32Red casino PLAYER REVIEWS(458)
Daniella Durici
23 October 2023
Comment from uk.trustpilot.com
If I could I would live them 0!I want to express my extreme disappointment and frustration regarding my recent withdrawal experience with 32Red Casino.On Friday at 6:00 PM, I initiated a withdrawal and as of now, the funds have not reached my account. This delay in processing my withdrawal has left me feeling extremely unsettled and dissatisfied with the service provided. I would like to bring to your attention that the majority of online casinos, approximately 99.9% of them, offer an automated payout system. This system ensures that regardless of when a withdrawal request is made, be it day, night, or even weekends, players receive their funds within a maximum of 2 hours. As a loyal player, I believe it is only fair to expect a similar level of efficiency and convenience from 32Red Casino.Additionally, I must express my disappointment with the unavailability of customer service and live chat support. I attempted to reach your customer service team by phone, waiting for nearly 40 minutes without any response. The live chat option, while accessible, also requires an excessive wait time, sometimes up to an hour. This leads me to believe that 32Red Casino may be struggling to manage the influx of complaints and inquiries regarding payout delays.I sincerely hope that you can address these issues promptly and provide a solution to ensure a smoother withdrawal process in the future. I have been a loyal customer, and it is disheartening to encounter such delays and unresponsive customer service.Your prompt action in this regard would greatly restore my confidence in 32Red Casino and prevent me from considering alternative gaming platforms.
Ciara
23 October 2023
Comment from uk.trustpilot.com
Absolute robbing dirty scum I’ve done £1300 with 3 weeks and I’ve had £50 win they are disgusting I’ve never experienced a gambling site so robbing I feel like taking them to court so all I can say is if you want to loose ur money and not have no gain then this is the site to be it’s not random it’s being controlled by them absolute SCUM !!!!!!
T d
22 October 2023
Comment from uk.trustpilot.com
Odds are steal: zeroThere is no payouts at all. Bad bad badThiefsWill do petition to close this down. Thiefs Over the past 10 years never ever seen worse one. Over 2 grand playing on only one game and never put me over 400 in balance. Infact only once 400. Loaded 10 times 50 quid on 2 pounds game steak and just took them without even paying a single line of minimum bet . I underatand gambling is a risk but there must be gain too. This 32red only steal and steal. Giving fake hope of winning when odds are steal:zero
Ken
21 October 2023
Comment from uk.trustpilot.com
0 stars!!!! Avoid them at all costs, same as Inbet. (Same company) They will take as much of your money as they can and the payouts are terrible. Scammers. There are much better and safer gambling websites out there than this bunch of con merchants. A massive 1.8 stars out of 5 on the reviews really does sum them up perfectly, surely proves that not everyone can be lying about them?
Bob
20 October 2023
Comment from uk.trustpilot.com
Hi guys. Yesterday I got a nice amount on the 500x live roulette xl with 32red cosino. My number hit with 500x onit and I should off won 600 pounds of £1.20p on number 7 but I received 39 pounds because they said they was right when they are not because I've got a screen shot of it saying x500 on number 7 but no winnings?? when I got thought to Customer services they was laughing in the back ground it didn't feel Professional the phone call at all they said is I had to email them everything through So I did in the fashion they wanted and they still said that I wasn't right so I think this 32 cosino in my eyes are just there to rob ya every time ive had a win with quinnbet ladbrokes Coral mrq no problem what so ever. So just think again with 32red because my experience yeah you kinda know reading this....robbing c**ts.....Kind regards Bob
Topple Steven
20 October 2023
Comment from uk.trustpilot.com
Game r okay if u do win u have wait days and if u ring or chat u be on phone for hours not help
Andrzej Swietek
20 October 2023
Comment from uk.trustpilot.com
it's true what the players write, they're terrible thieves, you can't win anything, the games often hang or suddenly they write that there's no connection, it's on purpose so that you don't win, it's a disaster, they're terrible scammers, avoid this casino!!!!!
Elvis Whitmore
17 October 2023
Comment from uk.trustpilot.com
Easy to play but withdrawal times are to long most sites now are instant
AGS AGS
17 October 2023
Comment from uk.trustpilot.com
Created account, deposited using my bank account, lost around 500 GBP, then an acca won 1200 GBP. Requested withdraw of the funds to my bank account.Then my account is permanently closed with no explanation regarding why (they did not even bother emailing me about it when they closed it). They told me they will only refund the amount I deposited, no winnings. This is despite the fact that I truthfully advised them this will cause me financial hardship due to losses on other websites.The site is no longer registered with IBAS (maybe connected to all the large fines they received from UK Gambling Commission)?If they had only closed the account before all the many deposits and bets being placed, would have saved everyone a lot of hassle.Have reported to eCogra, and will see how that goes.It should be noted, I have gambled for over 20 years and never once moaned about losing money, never disputed a transaction, and they cannot accuse me of any bonus abuse because I did not use any bonus!
Rebecca
16 October 2023
Comment from uk.trustpilot.com
Probably one of the worst sites I’ve played on. It’s glitchy. And it doesn’t matter what you stake. You can never seem to win over £100. It pays out pittance. I’ve deposited way more than I’ve won. I gave it one last chance today. Deposited £40 and nothing.comparing all the ones I’ve played on, foxy bingo has always been my go to casino site for slots. It always pays out a decent amount. I have had loads of £800+ wins on a 60p stake on foxy. I like trying out a new site every now and then. But this one is really disappointing.
George
14 October 2023
Comment from uk.trustpilot.com
Don’t waste your time with this low rate casino you’ll lose your money in a minute.Don’t give you any chance.
Wozza
13 October 2023
Comment from uk.trustpilot.com
AVOID!!!!! ABSOLUTE THIEVING B@STARDS!! RIGGED TO HIGH HEAVEN!! IF YOUR LUCKY ENOUGH TO GET A DECENT WIN TAKE IT, RUN & NEVER RETURN CUZ THEY'LL TAKE TRIPLE, QUADRUPLE BCK OF YOU! MAJORITY OF THE BONUS FEATURES ARE P!SS POOR & IF U DO HIT A GOOD ONE BELIEVE ME WHN I SAY "U WON'T GET ANOTHER UNTIL IT'S DRAINED YOUR FUNDS. ABSOLUTE DAYLIGHT ROBBERY, THEY NEED TO B INVESTIGATED....
Jordan Franks
13 October 2023
Comment from uk.trustpilot.com
Avoid this site if you like getting features, absolute garbage scam
Ashley
08 October 2023
Comment from uk.trustpilot.com
32 red used to be a good casino but lately I've noticed bonuses seem less and less and when you do get one you'll just have dead spins and win about 2% back its shocking how bad it is withdrawals I've not had any problems tho
Sharon
08 October 2023
Comment from uk.trustpilot.com
So after writing a few negative reviews,don’t get me wrong I still think that there was a big loss before I started to see some wins I won over £1700 in a few days and was deposited within 12 hours,so thanks 32 red
PM
08 October 2023
Comment from uk.trustpilot.com
Reactivated my account after a couple of years. Played the same games as I used to and the experience was night and day. Same repetitive outcomes on every session, zero return to customer. Compared my return to what is advertised and it’s laughable. You accept losses as part of the game but the experience within the space of 2 weeks is enough to stop me returning. Really poor.
Leonie Oscroft
06 October 2023
Comment from uk.trustpilot.com
Start paying out instead of taking money off people put £200 in on one game never got bonuses never really payed anything out would win more at skegness your not doing what you advertise on TV avoid this and it took 8 hours to pay £30 out that's how much I got back out of £200 put in to play the game
rumyana uzunova
03 October 2023
Comment from uk.trustpilot.com
It is a shame I can't give zero stars . I played a lot of money ,no winnings at all .And the worse part was when I saw that no matter I have a deposit limit it was exceeded by 450 £ and the deposits were still going .I emailed a customer support and the only response I get was that they will have a look and they just blocked my account .I still don't have any response from them ,no matter I was sending another emails .I would recommend to avoid this site as they are complete scammers !!! And the games are just empty no bonuses, no offers and barely any winnings ! One of the worst I have ever played !
Dee
03 October 2023
Comment from uk.trustpilot.com
AVOIDDDDDD!!!!!Avoid this site at all costs. Withdrawals are supposed to be processed within 24 hours its a lie.You don’t even receive your withdrawal, was told id receive my withdrawal by 5pm yesterday which i never did. I contacted them they stated id get it by the end of yesterday still nothing! NowIm being told id receive it today by 5pm. What casino makes one payment per day at 5pm?? Its a big scam and they keep your withdrawals making excuses after excuses. BE WARNED!!!
Alfie S
03 October 2023
Comment from uk.trustpilot.com
Having read all the negative reviews I was nervous when it came to getting to withdraw some winnings, first few times of depositing resulted in losses then had two good wins in a week requested first one during the night and was paid by 3pm the following day. Won another nice sum Sunday evening account got locked due to needing documents, all emailed over and account verified within 5 hours. Funds in account by 4pm. I’ve found customer service of chat , Rita, Alex, Joseph helpful and friendly . No issues from me and this is a genuine review with no given incentive to post it. Don’t let the negative reviews put you off
M G
01 October 2023
Comment from uk.trustpilot.com
Winning anything substantial is never going to happen with 32redLosing something substantial is a definite
Tim
01 October 2023
Comment from uk.trustpilot.com
Absolutely poor site, put around £300 in 2 days playing slots no wins I spent 2 hours on one game with no bonus, granted I was only betting small, never received my 20% deposit bonus on 2 occasions, we all know gambling is a risk but this site really does not pay in my experience, maybe 🤔 I’m just unlucky but looking at the reviews most people think the same and they say they are the UKs number 1 online Casino 🤷♂️.Kept kicking me out of games and loading other games instead, the suspicious side of me thinks It did this to stop any potential wins 🤷♂️🤨Use at your own risk ⛔️ but better and fairer sites to use in my opinion
Raine Sophia Lewis
30 September 2023
Comment from uk.trustpilot.com
I use a few different sites for bingo and slots but 32Red is shocking! It stated a 150% bonus on first deposit, added £100 and I got no bonus whatsoever. Every game just drains your money and gives very little back. There’s way better sites out there. Avoid!
Mr Streeter
27 September 2023
Comment from uk.trustpilot.com
Has to be the worst for taking your money and never gives anything back. I wouldn't go on this website I would use William Hill or anything else. Poor poor website
The Tank
27 September 2023
Comment from uk.trustpilot.com
It’s a shame I have to start this review with one star you should be able to give no stars and review. I have just closed my account after three years with immediate effect scam artists. In fair odds. Then they ask me to do a survey restrict my account because I give my honest opinion !!!! stay away from this application. I would rather spend my money with Gala bet365 or any other application in the UK other than this?
Eddie T J Naylor
25 September 2023
Comment from uk.trustpilot.com
Got paid by multiple casinos over the last few days within minutes or a couple of hours this company has held on to my 70 withdrawal as a work in progress for 2 days unacceptable.
Sharon
24 September 2023
Comment from uk.trustpilot.com
I have no idea why I’m still giving this site my money,thought I’ll give it another chance,absolute garbage,don’t waste your money on them,absolute thieves they are,I might lose hundreds on my other sites but then they always make sure I have a win,these are just disgusting I would strongly advise against joining they are definitely not a fair casino,absolutely theives this site
Robert Dutton
21 September 2023
Comment from uk.trustpilot.com
Just reinstated site.Totally agree with all negative points. Selection of games is crap or I couldn't get to main selection.game I did get on would not let me exit the stake select page, had to keep logging back in. Some games wouldn't even open. £300 didn't last 2 hours. Got no enjoyment on this site win or lose. I'll stick to my go to sites where I feel I stand a chance of winning and have a better and much less frustrating experience. See you soon virgin. Ladbrokes and play ojo plus others.NEVER again red 32.
Emma Fairbrother
20 September 2023
Comment from uk.trustpilot.com
0 stars! I'm telling you now, lucky you can only put 1 star when you should be allowed to put 0, because this website doesn't deserve 1 never mind more. Daily I play on this website and guess what? Not once have I withdrawn from it. Its 1+ hours to even attempt for it to give you a bonus. (I have proof) and when it does you're lucky enough to get £5 on it. Please STAY THE HECK AWAY FROM HERE! You will not get anything back at all. Customer service is shocking also they don't give a crap about you. Apart from can you afford it! If I couldn't i wouldn't be playing.. cheeky getsPlease don't be stupid like me and waste your money on this site.
Glenn Adams
19 September 2023
Comment from uk.trustpilot.com
I had a self imposed £10 a week limit, I managed to win on live games putting my account well into profit for year, after another £60 win they put a deposit block on my account and said it was as a result of my gambling transactions with other providers, due to an affordability study, yea like £10 a week is too much, terrible site who clearly don't like it if you win, advoid at all costs.
Laul
18 September 2023
Comment from uk.trustpilot.com
Over £200 put in over the space of around 3 weeks and not one win over £10 honestly worst online casino I’ve ever played will be deleting account please don’t waste your money with this casino
David Bailey
18 September 2023
Comment from uk.trustpilot.com
I only make small deposits and have been lucky a good few times 😉 good selection of games
's Ridgley
18 September 2023
Comment from uk.trustpilot.com
Had some small wins and no issues with withdrawing. Just withdrew £200 (nice win) Games are good has my favourite games. Seems good so far.
Sharon
18 September 2023
Comment from uk.trustpilot.com
If I could give no stars I would,they were ok in the beginning like most casinos,but I’m not bothering anymore all they do is take,absolutely disgusting they are I would definitely advise against joining,bet365 and rhino are good these are not fair at all,they say it’s fair and regulated but my friend used to work for one so that’s bull,do not join this site,hopefully it will get shut down like in touch games for not being fair to its customers
Craig
17 September 2023
Comment from uk.trustpilot.com
They make it virtually impossible to close your account so you keep dumping money into it. Absolute vultures with no intentions of letting you win. If by some miracle you do win a bit of money the next game you play just eats everything and they say its random. Hope everyone does what I did and closes their account so they can't keep robbing them
Tomas Vaclavick
12 September 2023
Comment from uk.trustpilot.com
Communication and service is ok but Once you win and withraw, you're.. fuc..up😶After withrawal, there's no chance to win before you feed enough money. After winning 500, I bet 100 back and it obviously f... up. For me It's 50/50
Wayne Thompson
10 September 2023
Comment from uk.trustpilot.com
Signed up and made an account no issues. Wasn’t until I deposited £10 that they decided to lock my account, and when I’ve asked for a refunded they have said no transaction has been made even though it’s literally on my PayPal transactions list. Advisors have no clue what they’re doing either pretty much calling me a liar until I sent proof of purchase . Avoid like the plague people!
Sharon
07 September 2023
Comment from uk.trustpilot.com
And so it goes again win,then lose constantly they took hundreds and nothing in return my other sites never do this,im steering well clear,I don’t trust this site,well stupidity by my part I deposited another £50 and what do you know another complete loss,and someone else commented on the games freezing and having to restart that’s a bit strange it’s happened to me a few times I’m not depositing anymore with them,going to stick with my sites I know are fair,these are not
Ian
06 September 2023
Comment from uk.trustpilot.com
Took £100 without any issues then when the feature finally turns up "There's been an error, Reconnect" Happened three times in a row. Needless to say the feature then didn't pay anything.Scandalous
Alan Causier
03 September 2023
Comment from uk.trustpilot.com
My 1st deposit I tried to pay through my bank but for some odd reason my bank declined it 🤔 so I went through PayPal it went straight through so I lost what I deposited and waited for the next day to spend my bonus turns out YOU DONT GET A BONUS IF U PAY WITH PAYPAL i have not heard anything like it it is still money isn't it 🙃 not going back to that site RIP OFF
John
01 September 2023
Comment from uk.trustpilot.com
Very disappointed with my most recent experience.I've been a member of 32red for years with no issues. Deposited small amounts, played a couple of games then got on with my day. I came into some money and decided on a flurry and over the past 24 hours 32red have happily been taking my much larger than usual deposits and letting me whittle it away.The issue comes by where I suddenly begin winning. Suddenly my account is locked for 'security reasons' and my outstanding balance had been returned to me. The challenge with this is that 1) I'm currently still net negative and 2) they clearly don't want me to keep playing and win it back, if not more. So at this point, 32red are ££££ in.My argument is, that if there are genuine concerns over security on my account, then why is this only being flagged the minute I'm winning? And surely, if you're closing my account because of said security concerns, then all the activity of the past 24 hours should be considered a concern and all the deposits returned to me? All I see is 32red profiteering by twisting agendas to meet their own will. I get this is what online casinos do but this is particularly brazen, especially for a long standing customer.No surprise either that they simply ignore the question about their security policy that seems haphazardly applied.
Vierka Barincova
01 September 2023
Comment from uk.trustpilot.com
F**** scammers gave me bonus what expired day before , and i deposit £50 to get my bonus 40spins and 50% bonus....i lost £65 but fucke***s each spin took from bonus 10pence....i had balance before !!!!!!!!!!!!!!! KISS my a**
Anonymous
31 August 2023
Comment from uk.trustpilot.com
Lodged 20 euro into the account, got a bonus of 30 euro. Tried to place a 10 euro football bet with the money i lodged, bet was refused till i played out their bonus terms at the casino.The audacity of these gambling companies is unbelievable, because i lodged money and received a bonus, the money i lodged wasnt actually mine anymore, i had to gamble the bonus money first, to control the autonomy of MY money.Folks, avoid gambling companies like this till serious regulation is in place. Legal gangsters.
Lola Rennt
30 August 2023
Comment from uk.trustpilot.com
This site is the worst site I have ever played I played the roulette and the maximum win it would give was just short of 60 pounds but thats when you put hundreds of pounds. They don't hide it neither. The same losing number would just repeat repeat repeat. I don't know how people even get a win on this crap site. All the money is going to paying keith lemon. The bad reviews are true wish I listened to them I have lost loads with out even a fair win. When playing there is no fun it is stressful and annoying. Got no fun out of it at all. I don't mind losing but have a fair game where you can win and if you lose it then your loss. But no from the get go the casino games just take and take take. Do not play the roulette. It will just repeat the same losing number again and again. Not worth it
Al
26 August 2023
Comment from uk.trustpilot.com
Agree with all the reviews. Might as well burn your money! 1 of worst online sites of them all. SHOCKING...AVOID!!
Catherine
25 August 2023
Comment from uk.trustpilot.com
A wouldn't even give it a star the games a joke it will clean you out please stay away go somewhere else. The game the sight and Keith lemon are pathetic
Nicola Wright
25 August 2023
Comment from uk.trustpilot.com
If I could I would give them zero stars they have blocked my account saying they know how much I earn and my affordability so this means that my account is no longer in use and they do this without getting in contact with you
Nathan Moore
22 August 2023
Comment from uk.trustpilot.com
If you are considering playing at 32red then read this. They are crap, if you want to pee your money up the wall then just go to the pub instead. Feature spins come very infrequently and when they do they make you roll your eyes deep into your skull over how pathetic the payout is. You have been warned.
Sophia Hartley
22 August 2023
Comment from uk.trustpilot.com
Upon returning to 32Red, I observed that my overall experience with the platform had remained consistent - one riddled with poor gameplay and dismal luck. Though it is commonly acknowledged that RTP are based on millions of spins, my personal history with the site clearly demonstrates that my luck, sadly, has not changed. In fact, after several thousands of spins, my RTP on 32Red is currently around 70%, the lowest of all the sites I presently engage with. For this reason, I feel confident in stating that I will be sticking with Asllc. My previous departure was undoubtedly a regretful mistake.
Sarah Chambers
23 October 2023
Comment from uk.trustpilot.com
Not to bad of a site, but withdrawals are really lacking behind other casinos and bookmakers! Most pay within an hour, so come oooon 32 red sort it out please as i have been waiting patiently for 4 days.... YAWN
Not to bad of a site, but withdrawals are really lacking behind other casinos and bookmakers! Most pay within an hour, so come oooon 32 red sort it out please as i have been waiting patiently for 4 days…. YAWN