138 Review

I won £2000 and they won’t pay me they have decided due to a business decision to close my account and refund me my deposit even though my balance on the account is £2040

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My username is Kontaktas1991I have withdrawn 5 different withdrawals of which only 2 were received.I got email (saying that all 5 are processed) spoke to your colleague on live chat which confirmed to me that all money will be received by Tuesday – surprise surprise still Nothing!!!!! I have sent all the documents which were accepted so what’s stops you to return my money? Avoid this Scam company!!!!

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Joke of a site can’t settle my bet for 5 days den the bet settles but it’s pending payment now ? n now today I can’t even load der site stay well clear

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They are so quick to take your money but when you request a withdrawal it’s like pulling teeth. Won a couple hundred bucks but my documents kept getting denied with no reason behind it. This site, and leovegas are some of the worst casinos I have tried. Their customer service live chat is terrible. If you don’t answer within 2 mins they will close your chat then you have to wait in a que all over again. I wish I read reviews before trying this site. Save your time and find a different casino

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There is an error for like hours right now… I can’t find a way to fix this!!Anyone who can help me?

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Not a very good casino, not a good support, confusing Web site, not good promotions

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Been waiting since February for my account to be verified,I didn’t have photo id so was going to have to wait but turns out gambling commission changed it too birth certificate and two proofs off address as an option so that was all good. The gentlemen on the chat explained this to me, so a month later i got my birth certificate and now that ain’t enough as I now need photos off my bank card I deposited with even though I sent them screenshot off my bank deposit from tonybet to them on February and now my bank card photos are too blurry etc even though you can clearly see the details. Got a £200 withdrawal waiting but they got £175 in deposits without asking me for id in over five separate deposits,might be closer to ten and I was just reading there that the gambling commission says since 2019 if the gambling company could have asked for id sooner (like when I was making all them deposits) then I should still get my withdrawal as it is too late as they let me deposit and gamble more so they couldn’t have been worried about my age that much could they? even just my deposits back would be good even if that leaves me £25 down as I just want to be rid off tonybet,make you feel like you have been robbed,how can you as a betting company morally and illegally take deposits without id (5-10 seperate deposits) but then ask for id when they make the withdrawal then keep delaying the process with aww the photos blurry or that’s not good enough,any advice on how best to resolve this issue anyone? If you look at the whole issue you s let me deposit so much because you s agreed I am over 18 or you s don’t agree I’m over 18 and don’t mind people under 18 gambling as should have asked for id when depositing but nope you s let me deposit £175 and then I get a balance over £200 and I want to withdraw and now you s want id…? UPDATE I have replied and tried to sort out on chat but my account has been disabled now because I have nerve damage (sciatica),this is not a joke anything to keep my money ?

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Been trying to wothdrawl 5000 cad for karamba. They want you to prove all your payment methods ok but I had a credit card I use to use canceled it 2 years ago now they want me to prove cancelation of that card and won’t pay me out. Why do they need to have proof

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Said they never received my deposit despite me having the PayPal receipt and confirmation from PayPal it was received. Now refusing to speak further so has to raise a dispute through IBAS. Plenty of good casino sites, avoid this one

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I have placed a bet on MLB which was voided after the ticket was winning, their response was it was placed on “incorrect odds”: “Hello, Thank you for your e-mail.We kindly inform you that according to our terms and conditions 4.7.4. If the Operator makes a mistake in accepting the bet placed by the Customer and finds out about suchmistake before or after the start of the betting event, the bet shall be cancelled. A mistake of the Operator shall be deemed to include (but shall not be limited to) the following cases: (i) setting the betting odds which is obviously erroneous; (ii) a comma is missing; (iii) where due to a technical error in live betting the betting odds in the betting offers are not updated and does not reflect the real course of the match; (iv) the positive sign is reversed with the negative sign; (v) the additional betting event offers do not meet the main offers of the outcomes of the same event (winner, handicap, total etc.); (vi) the odds of the outcome significantly differ from the odds of the same outcome in the offers of other betting operators (e.g. Bet365, Pinnacle, etc.)Please do not hesitate to contact us if you have any questions.—Kind regards,”This was my reply:”So you can always say when someone wins there was a mistake in odds and steal their winnings? I demand for you to settle the bet with odds that are not as you say ” betting odds which is obviously erroneous” then, but you cant take the winnings entirely, what if it was a loss bet would you still return my stake? ” the odds of the outcome significantly differ from the odds of the same outcome in the offers of other betting operators (e.g. Bet365, Pinnacle, etc.)” ok then check the odds there, and settle it with those odds. So basically you made it that you can steal money if it wins, but if it losses you wont void it then?! I will file complaints to AskGamblers and tell everyone on Trustpilot what you have done, because i never saw a bookie act this way.”The odds were just a bit different from Bet365 etc., and i have requested that they settle it then by the odds that were on Bet365, but they dont want to! They just voided it!Every bookie has different odds, so they can always say it was different from the rest and just take away your winnings…PLEASE STAY AWAY FROM THIS BOOKIE, THEY WILL TAKE YOUR WINNINGS AS THEY FEEL LIKE!

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Well, here is my story.I went in for some gambling and saw an campaign that would give up to 200kr back if u payed today and lost.well i thought, thats what im gonna do.. allthough i though iam only gonna use 100 kr.. But i said nah, its okay.. atleast i get all the 200 back and can play for 400 all together.. BUT – when i finally lost the money, the cashback was not available.. All of a sudden, its gone, allthought everything seems fine.. Then i contacted the support, and they could see that something was wrong.The answer was: Well we need to contact our boss to get the payment accepted.2 days after i havent heard from them, i decided to contact them. and guess what?nothing had happend, the same happend. we need contact our boss and sorry we forgot about your ticket and so on…well im on day 4, and guess what.. I had the exectly same answer again today..Im guessing im never gonna se my money.Conclusion: Do not trust MR. Green – the steal your money and use thier “service” to prolong the tricket so i give up.such a bad exeperince, i will allways do my best to never recommend anyone to use a cent on thier site.

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Absolute rubbish site fraudulently misleading advertising once deposited and never to be used again,the customer service was very poor,having said that,actually played ok and went up and down but the impossible to reach wagering assures you of losing.Not to mention the witholding of their offers.180 fs and no deposit top up for a first deposit is NOT worth going to this site.A lesson in how to lose customers and a day of rage reviews.

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Same problem as everybody else.Have had an account for 14 years, verification was a bit of a pain having to send in photos of both debit cards etc but always did it with no problem.Then out of the blue the other day my account was disabled and they emailed asking for all sorts of stuff, including payslips and 3 months of banks statements.Luckily I only had £16 in the account and they sent it back to me after many emails and finally threatening them with the UKGC, the fraud squad and the police.Almost certainly had it been a large amount they would have tried to keep the funds.Avoid at all costs, they have gone rogue, borderline criminal now.

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Royal Win is very cheap site . Bcz this site block Bank account in every two or three days . One day i request to royal Win team plzz Change my account details but Royal Win team say sorry sir . Cheap site

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Terrible company. Sent all ID docs in wouldn’t accept my passport even though it was a clear photo and a valid passport. Then they sent me a questionaire to fill in about my income and al sorts of other unnecessary crap. Customer service is dreadful. Thank God I never deposited as reading other people’s reviews making a withdrawal is just as bad. If anyone is thinking of signing up don’t bother. Just use one of the other well known bookies.

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To be honest, this gamble corporation is not that bad as everyone mentioned as I have used many of them in the past… and there were much worse bet companies without customer support at all. Yes, these enormous delays are terrible but at least I have received my winnings… happy end I guess. I Would like to thank Patricks and Sven for being helpful and efficient at support!

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Worst online casino ever, don’t sign up. Bonuses not paid as promised, when i tried to withdraw winnings the money just bounced back to the casino account 5 minutes later. AVOID THIS CASINO AT ALL COSTS!!!!

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Awful company, five months of trying to get them to process a withdrawal and I give up. read these reviews and dont get involved.Re the reply, I have been in touch over the months supplying the information you requested. Do not make out you are trying to resolve this. You dont want it resolved as you want to keep the money. Just like all the others say.

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They paid out after a month of waiting.If they have many cases to go through due to AML rules and these have to be done manually, they really should think about increasing their number of employees.

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It seems the positive comments here are paid comments I had a email asking me to rate Royal panda for a special bonus.. go figure…..shove it up their u know what I will never give them a dime of my money again or ever rate them 5 stars …I am just waiting for how many people will see I am right ….ROYAL PANDA is liars and cheaters use your loyal points with them see how fast they will boot you out ?

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Finally after 6 weeks of them wanting to know everything about me they have paid out . I’ve closed My account and I would never use this sh It show of a company again .

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So after weeks of trying to get my money I’m finally going to get paid this is what they have to say they also have closed my account Thats fine because I wasn’t ever going to bet with them again after all this trouble Thank you for the provided documents.Please be kindly informed, that we your documents have been reviewed. Please be informed, that we have processed your pending withdrawal of 1000.00 GBP to your PayPal account. Please be aware, that it might takes up to 24 hours in order to reach your PayPal account. Also, we want to kindly inform you that your TonyBet account remains closed.

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Hallo Ich Happy With Royal Panda Very Fast Payout Evertime Payout very quickly

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I withdrew £6500 2.5 months ago and I never received it, sent all documents back and it was a never ending deceitful delay tactics to prevent them paying out… well they never did pay out.Tonybet are not replying to me anymore… Devasted to now discover this website is running a scam. How on Earth did the U.K. Gambling Commission endorse them?? Thankfully the bank have refunded me for all deposits I made to these thieves

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I have noticed that some cricket games disappear before the game? Why

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It is about a month now since my first win with Royal Panda. Since that win, I had a few more. After many, many excuses and lies from the casino (and I contacted the licencing authorities as well), I have still not received a single cent of any of my winnings. I completed all the verification and all was approved. I have the emails about this. I also have the emails which say that my winnings were approved. Shocking!!!! They are supposed to be licenced etc – the licencing authorities also don’t seem to care. So everyone, please do not even trust the licenced casinos – you have no protection really. Be very cautious about ever putting in too much, or ever think you will receive any large winnings. Royal Panda does not even pay out small winnings!!! They deserve to be blacklisted and removed for cheating, lying and stealing (if they still don’t pay me out) player’s winnings.

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Update update update, found my passport still waiting on my account to be unlocked!!!!!! Opened my account verified using a. Crystal clear photo of my passport,I have lost my passport so I only have a photo in my phone, I have used this on many sites as photo id, all going well deposit small amounts, won 2 amount of couple of hundred euro, until Friday I signed up for 150 spins for 10 euro won a nice bit from that got to about 4 thousand still hadn’t completed the wagering requirements, long story short I ended up with 2000 euro real with drawable money, tried to withdraw this is when the problem starts, I was asked too verify sent bank statement and passport photo, no this isn’t good enough now they want a photo of me holding the Id which is impossible as I have lost it, asked for deadlock letter still waiting M, I wouldn’t waste your money on these scam artists, as soon as you win big its any excuses not to pay out

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Not sure why there so many bad reviews these guys are 10/10. Instant withdrawals which is great! Slightly annoying they don’t cover every British race meeting everyday but can’t complain

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Do not join they don’t honour welcome offers the games are terrible riddled with errors the site is dodgy it won’t be around long believe me.

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username < honey9999these people account hold my account and asked my bank card photo and my bank statement,i sent 100 emails attaching my debit card and bank statement ,but no single response,in live chat they telling we didnt get an update of your account,iam having 688pounds fundas in my account,i dont know why they chetinh pople like this ,please nobody dare to go to this site if u loose they ok if u win they will hold ur winnings dont go nearby this site ,its worst

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Don’t bother – if you have a profitable account they will simply stop you winning more than £0.01 on any bet.You are guaranteed to lose on this site.Use Betfair Exchange instead – if you win they’re more than happy to let you carry on betting.Same goes for sister site Sportnation.

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AVOID!!!! AVOID!!!! Do not use Sportpesa!!!I was a member for over a year, when I finally took up one of their offers that they had been sending to me all year, they refused to pay out. They said I have breached 5 terms, I have broken none. They have stolen 1K from me. DO NOT USE THEY WILL STEAL YOUR MONEY!!!!

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If I could give -99 stars I would.Please avoid, don’t give them your money, they will take it and won’t let you have the winning back.They are not to be trusted, I’m putting ina complaint and magically my account is closed.Shame on you Sportingbet.

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Unlawfully keeping over £3000 from me in winnings. Official complaint raised. Gambling Commission and IBAS to be contacted. Review to be updated as and when receive further information.

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Poor site poor winnings and fake offers!

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I have tried withdrawing my funds 4 times using sort codes, account numbers, ibans, swift’s, 2 different bank accounts. You name it I’ve tried it! Each time the funds have returned back into my gaming account, all 4 times no one informed me it had been returned I logged into my account to find out for myself. I’ve given various documents, which didn’t get verified within the 24 hours they say it will take. They make you wait 5 days to see if the funds reaches your bank account, even though the funds are already back with them. I would avoid them!

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So I tried my hand in online gambling, because casino’s are still closed.First few withdrawels and deposits no problem. But when i won 1000% of my orignal deposit, they wanted documentations. After sending them more private information, they still closed my account and gave me back my deposit.If you are going to close my account and scam me out of my money, don’t ask for more private info. Just tell me you don’t want to pay me and can get away with it because you are based in another country. At least that way I won’t have a bad aftertaste in my mouth knowing these scammer got all my private info…And no, costumer service does not help me even after dozens of e-mails.My advice guys, is to wait for proffesional casino’s to open again in your area. But Mr. Green is not an option for a fun time. Great option if you have a fetish for being scammed.

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Because I made a typo while making my account, my entire account got suspended after 2 years when I only wanted to withdraw my money. I’ve been a 100% cooperative and even tried to came up with a solution. Bad customer service. Now I can’t even log into my account and they have all my documents.

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Limited to 86p max bet with no explanation and account barely winning. They kick out anyone they don’t think they can beat. Only want big losers and heavily restrict potential winners. Avoid at all costs.

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Fraudsters. Limited me to £1 max bet after several bets with mixed outcomes none of the bets were untoward and on American Football which they market themselves as their expertise.Tried to find out why they cut my limits but to no avail they just hide behind some T&C’s. Avoid at all costs.

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Do you play betting and wanna win?Do you play sports betting and wanna win, i wanna suggest to you the best tipster on earth that i have met and i have made over one million dollars with his bets, His name on Instagram is ALEXDURKI_, and his the best i have met! Meanwhile Tonybet is the best bookmaker i have used

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If I could give these a zero then I would. Please don’t waste your money. They will refuse to give you your winnings after making you pay to withdraw and then lie to you afterwards about the status of it. They seriously don’t know what they are doing and the customer service advisors will happily disconnect if you try and resolve problems. I was told that my withdrawal had been processed from one advisor and then 5 minutes later told by a different one that I needed to send in My bank statement ! Even thought my account is fully verified. AVOID AVOID AVOID

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Crazy time was one of the best evo games when it launched, now its just trash. bonuses are weak and they need hosts that can keep ppl in the game.. Im telling you ppl dont rate more than 2 its trash. u just throwing ur money away..

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They never paid me me my welcome lile I received with all of the other bookies. Further the minimum withdrawal is 30 euro and they only allow you to withdraw in round euro amounts. Avoid at all costs

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If there was a zero star option id have chosen that!The worst company in my experience. Requested withdrawal but got cancelled as apparently they cant send money back to a card. 5 weeks of chasing and i get a different response on a different day. see transcript below :-)3:50AgnieszkaI see. I can see that at least were sent over a 3 day period13:50Mewhat?13:51AgnieszkaSorry, at least 2 emails were sent13:51Meso emails were sent?13:52AgnieszkaYes13:52Meso you made a mistake in saying none were sent?13:53AgnieszkaYes13:53Mecan i speak to someone else please?13:54AgnieszkaThere is no one else on chat13:54Mecan i request someone to call me?13:55AgnieszkaWe do not offer phone support I’m afraid13:55Meyou guys are a joke of a company – whos your chief executive?Im still waiting for a response to my last question at 13:55 lolGod only knows how they got a license but then again the GC is joke in itself.The whole operation stops when team leaders go on leave apparently.Nobody can give a straight answer and everything is apparently sent via email but if you dont receive the emails then you cant blame them as their system is working fine 🙂

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Topped up £30 did not even win £2

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I have been owed over £2000 now for two weeks every day they ask for something elseBank statementUtility billPassportBank card Bank statement The list is endless you will not get your money do not use these please

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Do you bet and wanna win?Do you bet and wanna win, here is the opportunity for you to make money and gain your financial freedom with betting tips, I actually met a guy called ALEXDURKI_ who changed my life with fixed matches and betting tips, honestly right now, am close to becoming a millionaire and I would really suggest anyone searching for betting tips to message this guy, his the best I have seen

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Last review here as i closed my account, don’t go here if you want to live bet either, all live betting goes off daily for hours at a time, i threw 200$ dollars on and couldn’t even bet on what i wanted to bet on because of the live betting, just closed my account afterwords.i suggest sticking with more well known websites like bet365.

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Dont play on this site, they cheat very Mich!

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