32Red casino PLAYER REVIEWS(488)
David Merry
18 December 2024
Comment from uk.trustpilot.com
Diabolical site didn't take me long to realise I won't be putting anymore money into this site at all if u want a site where u don't ever win and cam pit ok 100s after 100s of pounds and win absolutely nothing this is your place
Yigit Erkut
17 December 2024
Comment from uk.trustpilot.com
very greedy company, super low RTP's! never pays big. therefore, just closed my account today as this is super rip-off! SO DONT EXPECT TO WIN BIG AT 32RED! AVOID!
Claire
16 December 2024
Comment from uk.trustpilot.com
DO NOT PLAY THE GAME PACHINKORULES ARE NOT CLEAR AND TAKES WAY MORE MONEY THAN YOU SET YOUR SPIN ANOUNT AT.VERY DECEIVING OF 32 REDI AM A VERY EXPERIENCED AT ONLINE GAMBLING AND WAS CONNED BY THIS GAME SUGGESTED TO ME BY 32 RED
Jonathan Young
15 December 2024
Comment from uk.trustpilot.com
Embarrasing experience with this casino. All the information about them are wrong and the only time I managed to win, they did not pay out. I am pretty smart now and I do not waste money here again waiting for a payday when I can get paydays at So Lick-Unity without having to gamble and gamble. I am very done with this site. I do not them recommend for even my enemy
Ian
14 December 2024
Comment from uk.trustpilot.com
Deposited 600 pounds to play a game that they are advertising as “hot” called “2 fold the gold” I deposited five lots of 50 pounds and five lots of 70 pounds. I played over three hours and did not receive one bonus. This in itself is possibly expected however, when the game gave me two of the bonus, four leaf clover, it persistently gave me the same two features on the missing reel of 2 wilds this for three hours. I play online casinos a lot more than I should, and I know that this game has a massive bug and yet 32red are advertising it as their hot game on the top of their casino advertising. I do not feel that this is a fair or ethical way for an online casino to conduct its business, I have also contacted the ombudsman about this if the powers that be including the online casinos want people to gamble safely, they should make their gameplay fair. To make matters worse I was actually cut out of the game and asked for documents to continue stating that there had been a change in my deposits They use this to get people out of the game, but never take responsibility themselves. When I contacted them in chat all they would answer was we tested the game and there’s nothing wrong with it . Be very, very careful when playing games on this website online casino. In the end, I withdrew my last 71 pounds.
LEON BEAUFORT
14 December 2024
Comment from uk.trustpilot.com
Lost a few hundred. Got a bonus and it paid pennies. Avoid them.
Colette dC
14 December 2024
Comment from uk.trustpilot.com
Garbage. Nothing loads on mobile swift deposit white screen. How embarrassing. No thanks
Dan
13 December 2024
Comment from uk.trustpilot.com
Terrible appTells you after you deposit that you have to wager 35 times the amount you dep so you just loose your money
Harry Hall HoF
13 December 2024
Comment from uk.trustpilot.com
First time player. Deposited a £100 excepting the welcome bonus and received nothing. Contacted customer support who were no help and said I wasn’t entitled to anything - what can I do? A new player (haven’t lost any money or been banned anywhere) and that was it. Played one disgruntled game of blackjack afterwards and lost to a blackjack - need I say more, AVOID!!!
Jakki Bates
12 December 2024
Comment from uk.trustpilot.com
stolen thousands out my bank went on email account and saw about 15 password resets and went checked account they spent thousands and am seeking legal action against them
Fandango
11 December 2024
Comment from uk.trustpilot.com
Poor service locked my account thought they’d heard the last of me. I guess not!!!
David Geddes
10 December 2024
Comment from uk.trustpilot.com
32Red Limited (Cosmos, Cval, Asg)Have done a search on my credit report why? Have no clue havent applied to join the company i hope they are not trying to scam me be careful of this company
Charles Frederick
10 December 2024
Comment from uk.trustpilot.com
Was gradually gaining on the "20p Roulette" then coming back later to carry on it would be bugged (not letting me click the table to place bets). Happened once each day for the 2 days I used it.. refreshed/restarted browser and used a private window to try and fix it, no luck. I then switched to a different low stakes table out of annoyance which continued to almost consecutively hit the wrong numbers, low odds considering the bet I was using. Of course this could all be horrific luck but being bugged out of the one table I was doing good on... sus.
Angry consumer
09 December 2024
Comment from uk.trustpilot.com
The amount of dead spins on this site is concerning. Played for over 15 years across various sites and play the same games across those sites. Different times of day night and win and loose. You’re always down over a period that’s gambling but the RTP on 32 red is extraordinarily low. Even on the extremely rare occasion you get a decent bonus (and it’s rare on 32 red) where on other sites I’d win 600-1300 here I won 8.40 it’s bizarre. In a year of playing one particular game I’ve never had a decent win. Never happened before on any site I’ve played. It literally feels impossible to get a decent win. The dead spins are so constant there is no enjoyment playing this site. You can literally play hundreds of pounds and it’s dead spins after dead spin. This site is a fun vampire. Go elsewhere. It’s seriously weird to play over weeks and weeks and win 20 quid. I kept thinking it was me and it was just unlucky but after over a year, something is off. Better sites. It’s also the only site I’ve ever played where the games glitch, one game cut out 8 times playing 20 £1 spins. They also speed up and slow down all the time. Ruins play. If I haven’t had half decent win by Xmas (couple hundred quid at least) I’m closing account. Would be better giving my money to a food bank. Even more concerning is so many other ppl saying dead spins. Even if you win a couple of quid and played it would be some fun but this is so low on bonus and so many pennies wins 20p -40p on £1-£2 spins it’s really weird.
Mr Garry Newman
09 December 2024
Comment from uk.trustpilot.com
It's just horrendous.You just can't get a bonus to save your life, hundreds and hundreds of spins and it gives you nothing. Theres no fun to be had when u can't get a simple bonus.Every win you get it literally less than you're betting. It just grinds you down, down and down without any enjoyment.
Mrs Lisa Yould
08 December 2024
Comment from uk.trustpilot.com
AVOIDThe experience I’ve had with this one is the up most disappointing, not been with them long but in all honestly, not like the rest in the market when it comes to the slots and the choice of some games they just not up to date and don’t have and when you play there’a no intensive it’s basically let’s see what I can take from you as your getting nothing back, poor to say the least I know it’s not just about getting back but how can you enjoy when you play with £50 straight and you get £1.20 back is just unbelievable
mark cooper
08 December 2024
Comment from uk.trustpilot.com
The law should shut them down and take away their gambling license and put the CEO in jail, take all here money for having a rigged casino
ross jackson
06 December 2024
Comment from uk.trustpilot.com
Another once great betting site gone to the dogs.Used to pride themselves on fair play and loyalty, now just the same as most of the rest of them i.e. few bonuses, silly wagering requirements, max cashout rules, poor RTP on their games acroos the site (i.e. they choose the lowest payout versions of slots), and slow withdrawals.Stay clear - play B365 or MrQ instead.
gwyneira griffiths
05 December 2024
Comment from uk.trustpilot.com
Don't use this site, absolute rubbish payouts it's a joke.
eddie robertson
05 December 2024
Comment from uk.trustpilot.com
Lets you deposit no problem it's when you try to withdraw problems start 32 red blame bank contacted bank Bank informed me no problem at there side 5 attempts still not paid out HOW Do you complain to gambling commission
Lisa
01 December 2024
Comment from uk.trustpilot.com
Used to win well years ago it’s gone right down hill don’t waste your money it’s bad
Adrian black
30 November 2024
Comment from uk.trustpilot.com
Really bad site small wins big deposits not what I expected stupid £20 to £30 wins absolutely disgusting. This site needs shutting down
Dean Smith
30 November 2024
Comment from uk.trustpilot.com
TOTALLY DISGUSTING. Been with this site for a couple of years.Lost a lot of money, had some wins, but nothing special. After all the time I was with them, they suddenly blocked me depositing. I am a middle aged guy, I a very good job, and can afford to play, however my advice now is totally AVOID them.They have zero idea of customer service or loyalty. 32red you are a disgrace
David Merry
30 November 2024
Comment from uk.trustpilot.com
F me I thought william hill was bad this is the worst site goin constantly on the rob use my site but this
burhan karasalih
28 November 2024
Comment from uk.trustpilot.com
A casino here and there gives you some wins right?Not this scamming site!! I have deposited £1,400 past week. Rarely get a bonus, when I do its like 5x. This is not a normal casino guys, you need to avoid this place.They told me that they have placed a loss limit on my account, and I have a 1k deposit limit, but yet it let me go over by £380 to be exact.We need to take these criminals to the gambling commission.And this site was on top of the top UK casino affiliate page on google... disgusting.
Idayat dabiri
27 November 2024
Comment from uk.trustpilot.com
Withdrawed money last week 21st November money never made it to my bank. They now asking me to send my whole card details to them to verify my account which has been done previously. VERY VERY DODGY. This all seems like a scam to keep people's money.
David Merry
27 November 2024
Comment from uk.trustpilot.com
This has to be the worst site ever invented dead spin city it should of been called ans that coin drop thing fir free spins is the worst lucky to get one free spin complete joke don't use this site
Kitty Murphy
24 November 2024
Comment from uk.trustpilot.com
Avoid bunch of scammers said u will get a welcome bonus and u never get it when u contact them about this they tell u deposit again and they will put in manually and when u do deposits u have 0 chance of winning anything at all there games are very glitch
Paul Philp
24 November 2024
Comment from uk.trustpilot.com
So far nothing but amazing experiences with this app!!! It's honestly by far the best out of all the ones I've played and I've played a lot!! I see a lot of bad reviews but you've gotta be in it to win it I've lost quite a bit in a row but patience always pays off!!!
…..
21 November 2024
Comment from uk.trustpilot.com
Easily by far the worst online casino I have experienced. Deposited £20 with the 150% sign on bonus making it a total of £50 in the balance. Slots stake split is 60% bonus and 40% cash each spin - it also seems to split the same way with winnings (if you even get any with the dead spins and non-existent bonuses). So basically zero point in even playing since the winnings mostly go back into the bonus balance which can’t be withdrawn until the total amount of bonus is staked about 50x. Out of the £50 total, I hit zero bonus spins until there was £0.88 left and then I hit 2 but they returned £8 between them and of course, 60% went back into bonus balance.Live casino games like game shows and roulette etc were also basically broken with technical issues.
Nicoleta
20 November 2024
Comment from uk.trustpilot.com
The worst casino ever, i lose 1500£ in one day and no winn nothing, i try all slots ,roulette etc.they dont give you any bonuses and they dont care about people...the single casino i ever play who put the limit 1500£ ,at the rest my limit was 500 per mounth. The worst casino ever ,no winning nobody winn at this casino...i send them a message if i can recover half of my loss and they close my account. DONT PLAY AT THIS CASINO ,IS NOT WINNINGS
Jon Westnedge
19 November 2024
Comment from uk.trustpilot.com
Absolute robbing bastards, do not join
Shannon Sabin
16 November 2024
Comment from uk.trustpilot.com
Played swarm (a game where bees landed eventually open up level 2 beehive and so on till you reach level 5 and then each bee will activate the max swarm) and I've literally been playing it maxed out for 4 hours and it still hasn't "swarmed". It took a total of 4 hours to get it max amd another 4 hours and I've just given up. Literally thousands of spins I'd absolutely mental. I play swarm on other sites and I can tell you this isn't right, it's a blatant scam. Also, you get random boxes that land on the reels which offer you a choice of 5 things (10x, 25x etc) and every time it's either the lowest or second lowest. Avoid
Sweepy GTV
15 November 2024
Comment from uk.trustpilot.com
I thought id wait a few weeks to deposit again, but Seriously this company are 100% scamming, £70 on big bass splash 20p spins not one bonus. Stay away!
Sean Hall
12 November 2024
Comment from uk.trustpilot.com
So when i joined this casino it said was a top rated casino with 4 stars then I come to trust pilot and its 1 and half stars and I can see what everyone saying about winning or getting bonuses it's literally impossible and payouts are awful well I won't be come here to play again that's for sure!! Also I was playing bigger bass bonanza and I had 27 2 scatters land and then on the other reels they didn't even show just a teaser to make you think you got a chance so put more in there RTP is super low and also to the people writing 5 stars reviews we all know your payed poeple working for them so stop talking sh×t
lynda mitchell
12 November 2024
Comment from uk.trustpilot.com
great slot site, great games and very helpful Customer Service, also very prompt trouble free withdrawals.
Marn
10 November 2024
Comment from uk.trustpilot.com
I get it house always wins but I'm down £1320 the past 3 months I play for the thrill 50p a go know my limits lol but this casino in my honest opinion is pretty scummy definitely something going on Will never hit the bonus and if it does you will get site error ok you can go back to the game and start your bonus again but it always gives you a terrible amount this happened twice in a row one after the other it isn't a coincide.... All though the games are nice the site is great you even have a sense of like progression like after youre done with the slot youre playing you take off where you left kind of thing after depositing for a little fun this Saturday evening I have come to the conclusion I will not be using the site anymore.
Marc
09 November 2024
Comment from uk.trustpilot.com
Shocking....can build up bonuses on the slots waiting for a return...then put through a few hundred without hitting more than amounts lower than your bet! Not just a one off! Honestly just a Lemon like the guy that is in their adverts! Stay clear people....keep your cash and buy a treat!
sandra hearn
09 November 2024
Comment from uk.trustpilot.com
Bulls..t casino not one bonus after many spins . Not even a nice little win to keep spinning. Not playing here again. I know spins are random but good few days deposit and not one bonus reels were staggering and nudging
Swan
08 November 2024
Comment from uk.trustpilot.com
Obviously to my fans scam no chance of a pay out leave alone and that it haha
Jimmy
06 November 2024
Comment from uk.trustpilot.com
Emails from the company not being received due to "technical issues" which was very annoying to say the least, and having to go through the same help processes several times before the agent gave me the "technical issues" response, and now I have to wait and see what or if anything changes in me receiving emails from the company
Mark K
04 November 2024
Comment from uk.trustpilot.com
Unsure why this casino gets bad reviews. I joined a few weeks ago decided to give it a go over the last week, deposited three or four times and managed a win every time overall around £375 up, had my money within 24 hours or a little over but overall been a positive experience for me. Deposited £110 last night had a bonus on big bass splash which paid £170 after around £30 worth of spins of £1 ended up cashing out, £250. Maybe beginners luck but would change to five stars if withdrawals were instant. Will take a break now as I am due a few losses but definitely use again in future.
Albert Voroneckis
01 November 2024
Comment from uk.trustpilot.com
Fake promotions on free spins, never trust these type of gambling sites, deposited 50 and did withdraw 80, but still…
Mark Storey
31 October 2024
Comment from uk.trustpilot.com
What a joke £60 on 50p spins not 1 bonus or even a chance of one proper scamming pricks
Steve Graham
31 October 2024
Comment from uk.trustpilot.com
Had a win £5500.00 went to withdraw and it said with drawl complete.Next day my account was closed and no money.Followed the complaints procedure and have been fobbed off.Stay away so doggie its untrue.We are not giving up on this at all.
Catherine
30 October 2024
Comment from uk.trustpilot.com
Withdraw is not been paid they are saying technical issues.Why say 24hours when it's clear it's not. But no one was informed either on sight or of. Still not received it. It's hard to win but even harder to withdraw. Investigating why is much needed.
Clem Fandango
29 October 2024
Comment from uk.trustpilot.com
Honestly they are more scummy than the average online casino, they purposely delay payout times in the hopes that their customers reverse their withdrawal and lose their money, they cancel blackjack hands when it suits them to avoid paying out. I had a blackjack, the dealer dropped a card, normally in this situation they have someone asses the table to assure players of no foul play, but when players have a blackjack before decisions have been made on the hands, they choose to cancel the hand instead to avoid paying out.Noone should use 32red, take your money elsewhere, total scum.
Jacqui
24 October 2024
Comment from uk.trustpilot.com
Just to agree with all other people that's posted 32 Red as a scam.... totally agree have deposited £1500 with no chance of win SHOCKING.
YA
24 October 2024
Comment from uk.trustpilot.com
I played Saturn Spins a few days ago and won £299.50; however, this win does not appear in my account or playing history. The game was not a promotion, as it allowed me to participate in the next stages, such as activating the free spin rewards, and even congratulated me on my win. I have been searching the 32Red site to raise my concern, but I cannot find any information on who I can email.
Matty Owen
18 December 2024
Comment from uk.trustpilot.com
Embarrassing Do the bonuses even exist on their game 2 fold gold over thousands spent no bonus
Embarrassing Do the bonuses even exist on their game 2 fold gold over thousands spent no bonus