William Hill PLAYER REVIEWS(3379)
Momchil Velchev
07 July 2021
Comment from uk.trustpilot.com
Just created an account and couldn't login. Contacted support just to be given link to the T&Cs and told "After a review we weren’t able to satisfy our high standards about the ownership of the account. Therefore our final decision is that this account will remain closed." Like WTH? I couldn't even upload documents like any normal gambling website. Complete scam!
Rhys Massaro
07 July 2021
Comment from uk.trustpilot.com
The customer service was really good in my experience. I had a problem with a promo not being applied to my account and the person I spoke to (name: GM) swiftly fixed the problem for me, no problems at all. Had a couple of problems with the app itself, it could be better organised and a bit faster/more optimized, but it's mostly fine. They provide some pretty good deals as well.
Paul Barber
06 July 2021
Comment from uk.trustpilot.com
They've taken our money then suspended the account and are demanding we send them photo id and proof of address. They've got to be kidding! Wish I hadn't bothered. Stay away.
Marian Apostol
05 July 2021
Comment from uk.trustpilot.com
To be fair not even one casino is with us the gamblers this times ! But I still go every day at this casino take the bonus drop every day and find attractive in any ways ! You don't find any casinos now to give free spins ! Decent If I was you I would try !
Walid Lamaici
05 July 2021
Comment from uk.trustpilot.com
One of my favorite website betting sport & gaming. I had no issues on anything. Staffs are very helpful and friendly.
MYHQ SPORTZ
05 July 2021
Comment from uk.trustpilot.com
I mistakenly did a 50 bet I got only 200 returns on eye of Horus megaways fixed ain’t a word until you played
Josh Hendry
04 July 2021
Comment from uk.trustpilot.com
After waiting 31 days for a response on the jackpot I won, they replied simply saying "there is no jackpot" and offered me 5 compensation, a joke and no one has replied to my 3 complaints
Shane Clarke
04 July 2021
Comment from uk.trustpilot.com
Don't waste your time, their prices aren't even close to being competitive across most sports and the bonus drop is a complete as scam, I've not had a winner (i play everyday) for 5-6 months and when I told them they said in broken English, I'm sure you luck much very soon tomorrow, and don't waste your money on their so called double the odds on the build your bet promo b4 big games because whether they're claiming to be doubling the odds from 5/1 to 10/1 or 5/2 to 5/1 the industry standard price for them bets at that time are around 9/1 and 9/2 so in reality they're giving you almost nothing boosted and don't forget they've chosen the bet itself ehichyin most cases is compiled of stupid selections based on the teams playing, example, a team that doesn't concede or get many corners they'd have thrown in the bet builder over 9 corners etc, save your money folks and go elsewhere.
Lou
04 July 2021
Comment from uk.trustpilot.com
I find the site reasonably easy to use.. I have to admit I try the Bonus Drop every day and 99% of time I get free spins, I’ve had a cash payment of 20 too..I also get lots of freebie spins in my emails including 60p a spin on Piggy Riches where I won a good amount been as it was free! Not many other sites credit their customers with as much free stuff as WH in my opinion and lots of opportunities to win on things like Yes/No, Pick 6 and another free favourite of mine- Scratch of the Day- bonuses include free bets, boosts and sometimes free spins!… You’re not going to win all the time, and I never gamble more than I can afford to.. be real folks!.. Nadia_xxx
emma ridley
03 July 2021
Comment from uk.trustpilot.com
Sean Faulkner
03 July 2021
Comment from uk.trustpilot.com
Their support team on social media are first class. Could not be more helpful. I had an issue and they sorted it very quickly & very well. Unlike on other so-called "big" betting sites who do nothing for you.
Chris Maris
03 July 2021
Comment from uk.trustpilot.com
William hill are useless as funk they have messed me around all day for something very simple and kept bouncing between department and just sick and tired of it. They do not deserve anything good and glad other betting offices are better because I have gone with them now and going to close my account down because no one is stopping me leaving or giving me anything to stay with them so funk them. Been since 9am this morning until now at 10.29pm that is fudging ridiculous. Definitely dont consider william hill. I could go further and say they have mess me around with my mental health and got the picture proof and recored calls to prove that!!!!
susan ballantyne
03 July 2021
Comment from uk.trustpilot.com
I am not a big gambler, been on William Hill quite a while now and although I don't play alot I do like slots now and again..so its a bonus when you get freebies . And yes I've won on putting nothing in ..I won enough to cover the wagering and a few pounds left to withdraw..it went very smoothly. I must admit I wasn't expecting it to . You dont get anything for nothing in this world.. right?? No wrong I got 40 pounds for nothing. It was a while ago but I do keep getting free spins etc sent quite often..thanks William Hill. 😃. Grannybee5.
Mark Ames
03 July 2021
Comment from uk.trustpilot.com
Cash in Suspension after 40 mins after game ends.....sorry not for me I will can deleting my account and not using you again.
Matt
03 July 2021
Comment from uk.trustpilot.com
Great betting site very good bonus offer just wish you would offer best odds guaranteed and triple odds on all lucky 15. 31 and 63 and start offering football odds on matches longer than 90 mins
Gary Miller
03 July 2021
Comment from uk.trustpilot.com
Not a patch on PP or Skybet at least they honour the bets they advertise, just like William Hill shops nothing has changed.
Sean Kirk
03 July 2021
Comment from uk.trustpilot.com
Locked out of my account, only way I could get it back was to send my ID which I'm not really willing to do. Person chatting to me was very nice.
bluemal
02 July 2021
Comment from uk.trustpilot.com
Can't Fault the site been disabled for 30 years and use site as its not easy to get to the nearest WH Shop so been ideal as been on bedrest of late
Miss C Marshall
02 July 2021
Comment from uk.trustpilot.com
A good fun enjoyable experience for you even when your a new at placing a bet on the football. Also plenty of prizes on bonus drop..
Eddie Brady
02 July 2021
Comment from uk.trustpilot.com
just great site n serve no more needs say it spesks volumes for its self my fav got the best who needs the rest whll
Tony Kearney
02 July 2021
Comment from uk.trustpilot.com
instead of making the graphics fancy make them work
Alex Dawson
02 July 2021
Comment from uk.trustpilot.com
too aggressive with the rate of emails and texts they send to you. Bombardment literally . yes we know you want us to bet haha
Ronnie Gillespie
02 July 2021
Comment from uk.trustpilot.com
Bonus drop is a total sham, havnt even won a single free spin or 1p since it started, defo fixed 👎
James Shearer
02 July 2021
Comment from uk.trustpilot.com
You are the best bookmakers that I can say, good bonus you give out to the customer,5*
Ernie Chambers
02 July 2021
Comment from uk.trustpilot.com
Suγδa
02 July 2021
Comment from uk.trustpilot.com
User-friendly website, decent odds and generous offers.
louis gap
02 July 2021
Comment from uk.trustpilot.com
Martin
02 July 2021
Comment from uk.trustpilot.com
You need to be consistent with the time you put up your distance markets on the horseracing one day its 10.00 am then it can be 15mins before first race no good to me .Can you look into a coupon for teams to score a goal instead of going into each game .A lot of good things on the site but look at skybet for ease of use there's is so simple to use.
Bopper Webster
02 July 2021
Comment from uk.trustpilot.com
Overall online william hill is good, bonus drop is really bad since may when extended game, and never free bets on scratch and win anymore.
James McGlinchey
02 July 2021
Comment from uk.trustpilot.com
Carol Mckinnon
02 July 2021
Comment from uk.trustpilot.com
Bonus drop is terrible straight into the x for a few months now getting fed up with it to be honest
Howie
02 July 2021
Comment from uk.trustpilot.com
Quite possibly one of the worst bookmakers around now.. the promotions are some of the worst, specifically the bonus drop which is rigged.. to those of you familiar with it, there is no way on this earth it can fall into the x and lose every day now for 3 weeks running.. they have obviously done something to ensure this.. I have now left William Hill and years of putting up with their extremely poor odds and a site that has to load like an old school computer. Even their odds boost which we're 3 to be used on horse racing have been downgraded to 1 per customer which I find pathetic especially when its only a max of 20 stake.. any advice I can give is to stay well clear
Mrs Martin
02 July 2021
Comment from uk.trustpilot.com
Great customer service, thanks for keeping me informed 👍🏼
andrew gibson
02 July 2021
Comment from uk.trustpilot.com
ZERO!!!! Deposited and lost on slots QuickTime which is fair enough win some lose some but it’s what followed that’s disgusting.They blocked my account with no explanation.I couldn’t even get a response on the live chat on numerous occasions.Imagine trying to get a withdrawal accepted with these lot.Who are these people leaving positive reviews? Employees?Look at the positive reviews hardly any review history 1/2 at best.Fishy with terrible customer service I’ll deposit elsewhere.
Yair
02 July 2021
Comment from uk.trustpilot.com
Probably the worst customer service experience I've had so far. While trying to take part in the bonus that got me to sign up for their site they deny giving me the reward after I completed it, first asking me for a picture that there even was a bonus that they had promised and after that picture they just deny that I completed it. Good luck with your time on their site, I assure you there are many other better sites. (Don't fall for any bonuses on WILLIAMHILL) Cheers!
Karl Finch
02 July 2021
Comment from uk.trustpilot.com
Jeff
02 July 2021
Comment from uk.trustpilot.com
Great site great customer service always on your side keep it up
Chris Rice
02 July 2021
Comment from uk.trustpilot.com
Great site plenty of free bets to keep you interested good customer service way better than coral and ladbrokes
tony firth
02 July 2021
Comment from uk.trustpilot.com
Top site good bonuses wide range of slots best site by a mile well done W.HILL
Ale Alexutzzu
01 July 2021
Comment from uk.trustpilot.com
Great and easy site to use . Odds are good and free bets weekly
Mountain Man
01 July 2021
Comment from uk.trustpilot.com
William Hill are a trusted brand who have a heritage in sports betting. Their future is on Digital platforms and an engaging betting experience, William Hill need to up their game. The range of Live Games and slots expands on the sports book and they are good, with a fair range of Offers and bonuses. Sometimes the Bonuses can be hard to decipher but refresh regularly. The sport book needs to be improved e.g UK Races are listed but they are mixed up with Cartoon races which gives a cluttered effect for the serious Sports punter, Sometimes less is more. Outages and downtime do happen e.g the Gibraltar fire with no Business continuity. Overall I would recommend William Hill but their CIO needs to step up.
Mark P, Portsmouth
01 July 2021
Comment from uk.trustpilot.com
The daily free 'drop' game advertised on TV gives the false impression that the game offers a 50/50 chance of winning a prize, as 3 of the 6 options are wins, and the other 3 no wins. In fact, its fixed. For 3 months I won almost every single day (I think I had maybe 3 losses maximum). My partner had the polar opposite - she lost every day. Since April, I've played daily and not won a single game of supposed chance. Basically your account is tagged either as a winner or a loser, the supposed random falling of the disc is pre determined.
tony
01 July 2021
Comment from uk.trustpilot.com
Best bookies I've found for odds and the withdrawals are pretty quick
Martin Bennett
01 July 2021
Comment from uk.trustpilot.com
Love the bet in play option. Fun games as well
colin blake
01 July 2021
Comment from uk.trustpilot.com
Easy to use website and app, fairly competitive prices and free bet offers, Overall, very satisfied.
David
01 July 2021
Comment from uk.trustpilot.com
Very easy application to use and navigate around-good customer benefits and offers.
Billy Matthews
01 July 2021
Comment from uk.trustpilot.com
Excellent Web site fast if uve got a minute to go really never let's you down always a nice treat in your g mail free bets spins tryed and tested all the others and I mean every last one and they don't come close great job william hill keep it up
Mike Green
01 July 2021
Comment from uk.trustpilot.com
Compared with other betting companies the offers are good along with the odds .
customer
01 July 2021
Comment from uk.trustpilot.com
Great and easy site to use . Odds are good and free bets weekly
Jon Kay
07 July 2021
Comment from uk.trustpilot.com
Had trouble locating a free bet that I had won. Contacted Customer Services on there Twitter account and had it all resolved in less than 10minutes. Very helpful and polite. Great service
Had trouble locating a free bet that I had won. Contacted Customer Services on there Twitter account and had it all resolved in less than 10minutes. Very helpful and polite. Great service