William Hill PLAYER REVIEWS(3381)
david Finnerty
16 August 2022
Comment from uk.trustpilot.com
Sooner these thieves casino is closed the better...as for there horseracing prices they don't give too much away... greedy thieving scum...there's people in prison that has done alot less then these thieves.
customer
15 August 2022
Comment from uk.trustpilot.com
Very happy with everything, good quick customer service. I've used a few online betting companies and William Hill are by far the best. Good offers and promotions to keep it exciting.
Jack Thomson
15 August 2022
Comment from uk.trustpilot.com
Stopped ACCA club a while back never get credited free bets anymore. Probably the only bookmaker to do so bonus drop never wins. Scratch of the day is irrelevant. Promos are awful better bookmakers out there.
Cjd
14 August 2022
Comment from uk.trustpilot.com
Baddd slots only play big bass splash so far just take take take take take take lol
customer
13 August 2022
Comment from uk.trustpilot.com
THIS COMPANY HAS FROZEN MY ACCOUNT AND KEPT HOLD OF 221 OF MY MONEY WITHOUT EXPLANATION... THEY ARE A DISGRACE ..KEEP WELL CLEAR
Leonard Parker
12 August 2022
Comment from uk.trustpilot.com
very happy with the service ,except for losing the free daily drop.
Patricia Wilson
12 August 2022
Comment from uk.trustpilot.com
No they are not good I thought
Mark Armstrong
12 August 2022
Comment from uk.trustpilot.com
Extremely poor RTP as the % displayed is over hundreds of thousands, and Extremely rare to land any in game features, and all complaints go through a digital BOT and all customer service agents are of foreign descent, how convenient.
Chris Morais
12 August 2022
Comment from uk.trustpilot.com
Poor value but who cares never win any thing Please don't play
paul williams
12 August 2022
Comment from uk.trustpilot.com
Good site and nice free bets
Mark
12 August 2022
Comment from uk.trustpilot.com
William Hill must be so desperate that they resort to bulk, fake reviews every month. An uneducated four year old might summon up more imagination during this exercise and try to spread these out over the course of the month. However, this wit and brainpower is sadly lacking in the Hills top team.Dreadful, unscrupulous charlatans! Avoid at all costs!
Gary Higgins
12 August 2022
Comment from uk.trustpilot.com
Relatively new to betting online and so far the benefits compared to betting in shop have been considerable. Just to emphasise the above does not mean the shop experience has been anything but exceptional. My local shop has superb staff and customer service.Many thanksGary higgins
ROBERT PRITCHARD
12 August 2022
Comment from uk.trustpilot.com
Great betting company would strongly recommend ?
Darren
12 August 2022
Comment from uk.trustpilot.com
I just played over 400 spins on 2 of there games and did not get feature once, play there 5 free spins quite often hit feature, as soon as you play with your own money absolutely nothing. lucky if any win doubles your stake, sport or racing there ok mad to sign up to use casinos, don't waste your money, no doubt someone wins sometime, but the majority of us are absolutely ripped of, 400 spin no feature that cannot be fair play
Mark Barrett
12 August 2022
Comment from uk.trustpilot.com
Awful service. Staff havent got a clue and very very slow and extremely rude do not join they dont provide customer service they dont give a damn about their customers amnd they continually avoid answering questions
Tony Mitchell
11 August 2022
Comment from uk.trustpilot.com
Best bookie site for me. Easy to use, instinctive, bright and looks good. Extra places on loads of races, BOG, RPRs, RP analysis. Odds competitive with the rest of the market, no better no worse on average. Plenty of tools to keep a track of your account.
Na Bernstein
11 August 2022
Comment from uk.trustpilot.com
Good or better than most
Ivan Jones
11 August 2022
Comment from uk.trustpilot.com
Really great site to be with never let's you down
John McCarthy
11 August 2022
Comment from uk.trustpilot.com
Not a bad site can read prize lines like a bookie ha need to give better freebies but hey KEEP IT FUN! STOP WHEN YOU NEED TO PLAY RESPONSIBLE !!!!
Alvaras Labanauskas
11 August 2022
Comment from uk.trustpilot.com
Supervisor Martin, the customer services is disgusting. You should lose your job. No help at all, blunt and the attitude is gross. Been trying to verify my account for 2 days, send pictures of my passport, holding my passport selfie, selfie with piece of paper with my username, my bank statement in PDF, even 2 bank statements. And they still not verifying me, they still want more stuff to verify. Doesnt make sense, asking me to take selfie with bank statement even tho i have paperless statements and telling me go library to print it out. Bunch of unprofessional agents.
Brenda Mellor
11 August 2022
Comment from uk.trustpilot.com
I feel that William Hill are fair and give their customers a very good idea of the help and tools required to help them keep within their limits
David Richardson
11 August 2022
Comment from uk.trustpilot.com
I concentrate on horse racing and like ante post prices.Hills always seem to be first with prices
Bernard Sullivan
11 August 2022
Comment from uk.trustpilot.com
Never had any problems with William hill,
Colin Gibson
11 August 2022
Comment from uk.trustpilot.com
Vegas games are complete a Ripoff
Alexander
11 August 2022
Comment from uk.trustpilot.com
I have used several gaming sites But none can match William Hill. There app is the easiest to use, There freebies are a welcome Sight and l also like there bog Prices. Keep up the good work. Alexander manson.
Anthony Unsworth
11 August 2022
Comment from uk.trustpilot.com
Great online Betting site
jakebremner
11 August 2022
Comment from uk.trustpilot.com
Have had no problems with William Hills.I find most of the promotions are very good and better than other sites I use.The only weak point is the bonus drop which you very rarely win on.Overall probably the best site I use at the moment.
Mrs m cornfirth
11 August 2022
Comment from uk.trustpilot.com
I dont mind William hill. But if 888 has taken over I know now what the problem is. The promos on slots are really good but lately stake 10 get 10 free spins ok but when you do get your free spins theirs nothing at all won . Same with the 10 stake n get 5 free spins. Just lately these promos have given not one penny. It makes it then so you cant play any of the other slots as youve spent all on the promotions. I still like the site but Ill give it another week to see if the promos get any better if not I will close it. If Ive been on chat I have no trouble they are very nice. Its going to be a shame if this is happening all the time. Id be sorry to close my account but if this is regular then yes I will close it down.
Robert Cathcart
11 August 2022
Comment from uk.trustpilot.com
Good honest firm.....best odds
Terry Birch
11 August 2022
Comment from uk.trustpilot.com
This is a great site easy to use and great offers
Peter Smith
11 August 2022
Comment from uk.trustpilot.com
I enjoy the William Hill app I just back on line because the app is easy to use and I like the freebies now and then I mostly back the horses and I get to watch the racing live on the app saves running to the bookies shops
Wayne Tuck
11 August 2022
Comment from uk.trustpilot.com
Plenty of bonus and extra place races make William Hill a good bet
customer
11 August 2022
Comment from uk.trustpilot.com
I like to bet on William Hill as there always better odds on any sports.
Jan Harris
11 August 2022
Comment from uk.trustpilot.com
excellent site better than the others
Michael Tomlinson
11 August 2022
Comment from uk.trustpilot.com
Absolute rubbish can't speak to no one all computerized
Christopher F
10 August 2022
Comment from uk.trustpilot.com
Awful company!!After winning the small sum of 60 they decided to withhold payment pending further investigation? No explanation or customer service. Indian call centres and no phone number.Leo Vegas is light years above the incompetent fools!!!!
Acm Ramon
10 August 2022
Comment from uk.trustpilot.com
great app and website
Lucas
08 August 2022
Comment from uk.trustpilot.com
!!!Behalf of my mom !!! She registerd there she bet everything was fine, next day try bet again account blocked check email...She checked email and they want verify account ok she send passport , bank showing pending transaction as proof, photo of statement and account number as proof of address...Now they asking for selfie with passport in hand...that very good to send it via email if someone get it with this proof can get even loan !!! asking for 3 months clearly showing top up to william hill...yes my mum will show them how much money she got on her account....horrible company !!!!!!!! if they will hold money thats mean criminal offence....if they want proof they can come to her address and she will tell them ***** ! never register with them....stay away !!!!!!
Liam
08 August 2022
Comment from uk.trustpilot.com
Best thing about this company I'd how much control they have over the games and how they can make u win or lose well lose all the time tell me its random tell me there not fixed but your all lairs definitely moving on now ill go somewhere else love the football side but just can't be bothered with how much u scam people
gwyneth bryant
08 August 2022
Comment from uk.trustpilot.com
Am outraged that having won on a slot machine, the machine shut down and the manager said he can't do anything about the win, only give me what credit I had. He agreed to call me when the people who fix the machines looks into it as only they can determine what was won. I think it's a very iffy situation. I wanted to complain to William hill but, unsurprisingly none of the numbers on the website work. Even the head office one rings once and then cuts out. Wonder if its due to too many complaints about the scam?
Alan Bond
06 August 2022
Comment from uk.trustpilot.com
This must be the worst bookmaker for saying watch race Live and then not showing it
adrian igr
06 August 2022
Comment from uk.trustpilot.com
Jews from Israel bought William Hill and since then you can not win anything on slots, the lowest odds on the British market, daily free spins are not bad manipulation because you will not win anything anyway because they are just dead spins. Good luck I have already closed my account
Alex Lewis
06 August 2022
Comment from uk.trustpilot.com
I've been a depositing customer at William Hill online for 15 / 20 years. Today I keyed in an erroneous number by mistake, a typo and instead of placing the intended 80p I actually put 18.80. I scrambled to get to an agent to cancel but the bet was on virtual racing and they run every 2 minutes. I asked the agent just look at my betting pattern to see that I don't ever bet that amount, nowhere near and it is an honest typo mistake. Response "Race is ran, bet is settled" and basically too bad! I'm going to IBAS with this because there is literally no recourse to cancel an erroneous bet and that's so ridiculous it's got to be deliberate. Absolutely fuming!Update. I asked them for the last three conversations I had with an agent. They sent me them, with the second missing. This was the comment in which as I was typing a response, agent disconnected and told me they can't refund a bet I didn't mean to make and I asked why, unlike other live or virtual games, the dont have a cancel bet option for the player who may add an extra 0 on the end. And now I go to log in and it states "theres a problem with your acct. Please check emails we've sent you." I check, nothing. Is it part of your operating licence to delete customers relevant info from their account as you please to hide the face you know the agent deliberately took something I said, spun it, took it out of context deliberately, and now I have a gambling problem for asking for a misplaced bet to be refunded because they don't have that optionDay later, get out through to supervisor "JV" who won't give me his/her name for IBAS? Anyhow, heres the transcript and what to expect if you decide to play there...."Your account is already being reviewed and raised regarding the said dispute. There is no update for now. We'll advise you thru email once there is one. (Supervisor JV - 14:07)"So that money could be anywhere, nobody knows if I can have my money or when until a diff dpt decides because you, a supervisor, can't himself? Is that's what your telling me?Me - 14:09""Kindly wait for our designated team's update for now. This has already been raised, and we'll aim to advise you the soonest." Supervisor JV - 14:13"Problematic gambling behaviour. Ok well let me just tell u J, any accusations you make about me better have a solid basis or its slanderous and your lible.So please tell me what this behaviour your colleague observed is? One last thing....Are you standing by your colleagues decision to close my account because she says she has safer gambling concerns because I had told her I don't bet above certain amounts and therefore JV, I'm in complete control and your colleague is using that as justification for this. Do you endorse that decision as a supervisorFinal response plz for IBAS and whats you name please as I'll have to give that to them as to whom I've spoken with today. "JV" is deliberately vagueAnd don't revert to "we have a safer gaming team" rubbish, the safer gaming team didn't block my acct, you did so i would like to know if you stand by that." "We'll advise you thru email, so kindly wait for that for now. It was nice chatting, and have a good one ?Supervisor JV - 14:30Conversation closed by the agent - Now
Wayne Smith
05 August 2022
Comment from uk.trustpilot.com
Please take my advice. Do not and I repeat do not play with these crooks anymore. I have played every single day for 4 months and not had a single withdrawal and my account is 11 grand down. The free spin payouts are shameful and never go above a tenner. They are taking the mick out of every single one of us and we are falling for it we all just need to boycott and hopefully they will be found out with what they are doing to their customers because it certainly isnt regulated or fair with gambling rules. William hill hang your heads in shame your a bunch of thieves.
Miss Lilly
05 August 2022
Comment from uk.trustpilot.com
Absolutely useless. Everyone's got a free bet tonight for the Crystal Palace/Arsenal game, but the site does not work on any device. I can't add a card/place a bet etc. I also spoke to them about this problem on live chat before but to no avail. Did live chat chat help tonight? No. So I've forfeited a free bet because their site and customer service are useless.
Karl Berger
05 August 2022
Comment from uk.trustpilot.com
Live streams all over the place I bet on greyville as it displays the watch symbol and its playing commentary from another race so I click on the race its giving me commentary for and its streaming the race and this is a regular occurrence needs sorting as a punter want to be able to watch the races I bet on so it either needs correcting on the stream or needs to stop misleading punters about the availability to watch the races.
Eddie T J Naylor
05 August 2022
Comment from uk.trustpilot.com
loyal shop/ online customer for a long time pondering deleting my profile always leave feedback do there survery's but you have got so bad i don't think your worth it anymore just lost 50 no fun no win's hope 888 was worth buying you out.
Mark Hunt
05 August 2022
Comment from uk.trustpilot.com
Very slow loading up,I am not impressed ,lost 30 a week here and do not think I'll play here again due to always loosing so you have scared me off even trying .
Kerry
04 August 2022
Comment from uk.trustpilot.com
This site used to be OK but in the last couple of months has gone downhill, lack of bonuses and when one does come in its full of empty spins or the lowest win possible, credit crunch must have hit WH ! Do not use this site if you actually want to win anything. I would like to point that this site seemed to go downhill after they were bought out by 888.
Jamie
16 August 2022
Comment from uk.trustpilot.com
My card was used to out money into account to be used. The bank refunded my money and now william hill have taken it through the bank again. Terrible bot service to discuss issues. Hide behind emails and instant message. Avoid online here. They won't help to solve the issues.
My card was used to out money into account to be used. The bank refunded my money and now william hill have taken it through the bank again. Terrible bot service to discuss issues. Hide behind emails and instant message. Avoid online here. They won’t help to solve the issues.