2kBet PLAYER REVIEWS(1061)
Louise Moffat
21 September 2022
Comment from uk.trustpilot.com
If I could give no stars I would. Won £150 4 weeks ago and they making it near impossible for me to get it back asking for lots of ID. Today I had to send a selfie with me holding my driving licence including one full arm. Who even asks that?!I've sent everything at least twice and it gets rejected. Absolute joke. Avoid at all costs. Will be taking this further. All you speak to is robots and no customer service number or contact. Emailed loads and no reply.
Dean Jeeves
21 September 2022
Comment from uk.trustpilot.com
Absolute SHAMBLES. Stole my money, when I deposited they did not need no documents, when I wanted to withdraw the money as they did not grant me the welcome bonus, they asked for documents that no company would never usually ask for. Not just standard provisional, birth certificate etc but much more. The support chat was absolutely useless. DO NOT USE unless you want to lose money.
Scott Roberts
16 April 2022
Comment from uk.trustpilot.com
These are scammers don't use then they put in bold letters deposit £10 and receive £30 in free bets but then in small print all the way down the page they say u can only have 1 bonus in there network which has like 100 sites so because I deposited Winston bet ages ago and got a free bet means I can't get a free bet with 2kbet which is wrong they should put that in bold letters otherwise people wouldn't use them and the lady agent scarlett was not helpful what so ever so they don't care about keeping customers.
James Douglas
07 March 2022
Comment from uk.trustpilot.com
50/50 experience, depositing isn’t an issue , withdrawals is where problems occur, I verified my account after a win and received my withdrawal about 3 days later l, thought that was the end of it, won a bit more and did another withdrawal and they email again asking for more info and similar documents to what I previously gave them, seems eventually you do get your payout but they do a lot to delay the process, still waiting on my second withdrawal but but I have faith I will receive it.
Good Job
22 January 2022
Comment from uk.trustpilot.com
Downright fraudulent bonus terms and an abhorrent user experience.
david naughton
17 November 2021
Comment from uk.trustpilot.com
had a account with boylesports 9 months won about £1200 on greyhound racing sheffield and got closed down. they open up 5 minutes before the ist race with early prices that are under 90 per cent under other companies and have the cheek to close punters down who open accounts up. 1 star because i cant give half a star.
Jm
17 November 2021
Comment from uk.trustpilot.com
Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right
Mr Hunt
17 November 2021
Comment from uk.trustpilot.com
I have found QuinnBet very easy to use, they offer competitive prices on football and racing. The withdrawals go through very quickly, haven't had a problem with this company, highly recommended.
paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from uk.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
Lynn
17 November 2021
Comment from uk.trustpilot.com
Never have a problem with QuinnBet, always good service.
Sarah
17 November 2021
Comment from uk.trustpilot.com
This site is a Scam and also it made me realise I am dumb to spend my hard earned cash on a website that just scams you. I was playing roulette and my number came through and I would have won £3500 but instead a message comes bet rejected after saying bet accepted . So I need to stop gambling full stop . I might as well give my hard earned cash to a random guy on a street. That’s what we are doing when gambling on these stupid sites. Just the thrill of chasing money.
Oz
17 November 2021
Comment from uk.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Sammy
17 November 2021
Comment from uk.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Stevirobbo
17 November 2021
Comment from uk.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
David
17 November 2021
Comment from uk.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
Diana S
17 November 2021
Comment from uk.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Brian
17 November 2021
Comment from uk.trustpilot.com
Great website, odds are good. Their enhanced specials make them better than rivals
PM
17 November 2021
Comment from uk.trustpilot.com
Intuitive site and working just as expected. Really like the no fee Saturdays.
VJ
17 November 2021
Comment from uk.trustpilot.com
Always a positive experience from parimatch like today, customer service attentive to the issue and resolved with best outcome!! Really enjoy interface intuitive user friendly and the same can be said about the customer service team. App is ace, odds are cracking, offers are spectacular always look forward to login ;D
Jake
17 November 2021
Comment from uk.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
Marco Machine
17 November 2021
Comment from uk.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
Brian
17 November 2021
Comment from uk.trustpilot.com
The good: Game selection, rakeback, promotionsThe bad: The software is incredibly buggy: disconnections, paused tournaments (that never resume), random freezes etcZero communication around said technical problems, nor any fixes/reassurances it won't happen again Ignorant, poorly trained customer service team - They ignore questions, they offer nothing in way of apology for the issues. Some can't even find themselves to look through a customers account. Lately I was even auto-reg'd for a tourney. It wasn't a feeder that auto regs and PP neither told me how it occurred nor refunded the ticket. Why would I continue playing when its breaks a lot but moreover you do nothing to remedy dissatisfaction/keep players loyal.
Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
angreeeee
16 November 2021
Comment from uk.trustpilot.com
LostCSKA (ICE)3-1Lokomotiv (FC Legenda)Under 4.5 - Match Under/Over 4.5 Goals Live4/11Bet informationStake: £10.06Returned: £0.00They are the worst in the world. How I could lost this one?
Christopher Steele
16 November 2021
Comment from uk.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over £67k a year, so I don't think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
Mark
16 November 2021
Comment from uk.trustpilot.com
Fantastic support from the on line chat who sorted my issue with speed. Also, great app, use it daily.
Robert Avery
16 November 2021
Comment from uk.trustpilot.com
Signed up for the "welcome" offer. Placed about 6 small bets to test the waters, (I don't know alot about sports so stuck to £5 or £10 at a time). Saw an offer where they had boosted the odds so decided to take a leap of faith. Deposited £20, which they accepted, Tried to place the bet and was told my account was restricted to 50p bets. No email, no notification, I had to go on live chat to find out.I re-read their Ts&Cs, apparently they reserve the right to ban/restrict you if you like "low risk betting". So much for the Gamble Aware code!! Avoid.
kelly
16 November 2021
Comment from uk.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
James
16 November 2021
Comment from uk.trustpilot.com
The welcome bonus is definitely rigged. 200 spins at 10p. So basically £20 pound spent on the slot for £4.40 win. That’s an absolute joke. You can play the game on any other site out their and you will see for your self that it’s been rigged. It’s either rigged or the RTP is like 25%
Dan
16 November 2021
Comment from uk.trustpilot.com
Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
BigAl
16 November 2021
Comment from uk.trustpilot.com
Would give 10 stars if possible. Great range of slots and really good customer service. One of the most important things about this casino is you can trust the withdrawal system. Once you're verified you are verified! None of that sending endless verification documents through like so many casinos do - all with the intent of slowing down payments and making you spend your winnings. This site doesn't mess around and the withdrawals are super quick. Definitely recommend if you want to enjoy your spins knowing that your winnings will actually arrive. I'm sticking with BetVictor!
paul
16 November 2021
Comment from uk.trustpilot.com
very good inpressed
Alison
16 November 2021
Comment from uk.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Alex Lawson
16 November 2021
Comment from uk.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Peter
16 November 2021
Comment from uk.trustpilot.com
Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later I’m still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!
David Tamworth
16 November 2021
Comment from uk.trustpilot.com
Aside from the fact that the site is dreadful and they ban winners (see previous review), you should be warned that getting your money back from Fansbet can be extremely difficult.Like many other second-rate bookmakers, Fansbet will make you jump through some ID hoops, but get this - a bank statement isn’t enough, it has to be physically stamped by your bank! In this day and age of technology, Fansbet want their customers to go into their bank branch and ask them to stamp a statement just to get their own money back from their Fansbet account. It’s an utterly ridiculous and unnecessary step that Fansbet will claim is required for their Know Your Customer regulations. In reality, they are just hoping you can’t be bothered to do this and you’ll forget about the money in your account. They’ll then probably declare the account ‘dormant’ after a while and take the money. No other bookmakers require a stamped bank statement. You don’t even need a stamped bank statement to get a mortgage, yet you apparently need it to withdraw funds from Fansbet. Hilarious. If you’re intending to win, don’t use Fansbet unless you’re happy to take a trip to your bank and get a statement stamped…
Katie
16 November 2021
Comment from uk.trustpilot.com
Waiting for my complaint to be resolved over a week so far
Michael
16 November 2021
Comment from uk.trustpilot.com
I never leave reviews usually but Im so frustrated with the company. I placed a bet and received 2 free bets which all went smoothly. When placing the 2 free bets I found a team I fancied to win and as it was a good price I put both free bets on this team, which won. I was contacted a short time later saying that I had breached the terms and conditions by placing both bets on the same result. As this was against terms and conditions the bet and winnings were voided, which is understandable but was a totally honest mistake. I contacted the company to explain and accepted that as I breached the terms and conditions then the bet should be voided. As this was a genuine mistake however I asked if the free bets could be reinstated but they informed me this would not be done and am now banned from receiving any further bonuses or promotions. As I said previously this really was a genuine mistake and if I had bet on 2 opposite outcomes so that one of the bets would win then I would understand being banned from receiving further bonuses.As much as this is frustrating for me I suppose I am also writing the review so that people are aware and take note of the terms and conditions within these bonuses.Just to update this review that mansionbet have replied to my original review.As I stated previously I totally accept that I breached the terms and conditions of the free bet as I did not read in full the terms and conditions but this was a genuine mistake and I hold my hands up.It is however the company's decision to not allow me to have those free bets recredited to my account as it was a genuine mistake or receive any further promotions or bonuses.
Andrea Leighton
15 November 2021
Comment from uk.trustpilot.com
This is the WORSE slots site on the market hands down. DO NOT GIVE THEM YOUR MONEY. nothing but dead spins and bonuses under 10x constantly. Absolutely disgusting. £90 gone in 11mins there on mostly 50p stakes.
Ismail patel
15 November 2021
Comment from uk.trustpilot.com
So firstly i have a disability,i suffer from severe anxiety/trauma aswell as adhd,bipolar disorder and asthma. I've never worked for a more racist company where white people get more advantage over ethnic minorities I can truly confirm that the shop in ossett west Yorkshire is totally racist there is a female manager along with other csm's that are racist.suspended for no apparent reason other than lending some money to a mate and I was accused of soliciting to 3rd party betting,bs!interviewed in such a bad manner by that racist manager that i ended up on long term sick leave.a lot of my customers have now left coral and prefer to go into BetFred and William hill which is on the high street where I used to work at coral,a total joke and heartache,occupational health team were very helpful whilst I was sick but i ended up resigning as they wanted me to attend the same meeting and I couldnt bear going through that again due to my illnessapart from that I can't say anything good about the company only one thing my manager in the batley is ACE,she is the best manager in the world apart from her everyone else can go stick it where the sun doesnt shine
customer
15 November 2021
Comment from uk.trustpilot.com
Fair bookie, never had any issues. Wish they'd offer welcome bonuses with less wagering though.
Danny Cladd
15 November 2021
Comment from uk.trustpilot.com
1 star is still far to many, absolute thieves, if in the rare chance you do win anything, be sure when you play again it will take everything and some straight back off you and then will be an age until you remotely have a chance of winning again any time soon, last £100 I have put on, just spins through, even if you call their customer care, you are told a script of how they are "fair and honest" which is really not the case, if it gave you a game and let you have a little and took a little and you decided to gamble it and lose, then fair enough, but when your not even given a game and you just watch your money spin through....that is not fair and the script they give you just shows they are not honest, even if its their fault i.e a technical problem, I had spent £60..spun through, game kept crashing. I was told there was an error on the site, so I should of got my money back, but was offered £3 bonus to use on the faulty site ?. I work in the industry and can say in 10 years in the business, I have never seen a company where customers just lose and aren't given a game as much as you do with this site. Disgraceful...should be shut down, I hope the gambling commission check the reviews, not a single good one and shows they should be investigated.
Stuart
15 November 2021
Comment from uk.trustpilot.com
I only bet on Sportsbook (horses). I am not at all interested in Casino or Slots (fixed odds where you will always lose over time.) So why are all the bonus emails about wager £x on slots/casino to get £buttons back.It’s a shame that all their bonuses are geared around Casino/Slots because it would be nice to be given a free bet no strings. BetVictor should be looking at the size of bets being placed and issue loyalty bonuses appropriately. You get nothing back from BetVictor. I am not interested in the slightest betting £5 x5. My average unit stake is £100.Other sites regularly send me £50/£100 free bets. Even the likes of PP and B365 issue weekly bonuses of £10. I’ve decided until I get some recognition I am going to bet elsewhere (which is what I do most of the time).
Alison
15 November 2021
Comment from uk.trustpilot.com
OMĢ!!!!!! WHAT A JOKE. DISGUSTING
Jason
06 November 2022
Comment from uk.trustpilot.com
Withholding my withdrawal.try sending debit card photo conformation. Won't accept it.avoid using.
Withholding my withdrawal.try sending debit card photo conformation. Won’t accept it.avoid using.