888 PLAYER REVIEWS(854)

Simon
21 April 2024
Comment from uk.trustpilot.com
So today I deposit £60 and after about an hour I managed to gain a £70 balance so I decided to quit whilst I was ahead I withdrew the £70 and it stated pending (can take up to 1 buisness day)10 mins later I get logged out and now can't log back in as it says something went wrong please contact our support, so I am basically taking this as they have stolen my funds and closed my account for some unknown reason , Absolutely disgusted to think they can just do this , they are happy with taking your money but as soon as you withdraw they close your account , I am know going to contact the gambling committee regarding this as it is just shocking , Luckily I made a screen shot of my withdraw time and transaction id, I would advise people to do this incase this happens to you , but to be honest I would just give the site a wide birth (so laggy as well)PLEASE EVERYONE STAY AWAY FROM THIS COMPANY

Gr
20 April 2024
Comment from uk.trustpilot.com
I was having no issues and had a verified account. I received 3 withdrawals in March without incident. Nothing changed with my bank account or my 888 account. Fast forward 12 days and now I cannot withdraw. I have 2 pending April 11 and 15. The first one was “rejected by my bank” and they haven’t attempted the 2nd. I have sent my documents through the website and to several different email communications. I have spent far too much money on the site, even reached VIP status and now the $200 + $300 withdraw requests are still awaiting processing. I keep getting the run around, through chat function and through emails “sorry, we have no update for you”. I would not have put more in and attempted another withdraw if I would have known they were going to do everything in their power to keep prevent me access to the funds. They also refused to cancel one of the pendings so I could at least play with some of my money while they sort whatever out on their end. I just want the money back, which is still far less than I have put in.

Joanne Brimble
16 April 2024
Comment from uk.trustpilot.com
I like to give my honest opinion on these sites.i joined not long ago and it have been okay so far good gameplay fare returns but as I can see a lot of people are not happy with it.i have also been waiting for a withdrawal for a while which is frustrating.always set your limits guys.i will update on withdraw.i just messaged customer service I'm sure it was a bot

TUfty
14 April 2024
Comment from uk.trustpilot.com
I provided documentation to this Company and they come back and accused me of providing an out of date passport after stopping my account due to no verification on their system.As if it was not bad enough before dealing with this company, I advised them that if they looked closely they can view the passport expiring March 2027.Hopefully its not me but I think that's three years away. I feel that this Company has a lot to answer for and gives me an indication of how much attention to detail has gone down rapidly over the past ten years. Therefore I have asked them to delete all docs sent to them as I shall not be betting with them. How can you trust a company that cannot even get a passport expiry date correct!

matt
13 April 2024
Comment from uk.trustpilot.com
Scum bag company using rigged gaming to extort money from the general public.

petar kresimir
08 April 2024
Comment from uk.trustpilot.com
They don't pay!!! It's more than 8 months that i ve request a withdrawal after winning in casino the amount of 42891.20 EUR They block my account and i can not login in my account, I can't do nothing, they don't answer after 56 emails!!!This is their message after my request of withdrawal:Withdrawal request for the total amount of 42891.20 EUR - confirmation number is 690830871340They don't answer and they ignore my messages.

Yvette Khanyisile
06 April 2024
Comment from uk.trustpilot.com
I'm very much disappointed on this site , they allowed me to deposit close to £1300 with no wins only for them to bun me till the 27th of June . To me this looks more of a scam when I had hopes I would get the money back only to realise my depositing has been blocked . When I enquire I'm being told it'd for my safety where was the safety concern when you chowed £1300 this is not fair and I am giving others a heads up not to attempt . When I spoke to the consultant she ridiculed me and told me about an email even when I explained I didn't receive she then told me to check my spam . To a point she never bothered to end my conversation with her properly I don't even want to mention whether it was a racism issue but I felt highly and unfairly treated .

Devin
02 April 2024
Comment from uk.trustpilot.com
Reported 888poker and the incident ive had to Ombudsman and IGaming. They've had my 150$ failed withdrawal sitting in lingo and instead of returning it into my account they acted as if they didnt know and send me in a loop of phone calls to interac and wyzia only to be told 888 has it we return it 3 days ago. Call 888 back and "oh oh we had no idea" "i cant access this i will escalate this incident for you".. asking me for documents and stuff theyve had from me for years. I send again nd still..

Simon
01 April 2024
Comment from uk.trustpilot.com
Trashy Easter games that don't pay out , literally 20 bonus teasers and no bonus , highest base win 2 poundWe are talking over 400 spins here that I did at 1pound a spin , Why are these companies allowed to just Rob you , that's all they are doing , it would be OK if they paid out every now and again but they don't, I am absolutely disgusted , might aswell just burn your money if you continue to play here

Consumer
28 March 2024
Comment from uk.trustpilot.com
These CLOWNS will take your money and then close your account. Don’t even think of trying their help line or online chat support, it’s just sends you round and round, uploading images after imager with no response or response. An absolute JOKE of a company and I don’t know why they are still in business. STAY AWAY SCAMMERS

Scott
25 March 2024
Comment from uk.trustpilot.com
Signed up, deposited money I placed a bet they blocked my account no refund of the money I placed on the bet and what I had on the account they just kept it

Jake Piercy
23 March 2024
Comment from uk.trustpilot.com
Simple account using as expected is poor. Unable to verify account, despite having email saying account verified, customer service send generic replies and do not appear to be able to help.Good website, but clearly a very poorly run site

Rachi
19 March 2024
Comment from uk.trustpilot.com
Been playing a while takes ages to get bonus when I do pays out the lowest possible played lucky clover slots had bonus around 5 times gave me £2 not having good experience hopefully changes will update it I get some decent luck UPDATE....Played another 100 and guess what 2 bonuses both given again lowest amount of £2 I've banned myself from the site n won't be playing terrible payouts definitely rigged should of read the reviews first !!

Sara Deverill
18 March 2024
Comment from uk.trustpilot.com
Wish I had listened to all the negative reviews, first company I sign up after seeing an advert and it doesn’t work. Deposited £10 after creating an account and now saying they won’t pay the welcome reward?! Support is awful and clueless. Please everyone avoid . I can now understand why they are on the verge of bankruptcy 🤦♀️

Spencer Ashley
17 March 2024
Comment from uk.trustpilot.com
Absolute Joke of a company! Set up an account and they disabled it instantly! Asking for all sorts of ID which I provided. Which was then followed up by a request of a photo of myself holding my username and ID?!?! This is pretty much bordering on a data protection breach. I begrudgingly provided that though as well and have heard nothing back for nearly 2 weeks. All emails ignored and any sent from them are generic email template responses not actually assisting in anyway shape or form! AVOID!

Wayne osullivan
16 March 2024
Comment from uk.trustpilot.com
It's one thing to play and try your best to beat other players which is achievable, but its totally impossible to win against the software.I hate saying this but I am convinced the site is a total rip off and its impossible to make any mony on 888. I'm 55 years old and have won tournaments world wide since the 1980s and have been playing online poker for more than 20 years and I have NEVER seen things as bad as on here,I wouldn't mind but it's a nice site to play on but you atr extremely unlikely to win any money here also the place is full of SHILLS be carefully.

Lewis kerchuis
16 March 2024
Comment from uk.trustpilot.com
Do not use them for gambling, I was playing roulette and some error came up and my money disappeared off the table and it should have won, of course live chat took 10 minutes to respond saying they are useless then closed the chat when I didn't respond in 20 seconds.

Insane Man
13 March 2024
Comment from uk.trustpilot.com
Company is asking for an old card that isnt even in use anymore for verification! - Won't accept a new legitimate card. This company is making me ill. Actually ill.

James g
13 March 2024
Comment from uk.trustpilot.com
Do not play on anything that this company own since they have took over William hill they have run it into the ground they have lowered the rtp on popular slots so much that it’s impossible to get anything it is just not worth depositing and playing on anything every game is dead spins 888 holding are so greedy they have taken all the fun and entertainment away from a site that was once quite decent let’s face it they have had the biggest fine ever from the gambling commission which shows how corrupt these greedy scumbags are yet they were still allowed to keep their licence all in all 888 holdings think it’s perfectly acceptable to rip the public off as much as they can like I said and I can’t stress this enough do not gamble on any company they own they all run the same just there to rip you off gambling is a game of chance and I don’t mind loosing but these scumbags have taken fairness to another level there is nothing fair about any of the slots they provide as they have lowered the rtp so much it’s disgusting because now the game of chance has become a game of no chance and it’s wrong on so many levels the amazing thing is they do all this stuff then sit there scratching their tiny heads wondering why profits are down and that less and less people are using them well it not rocket science is it you dirty scamming PR!CKS

fei
06 March 2024
Comment from uk.trustpilot.com
Had my account suddenly closed with no signs prior, later got an email asking for information, which I immediately provided but they’d still ghost me for 4 months with no reply

GREGORY TRAHAR
27 February 2024
Comment from uk.trustpilot.com
Had an account with them for a number of years and wasn’t a regular user. I tried to withdraw my balance and got error messages, tried many ways for 30 minutes.Spoke to customer service eventually who said they would pass on request. Provided details as requested by customer service and advised withdrawal would be processed. Some days later got a message from Katerine B supervisor that further information and proof of id now required. Provided that and then after a couple of weeks still no money to my bank.Messaged Katherine B and still no refund weeks later. Been trying to get my money for over 3 months now.It’s only a littl amount, but will start a small court claim against them rather than allow them to get away with it.

Caz Morgan-Hague
26 February 2024
Comment from uk.trustpilot.com
I have had an 888 account for many years but stopped using them a long time a go as I had fallen out of love with gambling. A couple of years a go I started betting again and decided to see if my account was still active, which it was. I started using them again as they had some good offers and usually had decent prices on the horses, not so good on football though. Gradually over the past 18 months or so 888 have gone downhill so fast it is quite hard to believe, their offers have become less and also nowhere near as good. The £5 free bet for a 4/1 winner or above has ceased as also has best odds guaranteed on the horses. The football offers have become worse and their daily wish free spin game is absolutely abysmal.I hardly use them at all nowadays and was extremely surprised to learn that I have had my account restricted. I only found this out after one of their promotions I had taken part in failed to reward me with my free bet. I got in touch with customer service who told me I had to wait 72 hours to receive it. After I still had not received my free bet I then got in touch again to be told my account was restricted. Why they couldn't have told me the first time I contacted them I couldn't understand.Anyway I have withdrawn my money and moved on. Plenty of better bookies out there who will glady accept my money.

Insane Man
25 February 2024
Comment from uk.trustpilot.com
Everything is so complicated, had no issues with withdrawls but all of a sudden you need what feela like thousands of things in order to get your payout. I have uploaded i.d many many times and not heard anything to say it has been accepted. This company has caused so much uneeded stress and is making me ill. Other companies are much better like William Hill and Coral.

Taner and karolina
24 February 2024
Comment from uk.trustpilot.com
This company suspended my account immediately after i deposited in there. And asked me to provide my I'd with a selfie, proof of address and pictures of I'd, All so I can log in to withdraw my deposit back. Live chat didn't help me at all Joshua should be sacked after how he dealt with my quearry Also not recieved my free bets. Hope they lift this suspension immediately before I report them everywhere I can. How dare they treat people like animals. This is blackmail send us your documents or you won't get your deposit back. Manipulation at its best. I dont want to send you all my information for you to sell it to 3rd parties my information is personal and private. I have sent all I'd and expect to be able to log in withdraw and close account.

Richard
24 February 2024
Comment from uk.trustpilot.com
I have never used 888 or been in a bookie shop for over 30 years..There is only ONE winner and that is the bookie and these online companies. They are here to make money out of peoples misery. The only way to make money is by saving and working hard. Please don't give these people your hard earned money.

TanaMontana
21 February 2024
Comment from uk.trustpilot.com
Wow. This company was my favourite until this evening they restricted all my bonuses and free bets. Manipulated me into closing my account as I win to much and they not happy about this. They only want losers. Not my fault I win more than lose. 0 respect for 888. You owe me free bets good for you 888 you look great.

Karl
19 February 2024
Comment from uk.trustpilot.com
Nothing good to say about this company .. pure robbery. Everyone has been experiencing the same problems ... left short on winnings too many times , also bets not confirming after been on auto play continuously, then been logged out during live games and they don't let you log back in , if you are losing they will keep taking your money but if you could have won they cancel your bets... they owe me thousands I can only imagine what other people have been robbed of ..These need to be closed down. they're worse than telephone scammers because atleast you can have a conversation with them

Sue
18 February 2024
Comment from uk.trustpilot.com
This company allowed someone to fraudulently set up an account in my name. They performed an anti money laundering check on my details and set up the account on that basis without asking for verification documents (e.g. driving licence etc) from the fraudster. Trying to get in contact with this company is almost impossible. They are disgraceful and should lose their licence.

Harry Lloyd
18 February 2024
Comment from uk.trustpilot.com
This company doesn't like giving you bonuses that you qualify and when you got on customer chat there staff are useless and ask you for information they can clearly see at there end I spent thousands of pounds with 888 and I must say these are the biggest crooks In the game

Nick Hayes
17 February 2024
Comment from uk.trustpilot.com
This company breaches the terms of their gambling commission licence regularly. They allow you to deposit, bet and play for years then when they decide they don't want your business anymore the problems start. They lock you out of your account and start to ask for verification when the rules state that should be done before you gamble with them under s.17.1.1 of UK gambling commission rules. They make withdrawing difficult for winning customers using these unethical behaviours. They should have their licence removed.

dee_jay
15 February 2024
Comment from uk.trustpilot.com
Worst betting site ever , they should be criminalised , how a betting site blocks your account and funds, and they message you saying why aren't you gambling enough , why I don't spend all of my money there , I have reported these thieves to the gambling commission as they still have my money and no email responses for two weeks now,

Don Macaskill
12 February 2024
Comment from uk.trustpilot.com
My son self excluded himself (at my request) from 888 as he has a gambling problem, then went to his room, messaged 888 to say it was a mistake and they re-activated his account. He had already registered with "Gamstop" before the self excluded!!!

Nickie Oakwood
11 February 2024
Comment from uk.trustpilot.com
Another bookie so eager to take money yet drain it giving it back. Look you have to be a decent human and treat others as they treat you. It didn't take me days to upload my money to you. Do you understnd what safer gambling even means? It means that we can trust you to be deceent so we can have a SAFE gambling experience. Avoid at all costs. When you try to contact support the contact us form doesn't work. The tel number has been cut off I reckon due to the amount of complaints they receive. No live chat. Probably a couple of dimwitted chancers living in their Nan' basement.The only difference between 888 and a street mugger is the street robber comes to you with a knife. This company blatanmtly steals your money then makes you verify which never works. Thieving low down comnpany.

R A
10 February 2024
Comment from uk.trustpilot.com
I have been waiting for my withdrawal for 2 weeks now since January,27/2024 they have sent me 2 10 dollar e-transfers directly into my account without a email or password verification. 3 times now they have sent me 22,543$CAD with a email saying my withdrawal is approved and sent then the next day they come back saying I gave them invalid bank details when I have given my void check and bank details and verification 5 times already! What in the rite mind was I doing to play this casino I thought being regulated by Ontario I Gaming and Alcohol Gaming Commission Of Ontario would make you feel safe but this is a total hassle and is causing me emotional distress!

Charles L
10 February 2024
Comment from uk.trustpilot.com
Worst service ever for a online casino! Been waiting 2 weeks for my withdraw. Been a member 2-3 years. Easy to deposit not easy to get your winnings!!! Go to Playojo instead ! 24-48h you have your money.OH and their bonus (Daily bonus) never work. Always have to work. Poor employes.

Risteard
09 February 2024
Comment from uk.trustpilot.com
Absolute thieves. They will literally steal as much money as a gambler is willing to part with and then refuse to pay out.Stay completely away.

TH
06 February 2024
Comment from uk.trustpilot.com
Another one that asks for all your documents to verify the account then bans you from your account for no reason with no explanation given. I am sick and tired of websites like 888 asking for all your personal details and documents then ban you.This is after I have sent ALL my personal documents such as Driving Licence, Passport, Bank Details, Address, Contact Details etc...So all my personal documents are floating around somewhere ready to be used or more than likely sold on.Don't go near 888 if I were you. Beware of these Scammers

Tiffany Ruscoe
30 January 2024
Comment from uk.trustpilot.com
Never had issues withdrawing small amounts up to a couple of hundred. Then when it gets to a couple of grand they delay and keep delaying, 24 hours has now turned into 72 hours and then 5 consecutive days. Go elsewhere virgin games is far better and they're not as scamming as these lot.

Thomas Grimes
29 January 2024
Comment from uk.trustpilot.com
This company advertise best odds Guaranteed but this never happens. I bet two horses each way who finished 2nd and third . One was returned 50-1 . I was paid 22-1 the other was returned 16- 1 I was paid 11-1. Nit for the first time . Another finished third at 100- 1. I was paid 50-1 . No phone replies. No e mail replies from customer services . Dont waste your time with this company. They have already been fined £9million quid and 7 million previously. They are possibly the worst company ever .

Eoin Lyng
28 January 2024
Comment from uk.trustpilot.com
Won a few quid and they limited stakes to 1% of levels they previously allowed. If you have any intention of winning long term forget about these guys, scum.

Christopher
25 January 2024
Comment from uk.trustpilot.com
Worst casino company Let you deposit then block account over a week later still no answer just fob you off .avoid

Stephen Hicks
25 January 2024
Comment from uk.trustpilot.com
I queried settlement of a bet first by live chat and then my e mail. I have received no response.Any organisation that does not have a customer service phone number should be avoided.

Christopher
19 January 2024
Comment from uk.trustpilot.com
Do not sign up Created an account deposited over a hundred then it blocks me no live chat to speak with anyone and there’s still money in the accountSo they basically rob you and then don’t speak to you stay clear !

E Martin
19 January 2024
Comment from uk.trustpilot.com
Scam artists who don’t pay out. Avoid at all costs, they are not worth wasting time on.

Corrupt catcher
18 January 2024
Comment from uk.trustpilot.com
Doesn't deserve the one star DO NOT USE THIS SITE ONLY BOOKERS THAT HAS A WITHDRAW PROCESS WITCH THEY WILL ALWAYS FIND SOMETHINGS THAT EXTENDS THE ALREADY VERY VERY LONG PROCESS IN THIS DAY IN AGE WITH COST OF LIVING PRICE RISES THIS GAME WILL HAPPILY TAKE YOURE MONEY NO HASSLE SECONDS BUT PAYING OUT A WHOLE WHOLE DIFFENT STORY NO HEART CARELESS SCUMBAGS RUN THIS SITE THE OPTIONS DONT RUN DRY EVERY OTHER SITE I USE DONT HAVE THESES PROBLEMS MOST PAY OUT SAME DAY THE DAY THESE GUYS GET EXPOSED WILL BE THE DAY WE HAVE BEEN WAITING FOR AND SOON AS MY MONEYS DELTEING THE ACCOUNT AND MAKING SURE MY FAMILY AND FREINDS DO THE SAME AVOID AVOID AVIOID SCAM WIN MONEY YOU WIL NEVER SEE HOWS THIS LEGEL

Thomas Grimes
14 January 2024
Comment from uk.trustpilot.com
Should 888 have a license when the cannot cover potential winnings of £956 on a 4 horse accumulator ?.. yes.. 50 pence each way accumulator..refused . .. penny halfpenny operation .. Pound Shop Bookmakers

Desmond Kendryna
13 January 2024
Comment from uk.trustpilot.com
I have tried to logon to my account for the last three days but still unable to. I have tried deleting and re-installing the software, tried changing my password and tried complaining to 888 all to no avail. I cant even send a complaint as I get a message saying they have a problem. they say I am using the "wrong" password (I'm not) they say change it (but wont let me) now I'm locked out for trying to rectify there mistake. If only 888 was as quick at resolving problems as they are at taking money all would be fine. What a useless company with very poor, or non-existent customer support

Thomas Grimes
12 January 2024
Comment from uk.trustpilot.com
Tried to log on to my account but ..contact customer support came up . Tried phoning no answer. E mail them twice.. no answer .. . Possibly the worst company ever. They dont accept 5 or 6 horse accumulators if the potential winnings are high . I want to cancel my account but cant contact them and get my money into my bank. Terrible company

Ineta Joksaite
12 January 2024
Comment from uk.trustpilot.com
Wish i read the reviews... I had multiple wins playing the playtech games as they pay out faster and gives bonuses quicker.. Deposited £90 and managed to win over £300 and before I could take my winnings, they have completely blocked me out of my account with no way to contact. I am not leaving this like that.ill go to court if o have to. They will will have to pay extra for emotional damage.
Tora Popa
23 April 2024
Comment from uk.trustpilot.com
They blocked my account, I provided the documentation requested to open it again, they never replied back, no phone number, live chat ended conversation suddently
They blocked my account, I provided the documentation requested to open it again, they never replied back, no phone number, live chat ended conversation suddently