888 Review

DO NOT USE 888 CASINOAbsolute scamNo free spins on sign up and no 100% bonus on your deposit when depositing money.I deposited £20 and recieved no bonus and called the company up and they said they would not give me a bonus due to a ‘business decision’Absolute conmen DO NOT USE

Reply

Signed up to 888, inputted all my personal details, name, date of birth, phone number, email address etc. Account was created and I was EMailed telling my that an arbitrary decision had been made not to allow me to claim the bonus promised. When contact refused to give rationale as to why then has taken my personal details and then refused. Refused to state if my details had been handed to 3rd parties for advertising.

Reply

Avoid Avoid Avoid Avoid

Reply

I opened an account with 888 only after losing for a few months did I get asked for proof of funds after several attempts in Feb I was thanked for the information and told I would hear by 17 march . In the meantime my account was suspended I could not deposit or withdraw money. Two months later after numerous emails and chats online even after it got escalated. Absolutely nothing . I think they have lost my financial information. I will be contacting the data commissioners office and making a formal complaint to the gambling commission. Be warned .

Reply

Do not have anything to do with 888.,com as someone said you can deposit I done two deposits then they ask for verification of who you are 5 times I sent it off still not good enough they are a rip off I probably lost my money what I had left after a £50 deposit stay away, I will go viral with this

Reply

Avoid. If you win they stop you betting. I won twice in a day, just lucky bets, and they immediately stopped me betting and took away my £30 in free bets I won legitimately when my account was unrestricted. Complete con artists.

Reply

Still no contact, rang twice today and filled in 2 web contact pages as suggested by 888.

Reply

Three times whilst playing roulette the picture was lost (frozen) after the spin but before the result meaning that I did not see where the ball landed. On each occasion I lost, well I will tell you what 888 you will NEVER have any more money off of me. Plenty of other online bookmakers/casinos that I don’t have to play a crooked one.

Reply

Very bad experience with this betting site. Honestly just use Bet365 true professionals. Once you create account with 888 they ask you for verifications okay up to here. I uploaded everything and then I was allowed to deposit money (before you get verified you are not allowed to deposit) I deposited 35 pounds and I was logged off immediately and my account was terminated and they asked me again for further verification. I entered live chat and asked for a refund and termination of my account and they said they cant do that. I just uploaded the verifications again and I wont use that bad site again. Keep in mind I was just trying to place my FIRST BET EVER WITH 888.

Reply

The site is a complete disgrace they change you both ways on deposit and withdrawals so if I put 550 dollars in 888 then cash out straight away you lose 40 dollars instantly… so like yesterday I win 190 dollars and guess what they pay me 80 pounds short complete and utter disgrace… oh and just to add I’m a winning poker player and yes I’m saying it the software is bent also to look after certain whales to keep the money going round.

Reply

Unfortunately can only describe my experience as awful, unpleasant, unprofessional and ignorant.I sighed up for an 888 account just over a week ago, and within a few minutes of signing up and sending my ID I got an email form them saying “ due to an internal decision you are not eligible to receive any bonuses on this account”So I messaged them to ask why this was, my email was completely ignored, I then messaged them via chat and was told that it’s an operations decision and Ineed to contact them, which is who I emailed in the first place, I then found a link to send a message directly to operations team, and got the same email back just telling me that “ to an internal decision you are not eligible to receive any bonuses on this account”I have asked multiple times, for a reason for this, and they do not give a reply,So I have closed the account today and have had an email asking to express my views on their service.Well here they are.Do not bother with them, they do not seem to understand any questions, if the response you require does not fit into one of their standard email templates then they ignore you.I’m really disappointed with them and will be sharing my opinion with anyone who will listen.I will also be sending an SAR request to see if that sheds any light on why they feel it’s appropriate to treat customers in this way.

Reply

Great company to deal with and very good shoes very impressed

Reply

Absolutely worst ever online inter action both sports betting and gaming. Problems with joining and getting free bets. Took a month to get any response. Avoid at all costs. Burn your money and derive a little light and heat cos that’s all your getting spending on 888. Their games 50 quid get 20pback. Is utterly ridiculous. Tried to close my account those links don’t work either. Only links that work are deposit. Media gangsters need banned ASAP and I work in the horse racing industry. Powers that be that run this site total scum. Profiteering off vulnerable may they rot.only reason they got 1 star is because was no minus option.

Reply

I’m surprised with some reviews on here I’ve been doing on line gambling for years now I can honestly say these by far are the best I’ve dealt with no problem with withdrawals and paid within 20 minutes I’m having problems with other online withdrawals, as for my dealings with 888 I’d say worth the 5 stars no problem , and no I’m not family or friends , just your normal punter , cheers

Reply

Won over £200 pounds and could withdraw as won on free spins would seem we had to put loads of money in to withdraw total rip off

Reply

Generally OK site, Paypal withdraws are lightening quick (minutes), which is great. But ApplePay withdraws take an age (days) which makes me think twice about using this site.If you deposit and withdraw by ApplePay, be prepared to wait for your money, and it’s very variable. Sometimes a day, other times, 3 days. . btw it’s not the card company, many other gambling sites refund by ApplePay much quicker.

Reply

Agree money withdrawal times are all over the place.. no consistency .. sometimes it can be minutes and other time days… ad-hoc processing seemingly

Reply

What a DISGRACE of a company

Reply

It is a scam,not joking..deposited few thousand…i wanted to withdraw 240 after some wins….asked for id and card details which i provided when I registered..i send them again…it went through..after i started another withdrawal which they asked AGAIN for details…i send them again …now they rejected the withdrawal for no reason…all the time, i mean everyday i speak with support which they say that they are escalating it ….been more than a month…if i could i would sue them …at the end of the day money from our 888 accounts are ours ,no? This is already becoming a joke….avoid it by all means

Reply

Big scam ! Probability of winning anything is zero!!!! Do not deposit any money for this web !!!!! It not even give u 1£ back , just eat . For 1000 spins maybe you got one wining spin worth nothing !

Reply

Terrible customer service on trying to resolve verification issues since early February. Information requested several times emails ignored. All I want to do now is recover my funds and use another poker site that has better customer service.

Reply

DO NOT USE.Currently withholding £50,000 of my money in withdrawals, yes £50,000. 2 weeks after big wins and a withdrawal verification becomes an issue after 300k deposits and 6 months as a customer. It’s now with ‘management’ to authorise, disgusting experience so strongly advise do not risk even £1 with these cowboys

Reply

Do not ever use this service. Won money on Cheltenham races, and they won’t pay winnings. Sent my ID and bank statements, and still can’t get my winnings. Do not bet with these guys

Reply

Great choice of games, three withdrawals so far, in my bank within 48 hours ? So far an enjoyable site with no issues at all ?

Reply

I spend 130f and not even have 5f back . Horrible website

Reply

Opened an account to enjoy Cheltenham festival as I’m off work .All went well and deposited £20 to get me going . Managed to place 1 bet then got logged out saying I had to have my account verified. Uploaded relevant documents and haven’t heard back . Basically missed the whole festival . Might come through today but not holding my breath!!! Oh , and my bet lost !!!Personally I wouldn’t bother with 888.sports . I’ve used other online companies and have found them very good . I will be closing my account as soon as I get it back open ……

Reply

Placed a bet on the first race at Cheltenham with the promise of money back if your horse finished 2nd or 3rd, I finished second, this was two days ago and no money back yet, and also the free spins they promised everyday during Cheltenham have not materialised, it seems they made these offers just to get business, people will just stop using this betting site because they make promises they don’t keep.

Reply

Guys this company has 1.4 rating for a reason. PLEASE PLEASE do not sign up and waste your money. Gambling is bad as it is and playing with this company you’re risking your money even more. You’re basically playing to just give them money as they won’t give you any winnings back and won’t respond to any of your emails. It’s been now over two weeks they’ve closed my account and not paying my winnings of £276.PLEASE PLEASE PLEASE AVOID AT ANY COST

Reply

I’ve never had the misfortune of dealing with such an incompetent company. Trying to open an account is hard than breaking in to Fort Knox. Utterly useless service you can’t chat to them if your account is “BEING VERIFIED”, you have to email them. Then all you get is generic emails that mean nothing.It also appears that the “VERIFICATIONS TEAM”, properly only one person, only work from about midnight to 5am. AVOID THEM AT ALL COSTS UNLESS YOU ARE IN NEED OF A MENTAL BREAKDOWN”

Reply

If i could give this company no stars i would. An error meant that the didnt pay out best price guaranteed meaning i was paid out at 7/1 when the price was 14/1. Not a problem you would think, and easily rectified? Oh no! 24 hours later and despite hours of live chat still havent recieved my money. Have now been told that someone will contact me in the next few days via email!!!! To say that i am fuming would be an understatement! With cheltenham around the corner please be aware, avoid these scam artists at all costs, they are sitting on my money and refusing to give it to me. I have escalated this with the gambling commision but please dont end up in my position, use a reputable compant, not these charlatans.

Reply

Tried to register uploaded utilty bill as per their request. Unable to do so.staryed process on Saturday justvkept going round in circles joined anothervbetting site on Wednesday. 888 still not resolved this issue.

Reply

What a rubbish experience £201 play 888 slots higest win £15. Ive Deleted my account and will stay BET365 all round better experience and bonuses

Reply

I created an account February 24 and it was almost instantly blocked after deposit. Last 2 weeks I’m sending documents to verify identity and unblock it and have no results. I received last reply 1 week ago (they were saying that they will contact me within 72 hours) and after this – silence. I lost my $30 worth welcome bonus tickets (they expire in 1 week after deposit, I was replying to support’s letters fast, within 2-3 hours, and they stopped reply at all, so I think it’s not my fault that we didn’t solve a problem in 1 week) and I guess I lost my €40 deposit because I can’t login and withdraw it. Awful experience. Funny thing is that on beginning customer support was replying quick (within few hours-one day, even on Sunday) and operations team too (that’s they who check documents for verification), and now I feel like I’m in some kind of black list and they think “okay that stupid person will write us 1-2 weeks more and after will stop writing cuz has no answer”. Worst customer care ever. Don’t even try to start play here.

Reply

Big scam web site . Just eat , no chance for wining any thing

Reply

I joined this site three days ago. In that time almost all attempts to log-on have been met by the process just hanging (Google Chrome). I tried changing both my username and my password, but neither worked. Rebooting my PC occasionally works.Using MS Edge is ok at the moment, but what a mess.My signup offer – bet £10 get £30 free bets – hasn’t been honoured. I’m now on wait for a chat representative and have been told for the last 40 minutes that my wait time is 1 minute.I also believe their games are fully rigged (similar to other comments here). I was offered £10 free casino chips, which I used for Blackjack. For ten straight hands in a row, I stuck with a hand between 17 & 20. On EVERY single hand, the dealer won.The genuine odds of that happening are almost impossible to comrehend.

Reply

Played on this site when visiting family in NJ. It’s been impossible to withdraw – my money has been stuck for like 2 years. Just got an email that they were going to deactivate my account. Attempting to withdraw again and got a cease and desist for logging on outside of NJ. What a fraud. Steer clear.

Reply

Before I begin I’ve read through these reviews and it sure seems like it’s coming from an automated reply as all replies coming from 888sport all give the same response which I suppose is to fool people that they are taking on board peoples complaintsMy late wife was a gambler. I never knew about it. Her gambling consisted of loans etc. She overdosed and died and despite being utterly devastated and grief stricken I had to find out what caused this. She had been gambling with this corrupt company 888sport. She had registered an account with a variation in her surname. At the same time she also submitted her passport and a bank statement as verification. So it took 888sport 2 days to verify the account. She was allowed to deposit. They passed the verification . I mean this is mistakes that only someone illerate could make. I later discovered that she has at the minimum 7 previous accounts registered with them. I have no idea how much has been deposited but I would say thousands. Is not checking documents for errors in a new account not what they’re supposed to be doing. I mean what else does the word verify mean. These people are trained to spot signs that someone is addicted but instead all they have done is exploit the situation. She deposited this time almost 1500. They clearly apply rules which suit themselves given any particular situation. They then tried to blame my wife stating that due to a change in details it was done to her. Not them that is expected to adhere to rules and regulations and keep vulnerable people safe from further related gambling harm.I am going to inform their regulator because something needs to be done. They don’t care about the person behind the screen or their poor families and the consequences of not checking documents or just approving them anyway. If you are gambling please think about this story and the devastation it has left behind and what lengths these betting companies will go to. Absolutely heart broken

Reply

Stay clear of this site games are hindered and staggered if you do get a chance make you win substantially then screw you for everything you have.Then when you inform them you want to close your account your email bounces back.Gambling commission must investigate and shut these people down.

Reply

By far the best customer service, at least for their sportsbook. You can chat with them in minutes, whereas some other books take hours or days to get a problem resolved.

Reply

Possibly the worst company I have ever used . Never try placing a 5 or six horse accumulator because it will be rejected. Eg. I tried placing 15x 50 pence EW doubles and £1 EW accumulator on 6 horses. The possible accumulator win was ten grand .. the doubles were accepted but the accumulator was rejected. Notice came up. The limit on this accumulator is ZERO . When you are looking at the runners for a British horse race ..it suddenly disapears because a foreign race has just started . Ad infinitum . I withdrew money from my account and left £3-50 . And that disapeared to . Nowhere to be found . 888 dont do best price ,so if you bet a horse at say . 8-1 and it wins at 14-1. You get 8-1 .. worst bookmakers in the UK apart from Ladbrokes. Who have every possible betting possibly on the planet ,apart from cockroach racing . I cancelled my account

Reply

This is rubbish. I never expierenced less care about customer . I have done whitdrawal on sunday 26.02 today is 01.03 i still have no money . The most irritaiting thing is on my account is saying TRANSFERRED . transfered where ?

Reply

Made a withdrawal went through fine redopsited made 2 withdrawals next day paid me one and put restrictions on my account to not pay me out the other said I need to verify my account I went to send it to them it said there’s a technical issue with sending them another scam way of holding onto your money and not paying out!

Reply

Appalling. Advertise excellent signing up bonus’s only to not actually provide them. Online support agents are condescending and rude with no justification.

Reply

I made an account. Added £10 was suspended within minutes. I’ve never had an account with them. I’d best get a refund or I’ll be going to my bank and reporting it to the fraud department!

Reply

Another auto reply, nothing changed, they just keep saying- it’s been several accounts on same email, then I need to provide my username etc. nothing stopped them from taking money, everything was fine. Problem is when you want to withdraw. Try to avoid

Reply

If I could rate no stars I would. Signed up and deposited my money. They then suspended my account and requested documentation. I’ve sent it several times now but they just ignore my emails and still have my money. It’s only £30 but it’s still my money not theirs! Why take my deposit then suspend my account asking for ID to prove who I am and then refuse to reply or acknowledge me. It’s theft and they’re a scam!! Avoid at allllll costs!!Update. They responded asking for ID AGAIN!! 6 times I’ve sent them it and now a 7th. I’ve asked them to close my account and they have ignored my request ?‍♀️

Reply

As I said before, auto reply- then waiting and waiting and waiting. Scammers are scammers. Avoid them

Reply

They have stole for me 1800£No explanation just irresponsibly people pass to other people the problems Thief’s I want my money back now

Reply

Have been betting with this company for over 2 years, have never withdrew any money, I like a bet on the horses, sometimes I win, sometimes I lose, but suddenly I am now restricted to 62p maximum bet on the horses, do your self a favour, don’t waste your time betting with this company

Reply

aaaaargh! their support is so frustrating as they don’t seem to read any email you send them carefully. I sent them a query which they failed to answer adequately several times. I asked to escalate and they said I can send it over to Manager. I did and didn’t get reply from manager but from a previous respondent and they failed to answer adequately again. I replied saying I’m very unhappy and annoyed and asked for info on their formal complaint process and the body I go to if I remain dissatisfied as they’ve not escalated my complaint as I previously requested. All they said in their reply was I can send it over to Manager again!!!!!!!

Reply