21Bet Review

SCAMWhy not invest in bitcoins instead of wasting money on casino? i suggest you try http://www.primetrustcoin. io they’re easier to deal with and pay out promptly.

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My husband has been trying to withdrawal his money since October 2020, when he received an email saying UK sites were no longer going to be able to bet with them. His account was verified but he was asked to send a picture of himself with his passport. This he done but told not clear, he has spoken to 9 people on chat, one person 3 times, they say his picture isn’t clear and they cant read his passport. Well he and I can read it on my phone! He has emailed them to complain in December …no reply he has a nice sum of money in there, he is not getting nowhere. Avoid at all costs!

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I’ve used them for 2 weeks for football and so far I’m happy with them. Withdrawal takes 3 working days. I wish they had table tennis, Esoccer and esports.

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Please do not bet with these scammers. Had 12 fold football accum with 11 selections won with one to go next day. No cash out offered at all which is just disgraceful and then when team I had was winning 1-0 I deposited £150 to cover the draw and other team to win and to my amazement they wouldn’t accept my bets and then the live betting for the match totally disappeared.I checked other online betting sites and they all still had live betting on the match. About 10 minutes later the other team equalised and Within 30 secs the live betting appeared again.???With the odds coming down I was unable to cover my bet at all to make any real profit and my bet went down. Left me very angry that they can play tricks on punters like this. When I quizzed them in chat service they told me they had a technical issue and that it amazingly resolved it’s self after the equalising goal hahahahahahahahhahahahahahaha what a joke!!!!You’ve all been warned!!!!And another thing it must be worst ever bookies to give any kind of free bets or bonuses no matter how much you spend with them. Avoid at all costs!!!!!

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Illegally run bookmaker. I tried to open an account and was rejected despite never having had a bet with any of the businesses in the group. I made a subject access request and found out that they had purchased data about accounts I hold with other bookmakers which is in violation of GDPR regulations

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Have a big withdrawal still pending, first they asked for documents even tho I’m with them for 2 months now and sent them in the beginning and they confirmed my account was verified. Sent the documents 7 days ago, they always find excuses to not verify them, even tho is the same picture of the passport and PayPal account that I sent in the beginning and it was fine then. Now I can’t even log in to my account and they don’t reply or give any explanation. Do not use this website!!

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Deposited in the casino blocked my account due to verification which I understand so I went to withdraw my own money back they've kept it until I send verification to them I dont have any documents to verify with. Dont go to the site they steal peoples money worst company ever had no problems withdrawing money back from other casinos when they've blocked my account so glad it wasnt hundreds I deposited on they are refusing to give me my money back.

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Don’t go near 21bet they ripped me off for £600 I had to get IBAS in and they got me half so stay away from these RIP off merchants took 5 months to get the half of what I was owed they should be black listed so stay away

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21bet ripped me off for £600 I had to get IBas in to get my money but only gave me half so stay clear don’t go near they are really bad

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http:// www. littletonchambers.com /lib/final judgment – ivy technology v martin & ors – cl 2019 00047.pdf

The owners robbed the players and sold the company. They also deceived the buyer and hid the company's debts. Criminal history.

https:// www .bailii.org /ew/cases/EWHC/Comm/2020/94.html

Continuation of history. I wonder how they got the GB and MGA licenses since Hogg wasn't the owner of 21bet.

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They have lied to me when I went to login it said login details are wrong, then I spoke to them on live chat they then said that my account is under review, so they lied its been a week now every day they say there be in touch. Don't use this bet site very poor customer service they treat customers very poorI joined online casino 21.co.uk this month I have spent alot of money with them. Last week on Friday I went to login and it said login details are wrong. When in fact it wasn't wrong, but they had frozen my account saying its under review, I had to find this out myself no one told me. Then I was told they will be in touch soon and promptly, evey day I have been told this, And am being told to be patient it's been a week I didn't have my account long so there's nothing to review. I used my own money my own bank account and my own ID to make the account. Ive been told so many lies by them. I assume more customers would of experienced this aswell. They do not treat customers fair and they are very poor. I wish I never even made an account now I am just going to stick to bet 365 and corals as they are so much better and even bet365 pays you your winnings straight away. So if you are a customer of 21.co.uk I suggest you you delete your account, and I would recommend bet 365 or corals.

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I have been trying to withdraw my winnings of 3300€ since 26.2.2019. Now the site seems to be totally down. Can we do anything to get our money back ? I would like to start a legal course of action.

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I have about £600 as a balance on their site £500 of it is my deposit.
They announced that the 21bet.co.uk is no longer operating and customers should withdraw any funds by submiting a withdrawal request to support@
Unfortunately email provided DOESN'T WORK!!!
They just stole my and other people money and there is no option of contacting them.
I will be contact UKGC but I dont have much hope.
Heard that ukgc is absolutely useless

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I had 2200 EUR on my account. Whole amount I won on their exchange site connected with Betfair. They stolen the whole sum of money!!!

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I would avoid this company at all costs! Having taken my deposits & then I have a successful win at odds at 44-1 with a £15.00 stake, I requested a withdrawal of my funds last Monday.

Having waited 24 hours, it was still showing as pending. I E Mailed & received a reply from Mark advising me of the below:

We apologise for the delay in processing your withdrawal

We would like to inform you that we have technical issues which occurred on our payment methods, but our technical department aims to resolve this issue as soon as possible. We re expecting this to be resolved in next few days.

Our payments team will contact you with all the updates as soon as possible.

Thank you for your understanding and we apologise once again.

Sincerely,
21Bet Support Team

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I then received no response & cancelled my withdrawal & placed a few more bets. I then processed a withdrawal on 3 occasions, was notified it had been approved but the site reversed the request. Thinking this to be a little odd, I tried to place a bet, which wasn’t accepted & would allow me to select my bets but the site wouldn’t allow me to place a bet.

I then sent an E Mail only to be advised that my account had been suspended with the below E Mail.

Regarding sportsbook, at the moment we are experiencing technical issues with limited functionality. I can see you requested a withdrawal and it appears it was cancelled from your side. In any case, until this is investigated and resolved please note that your account is suspended until this is processed on Monday since our payments team can only process withdrawals during the weekdays.

We aim to process all withdrawals by the next working day or the same working day where practical. Once a withdrawal has been processed it will take 2-3 working days to reach your bank account.

From time to time,we may require additional information from you or we may need to conduct additional checks and this may increase the length of time it takes to process your withdrawal. If we do anticipate a delay of any kind we will do our best to update you with the relevant information.

Please, note that we only have email customer service available at this time.
Should you require any further information or assistance please let us know

Sincerely,
Claire

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Awful service.
Opened an account and they refused to honour the free bet as they took 24hrs to verify my account and claimed my first bet was made an hour after they decided to cancel the offer.
The bet won anyway so I decided to withdraw the winnings. They are still sat in the account showing pending and are not being released.
The online chat function doesn’t work and the e mail address doesn’t work. Seems this is a similar experience to others. Avoid them as they are useless

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I too am having the same issues as other users, deposited £10 and took advantage of their new joiner offer and fairly won £50. After a couple of weeks i emailed and they told me to wait as they were having payment issues, after a week i contacted again and they asked for my Ids bills etc. i provided multiple evidence and answered all their questions, they referred me to another team who never got in contact and then blocked me from logging in. I wom this £50 two months ago and they have STOLEN this money from me like it seems they have with many others. Rotten company and i will be reporting them

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Contact zeros do not reply to emails

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Avoid the slots. They NEVER pay out anything. Lost track of how many deposits at minimum bet never lasts very long. Much better sites out there. I'm sure they give the standard reply how they are monitored etc. As if the average gambler could check it out. Just another ripoff.

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They have a website that appears cluttered which makes navigation through the website quite a challenge, and the layout is poor as well. The in-play betting experience on this bookie is poor. They don’t offer good odds either. But the customer service experience with them is really good, had this problem with withdrawals and they helped me resolve it.

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I had 2500e on my account and they closed my account, no withdrawal, I lost all my money.

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The people who run this company are scumbags! I put a £10 bet on won £110 and tried to withdraw the money in my account.
They simply wont process the payment I’ve sent in numerous documents and emails to verify the account but they still refuse to release the payment.
The gambling commission really should intervene and shut this fraudulent company down.
Unless you want to be conned out of money don’t bet with this company as they will take your deposits but refuse to pay out winnings.

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Terrible terrible bookie. Been trying to process a withdrawal for 5 weeks. I've been verified and they keep asking for more documents.
I send the documents and they wait a week to confirm and yet my withdrawal is still pending. STAY AWAY FROM THESE CROOKS.

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Unable to contact their email address doesn't work, and withdrawal still under processing, but their website is still working ??

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I won 300£ and after thise they blocked my account. ??? Sending messeges but not answer …..

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21Bet is a bookie that has its welcome page focused on its users and visitors all the options that they have. The live betting they offer is strong and the interface is one that can be used by pretty much anybody. As for bonuses and promotions, 21Bet offers its users £10 every week.

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I would give 0 stars if i could. No customer service, no responses to emails, live chat is never online. Withdrawals sitting pending with no sign of being processed. Restricted after about 10 bets on ascot event. Service needs licence withdrawing.

Possible fake 5 star reviews here too

One trip to google will show up the amount of negative reviews and complaints on these guys, save yourself the stress and hassle and leave well alone

Update: did get money eventually and we all got a BS email about Severe technical issues etc meaning a delay over that ascot weekend…all the other bookies on same sports betting platform had no issue, shambles and restricted anyway so they can waste some other customers time instead

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The whole FSB to SBtech shock move only happened a couple of months ago. That left all of their customers scrabbling to find out what had happened to our funds. Luckily FSB acted responsibly and all that people lost was their time. Still annoying but it could have been worse.

Now 21Bet are failing to honour their Royal Ascot offer. They need to credit a lot of free bets and they really don't want to. Perhaps they're looking for another platform to relaunch another new site!

These guys just aren't really worth the amount of time you need to waste with them. Half of the offers I've participated in have had issues with crediting free bets.

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I tried a new site and they introduced many new markets for other sports, which is amazing, my verification process was very quick and withdrawal processed smoothly

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They have not paid my money for several months. Support for weeks repeats a fairy tale about technical problems. They do not want to pay my money.

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I would give no stars inplay is well behind so you have lost before even putting bet on
I was looking at bet365 same time as bet21 and the match had finished about 13 seconds before bet21 so that means I play betting is a scam

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They do not have money. It seems to me that you and others need to start a cases in court.
I am waiting over two weeks for a reply regarding the payment from one and a half months ago.

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I can not say anything bad about this company, will continue betting with these guys. One of the best sites in the UK.
New Promotions are excellent.

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thieves.I also blocked my 86.60 account. I got the documents and nothing.

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changed platform so have to sign up again like a new customer, u get a free £5 when u do to be used in 2 days . PROBLEM is you cant bet until account is verified again which at min is on day 7 so £5 has gone and still not verified , a task which takes hills betfair paddy literally a few hours sometimes instantly on chat, i wouldnt use this company my opinion there just trying to compete we the big boys but only going to end up one way just get bet bright gone.

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Not sure what the other issues are in regards to getting money out. Since the new site, i emailed the one provided, got my dosh and signed up and playing on the new 21bet site. Real improvement. More markets, loads of depth to the offering for me as a sports punter. Cant comment on the casino, dont play it.
Overall really good.
Didn't give 5 stars as the my app doesn't work anymore but i hear they are launching one soon.

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I received an email from 21bet informing of a move to a new site. It didn’t say the old site was already switched off. It gave an incorrect email to contact FSB to recover funds. FSB have sent the below email assuring me that funds are secure. I’m more likely to trust FSB as the platform and not bet21 who moved between platforms without even informing FSB. I’m certainly not dealing with bet21 again.

Dear Xxxxx,

We are contacting you to provide clarity over the recent email you may have received from 21bet. We want to assure you that your funds are safe and your pending bets and withdrawals will be honoured.

Because of the unapproved actions taken by 21bet yesterday, you no longer have access to your betting account. As a result, you are unable to request a withdrawal through the normal process. Because our customer services team is now handling an unexpectedly high volume of customer communications, we will need to migrate your account to another site on our licence to provide you with the level of customer support that you would expect to receive.

This will provide you with full access to your account, including your deposited funds and betting history. If you then wish to withdraw your funds from this site, your withdrawal will be processed within 1-3 working days. We would ask you to refrain from contacting customer services as we are currently migrating your account. Please bear with us while we make these arrangements.

Please Note: Further communication will follow in the next few days with the new website details and instructions about how you can access your funds.

To provide further clarity on the situation please continue reading below:

FSB Technology (UK) Ltd (“FSB”) are the licensed operator for the account you held on the 21bet website. 21bet are the brand owner and as the marketing partner they were responsible for driving traffic to this site. They are now using their 21bet brand and URL to promote another operator’s website. FSB does not have any affiliation or ongoing relationship with 21bet or their new operator, Incentive Group Limited.

At 17:00 on April 25th 2019, 21bet redirected their URL to this new website. At the same time, they sent out a communication to all players urging you to withdraw your funds from FSB and to re-register with the new 21bet site. The email was not approved by FSB and was not factually correct. In what we can only assume was a deliberate attempt to cause confusion, the “help@” email address that they sent is not a working address.

We apologise for the confusion this has caused. We can assure you that your deposited funds are ring-fenced and safe and are held in segregated bank accounts with us at Barclays.

We have already informed the Gambling Commission of the above. We will attempt to contact the new operator of the 21bet site to share your responsible gaming settings. If customers have self-excluded, have a closed account or are currently using our time out facility we would normally have already transferred this information to the new operator of the 21bet site. Any self-imposed limits you have put on your account will need to be reset if you chose to open an account with the new operator.

Thank you for your understanding and patience in this matter.

Kind regards,
FSB Technology (UK) Ltd.
Gambling Commission license number is 000-022201-R-305119-017

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I Had some issues with payments made to different cards. their support helped me to solve the problem… but it wasnt quickly

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