William Hill PLAYER REVIEWS(3382)
lianne salem
10 December 2022
Comment from uk.trustpilot.com
Friendly fast and out of all the places I've been to they are quick to reply to resolve an issue
Jordy B
10 December 2022
Comment from uk.trustpilot.com
William hill WAS my favourite site a couple weeks back when i won roughly 700.. Since i won that money everything went downhill for me and my william hill account. I can no longer win ANYTHING at all, not even a penny (slots) . They have also restricted all the free bonuses on my account for no reason at all! BASICALLY IF YOU WIN ANYTHING DECENT , WITHDRAW IMMEDIATELY AND NEVER USE THE SITE AGAIN
Ellie
10 December 2022
Comment from uk.trustpilot.com
This is the worst experience i have ever had with any betting company, or any company actually. They are thieves and criminals. I placed multiple bets which they were happy to let me do without verification then when i wanted to withdraw they locked my account and have been making me do ridiculous checks ever since. It has been a week and i am still having to send stuff through. I also receive no correspondence from them regarding the progress of my checks i have to spend 20 minutes talking to a boy to find out whats going on. They sent me a list of things to send aswell and now are saying i havent sent things over that they didnt even ask me for ?? Clearly just a bunch of crooks that just want to keep all your winnings
Ashley bourne
09 December 2022
Comment from uk.trustpilot.com
Garbage company. Placed a football bet on Wednesday offered a cashout Took the cashout they rigged my bet and have now refused to pay me out and also the plus card people promised a good Will gesture. Like heck have they. Not even stuck to there promise. Absolute disgraceful people. I hope they get shut down.
Jordan Aubrey
09 December 2022
Comment from uk.trustpilot.com
terrible site! the games don't pay at all. no bonuses stay clear.
Patrick Coughlan
07 December 2022
Comment from uk.trustpilot.com
Worst gambling site going. Slots are definitely rigged. Avoid at all costs.
Eddie T J Naylor
06 December 2022
Comment from uk.trustpilot.com
bounus drop win? never for something serious..... winning more then you deposit doesn't happen the slot's are riddled with cheating as other's have said dont't win anything from the slot's they just take take take i have lost bare since i got 2.5k on the sports side lost 200 quid on 10p spin's last month its a sham dont trust these crook's and if your reading this now then you have already been mugged off.
Andrew Evans
06 December 2022
Comment from uk.trustpilot.com
The was an error when I signed up and the free bets were not automatically credited to my account. I raised this with William Hill via Twitter, and they were very helpful and promptly credited them.
AH my thoughts
05 December 2022
Comment from uk.trustpilot.com
Absolute rubbish. 3 numbers covered making my odds 13/1. Over 60 spins and didn't land on any of those 3 numbers. Chances of that are almost impossible
S V
05 December 2022
Comment from uk.trustpilot.com
They take my moneyi won bet and they dont let me login in my accTerrible customer support
James g
05 December 2022
Comment from uk.trustpilot.com
This site has got worse dead spins on every game you play no matter what day or what time its the same result the bonus drop is shocking lucky if you win 2p on that one since the takeover from 888 William hill has become one of the worst sites out there it is a shambles oh and you deposit to find the funds have not gone into your balance but they have taken the money from your account so I speak with customer service and all of a sudden my deposit is going to take 24 hours to appear on my account even though it left my bank immediately just a complete joke of a company time to close my account these people are nothing but thieving scammers
Col
05 December 2022
Comment from uk.trustpilot.com
Do not play William hill slots or Vegas...nothing pays out anymore..must be keeping up there profits in there time of need as people spend less due to cost of living and there Xmas bonuses...you've been warned ?
Gary CITY
04 December 2022
Comment from uk.trustpilot.com
Great honest service so friendly helpful Compli.ent them in every way
Lee
03 December 2022
Comment from uk.trustpilot.com
Site crashes all the time this time I was on bonus feature on Vegas guaranteed when this 2 Bob company fixes this problem I won't be on bonus feature. Complex disgrace from a company who prays on vulnerable people whilst getting fatter off its profits
kreller
02 December 2022
Comment from uk.trustpilot.com
AVOID THIS SITE AT ALL COSTSThis is an update from my previous post. Still no withdrawal coming up on 6 weeks. Have sent my bank info with there desired criteria but keep getting rejected. Turning out to be one of the biggest scam betting sites I have ever come across.Previous Post Been trying to withdraw for 3 weeksBeen trying to withdraw for 3 weeks now. Have provided multiple statements proving that I deposited the money and still no money from them. By far the worst run company I have come across. Id advise anybody to avoid this company unless you are prepared for a battle to get your money back.
MrKing
30 November 2022
Comment from uk.trustpilot.com
This is the chat I've had with this dirty vile company it was ok as a betting company till this happened, I've copied all the chats I've had with this betting company but voiding winning bets is beyond a joke and gambling commission and ibas will be informed!!! (can't copy and paste the chats I've had with this betting company) I'll copy and paste this for proof though ? Poland v ArgentinaEnhanced Odds LiveJulian Alvarez Over 1 Shot On Target - Live (WAS 29/20) @ 3.00VOIDEDRef No. O/16477172(deleted rest of bet code) Refund: 8.00 (and check on opta stats the player had 3 shots on target as you'll see that's a winning bet)
Scott Brown
27 November 2022
Comment from uk.trustpilot.com
Online service js a joke ubhave suspended my acoynt fornnongoid reason allowed me to bet and soend money then susoended account and provided nonproof to why its susoended inhave sent over 40 emails to get reasoning for why or to getvit reipeond but i have had no response so unprofessional i wantvmy acccount reopend now today
Laura
27 November 2022
Comment from uk.trustpilot.com
Gone down hill just likes to take take take! Always depositing never withdrawing, actually become boring I'm done! William hill has become a complete con not enjoyable in the slightest game play doesn't even last just likes to take
John Hamilton
26 November 2022
Comment from uk.trustpilot.com
Customer service was excellent. Used the twitter help page. Customer assistant sorted me with a complimentary bet. Very happy
Lee Edwards
26 November 2022
Comment from uk.trustpilot.com
500 down over 2 days, I can't believe what I just witnessed, 1 spins, thunderstruck storm chaser, played over 4 hours, no bonus, master if Valhalla, max bonus won, 21x diamond sands, spent 96 on 1 spins, to get the bonus finally, paid 12.50 back, William hill have changed since the take over of 888 owners, they are a scam site, William hill now are 888, it's sad to see, this use to be a very fair gambling site, you use to get at least some of your money back, it's shocking, over 1000 down in a month, just waiting to see if my football bet comes in then closing my account, please do not waste your money, just makes you angry.
Col
26 November 2022
Comment from uk.trustpilot.com
absolutley shocking compared to other sites,no way is there a 96% payout..more like 0.96AVOID AT ALL COSTSSHOULD BE INVESTIGATED BY THE GAMING AUTHORITIES !
Edward
25 November 2022
Comment from uk.trustpilot.com
William Hill and their Kiosks are the most unreliable and worst service Ive experienced. There is always something like system down, kiosk malfunctions, employees that act like they hate their job and employees that dont open as scheduled. If I ran such a company like this Id be more hands on, knowledgeable of its failures and its customers dissatisfactions. If I were CEO, Id clean house!
Eddie T J Naylor
25 November 2022
Comment from uk.trustpilot.com
187 down this month nothing new with this company you will win but never enough to go clear on balance keep that in mind dont waste your money.
Eileen Leighton
24 November 2022
Comment from uk.trustpilot.com
Do not play slots here. 200 gone since 11.49am. Its now 12.07. Have screenshot and recording to show. Nothing but dead spins and rubbish. Absolutely disgraceful
Dean Bounds
23 November 2022
Comment from uk.trustpilot.com
Very poor would even go as far as say scam held the bonus jackpot and filled what I was supposed to on a game spent best part of 400 and the full bonus still didn't go through ...
Lisa G
23 November 2022
Comment from uk.trustpilot.com
Never play if I was you If you are new to the site, you might get a few wins to reel you in , after a while, it be take, take and take Im must be over 6000 down at least Used to play regular on the site
Stephen Lennon
23 November 2022
Comment from uk.trustpilot.com
Asked to add a footballer to the world cup golden boot market and it was done within the hour. Never had any issues and when I won a good bet they phoned me to advise not reinvesting
Dariju Polianskis
23 November 2022
Comment from uk.trustpilot.com
Good running app, fast pay out, lots of promotions, just be careful play wise, happy to be customer
ALL in ONE maybe
23 November 2022
Comment from uk.trustpilot.com
Keep away! Scamers 500 on small bets 0.20-0.60 not a chance get free games! Feels like they are end of cliff and Rob u till last penny ?
James
22 November 2022
Comment from uk.trustpilot.com
Thats twice in a matter of weeks Ive had to contact hills on twitter. Both occasions I was swiftly dealt with and the problem rectified. As always hills leading from the front for me. E7
Miss L C
22 November 2022
Comment from uk.trustpilot.com
I'm speechless at how William Hill have fraudulently kept my money. Won a small amount (70) and since then I cannot withdraw funds. I have sent them at least 20-25 pictures of everything they have asked for and now that they have nothing else to ask for for verification, they wont respond. Supervisor "jess" ended the chat with me with absolutely no resolution. I have never in my life come across such a fraudulent company and the worst part is they are getting away with it. I will be taking this matter further,even if I lose money hiring a lawyer I dont care,its a matter of principle now
Jason
21 November 2022
Comment from uk.trustpilot.com
I won a special that they had in the shops, Willy Mullins to train 3 winners, 1 result was changed due to interference with another horse. However I thought I would get paid 1st past the post but apparently that doesnt apply to specials CONVENIENT
purple Bulldog
21 November 2022
Comment from uk.trustpilot.com
Made an error with sign up bonus contacted support through Facebook who sorted me out quickly
thomas muir
21 November 2022
Comment from uk.trustpilot.com
Agent was polite and helpful. Query was answered almost immediately and issue sorted without any fuss.
TanaMontana
20 November 2022
Comment from uk.trustpilot.com
This site has mugged me off past few months. I use to get my bet voided if a player doesn't start the match. Past few bets my player has been subbed on in the 75+ minute. Losing my bet by a leg. They have made a small fortune off me from bets like these. I consider that dishonourable as my bet has extremely little chance of winning due to this. You should be ashamed taking people's money in this way william hill. Discusting. Considering you have billions of pounds.
allan owen
20 November 2022
Comment from uk.trustpilot.com
Everytime I Look at what my cash out is on a William Hill plus bet they are absolutely garbage typical example I want a team to win both teams to score my team is winning 2-0 at half-time I'm all I need is the opposition to score one goal I bet 100 at 24 to 5 and all they're offering me is 136 absolute garbage I should have gone to bet365 or Ladbrokes or corals or BetFred or Tom dick or Harry down the road for better odds
Ryan Ryan
20 November 2022
Comment from uk.trustpilot.com
Avoiiiidddd all take take games are rigged after spending over 50 on 20p spins I get rewarded with 1.80p bonus pay out stay Way from these thief's
wayne lloyd
19 November 2022
Comment from uk.trustpilot.com
Can some one help me I've been with William hill for over 12 years but all of a sudden today they have restricted my bonuses don't know why i spend 50 pounds or less a week and some weeks nothing I went on chat three times a past me to a supervisor and I just don't get a reason I followed every step safe gambling got spending limits on my account I know when to take a break I'm very confused I hope it's not a reason to not give me any bonuses because that's very low for company
Jackie Culp
19 November 2022
Comment from uk.trustpilot.com
Less than one star what a rip off took my money and just keep giving me the runaround I don't get to play it I don't get to get to do anything with it they just straight up took it so now I have to go through my credit card company they hang up on you I was on hold for over an hour do not spend a dime there that's this is the worst ever place I've ever spoke with customer service sucks terrible I will never do business with this company ever
nicola butler
18 November 2022
Comment from uk.trustpilot.com
Total con!!!! Same winners every single day, same names day in day out, unfair, and what a scam! Need reporting
Matt
18 November 2022
Comment from uk.trustpilot.com
Been with them for over 10 years easily deposit upwards of 100 a week easily Got a email today saying there closing my account to protect me but I also got a email saying I had a 10 free bet so there encouraging u to play we free bets but also banning u .. very disappointed just before World CupAfter 10+ years of loyalty for hardly anything back in return either
Luke
18 November 2022
Comment from uk.trustpilot.com
I signed up to them. Placed a few bets over the course of a week. Barely broke even, Then they suspended my account with no reason. Utterly bizarre behaviour! Surely they want new customers but clearly not
senaka vithanage
16 November 2022
Comment from uk.trustpilot.com
Be aware of these scammers. They will rip you off. I used to play with them years ago. They were okay that time. I received 20% cash back bonuses every week.now nothing like that. Slots are really suck. You will get 5 free spins 0.10p worth . This guys trying to cover up their shop loses by robbing their online customers.
Scott
16 November 2022
Comment from uk.trustpilot.com
The scummiest betting site on earth. They deliberately add goals while you're watching on their app to let you think you've won and then remove the goal. The love making people who bet suffer. A company with zero morals. Scum of the earth
Victoria
14 November 2022
Comment from uk.trustpilot.com
So since I did a survey and was a lil brutal I am not longer entitled to the free promos. So I put a depo limit on my account. Promo Not available for my account live help says its to do with the safer gambling act so I aint allowed to play free games ???? even bonus drop. Defo keeping my limit on
Patrick
14 November 2022
Comment from uk.trustpilot.com
I don't bet that often, few times a week. Put 10 each way on an outsider horse that placed, won 70. Few hours later they stake restricted me to 60p and said I'm no longer allowed to use promotions or bonuses. Bit mental, was only 70!
Rob Jones
14 November 2022
Comment from uk.trustpilot.com
10,000 SPINS ON BISON RISING MEGAWAYS AND NO BONUS FEATURE. 100% RIGGED SITE, AVOID LIKE THE PLAGUE. I AM CLOSING MY ACCOUNT NOW!!!!!
Brian Jennison
14 November 2022
Comment from uk.trustpilot.com
I had a Bet on Tony Adams to be eleminated from Strictly on Saturday 12th November 2022.I bet 6.75 on him o at 9/4 I was expecting 21.93 back.When I checked my Wm Hill account. The bet had been void and the 6.75 put back into my Account????. I have been robbed of 15.18??Paddy Power has paid out on all bets on Tony Adams in FULL. If I do not get the money Wm Hill owes me I shall never use them again
Horatiu Vlad
13 November 2022
Comment from uk.trustpilot.com
I had an online account. I have cash out before end of game to find ou that I LOST THE BET. I have cash out and press the CONFIRMATION Button. I have lost my money very unfairly
Francesca
12 December 2022
Comment from uk.trustpilot.com
DO NOT JOIN THIS SITE ..you wont win. Their chat rooms are full of aggressive people. Same winners look out for Caz , luck of Irish , wozzle, the live chat is useless. Its a fix . DO NOT WASTE YOUR MONEY ITS A FIX
DO NOT JOIN THIS SITE ..you wont win. Their chat rooms are full of aggressive people. Same winners look out for Caz , luck of Irish , wozzle, the live chat is useless. Its a fix . DO NOT WASTE YOUR MONEY ITS A FIX