138 PLAYER REVIEWS(318)
Nick
26 March 2021
Comment from uk.trustpilot.com
Thief’s. Cheats. Scum. Scam. They make ALL withdrawals unavailable and still allow deposits. You may as well sign your money over. Absolutely Terrible is an understatement.Review written from my perspective, my opinion.
B Wilson
26 March 2021
Comment from uk.trustpilot.com
Editing my last post, i put 2000$ on and actually withdrew 1300$ without problem with just a drivers license verifiedbut now i just withdrew my last 1000$ to see if they'd let you actually take profit from the siteand i got an email needing more cofirmation, weird how i can withdraw fine when im not in profit, now that i made 300$ i need more documents, will update further on if my bank statement gets verified or if they're going to make it hell to get 300$ profit from them
Shaun scalley
14 March 2021
Comment from uk.trustpilot.com
PLEASE AVOID !! PLEASE AVOID !! I gambled with Mr Green for a while nearly a year. The returns were never fantastic but I convinced myself ( as we all do ) that my luck would have to change.In 1 session I spent £1500 with absolutely no win bigger than £100.This return is appalling !! I understand completely that I’m the fool in this but I urge others to think twice before spending their hard earned cash with this site.To add insult to injury and after many months of only spending what I can afford; they, without notice place limits and restrictions on my account !! Whilst also asking me to provide proof of funds. I’m by no means rich but as a business man I’m more than able capable of budgeting my own money.After seeking advice and checking statistics i’m confident that after spending £1900 over just 2 periods of gambling I should of definitely seen a better return than £100 !! I will in due course be requesting my game play history to include in my complaint to the gambling commission.In the meantime I’ve shut my account down and I suggest you guys do the same.
Andrew Colgan
12 March 2021
Comment from uk.trustpilot.com
Stay as fat away from bethard as possible. They'll take your money no problem and when it comes to withdrawing they'll give you every excuse under the as to why they can't. Robbing peoples hard earned money. CON ARTISTS
john david
10 March 2021
Comment from uk.trustpilot.com
disgusting company they take advantage of you and let you gamble away your life if you are a problem gambler. however, as if you actually know what you're doing, they limit you to 86p stakes. horrible people
Lyndsey
06 March 2021
Comment from uk.trustpilot.com
Opened account 3 weeks ago and never had a problem albeit getting verified is a pain but most bookmakers now do proper checks . The site is basic but if you just want to bet on sports it’s fine ,Only problem I find is when placing lucky 15s or patents it only gives you a max exposure so then I have to reduce the stake on my bet not a big deal as I usually loose any way ????I have found no issues whatsoever with payouts ? the withdrawals are brilliant I have withdrawn sometimes and it’s back in my bank within few hours which I love .no problems using site for me ?
Willie Murphy
06 March 2021
Comment from uk.trustpilot.com
So far so good...I opened an account with them tonight...lodged 50 euro and got a bonus stratight off of 50 euro....I put a few euro on ice hockey and left the site open in the backround and I got a message...."reality check"....you have been online for x minutes...so far positive experience...and it seems a decent site in terms of usability...
Joy Okotie
05 March 2021
Comment from uk.trustpilot.com
This is not fair I won yet you guys said I lost ...please rectify this issue and give me my money
Flavius
28 February 2021
Comment from uk.trustpilot.com
Untrustworthy. They rob you of your winnings
billy smith
27 February 2021
Comment from uk.trustpilot.com
had my account three years, no problems with deposits or withdrawals. customer service was good when neededLost a bit more than I won betting small stakesThen last week I couldn't log into my account. after couple of days I got this reply"I regret to inform you that we have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers. The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk. As such, the management team have decided not to continue the business relationship. Any funds held on deposit will be remitted to your account. Please note, any future accounts registered within TGP Europe will be subject to the voiding of all winnings."Ive got account with another sportsbook under TGP like but there was no rules against it. This account ive hadlong before my pesawould give pesa a higher rating if not for this crap. these jokers should not have a license. can understand restrictions on players who win big frequently but no execuse for banning people who only make small stakes and lose less than they win
Mateusz Lawera
25 February 2021
Comment from uk.trustpilot.com
Recently used won 1000+ once , second bet coudnt cash out since it was perma blocked and nothing was happening had alredy 7 wins and 2 left to go , CANT EVEN CASH OUT i belive they are doing it on purpsoe and they are scammers, AVOID you will never cash out it sooner .Aswell tragic customer support and behaviour never helps plenty of problems site is lagging aswell.
kenneth Au
25 February 2021
Comment from uk.trustpilot.com
I'm not sure, why there are so many bashers of Sportingbet. How many sportbooks has that cash out feature, if you do change your mind, cancel, won't lose any money. The odds, prices are super fair, buying points, if your a serious player, Sportingbet has to be one of your outs. It seems all these bashers are the bonus whores, people that don't fulfill their rollovers. I would recommend to not have these issues, ask questions, online chat, always accessible during day, and make sure before you send money verify your account.
Rosy L
22 February 2021
Comment from uk.trustpilot.com
Don't deposit any money you will not get it back! I signed up and received an email saying 'Congratulations you're fully verified. You can now deposit and withdraw funds as well as play and bet across all our exciting games and sports'. So I placed a bet with the welcome offer and won £20.50. I had an email the day after saying I wasn't fully verified and they needed to be sent personal documents. I then tried to withdraw the money and they will not let me or even give my deposit back until I send these 'personal documents'. Customer Service fobbed me off and so I closed my account and accepted the loss. DO NOT USE!
Darren Smith
15 February 2021
Comment from uk.trustpilot.com
Their customer service is non existent. You send an email and are lucky to get a response at all, certainly not on a time frame to resolve any issues. They have no Ap and their golf markets are very misleading, always defaulting to “outright” markets that are the most lucrative for them (e.g. you think you are betting on the outright of a golf market but it defaults to a “six shooter”. I would strongly advise anyone not to open an account with them as there are far better alternatives which thrive on customer service and experience
amy
13 February 2021
Comment from uk.trustpilot.com
embarrassing Signed up, went to place a bet, max bet £1 traders decision , i literally signed up a hour ago and not even deposited ... WOW
jem watts
13 February 2021
Comment from uk.trustpilot.com
Crap customer service. Placed a couple of bets with them. Won some money and went to bet on my team for this weekend. I was told I could only bet 87p. Went on live chat they said it was a tech error and they would get it fixed. I then received an email saying I was banned under their sites terms and conditions. Megan then sent me a link to their entire terms and conditions (there’s a lot). Without actually pointing me to what I’ve done wrong. Might as well not bothered to respond to me. Oh well. I’ll take my custom back to proper bookies. Since they can’t be asked to explain stuff properly. Not the end of the world cause I’m not much of a gambler but don’t appreciate rubbish customer service. i enjoy the occasional bet especially during lock down. Probably because I won £50 on a free bet when my bet lost. If you don’t want me to use it don’t send it.
Toni Vähämäki
12 February 2021
Comment from uk.trustpilot.com
I opened a game account for Betclic earlier this week. I did everything as requested i.e. I registered, I verified my account via email, I sent my document successfully. I won and tried to cash out 580 euros. The repatriation should have been completed by Betclic within 48 hours. However, this did not happen and at 60 hours I asked for the last time why my repatriation is still waiting in the state. An hour from now on I received an Betclic email that read like this and after that nothing else came from there. There was therefore an e-mail in breach of section 6.1"Dear Toni,We are contacting you to advise of the definitive closure of your Betclic account. After review, it was determined that the information you provided upon was registration was false or contained errors.Indeed, according to our Terms & Conditions, to which you agreed:6.1. "The personal information that we reserve the right to require for registration is: first name; surname; gender; date of birth; place of residence; email address; phone number; language, currency, passport or ID card number and secret question. You will also be required to provide login details of your choice, namely a username, password and an answer to the secret question which will be kept by us. It is your responsibility to ensure that all the details provided by you on the registration form are accurate and kept up to date as we are required under applicable legislation to cross-check the details entered by you with identity and payment documents for the purposes of verifying your identity".We invite you to create a new account using accurate and verifiable information.Thank you for your cooperation.We hope this email finds you wellBest regardsNow, I do not know what point I have detailed violated, or I would have wanted to know whether I may have given incorrectly, for example, address information, etc. Of course, everyone happens to human errors, but it would have been nice to know that what I've done wrong.
Seán
09 February 2021
Comment from uk.trustpilot.com
Mr Green is a flashy and attractive casino site that draws you in. I won significantly less than I would expect off the slots and realised this was a bottomless pit I wouldn't waste any more money on.I was disgusted that Mr Green charges you just to withdraw your OWN money. No other site I use does such a thing. I would recommend sticking to PokerStars at least they don't try this underhand tactic.
Sean ONeill
31 January 2021
Comment from uk.trustpilot.com
Easily the worst betting company i have ever used. They make you wager x8 before you can withdraw. Complete scam
Jorge
29 January 2021
Comment from uk.trustpilot.com
Don't put your money in this bookmaker.Frequent account locks, excess information that is not known what they will do with it
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
sbtech aint great, nor horrible of a provider. ok limits, ok coverage. support also decent. kyc & payments no issues at all. will get limited if ur a winner. as so many sites out there mediocre but legit
Adam N
05 January 2021
Comment from uk.trustpilot.com
Illegally run bookmaker. I tried to open an account and was rejected despite never having had a bet with any of the businesses in the group. I made a subject access request and found out that they had purchased data about accounts I hold with other bookmakers which is in violation of GDPR regulations
barca Nee
27 December 2020
Comment from uk.trustpilot.com
Scammers when you win a big amount you don’t get any responds anymore and they try to have a reason soYou can’t get your money SCAMMERS
Ethan C
23 December 2020
Comment from uk.trustpilot.com
Decent online casino but they are very slow with their payouts. Their UX is a bit outdates, but that's a bit expected.
Paul
23 December 2020
Comment from uk.trustpilot.com
Had first bet with Redzone and won handsomely , withdrew money at 11.30pm and was in my bank next morning 6am .couldnt wish for better service than that surely , can’t see where all the negativity comes from in other reviews , I’ve had many many bad experiences with online bookies but Redzone is up there with the best , and no i don’t work for the company nor am I friends with the owners .
Dan
22 December 2020
Comment from uk.trustpilot.com
Win a few bets and you’re limited to £1. Bunch of cowboys - say they specialise in NFL bets - beat their idiotic traders and you’re a goner. Another firm which shouldn’t have a licence
Sinner
15 December 2020
Comment from uk.trustpilot.com
AVOID ON ANY COASTNever ever play on this site,you will never ever receive your winnings!!!!On top of that twice they deducted from my account without my authorisation and without my approval one time 400 €(which I manage to take them back)and second time 800 € which I will never get them!!!!They are scamers,you only lose no matter what STAY AWAY
Martin Skerritt
13 December 2020
Comment from uk.trustpilot.com
Closed my account, didn’t notify me and didn’t return my stakes. I hadn’t done anything untowards, my account was verified. When questioned they said it was within their terms to be able to terminate my account. Transparency is key, no reason and no notification. They would have kept my money but I’m currently pursuing them and will be reaching out to the gambling commission. Avoid these and bet with more reputable bookmakers.
Jason Robb
28 November 2020
Comment from uk.trustpilot.com
If you like to see your money just wash away as quickly as you deposit well guys this is the casino for you!! Utter joke to call them a casino deposit after deposit no win after no win, not even a sniff of money back i got majorly conned so please TAKE THIS AS A WARNING AND BLOCK YOUR ACCOUNT ASAP
Kyle Pratts
24 November 2020
Comment from uk.trustpilot.com
Its a complete joke of a bookie. Your first deposited money will be put together with your welcome bonus balance and if you do not manage to wager (deposit money+bonus money) to around £500 you will never see your deposited money again. To make this worse it will then eating up any other money you will have in the sports section if you casino balance reaches balance 0.
Shane
24 November 2020
Comment from uk.trustpilot.com
Another awful site dead spin after dead spin im so stupid not reading reviews i cant find 1 good casino that is fair even sending million documents they decline and waste money on them all sites online should be banned
Daniel
23 November 2020
Comment from uk.trustpilot.com
Been using Redzone for over a year and they are possibly one of the least competent firms available. Customer service via live chat is totally useless and unable to help if you have anything beyond the most basic issues. Taken over 48 hours to get a bet correctly paid out when they settled a winner as a loser, no idea why the bet was settled as a loser in first place and even less idea why it takes so long to resolve such a basic issue - customer service said that this issue will take "at least a day" to fix. There's loads of more reputable betting firms available (most of whom take customer service seriously) so don't waste your time with this lot.
Carly
21 October 2020
Comment from uk.trustpilot.com
Liars with unprofessional staff.One agent told me i was eligable for a welcome offer through an affiliate Next day different agent (LUKE - MORON) Outright lied and changed his lies througout a 30 min chat, claimed the offer wasnt valid, then that it was expired, then that i didn't come through the link, then it was a random site offering a fake offer (complete lies).Have filed an official complaint and contacted the ADR.ALSO THEIR COMPLAINTS EMAIL DOESNT WORK!
Paul Farrel
14 September 2020
Comment from uk.trustpilot.com
This is worst place to play . DO NOT PLAY . THEY ARE REALLY DODGIES . DO NOT ENTER HERE
Cheryl Heans
26 August 2020
Comment from uk.trustpilot.com
I at first really enjoyed playing slots on the website. When it came time to providing my proof of identification and payment for making my deposits to the website and retrieving my winnings is where I came into many round and round jump through hoops over and over again with still zero results and still no results till this day. I provided approved identification repeatedly and also provided documentation in regards to the pre paid credit card that I made my deposits with. Also gave documentation in regards to my personal bank account that I never made any deposits to the website as per required by the website even though I never made any deposits from my personal account but asked that my withdrawel be made to my checking account from the website. I didn't understand why they would be needing bank statements from an account that I never made a deposit to the website from. I was so excited about my 700.00 winnings right before Christmas and like most other people out there obviously had made plans on how and who I would be spending my winnings on for Christmas that I was eager to send all documentation that was required in order to recieve my funds. I had done this at least a half a dozen times In all different formats and sizes and it was always rejected. Never did recieve any of my funds to date. The website locked me out of my account denying me any access to my account or funds and still to date wouldn't let me access my account or funds. I recently sent my identification documentation yet again to the website only to get an email back informing me that management has made the decision to close my account indefinitely and was advised that if I opened up yet another account that they would again imediately canceled my account and seize my funds and or any winnings I may have. And along have seized my 700.00 winnings that I originally tried to withdrawel. Are casino websites allowed to seize money that doesn't belong to them? Are they legally aloud to fraud and steal hard working single mothers and fathers money? What kind of punishment if any do they get when this sort of thing happens and who do I turn to in order to help me or is there anyone or anywhere that I can turn to in order to recieve help and have them fined or punished for their illegal actions towards myself and poor illegal business conduct? Please help.....
Cosmin Teodor
24 August 2020
Comment from uk.trustpilot.com
They will do everything in their power to not pay you out your winnings, I have been using online sites for over a decade, and guts is the one place where every withdrawal is almost impossible to make, no matter how much you deposit, when you want it back you will face every single argument and issue under the Christmas ?.I have made a withdrawal to my bank that they canceled sayng It can only be withdrawn by card, then when I do the card they said that I can only withdraw to my bank acct?The customer service reps, lie and use advanced delay tactics. No phone lines.Callbacks are not working.I strongly suggest anyone having issues with them to email the UK gambling comision and file a formal complaint against them.They should not be operating in the UK with a license.I will update on my status.
joshua wright
15 August 2020
Comment from uk.trustpilot.com
the slots never pay ever you just cant win. football odds on lyon to win city they offered 6s when other sites were 11s.rubbish site
customer
08 August 2020
Comment from uk.trustpilot.com
DO NOT USE. Offer welcome bonus then don’t pay it using excuse of not available for uk. Rip off. Balance withdrawn and account closed. Worst one yet. Also reported to IBAS and gaming commission.
Rois
08 August 2020
Comment from uk.trustpilot.com
Signed up to this website,my verification was easily sorted and had no issues regarding refunds/withdrawals, but they literally Rob people in their slot machines. I have never won a jackpot or bonus ever after spending hundred's of euros, there's no customer loyalty as regards free spins,bonus credit etc. Worse website ever as they clearly just Rob people if their money, you would have more luck on a scratch card, avoid at all costs!!!
Klug Lajos
07 August 2020
Comment from uk.trustpilot.com
If you new in Betclic, they will let you win a little money. But then, nothing you get! In online casino i started to spin, and loose the bet 53 times in a row! In the 54. spin i got my bet back, then again nothing 34 times. This is a scam! They not let you to win a penny in absolute disappointing way…
Rasmus G. Kristensen
03 August 2020
Comment from uk.trustpilot.com
even if you win, you will never see your money again
Kevin Moriarty
03 August 2020
Comment from uk.trustpilot.com
Have to say ive been with bethard for 6 months now for their live casino. Great withdrawal service, fastest I've found, funds in my account within minutes
Joey
20 July 2020
Comment from uk.trustpilot.com
I would strongly suggest avoiding this site. I signed up and claimed the bonus deposit. It was showing in my account, but it was just showing as "initiated" and not "active". I emailed support asking to activate it for me, and literally emailed them back and forth about 8 or 9 times before they finally relented and activated it. I am sure they do this with everybody! It sounded rehearsed. Blatant scam!The reason they gave was "You had to email us before you placed any bets. Now that you've placed a bet, I can't activate your bonus." Uhh, what?It was only after I said I'll be forwarding our email to the gambling commission that they finally said they'll make an exception. I got my bonus in the end, but these guys are the shadiest bookie I've ever dealt with. Avoid!
Tracey
14 July 2020
Comment from uk.trustpilot.com
Opened and verified an account placed bets won some lost some. One day suddenly limited to £1 bets.This after I had lost 20% of my total bet amount. Apparently they ban losers, now no way I can ever get that lost money back.
Sérgio Alves
11 July 2020
Comment from uk.trustpilot.com
Tried to register with them, they required a bank statement and driving license. A bit pushy but alright they're not the only bookie that requires that and I can see why they would, so I submit the documents and two days later I get an email saying they have been rejected because they don't accept the high resolution colour scanned documents and want photos instead? What the hell?Looking through the other reviews I can see I dodged a bullet anyway, I'll take my money to other more trustworthy sites.
Ryan
26 June 2020
Comment from uk.trustpilot.com
Ante post- Terrible company, as previous review states, I have accumulators with settled winners but they are returning only stakes, I am waiting on a 1/1000 shot which won’t settle in time, they are stealing £1400 in the process. I have raised with gambling commission and ADR and suggest you all do the same
Annie
12 June 2020
Comment from uk.trustpilot.com
BEWARE KEEP AWAY FROM GUTS i only won £250 and they closed my account saying it was a business decision. When i asked for a withdrawal they want me to send them a selfie but it doesn’t state this in their verification t&c. I have no problem sending them my driving license, utility bill and proof of payment method but no way will i demean myself to holding up a piece of paper with the date on it when i did not sign up for those terms. I stay away from casinos who ask for selfies as they are usually the ones who are reluctant to pay out winnings. They have even stolen my initial £100 deposit. BEWARE and keep away if your thinking of signing up as you will regret it.
Iain Burt
11 June 2020
Comment from uk.trustpilot.com
Stressful experience. Provided all ID documents as required. They then blocked my account and had to answer questions about my experience with gambling. They then unlocked my account and after winning a few times with Sportpesa, and made a few withdrawals and deposits, I decided to deposit some more money and play this morning. They suspended my account whilst playing an online casino game. Checked my emails and they sent me one asking for source of wealth information requiring bank Statements and wage slips. They should clearly have information on their systems that I won a large amount of money from them very recently and have clearly deposited less money than what I have actually won with them. To me they are clearly trying to make excuses and as hard as possible to not pay out my recent pending withdrawals and haven't a clue what they are doing. So the request is unnecessary. This is the second time they have blocked my account in my opinion for no reason and certainly wont be using them again. Appalling customer service and clearly dont want my custom. Complaint to Gambling Commission pending.
John Luck
01 June 2020
Comment from uk.trustpilot.com
Faster card visa payment ever. Few times been under 12 hours. Process extremly quick. Verification done in like a hour or two. Customer service brillant.Games and roulette brillant. Increase my limit here will be using this site forever.
igor diniz
05 April 2021
Comment from uk.trustpilot.com
My worst mistake was opening a Betclic acc, I have been trying to withdraw for a month now and all they say is that the payment will be approved soon.
My worst mistake was opening a Betclic acc, I have been trying to withdraw for a month now and all they say is that the payment will be approved soon.