bet-at-home PLAYER REVIEWS(484)
customer
11 November 2021
Comment from uk.trustpilot.com
fantastic services
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Worse of the worseJoined this pile of turds the other week, no wins hardly, no In game features like someone had switched them off. Increase my monthly deposit limit to £175 from £100 but it then allowed me to deposit £175 not £75. When I went to see my gaming history they blocked me from seeing but saying I had to upload id, same old chestnut ay, not even had a cashout and they want id??? Leave well alone they wouldn't even let me see my gaming history it was that bad. Bet I get no reply. This site is getting reported to gambling commission as its gone against basic casino rules by letting me deposit more and just by their sneaky actions 21st century con artists
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven't even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash
michael obrien
11 November 2021
Comment from uk.trustpilot.com
Sorted my commission out very quickly. Many thanks.
Stefan
11 November 2021
Comment from uk.trustpilot.com
It has been more than 10 days since my withdrawal and I still have not received anything.
DAVID WILSON
10 November 2021
Comment from uk.trustpilot.com
Worst site ever upon login in got it gave opt in offer for chance to win some free spins so i opt in then click play now it takes me to game called ghost of dead so i played it aim is to get 3 scatter symbols for bonus game it wipes me out £80 & im only spinning 20p a time still refused to bring bonus in now for any machine to take that amount at only 20p per spin is dreadful this game is either not working properly of they are fixed just to rob you just shocking stay clear
Karen Woodward
10 November 2021
Comment from uk.trustpilot.com
Absolutely appalling. Didn't get my sign up bonus as came out with pathetic excuse about me already having an old account. Funny but I thought you were only allowed one account? The games only payout the lowest possible ratio which makes the site appear rigged. Customer service useless as have a curt attitude and could not care less stance. KYC is crap as they don't want to know you at all, just your deposits. Would not recommend only to stay well clear. As they say a fool and his money are soo parted which certainly is the case here. The site is boring especially when it is so blatantly operated in their favour.How can this be randomness that transparent excuse they hide behind.
Jennifer
10 November 2021
Comment from uk.trustpilot.com
Disgusting service I won 1000 free spins on wheel of wins and they haven’t gave me them. Said it will be referred to technical team 10 working days t/a still nothing back. No response to my emails and telephone lines don’t work. Avoid this company. They are happy to take your money but when you win something can’t get it. Not an enjoyableExperience at all. I am on day 5 now still no response
Kris Allen
10 November 2021
Comment from uk.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give £5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.
Lee
10 November 2021
Comment from uk.trustpilot.com
I play slots sometimes and theres a great selection of games.the downfall is the loading speed.also you cant deposit from the slot page you have to return to the main page.other than that great games
ray
10 November 2021
Comment from uk.trustpilot.com
great for free bets
john
10 November 2021
Comment from uk.trustpilot.com
Initially thought they seemed OK but after using them for a good few months now they are just as bad if not worse than the other gambling companies. Games roulette games are terrible really need investigating not just fobbing customers off with games are random regulated etc. Hopeless bonuses with huge wagering requirements will be closing my account. Probably one to avoid
Marius
10 November 2021
Comment from uk.trustpilot.com
very weak I can not win anything for a year and something I still lose does not pay this casino
john
10 November 2021
Comment from uk.trustpilot.com
Waste of time. There is no place in the Gambling industry for this company. Their website is atrocious cost me a treble bet it selects different things when you press on it its so sluggish and slow. Cost me a bet my putting a horse in the bet I didn't select when put bet on quick before race and couldn't check. Spoke to customer service waste of time haven't gambled with them since loads of people I am told closing their accounts at the moment with this company
Martin
10 November 2021
Comment from uk.trustpilot.com
They closed my new account with money in it to retain an account I asked them years ago to delete which had not been used for many years. They said they did this because I had two accounts. I also asked them to delete all the records of me when I closed the last account and they confirmed that they had. They obviously lied. It took a long time for me to get them to delete both accounts and return my money. It was a long painful process. Then they email me to tell they have closed my account because I am a problem gambler supporting this with what I should do and how to behave. This mess was due to their incompetence, their flawed web site and no contact phone number. I do not suppose they care about their reviews either.
Daniel
10 November 2021
Comment from uk.trustpilot.com
Excellent games, fast payouts fantastic bonus's
Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Christopher
09 November 2021
Comment from uk.trustpilot.com
So I made a account deposited via PayPal linked to my bank card opted in for the 200 free spins spent £30 they did not honour the free spins because I payed with PayPal . When it clearly states Bet victor will take PayPal balance before they take from my card . I’m genuinely shocked at this company for ripping me off I spent £30 and they didn’t honour the promotion for new customers
Louis
09 November 2021
Comment from uk.trustpilot.com
A good website to use and very helpful staff when I asked a question. Quick response and very helpful
Anne
09 November 2021
Comment from uk.trustpilot.com
Good games. Good company Fast payouts Excellent customer service All in all best casino company!!
Channy Chan
09 November 2021
Comment from uk.trustpilot.com
Paid out in the beginning but now it's just take take take. Avoid, there are better sites out there. The game mysteriously jumps so bonuses are not won during play. And, if you do hit a bonus the payout is derisory.
Alan Osborne
08 November 2021
Comment from uk.trustpilot.com
Easy to find the bets I want and offers are unusual and interseting.
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
Started off well, with plenty of offers and good odds on some matches. But started to decline when I won an ew bet on odds of 20, with bets not accepted. Did not take them long to restict all my bets to small amounts. Their KYC is a bit off a faff too, the worst I have used. I didnt have problems withdrawing though, thank goodness
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
So far so good, l like their hilarious offers where you get a free bet if something specific happens in specified games, eg the colour of the refs shirt, or a top player doesnt score. These actually come in somtimes
John B
08 November 2021
Comment from uk.trustpilot.com
Live chat is terrible. Just fob you off and don't help at all. They just want to get you off there as fast as possible. Their manners left a lot to be desired as wellIf you email instead all you'll get is just a copy and paste template which is absolutely no help at all
Paul Humphries
08 November 2021
Comment from uk.trustpilot.com
Not even worth the one star ,thought I’d try it out after reading reviews everyone is right I’m on a lot of other gambling sites ,and this is noooo good no chance of big wins after putting £1000 in ,on a pound a spin all the way through my biggest win when down to last £5 was £150 , I put it all back in and lost it all didn’t even get on the feature board ,my advise is listen to us all playing here will bankrupt you .1150 ++ spins and no feature joke .
paula strong
08 November 2021
Comment from uk.trustpilot.com
please do not bet with this company.my husband has and they asked for every detail about you for verification.he gave a bank stement.driving license but still wanted pay slips and tax returns very.very personal and if you do not provide the documents they block the deposit and withdrawals even if you have money in your account which my husband did. asked for the money to be transferred but said wanted more identification this is well open for fraud to which my son does work for the police in that cetain dept to which i will be looking into.they make you feel like a child.please do not bet with them.0 stars if i could.just look at the reviews they have been getting lately and make your own mind up.should be closed down.
Phil
08 November 2021
Comment from uk.trustpilot.com
Excellent excellent good great good good good great great great
Paul Young
08 November 2021
Comment from uk.trustpilot.com
This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .
SD
08 November 2021
Comment from uk.trustpilot.com
Just to follow up from last week. I thought I was maybe a bit paranoid and just gave McBookie another go. Should’ve took my own advice. Blackjack. Deposited £250, £50 per hand.It lasted 5 hands. It dealt me 14 FIVE HANDS IN A ROW. Account deleted.
Lucas Diamond
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
Andy
07 November 2021
Comment from uk.trustpilot.com
This seems to be a common thing, looking at other recent reviews. I’ve been with Sky Bet for years and received an email this week stating they will be restricting my account, following a review by their trading team (removing access to free bets, promos etc)I asked (what I thought was a reasonable question) why they are restricting my account and all they would say is “we are not obligated to tell you” - the email and the correspondence comes across as condescending with little/ no respect for the customer. Like others (looking at reviews), I am a responsible gambler, only staking about £5/ week, normally utilizing promotions on football which I use just to enjoy the games a bit more. My account is up about £350 this year and about the same last year. It’s clear they only treat you like a customer if you are losing large sums of money and those that gamble responsibly aren’t acceptable customers and will be made to feel like cheats. I have sky TV, internet, sports etc and pay them £100+/ month. In my mind, it’s all relative. It’s a shame but I’m leaving Sky Bet and will go elsewhere. Not that they’ll care. Anyone reading this review that is a responsible gambler and wants to be treated as a human, I’d suggest going elsewhere
Nicholas Illidge
07 November 2021
Comment from uk.trustpilot.com
I had an issue which was expertly managed by Team Lead Tina. Great communication and explanation of the issues which are external to BV.
shane green
07 November 2021
Comment from uk.trustpilot.com
Hi Lot people think Betfred is a scam but I have to correct those that think this Firstly you gamble to win or lose This does mostly go in favour of the site But there are some lucky players that do win it’s purely luck So please don’t leave poor feedback because you have lost it’s purely down to being in the right place at the right time and not to over spend it gamble over your budget Use the tool to stop allowing you to deposit more to chase your loss Be safe and play wise using small stake on slots ? There there for enjoyment and fun Be safe there is absolutely nothing wrong or untoward going on in this site Use it wisely it’s simple
john ryan
07 November 2021
Comment from uk.trustpilot.com
I am a skybet customer, today I was meant to get a 5 free bet. It was meant to be added by 5pm as per the terms of the contract. I contacted after this time and agent joe told me it should be there tomorrow there is nothing they can do. This is a contract breach and for other customers who have been let down by this company, I will be pursuing legal action against skybet. If anyone else feels strongly and would like an update on this let me know.
Sarah E
07 November 2021
Comment from uk.trustpilot.com
RUDE UNPROFESSIONAL BUNCH OF LITTLE INSIGNIFICANT COMPANY. THEY WILL TAKE YOUR MONEY WITHOUT ANY HESITATION WHILE YOU ARE LOSING BUT IF YOU WIN, YOU CAN KISS YOUR MONEY GOODBYE BECAUSE THEY WILL NOT PAY OUT.
Damien
06 November 2021
Comment from uk.trustpilot.com
Great customer support. They quickly sorted out my issue within a few minutes
jackpalance1
06 November 2021
Comment from uk.trustpilot.com
Played the slots unfortunately i should have know better the worst I’ve played without a doubt.Have closed the account couldn’t be having that !!Don’t go near them that’s my advice ?
kelly
06 November 2021
Comment from uk.trustpilot.com
60p in 3 deposits!!! Absolute disgrace site. Pure corrupt fixed!
rob
05 November 2021
Comment from uk.trustpilot.com
I am re writing my review as my last review was unfair, After trying many other online Casinos I have given BetVictor an additional 2 stars. Based on the fact the customer support is quick and good and there is a very good selection of Slots to play on. The only problem I found is that it seems to take ages to hit any Bonus feature and the return is very small. You will get the occasional half decent win just to keep you afloat etc but not often enough. In conclusion, it is definitely worth signing up for the New player offer as it was the best that I could find, maybe your luck on the slots will be better than mine hey. Good luck
Ian Preston
05 November 2021
Comment from uk.trustpilot.com
Please please do NOT bet with these scammers.Almost every time I played their live roulette the wheel would freeze during the spin when my stakes were high. The number would pop up and 90% of the time be a losing one. While I was playing very low stakes this wouldnt happen. Just 2 bit crooks.
Marc Freeland
05 November 2021
Comment from uk.trustpilot.com
Tbh I like paddy Power yes I've lost some but I also win compared to other sites. Bad reviews are from people that struggle to grab the concept of gambling. I play on all major sites and spent thousands and lose but on paddy Power I think is much more fair keep it up paddy.
JL
05 November 2021
Comment from uk.trustpilot.com
Bonuses are getting canceled without giving an explaination even after asking several times.They seem to attract you by this offers to just cancel them anytime they want since it is written in the conditions that they do not need a reason.
Robert
05 November 2021
Comment from uk.trustpilot.com
great casino
Phil Johnson
05 November 2021
Comment from uk.trustpilot.com
Small print legalised THEFT, how can betting ante post with a non runner be deemed in the robbing bookies favour! I don't even get a run for my money,yet ROBBED BLIND FOR £50, £25 E/W ON MY NON RUNNER! AT LEAST DICK TURPIN WORE A MASK BEFORE HE ROBBED PEOPLE! You would think common decency and in the spirit of customer service you would get a refund fir a non runner!? Ante post or not. Oh NO, the robbing bast@@ds put something in the small print allowing them to Rob us mug punters Blind..SHOCKING,ABSOLUTELY SHOCKING!
Ashish
05 November 2021
Comment from uk.trustpilot.com
Fake & scammer site don't play here & not given withdrawal .many comments are fake so stay away this site if you don't want loss your money ??
mark Jones
05 November 2021
Comment from uk.trustpilot.com
Sign up , verify account . Login next day and all offers removed . These are crooks , i would stay away from these cowboy crooks. They now have all my data for the next 7 years. Its just a scam bookie. DO NOT SIGN UP WITH THESE
James
04 November 2021
Comment from uk.trustpilot.com
Good interface & design. Easy to use.
GS
04 November 2021
Comment from uk.trustpilot.com
Removed all promotions without any reason.
Perfectbet
11 November 2021
Comment from uk.trustpilot.com
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke
Refuse to give me a contact number and won’t give me my 350 withdrawal scam they don’t have a contact number apparently joke