21Bet PLAYER REVIEWS(638)
John Lea Chapman
13 September 2021
Comment from uk.trustpilot.com
I have a pending withdrawal of £2800. They asked me to send in proof through for the PayPal I used which I did via email… 5 days ago. And it’s now 5 days without reply! Live chat isn’t live chat as no one ever responds. Does anyone know how to get through to them? I fear they’ll just never respond to me!
Tony Hardaker
13 September 2021
Comment from uk.trustpilot.com
Don't waste your time or money on them - you're not meant to take any money from them and their Customer Service Team is unable to provide a customer service. Like everyone else, I was forced to close the old Genting website, which I'm sure had unused Reward points, but any unused Reward points didn't transfer over to the new website (same login details and a Welcome Back message) and bizarrely, I was denied access to the new site welcome bonuses. Why? All I get from Genting 'Customer Service' is that it was 'a management decision', but none of the managers are willing or capable of providing a simple explanation, despite numerous emails. Are the welcome bonuses only available to new customers? Did I win too much on the old site? (Ha!) I don't think Genting care a jot about their customers (who contribute to their wages) and I'd bet my last 10p they won't respond to this glowing review with anything other than 'it was a management decision'. On the plus side, I discovered S*y V*g*s offer a great welcome bonus to everyone, and no wagering requirements. Still needed to provide photo and address ID, but they all do. Genting is now removed from my website Favourites, and is unlikely to be reinstated any time soon.
Jonny Dinsdale
12 September 2021
Comment from uk.trustpilot.com
Lure you in with free bet boosts then do not pay out... disgraceful! Do not bet with this scam of a betting company.
Vlad
11 September 2021
Comment from uk.trustpilot.com
They have a faster app compared to betfair, I have the account with them for about two years and I place 100 to 300 pound bets on top tier football.The reson why I give them 4 stars is because they don't have big liquidity, sometimes I have to wait a bit tonbe matched.
Danielle Murray
11 September 2021
Comment from uk.trustpilot.com
Dreadful. Won't be long before they're in administration
John
10 September 2021
Comment from uk.trustpilot.com
Tragic ethical failure.This is a tragic situation that sporting bet and entain are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son's severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.Kind regardsEntain Complaints TeamBusiness Hours: 9am - 5:30pm
Ryan
10 September 2021
Comment from uk.trustpilot.com
2 bets and now can't even get a tenner on. I don't know how they get the license to operate as a bookmaker.
Ryan
10 September 2021
Comment from uk.trustpilot.com
Opened an accountWent to place a bet. They wouldn't take itWithdrew my own money back to my account and 3 days later it's still not in my bank.How do they get a licence?
Mark
10 September 2021
Comment from uk.trustpilot.com
Terrible company worst customer service ever. Live chat that isn’t live and no one ever responds and an email service which you send to them and never reply go anywhere else it is to be a better experience AVOID AT ALL COSTS.
Ds
10 September 2021
Comment from uk.trustpilot.com
Seem To make their own odds up as they go along especially on horse racing when the odds they offer are nothing like the ones on course. They are all shorter and you can't take sp. You have to take their oddsNo way
Ben Benji
09 September 2021
Comment from uk.trustpilot.com
Worst of the worst, I could go on but no need to, just look at all the other reviews.
Ds
09 September 2021
Comment from uk.trustpilot.com
Total waste of time. Limited to peanuts. Thought it was just horses so put a 4 timer mug acc up for soccer and it paid 8/1 Max bet £12 . Won't even let me bet to win 100!!No wonder they don't reply to messages on here.
Keith Adolph
09 September 2021
Comment from uk.trustpilot.com
ZERO STARSKEEP AWAY FROM THIS WEBSITE.IVE DEPOSITS OF NEARLY TWO THOUSAND POUNDS.THEIR WIN RATIO IS PRACTICALLY ZERO.IVE PLAYED MANY WEBSITES OVER THE YEARS AND THIS IS BAR FAR THE WORSE. TAKE YOUR MONEY ELSEWHERE. I LEARNT THE HARD WAY. IT CANT ALL BE ‘JUST BAD LUCK ‘
Mach One
08 September 2021
Comment from uk.trustpilot.com
Absolute CowboysThey gave me free spins with my £10 deposit but wouldn't let me withdraw my real money until I'd used my bonus... Which you can't use until you've used your real money. Absolute scam will never use again
Lanette Rose
07 September 2021
Comment from uk.trustpilot.com
I got 500% cashback by contributing on C0lineke com. It's amazing and most tryworthy site.
Jase
07 September 2021
Comment from uk.trustpilot.com
V.DisappointedBeen with them 3 weeks thenGot a message saying deposit and get free bet. Did so and turns out I bet on the wrong event. So bet again and then got told it was only yesterday eligible.Anyone else would have said genuine mistake here's your free bet but not this lotWithdrawn money and won't use againYou've lost customer over a few lousy quid. Awful way to treat customer
sukshith vonagla
07 September 2021
Comment from uk.trustpilot.com
First I have un fortunately given my xerox copy and they didn't approve it and after I called customer care but they told me to sent an email an I have sent it after sending the email they are telling me that the pan card that I sent was no clear an I sent it again for 100times but they are rejecting it and I asked them to provide a link to upload my pancard but they are not sending any link or they are not giving browse option to upload the pan card again this is the worst betting app never seen before guys don't trust this app I can say betway is more better than this app
rovers
06 September 2021
Comment from uk.trustpilot.com
Not spend your time and your money at here!!I had tried to get a withdraw at here since middle of last month and now I'm still not get my money yet!! They had refused my withdraw 2 times and each time them used at least 1 week for it!!! Now I have report them already to the interpol...We'll see !! I had took my withdraw again after they refused my withdraw on Saturday!! Don't spend your time and your money at here peoples!!!
paul jubb
06 September 2021
Comment from uk.trustpilot.com
shambles of a bookmaker these i open my account and stake restricted on first bet to £1.82 just a tin pot bookmaker stay away guys.
T Bacon
05 September 2021
Comment from uk.trustpilot.com
Not great so far gotta say, their overall system RTP for casino games is so heavily weighted in their favour. Even games which typically have good returns, such as Age of the Gods, are sub-standard industry-wise on this site. I came purely for the variety of games and it's all I'm staying for as their bonus schemes are not worth the time or money. Very unusual for a company which is a subsidiary of LC International Ltd who also run Coral and Ladbrokes, (who by the way are much better). Its best you stick to those if you choose this bookmaker or its parent company to gamble with.Please don't respond with "volatility" blah blah. I know how it works and this ain't it. You could play 1000 different games here and the outcome would be the same.Trust the reviews here is my advice
lisa dobrucki
04 September 2021
Comment from uk.trustpilot.com
They paid me £1000 within 2 hours then I won £3000 and now there asking for pay documents which I have sent but I seem to be waiting for ages and have not been paid the second amount yet
Marius Cristian Dinca
04 September 2021
Comment from uk.trustpilot.com
mr green, what's wrong with you.... I have been a customer of this casino for a year,and I can't believe you're just swallowing money,you have a jam in the system and control each game,with you I wasted my time and money.I understand it's a pandemic, but you're worse than Covid-19.I don't have a problem losing money at mr greenmy only problem is that you steal too much money.I've been playing for six months now and you haven't offered anything,I'm sorry to say, but you're thieves with proper documents.I saw that in the older and worse reviews, you didn't have the courage to answer, why? you are afraid that you will go bankrupt.don't forget that we pay your salaries.be fair and give more to people, it is not normal to just give the bait,every game I bet I didn't have a chance to get a bonus or a more consistent win.I am very disappointed in you and I will make a big complaint against you.do something with this system, stop stealing our money,how is it possible when the bonus is about to come he shoots it immediately, from 20p to £ 5, every bet you didn't give a chance to take any bonus, as proof that you are a thief.Shame on you, I hope people see my review and don't waste my time with mr green, I will delete my account
James Mulvenna
03 September 2021
Comment from uk.trustpilot.com
These scam artists will not pay you take my word try to cash out now cost me a decent win to find out. The win never even registered. This is a criminal company exploiting peoples trust do not trust these rooks.
Paul
03 September 2021
Comment from uk.trustpilot.com
Playing live blackjack is a con lost £6000 in total I never won once either dealer matched my hand or beat me with 21 or 20 all the time beware this is a con you can only win if you bet small don’t go to the big tables
Arwel Jones
03 September 2021
Comment from uk.trustpilot.com
DO NOT USE. Vile company, basically thieves. I have money in my account which I wish to withdraw and they won’t let me unless I send in numerous copies of my passport, driving licence, bank statements, etc. Pretty convinced they are trying to steal my identity. AVOID AT ALL COSTS.
RAKESH V
02 September 2021
Comment from uk.trustpilot.com
I highly doubt the rating is given by themselves. This company is complete fraud when you try to withdraw money they ask to upload all documents and once approved if you try to deposit and withdrawal they rejected to approved documents and ask you to produce new documents. Trying to block your money for withdrawal
Black bird
01 September 2021
Comment from uk.trustpilot.com
Biggest scumbags up on high road and online. And stupid slu..ts in customer service.
Rajat Jain
30 August 2021
Comment from uk.trustpilot.com
My account is blocked due to winning amount they have not given yet username is rajatajain and 40 lakh rupee is blocked in that and they are not providing me my money hence I am committing suicide for that reason and never trust this website @Darren Sammy
Gus
29 August 2021
Comment from uk.trustpilot.com
RUBBISH ABSOLUTELY
Taner and karolina
28 August 2021
Comment from uk.trustpilot.com
Omg! I just played today and I kid you not I did not get 1 not 1 bonus round, no fun for me most boring way to game all dead spins feels rigged to me. Won't be playing here no more. Enjoy my money hope it makes you richer.
Likhith shetty
27 August 2021
Comment from uk.trustpilot.com
Please don't trust this dafabet app for betting.This is a vey bad app.They are not solving my problem from one year.I am facing withdrawal problem from 1 year. From one year I am contacting customer care but no one is responding properly. When I called them they are telling different answers and they told to upload the documents and I have upload it but still they didn't solve my problem. From one year it is showing the same problem. But they didn't solve my problem. This is a very bad experience on this dafabet platform.
Marie Darling
26 August 2021
Comment from uk.trustpilot.com
So even though I wasn’t asked to upload my identity I thought I would do it anyway to save any future issues I wish I hadn’t Since then I’ve been asked to verify again they have had my withdrawals in pending for over 4 days now I’ve contacted their chat which was pointless and even customer service just repeats the same information my first withdrawals were processed in 24 hours so why after sending identification am I not allowed my winnings
Bradley Cull
26 August 2021
Comment from uk.trustpilot.com
Would give 0 stars, just random closed my account after a “review”
Christopher
25 August 2021
Comment from uk.trustpilot.com
The thieves, don't waste your money here
Luke
24 August 2021
Comment from uk.trustpilot.com
Love to gamble here. Guts have all that I need, I wish withdrawals didn't take that amount of time. But still, I got money in my account.
Thomas Tersken
24 August 2021
Comment from uk.trustpilot.com
Hi readers. Now that I took the time to create an account I will say this site is ridiculously Misleading and deceptive when it comes to document verification. The sport odds, cash out, free bets here are actually really good but I refuse to keep playing here,. sorry for my rudeness , but I needed to share this as you really screwed with me long time. I’m sure you know who I am
saideep
23 August 2021
Comment from uk.trustpilot.com
Execellet website
Mark Hampton
23 August 2021
Comment from uk.trustpilot.com
Worst experience ever. Does not give you the bonus they offer!
andyzipdid
22 August 2021
Comment from uk.trustpilot.com
After spending on slots and at only 20p to 40p per go, realising I'd put £125 on and got 2 features for that amount of spins it's time to close the account as I don't mind losing but at least make it fair and give the punter some sort of enjoyment. The law of averages would dictate you would get more features. I would advise anyone to stay away from this site.
Finley
22 August 2021
Comment from uk.trustpilot.com
The amount of slots on this online casino is really good and I won quite a lot of money on them, so far so good.
Riley
22 August 2021
Comment from uk.trustpilot.com
New to this site, for now, I really like the ComeOne casino. Good looking site with a nice games library. I had some wins, unfortunately, I pushed too much and I lost more, but I will keep playing.
Fire crackers
22 August 2021
Comment from uk.trustpilot.com
Recently joined this casino , because I was tired of all the other casinos letting me down to often. Then again this is a business , their goal is not for you to profit , but rather to make you think you will profit. And so the cycle keeps going from there. I won on the first day of joining, I thought maybe that’s just to make me play more again. Of course I was right as the following days , there was absolutely no wins like how it was on the first day I joined. I’m down 500, and have come to the conclusion that this casino is no better than the others . On the other hand , I was surely expecting this to finally be a Canadian platform as it mentioned . Later I found out it’s not Canadian, it’s just a “platform that’s available to Canadians” . The sports betting only gives you high opportunity when the loosing team is surely at the edge of lose . The live casino specifically the wheel spin games , constantly lands on small numbers as much as 8x in a row and very frequently too. That’s ridiculous if you ask me! Lastly the main casino, not all games work right away and most of the time it takes a little bit of time to load the game. ^i tried using higher speed Internet, Google worked fine, but not these guys! On the first day, there was a fair amount of wins coming in from the slots. The second day and onwards, very little wins, and I’d say about 75% less frequently occurring , compared to the first day of playing. Well there you have it! All details broken down for you to be fully aware of what this site is all about. P.S - There are no fair promotions, as in you must for example ; must put in a minimum of $100 to get just 10 free spins on the smallest bet. That’s not a promotion….that’s there marketing tactics! P.S #2 - The only thing good about these guys was the very quick processing and withdrawal of my first days win.
Riley
22 August 2021
Comment from uk.trustpilot.com
Really good bookie, for now, I'm hitting some wins. I like them.
Jamie Cole
22 August 2021
Comment from uk.trustpilot.com
The site works really smoothly and fast. Withdrawals are also on time. So far I like the ComeOn casino!
Craig Mccomb
22 August 2021
Comment from uk.trustpilot.com
Avoid at all costs.If you win a few bets, your no value to them and will stake restricted you, remove the offers for you & at that point it’s not worth having. Lose some bets & they’ll throw offers at you. Just glad I won a few bets and managed to withdraw my money. Oh & be careful with their new customer sign up offer as it’s not worth the paper it’s written on. I placed the qualifying bet, waited 2 days for my free bet, contacted them by email to be told that offer had expired even though they were still advertising it online. Just glad I managed to pull over £100 profit before shutting me down.
Agnes
21 August 2021
Comment from uk.trustpilot.com
Dodgy company stall on paying you out and make everything difficult the verification process is absolutely ridiculous if they don't want you there because your a winner they will make up a ridiculous reason and self exclude you not just from there site but Ladbrokes and corals aswell. the company's actions are very strange they may be in serious financial difficulties and about to go bust thats all I'm saying.
Tooo Hiinb
21 August 2021
Comment from uk.trustpilot.com
Coupon pending a full 40 mins waiting on one team to score for £2000 was wanting cash out , pending all the second half as it happened they never scored its a complete joke , it all were winning would been a cash out a quarter this , avoid they are a complete scandal
Johnny Andrews
20 August 2021
Comment from uk.trustpilot.com
Absolute thieves go elsewhere
Finley
20 August 2021
Comment from uk.trustpilot.com
Not a bad sports betting site. I like the looks and customer service is helpfull.
Nathan E
14 September 2021
Comment from uk.trustpilot.com
Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC
Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC