William Hill Review

it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!

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Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell

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Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.

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Opend account deposited 100 for welcome bonus they said it was declined bank told me it wasn’t they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I’ve had with a betting company so many similar stories on internet don’t no how these scum bags get away with it AVOID

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WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing – effectively missing the race(s) Ive wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the free bets werent always applied automatically – meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and its almost as if they couldve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I dont feel valued and will be leaving for pastures new. If WH dont care, why should I??? Their loss!!!

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Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores

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3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let’s go onto virtual I’ve never experienced anything so rubbish. I played a few times now and here’s how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it’s getting the favourite your really letting yourself down william hill

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Haven’t won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .

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Excellent customer service once again through Facebook channelIssue resolved in minutes

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If you start to win often they will put restrictions on your account, I can only bet a maximum of 2 at a time, dont use these scumbags

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Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent

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I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again

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I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it’s now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn’t forced to make a withdrawal. I won’t use bet365 again. For a bookmaker to do this and have me miss racing’s biggest day in Australia is pathetic. If U lose and just give them money it’s ok but if U want Ur winnings it’s crap

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Ok for a bet as long as your not a consistent Winner like all bookmakers theyll soon but the brakes on you !! If you choose to play the games youll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because youll never win its that simple ??

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I moved from my old casino to WH only because the bonuses were amazing, every other day you would have ether 20fs or 5 or 10 free no dep bonus sitting ther, I noticed after a few months that stopped, you do still get the odd bonus every week but not as many which tells me they are going like my old casino and getting greedy with there real cash players. Now I do still like WH but they have now stopped asking for the odd bonus here and there which again doesn’t show they value there customers. They don’t do reviews on accounts were you get a review every week when you ask for one. Come on WH please don’t go greedy like the others stay independent and value your customers, you make billions a year so the odd 10 here and there or 10fs won’t kill, also the bonus you get is 5 casino with a big wagering req but most of the other big casinos do no wagering, I’d rather have 50x10p fs then 5, I wish you could opt into that option. I’d happily give 5stars if it wasn’t for the bonus problem

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Have been with William Hill for years, same personal details, bank accounts, payment methods etc, everything ok, until I had a reasonable sized win, then they want price of ID, which hadn’t changed. You can only chat online, firstly to a robot, then I think to a human, that can’t give you any real answers, except say they will look into it, then again you hear nothing. Quick to take your money but not to pay any out, never will I use them again

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Have to agree with other reviews as I got bit. If you try and see how to get someone to help your met with AI robot support which just means you spend more time that it wears you down. Awful, just not fair at all on a bet. One minute the score is within 90 mins the next its the final score. I dont trust WH and I was with them for over 10 years … closed account

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Limited my stakes from the moment I opened an account and refused to say why.

I recommend not bothering opening a william hill account, give your business to an exchange instead.

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Absolutely shocking games. Well what can I say there games are so bad not even a chance to win will can't belive how bad they are william hill used to be amazing the sports side is brilliant but the games side shocking you've let your selfs down william hill

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Great service provided today when enquiring about a void bet, refunded the stake quickly before the game started in order for me to place another bet

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Please do jot use online williamhill betting they do nothing but cheat and con u out ur money did not let me cash out yetserfay for four hours even though it did not susoend once went to complian and they did nothing told me to deal with it appaling service cheating

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absolute scammers played over 400+ spins on slots over 2 games and didnt evan get 1 bonus also kick you out of live games when you have a chance of winning big i would save your money and not put on here customer service is crap not helpfull what so ever

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William hill and other betting shops and sites in the uk have been robbing the public for years! So I put the shoe on the other foot and I rob then. I go all round the country waiting for a daft unintelligent student who works there part time and do ambiguous bets 😀😀 it works 75 percent of the time and I make a good profit 😀😂😂 nothing better than robbing these evil billionaire corrupt scum bags specially hills and the fat scum bag Fred don from betfred 😀😀 also like to say keep up the good work to sir Barry Conway and sir Neil Cole 😀😀😅

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pretty trash tbh thought they held their own in the buisness turns out just another scammin bunch of wimps behind closed doors

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Absolute clowns no good for nothing casino is well there’s no words to describe it I’m off bye

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William Hill is a Joke, I won 6 bets in a row in April 2021 and was asked for verification, I obliged and everything was rosy until October when I won a further 4 races in a row for even bigger money and was asked for verification again, unfortunately it has been 9 days and 8 emails later and I'm still to receive a penny. Getting the usual "please bare with us" by the incompetent live chat agents that take 20 minutes to answer a simple question. One thing is sure as soon as my winnings are in my account I will be cutting ties with that poorly run site.

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Been using William hill for a while now (over 20 + years)
And enjoyed playing the slots as you got good wins but very recently with the new megaways slots are to say a bit stingy would be an understatement (4p wins on 20p bet)

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The attendant at the WH kiosk in the Club Fortune refused to pay my winning ticket because I had a bad attitude about wearing a mask. She sent me to the security station and the burly security gaurd (generous description) informed me that I had abused the 'mask mandate' the last time I was in and bought the ticket. They were ok with me placing a bet, but not with me trying to collect. Not that it mattered much but I was wearing a mask when I came back the second time and on my way to the security station there were dozens of patrons not wearing masks. I felt singled out because I spoke out to the clerk and her substantial cohort (again a generous depiction) on how worthless I feel the mandate is. Again no problem taking my money but, refused to payout.

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I have being with william hill a long time now and I've never had any issues,,, but I mostly do the virtual horses,, now I have won some and lost some but the past few days I've noticed they are letting a lot of favourites win some being 5/1 and 6/1 and 15/8ths etc,,, getting very very hard to get a nice 9/1 I'm strongly recommending to keep the game neutral and stop with the favourites,, I can hear paddy Power starting to call me,, I'll check next week and see if virtual horses are fair again,,, I'll know straight away……

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Never had an issue, always happy to help and frequently receive bonus offers.

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Haven't won nothing big in a while..I only play a specific slot game .. but in the past I've won decent amounts but lately nothing .. but all in all I think they are a good site ..if any problems I chat on live chat & never had any problems .. withdrawing is the fastest site I no.. 2/3 hours max .. like I said Haven't won nothing big for a while but can't expect to win all the time unfortunately..but that's what gamblings all about you win some you lose some .. fully recommended 👌

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DO NOT SIGN UP WITH THESE THIEVES!
I SIGNED UP, PLACED A BET AND THEN ONLY THEY ASK FOR DOCUMENTATION TO VERIFY ME. I HAVE TAKEN NUMEROUS PHOTOSBAND THEY KEEP ON TELLING ME TO RESEND CLEARER PHOTOS!!!! THEY ARE CLEAR!!!! I EVEN SENT THEM ON THEIR CHAT AND THE AGENT SAID THEY ARE CLEAR, YET I'M STILL GETTING EMAILS TO RESEND!!!! USELESS THIEVES!

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Betting side is ok ,but slots side is same as other bookies ,get a good win withdraw, then slots just take your money when you keep playing ,
Stick to the betting side keep winning then you get restricted haha

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I really don't know where all these negative reviews come from? I've used William Hill, both in the high street and online since The Sixties, and they are without a doubt the only bookies I trust one thousand per cent. I've won a lot of money with them, and obviously lost a lot, but I've never had any queries at all, in any shape size or form. Unlike many bookies, if they make a mistake, they'll accept blame and pay out.
10/10

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I have been with them for 5 plus years ! Asked for a rng certificate off certain games all off a sudden I get emails about providing I’d bare in mind I have a plus card I use every day and since asking my account has been shut down. Clearly doing something they want people not to know I will show you a section off my email I received ‘ The Second Opinion team escalated your concern to our gaming specialists for review they confirmed that the overall RNG percentage for the games you played from the 03/10/2021 to 05/10/2021 was 63%.
While we appreciate that this is low, please understand’ make off that what you will ! And I was playing games with supposed 94-96rtp.

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Happy customer

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I'd only kept my account with these chancers open for sports (mostly football) betting but i've closed it now as i've absolutely had enough of their antics. Apart from the blatantly rigged casino games their "in-play" option for normal real-world betting absolutely CANNOT be trusted. They claim to rely on third-parties to provide accurate up-to-the-minute information on whatever their customer's bet on and, because of this, they won't be held accountable for any 'mistakes or delays'. This may well be the case but it doesn't excuse the fact that, after placing bets, they'll often remove the "cash-in" option for unjustifiably long periods, even in matches they're streaming live & it's transparently clear there's no reason to do so. I can't help thinking they do this in the hope they'll catch out punters expecting a safety net, only to pull the rug from under us in the hope our bets end up losing. This has happened to me far too many times now so i don't feel comfortable placing such bets anymore. I've had "cash-in" options removed for 30 minutes, 45 minutes & longer without any rhyme or reason.

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honestly nothing worth crying about but being careful what you mention to customer support is recommended, especially responsible gamble enquires. I understand the need to take responsible gambling seriously but i feel like being able to ask anything without judgement is a fair trade. they will have my account closed no matter how the conversation ends. maybe making people aware of standard practice or just an email would be nice.. there is definitely room for improvement unfortunately.

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Best casino, best customer services, what one can ask for. I m so happy with Will Hill. No withdrawal issues . Thankyou guys

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Stay well clear of William Hill they have no customer reviews and have been reviewing my documents for 14 days now and no feedback just wait for email
Unbelievable from a major bet maker

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I had a simple query regarding a withdrawal of a winning and the questions I had was answered clearly and I was assisted efficiently great service

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What is the point of the Scratch of the Day Promotion. Yet another week passes and still No Win ! Seems to defeat the object of the promotion therefore rendering it pointless !

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I am using William hill app nearly a year. While I try to bet on a match it didn't place my order.giving an error like when yor bet price change. Tried again did same. My balance was same
I tried 3rd time able place order the bet. Then realised i have charged 3 times.
There is a fault and they don't accept it. Customer service blaming me i have habit. Asked for proof of it. Nothing. Then received no reply email, saying you did your order. Can't do more. They don't check record.

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The fact that they only respond to 5 star reviews tells a story and all you need to know…

Froze my account because a live support agent took offence when I told him he was crap at his job after messing me around for an hour.

Good riddance, no one needs to use companies that employs wind up merchants who are snowflakes themselves.

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I bet in a local WH that pays out double the odds on Lucky 15 one winner.

I placed a lucky 15 correct score bet on the automated terminal and had one winner. I cashed ticket in at the machine and was only paid out single odds and not the double.

The shop staff said not there problem and gave me customer services number.

After several chats and exchanges of e mails WH are saying;

1. That the bet was on a virtual event, this despite having the bet number and having the content clearly described, actual football bet, so double odds did not apply.

Then;

2. That WH do not pay double the odds on football. Something I have collected many times in the same shop the last being last week end.

They are still standing by the above.

Has anyone else experienced this.

Disgruntled !!

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William hill betting shops are bias all they apparently do is fleece the public, there odds are outrageously poor the FOBT machines do not give a 92/% payout and I will explain why my friend had managed to obtain a FOBT machine for novelty use in his home and he explained that you can set if for 25 % 50 % and 75% or thereabouts in other words its bias and does not give a payout as over 92 % as betting shops claim the high street bookmakers rent from SG GAMING they are one of there apparent suppliers I did help and submit evidence to the Westminster government and help contribute to getting the stake reduced to 2.00 a bet on the FOBT terminal machines that William hill have in there shops , on a few final pointers the horse race events in certain events are in my view not run fairly with jockeys being banned for months at a time ! and given fines by the British Horse Racing authority the betting industry in the shops needs overhauled and I will continue to expose the apparent rackets that these bookmakers ply there trade the only good think about William hill shops IS DO NOT BET WITH THEM,

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Do not trust this site offered me 7 cashouts on my bet went to cash out every time they rejected it the match was not suspended or anything like that i go onto the chat they offer me a free ten pound bet i say ok then they dont give it me then i say what about giving me what i cashed out they say no so basically they are conning peopleand my bet coukd lose and they woukd not acceot it was they who was in wtong customer servicr is woeful avoid at all costs

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Absolutely disgusting

Dont ever ever ever win a sports bet and then go to the casino or slots, they quite clearly make it so you will lose all of your winnings, it’s actually disgusting how they will literally just turn the tap off, thats saying that you’re lucky to have the tap on to begin with to be honest, one of the worst places ever for rtp and if you actually get above the amount that you deposited, PLEASE RUN AWAY they will destroy everything you have ever owned, one of the most disgusting places I’ve had the misfortune to run into

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