William Hill PLAYER REVIEWS(3376)
Gabriella Aziz
01 December 2020
Comment from uk.trustpilot.com
They keep taking betting lines off the board can't stand the people who are in charge of the sports betting no action should not be in business
Judith
30 November 2020
Comment from uk.trustpilot.com
My experience with this company is terrible. I lost my money to this people and no one was talking about a way out of the mess. The customer care representative I spoke to kept saying there’s nothing they could do and then they stopped picking my calls or replying my mails. It was after I involved Mr Bruce, who helped me to return my money. Georgebruce 0 0 atyahoomail
Oak
30 November 2020
Comment from uk.trustpilot.com
Absolutley shameful organisation. Clearly their games are fixed. Playing the free bonus explorer game, i always get two symbols first then the next three are always X's. Its been many months and always the same pattern. Fixed, hoax, and a really bad bad company.
Milen Georgiev
29 November 2020
Comment from uk.trustpilot.com
They are the worst gambling companies ever. Play The Strongest Over 3.5. They score in 56th min. For3:0 william hill just left the mach on half time to the ent that's my last one for 2170. No cash out no noting .they just said terms and conditions
Jack Mccallum
29 November 2020
Comment from uk.trustpilot.com
Opened a account up placed 5x 50 pound bets and they suspend account.i mean come on.seriously.no wounder they closeing shops all over.who wud want to use!
Mark
29 November 2020
Comment from uk.trustpilot.com
One star is too many. I won 100 with a fun bet on boxing. They won't pay me despite sending them multiple proofs of I.D. Absolute parasites this company
Patrick Mateer
28 November 2020
Comment from uk.trustpilot.com
Useless. Tried to open a chat and by the time I finally got through, far to late. Lagging well behind competitors.
Brent Lingham
26 November 2020
Comment from uk.trustpilot.com
very slow casino ,and errors the loading games only thing that works is depositing but i wont be back.
Anthony Watson
25 November 2020
Comment from uk.trustpilot.com
Totally fixed, features never come in on slots even after 1000’s of spins, obviously with the shops being shut everything on line has been reduced to virtually 0 % payout, SCAMMERS !!!
Juliet Bryan
25 November 2020
Comment from uk.trustpilot.com
Here is a tip on how to bet and win! There is a guy I met on Instagram called yeri_bets, he is the best I have seen when it comes to fixed matches! I made over 100k with his fixed matches and an amazing thing with him is that he offers payment after winning for his matches! I suggest you message him to testify to his fixed bets
Consumer
25 November 2020
Comment from uk.trustpilot.com
I played online game i won total win 63000 ..when exit the game they ripped me off they removed the money from my account balance ..they give me 127 in my account...that's the biggest theft and stealing ...willam hill are mafia .they only taking money ...when you win ..they will not give you .your winning money they're insulted me by doing this ripped me for 63000...that's theft stealing and insulting...
Clark jonny
25 November 2020
Comment from uk.trustpilot.com
My experience with Williamhill for the past few month have been of many loses but after I found a tipster on instagram by the name EDMOND_TIPSTER he have relived my lost and I have made over 20millions pounds on his fixed odd ,all I need is to stake huge and pay afterwinning, he is the best for sure
George Appleton
24 November 2020
Comment from uk.trustpilot.com
absolutely fuckinh bol*ocks they’ve robbed 90 off me !! deposited 90 then withdrew it a couple days later and they still haven’t paid me back after weeks. Can’t get onto the customer service because they’re shi-t useless cun-ts . I would rather try winning money from throwing my money into the sea , would still be more of a chance of not getting mugged off than using this shi_t bull-shi-t
Marcin Zienkiewicz
24 November 2020
Comment from uk.trustpilot.com
I opened an account at williamhill and gave a deposit. when I wanted them to pay me back my problems started. they wanted all my details, including PayPal, the address that I lived with before 6 months, so that I would write my details on a piece of paper and take a self-photo of all my bank details and pictures of the logos of the offices where my documents were issued.
Scott
22 November 2020
Comment from uk.trustpilot.com
Definitely the worst of the sports betting apps I've used. Terrible live betting.
Telling it like it is
22 November 2020
Comment from uk.trustpilot.com
A shambolic and deeply frustrating online-betting site with technical glitches galore & supposedly "random games of chance" that have outcomes which genuinely appear to be dictated by algorithms VERY heavily in favour of the company. I mostly bet on in-play football and i've lost a fair amount of money due to, among other things, the "cash-in" option inexplicably being retracted for long periods, incorrect scorelines being shown, live-streams going down and much more besides. The customer service is a joke. They ask for a few minutes to check even the simplest things or pass you from one department to another (and sometimes back again) and then just end up offering a token free-bet for your trouble or refer you to T&C's. I've never had a proper refund when things go wrong. Avoid at all costs.
STEPHEN TRUPP
22 November 2020
Comment from uk.trustpilot.com
just like vietnam...just another oil company scam...totally hopeless...tried many times to access the site with the "assistance" of tech. support...could never get on...total and complete 💩💩💩
jackpalance1
20 November 2020
Comment from uk.trustpilot.com
William Hill are tight if you win take it and run as fast as you can🏃
Michael
20 November 2020
Comment from uk.trustpilot.com
let me play but not cash out than it tells me errors costumer support sometimes helps but sometimes keeps you on the line for 2 hours
The Woman In Black
20 November 2020
Comment from uk.trustpilot.com
Force to give one star 😒.. Daylight robbery; the worst website in the universe;no fun because you cannot even watch your bets in play; bet slip takes for ever to accept .. especially in virtual.. and especially when you guess the right winner; they take back their winnings in one foul swoop, then start emailing you to take control of your spending; should be closed down immediately 🤬
Robert Leggatt
20 November 2020
Comment from uk.trustpilot.com
I bet on trump to win the election and the money was taken out before the election has been decided. The media do not decide who wins the election and neither do disgusting betting sites. Never betting again here.
paul sampson
20 November 2020
Comment from uk.trustpilot.com
The site is constantly down. Terrible, horrible, the worst app I've ever used. It is trash!
David Bodenham
19 November 2020
Comment from uk.trustpilot.com
Still waiting to hear from William Hill regarding fraudulent activity reported on my account 2 weeks ago ! This is a serious matter and a reputable company would react appropriately and promptly. Will keep updating this site until I receive a full and considered response from WH. Disappointing !
Ken Talbot
19 November 2020
Comment from uk.trustpilot.com
This site is corrupt... 150.00 deposited over a short period of time ... One bonus given which paid 2:50 .. STAY AWAY FROM THIS SITE .....
Menuka Dilhan
19 November 2020
Comment from uk.trustpilot.com
No matter what anyone says.This is the best site I 've ever seen.Customer service is very good,Deal with them the right way. 100% Recommended This site..!
David Scott
18 November 2020
Comment from uk.trustpilot.com
Restricted my account and Supervisor Ian had the nerve to accuse me of wrongdoing for participating in one of their offers. I also got my girlfriend to join as she likes bingo, and she got restricted and accused also. "This decision was based on the type of activity identified on the account and / or that your activity was deemed to target our promotions or bonuses in a way other than their intended purpose." Why bother offering promotions then restrict and accuse your customers. Like i said in my e-mail, at least have the balls to tell me why you restrict me.
marquis miller
17 November 2020
Comment from uk.trustpilot.com
William hill will be losing me as a customer today which is sad because I liked most of the odds I felt they were fair and I never had an issue getting paid when I did win. However I like to make big wagers. Like $1,500 per bet and you times that by 6 it starts to add up when your doing it 4 times a week. I don’t like carrying that much cash on me often and also don’t like to go inside and see a lot of people looking at me when I do put 10k on the counter. So for a year I have been trying to use my ACH and never will this company sight line let that happen. Its were not sure what’s going on, then it’s oh we need your ID. Ok well here you go. How long does it take to add to my account? Oh up to 2 hours. It’s been 48 hours and still nothing. I had this same issue 8 months ago and got tired of the waiting game and continued to make the long drive with all this cash but this was it. No longer will I do it until William hill starts to invest into a company that can handle a multi million dollar company like William hill. Sight line is hurting their perception and that’s all it takes for me. Ill try AmeriStar i hear the lines are a bit off from others but the customer service is spectacular. I’ll take that after this William hill run.
Chris
17 November 2020
Comment from uk.trustpilot.com
A follow on the below review. Unless you have a professional photo studio and professional photograper at home as well as access to more documents than you have ever needed for anything you can expect to never be able to see your deposits. See similar posts by others below. After providing all kinds of documents with selfies they requested, they came back to ask for yet another one, which i would have to print out and stand beside in the photo . I am not providing. I am requesting them to send me back my deposit and will update later on how this goes. Do not sign up to william hill. I have signed up to other sites and nothing like this for example sky bet was fine with driving licence and proof of address. Also william hill said images were blurred on documents already accepted by other organizations.
Ovidiu
16 November 2020
Comment from uk.trustpilot.com
Hi friends . I won on 16.11.20 a ticket of 1333.33 euros. I was asked for some documents that I sent 3 times but it seems that it is not good. I send them every time and they say they are not correct despite the fact that I sent them exactly what they asked for. why is he trying to deceive us ??? when I lost they quickly took money from my card but when I won why don't they put my money in ?? I will wait 2 more days and if they don't deliver money to my account I will sue them and I will prove to them that it is not ok to make fun of people !!!! don't be fooled
Ken Talbot
16 November 2020
Comment from uk.trustpilot.com
I thought 888 were bad ... This site is far worse ... Disgusting payout percentage .. bonus if any are a joke .... You can win more at Blackpool penny arcade .... William hill Vegas ... A joke
david
16 November 2020
Comment from uk.trustpilot.com
WillHill Bookmakers are Terrible with there sports betting odds the only good thing about WillHill is do not play with them they should have music playing in the background with the song (its impossible) by peri como the whole set up is designed to to depart you of your cash the only advice i can suggest is do not play with these rackateers because in reality thats what they are stay well away from these legalised theives
Tasha Dodman
16 November 2020
Comment from uk.trustpilot.com
Terrible company have been trying to withdraw my winnings and sent 10 different sets of documents over the past 3 weeks and guess what still haven't received my money. What a joke
John
15 November 2020
Comment from uk.trustpilot.com
Joined online and placed a bet and won. Then they asked for verification documents despite sending these numerous times they still wont accept them and have now suspended my account and refusing to pay out. I've now started a court case against them. If you have problems with them - take them court! Start a claim online. Its quick and easy.
john hughes
15 November 2020
Comment from uk.trustpilot.com
I really find it hard to believe that this casino site is legal. When your having hundreds and hundreds of spins and never getting a bonus round.
Stephen
14 November 2020
Comment from uk.trustpilot.com
Wiilliam hill has been left behind! No best price night before like paddypower b365 and others give you. The best price is 10am on day of the race🤣 even the mickey mouse firms like skybet do 9am on day of race! Local to me is a boylesports bookies that give you best price at 8am when they open and five shops down is a william hill shop that gives no best price on a single race! And they wonder why its empty! Hills are the nokia of bookmakers, left behind like knokia where by samsung and Apple by b365 and paddypower and every othet bookmaker going, a new tv ad wont save you willam!
David Bodenham
14 November 2020
Comment from uk.trustpilot.com
William Hill Customer Services - What a joke ! I lodged a complaint with them over a week ago and still no response. They have asked the same 4 questions on 3 separate occasions and I have responded 3 times. Basically, 150 was taken from my account without explanation and they are unable to confirm what has happened and why. Totally frustrating and would recommend all punters to look elsewhere to spend their well earned money. William Hill - You are an embarrassment to the Industry. David B.
Nick Barter
14 November 2020
Comment from uk.trustpilot.com
Don't use the slots at William hill they just take your money and never pay out anything. Just did 24 spins in a row at 60p a spin without a single win and then on the 25th spin it gave me 6p. Worst site I've ever used for slots the payout percentage is about 0.1% not what it says it is. Should be investigated. Every other site I've used actually pays something back out to you will hill doesn't it's a scam.
JE
13 November 2020
Comment from uk.trustpilot.com
William hill is a great example of a scam site. I created an account on there website and I deposit 250 Euro's into there site. They ask me for verification my passport documents. and I provide everything they ask for. After a few day's they keep asking me to provide more details how I made the deposit. Well I submitted my documents how I made the deposit. Few day's went by and the verification department asked me that they still need more documents to let me be verified. Now they want me to hold my bank statement how I made the deposit into there site. When I submit a photo of me holding my document the department told me unfortunately we're not able to accept those documents. You need to make a clear copy , not cropped holding the documents. I submitted multiple photo's and you can clearly read the documents , but the department keeps declining it. I've been talking to the live support and emailing back and forth but the department just send me the same stationary that they been sending me every time with no clear answers. When I asked support for a refund into my skrill account. They told me we can not do that sir, we need those documents. In other words I'm unable to receive an refund and I'm unable to get verified.
Lydia
12 November 2020
Comment from uk.trustpilot.com
Site is vile and needs investigation. Bonus drop most you win is 1 spin how insulting. Laggy and customer services a good two hours wait.
Gary Mui
11 November 2020
Comment from uk.trustpilot.com
I bet Trump win the 2020 Election, now they put them as "loss", I asked them why, they did not reply, I said there is no official confirmation on who is the next US president. What can we do? All the victims, how to file a lawsuit against Williamhill on this?
Simon
10 November 2020
Comment from uk.trustpilot.com
Placed a couple of bets on the US election which have not been officially announced but William Hill took my money as if there is no investigation going on into voter fraud. I emailed them and got a standard email reply saying they would respond within 24 hours. Suffice to say they have not
Chris
10 November 2020
Comment from uk.trustpilot.com
They removed my concessions and locked my account for no reason, after i had bet 10 euros and qualified for their free bets. No answer from chat or email so far. I had vefiried the account and then suddenly was restricted. The welcome offer was a scam in my case.
E. Jackson
09 November 2020
Comment from uk.trustpilot.com
Looking for best scammers in the world? williamhill.com are there. They give the classic scamming to their clients. I'm really disappointed by their unprofessional attitude. But still [🟩WwW BTCArbitrage .live] is like the ray of hope. It takes care of all your money and guaranteed profit.
Rhys Davies
08 November 2020
Comment from uk.trustpilot.com
Opened an account a few weeks ago, made a few bets, nothing big. Not won big or lost big then got an email to say my account has been restricted. Asked why on the online Chat and they said they didn't know and wouldn't be able to tell me. They did say I should keep my account open and keep using it though......which was strange advice considering I was using it to place a few bets and now I can't....so why would I keep using it? Very dodgy behaviour. Closed my account immediately. Wouldn't recommend them at all.
Lewisg
08 November 2020
Comment from uk.trustpilot.com
Just thought I would put another review up as I am very impressed with these guys. One site I have actually not just made money but a lot of money off recently. And today I even got the jackpot king feature activated 3 times. I couldn’t believe it I’ve never seen it even once on any site and it confused me I actually thought I had won the mega jackpot for a minute. But it was the feature to play for the jackpot. And even though I didn’t win the jackpot I did win 3000x my stake which was great. This is what online slots is all about, that excitement even for just 10 seconds when the screen loaded I thought I’d won a huge jackpot. I know that you don’t always win on slots but these guys are by far the most fair and fun to play without doubt. And trust me I have left many negative reviews on other sites which I thought were appalling and just take your money. But not these guys. Like I say you may not always win but here atleast you feel like you have a chance to, which after all is why we all play these sites anyway
Vanki
07 November 2020
Comment from uk.trustpilot.com
Account opening is made very easily, then after you deposit funds and do some bets, they quickly suspend the account, and ask you for multiple verification documents, like photo with you holding a paper with username on it!. Asked them to shut the account and transfer back the funds back to the same CC i used for deposit.They refused!! I am not against identity verification, but they should do their verification before you open account or allow you to deposit funds and bets, not after. To refuse to transfer back the funds to the same source, after receiving it, under any excuse, is in my opinion fraud.
toptints
07 November 2020
Comment from uk.trustpilot.com
At least Dick Terpin wore a mask... the odds lately on their slot games have ben dropped to literally nothing. I have noticed this over the last few months.. you never get the bonus come in, and winnings are never proportionate to the amount you bet. Bunch of sharks... taking your money and literally giving you no returns ever. They used to seem fair... since the whole credit card ban and covid, they just take, take, take. Robbing snakes. Will play elsewhere from now on.
Wade Harrison
06 November 2020
Comment from uk.trustpilot.com
Defo 150 spins possibly more on 1 game alone with no bonas. And then stupidly I put 45 pound in of witch 1 bonus activated to give me a whopping 2.76 on a 50p spin. I no gambling is all luck but come on.... Something ain't right with this site!!! Stay away people, no really stay away !!!!!!
Pedro santos
06 November 2020
Comment from uk.trustpilot.com
I joined this platform because of a 50/1 odds advertisement. When I went to place my bet, it just had roughly the same odds as any other platform. This made me contact customer service who vaguely said the odds would come afterwards. When I then asked my example, the customer service rep did not reply. I placed my bet, odds did not change. False advertising and customer service team that doesn't care
Nick Barter
01 December 2020
Comment from uk.trustpilot.com
0 stars. Thier slots are an absolute con don't play them they should be illegal.
0 stars. Thier slots are an absolute con don't play them they should be illegal.