William Hill PLAYER REVIEWS(3376)
Matthew McGuirk
10 June 2020
Comment from uk.trustpilot.com
The rewards are non existent, the promitions laughable, other sites compete for your loyalty and reward it, William Hill take it for granted. Their staff treat you like simpletons, when you question them on it and want to have an honest discourse they give generic responses and take 15 minutes to tell you what you already knew; they won't give you anything. Daily drops was mediocre but the new promotion bonus explorer is worse amazingly, 5 free spins a day became a week and every day picks follow the same pattern, but it's random right, despite seeing spectacular odds fall in Hills favour while you can barely get in a modest win. Never seen a site where so many seem to purely complain about the low win rates, but I have to say I have noticed it too. Once kings of the high street, this former giant needs to do more to stay relevant and competitive or they will go the same way their high street shops have.
Jeannette Wells
10 June 2020
Comment from uk.trustpilot.com
Treat valued customers like crap. Deserve all that is coming to them. Worst UK bookmaker on the market today. Slowest website, worst promotions, rudest non existent customer services out there. DO NOT waste your money on these low lives, you will be valued far far more anywhere else..........and i work in the industry so have constructive opinion !! Shareholders are holding stagnant money whilst such tactics are used. Time for the owners of the company (shareholders) to advise the clowns how to run their slovenly set up !! ZERO out of ten. Invest elsewhere at all costs !!
Damian
08 June 2020
Comment from uk.trustpilot.com
Gd luck it is needed you will never win bonuses don't exist features are dreadful had one earlier on 1pound spins and won a grand total of 48p really bad happens often
radster08
07 June 2020
Comment from uk.trustpilot.com
On live chat the agent said, and i quote "if you are thinking of messing with me i assure you that you are barking up the wrong tree". His exact words!. Ask william hill to deny this, disgusting site and rude ceo. AVOID
John
06 June 2020
Comment from uk.trustpilot.com
Don't join this robbing casino, I deposited 200 done 80p spins didn't even get one bonus or a feature only teases in the base game when something hits you get 20p wins such a scam never play here you will only lose money they lie about the RTP it's run by the mafia.
customer
06 June 2020
Comment from uk.trustpilot.com
For a billion dollar company, the mobile app is a functionless piece of shart. Its pathetic. Oh and BTW all digital casino games are rigged. Don't be an idiot and avoid playing.
Damian
06 June 2020
Comment from uk.trustpilot.com
Really bad 6p 12p and the odd 50p win for pound spins really bad and they don't even reply
Stephen
05 June 2020
Comment from uk.trustpilot.com
Same story again. If you lose everything is OK, beware if you start winning: They will exclude you from all offers or ban you! Stay Away!
Mark Pickup Jones
05 June 2020
Comment from uk.trustpilot.com
Stay away from there slots they are truly shocking 1 spins and you win 6p 12p and if your lucky 18p then there promotions they send you a email saying you have 10 free spins or 20 free spins and this as happened to me 3 times and not once have i received them they never download
ram
05 June 2020
Comment from uk.trustpilot.com
please everyone don't waste your hard earned money with thses aswell, they are having stroes shut left right an center my local one did thanks an so happy but also the online is very bad rob you starite away. I deleted my cards from the website just play the free game never win like but its fun how they say an free too 🤭
Peter
04 June 2020
Comment from uk.trustpilot.com
The roulette is fixed so that it robs you and makes you feel that the win was very close .... you can bet on one number even 30 spins and the number does not fall .. The moment you choose another number, the one you left will immediately fall ... bad luck ..? I don't know .. but the situation repeats itself .. after changing the number, the number you left will fall ... is it possible? the same thing happens if you play the color, or even and odd ... scam!
romanian girl
03 June 2020
Comment from uk.trustpilot.com
no withdraw instantly,but one day i can wait :) good odds on corners,good costumers service ,they no have opcion to bet for second set in tennis if you play in live,for that we have anothers bookies :)
Rebecca Hambleton
03 June 2020
Comment from uk.trustpilot.com
Spent a fortune over several months, won nothing.
Damian
03 June 2020
Comment from uk.trustpilot.com
Worst one out there put 20pound on had 3 features come in and ended up on 21 pound a pound profit for 3 features on 1 pound stake u can't win on this site work it out 3 of a king pays a quarter of your stake 4 of a kind pays your stake and 5 of a kind very rare pays your stake plus half minus the biggest symbol on each game
Alex 'Bobo' Rankin
02 June 2020
Comment from uk.trustpilot.com
Put my self on a 6 month exclusion from the site and was told it ended June 1st,so on June 1st I contacted them to re open the account I was then told I would need to wait until June 2nd for my cooling off period to end and to contact them then (what difference 24 hours would make when I have been off for 6 months I don't know),so I phoned them back on the 2nd and waited over 45 minutes to be connected to an agent that did literally nothing apart from take my details to be told I would need to wait another day for a phone call to reactivate my account. I explained to the agent about what had happened regarding the time I was waiting and asked if my account could be credited as compensation for my long wait and constant delays to which I was told he wouldn't do that for me,so a long wait just to get a message that said sorry
Lado Mando
02 June 2020
Comment from uk.trustpilot.com
Dont play any slots on williham hill they not give anything. I play 20p 40 p slots in bonus give only 2 pound for big win 🤣 no more williham hill for me
David
01 June 2020
Comment from uk.trustpilot.com
This has got to be the worst site online!! Over 1500 spent and bonuses are penny's!!
Damian
28 May 2020
Comment from uk.trustpilot.com
Really bad put 120 in got a bonus eventually and 1pound spins and won a grand total of 95pence this happens more then not ten spins wins x3 and not even my stake back
V
27 May 2020
Comment from uk.trustpilot.com
Good betting site, withdrawals are on time. Only problem is the odds on sports are sometimes very low compared to other betting sites but the odds boost makes up for it
James Kent
25 May 2020
Comment from uk.trustpilot.com
Wrote to them about my son's bet, he is Down's [31 so legal bet] as local shop is shut with lockdown. I also made a bet. That was at start of lockdown. No reply; no change there then. I complained, also some months ago, about my son being asked about his age, in their shop in Donnie [Doncaster], although he was patently over 18. Never received a reply. When complained, was asked to provide more details, which by the I had forgotten. I have dealt with other firms such as Plucks [I think I have spelt it right.] and when we forgot to collect a bet whilst on holiday, they sent us a cheque, no probs!
Matt A
24 May 2020
Comment from uk.trustpilot.com
Avoid!! such a bad casino for online slots. Had like 1 bonus in 2000 spins. Seems their more interested in their sports bets,, which I find alot with sports bookies with their slots. Should of known better i suppose!
Richard Evans
24 May 2020
Comment from uk.trustpilot.com
Terrible betting site, the worst one of the lot. Would reduce your winnings with no explanation and would then state its all in the regulations and perfectly legal to do so. Which means there's no point betting with them because they can pay out whatever they like
Teodrico luciano
22 May 2020
Comment from uk.trustpilot.com
I think is run by fix people who control the games I cant believe they can do this cheating
John Nelson Morgan
21 May 2020
Comment from uk.trustpilot.com
Ok so i got banned from william hill as i found out william hill vegas the is no big winners on there jackpot slot machines . The mega jackpots always get won around 12 pm ar night and never in the afternoon or morning making you play for nothing , . People can and 1 person will win around 11 million each 24 hours but the is never any news regarding the win . Nothing on social media nothing in news papers. I confronted william hill with what i had seen and after reading other news articles. William hill could not respond to the questions i asked . 1 of my questions was how come the jackpot gets won around 12 pm night every day . Iv not seen it won in 4 years with in the day or afternoon time . 4 years of seing this what are the odds in this . The second question i asked was how come we can never see any news on the main jackpot winner if i had won that much money i would be telling all on social media and informing my news papers and so on but not a single bit of news ever in 4 years. William hill could not comment. But i found a email saying i had been permanently banned from william hill for calling them cheats and all i did was ask 2 questions. Wow after 4 years of playing at william hill and i get this . It must say that william hill are definitely hiding something look at the reviews on here from all . I play now at slot boss and dream vegas and believe me the games are the same as william hill but alot more fair you do hit bonuses on slots . They dont have this big must drop 24 hour jackpots what is great . I ask of you please stay away from william hill dont join or deposit let them go bankrupt. The unfairness of slots and how they treat old customers is a joke i had slot errors recorded when playing at william hill and they just said there games are fully tested even tho i had proof recorded of a slot machine malfunctioning on myself but they just give me a load of excuses and give me nothing i had played that slot fir over 35 minutes wasting my time and money but william hill just laughed at me . I posted my video to a gaming authorities to show what william hill was doing along with the chat transcript and the email i received and am just waiting now for my next responses. BUT I WONT STOP YOU FROM JOINING AND SEING WHAT I MEAN BUT AFTER 4 YEARS IV SEEN IT ALL SAVE YOUR MONEY AND PLAY AT SLOT BOSS OR DREAM VEGAS
Peter Plunkett
21 May 2020
Comment from uk.trustpilot.com
Bad site, the live Roulette is definitely rigged. Don’t bother you’ll never win.
mravenman
20 May 2020
Comment from uk.trustpilot.com
i am classed as a William Hill gold customer but only because of my stupidity i have given WH a lot of money. When playing games the win ratio is far less than they say. Why can you gamble over 100 pounds and get nothing back. They know it's you because the games are in the same position as you left it. WH you always make sure you get your money back from so called winners I know you do.
Okinawa
18 May 2020
Comment from uk.trustpilot.com
david warburton
17 May 2020
Comment from uk.trustpilot.com
You will only lose your money. I played 110 pounds over the last three days the largest win I had was 4.62 @ just 20p a spin didn't hit a single bonus and the money just dwindled away after about three hours of mind numbing boredom. i'm positive the casino odds have been changed since covid they need reporting to Gaming board control the thieving rats..
Andy Mole
16 May 2020
Comment from uk.trustpilot.com
Daily drop is good fun but their non live Blackjack games are the worst I've experienced. I play a lot of online Blackjack and can safely say that WH is the worst site going. The dealer will regularly have 10-15 winning hands in a row. Avoid at all costs. Genuinely do not know that is allowed to happen as the odds of that happening for player or dealer in an actual game are monumentally high.
Michael Roberts
16 May 2020
Comment from uk.trustpilot.com
Very helpful and quick to resolve account issues thanks
Darren Stanford
16 May 2020
Comment from uk.trustpilot.com
Absolutely shocking, the app is pathetic dosent run smoothly at all. I bet on esports 8 minute football and 3 times last night they got the scores wrong didn't update at all when goals went in. Got photo proof. Totally unfair betting, im a new customer expected so much better from William hills
Rik Mayall =MESSIAH
16 May 2020
Comment from uk.trustpilot.com
Betting side of things are fine, not too bad and plenty options. The casino on the other hand is a joke. The free bonus drop is a disaster I keep having to log on and out of the page to hit the get free spins icon! I'm not wasting another minute longer on it, fed up plenty more sites out there.
Miss karen Saunders
14 May 2020
Comment from uk.trustpilot.com
PLEASE STAY AWAY FROM WILLIAM HILL THE LIVE CASINO IS FIXED THERE IS A MAGNET UNDER THE WHEEL IT IS SO OBVIOUS WHEN YOU WATCH THE BALL WHEN I COMPLAINED ABOUT THIS THEY WERE VERY INSULTING IMPLYING IT WAS THE TABLETS I WAS TAKEN FOR MY CHRONIC CONDITION AND I HAD A PROBLEM I HAD BEEN A CUSTOMER OF THEIRS FOR A WHILE AND WOULD WIN AND LOOSE BUT RECENTLY HAD NOT BEEN WINNING AT ALL THEY LURE YOU IN AND STEEL YOUR MONEY PLEASE CARNT STRESS THIS ENOUGH DONT WASTE YOUR MONEY
Andrew Wilson
13 May 2020
Comment from uk.trustpilot.com
Spent a day playing small stake twister poker on william hill. What an absolute joke this company are you win if they want you to no skill involved you might as well all go all in first deal the winner is already picked . Never seen nothing like it must go down as worst poker site i have ever played. Do gyhey think we are stupid
Sammy
12 May 2020
Comment from uk.trustpilot.com
Awful site,biggest conning site out there ,give your money to charity instead .This site seriously needs investigating
jackpalance1
11 May 2020
Comment from uk.trustpilot.com
Just ok the bonus drop thing spend 10 get 5 10p x40 wagering spins is a right laugh.
Justyna Gladysz
10 May 2020
Comment from uk.trustpilot.com
I don't recommend that site to play. I was able to win small amount of money on this site I need to admit that but ever since all the promotions doesn't include me. In my opinion I'm not aloud to take part in any of the promotion as I have withdrawn my winnings. I asked once about the reasons of my exclusion but didn't get any answer on that question. I thought that any casino site works in both ways, sometimes you win sometimes you lose but at this casino as long as you don't withdraw money from the site you are a good customer.
Tony
08 May 2020
Comment from uk.trustpilot.com
The only site I have played where you can spin through 50 on a slot to get no win at all, really what the hell I might as well deposit and say there you go have it for free. The Return to player on this site is a shambles. Honestly stay away for the sake of your wallet.
Alan Draper-rush
07 May 2020
Comment from uk.trustpilot.com
Lost over 400 now most I won was 30. So the odds are shocking on the online slots. Certainly won't be playing with them again in the future.
Darren Dempsey
05 May 2020
Comment from uk.trustpilot.com
Disgraceful the customer service is nothing short of shocking uploaded bank statement and when eventually accepted the (security team) would not accept as proof of address. They make it impossible for you two withdraw any sort of money one of the worst sites out there stay away and use something different if your gambling.
Ricky
03 May 2020
Comment from uk.trustpilot.com
Its a shame i have to leave Williamhill 1 star but heyho what ever it takes hay. Guys those of you who are playing with williamhill please take it from me after five years of been with them i have had great wins and great losses but since COVID19 lockdown they have had to rig all games to lower payouts ie: impossible to win. They have done this due to all stores been closed so they need to cover there loss of earnings. Look i liked Williamhill i carnt say i didnt but players be aware what they are doing at this moment in time is totally 100% WRONG and illegal its called unfair gaming so after 5years of playing solid with them ive totally excluded my account and am now in the middle of making it known by taking my proof of screenshots and video recordings to the papers and a unfair gaming legal team because they totally refuse to acknowledge that there games are rigged even though i sent the relevent evidence clearly showing my win that didnt win LOL. Ill try post a pic or you will see it in the papers . Please stay away guys your only getting 80% wages dont give it to them you will loose everything trust me. Stay safe all
Tina Mevlit
03 May 2020
Comment from uk.trustpilot.com
Totally disgusting 0ver 7000 in one night and nothing do not play on this site rip off I’m totally disgusted that’s on a 10 bet per spin what a joke I will be investigating further to this con website
Jason
03 May 2020
Comment from uk.trustpilot.com
Do not trust this app...it’s the original Robin Hood...
KELLY Emmery
02 May 2020
Comment from uk.trustpilot.com
If I could give zero 🌟 then I would, customer service is awful. I won 88 on time for a deal on the free spins it didn't add onto my balance, been told there is nothing that can be done. Nobody gets back to you or even acknowledged my complaint. William Hill has really gone down no special offers, the payout percentage is fixed and very poor I've spent thousands with them and never had a big win. Avoid at all cost got to be the worst around at the moment
Carl
01 May 2020
Comment from uk.trustpilot.com
Staked 300 plus nothing back slots are junk never get bonuses casino is always on the take!!! Absolutely the worst casino I’ve played at hands down shame on you ripping people when the coronavirus is happening shame on you !!!!!
Guti
30 April 2020
Comment from uk.trustpilot.com
Hello I am playing in williamhill slots I try a lot of different casino sites in Uk,and i can safely say is one of the best! App is super easy to use, big choice for slots Withdrawal timing is amazing, a few hours later money arrived in my bank account (some casino sites keep your money 2,3 days before payout and 2 more to your bank) For me is perfect i will be using in the future And i want to tell everyone , When we starting to use casino sites we know that maybe we will lose some money,believe me is our fault, My opinion is When you don't have luck some time, don't write bad things, because you can see in every single bookmaker reviews is full with negative comments. If i must to make a choice where is best online casino, and come here to read the reviews...ohh God If someone wants to know more about some bookmaker, and he must make a decision after reading your bad luck experience is very difficult
Albeno_rabbits_on_YT Albenorabbitsxoxo
30 April 2020
Comment from uk.trustpilot.com
Had a nice little win now waiting to see if it goes into my account if there no problems then i can't see the issue with William hill seems fair to me.
client
29 April 2020
Comment from uk.trustpilot.com
They stole my money. I opened an account deposited 50 euro, won 270. After weeks and months of poor customer service and sending all my verification details on numerous occasions (Passport, licence, utility bills et.) they decided to suspend my account and failed to give any just cause. Stealing money from punters. How an organisation can get away with it in this day and age is beyond me.
Belly
29 April 2020
Comment from uk.trustpilot.com
I have spent 1000s and won butvtime to close my account since shops shut winning is impossible
Klm
11 June 2020
Comment from uk.trustpilot.com
false advertising of events. William hill have so far today advertised 3 markets that will be live to watch if you place a bet. Place the bet and nothing, their broadcast of William hill TV can only show what they decide to show. spent over an hour with the most unhelpful and ill informed customer service team who even after been provided with screen shots on several occasions still do not know how their own company works and what they are broadcasting. i can only assume duping clients into placing bets is illegal
false advertising of events.
William hill have so far today advertised 3 markets that will be live to watch if you place a bet.
Place the bet and nothing, their broadcast of William hill TV can only show what they decide to show.
spent over an hour with the most unhelpful and ill informed customer service team who even after been provided with screen shots on several occasions still do not know how their own company works and what they are broadcasting.
i can only assume duping clients into placing bets is illegal