888 PLAYER REVIEWS(854)

Elton Vieira
16 August 2024
Comment from uk.trustpilot.com
The worst gambling site so far they where good enough to still money from my account but when it comes to pay they block my account and have been holding my winnings for over 3 weeks and still a struggle te get my winnings back I may have to report them to the bank for unfair withdrawals as they won’t allow it to do be carful everyone as they will do the same to you highly not recommended for any one plz opt for a more reliable gambling platform as 888 casino are a bunch of tithes

Dave
15 August 2024
Comment from uk.trustpilot.com
I would recommend no one to use this company / website as they are far from reputable. Bets not being paid out for weeks on end despite obviously winning and citing software issues. Also their customer support is only an online chat which is of no assistance and you need to contact them continuously citing the same issues and getting the same BOT replies. Far more ‘reputable’ betting websites/ casinos out there to use. 888 is a shambles

rdol
15 August 2024
Comment from uk.trustpilot.com
Spent £30 today, never managed to get more than that, I had no joke 20 bonus feature paying less than £10 all of them! It’s fixed, don’t play here! I’ll self exclude now!

Vanessa Tenório Cavalcante
12 August 2024
Comment from uk.trustpilot.com
My husband has been trying to make a withdrawal since Sunday 11/08/24 and they say that he needs to confirm the address even though it has already been confirmed with the driver's license. The attendants just say "Sorry about this, Sorry about that", they don't solve anything and they keep passing the problem on to each other. The worst casino site we have ever used. It is very easy to deposit but making a withdrawal is a major headache. Don't use this site, it is the worst there is.AFTER COMPLAINING THEY DELETED OUR ACCOUNT WITHOUT PAYING US.

Mr Caldwell
09 August 2024
Comment from uk.trustpilot.com
Used this casino for many years depositing thousands of pounds (use their promotional wheel spin and win spins 99% of the time) cut down on my spending and have now span the "random" bonus wheel and lost 12 days on the trot! Absolute scamming bellends !! Avoid them they're only interested when you are depositing large amounts of cash !!

Neil King
08 August 2024
Comment from uk.trustpilot.com
Bad choice of games. Just carefully picked games that your highly unlikely to win. Never had a bonus. Don't waste money here. Play lottomart or lottogo.

Hilary Preidel
27 July 2024
Comment from uk.trustpilot.com
Once again I need to contact customer service and nothing works. The help centre on the site is useless. There is no response. There seems to be no valid phone number . Once they had an efficient email service , but that seems to disappeared. One other site I am on have excellent customer service. Why not 888?

Sixhead SKF
26 July 2024
Comment from uk.trustpilot.com
Again another casino site that used to be so much better than it is now. I recieved a £3 bonus that i had to wager 30x (3x30=90) i won £132 in total, went to withdraw some and couldnt because the whole amount was apparently still bonus funds 🤔 so i played on and kept checking. It was only when id gambled a further £111 i got the notification that i was "now playing on cash balance" i had £21 left. Made a complaint and was basically told by a very rude customer services man that it was my choice to play on!! When i explained i had no choice because not a penny if it was withdrawable he told me to prove it 😡 said he wanted screenshots of the notification and wanted screenshots of there being no cash balance available to withdraw until i lost over £100. Anyone who plays with 888 knows the notifications just flash across your screen and disappear when you press ok so how on earth was i supposed to screenshot it 🤔 as for the bonus balance i didnt know it was gonna make me wager far greater than 30x until it happened and i was in the middle of it! I used to advocate for this online casino and have referred friends to it. Deposited nearly every day with them and have been a very good customer but this experience has made me think again. I was practically accused of being a fraud so im obviously not a valued customer despite the fortune i would spend monthly with them so as for now i cant see myself depositing with them again any time soon sadly. As for the customer service absolutely appalling, they have all your transactions in front of them so if they cant see when my bonus funds turned into cash how am i supposed to prove it. Very disappointing because up until that point id never had an issue with 888. Im so angry at my treatment im considering formal action against the casino and the customer service adviser who so rudely did nothing to resolve my complaint besides strongly imply im a liar 😡😡😡

Graham
19 July 2024
Comment from uk.trustpilot.com
This should be ZERO but there is no option. So my score of 1 is given for their highly skilled ability to steal and scam you out of winnings,Thieves is no exaggeration, it is warranted, mainly because apparently I don’t have any of their “ ever changing, unreadable, requested multiple times” ID. you know the ID I’m referring to … the ID they decide they need at that moment in time, until they change their mind and say they need something else ! Did you know “your deposits losses that far outweigh your winnings , that stuff! Well they’re OK with keeping that though. Those deposits don’t qualify for ID check’s apparently, Basically you don’t need ID to give them money, just for when you ask for some back…Crooks, thieves, harbingers of doom, the 4 horsemen of the apocalypse , flesh eating zombies. I would trust that list more than someone who works at 888 sports

Brian Bell
19 July 2024
Comment from uk.trustpilot.com
Avoid this bookmaker at all costs. I signed up for the £30 free bets offer, deposited and placed the required bet and they refused to credit me the free bets. They are a gang of spivs.

dionne b
19 July 2024
Comment from uk.trustpilot.com
Customer service team are useless and their ‘Second Opinion’ team aren’t much better. Tried withdrawing my deposit after I changed my mind. Two months later they still won’t return it because I have no valid photo id. I’ve sent many other proof of identity. The latest email states:‘ Thank you for contacting us and I hope that my email finds you well.Regarding your concern. if you don't have a phoyo ID, you could send us your passport or national ID or driver's license’ Translation: ‘sorry you don’t have photo id, if you could just send us photo id’. Absolute tosspots 😂

Mark
14 July 2024
Comment from uk.trustpilot.com
Like most online casinos, they can shut you down whenever they decide so it makes it impossible to win, and when you do they can refuse to pay you. Stay away from online casinos

Samuel
13 July 2024
Comment from uk.trustpilot.com
After signing up and depositing money to their sports site, they hit me with a weird verification request: a selfie with my ID, and threatened to withhold my funds until doing so.This wasn't mentioned anywhere when I signed up!Which according to the gambling commission should be made clear.Their customer service was a nightmare too. They are dismissive and unhelpful, giving me canned responses and even disconnecting our chats abruptly also avoided raising complaints or chat logs when I askedTo top it off, they threatened to keep my deposit without any clear reason after I complained. I have no winnings in their accounts just my money I've deposited! It's left a bad taste in my mouth, and I want others to know before they sign up.If you value straightforward processes and good customer service, I'd think twice about using 888sport. I thought I could trust a big name. Clearly not!

Dean Mitchell
13 July 2024
Comment from uk.trustpilot.com
Horrible. Poor service, no response after 6 days. I’ve provided utility bills and ID, I deposited and then closed my account - they are refusing to pay out because my passport has just ran out of date . Nobody is responding, i’m trying to raise a complaint but they aren’t responding to that either

Simon James
12 July 2024
Comment from uk.trustpilot.com
Wish I’d read the reviews before depositing .. had a good win of a few hundred £ today around midday on slots but noticed after pressing ‘spin’ on the winning stake it said the next plays were on bonus. No worries I thought, this spin is cash. Checked after and it assigned the win to my bonus account not cash. Assumed I got it wrong but hey, got some credit to play with. . logged in 10hours later and no sign of the win.. spoke to customer service and they said the bonus expired ! .. call me synical but how convenient is that ! Account now closed.

sun.
11 July 2024
Comment from uk.trustpilot.com
Best site to loose money fast 😁 just an example, played $150 and not a single dollar in return . It's my fault to begin with because I kept playing , but I thought it's illegal to do like that and I might get something to play with , but after 150 loss , sorry you can go to hell

Graham
10 July 2024
Comment from uk.trustpilot.com
Hello how the devil are you 888. Still keeping my money I see. You’re in hiding now as well eh. good service you got there, get money under false pretences get fined £9.4 million and repeat the process. can’t wait for karma to land on you. If only a BOT had a conscience. I just registered with gamstop. Other bookies automatically returned my balances no questions asked. You lot still hanging to mine and no doubt others as well. sham and scam , disgracefulJust in case my phone number is 07538934975Won’t hold my breath though, been waiting since 3rd April for £1200 winnings

Arunas Jonaitis
06 July 2024
Comment from uk.trustpilot.com
Hi, 888 is thieves company. They can close yours account with no reason and they take outstanding money and outstanding bets which are potential winners. In my situation they close my account and send the email about the outstanding money withdraw to my bank account but now are two weeks and no money returned.

Shaun Taylor
03 July 2024
Comment from uk.trustpilot.com
If I could give 0 stars this would be it DONT PUT YOUR GOOD MONEY HERE THEY GIVE YOU BONUS if u win the close your account and not let bonus complete disgusting.AVOID THIS SITE PLEASE PLEASE I paid to get a great bonus next thing it's gone n told they took bonuses away but I can still pay to play but get ne rewards how bad is that AVOIDD AVOIFLD AVOID AVOID PLEASE THEY SRE A COMPANY OF COMPKETE SCAM ARTISTS XX

keshab Acr
01 July 2024
Comment from uk.trustpilot.com
I still didn’t received my withdrawal money they asked me to send my identification and bank statement I sent them all after they stopped to gmail me back here is my withdrawal details 888 casino still need to pay Confirmation 728161811118Amount is just $1400I feel like 888 casinos are fake cuz they don’t pay my withdrawal money 😒😒😒😒

fei
01 July 2024
Comment from uk.trustpilot.com
my account has been locked for further verification since last christmas, i've since swiftly followed all the instructions stated on the email but nothing got done, i kept resubmitting and receiving the same email, so i simply asked them what was not good and i only got spammed with the same email, and this has been on repeat for the next coming 7 months since christmas til now, i went to the live chat explaining my situation, first agent was understanding of it, told me it'd be fixed within that day, however nothing happened, and then i got spammed again and the whole situation is on infinite loopso to get out of this loop and get this going, i went to the live chat begging them to find me a way to bypass the email team as they're clearly not reading my emails evidently, it's been 7 months, i asked, i provided, i begged, i ranted, and they only ever replied with the same email, however, the agent simply repeated that i needed to contact their email team, so basically i'm stuck.(note that it's painful how these agents reply once every 10 mins and reply to just one out of all things you say(

Bogdan Niculae
29 June 2024
Comment from uk.trustpilot.com
No matter what cards I have , most of the players are having higher cards than me. I make a deposit around 250 Euro in last week . No hand win. If I will have a pair of ace's or something bigger the opponent will have a flush, if I have a 3 cards same ,opponent will have a full house , so.....like I said ...it's just about taking your money with no real rewards.

Mr Matthew Rundell Napier
28 June 2024
Comment from uk.trustpilot.com
If you like losing money then stay away from 888 you will be depositing money after money with no win worth looking at as they take more than you win TRUST me as I have played for a few years now

Client
26 June 2024
Comment from uk.trustpilot.com
Avoid at all costs, 888 were very happy to take my son’s money but make it very difficult to withdraw. After sending all documents still find errors holding his money for over 3 weeks up-to now. At one point he found it so stressful as he has ADHD and very inpatient gambled his £200 winnings he was waiting to withdraw. Will be looking into the complaints procedures as this is unacceptable and they need reviewing from gambling commission. I can see it’s not just one off incident, so will be looking into how many customers and how much winnings this company has with held and they need to compensate with interest also. If people do not receive their winnings this actually constitutes as theft.

JACEK
25 June 2024
Comment from uk.trustpilot.com
STAY AWAY.THEY ARE SCAMMERS like many reviews here testify.DO NOT BELIEVE the reviews that say otherwise or the websites on the internet that supposedly verify online bookmakers.They are being paid off to lie as many scammers like 888sport.com get 5 star reviews so that unsuspectind new players can get scammed.I have learned the hard way unfortunately. There is maybe 12-15 online bookmakers that are trustworthy.Check out IBAS list of affiliated bookmakers to know the legitimate ones and STAY AWAY from the rest!!888sport.com curently prevents me from withdrawing 1099 Euro that i won after depositing 400 euro.They wont verify my account as they are always coming up with a new excuse every single time i send different documents so i now have to contact authorities and report them.Unreal how corrupt whole gambling industry is.STAY AWAY

robin edwards
24 June 2024
Comment from uk.trustpilot.com
Depositing and losing is easy with sport 888 but as soon as you have a win your account get restricted and can’t sign in. I’ve had no contact from 888 for a week now and I have £3100 in my balance that I can see I’ve contacted the gaming commission and they are investigating it, I’ve been on there joke chat room as my right to withdraw is legal so I asked 888 and they said go to safe cashier to withdraw but you have to upload documents and they don’t get back to you anyone know what else I can do they are just ignoring me. All I want to do is close my account and get my balance

Kerry Rosenkerr
22 June 2024
Comment from uk.trustpilot.com
I love this casino! It takes some time and effort to get verified I recommend using a computer to upload documents they request. The time frame for withdrawals is very fast like within 5 min fast! It’s worth it to get verified. The best selection of games is here also!

Paul James
21 June 2024
Comment from uk.trustpilot.com
AVOID 888 at all costs, so im playing i put in 50 pounds and i dont get one bonus like are you for real not even a sniff of one, ittle 1 pound here 1 pound there.and then as soon as i start to win im like nice they log me out and i cant log back into slots, but i can log into poker to play that and withdraw what i have.888 are scammers and i will be refunding all the money ive gave them....AVOID THIS SITE GO ELSWHERE, just look at the bad reviews they all say AVOID

LRC
20 June 2024
Comment from uk.trustpilot.com
Be warned, they make it very, very difficult for you to get your funds back. To start with it comes up with an error when you try and enter back details, but it’s not an error, it’s a block to stop you. You then have to provide your passport, bank statements, utility bills and other forms of ID before they put you into a queue to process…I’m now at 9 weeks and still no reply and no money back, despite using a complaint resolution company. Now waiting for gambling commissioner to review handling. Use another well know gambling company, not 888 as it’s not worth the hassle. No checks made whatsoever when you’re giving them money…handy for them perhaps.

Dorel munteanu
08 June 2024
Comment from uk.trustpilot.com
Scammers I have a deposit limit 2000£ a day I put 100£ and they block me for a month to not deposit scammers don’t play this site

Alex
06 June 2024
Comment from uk.trustpilot.com
I'm whit this s....t casino for while also i play slot games like 5 year. But never seen kind of casino whit rigged games even hit fs or bonus doesn't pay nothing they probably reset the server every 5 mins that's why slots are nothing pay out . I can't believe how they get ukgc license RECOMMENDED DONT PLAY HERE

Jayvan Lean
02 June 2024
Comment from uk.trustpilot.com
Signed up to bet on the champions league finals as they had a 10 pound money back bet builder promotion going. I signed up fine, deposited and bet. Lost the bet. I've now just been informed on live chat that I'm not eligible for ANY promotions and my account is being restricted! The operator very, very quickly closed the chat after she copied and pasted this drivel. I had already opted into the promotion - honour your contracts! I've basically just been scammed.They are in breach of the gambling commission, which clearly states they cannot restrict someone after they have opted into a free bet promotion. I have now contacted IBAS.

Mark G
29 May 2024
Comment from uk.trustpilot.com
really dissapointing...customer service awful and just boot you when not hearing what they want... 100% deposit match claims was put on my account after ran out of funds...limited time to use (if aware) refused to re credit...... last time they will see me!!!!!!!

Shaleen
26 May 2024
Comment from uk.trustpilot.com
My son used all my money on the site all they do is block your account asking for money back

Maximus_Gladiator
26 May 2024
Comment from uk.trustpilot.com
Another company in a miserable state! Supposedly one of the biggest operators, but I think it's practically ruined post-Covid! In the last 2-3 months, they have had the worst RTP rates in history! Almost every single deposit, regardless of whether it's small or large, you lose immediately! Whether you play with 0.20 or 10, it doesn't matter, you keep losing constantly! They've reached an unbelievable point! Whether it's due to the fines they've paid or the operators they've acquired recently, it's unclear, but it seems they've sworn to burden their losses on the players, determined to make up for their losses in this way! I recommend staying away for a long time. I requested my report for the last 2 months, and history has never seen anything like this! Moreover, their support system has collapsed! I talked to 3 live chat agents, all of them work with copy-paste responses! The names seem fake, as if they are all the same person. Additionally, they have closed communication via email! Understand their situation and stay away!

Maximus_Gladiator
22 May 2024
Comment from uk.trustpilot.com
Stay away from 888! I'm serious. I've been playing this company's games for 8 years, and in my opinion, they are going through the worst period in history! Unbelievable things have been happening in the last 6 months! Since they acquired William Hill, I think they are trying to pass the costs onto us players. I've never seen such bad RTP rates on 888. Look, I got the last 6 months report, and I'm writing it here for you. You'll be very upset if you get carried away with casino games here! My RTP rates month by month:1st month: 54%2nd month: 71%3rd month: 69%4th month: 87%5th month: 83%6th month: 80%There's no consistency with game RTPs, it's just a system that keeps you losing for 6 months straight. Moreover, they have set up a system that makes you lose consistently for almost 20-25 minutes. They've extended all spin intervals to wear you out and make you quit and switch to another game! Unbelievable things are happening, be careful and don't play casino games here!

Hang
21 May 2024
Comment from uk.trustpilot.com
Strong recommend don’t play at casino 888. I was withdraw money , it’s take too long even I don’t take the bonus money. And I also deposited 200$ I forget the put the message in the chat box. I lose that money. I try to chi tact customer services to give my reference number and time, date deposit but they didn’t want to help me. They send me email just ask me the same question and I give them all information they need but they don’t want to help . Bad service

PAN
16 May 2024
Comment from uk.trustpilot.com
Cannot withdraw funds what a joke can anyone help

R Simson
14 May 2024
Comment from uk.trustpilot.com
Place a bet, my bet won and now my account has been suspended. The online chat said someone from the relevant team will get back to me, I’m still waiting… This is not good enough 888

Mark Gill
12 May 2024
Comment from uk.trustpilot.com
Do not bet with them. They have only live chat and the agents suspended my account because I said two deposits didn't come to my account and it's stressing me out. He purposely misconstrued my chat by concluding that gambling is stressing me out. Also they stopped me on day three from bonuses.The company uses only e transfers and bank said they cant help as e transfers are same as dropping cash.I have used other sites since and it's day and night.

Falcon
08 May 2024
Comment from uk.trustpilot.com
Before i joined i had a good impression from 888.After i joined, it was pure deception.Honestly i can't even comment on the site functioning, the gambling, poker and so on, because i didn't even make it till there.I joined, registered and since kyc nowadays is the normal, i instantly did send my original id...which was denied?!So after this i did send my driver license, which was denied as well, good for me that at least my utility bill was accepted...humpf!Anyway, after this i started to ask questions and even complain what now exactly was the reason for rejection of my official documents, i did not even get an answer.Understand...i have never experienced a site who rejected official documents without a reason?!After this i did file 2 official complaints to 2 separated departments and didn't here ever since...So today, i contacted the support agents from this garbage site again to request for a deletion of my account.

Michael Vaughan
07 May 2024
Comment from uk.trustpilot.com
Been trying to get my account reopened for 5 months now n just keep getting sent around in circles avoid

Terry
03 May 2024
Comment from uk.trustpilot.com
GOONIES MEGAWAYS IS SHOCKING LOW PAY wow i have won in many slots in here but £3000 £2 spins not one bonus and anything over £20 you won’t get the collect it is literally the worst game on 888 do not waste your time in it

Arran Johnstone
03 May 2024
Comment from uk.trustpilot.com
Definitely avoid 100% fixed. Who ever is regulating online gambling are a bunch of jokers because so many are far from legit and seriously need looking at. Basically just stealing peoples money

george
02 May 2024
Comment from uk.trustpilot.com
Started ok and now it’s completely no good to use.your win rate drops below 10% and withdrawal times goin back into bank just isn’t quick enough.used to be good but it’s definitely feel In ratings

Tora Popa
02 May 2024
Comment from uk.trustpilot.com
5 days since I provided the requested documents and still no answer regarding enabling my account, I have a winning bet they won't give me the money as they locked my online account. Totally waste of money any other provider is better

David Clark
27 April 2024
Comment from uk.trustpilot.com
Bet on the Grand National and won. Only needed a card to place deposit. To withdraw winnings they want bank account details, recent bank statement and photo ID WITH signature. The only reason for this site to need that much information is to fake and steal your ID. I would report them to Action Fraud or other fraud agencies if you are struggling to withdraw funds from them

Barry Cameron
27 April 2024
Comment from uk.trustpilot.com
No option for zero stars.Trying to withdraw is a joke, no options other than wire transfer and you need to provide documentation so let’s see what happens.BUT no documentation needed to deposit so you can lose as much as you want without ID but can’t withdraw. AVOID at all costs and I’ve been betting with them for years,once I get my balance back I’ll never use them again.Oh I forgot to say they have no UK based telephone number so all contact is via a very long live chat as the one operator obviously deals with several chats at the same time because the delay is very annoying. 😢

Abbie Cassell
25 April 2024
Comment from uk.trustpilot.com
0 stars so bad. Took my money then blocked my account. Said they wanted a selfie from me holding my driving licence and a paperbill. I said I just want my deposit back I don't even want to play anymore. They said no they will hold the money until I provide driving licence and paperbill. I told them I have none of these items is there another way? They said use passport. When I said I didn't have this they said you need to send it. Scam site. I said I just want the money YOU let me deposit . You shouldn't have let me deposit if this was the case. Endless chats later still no luck in getting my money back. The 'supervisor' I spoke to repeated it then ended the chat. Absolute scam of a company.
john connolly
23 August 2024
Comment from uk.trustpilot.com
This site is a scam folks avoid at all cost. They will not allow you withdraw any funds. They use every excuse to stop you withdrawing your money. This company is criminal and scamming people. They stole 255 euros from me.
This site is a scam folks avoid at all cost. They will not allow you withdraw any funds. They use every excuse to stop you withdrawing your money. This company is criminal and scamming people. They stole 255 euros from me.