888 PLAYER REVIEWS(831)
Mr Gambler
27 June 2021
Comment from uk.trustpilot.com
My perspective may be completely subjective, but I get a very dark and unsettling feeling from this site - it may be the green and black theme, but it feels somewhat suspicious. Of course, 888 is reputable, it’s been advertised for years, but my recent experience was not the most pleasant, especially with the sites poor interface. Their verification process is unnecessarily slow, and they limit deposit amounts which is odd too. Overall, there are more inviting and efficient sites to choose than this one.
Moshe Maharaban
24 June 2021
Comment from uk.trustpilot.com
888casino is not paying my withdrawal request , this have been since Jun 2 that I was asking to withdraw my wining and the request is still in status of “waiting process” After many follow ups to the customer service , but they can’t help and do anything with my complain I have decided to disable my account in casino 888 Do not play with them
Денис Жигалов
23 June 2021
Comment from uk.trustpilot.com
Took 120 pound from casino. First came 30 pound from regulator,then 90 from casino. And regulator took 20 pound back from my accout. Why it happend?
Ryan
21 June 2021
Comment from uk.trustpilot.com
So been playing a few sites and I am from the uk , visually 888.com is nice and easy to play with good options however I have stopped playing as I have worked out when you deposit money in USD when you withdraw there are 2 different exchange rates meaning from the moment you deposit money you are 10% down, my advice is if you are from the UK there are better options with better value for money on deposit
Robert Patey
16 June 2021
Comment from uk.trustpilot.com
I have been playing on the site for over 3 years and deposited over $10,000 now i have broken even over those 3 years it seems you cant win anything here your always in 7.8 and 9 month losing streaks to only then win for a couple days then right back into 7,8 and 9 month losing streak again you will never go on a prolong winning streak live chat will tell you there site is only for fun its not to win money lo PLEASE stay away from these guys its not worth your time or money i have giving up on them...
ml
15 June 2021
Comment from uk.trustpilot.com
Third and final visit to this site. firstly the site is painfully slow taking up to 8 minutes to make a deposit. Then to the slots.... dear oh dear 3 very substantial deposits, and barely seen a spin pay above 50% of stake in 1000's of spins so many empty spins, bonus free spins don't exist; its unreal 50% 20% 25% of stake paid back RTP is appalling. Don't waste your time and money. ACCOUNT CLOSED !
Zach
12 June 2021
Comment from uk.trustpilot.com
They waste your time like crazy, customer service just says irrelevant things to get rid of you or not give you bonuses you qualify for and doesn't even listen to you, one of the worst customer experiences I have ever experienced in my life.
Miguel Ângelo
09 June 2021
Comment from uk.trustpilot.com
I´ve used 888 for more than a year, mostly doing football bet and ocasonally casino. last weekend I closed the account because I used other services (bet365, betfair etc...) they called me and offered me a 100 casino bonus to keep the account. from that 100 I won 2000 euros!! the only problem is that for cash that money you need to bet almost 4k. so I start making 5 euros bets in slots... I end up to cash out 1200 euros! it took 2 days to arrive in my revolut account! I recommend it!
Gary
07 June 2021
Comment from uk.trustpilot.com
Please DO NOT join this site, legalized robbery , slots the worst ever by far , try skybet , decent site and don't forget to set a daily limit . Example of 888 , 300 spins , 1 bonus chance , won a massive 0.90p, least Dick Turpin wore mask .......
President Adamo
07 June 2021
Comment from uk.trustpilot.com
Avoid this site. Just like 32red, low payouts and even slower withdrawals. Go with Skybet or Virgin, withdrawals are within 2 hours.
customersteven
07 June 2021
Comment from uk.trustpilot.com
At last finally paid up after 36 emails 23 images of passport 28 image of Bank card after posting nasty revues on several sites threatening them with court and gambling commison gave my opinion with some choice words and challenged them to sue me so I could have my day in court flabbergasted with there reply saying they have closed my account due to comments I have made and will not be able to join any of there sites in future are they real yea wot are they comedians or just deluded wot make them think I would ever rejoin the fraudsters I would sooner be bittan by a rattel snake I'm just glad to be rid of them remembert not togive up wot ever give them hell they won't do owt to you beucase they no they are breaking the law scammers good riddance
Simon C
07 June 2021
Comment from uk.trustpilot.com
They withheld 2 withdrawals for 2weeks asking for every kind of ID known to man ,I would get an email asking for my passport which I sent then the next day it would be my bank card and the next day would be bank statement and then the passport would be rejected because they didn’t like the photo ,it’s a shame because the site is quite good but in my recent experience steer clear
Matthew King
04 June 2021
Comment from uk.trustpilot.com
I wouldn't even give 1 star Over 2 weeks now and I've not received my £180 winnings I withdrew... I've rang so many times and the people who work for 888 haven't got a clue what they are doing. I've sent my passport so many times which is clear as day.. I got told my passport is too blury and iv only just passed on my bank card photo.. how can they treat you like this when they owe you money? How many others money are you keeping ? 8v read the reviews and well I am not shocked one bit 1.7 stars 🌟 out of 5 is so poor. Your bonuses are fraudulent. The employees over phone tell me they are eager to get me my winnings... using false and misleading words If you was eager you would have rang me up to tell me my verification has failed again,even though its a passport with my name date of birth the lot on there I'm taking you to court and I will get my money back plus interest. Also I'll cha Rge for a day of work and transport to courts I'll go for it iv rang citenzens advice and iv got the paperwork to go ahead. You can't even make a complaints they don't get back to you at all See you in court
DANIEL I JONES
04 June 2021
Comment from uk.trustpilot.com
Avoid this site for slots. You may win abit when you first join but after that its loss after loss. You put more in than you actually win back! Bloody scam!
FallenFromMace
04 June 2021
Comment from uk.trustpilot.com
As with many of the reviews on here, mine is about an enormous lag between hitting withdraw and actually seeing the money. I've waited almost two weeks, been told on four occasions that my winnings would be with me "that day", only for them not to arrive and when I've pressed on what the problem is I have been told it's been "forwarded to the appropriate team" who have, of course, 72 hours to look into it. The customer service is polite but not rooted in any knowledge as to the situation you're trying to address and they clearly don't have any sway in making anything happen. I did email their operations team who haven't responded either. If you're looking to open a new account, I'd strongly advise avoiding 888 - the systems are clunky and it has quite obviously customer service flaws, which are very frustrating. Try Paddy Power, Bet365 or Sky Bet for an all round better experience and much faster withdrawal time. This lot are useless.
customersteven
03 June 2021
Comment from uk.trustpilot.com
Complete jokers and fraudsters been trying to veryfie my documents for 3 days Bet888 casino except first time bett888sport reject them now 11 times same documents just keep coming back with excuses bloody disgracfull customer wouldent even give them 1 star they are withholding money of mine after 27 email 12 times sending documents 3 days still coming back with excuse after excuse I sent it surprising I veryfie on bet888 casino veryfie first time but not surprised cos I have no money in that account but Bet888 ow me 120 pounds tried veryfieing 12 times now reject documents every time a coincidence or wot complete thieves and lies avoid at all costs Again pathetic genarted reply from there costomer serves robots same crap the contact to investigate are the same robots iv spent 3 days and 27 emails and 12 passport photos to get same answear rejected don't treat me like a 2year old I'm not one of your scamming robotic puppets with your hand up there arses controlling as I say I have cancer and if its the last thing I do I will expose these criminals beware of the unscupilus crooks take me to court for slander I would love my day in court to unmask these crooks for decent people who like a flutter shame on you
jordan jeffries
28 May 2021
Comment from uk.trustpilot.com
I write honest reviews. I'm a bad gambler. I love rainbow riches.love the pots and spins. I've been on hundreds of sites. This started off not the best but it did pick up and every phew deposits I would get a fair game. I won 3 thousand,I thought it was a scam but the money came through and then played alot more and won another thousand and so on. Not one site had done this with me so I've got to give credit where it's due. I move on to other sites and timed out of those account which I wish I never did. I'm sticking to this account and happy with it
Dave Kennedy
28 May 2021
Comment from uk.trustpilot.com
The worst betting site ever. Maybe they should spend some money on a decent gambling experience rather than on marketing. Their customer retention must be one of the worst going.
customer
25 May 2021
Comment from uk.trustpilot.com
888.com are fraudsters, they do not honour their Bonus promise. They look for any excuse not to pay. When you complain they send you round in circles with pre-planned responses. I am sure their response to this will be a conveyor belt response, check their responses to other reviews. Their poker site is very poor quality with almost a guarantee of regular bad beats. Do not waste your money at this site, there are much better ones out there. You will always get an automated response to your review. They then send you an automated response to go to their help site and look at frequently asked questions, absolute waste of time. As you can see below is their off the peg response which is identical to all their other responses. They tell you to contact them, when in fact it is just a link to start their nonsense complaints procedure all over again to waste more of your time.
"Dainius Stirbys"
25 May 2021
Comment from uk.trustpilot.com
I joined 888 and while I was losing my bets and slots was all good, no issues at all. But when I won 3 horses at higher odds and straight away they limit my stake to 0. They awarded me for winning at high odds 5£ free betvas well which I cannot place because of limit to place a bet at 0£. I contacted support to ask what is that. they told they dont know, maybe my some betting patterns. I couldnt understand what patterns. what I casually do is few single bets on horse or football and trying luck with slots as I dont understand poker or other stuff like black jack. avoid this bookmaker. after a week still feel that I was cheated. they will keep you while you lose, but if few times will win they wil restrict you. dont waste time
Robo Ran
19 May 2021
Comment from uk.trustpilot.com
Avoid any betting sites guys!!! Same with this one !!! Scamming and lying to people !!!!
JuSti
14 May 2021
Comment from uk.trustpilot.com
Such a bs hands when playing as or against chipleader. Also remember if you are dealt pair, someone always has better if not AA for you
Dbegehe
14 May 2021
Comment from uk.trustpilot.com
Won a hand worth 80 pounds and the app didn't cash it. I'm pretty sure i won't see my money ever but the app is no good !.
Bibhy fgffvv
13 May 2021
Comment from uk.trustpilot.com
I dont know y this company has many negative reviews I won £30,000 last night at 1am and sent my i d to be veriffied the same time. I had the money in my account at 5 pm So quick and painless I was thinking they might scam me because I read the reviews after I withdrew But I kid u not u have nothing to worry about with 888 the best gambling site in the world
Annie Davidson
12 May 2021
Comment from uk.trustpilot.com
Avoid! I joined 777 and deposited £20. I received no free spins and ALL of the games say “something went wrong” when I click on them. Complete waste of time, space and money. I hope they don’t fraudulently take any more money from me.
Robert Patey
11 May 2021
Comment from uk.trustpilot.com
I've been playing here for over three years here's my honest opinion of this site now mind you i only play poker but from everyone's opinion about the slots and betting side of it i guess it's all the same you will go on 4 or 5 month losing streak's then win for a couple day's and cash out like any normal person would to get some money back as soon as you do that you go right back in the 4 or 5 month losing streak again then win a couple days again it's been rinse and repeat for 3 years for me they spew the garbage that there rng is all random but yet you can never randomely go on a winning streak its all losing streaks so i decided to close my account for a month to see if things would change and nope right back to losing i messaged live chat to ask why this is what i was told by live chat THE END GAME ON THEIR SITE IS NOT TO WIN ITS TO HAVE FUN!!!!!! and yes i have the screen shot..... so if you want to just give your money away and HAVE FUN as they call it this site is for you....
Edd
10 May 2021
Comment from uk.trustpilot.com
Company took ages to repay my winnings into my account. So much so I complained and was given a free bet. But i messed up the free bet and immediately contacted them to ask them to update it (this was about 4 hours before the first bet was to take place). Got no reply. Emailed again after the first bet saying I gave plenty of notice for my bet to be changed and then they emailed me to say they wouldn't refund me. Useless on all counts.
Ccc
05 May 2021
Comment from uk.trustpilot.com
Worst casino ever , i play om different platforms But like this i didn’t see .. i made deposit of 3k in one day and the biggest win was 300 on slots , the net was 10£ Per hand .. this is not the first time so keep it like this 888
Damian Reeves
05 May 2021
Comment from uk.trustpilot.com
How this site even operates is beyond me you have to try it to see how bad it is truly terrible
Baggio
03 May 2021
Comment from uk.trustpilot.com
Mark Hanscombe
01 May 2021
Comment from uk.trustpilot.com
Awful. Ok taking my money but won’t pay my winnings. Only talking £100. Took money off my card but wont pay back. Said they have to wire it. Bank details given still nothing. Now telling me to contact my bank?? Been going on for weeks now. Avoid!
Emma
30 April 2021
Comment from uk.trustpilot.com
Please do not play here. I gave this site the benefit of the doubt. I uploaded £300 and spun at £4 and I won not once the highest I won was 0.80p I got the bonus and received nothing. Please do not play here. The reviews are completely true, this is the worst site I have ever been on. You will win the first time maybe the second time if your lucky then you will be robbed for every single penny. The live chat is absolutely useless. Oh and it takes about 3 days to actually receive anything you may be lucky enough to win. Absolute joke. Please listen to the reviews I now have realised it’s not bitter people who have lost money it’s this site.
cottoncandyquenn Fagan
28 April 2021
Comment from uk.trustpilot.com
Good selection of games and poker, I have put about 150 in so far and the payouts are terrible, takes ages to get a bonus and when you do it returns very little if anything at all, william hill was better for the slots
Consumer
25 April 2021
Comment from uk.trustpilot.com
Again and again BIg stack calls with any two and beats short stack better hand as long as it’s all in pre flop the RNG will favour the big stack just look for yourself and you’ll see countless screenshots you can predict it every time join a different site this one is fixed, when you think about it makes sense get the short stack out and they can join another tournament keeps the money coming in
Ali Rashid IV
25 April 2021
Comment from uk.trustpilot.com
Good app and fast payments, thank you!
Ccc
23 April 2021
Comment from uk.trustpilot.com
Have more then 1.5k deposit and i didn’t see nothing , good to know , and i see i’m not the only one who have problems with them .
Jay Lz
23 April 2021
Comment from uk.trustpilot.com
Nick Cisternino
21 April 2021
Comment from uk.trustpilot.com
am a VIP player. cashed out $1463 and no money has been sent for 1 month now. They say they cant trace funds that they sent. Joke. back and forth with emails. Huge waste of time. nokwon34
Kevan
20 April 2021
Comment from uk.trustpilot.com
Stay away from this thieving site. I opened an account, depositing £155 over a few days on one of the many gaming sites they own ( Electric Spins). Not knowing 888.com held the rights to this site, and having self excluded from 888.com direct, my Electric Spins account was frozen. This site now by law must refund me my deposit. Easy I thought....what a joke.Having emailed back and fore for a month, my refund has been processed ( bank to my online account) Apparently there is something wrong with my card( The 1 they took my deposits from) Must be your bank.... I have phoned them and they have not seen sight nor sound of my money from thieving 888.com. so now have no choice but to report to Gambling Commission. No doubt I wont see my £155, i was conned....PLEASE STAY AWAY FROM THIS SITE. DONT BE ANOTHER SCAM VICTIM
Alex Deeley
17 April 2021
Comment from uk.trustpilot.com
DO NOT FALL FOR IT! Take tour business elsewhere!! Scam my company!! Advertised an offer which clearly outlines a 100% welcome bonus up to £150. After placing my bet I spoke to a customer service member who informed me I am not eligible for this offer. I asked if I could be refunded and for you to transfer my money back, only to be told this isn’t possible. AVOID THIS COMPANY!! Lesson learned - always read reviews before using a companies services!!
james wards
16 April 2021
Comment from uk.trustpilot.com
Won’t even reply to me have £2000 pending for the last 5 days but they won’t pay my money or let me know what’s happening. Also why don’t you guys have a normal customer helpline like every other business on Google because you’re all cheaters. Can I please get paid what’s mine.
Byron Jones
15 April 2021
Comment from uk.trustpilot.com
Very disappointed that I did not get my bonus I bet £10 on the horses and was expecting a bonus but nothing.... Update I have already done the ask link as you have replied with over a week ago you don’t get a response no point it’s a waste of time no reply....
barry cowlbeck
13 April 2021
Comment from uk.trustpilot.com
Dont bet with this company...big mistake if you open an account
Susan Cowan
13 April 2021
Comment from uk.trustpilot.com
Terrible site, one of the worst i have played
Marianna Butacu
10 April 2021
Comment from uk.trustpilot.com
Very bad customer service Do not even think about to try having a chat with customers service . Having a winning settled bet the money still don’t show on my betting account. I was waiting in queue 3 times in row to get in contact with a live agent but no chance, I get logged of all the time after 15-20 minutes Do not touch!!!!
Alex Ghergut
08 April 2021
Comment from uk.trustpilot.com
Scumbags! The random hands generator of 888 is not so random or they are fraud. Favorize casino players! F*c* this poker platform. Never come back, stay away if you like to play poker with your iq level not luck level.
Amzad
08 April 2021
Comment from uk.trustpilot.com
540 on £1 and £2 stakes on slots, not even 1 bonus. 250 on roulette £2 a number, didn’t hit any. Really bad experience no thrills no fun. To be honest their all like this no matter who u play with, it’s nothing like before. Don’t bother replying sayin it’s all gaming is checked this n that I don’t wana know because end of the day it’s all a lie. There is no point in gambling anymore. The past year has been the worst it has ever been every single site that I have played in. I can handle losing it’s not a problem. But not like this this, never an opportunity to cash out there just isn’t any fun anymore. Anyway closed my account and won’t be gambling nomore, rather spend my money on other things instead.
Mark
05 April 2021
Comment from uk.trustpilot.com
Terrible company and terrible site and far better companies out there with far more better opportunities since the new site the betting options are terrible. their customer service is the worst I ever experienced and as for responsible gambling well they don’t care but use it an excuse to close your account when you hardly ever use them. Anyway AVOID AT ALL COSTS use BET365 or UNIBET far far far superior
Stephen Davies
02 April 2021
Comment from uk.trustpilot.com
this has to be the worst site I've played on they won't even let me put a double on tried all different amounts from £100 to £10 5/1and 6/1 this is a sham will go back to my original bookie, this site is for people who will bet £1 a race what a bloody joke will close my account once my current bets are finished you only got one star because there's not a option for zero stars
Tanya hall
28 June 2021
Comment from uk.trustpilot.com
I have been playing for couple months now. On the 20th of June I won £800. I notice on Wednesday it wasn’t in my account. I contacted 888 on the phone. They told me to send prove of the bank card I used to deposit the funds and id. I gladly sent it all to them. They told me they was happy and will pay shortly. Today is the 28 of June. I am still waiting on my winnings as they want the first card I registered with. I went in the bank and the bank stamped my statement and explained they can’t give me prove of a lost card. And I should show them that it’s the same account details on my card and statement. 888 want me to find the old card. I’m still waiting no reply. It’s very sad when you are loosing you have no problem. The minute you get a fraction of your money it’s all types of problems to get to you.
I have been playing for couple months now. On the 20th of June I won £800. I notice on Wednesday it wasn’t in my account. I contacted 888 on the phone. They told me to send prove of the bank card I used to deposit the funds and id. I gladly sent it all to them. They told me they was happy and will pay shortly. Today is the 28 of June. I am still waiting on my winnings as they want the first card I registered with. I went in the bank and the bank stamped my statement and explained they can’t give me prove of a lost card. And I should show them that it’s the same account details on my card and statement. 888 want me to find the old card. I’m still waiting no reply. It’s very sad when you are loosing you have no problem. The minute you get a fraction of your money it’s all types of problems to get to you.