William Hill PLAYER REVIEWS(3382)
Pissed
14 February 2023
Comment from uk.trustpilot.com
It's super Tuesday! Wish I could make a bet on this #1 sports book provider app. Maybe consider contingency servers to fail over to moving forward as a workaround. Just saying. What a debacle!! I wish I able to give no stars because this experience happens too much with this app.
Liam Moore
14 February 2023
Comment from uk.trustpilot.com
Just a shocking site last few years games are absolutely awful used tk be a good site now just rubbish half the time you can't even view your bets on to better thing now well done william hill sort yourself out
Yorkshirefox
14 February 2023
Comment from uk.trustpilot.com
Good site with super fast withdrawals and a good range of betting, bingo and games.My only problem is they just bonus banned me cos ive withdrew more than ive deposited, Abit despicable if you ask me. If this changes i will update my review.Account ID: 61170YS
Mr Gittings
13 February 2023
Comment from uk.trustpilot.com
I must say they are the fastest to pay out.. iv won a bit on this site and no sooner as i withdraw within mins its in my account :-)
Juan
13 February 2023
Comment from uk.trustpilot.com
Awful platform my winnings were to paid to me,I have written to the support team more than 10 times no single reply.I had no choice i hired a firm Ex os sy st em sl lc . io legal team to intervene.My long held winning was released and paid to my account.
Scott Livingstone
13 February 2023
Comment from uk.trustpilot.com
This bookmakers will stab you in the back at any opportunity they can and I know from the last 5 years experience with William hill you will be lucky to win your stake back it's not a fair gamble and the customer service is useless I would advise you to keep your money in your pocket and not give these inhumane company's the chance to get rich by robbing and cheeting us out of our hard earned money, think twice people please don't give these scum the satisfaction
Chris Alvey
12 February 2023
Comment from uk.trustpilot.com
Live chat is awful. They're slow and refuse to help.Save your time and DM via twitter, sorted a simple issue in 10 mins.Thanks Twitter team
Pat Graham
11 February 2023
Comment from uk.trustpilot.com
What I've noticed in William hills/888 casino in all but name, I notice when they give these enhanced offers on football trebles for example, how many win? Very few if any. Doesn't it make you wonder if bookmakers & football clubs are in league with each other making millions week in week out and the punters expense. When something is to good to be true it usually is.
Chris Warms
11 February 2023
Comment from uk.trustpilot.com
What a ripoff on slots so many dead spins and they say this is for entertainment what a disgusting joke save your money people and dont use these robbers !!!!!
Joseph
11 February 2023
Comment from uk.trustpilot.com
Worst betting site Ive used, no clarity. Either save your money or spend it on your local fruity.
Mark Armstrong
10 February 2023
Comment from uk.trustpilot.com
Fortune spins with a 1 in 10 chance rubbish. 200 in and not 1 entry in to features. I've watched people put in 1000s into these machines and not once been approached by staff.Centurion maximus winner 130 premium play rtp92% returns 16 another example of rip off bookies.
evolutiongaming Fraud
09 February 2023
Comment from uk.trustpilot.com
Willy, like all other casinos, uses third provider companies to keep track of their customers and prevent them from winnings too much compared to how much they deposit. So after losing your money in the most brutal way, with magnets, air pressure, and a ball that spins backward, but with absolute honesty from your loyal provider's platforms, you will receive a ZERO bonus.
Tom Goadby
08 February 2023
Comment from uk.trustpilot.com
Great experience with William hill over the years. Great offers good app and good odds. Wide range of sports and daily bet boosts and often free bets. Would recommend.
Eddie T J Naylor
08 February 2023
Comment from uk.trustpilot.com
came back to this poo casino after a break of getting robbed all the time and i can say without a doubt there still robbing everyone good job crap hill you really are helping everyone become poor while you become rich.
customer
08 February 2023
Comment from uk.trustpilot.com
Just a shame I have to put one star trust me this place is averaging about 85 percent dead spins on all slots and penny wins on the little bits you do win you will literally have to pump money for days on any game to receive a poor bonus Ive never played such ripoff games anywhere its just terrible and definitely not fair or fun give this place a miss if you value your time and money massive thumbs down ?
si
08 February 2023
Comment from uk.trustpilot.com
Terrible business. I would not touch this company with a barge pole. Youve only got to read the other comments to see this is not just about being a sore loser. WH are truly awful.
Toddkramer.eth
07 February 2023
Comment from uk.trustpilot.com
I Decided to take a bold step of closing my accounts i figured I was chasing too much odds or multipliers i channeled the energy in improving my passive income glad I was able to do that via ??????????.??z my holdings have increased significantly now I only take low odds and practice a rollover strategy
George
06 February 2023
Comment from uk.trustpilot.com
On Vegas games ,I haven't win absolutely nothing since last year, it's an absolute rip off,well that was it for me ,i will delete my account today
Diana A
06 February 2023
Comment from uk.trustpilot.com
Closed my account and said I self excluded which I have not so my withdraws have been stolen they closed my account and have not given me my withdrawals this is theft and I will be reporting this
Sammy
06 February 2023
Comment from uk.trustpilot.com
Used to be decent years ago but because customer support would give u stuff if the house made a mistake, now they don't let me withraw out of nowhere and if I wanted to I'd have to through chat and after that it says chat is having trouble so no possibility to withraw funds, I'm the type of better that would deposit to bet and withraw straight after, this site is auful for odds to on football betting, I'm with multiple sites and in todays day its Easy to withraw on all of them instant in ur bank account but will Hill don't like to make it easy at all, terrible site comparison to others in todays day definitely one of the worst so I decided to delete them, too much hassle to withraw money when u win
John
05 February 2023
Comment from uk.trustpilot.com
Should be banned, utter robbery....Played Goonies, King Kong and and "Deal no Deal" just for fun as though i would get a bonus. to achieve the bonus you need 3 bonus symbols.....after a combined 160 spins, i got 2 bonus symbols 20 times (then a big excitement whether the 3rd would drop.....it never did of course, so basically you need to spend a fortune to every get the bonus round i imagine. we all know you lose in the end, but blimey its meant to be fun for punters rather than a cooperate money making scam - AVOID unless you want to go broke
Justyna Gladysz
05 February 2023
Comment from uk.trustpilot.com
Rigged games all over the site.Scamming players non stop.Highly recommend to avoid those shamless thieves.
customer
05 February 2023
Comment from uk.trustpilot.com
Just a total waste of time and money these slots are so rigged its unreal you can never just play a game here and win a bonus or decent win these slots will eat money for days with dead spins and penny wins and if your lucky eventually youll get a bonus for a very small amount honestly just dont bother here its a ripoff
J R
04 February 2023
Comment from uk.trustpilot.com
Used the site for years now all of a sudden they want verification, if it was me trying to make a deposit, there'd be no request for verfication, however, the moment you wish to withdraw money they want your life story and will try anything to prevent you from withdrawing your winnings. Avoid this site, bigger is not always better.
Justyna Gladysz
03 February 2023
Comment from uk.trustpilot.com
This site is one od the top scamming sites with rigged in the UK.Im not surprised aby longer that most players chossing gambling site outside UK as gambling comission alowed those shamless thieves do whatever they want and playing on any of the sites in UK Has nothing to do with gambling which is fair etc.They basically convert that industry to money making for all of those cheating rats.UK gambling touch the bottom and soon i'm Hope they will finally have consequences of this one big scamming issue.Im Hope site like William Hill, Betfair Paddy power and PokerStars which those last 3 are owned by one person will had their licences suspended at least as they are disgrace for the name of casino.Not recommend any of the mentioned sites buch of Cheaters and scammers
Aaron
03 February 2023
Comment from uk.trustpilot.com
Out of all the betting companies so have been with, I have found William Hill to be one of the best. You are rewarded with free spins and bets almost every other day and the customer service is great.Rewarded for being a long-standing customer and also very good with responsible betting. Probably my favourite betting platform of the lot
Diane Ball
02 February 2023
Comment from uk.trustpilot.com
Don't bother Chris going to Ladbrokes.. They're equally as bad as this bunch of Bandits... I'm barred from both, as well as many more of these jokers, who dare to call themselves bookmakers!!! I'm barred, for simple daring to take their early prices, and win... Barred for winning... Please stay away from these conmen, and use Betfair Exchange. You can win all the time @ never get barred.. Chris, this is the only place to bet...
Kenneth
02 February 2023
Comment from uk.trustpilot.com
Absolutely rip off!! Play online games spend over 40 NOTHING! stay clear of this bookies!!!! If you are going to play online Ladbrokes they do pay out!
Mr Bahman Rahimi
02 February 2023
Comment from uk.trustpilot.com
As I have already stated Williamhill would not pay if you win on Basketball games again this morning did not pay on Golden Warrior v Timberwolf. It has been like this for the last 5 years. Yes thousand of pounds. They don't care we cannot even send them email.
Frank Tomlin
02 February 2023
Comment from uk.trustpilot.com
I Don't trust William hill after yesterdays episode ,having placed a bet the horse won by three lengths, thinking I had won my bet, no payment appeared on my account, After phoning customer service, they said my horse only won by three lengths, but should have won by Five, I saw nothing regarding how many it needed to win by. what next from William Hill, your horse has to be at the finishing post before other horses leave the stalls, Not a happy customer with William Hill,
Chris
31 January 2023
Comment from uk.trustpilot.com
Despite being a loyal customer for many years, Ive just had promotions on my account suspended.I will move to Ladbrokes soon.William Hill, the gentleman - not the pathetic company today - would spin in his grave if he knew what the current management team had done to his first class business. What a shame.
Graham Miller
30 January 2023
Comment from uk.trustpilot.com
Did not honour sign up bonus, said I did not opt in yet I had opted in doubled checked.
customer
29 January 2023
Comment from uk.trustpilot.com
Terrible without a doubt the worse place for slots Ive ever played dead spin after dead spin and penny payouts if your lucky just a total waste of money and customer services dont even message back its so one sided its a joke honestly dont bother and take your money to a better site you wont win here ?
anthony stephenson
28 January 2023
Comment from uk.trustpilot.com
Very poor customer service always from one female individual in particular at local branch.Clearly doesnt want to be at work.Very frosty atmosphere overall with negative vibes from her.
Tom Morgan
27 January 2023
Comment from uk.trustpilot.com
Have been trying to sign up for 3 weeks now and each time i try it says there is an issue with my account. Spoken to support team and they just tell me to send of verification which I have done multiple times and no progression in these 3 weeks just constantly the same error message.
iain mc donald
26 January 2023
Comment from uk.trustpilot.com
An honest review, the staff are knowledgeable, helpful, odds are offered on a wide variety of sport, either by bets over the counter or via ssbt machine. The mean side is no best odds guaranteed on horses, very few extra Place races, and no bonus for one winner in lucky 15,31 or 63, all a bit disappointing when most other companies give these bonuses. You can open a plus account which allows you to get boosted odds on sports via the ssbt machines. Now for the slots, well, I've never witnessed such corruption and theft really as when playing a Hills slot, the odd person may get a win but for most it's a sad game, you put money in and don't even get a game for your money, bonuses as rare as unicorn poo, I've played a lot of slots but these are the worst shop slots I've ever seen, not just for me but I've seen friends put in horrendous amounts of money and hardly get a win let alone a game for their money, so do yourselves a favour, if you like a slot, then play anywhere but hills!!!!!
chrise14
26 January 2023
Comment from uk.trustpilot.com
I did a bet which in the Barcelona v Rael Sociedad match, it included R/S to have had more cards shown than Barcelona. Finished R/S 1 red card and 1 yellow, Barcelona 2 yellow cards - normally a red card counts as 2 yellows but fair enough in WH rules it only counts as 1 (unfair but acceptable I suppose) however R/S were shown a yellow card first before it went to VAR and then they were shown a red card so in fact in the match they were shown 3 cards. William Hill would not accept this and complaint was just dismissed. Be warned as thousands will of done this special offer bet.
Cliff
26 January 2023
Comment from uk.trustpilot.com
Rubbish site avoid at all costs. Put a few bets on several days in a row and they restricted my account never ever had this problem with other sites, complete joke with really unhelpful staff
Carmen
26 January 2023
Comment from uk.trustpilot.com
I've been blocked out my account for 2 years now and I'm still getting the run around. I've got money that I can take out still in my account but for some reason they keep asking me to send ID which I have done over 6 times. I even spoke to head office who said they would sort it and still nothing. Even today I have been told the security service for the company will contact me within 24 hours but I don't believe them as I've waited over 24 months for the company to sort this.
Paul Davies
25 January 2023
Comment from uk.trustpilot.com
Great at first with offers then yet another fix of a casino. Use foxybingo its fair. I did an experiment on slingo and low and behold every time the spins have delay you can predict the outcome. Hence this site is fixed. Why cant you just be an honest casino and keep real money playing customers. Spent enough and never had a win. That i am not to bothered about it the fact the fix is so obvious it takes the fun out of playing. AVOID ..use foxy.
Robert Douglas
25 January 2023
Comment from uk.trustpilot.com
Ive made it pay for the past 18 month betting on the french horses comparing the odds on the pmu which is the french betting pool to the odds in the uk sometimes theres a big diffrence im not allowed a bet anywhere in my area i even visited a shop id never been in before went upto the betting terminal and the member of staff behind the counter switched it off and said you cant have a bet in here,obviously they had been warned about me its laughable because for years id lost gambling and now id got an edge because its all mathematics its simple if you can beat the odds over a period of time u cant loose its simple mathematics i will get round it somehow to get a bit on when the odds are in my favour
Louise
24 January 2023
Comment from uk.trustpilot.com
Is this company legit? Im trying to get a very small amount of money from my account (less than 10!) and they have blocked the payment, and keep asking me for ID. Ive sent passport, driving licence, banks statements - they just keep asking for more! Ive tried their online chat - who apparently cant help me - and that I need to upload more ID until they will speak to me. I dont know what other ID they can possibly need- which is what Im trying to find out! They are now asking me to send the ID to a different place, which Im wary of doing. It all just seems a bit off. They seem like a load of scammers- and make it very difficult to speak to anyone. I recommend you dont use these- god knows where all my ID has ended up- I regret sending them anything.
Tony Milne
22 January 2023
Comment from uk.trustpilot.com
Ripoff william hill one eyed willy hill I had 8 team's on my bet for 10 that I should get back 244 but 0ne team was postponed at the oods off 5 4 but they took 144 pounds off my win for one team scumbags Rob you all the time ????????????????????????????Ripoff one eyed willy hill scumbags ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Stephen Beckett
22 January 2023
Comment from uk.trustpilot.com
Had a winner two days ago first past post would only pay placedTook 18/1 yesterday won at 28/1 would only pay 18/1 even though thay state bpg and pay first past post.Will never step in there again after I go in tomorrow to clear funds in my account then shut it.Staff ain't got a clue either
RD
21 January 2023
Comment from uk.trustpilot.com
Just to add another to some of the similar experiences below. Getting locked out of my account suddenly for the first time in almost 20 years. No email support just live chat where they promise someone will email me, they never do.Cannot withdraw anymore as they have removed option to withdraw to my card, despite having had no problems depositing from the card. No access to the account now and no help from support.Shocking downturn from a previously decent company.
stamatis bililis
20 January 2023
Comment from uk.trustpilot.com
The worst company in England you win and they don't give you the money they lock your account and don't even return deposit money.
Eileen Leighton
19 January 2023
Comment from uk.trustpilot.com
I've only deposited 40 this month. Its 19th January. The reason I haven't deposited anymore is because it was gone in minutes. 27 dead spins in a row, followed by 1 3x win followed by another 26 dead spins. This is all the time now. Slots here are disgusting. They even emailed me after I played to say about safer gambling. Probably because I'd lost my money with only an RTP of 1%. You use to get good rewards and free bets on here too but now that's stopped. You only get 5 free 10p spins now that always are dead. They're just take take take now. I play more at paddy power. 5 free spins every week and I get free football bets sometimes up to 25.
ayabu waka
17 January 2023
Comment from uk.trustpilot.com
They invade your privacy, rudely sent me a message once when I stopped betting for a while and said that they noticed a change in my betting activities, therefore, they wanted to look at my bank statement. Really? I probably forgot to let you know where I've been yesterday and with who, or to get your permission to go out. Anyway they closed my account after I gave them the response they deserve to their ridiculous request, so good riddance.
valbi
17 January 2023
Comment from uk.trustpilot.com
William Hill is the most idiotic company I have ever met. I have an account in William Hill since 2016 and a few years ago when I played (betting football) I lost money. And everything has been okay, but when I now December 2022 and January 2023 when I played from 15 tickets, I probably won 13 with an odd +6 in all. And today when I tried to log into my William Hill account it says that we have sent you an email and you cannot log into your account. I have not received any email from William Hill about what happened. And when I contacted Live Chat I waited +20 min and the agent could not give me any reason why my account was closed and he told me that for secret reasons your account is closed forever. This happened only because I won the tickets I played. I do not prefer this website to anyone. This is the worst company I have ever known
A Seddon
14 February 2023
Comment from uk.trustpilot.com
Show any signs of not being a 'Mug Punter' and they will restrict your stakes and withdraw any promotions.
Show any signs of not being a ‘Mug Punter’ and they will restrict your stakes and withdraw any promotions.