William Hill Review

I use the sports betting terminals a lot in william hill i save up my tickets and collect them all at once and put more bets on them off some of the winning and noticed more money had come off then i put on i just put it down to i had worked it on wrong my self i asked a behind the counter a few times and they told me it was all ok then 1 day i collect 200 and odd for eg 232:23 cant remember the exact amout i went to put the odd amount on to level me with 200 but it took double off me i told the guy behind the counter and confirmed it had took the money twice i then asked him about the one that happeded the day before and he confirmed it had all so took the money twice on that bet aswell but i told another guy the day before about the same bet which he told me everything was ok i got the money refunded for 1 the because the other one was the day before had to wait over a week to get the other but must have done this a good few more time over the time ive been betting

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Dont bother with these they are controlling the slots big time rng is rigged on here nothing but dead spins every time I come on this site no one has that much bad luck its supposed to be fun but there is nothing fun watching a game spin 100s of times and doing absolutely nothing not even a 10p win William hill is a f@cking joke your just robbing people your nothing but a bunch of scumbags and your bonus drop is a pile of sh!t too you have lost a loyal customer with me and Im taking things further as its time that corrupt companies like yourselves were sorted out and trust me you wont be getting away with this for much longer as I know how you do things as I know people who have worked in the industry and they say the same thing you cheat people you rigg what you can and try to get away with it anyone thinking of joining or depositing with these thieves dont bother save your money or give it to a good cause as these robbing b@stards dont deserve a penny and I know I wont get a response to this review as they dont give a sh!t about their customers but mark my words Im going to bring you down one way or another

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Signed up to take advantage of their signup offer of betting 10 and getting some amount of free bets.. thought it was probably the best sign up offer out there. I was fortunate enough to win my first bet, and my account was immediately locked, and they wanted verification. I complied with sending pictures of my ID, a selfie with my ID, proof of deposit into my account, but I did not comply with their request to send an unredacted bank statement – what a complete violation of privacy. Why on earth they need an unredacted bank statement to verify my ID and address is beyond me. Now they won’t let me withdraw the winnings in my account from my first bet. Absolute shocking customer service and not worth the hassle. Go use another site.Incredible how they’ve alienated a potential customer just because they won 15 on a 10 bet. Ridiculous.

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After being a customer for nearly 20 years at william hill i was in my local william hill putting bets on allday i put a 3 lucky 31 on for 93 on horse which i bet on horses most days i got for winner for just over 1500 this was on Saturday to then be told that someone with the same name as me but the person on the cctv is not me its a different person is not allowed to be served in william after id been betting all day in there and as soon as i win they not allowed to pay me ive been back and forwarded with there customer relations since then which are no help or can not tell me if my bet will be paid or how long it will take just that i have to send a pic of my id and the bet still the next day after still no word of them would not ever put a bet on in a william hill again

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Poor customer service. Get a winner & they do everything in their power to stall your withdrawal. Won’t allow me to withdraw using same method. (PayPal) Making me jump through hoops & do bank transfer & prove identity. Been a customer for years verified multiple times.

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Keep away from this , 90% payout , full of crap,worst casino I played

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Disgusting robbers absolute con con con stay away from this place or you will be mugged and robbed by these terrible people.saying slots are random but they are just rigged and I have reported them to fair gaming board its totally DISGUSTING !!!!! !!!!!!!!

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The site is dreadful full of glitches obviously for a reason ?

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Not too long ago you could put a few quid in and expect to have a reasonable enjoyable experience. Now the games just take. Seems total greed has taken over and destroyed what was a good site. I’m leaving like many others. I want a flutter not a mugging.

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I was very surprised to see so many scathing reviews of William Hill. My experience of them has always been brilliant. When I have needed to contact customer services, they have resolved my query promptly and professionally; and I get a lot of enjoyment from their different online games. I love their daily promotions, and the functionality of their app, alongside both the ease of use for betting and the thrill of the slot games. As I play small, for fun, perhaps my mindset is a contributing factor in that I dont experience the frustration of a big loss. But of all the different betting apps, William Hill is my favourite by far. I like their design, their communications, their brand, the speed of payment, and again, their promotions. I like the sense of hope they keep instilled. Ive not won a fortune (as I say, I play small, so thats to be expected), but I win small amounts (from pennies to nearly 50!) more than regularly enough that I trust in this organisation enough to feel that the claims that they are thieves or untrustworthy arent warranted. I know my experience isnt necessarily everyone elses experience, but I wanted to at least share that Ive had nothing but positive experiences with William Hill. I steer clear from places with bad reviews, but on this occasion I would suggest that you make your own decision/judgement from your own experience.

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Thief’s this thiefs games are rigged over 100 spins not one bonus

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I’m amazed how you have 100s of the same reviews about the same things and yet you just defend the games and not investigate them thay make millions and millions a year and we make nothing i haven’t had a withdraw for 8 months and every month you tell me in red how much I’m down as a human being you don’t think the is nothing rong with that i play all different slots and get the same result every time you say you don’t have any influence in the slot’s but yet 1000s of players are loosing money every day and yet thay are random games but all we do is loose and the owner’s are making millions and yet you defend them it’s shocking i get you don’t win all the time but 8 months and you see nothing rong with that.

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Glitches and crashes mid game lands on a win then suddenly jumps off! Avoid

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ONE OF THE WORST BOOKMAKERS AROUND!OPENED AN ACCOUNT THE WEEKEND JUST GONE UNDER NY GIRLFRIENDS NAME. THE ACCOUNT IS 300 DOWN! AND THEY HAVE RESTRICTED IT TO 20p A BET! SHAMBLES OF A COMPANYITS A SHAME BECAUSE BEFORE THEY GOT TAKEN OVER BY AN AMERICAN FIRM THEY WERE THE BEST ON BOOKIE ABOUT. DEFO BEST TO WORST! STEER CLEAR!

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Absolute appalling site since joining with 888 hardlies any wins or bonuses and once you do get a bonus you don’t even win on it! Just there to con more money out of people!

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Pls do not send me any messages no more, I’m tired of trying and never win ,no free spins nothing ,just bad karma playing here ,a con like all the rest ,rigged.

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WH restricted my account for no reason, that is, I can’t do any promotions, free bets, etc. They refused to give me any reason except to say that they did not take the decision lightly — if so, then why do I not have a right to know it? I will not bet on WH anymore.

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Placed a bet on Serena Williams not to win a grand slam from 2020 onwards, the whole world knows Serena has retired yet William Hill will not settle the bet. I will let the people who read this decide is she retired and why they not paying out?

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First top up won 200 got the money paid over night can’t fault this site

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Avoid these Robbers like the plague,UNFAIR gaming at its worst they just take your money without even a fair fun chance.

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I began betting with the W.H shop in Alvaston Derby in March 2022. I can honestly state that this is a joke of a betting shop the staff there constantly rob you on the prices they give you and their football prices are the lowest on the UK markets. I have moved to a far better online company who are not jealous of every win you have. The days of these high street con artists is very nearly over. If it was not for the four machines in each shop they would already be bankrupt. Do not trust any W.H employee they are trained to mislead honest gamblers avoid all W.H High street shops and their online scammers like the plague! P A Enright of Derby

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You are invited to 5 free spins then they remove a pound from your account with no free games.

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Absolute shambles of a company. Tried to sign up to get the joining offers to tempt me to bet with them. Couldn’t get past final sign up just before trying to deposit money. Emailed to find why I could not start an account to find out I had to verify myself sending in a form of ID which I had to hold in front of my face and make a selfie ??.Also had to hand write on a piece of paper the user name I signed up with?? What a parlavar. Each time received an email back 3x times in total saying could not use documents to verify. One agent asked for proof of id Drivers licence, a bank statement and to hold in front of face and take a selfie. Another something else, I’m not a bloody octopus. They use such an antiquated verification system. In between all this I have given up and now signed up to Coral, Ladbrookes and Betfred all verified without any of this crap and happily betting away with them and excellent customer service.Told William Hill to cancel my application and destroy all of the information I have forwarded to them. What company in this economic climate turns business away because of their outdated archaic rules they have in place.Wouldn’t touch William Hill with a barge pole, go with one of the other big boys who look after their customer base.

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Played slots had over 200 spins no bonus the highest amount I won on 50p spins was 38p. Used this company for a long time then they were bought out that’s when I started noticing the difference. Absolute daylight robbery. Even dick turpid wore a mask. AVOID AT ALL COSTS. I’m closing my account down as this company are literally robbing people.

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Hello ..I would like informing everybody enjoyed ‘williamhill.com ‘ that like this casino it gave to much to the own customers as now taking back , cutting the best there were on line as the 10% cashback on losses , nothingh to complain about but be careful right now to stake your money on there ..I think it’s time to turn closes the curtains and choose something better …Good luck to everyone! By Silvestro:)

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absolutely awful customer service supervisor in the name of Steve who was on line 17. 09 22 at around 21.30. I was experiencing depositing money but only half of what I was depositing was going into my acct on several occasions. when I went onto live chat not only was I waiting for a response for ages. then Steve told me my bank was in error even though I had said my bank proved what I had paid. he then proceeded to cut my chat dead. so so damn right rude. shame on you william hill

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Williamhill shop at Shardlow road Alvaston Derby. Karen the manageress at this branch is a cheat a thief and a liar. She attempted to con me out of around 1,000.00 on three separate occasions, I was proven correct by Hills head office on each of these incident. Then what happens yesterday Karen tells me she cannot serve me, this is because I sued the St Peters street W.H Branch in Derby successfully for attempting to con me and I was awarded 1,069.00 by Derby County Court. The staff at this shop are untrained and clueless this Karen is a thief, a coward and a total liar, avoid this shop at all costs. P A Enright of Derby.

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Played 29 on roulette, won 30, cashed out. No money. June. Since then I’ve sent drivers licence photos, selfies, bank statements, handwritten usernames 20+ times. Now we need it in jpg format, sent. Now it needs to be clear, sent. They keep replying with every proofs submission with the same damn requests for the same proofs I’ve already sent. This company sucks. It’s now September. Still no money. They’ve lost thousands in future business from me, I will never give them another penny.

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Bunch of Bandits… Went on holiday last September, and fancied having a few Greyhound bets.. Behold… I manager to back a few Winners and found myself restricted!!! When complaining, my account was closed and my Balance returned… Not bookmakers at all, just a bunch of Bandits… Don’t bother with these Jokers, as they only want mug-punters… Use the exchages.. The only place to go….

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Good honest company! Had some decent wins and losses lol choose the right bet and you will do fine with them. 😉 could expect pay pay be better and give a few more free bets but otherwise a really good company

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I have joined a few betting sites but the is the only one that I keep coming back to again and again. They have great promotions on a regular basis and free games where you can regularly win (small) amounts of money.

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I felt it was alright until I realised that one of my friends got jackpot 2 twice yet had been on Williamhill only few months where as those who have done it for year some of us have never seen a jackpot or anything hardly from it. I recently changed to another well known gambling site has proven the odds are better fair enough house always wins but odds are better than williamhill

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Live chat at William hill is like talking to a brick wall, completely useless and untrained staff. I had two or three queries, they basically half answer one query then disconnect you rather than giving a full explanation. They wouldn’t give me the email address for complaints because apparently that can only be released by a supervisor – and there wasn’t one available. When I again went on live chat to complain they said they a manager would email me with a response – the manager did email me but it only covered about 20% of my initial query. Going round and round in circles. Their staff are clearly thick and don’t care. Which is a shame for a company of William hills size. I’ve been betting with them for 20 years but I’m sticking with Betfair and bet365 now as they are the only ones that resolve your issues appropriately.

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So I did a withdrawal to pay pal ,I always use pay pal my money is always back within 3 hours,anyway today iv been waiting nearly 24 hours I still have no money back,and they are saying it will take 48 hours yet it states 24 at most on site,anyway iv spoke to few advisors they’ve all said different lies to me one even blamed pay pal I rang pay pal they have no issues and said William hill are lying ,how can you keep my money and not tell me why it’s not back with me yet? No reason to why ?

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CLOSE YOUR WILLIAM HILL ACCOUNT NOW. I GUARANTEE YOU FEEL BETTER. BOYCOTT WILLIAM HILL.

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Absolute CON! Same names, same winners every day and every night, no chance of winning bingo whatsoever!!!! The same winners win all.the time, no.matter if its day or night when u log on, you see the same names winning all the money!!!! Unfair is too good a word for this site More like despicable!!! Do not use!!

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I received emails from Wiiliam Hill advising of a new account with my name but I hadn’t created any account. Upon contacting their support, I was advised their had been a security breach and I was a victim of this. I was assured this had been passed to their security team, was provided a reference and they would be contacting me. That was more.than 3 weeks ago. Dare say there will be no follow up from them on this, considering nothing in 3 weeks. Shows how much emphasis they place on their customers security.

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Continuous horrendous customer service and it’s getting worse every time.

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Been with william hill years spent thousands with them so decided while football season was finished decided to take a break with them then when season started again got in touch with them to put it back on which there reply was we can do it but you can only have a 25 a month limit absolute joke after spending thousands with them

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Highway robbers especially on slots not fair gaming at all DO NOT USE THIS SITE.

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Do not give these crooks your money anymore. They are taking advantage of the cost of living crisis by the looks of it and just bleeding desperate people dry. Since last june I have put in 12 thousand pounds and had about 5 withdrawals in that time. That’s 15 months!! These people are a disgrace to the gambling industry and always will be.

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Just a word of warning, played slots over a week and before I knew it I had lost over 1400, hardly paid out and I was sucked in to the trap of putting more money in with the hope of winning some back, hard lesson learnt, please dont make the same mistake, it is so easy to get addicted and these companies make money from peoples misery, stay away!!

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Near 100 on fluffy favourites and once again not a single bonus or free spin!!! Absolute disgrace

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To put it simple nothing but robbing scamming b@stards every game is rigged I dont care what they say no fun or fair play to be had here nothing but scumbags who think nothing of just taking your money with no possible chance of a return William hill should have their license removed word of warning do not open an account or deposit on here since 888 have taken over so just like their site they will just happily rob you and rigg their slots disgusting company

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Trash customer service. Needless back and forth. Waste of time. Not worth it. Bet365 is much better.

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Just reopened my account again thanks kenneth are kar for the help

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Problem placing a free bet. Resolved swiftly via Twitter message. Great service

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Do you use!! Proper scam never seen anything like it! So I played three hands and Im not kidding the dealer had BJ 3 hands on the bounce I then moved tables and had two 2 seats and had 20 and 19 against a 2 the dealer goes and pulls 21 so I played again had 15 and bust hit on 16 got 20 dealer gets 21 so I moved table again and dealer only gone and got 21 again on very first hand Im sorry but that is beyond a joke proper scam! Lost 750 on space of 5 mins due to scamming hands!! What a disgrace and dont reply saying investigate nothing happens

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I CAN’T CONTACT THEIR CUSTOMER SERVICES. ON THEIR MAIN PAGE. EVERY TIME I TRY I AM STUCK WITH A BLANK PAGE !!!

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Excellent service , really enjoy using William hill!

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