bet-at-home PLAYER REVIEWS(485)
Marina Đuric
24 October 2024
Comment from uk.trustpilot.com
Subject: Account Closure at Bet At Home Without Evidence or ExplanationDear All,I would like to share my experience with the platform Bet At Home, which recently closed my account without any prior warning, evidence, or explanation.I have put a lot of effort into providing all the requested documents and information, yet despite this, my account was closed. This is very unacceptable to me, as everything they requested was duly submitted.What frustrates me the most is the fact that, after closing my account, they retained my withdrawal of around €4,500, which I consider unfair. I was wondering if any of you have experienced a similar issue and what your experiences were?Please share any advice on how to deal with this situation, as I feel like my right to fair treatment has been taken away.Thank you in advance for all responses and support.
Marina Đuric
02 October 2024
Comment from uk.trustpilot.com
I am devastated by this bookmaker, they closed my account and did not pay 4,500 e, after all the evidence that I sent for verification, they refused the payment and closed the account. myself.
Maurice
25 August 2024
Comment from uk.trustpilot.com
Complete Fraud!Force me to KYC when I requested withdrawal, when I passed it over they automatic process they just closed my account and stole 900€
Hej Hej
30 March 2024
Comment from uk.trustpilot.com
-1000 ⭐THEY CHANGE YOUR BET RIGHT IN FRONT OF YOUR EYES!!! OR THEY ADD OPTIONS TO YOUR TICKET THAT ARE NOT EVEN IN THE OFFER !!! TO MAKE SURE YOU DON'T WIN !!!I HIGHLY DO NOT RECOMMEND !!!A BUNCH OF SCAMMERS!!!
johnkk
24 March 2024
Comment from uk.trustpilot.com
I’ve come across some crooks in my time but these take the cake.. I deposited 100 . It was taken from my Revolut account immediately. Then I find it has not been credited to my bet at home account! Live chat says they will investigate and get back to me in a very open ended way, so basically do not deposit anything here because they will simply keep it. I’m not letting it go though I will hound them . You’ve been warned. They are genuine thieves.
blaz irsic
19 March 2024
Comment from uk.trustpilot.com
0 star if i could!! They limited you when you start wining so don’t waste your time with this wors betting site!! And they changing bets i bet like 3 times and they just cancle the bet for no resion
Serhij Komarnyckyj
30 October 2023
Comment from uk.trustpilot.com
Absolute twåt platform run by twåt oxygen wasters. Buggy and slowed down on purpose. Will not let you withdraw the money!!!
Blerim Kolaj
21 August 2023
Comment from uk.trustpilot.com
the odds are good and multiple payment methods
Aleksandar
09 April 2023
Comment from uk.trustpilot.com
This is terrible site, they want to steal my money. They give you 200 eur bonus but when you aply for that be ready for war, you must rollover 2400 eur with max stake 1-3 eur on most of matches.
Thomas Moser
03 April 2023
Comment from uk.trustpilot.com
the worst service ever! better stay away...
Winker88
03 December 2022
Comment from uk.trustpilot.com
DO NEVER PLAY THERE!!As soon as you win they will disable a miximum of your withdrawals methods and make sure that it takes days and days so you keep playing. The service is awful... Don't come here there are a lot of other good betting sites
Luca Bruno
01 November 2022
Comment from uk.trustpilot.com
Easy to use, fast payouts. Worth a try. I don't understand why there are so many negative reviews here.
give me back my money
22 September 2022
Comment from uk.trustpilot.com
They took my 671 euro and He doesnt want write to me. scam. In uk kick off.In rest of world kick off bah !
Tomasz
21 September 2022
Comment from uk.trustpilot.com
One big SCAM One big SCAM One big SCAM
Erald
08 May 2022
Comment from uk.trustpilot.com
Avoid!!! Not enough promotions (indeed looks like the site has no promotions at all!) which seems like the company is there to launder money (and the funny thing is that the company is listed on FTSE!)... Fake winners' names on site!!!... Also they close accounts in a timely fashion, that's astonishing!! They are just disgusting! BEWARE!!!
Steve
17 April 2022
Comment from uk.trustpilot.com
Shocking service levels. Cash out continually never available with no explanation. Withdrawals cancelled blaming your bank just to make you gamble any winnings. My bank confirmed 3 times there was no issue yet betathome blamed my bank. Patronising emails from them wishing you a nice day when you are complaining. Avoid at all costs. Crooks.
Chris Leavey
12 April 2022
Comment from uk.trustpilot.com
Very dodgy.I recently deposited £20 into my account. However I noticed 2 transaction have been taken from my Barclays account of £20 each meaning I have been double charged . (Transaction numbers are in sequence from the merchant) Barclays are awful because it’s a gaming account and bet at home are denying it . Saying they only have £20 . If you use them check your bank balances as they are con artists
grafJR
06 April 2022
Comment from uk.trustpilot.com
This book just closed my account without any information, When I wanted to log into my account I noticed that my account is locked. I asked support what happened to my account and they said"It's closed Due to irregularities with your documents"I made deposit of 500GBP in total and after loosing half of it, I made back my deposit with 450GBP profit. Then they just closed my account with 950GBP balance.This is pure scam policy
Kenny
21 February 2022
Comment from uk.trustpilot.com
If I could give zero I would. Not only does this site have some shockingly low odds it also take a long time for any winning bets to be paid out. On top of this they have a strange first goal scorer rule that even if the player is on the bench and a goal goes in the bet is void, this is the only site I have ever seen this to be the case. With the amount of very good competition out there for betting they are very, very behind. I will close my account and steer everyone I can away from them.
JL
04 January 2022
Comment from uk.trustpilot.com
Seemed to be decent once, but turned out to do everything for not paying you off. The "support" does not deserve its name (unwilling to support you anyhow answering anything you ask in one sentence and just denying without any effort of explaination).
Nipsy Two
28 December 2021
Comment from uk.trustpilot.com
Fake, steal, you deposit when it comes to withdrawing your money they block the account
Jm
17 November 2021
Comment from uk.trustpilot.com
Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right
paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from uk.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
Lynn
17 November 2021
Comment from uk.trustpilot.com
Never have a problem with QuinnBet, always good service.
Oz
17 November 2021
Comment from uk.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Sammy
17 November 2021
Comment from uk.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Stevirobbo
17 November 2021
Comment from uk.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
David
17 November 2021
Comment from uk.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
Diana S
17 November 2021
Comment from uk.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Brian
17 November 2021
Comment from uk.trustpilot.com
Great website, odds are good. Their enhanced specials make them better than rivals
Jake
17 November 2021
Comment from uk.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
Marco Machine
17 November 2021
Comment from uk.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
Betway support
16 November 2021
Comment from uk.trustpilot.com
Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
Christopher Steele
16 November 2021
Comment from uk.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over £67k a year, so I don't think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
Mark
16 November 2021
Comment from uk.trustpilot.com
Fantastic support from the on line chat who sorted my issue with speed. Also, great app, use it daily.
kelly
16 November 2021
Comment from uk.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
James
16 November 2021
Comment from uk.trustpilot.com
The welcome bonus is definitely rigged. 200 spins at 10p. So basically £20 pound spent on the slot for £4.40 win. That’s an absolute joke. You can play the game on any other site out their and you will see for your self that it’s been rigged. It’s either rigged or the RTP is like 25%
Dan
16 November 2021
Comment from uk.trustpilot.com
Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
BigAl
16 November 2021
Comment from uk.trustpilot.com
Would give 10 stars if possible. Great range of slots and really good customer service. One of the most important things about this casino is you can trust the withdrawal system. Once you're verified you are verified! None of that sending endless verification documents through like so many casinos do - all with the intent of slowing down payments and making you spend your winnings. This site doesn't mess around and the withdrawals are super quick. Definitely recommend if you want to enjoy your spins knowing that your winnings will actually arrive. I'm sticking with BetVictor!
paul
16 November 2021
Comment from uk.trustpilot.com
very good inpressed
Alison
16 November 2021
Comment from uk.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Alex Lawson
16 November 2021
Comment from uk.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Peter
16 November 2021
Comment from uk.trustpilot.com
Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later I’m still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!
Adam Duke
18 December 2024
Comment from uk.trustpilot.com
bet-at-home closed my account after providing everything they have asked from me, they dont want to pay out my 1.200 EUR withdrawal, and they did not refund my deposit. I see a lot of people with the same issue, please stay away from them they seem to have new owners and their only goal is to steal money from players.
bet-at-home closed my account after providing everything they have asked from me, they dont want to pay out my 1.200 EUR withdrawal, and they did not refund my deposit. I see a lot of people with the same issue, please stay away from them they seem to have new owners and their only goal is to steal money from players.