William Hill Review

very exclusive bonuses for loyal customers, such as play for 20, you will get 5 spins for 0.10 p, or play football games for 5 and you will get 2 pounds, this bookmaker is worse and worse, in slots it is harder to hit the bonus I prefer to use the services of another company .I do not recommend!!!

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Once again,give a very bad service !!!
Placed a winning bet over 90 minutes ago & still not settled.They tend to take your money with immediate effect,but find it very difficult to pay out out,let alone find out the full horse race result.
It took me about 5 minutes to find it online.
I wonder why they are treating their customers like this.Overall a very bad online betting service.
Look elsewhere.There are lots more online betting services that treat their customers much better…

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THIS APP IS TOTALLY A SCAM! AFTER THEY REFUSED TO CREDIT BACK MY MONEY, I CONTACT THEIR SUPPORT BUT THEY ARE NOT SAYING ANYTHING THEN I EXPLAINED EVERYTHING ABOUT THIS SITE TO MY FRIEND AND MY FRIEND INFORMED ME ABOUT THIS HONEST MAN @Magiclord THEN I TRYIED TO REACH HIM ON TELEGRAM FOR HELP, I CAN’T BELIEVE HE WILL GET MY MONEY BACK UNTIL HE DELIVERED THE JOB, I GOT MY 8,230 CREDITED BACK TO ME. I HIGHLY RECOMMEND!

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I messaged your team on Twitter, they get back to me and I told them I need their help to help me achieve my dream by becoming a footballer or Healthcare worker and they responded in a good manner towards me, we continue the chat and they make my day as my happiest day in life

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Customer service always very quick to respond to any queries.
Easy to use app.

Would recommend William Hill

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Very quick customer service in answer to a query on DM's on Twitter.

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SCAM. This company stole my money (They never processed my withdrawal request ($2500)

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Again today William Hill , showing no form against the horses . This has got to be the worst racing app around

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Amazing company, they verified my accoutn and I had quick withdrawals, money came into my account in less then 4 hours. Dont knownwhy so mnay bad reviews. I m giving it 5 star

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if your money was stolen by william hill, contact thisisgambling.com, william hill is known for taking customers money, for that reason thisisgambling.com have taken william hill to court and will be happy to help those people whos money was stolen by william hill.

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Tweeted William hill to request for odds and they managed to get me exactly what I was requesting granted took a little time but the advisor on Twitter managed to get odds for me without any issue great help

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Worst company ever! Avoid! Signed up on Weekend and deposited 150 and won and went to withdraw. Was told would need to verify my account which is normal so sent off all docs. There take 2 days to respond and say there want proof of ID which was already sent to then have to wait another 2 days for a reply, webchat are useless and I believe even thought it’s a agent might as well be a robot which just says wait for someone to email back.

Will keep you updated with how long it actually takes!

Regards,

Mo

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Total scam .. they sent me an email for a free bet, I clicked the email and placed the bet. They took the wager amount from my account with them and refused to reimburse. There are plenty of other sources for wagering, i.e. draft kings etc. DONT waste your money with William Hill!!

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do not trust william hill with your money! this company took my money and suspended my account! livechat staff were also unbelievably rude and did not want to help me. eventually i got thisisgambling.com involved and those guys helped me get my money back, until then i could barely even reach out to william hill!

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I've been playing at William Hill since 2015 and comparing to most online casinos, it can be decent.

It does take a while for you to win, but at least you get some entertainment for your money.

Great selection of games across all tabs and they do offer a fair amount of bonuses to keep you playing.

One of the best and fairest online casinos out there, trust me!

I definitely recommend!!

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William hill Vegas multihand blackjack game, totally fixed. 4 days in a row, the higher the bet, towards low funds, dealer gets blackjack twice in a row, then 21 made up of other numbers, same thing 4 days in row!
I think it's programmed to better it's own cards towards higher bets. Hence the rip off. William hill will say it's not fixed, we don't do that but it's a load of dog pooh,Don't play it folks. Better ones out there

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Had my account for a few months, done some promos and all the daily boosts on horse racing and now have my account restricted.

This bookie only wants customers who lose all the time so they can extract as much profit from them as possible.

I won a few and lost a few and was in profit with them and they go and restrict my account so I cannot continue, why? Because I’m not losing hundreds and thousands of pounds with them. They profess to support responsible gambling when all they want is losers who they can screw the last penny out of, bunch of ass clowns.

Avoid these lowlife, rip-off, ass clown bookies and find one that doesn’t mind if you win sometimes.

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Discusting scambags! Deposit nearlly 400 spin on 0.40 max 1 bigest win 6.6 cler visible setup games with lags and super fast spins , then errors !! Discusting!

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YET on here again play fishing frenzy big catch AGAIN same result wipes me out 137 still no bonus you only need 3 scatter symbols for bonus round but nope this game refuses should be wearing a mask mt william hill just dreadful

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Williamhill is one of the best site I have worked and made a good bet with because they are reliable, I have made alot of winnings when it comes to gambling and betting with my Williamhill betting account, but all those was achieved with the help of a tipster I found online on Instagram by the name PETER_BUGY, I have made a huge amount is help on my Williamhill betting account. Am a happy winner , thanks Williamhill

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I have been playing william hill slot machines for 8 yrs and lateley because i won regularly the staff have ordrrs from management to fix the machines so i cannot win they also have my photo on managers pc tablet which they show to all staff so they can adjust the machines to ensure i cannot win

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Excellent customer Service and a Great betting website.

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Absolute joke of a company. After winning my bet on Sunday I withdrew my winnings. On Tuesday I was asked to provide verification documents for security purposes which I duly did. Two days later I have heard nothing back and still do not have my money!! What the hell is going on with this company!? No way of contacting them on their phone line which does not work nor their online chat service. Avoid this company!!!

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Basically won 20 CASH PRIZE on bonus drop, was not credited to my account and when i contacted customer support they told my i didnt actually win that i won a promotion? The promotion didnt even work, kept saying i was uneligble absolute joke of a company stick to bet365 and skybet .

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When they listen to what you want they are superb.Thanks again for your help in getting me what I want 10 out of 10.

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Navigation is quite slow when on mobile. Prices on long term markets are quite good. You just have to find a Williamhill shop to get your bets on most of the time

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Set up an account. Placed a bet. I won and went to withdraw my winnings. That is when the trouble started they asked me for a verification which I gave but I have not heard from them since. I contacted online chat and they were on helpful my money is now stuck I am out of $1,000 these people are crooks stay clear of William Hill.

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Oh dear games are shocking on this site just tryed big bass bonanza aim is to get 3 scatter symbols for bonus it robs me 36 only spinning 20p a time still no bonus just shocking got a cheek to say keep gambling FUN!!!!!!! No machine should take that amount at only 20p a spin thats over 200 spins just terrible

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I dont understand why so many leave one star reviews.
This is the best online site by a mile.
There are a couple of negatives like the site can be a bit laggy, and I was annoyed when they took the customer support email option away,
However any issue I've had has been resolved promptly via the customer service live chat or the Facebook messenger channels.
With WH I get regular free bets
Bet boosts
Money back offers
Decent promos
On a daily basis

At the moment
It's the best out there by a mile

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WILLIAM HILL BONUS DROP. "WHAT A SCAM" JUST HAD A WIN ON THE BONUS DROP. BUT NO FREE SPINS UNLESS I DEPOSIT 20.00 THIS WILL JUST GET PEOPLE HOOKED ON SLOTS, AND SHOULD BE BANNED, THOUGHT WHEN YOU WON FREE SPINS, THAT WAS EXACTLY WHAT IT WAS FREE,

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Strap a pair on William Hill.

Do you realise William Hill, how infuriating it is for people to see you replying on Trustpilot etc to only positive feedback. Strap a pair on and respond to the negative comments and try and give some advice, some feedback or even a joke or a riddle or something. Your company treat customers like the bottom of a wheelie bin when the bag has split and there’s bin juice everywhere. Respect ALL your customers not just the ones who leave nice feedback. W ankers

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!!!!!!!!!!DO NOT USE WILLIAM HILL.!!!!!!!!!!
Pathetic. Its now been 3 weeks to get age verification. It really grips my s*** when big companies like this one want and DO screw people all the time. This is what happend to me. They were quick enough to take my money for a deposit but then lock my account saying they need age verification, a few days after I starting betting they frozen my account. No one on live chat helped….. they just read of a screen and couldn't care a less about me or my problem. William Hill is a very bad, unresponsive and careless company.
If they told me when I signed up they would take my mo ey and lock my account I wouldn't of signed up……… who in there rite mined would!!!!!!!!
!!!!!!!!!!!DO NOT USE WILLIAM HILL!!!!!!!!!!!

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So I placed a bet of Italy winning euros on penalties at 10/1 AND TOOK THE PRICE! Went to collect winnings and they would only pay a lesser amount – at least dick Turpin wore a mask – that’s me done with any sort of betting as basically legalised theft!

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Signed-up, had my account immediately closed, and only got back 80% of my initial deposit. Beware!

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Totally misleading
They basically just don’t want to pay out no money
I put a bet on Italy and England game
Both teams to miss a penalty – penalty extras
Both teams missed a penalty but they are saying I haven’t won HOW!!!!!!!!!! So fuming

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Unethical practices driving me nuts
I started to play with William Hill, deposited 4000 with Skrill and won an additional 4000. I withdrew and sent my documents as you can see the email here below states I’m fully verified and should enjoy William Hill now.

Vincent – 28/10/2020 08:08 PM
Hi Diangelo,

Thanks for sending over your ID.

As expected, everything checked out fine and your account is now fully verified. You should now be able to enjoy everything on offer at William Hill Online.

We do appreciate your patience and have fun.

If you have any questions, feel free to contact us again.

Regards,

Vince

William Hill Online
Customer Verification Team
Question Reference # 201029-00135
Mind you that a Skrill withdrawal should go immediately once they approve the withdrawal. Didn’t happen. A few days after on the 30th I get another email..

Charlane – 30/10/2020 11:54 AM
Hi Diangelo,

Thank you for sending in your document(s).

We still need some additional documents to complete the verification checks of your account. You may send these as photos (.jpg), scanned or pdf format, whichever is convenient for you.

• Clearer copy of front and back of your card ending in 1719 – please make sure that the middle 8 digits of your card number and the CV2 (or 3 digits on the back of the card) are covered. The back of the card must be signed by you
• Proof of your registered address. This can either be a utility bill or bank statement issued in the last six months
• Skrill Proof of ownership for the payment method used to deposit into your account, such as a screenshot of the ‘My Account’ section of your e-wallet, showing your name, the account number or e-wallet ID and the URL of the website

We look forward to your response. Once your documents have been verified, we’ll be back in touch with an update.

Kind Regards,

Account Assurance Team
William Hill Online
Question Reference # 201030-01402

Again I sent them everything they asked for. This is the response I get.

Charlane – 30/10/2020 08:40 AM
Dear Diangelo,

Thank you for providing us with your documents on 30th of October 2020.

We have updated your account records with this information.

If you have any questions or require further assistance, please let us know. In the meantime, we hope you enjoy your betting / gaming experience here at William Hill.

Kind regards,

Account Assurance Team
William Hill Online

Administrator – 29/10/2020 05:03 PM
Hi Diangelo,

Thank you for submitting your query to our Documents team.

Your reference number is 201030-000698 should you need to quote it in any follow up contacts.

Kind regards,

Documents Team
williamhill.com

Diangelo – 29/10/2020 05:03 PM
Hereby I send you the skrill page showing the deposit, my bank statement
showing my address and a copy from my passport.

Greetings,

Diangelo

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Question Reference # 201030-00069

But I am confused cause I already sent them everything they wanted..
What is happening? Well, the withdrawals are gone from the withdrawal section. That means I will finally get my money after constantly being verified? Well, the manager contacts me and needs more verification, wait is this the pentagon? I’m starting to feel anxious, will I ever see this money? Because they look to be doing their best so they don’t have to pay out.
In the chat I asked the manager to cancel my withdrawals, which shouldn’t be possible right? What about responsible gambling William Hill..
Manager sends the money back and I feel trapped cause it looks like I will never see this money. I played all the funds because of anxiety, William Hill wins the battle. Why is it so hard to get my money I think as I get suckered into roulette. It’s not even about winning but mindless playing. After all is gone I see the trick and spells Willy used on me. Which casino verifies someone more than twice? For the same documents, asking for selfies. Like I’m trying to enter the White House. Purposefully stalling a withdrawal like this is sad and ungrounded.
What is the MGA gonna do about this? Why aren’t we protected by the MGA?

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I spent two hours on online chat trying to explain a situation where williamhill raised my account limit without my consent or permission. Online chat stated that complaints could only be addressed or referred to the following email address second_opinion@ willhill.com
I have Sent three separate emails to this address only to be told they don't accept email support and pre generated email referred me back to chat.
I find it disturbing that they are allowed to treat customers with such contempt and I am in the process of referring my concerns to IBAS as they broke the contractual aspect of my agreement. Immediately closed me account to avoid getting into debt as they had not even the common decency to either respond or apologise. Terrible customer service and avoid at all costs

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don't understand all these negative comments iv only had a good experience using the site,they always pay out within a couple of hours and always have a good amount of promotions/free bets available,and the wagering requirements are achievable and usually only 10x not the 35 or 40x that most other places have,my only complaint is that in over 6 months I haven't won a thing on the daily bonus drop ha

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Never again will I use this company.
App and website didn’t work. Wouldn’t let me bet, wouldn’t let me withdraw my money, kept sending me to the Italian website when I clicked on the English website to do anything. Customer service wasn’t helpful.

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William Hill pays out Fast!
I have been making several wins with William Hill, over the past 3 weeks, I have made over 300,000 with William Hill and I have been paid out so fast and efficiently, all thanks to a guy I met on Instagram with username ALEXDURKI_ who gives me this betting tips and made me this rich! His tips never fails me and I would recommend you text this guy for your betting tips

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I've had absolutely no problems with this casino/site at all apart from lately they've started withdrawing original deposit amount back to credit/debit card and the rest through bank transfer which takes absolute days to complete

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#YourOdds service is brilliant. Have used it twice now and they always get back to me in good time with good odds.Just a shame my actual bets are rubbish. Can’t really blame them for that though…..

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open a account with them found out i had to send them
lots of document passport and other thing
TRY close the account
still got to send them the same document
to close i
IF YOU LIKE SENDING ALL YOUR PERSONAL
INFORMATION GO AHEAD

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Closed my account without any explanation and the useless customer support just gives you their vague template answers. Don't open an account with them, spare your time and nerves and just go to a different betting site

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AVOID THEM

If there was a zero star option I would have put zero stars.

I spent 120 pound on their site and they charge you within seconds.

When I tried to to take 60 pound out of my money they asked me for verifications and ID and bank statements which I sent all of these to them and its been over 3 weeks and nothing in my account yet. I have spoken to one of their team members online and still nothing!

AVOID THEM. They just scam you without paying out!

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spent lots of time here this week with multiple deposits and i got a whopping 2x win on a feature(eye of horus)

do yourselves a favour and dont use this site, bad odds of winning anything and a terrible choice of games.

the jackpots are also just adding symbols to games which block the standard win lines of the games so you end up with lots of jackpot teases and no jackpots and ultimately you will absolutely lose money faster, its hard to find one without a jackpot on WH so honestly dont put your money into here.

No matter the reply below this is done intentionally so WH make more money

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The William Hill Deutschland Sportsbook site is appalling and German residents should think twice before using it. You can add a debit card to pay in but can then use neither the card you have just added nor your German PayPal account for withdrawals. None of this is made clear until it is too late. You are then left with only one choice for withdrawal, bank transfer, which takes 5-10 days. Their Vegas and Gaming links are still there and only when you click on them do you discover that they are unusable because WH no longer has a gaming license in DE. I also found their Live Chat extremely rude: I said nothing impolite to them, but they simply ended the chat while I was still trying to ask a question. I found the whole experience appalling and I will never use my William Hill Deutschland account again.

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Deliberately misleading wording on betting odds for Euro 2020 England game against Denmark… steer well clear of this criminal enterprise.

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I put some money in and never got it back. I put some money in to make a bet 5 days ago, went onto the account today to withdraw my winnings, and it said my account had been logged out due to issues. Then couldn't log in again. They have permantely closed my review and won't give me a reason why. Terrible customer service, slow short replies. Lengthly process for me to get my money back. Do not use

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