32Red casino PLAYER REVIEWS(458)
T Quin
18 September 2024
Comment from uk.trustpilot.com
I wouldn't even give this site a 1 star review uts a joke asks for documentation you send it then they ask for something different that they need two days later just so they can keep your funds they are a joke of a company and do not help in anyway I've been speaking to them for the last five days and have sent what they asked for just to be told today that they want more documentation that could of been requested on the first conversation with them they want to keep yiur money for as long as they can they have blocked Me out my account twice they take yiur money quick enough but don't like to pay out winnings or try and make it as hard as possible for you to get them you get told completely different things everytime you ring and speak to them and just get told am sorry you have been misinformed but they all can see the same thing on there computer they just lie and drag everything out to keep the money fir as long as possible
W DM
17 September 2024
Comment from uk.trustpilot.com
I’m rewriting a negative review I’d wrote a while back. I’d spent a lot of money with no wins but things have changed. I’ve recently logged back into my account & had a few bets over the last few weeks & I have to say credit where credit is due: I’ve had a few half decent wins, (losses too of course) & absolutely no issues receiving my winnings. All in all been a positive experience & just to be fair I thought I’d give a review/feedback.
Ryan Suckling
14 September 2024
Comment from uk.trustpilot.com
Don't understand how this site is still active you spend £100 and don't even get a bonus and you get about 10 mins playtime it just swallow your money avoid spend it elsewhere scam company
svetlana salima
14 September 2024
Comment from uk.trustpilot.com
spend so much money in therenever win any bigno bonuses,avoid
Ste Herbert
14 September 2024
Comment from uk.trustpilot.com
Good selection of slot games good so far apart from not being able to get payout withdrawals on weekends which I think is ridiculous compared to other sites and when you put instant bank transfer and it's not is false advertising.
luis bettencourt
12 September 2024
Comment from uk.trustpilot.com
this slot game is the worst payout these games are dead . The slots in these casinos don't pay fair they are dead games that rip people's money. The government should remove these casinos from online, and give a fine I don't know how these casinos work like this . And this casino doesn't give bonuses to the customer . Like that, they lose customers and no one wants to use this casino to stream online
Shannon Sabin
11 September 2024
Comment from uk.trustpilot.com
Absolutely shocking how many dead spins there are on this is quite unbelievable. I counted 45 dead spins in a row before it (eye of horus golden tablet megaways) gave a "win" which was .8% of my bet and this kept repeating. The bonus "teases" are insane but don't seem to land so accompanied by a winnless spin... simply a glorified dead spin. I won't be using these ever again it's mental how this is allowed to happen. I get it's supposed to just be fun, but what's fun about watching around 98% of your spins be dead and very often the "wins" you do get are below the stake?
Alex Firth
07 September 2024
Comment from uk.trustpilot.com
Absolute joke of a site. Everyone plays expecting to lose but a bit of entertainment along the way might be nice. Absolutely tore through £100 in less than 4 minutes.Sticking with Ladbrokes from now on. 32 red are clearly robbing people
Edward Naylor
06 September 2024
Comment from uk.trustpilot.com
takes your money way too quick not a good place to play slots a play for your money would be nice not a straight up robbery.
Desmond Turner
05 September 2024
Comment from uk.trustpilot.com
the worse by far! they give small little wins. very clever but noticed they are smart at robbing you. hey we all here for same reason we expect lose money but little something back would be nice. but if want actually have fun while gambling then i recommend WH as they give great daily bonuses they don't actually mind given something back to customers.
Michael Rutherford
01 September 2024
Comment from uk.trustpilot.com
Withdrawal is very hard , they want to keep it .. obviously so it keeps ‘failing to process so they put it back in the 32 red account so you can blow it 😩. They say debit card has failed yet bizarrely it never ‘fails’ when you are crediting into your gaming account
Samuel Forbes
01 September 2024
Comment from uk.trustpilot.com
It has been now 5k on the same game called 333 fat frog power combo. Over 10k spins and the max out frogs do not come out. Avoid
Angry consumer
28 August 2024
Comment from uk.trustpilot.com
Best way to explain my experience of 32 red playing for nearly a year, playing regularly at all different times versus doing the same on other sites. On other sites, even ones where be played on for years I log on, top up and still get that little feeling of excitement will I have a little win. And you win, and loose as that’s gambling. Sometimes a little win so you keep playing and probably loose that but you enjoy playing. A nice win so you cash out a couple hundred quid and on occasion sometimes more than once in a short time a nice win. To me a nice win is 1-2k. Over time your down but you know what your loosing and that’s gambling. You mostly play because you enjoy it. Then I log in to 32 red and I know I’m going to loose repeatedly and even while I’m topping up I’m thinking why am I even bothering because I will loose. When you do win it’s so rare your gobsmacked but it’s usually so low in the minimum of the wins I described you end up cashing out what you staked because your just totally bored of endless dead spins which make playing a boring chore where you pretty much loose, the vast majority of the time. Obviously it’s a reputable site and all that la de dah but my genuine experience is the sheer level of dead spins over and over and over make it utterly boring and to top that your expecting to loose so many times the whole thing just gives you a weird feeling compared to when you play elsewhere. They do pay out quite fast and the site itself okish. As I said it’s endorsed most places as an excellent site, the weeks and sometimes months of dead spins and elusive bonus rounds and when you do get one it’s weirdly terrible is such a buzz kill that knowing what I know after playing at 32 red I would have just never bothered and would have missed absolutely nothing. Other sites are just better.
Kelly
26 August 2024
Comment from uk.trustpilot.com
Replaced my review cos it just takes and takes out to rob people done woth this site. Gambling Commission need to close these clowns down absolute thieves
Walter
24 August 2024
Comment from uk.trustpilot.com
It is not just these, i recon most are at it. No way do you put a grand in and get almost no bonuses or wins on the slots. Never in a million years.
Paul Smith
21 August 2024
Comment from uk.trustpilot.com
This company are plain evil. Gambling addict here. I'm on Gamstop. I've had a red 32 account before and closed it, yet somehow I've had no problem opening up an new account and losing lots of money in a very concerning pattern of depositing. But they don't care, they refuse to accept even part of the reponsibility and even had the audacity to tell me to seek help in my hard times that they've facilitated. Avoid them. They could care less about safer gambling. Have an email saying my deposit limit would be £1500 and I put in much more than that.
Nabeel321
20 August 2024
Comment from uk.trustpilot.com
You guys should change name of your company or add word charity at the end of your name disgusting 200 dead spin closing my account.everyone should close their account honestly speaking I m playing from long time worst casino I ever played
Joanna Let
19 August 2024
Comment from uk.trustpilot.com
Absolutely the worst gaming app! YOU CAN'T WIN ANYTHING
Adam B
19 August 2024
Comment from uk.trustpilot.com
Won and they confiscated the winnings! they don't mind you using a different card to deposit but they don't like you winning and withdrawing stay away they will rob you
Wayne Murray
17 August 2024
Comment from uk.trustpilot.com
Initially I liked this site until recently I was unable to login for over a week and contacted via Live chat email ect only to be fobbed off with the same old story of delete cache and cookies which never worked so I missed out on promotions progressive games ect and was extremely frustrated as I had deposited quite frequently, eventually after another live chat yesterday the helpful chap told me it is a technical problem and has affected many customers and he would add me to the list, Today i received an email saying it was sorted, I logged on and spoke on live chat expecting some kind of compensation even if it was a gesture of 10 free spins for example but they refused flat ? so if you are looking for a site full of constant glitches technical problems and being unable to login with no compensation from the greedy money grabbing hierarchy look no further, I shall be deleting my account and sticking with the sites I already use like coral and Ladbrookes and foxy bingo who I would recommend 😉
Khanom
16 August 2024
Comment from uk.trustpilot.com
Please 🙏🏻 stay away from 32red as they are thieves and misleading. When you deposit it doesn’t say that the payment method has to be in your name, they don’t give a toss about how much this could affect someone mentally and emotionally if the winnings gets confiscated. It’s not a crime if you don’t know something, my only mistake was I asked my brother to transfer the money through true layer is because I didn’t want my partner to know that I gambled if he sees my bank statements. There was no issue while my brother was making payments, and if only like other casinos it said that the card or account has to be in your name then I wouldn’t. I was so lucky to win big and that’s why it became a problem and they just wanted to steal my winnings. Please I’m begging everyone not to use 32red because I don’t even my worse enemy to fall into this situation. They just want your money that’s it. If anything happens to me 32red is gonna be responsible!
Ian Hughes
13 August 2024
Comment from uk.trustpilot.com
This company will not pay out your winnings been waiting for 2 weeks now stay stay away from it
Amy Gibbons
13 August 2024
Comment from uk.trustpilot.com
Worse site I have ever bet with in my life they have money from my bank account locked into there betting account 2 months now just over 8weeks I have sent all my details passport proof of address bank card details everything and still my account is fully restricted I have never experienced anything like it in my life. To make it worse I reiceved a email today to say my account is back active and running only to log back in for it to say it’s restricted still can’t withdraw my money deposit or place a bet with my own money from my own bank shocking worse site ever stay clearrrr if my aching is not back up and running by tomorrow I’m ringing the bank to have my money refunded back to my account because yes can’t just let people deposit them lock there funds away even after verification and getting emails to say the accounts back open
mark jones
11 August 2024
Comment from uk.trustpilot.com
You will win at first.Then, you'll just be spinning your money away, waiting on a slots feature.And knowing you're due a feature,You'll keep spinning, thinking its coming next.But, it won't.And you'll just keep losing.And losing.And losing.MY ADVICE.If you win big, a lot bigger than you put in.Close your 32red account.And open another account.With a completely different company.
Right First Time
11 August 2024
Comment from uk.trustpilot.com
Stay away trust me you will lose your money and forget freespins as you can not rewdraw the funds
Nicola
10 August 2024
Comment from uk.trustpilot.com
Best App! Customer service on live chat is amazing , advisors are so helpful. And nothings ever a hassle. Thanks to carter the advisor tonight that gave me a little customer bonus.
Terry Collins
05 August 2024
Comment from uk.trustpilot.com
My own faultSuch low payout rates. My own fault of course but solid advice is don't play the slot games. Here especially, but same is true elsewhere. You will not win overall and these sites - whilst legal - prey on folk in times of weakness....
philip cassar
04 August 2024
Comment from uk.trustpilot.com
Have not had a win in 5 months not even a board over 50 pound this site used to pay well now its seems to be scamming all the time noticed in the comments people are noticing the same thing wont use again
Ryan Donnelly
31 July 2024
Comment from uk.trustpilot.com
Started playing here recently don't agree with all these negative reviews, I've had no problems at all.Payouts are within 24 hours.Slots are fair, had some nice wins. Customer service is excellent
Kelly O'Donnell
30 July 2024
Comment from uk.trustpilot.com
I used to think this site was ok. Until I found they discriminate against disabilities making you feel degraded.I've been with them a good few years aswell on and off. Not the best site I've been on but offer a good selection. I won't be reccomending in a hurry
Amanda Holla'back
26 July 2024
Comment from uk.trustpilot.com
Do not play here unless it’s live betting or live games. Slots never bonus and if they finally do, they pay out very little. Played the same slot for months. Never once bonus. It’s a scam. There are many many better online casinos. 32red is not the one.
Denise turner
26 July 2024
Comment from uk.trustpilot.com
I played 32 Red and Won, withdrew only £ 70. Yes you guessed right they deducted the 70 pounds when I withdrew, but I never received it, customer service, stated they had put it into a paypal account of which I have never used. So in all they put into their own account. As I never received it, these people are nothing but robbers. NEVER NEVER PLAY ON THIS SITE, STAY AWAY UNTIL THEY HAVE TO CLOSE DOWN.
Eddie T J Naylor
26 July 2024
Comment from uk.trustpilot.com
never won on the free game tipping point so tight and greedy waste of time.
Catherine
24 July 2024
Comment from uk.trustpilot.com
How is it possible to go on this sight but not deposit. And go on through chrome and deposit. Stay away folk it will rob you for all u have it's one extremely greedy sight
Ryan
23 July 2024
Comment from uk.trustpilot.com
refused to hounour my joining bonus and gave me a one of their choice, claiming I had opted in when that wasn't the case. The offer also stated 150% matched bonus up to £150 for a £100 deposit.They've only given me an offer for a £20 deposit and 150 10p spins on Immortal Romance 2. It literally showed on the offer up to 150% matched bonus, but this isn't even close to what I have been offered.
buster man
23 July 2024
Comment from uk.trustpilot.com
do not play at 32 red do not play at 32red it’s a joke easy money for them I’ll say it again do not play at 32red
Dan
18 July 2024
Comment from uk.trustpilot.com
Seen a lot of bad reviews but signed up yesterday and won £350 was in my account the next day. Don’t see any problems
Ricardo
17 July 2024
Comment from uk.trustpilot.com
£65 in 10p spins. Not a single bonus. Absolute scam of a casino. Do yourself a favour, stop donating money to these cretins.
Mike wheeler
17 July 2024
Comment from uk.trustpilot.com
After multiple times playing slots I can safely say something is not right with this site at all. The RTP clearly has to he wrong because you can literally have continously dead spins that last 30-40 and then may win less than your best, your bet back, or a very tiny win and then the same again. Going to close the account. Avoid.
angela
17 July 2024
Comment from uk.trustpilot.com
gave 32 red a five star review about 6 months ago and going to give it another one, like any gambling site you loss and you win, i myself find the slots fair and i also have found withdrawls have been in my bank account with out any problems what so ever with in 24 hours, i personally think 32 red is one of the fairest sites on the go, compared to many others. keep it up 32 red.
kieren osullivan
16 July 2024
Comment from uk.trustpilot.com
Something definitely wrong at 32red, The live chat is no longer available. ONe of my withdrawals has gone astray, some 10 days now, despite showing as processed in the banking area. i dint speak to someone last week who tole me that they are aware of withdrawal problems and will be dealing with it and to contact them today, however the chat is "No longer available" i would avoid using this site for the meantime!!
Kieren Luscombe
16 July 2024
Comment from uk.trustpilot.com
I am owed 1000 and I won it 8 days ago and haven’t received my money or have been told when I’m getting it just that people are looking into it which isn’t good enough your holding money I have won I am not getting treated fairly
paula darkes
15 July 2024
Comment from uk.trustpilot.com
i used to rate this site a 5 but now after playing for months and constantly no wins but they take take take..it was my favourite site but not now..something not right so many people saying the same thing???
Robert
12 July 2024
Comment from uk.trustpilot.com
AVOID this site like the plague, total rip off. Gives a few wins and then nothing. Lost £200 in about an hour, It is a total rip off. AVOID
Adi M
11 July 2024
Comment from uk.trustpilot.com
I deposited £100 from an electronic payment card then when withdrew £116 I chose to send them back to my other linked card, only received £16 but not the remaining £100, which they said they sent it to my depositing card which failed to receive the funds. I raised this issue and said they should've used my depositing card then they said they will return the fund into my account for me to withdrew it with an open bank transfer. I contacted the customer service he said they will send the money to my bank card that works, then no money was sent as I got email from the payment team asking me about my other card that refused to receive the fund, so I told them I was promised by the customer service guy to send the money to my other card instead then called the customer service again who advised that the fund can only go to the depositing card and now they will request the payment team to return the fund into my account balance.So far few days of back and forth and I haven't seen any money, this business is utterly disgusting and untrustworthy, I won't be using them again as even they can't tell you a decent information that they agree on, every customer service person tells you something different, just a broken and messed up place to trust with your money.
Salvador Zola
09 July 2024
Comment from uk.trustpilot.com
Do not bother the game dark waters ans joker x pay out once every month, I put in over £400 trying to chase my money back and it just kept taking without any bonus. Disgusting and I won't ever play with these again. I'm closing my account. I think someone has flipped a switch and his keeping the money for themselves. They seriously need investigating by the gambling commission has rtp for every game is less than 1.5% a terrible company to have a bit of fun with. You will be just chasing your money constantly. Please if you value your money do not bet withn this scumbag site. They can't even be bothered to reply to your emails or reviews. AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID
Miss Chloe
07 July 2024
Comment from uk.trustpilot.com
Deposited over a few months a few hundred pound here and there, got a few good wins out of it. Got a payout and decided to deposit a few larger amounts no more than a grand. Didn't get a win with the larger deposits. My change in depositing flagged up my account and I was locked from depositing until I provided proof of where the money came from and all my account ownerships. I provided all the evidence including the evidence of my payout. The money deposited was from outside my income and used from the payout only of which I still have money left. They've now decided to close my account as my regular income does not cover my recent deposits and I can only reopen when I can provide information that shows my regular income has increased. They would not allow me to even set a deposit limit on the account as I requested them to do as an alternative and instead closed my account .I didn't even eat into my regular income for the most recent deposits that flagged my account and they've now taken all my deposits without allowing for any chance at a future win. Absolute joke. Agent on the phone was very understanding, however over email they haven't even factored in the fact that I had a payout which was used to deposit for fun. Just a scam and thieves. Not to mention when I played on numerous occasions down a few hundred the game would crash and you'd be kicked out having to restart from fresh. AVOID. Happy for you to deposit in large amounts and then decide to close your account.
Kristaps Kokorevics
06 July 2024
Comment from uk.trustpilot.com
Hi Guys,would like to share about new direct bank transfer-deposit and winthdraw what should be instant for winthdraw and offcorse deposits,I use this winthdraw method becose 32 red was sending emails ,even in promotional page they saying,this new direct bank transfer is most safest,so I make winthdraw becose they was promoting about this ,kind of instant winthdraw but 😂it’s fake,nothing instant,taking even longer than use PayPal r anny other winthdraw method!For them meaning Instant is not instant!
PM
02 July 2024
Comment from uk.trustpilot.com
RTP has just become none existent recently. Identical losing outcomes over and over, spread over multiple sessions. This was one of the better sites out there, but it’s like they’ve just flicked a switch to lose. Really disappointed at the sudden change.
Paula Assirati
18 September 2024
Comment from uk.trustpilot.com
This site is absolutely terrible the amount of money you put in to your win are discussing the odds are totally fixed please do not use I like a flutter and can take a lose but they are taking advantage of everyone
This site is absolutely terrible the amount of money you put in to your win are discussing the odds are totally fixed please do not use I like a flutter and can take a lose but they are taking advantage of everyone