trying to sort for weeks, no one ever replies to emails so thought I'd give the online chat a try. What a mistake that was! Repeatedly asked for the same documents. The call handlers are rude and extremely unhelpful, no apologies provided, the replies didn't even make sense then Brendan the 'supervisor' ended the chat before I had chance to clarify the issue was sorted. Wish I'd not bothered. I've never had such poor service with any company. They should be ashamed of the people representing them.
Paige
02 May 2023
Comment from uk.trustpilot.com
Liars and actual scam artists. Used plenty of bookies and never had problems like I do with William Hill. Theyve closed my account with money inside for no reason, and say I need to speak to live chat to resolve it. When I do so, it takes about an hour for anyone to talk to you, twice now I have been told after waiting for ages that I need to send verification evidence etc (they were quite happy to take the money before asking for this obviously). I have now done this twice and was told it would be passed higher up and I would be contacted in the next two days. Ive never heard sod all! Theyre just straight up robbing people at this point. I wasnt aware theyd had a huge fine recently but its all starting to make sense now. I mean I very much doubt a big company would try and scam money off its customers but how else do you explain what I am going through? It is the very definition of a scam. Avoid them like the plague. Meanwhile I will be sat here on livechat looking like a bloody mug begging for my account to be opened just so I can access my own money. They will not last long operating so at least knowing they will go t*ts up in next few years brings me some peace.
Stephan Hastings
02 May 2023
Comment from uk.trustpilot.com
REFUSED TO CASH BET . BET WAS STEVENAGE TO WIN. MORECOMBE TO WIN AND BTTS. DOUBLETHEY SAID THIS BET MEANT ALL 4 TEAMS HAD TO SCORE
Shaun Machin
02 May 2023
Comment from uk.trustpilot.com
Worst site play on.just takes and doesn't pay has put over 1.5k on this month and not payed anything also promotions been restricted for no reason ???
Aaron
02 May 2023
Comment from uk.trustpilot.com
Horrendous account verification procedure! Had documents declined eight times despite following their 'rules'. Website says one thing, but they demand proof of address can only be a selfie holding a bank statement; who has paper statements nowadays?!Sent over council tax bill - not good enough (despite saying yes on website). Spoke to numerous live chat agents who copy and paste the same message and then end the conversation, whilst it's also same story for the people monitoring the mailing inbox.Avoid at all costs!
customer
01 May 2023
Comment from uk.trustpilot.com
Biggest I have won was 100 from 20p spin, but it was a year ago. Since then I have spent around 1k and haven't got more than 40 win in a game. Of course I'd go try my luck on other slots, but then it just takes it all I heard they should give back about 90-95% back whereas they give back 20%. Be careful...
customer
30 April 2023
Comment from uk.trustpilot.com
1 won on a 12 spin bonus yesterday and 40p won on the same bonus game today this place is without a doubt the worse. Clearly ripping customers off after there fine now and only getting worse time to delete this rubbish avoid this crap its a terrible place and no fun whatsoever ?
Liam
30 April 2023
Comment from uk.trustpilot.com
Well 25 bets on virtual and lost every single time love taking money this site is and absolutely con worst site out there
Mark Armstrong
29 April 2023
Comment from uk.trustpilot.com
I bet 100 @ 2 a spin and had a 1 win on wish upon a jackpot absolutely disgusting. Fair gaming, more like rip the customers off!!!
customer
28 April 2023
Comment from uk.trustpilot.com
Without a doubt the biggest ripoff site available there so greedy its unreal dont deposit here dont lose your money its just horrendous and is only getting worse
WannBamm
28 April 2023
Comment from uk.trustpilot.com
I have never played slots as bad as this in my entire life...this has to be the most rigged casino out there it's disgusting honestly...It's so obvious they have rigged there slots to pay back the huge fine they got...Criminal bunch of f##King Wan##rs...
Daveym
28 April 2023
Comment from uk.trustpilot.com
Where do i start, I deposited money when I opened an account,which I used and then I played the bonus drop/ scratch of the day. I gradually made a bit of money(not loads) and then all of a sudden was kick off from any bonuses, but allowed to bet, WHAT A JOKE SHOULD NOT BE ALLOWED STAY CLEAR!!!!!!!!!!!!!
James g
27 April 2023
Comment from uk.trustpilot.com
This is getting beyond a joke now played a brand new game that launched today played just the same as all the other slots on here nothing but dead spin it ate my deposit without a single win or bonus William hill is nothing but a bunch of dirty rigging scamming b@stards and the gambling commission should have taken their license instead of fining them companys like this make me sick gambling should be fun and entertaining but that does not exist on here with these scumbags hope they rot in hell
Ian
26 April 2023
Comment from uk.trustpilot.com
I was playing sport roulette live. I loaded up number 26 with x3 1 chips and won 108. Flashed up on my balance. Happy days. Two seconds later it seemed to say I had 54 balance.
steven thorpe
26 April 2023
Comment from uk.trustpilot.com
This is fixed for losing now 888 holdings runs the show.What a waste, I've been on it years ago and it's been OK but 888 now ruined itI was banned from 888 poker 2 years ago now they've found my william Hill account it's losing 3as opposed to 2 years winning.They try and silence people who speak the truth.By banishment I mean. So I'm expecting an email or two following this twice edited review.
Joanna Marraffa
26 April 2023
Comment from uk.trustpilot.com
Absolutely fuming! Not giving withdrawal money after sending screen shot after screen shot of documents that they request and still not good enough! Liars scanners scumbags!
jackpalance1
26 April 2023
Comment from uk.trustpilot.com
William hill isnt great since 888 took over the games are useless and I wouldnt be a fan of the sports betting compared to the exchanges or bet365..
wayne lloyd
25 April 2023
Comment from uk.trustpilot.com
What the hell is going on with this site 15 years being playing since 888 casino took over thay have distride the site how thay have not been shut down is beyond me 100s of the same complaints and nothing been done 18 X in a row on the price drop and it random slots don't give bonuses and it's random live casino controled with low pay out and thay still have there licence its shocking how the gaming commission do nothing and let this happen the fine thay got thay got should of been shared out to its customers as it was our money scammed of us absolute criminals
Weeeee
25 April 2023
Comment from uk.trustpilot.com
These rip off c***s need closing down...before they got that well deserved fine, the bonus drop game was working fine, now i get zero wins and this is unusual as i was getting wins daily for months..spoke to customer services and they spat that usual bs when even people on twitter are complaining about the same thing.If something has worked perfectly for months but then stops working and they're tryna tell me nothings changed, thats insulting my intelligence as im a grown man with sense...
Samantha Sparkes
25 April 2023
Comment from uk.trustpilot.com
Are my able to upload Screenshots of monthly losses for nearly ....2.... YEARS RUNNING so that people can see with their own eyes just what a scandulous gambling company this is!? People have to be aware of this unfair gambling site is to be avoided... it dont EVER pay more then 10p and you get blood from a stone before you get a bonus round can't deactivate they make it very hard... LEGALLY stealing! Wow.
Eddie T J Naylor
25 April 2023
Comment from uk.trustpilot.com
the way the slots eat through your money is so bad just like admiral casino, bet 365, play ojo, gala bingo , gala spins , bet victor , foxy bingo, foxy games , the sun vegas , the sun bingo, virgin games , they are all tight and robbing everyone.
Mitesh
24 April 2023
Comment from uk.trustpilot.com
U mother f bastatds.I want to murder u and ur whole family....u scamming bastatds ...400 pounds gone on 20 p spins....only for 10 pounds back.. .all the games ..Will take 50 80 200 pounds before u bonus ..then get 5 pounds back....as it say ..big big win..or get 4 bonus on a row ..for a total on 20 pounds. ..then it fuk rip time...other 200 to bonus..we all should find where this bastatd live and Rob him....
paul wharton
24 April 2023
Comment from uk.trustpilot.com
Just read the reviews and it's true you can not win on any slots the pay out is no good it is absolutely disgusting on each game you play
alyssa kerridge
24 April 2023
Comment from uk.trustpilot.com
Disgusted with This company, I signed up for their free bet offer, placed my deposit and placed my Qualifying bet then never received any free bets, then received crappy customer service when I questioned them, I wish I had checked here before signing up, unsure how a company can get such a large amount of negative feedback and their management/directors do nothing about it, I only wish I could give a ZERO star review.
Tony Fawcett
24 April 2023
Comment from uk.trustpilot.com
I used to play on this site loads ,I've stopped for my own good I like hyper strike and the amount of money I have put in is a bit crazy I can tell it's rigged same pattern on free spins that never ever comes in ,you've been good in past what's happened Ive not had a single decent win in a long time,I've learnt not to bother trying anymore
matthew menzies
24 April 2023
Comment from uk.trustpilot.com
logged into William hill after years took me days to get into my account a lot of hoop jumping eventually got into the account and everything seems fine put in 10 lose it that's fine happens try to use the daily free drop doesn't allow me go to the chat contact them wait an hour to speak to a supervisor get told my account is restricted to the promotion for a reason they cant tell me get an email saying its restricted due to activity on my account how much activity could i get up to from 10 ? This decision was based on the type of activity identified on the account and/or that your activity was deemed to target our promotions or bonuses in a way other than their intended purpose.this part of the email makes no sense how else is a daily free drop intended to be used ?stay clear they are a scam and I'm contacting the gambling commission
Liam
23 April 2023
Comment from uk.trustpilot.com
Absolutely disgusted playing that virtual sports 15 bets I had at tenner over last few days and every single one lost the time on there when u bet start always near half time and second half always start bout 75 mins into it so how that a chance for anyone to win its an absolute joke should be a shammed of your self's ill stick to going to the bookies from now on
Janet Riss
23 April 2023
Comment from uk.trustpilot.com
Well it would be great if William Hill vegas slots paid out as i have got q big win in which i have been trying now for over a week to get them to pay me .. I have had no excuses from them why they havnt paid me out ..it is ok for them to take my deposits yet when i hit a big win fare and square and it didn't pay out this is robbery this is and it needs to be looked into seriously .. I am not going to let this go no way. I have and its a good job i did aswell...! got a screen shot of my win plus screen shot all chat messages all from the 16th of April 2023.they told me the technical team has limited access to look at the machines that we complain about and could take up to 72 hrs that is a continuous chat message i always get from them Well mine has took over 200 hours !!! And i am still no further forward but i will not give up they ain't getting away with this its my big win which i deserve to have handed over to me !!!!
Carl Higgins
23 April 2023
Comment from uk.trustpilot.com
Terrible site another one that's a pay to play site promos are always the same my max bet on some markets are a lot lower than other peoples despite depositing frequently. Games are designed to give you little wins then take all your money
Tony Milne
23 April 2023
Comment from uk.trustpilot.com
William hill is a ripoff have not used one eyed willy hill for year and bit but also I was a victim of one eyed willy hill ripoff. Con stay away just look at the so bad reviews that the Scottish government should step in shut website down but the government is corrupted as well stay away from one eyed willy hill ripoff scumbags. Con ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? Should be jailed the Md of one eyed willy hill ripoff. Con
Liam
22 April 2023
Comment from uk.trustpilot.com
I like how when playing virtual if you put correct scores on its always ends 0-0 or aswell if yoy put a bet on a team to win they have about 10 scores and don't score 1 so all in all they take your money no problem what a great site this is
Ritu
22 April 2023
Comment from uk.trustpilot.com
Bunch of dumb peasants , I questioned these buffoons on the bonus price drop, after I stopped winning. Than these f clowns. Removed me from all promotions, Its shows you how low and disgusting these pieces of turds are. Low life people. Absolutely amazing they think they can screw over the customers and get away it.
Dariju Polianskis
22 April 2023
Comment from uk.trustpilot.com
Unfortunately I have to give 1 star because I Don't have option otherwise I would leave -5 , can you get a win with them-, yes , can you take a cash-, yes ( very quick transfer ) but they do acc management I mean if you stake 20p and you will win 100 and take it after that you have to stake 300 to get a win of 50 and so on I mean you get a win after you loose but winning Don't cover your expenses they just managing this, sorry and good luck
Dan
22 April 2023
Comment from uk.trustpilot.com
I would give ZERO stars but it doesn't allow. APP and company is a complete joke. Constantly going down during the biggest games of the year. Super bowl. NBA playoffs. can't cash out for 5+ days. can't log in, can't transfer money to hedge bets. Casinos already have a huge advantage, William CHEATS takes it to a new level. Stay far away from this sh&^y company!!!
Mark
22 April 2023
Comment from uk.trustpilot.com
This company is an absolute disgrace. I went into the Harrow branch this morning to pick up a legitimate winning bet, and was told there was an issue with the bet.I was told to email their customer service with a photo of the winning slip and was then told I had to send a photo of myself to them.They also stated I had an online account, which Ive never had and definitely a million per cent would never have with these people.I pay for all my bets with either cash or by card.So now Im waiting for someone called Alex to get back to me.If I dont hear from them today, I shall be getting my solicitor onto the case on Monday morning, and I will be making a compensation claim, plus my solicitors fees.Please please please, do not bet with this company, bet with any other bookmakers except this one.I can understand now why William hill high street betting shops are shutting down by the dozens.Hopefully their become extinct soon after their disgraceful behaviour this morning.
rich brown
21 April 2023
Comment from uk.trustpilot.com
Was my favorite betting site, I used to get free spins every day for being a loyal customer. Ever since that fine they have made it so the free game pays no spins out (from winning 5 spins per day pre fine, now the last 9 days in a row have been losers). They are obviously taking out the fine for incompetence out on loyal players. I will be finding a new site soon, appauling.
SARAH BAKER
21 April 2023
Comment from uk.trustpilot.com
I used injoy william hill but something changed fishing pots of gold got bonus 15 spins and won 30 pence and whats happen to the bonus drop I used to win at least a few times a week now never it must be becouse of there fine slingo gone down hill has well don't think il be going on there has much now even the promotions spins u get never win anymore
Ian Ferguson
20 April 2023
Comment from uk.trustpilot.com
They have lost the plot. Just unable to access account despite live chats over many minutes. Very poor service!
David Howarth
20 April 2023
Comment from uk.trustpilot.com
For the third time in two weeks William Hill did not settle my winning bets on cycling events. I contacted them through their online chat but it still took over an hour to resolve the situation. They say that bets will be settled and winnings credited within 30 minutes of the completion of the events but they seem to have a problem settling cycling bets even after I had complained twice previously. The first time I had waited for over 7 hours before I decided to use their chat service. This time I waited over 3 hours before I contacted them. If you bet on cycling events bewwre that you could be waiting hours for settlement. The chat agent apologized saying that she also could not get through to the settlement team. Very poor service.
James g
20 April 2023
Comment from uk.trustpilot.com
The slots are absolutely disgusting on this site its dead spin after dead spin and when you do get a bonus or anything it pays in pennies its a joke considering how much you stake and wager nothing but robbing dirty b@stards
Jeff Walker
20 April 2023
Comment from uk.trustpilot.com
Disappointed that William Hill accused me of using someone else's card to bet??That's like putting money in someone elses bank account...I think their security people are way over the top ..especially as I've been using the same shop for nearly 40 years!!! Time to go elsewhere as I'm obviously not a valued customer!!!
Anne
19 April 2023
Comment from uk.trustpilot.com
The betting App is useless. It can always take your deposit okay though, never any trouble with that whatsoever, but try getting your bet on, it's either telling you to log in repeatedly when you're already logged in or it won't bring up the betslip. I'm ready for ditching it and going elsewhere.
Linzi Smith
19 April 2023
Comment from uk.trustpilot.com
Playing on game and then money just disappeared from my balance. Any advice on how to get this back. Surely this is against the law
Ramz Alkabo
19 April 2023
Comment from uk.trustpilot.com
worst shady gaming site on the planet bonus spins are flippin joke 3pound spins to win 13.80 Fix you site you and upgrade your poor gaming software
customer
05 May 2023
Comment from uk.trustpilot.com
It doesnt matter what game you play on this site its a total ripoff zero bonuses pennys paid in winnings there clearly making the customers pay for there record breaking fine avoid at all costs
It doesnt matter what game you play on this site its a total ripoff zero bonuses pennys paid in winnings there clearly making the customers pay for there record breaking fine avoid at all costs