William Hill PLAYER REVIEWS(3379)
Johan
17 June 2021
Comment from uk.trustpilot.com
This company is clearly a scam. They engage in false advertising, suggesting that prominent busy people are supporting them when that is simply not true. I merely dabbled in this arrangement, but I was taken in by one of these false ads (Dick Smith recommends them - not!!!). I contributed $US3000, and I managed to withdraw a small amount, first as a trial withdrawal under their instigation and then some weeks later, a further small withdrawal. Some 6 weeks later, in May 2020, my account was back at the original amount. Then, in the space of 2 days it was traded to near zero - which they said was due to COVID. I argued vigorously against this with them for some weeks, to no avail. Then in late Nov 2020, they contacted me again, but I would not agree to make any further investments. So, they then offered to reinstate $US2500 into the account with the promise that they would trade this into a profit. Subsequently, the BTC has increased multiple times and my acc0unt is currently "worth" over $US6000. However, I am unable to withdraw anything at all - my account is locked at ZERO withdrawals. My constant attempts to communicate with them in the past few months via their chat button went totally unproductive. I had lost all expectations of getting my money back till i read about a financial recovery expert via ( oliviacharlotte 0 2 0 1 @ google mail on previous reviews who has helped many....
David Murphy
17 June 2021
Comment from uk.trustpilot.com
Quick response to query and was sorted within minutes.
Chris
17 June 2021
Comment from uk.trustpilot.com
I've generally had a good experience with WilliamHill - however their Poker is rubbish - tried a few times and can never get a game - just such few people on there - don't bother with the Poker site / deposited 10 there but I easily moved it back with the Balance Transfer to my betting account. I think the phone app is okay - it does the job for me - but sometimes the My Bets can be a bit buggy and you have to close the app and reopen it. As I say, overall had a fairly alright experience - won 250 and withdrew it (and I usually only depoist 10 at a time and bet very few amounts) but I got this 250 win at a time which was really financially beneficial for me. Now I'm just betting on Greyhounds, very small amounts - for fun really - haven't won anything there. I did consider using a different app - Paddy Power - as they have more options for Greyhounds - (from different countries I think). I think some of the reviews on here are saying that virtual racing and other 'games' are really low win rates - I mean, I haven't really done any of that so I wouldn't know - I think if you stick to real life sport betting it's all fairly legit - obviously if the games were so easy to win at then they wouldn't bother with them if everyone won - they still need to win the majority don't they.. So it seems fairly obvious if you don't win on those - so I wouldn't bother
Peter Davies
17 June 2021
Comment from uk.trustpilot.com
Signed up with little issue, but couldn't get the promotion to work in time. Kindly they let me pick another. Happy.
Alan Brazier
17 June 2021
Comment from uk.trustpilot.com
Filthy Bettng company they do not pay out and close your account down. IT'S A SCAM !!!!!!!!
Gav Giovanni MacSweeney III
17 June 2021
Comment from uk.trustpilot.com
Contacted them on Twitter and received an almost instant response and solved the problem for me. Great service.
Bethany brook
16 June 2021
Comment from uk.trustpilot.com
william hill is stealing from customers as you can see if you read trust pilot and Facebook reviews. thisisgambling.com also has court case reports between them and william hill as well as letters from customers, complaining about this site. so iwhy is gambling commission doing nothing about this issue!? gambling commissions duty is to protect vulnerable customers and prevent crime! instead they are letting william hill get away with this!!
Sonny Smith
16 June 2021
Comment from uk.trustpilot.com
Whoever is running the social media for #YourOdds is a top lad very helpful and was quick with the reply
Kenny
16 June 2021
Comment from uk.trustpilot.com
Enquired about a new betting account and got all the answers I required within minutes of asking. Very informative using twitter dm process. Impressive and great service provided
Luke Kennedy
16 June 2021
Comment from uk.trustpilot.com
Had an issue. Used the twitter help page. My issue was sorted within 3 messages. Very impressed and thankful.
Thomas
16 June 2021
Comment from uk.trustpilot.com
They are cheating for sure. I've spent days monitoring their virtual world - dog racings and even got a way to track every single win. Every single dog would loose max of 6 times in a row, above that number was win coming up very shortly. So I tested it and waited until one of the dogs lost 5-6 times then started betting, not a surprise suddenly my dogs (the one i'd bet for) would loose 25 times I thought - ok, so lets say a dog can loose 10 times, so next couple of rounds, another dog lost 20 times. MIND that if I bet on dog number 1 - the other ones constantly win, loose max of 2-3 times, so then i change to the other dog and magically it looses 20 times while other ones constantly win Fortunately!!!!!!!!! I only play with 10p so not a massive loss. I did win couple of times too, but this is early on when I login to the site, afterwards it immediately goes to my dog looses constantly, and the more you bet the more it looses Coincidence? think not Avoid it at all costs
Chloe Fell
16 June 2021
Comment from uk.trustpilot.com
Scandalous, rigged site.. dont waste your money 100%
Frances
15 June 2021
Comment from uk.trustpilot.com
Joined about 7 months ago & only joined as they have my fave slot 'Fishin' Frenzy Megaways'. Sadly it just doesn't play as well on William Hill as on other sites and have now have a net deposit history of 11,500. Most I've ever withdrawn since joining was 900 and that was only once. Today alone I've deposited over 300 and only had one bonus round. Thats bad enough but the bonus round paid out 6 (the fisherman didn't even show up during the round!) Appalling slot payouts with bonus rounds very very rare. Do yourself a favour and play elsewhere!
Oliver Oconnor
15 June 2021
Comment from uk.trustpilot.com
A verified customer for 10 years, yet upon a very rare withdrawal, they request verification documents- which I have sent more than enough to prove my identity. Yet, through a shambles of customer service and 7 weeks on, I am left fraudulently denied my withdrawal. @WilliamHill #theoddsarestacked
Kirk Thompson
15 June 2021
Comment from uk.trustpilot.com
I signed up more than a year ago with 20 pound and they never got back to me just took my money because I didn’t have the correct documents because at the time I was living with my parents and didn’t pay any bills and have never been able to get into the account and the service just said… ‘sorry we cannot pass the second stage of the ‘kyc’ know your customer when I fully explained I love with no bills to pay so if you’re NEW to betting and young guy looking to gamble please avoid this site maybe Ladbrokes and bet365 better options I had with signing up
Iowa Bettor
14 June 2021
Comment from uk.trustpilot.com
AVOID. William hill is now into suspending accounts for no reason and with no explanation. Customer service is arrogant and completely unhelpful. They will ask you to email them a selfie of you, verify they have it and then keep asking you to send it again. Disgusting company. When I bet, I win like a man and lose like one. William Hill doesn’t. Beat em a few times, and expect your money to be held hostage while the payment team suspendeds your account and refuses to provide any answers. Ruined what had been a very enjoyable hobby for me. I won’t bet anymore after this is finally resolved. Go back to enjoying life
Brandon
14 June 2021
Comment from uk.trustpilot.com
20 of free bets have gone missing out of my account, this is disgusting and is an error from the company of William Hill
Niketa Basson
14 June 2021
Comment from uk.trustpilot.com
AVOID WILLIAM HILL PLEASE !!! THEY ARE CHEATING THEIR CUSTOMERS OUT OF THEIR WINNINGS.I PLACED A BET BEFORE THE OFFICIAL RACE OFF TIME.MY SELECTION WON,BUT THEN ONLY TO FIND THEY VOIDED MY BET.I CONTACTED THEIR ONLINE CHAT SERVICE AS THEY DO NOT OPERATE THEIR TELEPHONE SERVICE,ONLY TO BE SOPKEN TO BY PATRICK,THEIR ONLINE CHAT CUSTOMER SERVICE,WHO WAS VERY SARCASTIC & PROVIDED NOT HUMAN CUSTOMER SERVICE. I HAVE NEVER EVER COME ACCROSS SUCH A BAD ONLINE BOOKMAKER IN ALL MY LIFE... DO NOT SIGN OR JOIN UP TO WILLIAM HILL... THERE ARE SO MANY OTHER MUCH BETTER ONLINE BETTING SERVICE PROVIDERS OUT THERE.. SHAME ON YOU WILLIAM HILL !!! ABSOLUTELY TERRIBLE BETTING ONLINE PROVIDER... AVOID THIS BOOKMAKER WHENEVER POSSIBLE... THIS MESSAGE NEEDS TO GO VIRAL IN ORDER TO HELPO & PROTECT OTHERS FROM BEING RIPPED OFF BY THIS ONLINE BETTING INDUSTRY...!!!
Alan Brazier
13 June 2021
Comment from uk.trustpilot.com
Sorry but this company is fraudulent - they cancel winning bets off your account and then close you down. SCAM Don't be fooled
serhan miah
13 June 2021
Comment from uk.trustpilot.com
Tried to make an account as it had a new promo upon making an account, William hill management told me my account has been refused. I contact customer service and that's all I get. Waste of time and no clear answer.
Andrew Atkinson
13 June 2021
Comment from uk.trustpilot.com
Had an issue which was sorted out within 5 minutes after direct messaging @williamhill ..would highly recommend this bookmakers ....5 stars
AB
13 June 2021
Comment from uk.trustpilot.com
Excellent service on Twitter today! Resolved my issue in a few minutes.
Andrew Warner
13 June 2021
Comment from uk.trustpilot.com
I have been waiting around 5 weeks for several withdrawals to go in to my account. No excuses. Absolute joke. Over 1900. Betfred are just as slow. Iv had 2 close my account because its not going in
Iain Gordon
13 June 2021
Comment from uk.trustpilot.com
Hello I goy a quick reply re my rewards in my account Thanks
Alan Brazier
12 June 2021
Comment from uk.trustpilot.com
They steal your money and cancel your bet and account if you win.Dont entrust your money to these cowboys.
WonJae
12 June 2021
Comment from uk.trustpilot.com
I contacted on Twitter last night on how a bet win is calculated, my query was answered in just a few minutes. World class customer service. The Live Chat advisors were polite as well. Thanks you.
Christopher McDermott
12 June 2021
Comment from uk.trustpilot.com
Terrible odd predictions for games. EURO 2020? I don't know if they lie on purpose but don't trust the odds. No honest bookies left. Save it.
Jacky Harrison
12 June 2021
Comment from uk.trustpilot.com
My favourite betting site. Customer service on Twitter always helps whenever I have a issue.
Alan Brazier
11 June 2021
Comment from uk.trustpilot.com
They have stolen105 winning football bet off my account and when I complained my account was closed down without notice.
Sergiu Vlad Sabie
11 June 2021
Comment from uk.trustpilot.com
Worst slot site ever ! Nothing payed , close the account and move on .
Evie Booker
11 June 2021
Comment from uk.trustpilot.com
If Gambling commissions main objective, is to prevent crime and protect the vulnerable as well as collaborate with police and government to prevent illegal activity. Then why is William Hill stealing so much money and getting away with it? thisisgambling.com have open court cases and reports on their page as well as any evidence you need to proof the money stolen by William hill. contact them if your money was also stolen.
Kirsty
10 June 2021
Comment from uk.trustpilot.com
William hill is the worst bookmakers ever it’s disgusting and they are money grabbers if you get a bonus your lucky get a couple of quid they ruin your lives and I would say to anybody wanting to join William hill avoid at all cost I’ve closed my account and best thing I have done I feel like relieved all the positive reviews about William is a load of rubbish
lutekLuta
10 June 2021
Comment from uk.trustpilot.com
Discusting. I depositing for good week over 200 spin on grate blue finally hit bonus 15x pay spins . Win 2.2 !!!!! Another deposit of 20 on eye of horus . Spin 0.1 a spin , hit 1 bonus with 0.2 win!!! Discusting scam!!
Tom Thomas
10 June 2021
Comment from uk.trustpilot.com
I've put in over 6000 on here and only ever withdrew is 200 twice its absolutely disgusting how they can take so much money off of people.
Andrew Anderson
10 June 2021
Comment from uk.trustpilot.com
thisisgambling.com have opened a case against william hill for stealing money! why is gambling commission letting this happen? why is the government not helping customers get their stolen money back?!!
Josh Hendry
09 June 2021
Comment from uk.trustpilot.com
I won a jackpot on this site, but as it hit jackpot it flashed with server error and then refreshed, I've waited 11 days and apparently it's still "under investigation" customer service told me to "wait" and usually it takes 72 hours, shocking experience will take my business elsewhere
Ian Cole
09 June 2021
Comment from uk.trustpilot.com
Still not heard anything from the so called William hill obviously don't look at there reviews disgusting customer service obviously they have no feelings
Martin Hayes
09 June 2021
Comment from uk.trustpilot.com
Always good..very quick transfer of winnings into bank account
Niketa Basson
09 June 2021
Comment from uk.trustpilot.com
Avoid this terrible online bookmaker !!! Offers cash out during horse races. But when you try,shows up ERROR...each time... Very sarcastic customer service advisor... No customer service support... There are so many other much better online bookmakers.If just one person takes my advice,i will have achieved something very worth while...
Jamie Payne
08 June 2021
Comment from uk.trustpilot.com
Easy to use site with brilliant promotions
James Nanson
08 June 2021
Comment from uk.trustpilot.com
Very good site good daily offers best online site for me and I've tried them all
michael field
08 June 2021
Comment from uk.trustpilot.com
easy to use, reliable
Donald Breen
08 June 2021
Comment from uk.trustpilot.com
Excellent odds and price boost fast app and don’t mind paying out easy to rate hills high
Pasteboard Fiftytwo
08 June 2021
Comment from uk.trustpilot.com
Very good site, fair bonuses etc.
William Stewart
08 June 2021
Comment from uk.trustpilot.com
Free bets and bet boosts make the experience more fun.
Martin Dubber
08 June 2021
Comment from uk.trustpilot.com
I like the William Hill website, it's easy to use on a laptop or through the app. My one gripe, it is hard to incorporate "penalty taken" in the Build Your Odds section. Many other selections seem to take this option out
Mark
08 June 2021
Comment from uk.trustpilot.com
I think William Hill is a very good, easy to use site and there regular boosts and offers are second to none, very happy with their service.
Gary
08 June 2021
Comment from uk.trustpilot.com
Great site and very good regular promotions and offers, also helpful service when needed
Bobby Campbell
08 June 2021
Comment from uk.trustpilot.com
rwn
17 June 2021
Comment from uk.trustpilot.com
Contacted them on Twitter and received an almost instant response and solved the problem for me. Great service.
Contacted them on Twitter and received an almost instant response and solved the problem for me. Great service.