888 PLAYER REVIEWS(854)

connor reader
15 July 2023
Comment from uk.trustpilot.com
The worst site by far. Been on skyvegas 5 years and still play. Been using 888 for 2 days and I’m already getting rid of it. If you want to have fun this definitely not the place to go you’ll get 6 minutes playing time with £30 with zero wins… and if you want to win money… you’ve got NO chance.

Laurence Pierce
15 July 2023
Comment from uk.trustpilot.com
It’s like they don’t even try to hide the algorithms anymore! New players will win big within the first few games, then if they withdraw the money, they’ll never win big again, unless of course they deposit more money. If you play live poker you’ll know that the type of hands you see on a regular basis online, are rare as blue moons in live play. 888 is the sort of poker you see in Casino Royale where everyone in the hand hits monsters. The rarest occurrences online, it seems, are hands being won with a simple Ace high, which happens all the time in live play. I’m honestly not sure how they get away with it, legally. There must be something in the small print somewhere but I’m not going to bother looking. I’ve already given them enough of my time and money. My STRONG recommendation to you is to not bother with online poker, particularly 888. It’s 100% a scam. Save your money and enter live tournaments instead!

DEAN GRAHAM
14 July 2023
Comment from uk.trustpilot.com
I am absolutely fuming at this company, I make an account, make a few deposits & to my amazement I win £350, I withdraw it. Next day my accounts blocked. I had to go through a lengthy email process back & fourth with multiple agents, finally the operations team accepts my documentation & reopened my account, I then deposited more, won again another £200, so this is now £550 they owe me! I made a total of £172 in deposits keep in mind! & Again the very next day... Account is blocked again!!! Now they just aren't responding to emails, even when they do it's just a response saying your account is with the relevant team. They just won't pay me, robbed me blind!

Charlie
10 July 2023
Comment from uk.trustpilot.com
Hi guys hope everyone reads this. I deposited £350 on my friends phone with my own account and my own bank card as my phone was broken at the time. I added my own card to his Apple Pay and signed into MY own account. I got lucky and won 3k. Upon trying to withdraw it they asked me for ID which I uploaded and was accepted. They then closed my account and have been asking for the past 8 days for proof of Apple ID and wallet which I have also sent over numerous times and explained myself many of times and I keep getting the same email back. My winnings and my own money is stuck in my account I can’t access it I can’t withdraw it and I’m pulling my hair out over it. Online chat is absolutely useful there is no contact number I have emailed over 13 times with evidence of my own bank statements clearly showing it was my card and my account and quite simply my money just logged in on my friends handset. Please if anyone can give me any advise on how I can get my funds back and my winnings in to my bank account and to have this account fully closed and to be done with this absolute shambles of a company.If I could give 0 stars I really would. The fact I email every single day showing proof it’s my bank my bank statement my card and simply my friends phone and they can’t just simopky withdraw my funds but quick enough to take them. It’s an absolute shambles. Pleas please get this sorted 888 it’s causing much stress and financial issues I’m fed up of it and have no where to turn.

D.T.A Sheehan
07 July 2023
Comment from uk.trustpilot.com
Put my money in immediately blocked my account didn't make one bet. Uploaded idea no response avoid at all cost

James
06 July 2023
Comment from uk.trustpilot.com
Withdrew quite a few times for low amounts and had no problem.Try to withdraw a more substantial amount 6k and now have to upload countless documents. Uploaded everything requested and no response other than one photo is blurry, so re uploaded and nothing back. BULLS**t! Shocking betting company, happy to take your money but find any way to get out of paying!

keith liversidge
04 July 2023
Comment from uk.trustpilot.com
Hopeless agents.and extremely rude.often just cutting me off when obviously they have had enough.verification took an eterenty .still holding funds of mine and have blocked acces to my account !!no respones to daily emails guessing they hope i get fed up and keep my money..aint gonna happen 888.. have you noticed all the bad reviews you get on here ? off the wall idea but do not say contact us on bla bla email ..because you never reply !! i know why you cant speak to anyone on the phone in person..you would need a complaint handling team of hundreds...useless..unorganised .rude wished i had never signed up

Adrian Ionescu
04 July 2023
Comment from uk.trustpilot.com
If you what to loose your money this is the best choose, you will never win. For sure you can do better whit your money don't just give them for free. You will never win.

Ville Ikonen
30 June 2023
Comment from uk.trustpilot.com
Horrible experience with customer service. My account is verified 14 times. Now it have been locked like 2 months. I have verified all my documents but customer service or operation team dont aswer or send any information what documents they need. I have played there like 10 years, my id has checked 12 times, every paying method like 15 times, customer service answers maybe once in a week. Most disrespectful experience in my gaming history. Could be great site but very very bad customer service with months of waiting without any information.Stay away. There is 100 better sites with mga license without that kind of problems.

Mary Mongan
27 June 2023
Comment from uk.trustpilot.com
scam scam give u bonus and then u never get ur winnings avoid this site no matter what u wont get ur winnings

sam joe
26 June 2023
Comment from uk.trustpilot.com
Site is trash rewards are ridcilous useless i been gambling only thing i been getting is "free roll ticket" thats it. THat pretty much is meaning less cuz if you win the free roll and win satelite ticket for entry if you lose early in the game then the freeroll you won't mean't nothing....I ended up perm self exclusionMy best advice is to play on Party poker and ggpoker they have alot of rewards before you even deposit

LT
21 June 2023
Comment from uk.trustpilot.com
I was told my source of funds had been accepted yet I’m still restricted. Up to 21 days to review source of funds documents is nothing short of ridiculous. I had it “escalated” but that’s clearly a lie because I’m still restricted after nearly two weeks. Arline P incredibly rude on live chat. Not acceptable. Otherwise liked the site but until I’m unrestricted it’s 1/5 for me. Slowest verification process I’ve ever experiencedEdit: still no response, daily emails sent. I want to be compensated for this horrendous treatment.

Simon Smith
18 June 2023
Comment from uk.trustpilot.com
Hopeless service.Worst customer service of any online gaming site I've ever experienced.No customer service available to any member that is unable to log in. I have been unable to log into my account for over 6 months. There is over £500 in credit in my account and absolutely no way of being able to access customer support without being able to log in. Their customer support phone lines have been permanently closed. This suggests to me that 888 are a failing company that are possibly about to go into liquidation.I would advise anyone NOT to deposit any money into this company's site.... you probably won't see it again.Within hours of posting gntjis review 888 replied stating that they are gutted to have missed the mark and thanked me for the feedback in order to improve. However... they have still NOT provided me with any way of contacting customer support or any way of resolving the issue and retrieving my money. Yet AGAIN... hopeless and continue to be so.

JOSH HIGHGATE
18 June 2023
Comment from uk.trustpilot.com
Crazy seeing all these negative reviews, Never once had any issuesThere's a promotion every day literally. My first withdrawal took 3 days but since that within a hour

RLWHARTON
08 June 2023
Comment from uk.trustpilot.com
If i could give this company 0 stars i…If i could give this company 0 stars i would, unfortunately i have to settle for a 1 star.Please avoid this casino at all costs.They are thieves.They are refusing to pay out my £800 winnings, this has been ongoing for the past week and half. Constantly asking for verifications.I have sent them my paypal information,My driving license,My partners driving licenseMy bank statementsMy bank transactions with the company.Yet they are still asking for the same documents.Either the people that work in the operations department are genuinely thick, or have been given simple instructions by there hierarchy to not verify.They was quite happy to take thousands of money of me however soon as it come to withdrawal they dont want to pay out.If i dont receive my money i will be taking you to court, i have enough documents to win the case. Simple as that.RegardsChelsea doolanThey finally paid out my £800I will be closing me account, you aint getting a second chance from me.Disastrous company

Ciprian Terpovici
31 May 2023
Comment from uk.trustpilot.com
Guys avoid this poker platform at any costs, the only winners on this platform are the AI robots and the employees.I did play more than 200 tournaments on this platform and I can assure you that is fully rigged you have, the system is absolutely awful horrible you have no chance of winning you will get beaten with any card combinations.This platform must be shut down by authorities, it is easy to be proven that is rigged.DO NOT PLAY ON 888 POKER PLATFORM, AVOID THIS COMPANY.

Marie Falcini
30 May 2023
Comment from uk.trustpilot.com
I really don’t understand some of these poor reviews.. my personal experience has been Excellent …. Great winnings… fast payouts… nothing to moan about.. 10/10 🥰

Yuri Brashkov
24 May 2023
Comment from uk.trustpilot.com
Avoid this casino at all costs including poker, this casino it is the most rigged of all online casinos and on poker tables you are playing with robots and you have no chance of winning, it is all an illusion.THIS IS THE MOST RIGGED CASINO ONLINE, DO NOT WASTE YOUR MONEY ON THIS SCAMMERS, AVOID THIS CASINO AT ANY COSTS, THEY SHOULD BE SHUT DOWN.

Rlindq Dunn
15 May 2023
Comment from uk.trustpilot.com
The 888 games are a con ,they give a bonus balance ,but you have to use all your own money first before you before you can dip into the bonus balance.IF YOU try and withdraw your own hard earned money from your account ,you will lose any money in your bonus balance account.Its all about squeezing as much money out the customer as you can,unfortunatley there is only one winner ,and its not the customer.

Gary Mitchell
13 May 2023
Comment from uk.trustpilot.com
Trying to get myself verified now for the last few day so I can withdraw some money I lost...NO bother taking deposits ..as soon as I look for a withdrawal...looking for id which I've provided and still waiting approval...3 days on...all forms of id and proof of address bring rejected, national driving licence and passport seemly not good enough as forms of id...all being rejected...now I've money in my account I can't withdraw...customer service is none existed...scam site please avoid at all cost

Malwina Skorupa
11 May 2023
Comment from uk.trustpilot.com
This company just dont respect clients, treat them arrogantly and in a unfairly way. After few winnings 888bet.com closed my account immediately, without a word saying that "they started investigation into my betting activity". They couldnt answer to me how long it will take or what is the problem with my betting (apart I won smth). This is shocking as they kept silence when I was loosing, never get any refund from them for any lost bets and now when I won smth they made up some mystery game to stop me from withdraw my fairly won money !!I am waiting for the case to be resolved 5 months now without any progress or respectful answer...

Adarsh Pandey
11 May 2023
Comment from uk.trustpilot.com
i am a gold vip customer of this casino. i haave almost deposited 200k-300k$ in this casino. generally it takes 1 day to process my withdrwal. but this time it been 2 days. my money is not processed and i am getting vague replies from the live agents about whats happening. the relevant team is looking into it bro no one is looking into anythinh oe else it would be fixed btw the amount is 4149.49$

Mark
08 May 2023
Comment from uk.trustpilot.com
DO NOT USE 888 CASINOAbsolute scamNo free spins on sign up and no 100% bonus on your deposit when depositing money.I deposited £20 and recieved no bonus and called the company up and they said they would not give me a bonus due to a 'business decision'Absolute conmen DO NOT USE

Tom Wilson
03 May 2023
Comment from uk.trustpilot.com
Signed up to 888, inputted all my personal details, name, date of birth, phone number, email address etc. Account was created and I was EMailed telling my that an arbitrary decision had been made not to allow me to claim the bonus promised. When contact refused to give rationale as to why then has taken my personal details and then refused. Refused to state if my details had been handed to 3rd parties for advertising.

philip power
23 April 2023
Comment from uk.trustpilot.com
Avoid Avoid Avoid Avoid

Gerard Morrissey
21 April 2023
Comment from uk.trustpilot.com
I opened an account with 888 only after losing for a few months did I get asked for proof of funds after several attempts in Feb I was thanked for the information and told I would hear by 17 march . In the meantime my account was suspended I could not deposit or withdraw money. Two months later after numerous emails and chats online even after it got escalated. Absolutely nothing . I think they have lost my financial information. I will be contacting the data commissioners office and making a formal complaint to the gambling commission. Be warned .

ken palmer
20 April 2023
Comment from uk.trustpilot.com
Do not have anything to do with 888.,com as someone said you can deposit I done two deposits then they ask for verification of who you are 5 times I sent it off still not good enough they are a rip off I probably lost my money what I had left after a £50 deposit stay away, I will go viral with this

Ade
19 April 2023
Comment from uk.trustpilot.com
Avoid. If you win they stop you betting. I won twice in a day, just lucky bets, and they immediately stopped me betting and took away my £30 in free bets I won legitimately when my account was unrestricted. Complete con artists.

Ian
18 April 2023
Comment from uk.trustpilot.com
Still no contact, rang twice today and filled in 2 web contact pages as suggested by 888.

stu888
16 April 2023
Comment from uk.trustpilot.com
Three times whilst playing roulette the picture was lost (frozen) after the spin but before the result meaning that I did not see where the ball landed. On each occasion I lost, well I will tell you what 888 you will NEVER have any more money off of me. Plenty of other online bookmakers/casinos that I don't have to play a crooked one.

Κ
15 April 2023
Comment from uk.trustpilot.com
Very bad experience with this betting site. Honestly just use Bet365 true professionals. Once you create account with 888 they ask you for verifications okay up to here. I uploaded everything and then I was allowed to deposit money (before you get verified you are not allowed to deposit) I deposited 35 pounds and I was logged off immediately and my account was terminated and they asked me again for further verification. I entered live chat and asked for a refund and termination of my account and they said they cant do that. I just uploaded the verifications again and I wont use that bad site again. Keep in mind I was just trying to place my FIRST BET EVER WITH 888.

Mr David Maxwell
12 April 2023
Comment from uk.trustpilot.com
The site is a complete disgrace they change you both ways on deposit and withdrawals so if I put 550 dollars in 888 then cash out straight away you lose 40 dollars instantly… so like yesterday I win 190 dollars and guess what they pay me 80 pounds short complete and utter disgrace… oh and just to add I’m a winning poker player and yes I’m saying it the software is bent also to look after certain whales to keep the money going round.

Pat G
10 April 2023
Comment from uk.trustpilot.com
Unfortunately can only describe my experience as awful, unpleasant, unprofessional and ignorant.I sighed up for an 888 account just over a week ago, and within a few minutes of signing up and sending my ID I got an email form them saying “ due to an internal decision you are not eligible to receive any bonuses on this account”So I messaged them to ask why this was, my email was completely ignored, I then messaged them via chat and was told that it’s an operations decision and Ineed to contact them, which is who I emailed in the first place, I then found a link to send a message directly to operations team, and got the same email back just telling me that “ to an internal decision you are not eligible to receive any bonuses on this account”I have asked multiple times, for a reason for this, and they do not give a reply,So I have closed the account today and have had an email asking to express my views on their service.Well here they are.Do not bother with them, they do not seem to understand any questions, if the response you require does not fit into one of their standard email templates then they ignore you.I’m really disappointed with them and will be sharing my opinion with anyone who will listen.I will also be sending an SAR request to see if that sheds any light on why they feel it’s appropriate to treat customers in this way.

duncalf1
10 April 2023
Comment from uk.trustpilot.com
Great company to deal with and very good shoes very impressed

Lindad Leslie
09 April 2023
Comment from uk.trustpilot.com
Absolutely worst ever online inter action both sports betting and gaming. Problems with joining and getting free bets. Took a month to get any response. Avoid at all costs. Burn your money and derive a little light and heat cos that's all your getting spending on 888. Their games 50 quid get 20pback. Is utterly ridiculous. Tried to close my account those links don't work either. Only links that work are deposit. Media gangsters need banned ASAP and I work in the horse racing industry. Powers that be that run this site total scum. Profiteering off vulnerable may they rot.only reason they got 1 star is because was no minus option.

Ianthompson
09 April 2023
Comment from uk.trustpilot.com
I’m surprised with some reviews on here I’ve been doing on line gambling for years now I can honestly say these by far are the best I’ve dealt with no problem with withdrawals and paid within 20 minutes I’m having problems with other online withdrawals, as for my dealings with 888 I’d say worth the 5 stars no problem , and no I’m not family or friends , just your normal punter , cheers

Alexandra Trainor
08 April 2023
Comment from uk.trustpilot.com
Won over £200 pounds and could withdraw as won on free spins would seem we had to put loads of money in to withdraw total rip off

Stevie
05 April 2023
Comment from uk.trustpilot.com
Generally OK site, Paypal withdraws are lightening quick (minutes), which is great. But ApplePay withdraws take an age (days) which makes me think twice about using this site.If you deposit and withdraw by ApplePay, be prepared to wait for your money, and it's very variable. Sometimes a day, other times, 3 days. . btw it's not the card company, many other gambling sites refund by ApplePay much quicker.

Luke
05 April 2023
Comment from uk.trustpilot.com
Agree money withdrawal times are all over the place.. no consistency .. sometimes it can be minutes and other time days… ad-hoc processing seemingly

duncalf1
02 April 2023
Comment from uk.trustpilot.com
What a DISGRACE of a company

josh
31 March 2023
Comment from uk.trustpilot.com
It is a scam,not joking..deposited few thousand...i wanted to withdraw 240 after some wins....asked for id and card details which i provided when I registered..i send them again...it went through..after i started another withdrawal which they asked AGAIN for details...i send them again ...now they rejected the withdrawal for no reason...all the time, i mean everyday i speak with support which they say that they are escalating it ....been more than a month...if i could i would sue them ...at the end of the day money from our 888 accounts are ours ,no? This is already becoming a joke....avoid it by all means

lawaz waz
31 March 2023
Comment from uk.trustpilot.com
Big scam ! Probability of winning anything is zero!!!! Do not deposit any money for this web !!!!! It not even give u 1£ back , just eat . For 1000 spins maybe you got one wining spin worth nothing !

C Birch
28 March 2023
Comment from uk.trustpilot.com
Terrible customer service on trying to resolve verification issues since early February. Information requested several times emails ignored. All I want to do now is recover my funds and use another poker site that has better customer service.

Nathan
28 March 2023
Comment from uk.trustpilot.com
DO NOT USE.Currently withholding £50,000 of my money in withdrawals, yes £50,000. 2 weeks after big wins and a withdrawal verification becomes an issue after 300k deposits and 6 months as a customer. It's now with 'management' to authorise, disgusting experience so strongly advise do not risk even £1 with these cowboys

John Doe
24 March 2023
Comment from uk.trustpilot.com
Do not ever use this service. Won money on Cheltenham races, and they won't pay winnings. Sent my ID and bank statements, and still can't get my winnings. Do not bet with these guys

LYNN TYLER
23 March 2023
Comment from uk.trustpilot.com
Great choice of games, three withdrawals so far, in my bank within 48 hours ? So far an enjoyable site with no issues at all ?

lawaz waz
17 March 2023
Comment from uk.trustpilot.com
I spend 130f and not even have 5f back . Horrible website

RB.
17 March 2023
Comment from uk.trustpilot.com
Opened an account to enjoy Cheltenham festival as I’m off work .All went well and deposited £20 to get me going . Managed to place 1 bet then got logged out saying I had to have my account verified. Uploaded relevant documents and haven’t heard back . Basically missed the whole festival . Might come through today but not holding my breath!!! Oh , and my bet lost !!!Personally I wouldn’t bother with 888.sports . I’ve used other online companies and have found them very good . I will be closing my account as soon as I get it back open ……

Mr P Doff
16 March 2023
Comment from uk.trustpilot.com
Placed a bet on the first race at Cheltenham with the promise of money back if your horse finished 2nd or 3rd, I finished second, this was two days ago and no money back yet, and also the free spins they promised everyday during Cheltenham have not materialised, it seems they made these offers just to get business, people will just stop using this betting site because they make promises they don’t keep.
phil
15 July 2023
Comment from uk.trustpilot.com
I have an account with 888 and play there now and then. The reason i leave a 3 star review is that according to Trustpilot further information on the company 888 are responding to 99% of negative reviews but not flagging them and having the reviews removed, which is great as it would seem some other casinos are rapidly able to silence any negatives and its highly annoying and makes research pre deposit/play more lengthy and annoying on the various casinos I choose to sign up too.Final say: you can win a nice amount at any casino as the game providers are shared but you have to read up these days, take time to think and research :)
I have an account with 888 and play there now and then. The reason i leave a 3 star review is that according to Trustpilot further information on the company 888 are responding to 99% of negative reviews but not flagging them and having the reviews removed, which is great as it would seem some other casinos are rapidly able to silence any negatives and its highly annoying and makes research pre deposit/play more lengthy and annoying on the various casinos I choose to sign up too.Final say: you can win a nice amount at any casino as the game providers are shared but you have to read up these days, take time to think and research 🙂