Bet365 Casino PLAYER REVIEWS(1088)
customer
11 November 2024
Comment from uk.trustpilot.com
DO NOT PLAY SLOTS OR GAMES on this joke of a site easily the most rigged crap I’ve ever had the misfortune to play I’ve literally been playing big bass Halloween 2 for days now on and off this crap is running on 95% dead spins 20-30 without a single win and I still haven’t had a single bonus it’s a complete ripoff
Customer
10 November 2024
Comment from uk.trustpilot.com
I don't gamble on many sites. I only play on the few I believe play fair, Bet365 being one of them. I played a £10er today then logged out with £5 banked. When i next signed in my balance was 0.00 which i found was rather bizarre. I tried loading today's play history but it didn't break it down enough so I went on live chat and each option I chose took me " back to the start". I did speak to somebody but the chat was ended before problem resolved. I don't play many sites but I've never had problems with 365. Gutted, 365 have played unfairly
AJ Munsch
10 November 2024
Comment from uk.trustpilot.com
terrible experience. absolutely wouldn’t recommend this site to my worst enemy. made two bets and won 1 then i try to go make a third bet and they suspended and cancelled my account. this site is fraudulent, they promise you all these bonus bets but don’t actually let you use them. DO NOT use this site to bet. they will let you deposit but won’t pay you out. STAY AWAY FROM THESE FRAUDS.
customer
09 November 2024
Comment from uk.trustpilot.com
Nothing but dead spins and completely featureless games RIPOFF SITE AVOID hugely RIGGED games running at about 90% dead spins
Alexia Spence
09 November 2024
Comment from uk.trustpilot.com
They blocked my account with no reason given said it was reported for fraud for betting outside my area I didnt know sitting in my living room was outside my area.They give u bonus bets then block your account biggest scam ever!!! Stay away!
Tarik Khan
09 November 2024
Comment from uk.trustpilot.com
I never had this experience before i live in the Netherlands and im betting like 15 years im pretty good at it .so im betting few years with bet 365 .is a good site with lots of ways to bet on sports.they ask me in the past to verified everything so i did .but every few months they block my account for no reason.than they ask me questions i reply.than it takes few days .few days thats already to long .this time they blocked me again they asked me to verify my job details showing that im working So send them everything and now im waiting like 18 days to reopen my account This is unbelievable
Clive Titmus
08 November 2024
Comment from uk.trustpilot.com
Scammers like to rob you Ask for help and get ignored or never there problem
Trotter
08 November 2024
Comment from uk.trustpilot.com
Sh!tYou won’t win. Il say nothing else. They don’t deserve it. I have literally never heard anyone ever say a good thing about this site/company. Eventually they’ll cease to exist as more and more people are stopping to use their service. They need to rethink their business plan. Payout on slots are extremely bad for this site
Ben
08 November 2024
Comment from uk.trustpilot.com
I opened an account after seeing several adds about this site, after a few days of playing on it and spending my money to receive "daily bonuses" and on one day I tried logging into my account and received errors when I contacted customer support they told me that my account was closed "Following one of our reviews" when I asked for clarification I was told "This is just one of our standard reviews, that can take place on all customers account"When I asked to be refunded I was told "All bets are taken in good faith. What a joke they take my money then close my account.ened an account after seeing several adds about this site, after a few days of playing on it and spending my money to receive "daily bonuses" and on one day I tried logging into my account and received errors when I contacted customer support they told me that my account was closed "Following one of our reviews" when I asked for clarification I was told "This is just one of our standard reviews, that can take place on all customers account" so in other words we took your money now get lost.When I asked to be refunded I was told "All bets are taken in good faith. What a joke they take my money then close my account.
Michelle Hayer
08 November 2024
Comment from uk.trustpilot.com
Please please DONT use this bet365 this is a fraud company the stole my money please we need to do something about this bet company so anyone will be through this hell
Acox
08 November 2024
Comment from uk.trustpilot.com
Impossible to win anything but can happily take hundreds in deposits.Most rigged site I have ever used or come across.Don't waste your time on here people there are a lot better sites out there.
Wojtek
08 November 2024
Comment from uk.trustpilot.com
You can loose millions with them and that’s ok :) but when you win 100e few times they restrict your account. That’s what they called responsible gambling :)
customer
07 November 2024
Comment from uk.trustpilot.com
Never played such horrendous slots in my life this site actually makes Ladcrooks/coral look good there so rigged it’s unbelievable 30-40-50 dead spins routinely totally featureless. If you decide to play here be prepared to lose everything TERRIBLE SCAMMING PLACE
Zeno
06 November 2024
Comment from uk.trustpilot.com
Tried to create an account. Immediately blocked ''due to the nature of your business''. No idea what this could be, I have no business, placed about six or seven small bets in my life. Seems totally arbitrary. Could be down to location, e-mail address. Who knows? Waste of time.
Akash Nair
05 November 2024
Comment from uk.trustpilot.com
thought it was just be me being harrassed in the name of gambling control, these people told me I spent 16 hrs gambling lmao, their app and website keeps track of time even when its not being used and sitting idle. I have been permanently excluded from bet365. How are they still in business with such crappy rules. spent over 20 minutes telling their responsible gambling team that I did not spend that much time but they made their minds without even looking further. As if there aren't other gambling websites.Horrible way of treating loyal customers, been using them for over 6 years
rachael sunner
04 November 2024
Comment from uk.trustpilot.com
Horrible company. Know a number of people who have randomly had their account restricted for no clear logical reason. I’m a recreational punter who bets on the horses now and then mostly during carnivals. Just been told my account is restricted. I’ll close it and never use them again. They must be paranoid about problem gambling and litigation being in their future.
Jason
04 November 2024
Comment from uk.trustpilot.com
Reviewing this to give some shine on customer service agents named Kate Ta and Kirsty H; they helped me with my case very thoroughly. Customer service is either very good or very bad, so if someone doesn't help you, you have to keep contacting them until they do. The overall user experience isn't bad, but the verification process can be tedious.
Christopher
04 November 2024
Comment from uk.trustpilot.com
Scammers Bet365, When you try to withdraw large sums, they close your account and hold pending withdrawals. To reopen it, they ask for impossible things like old bank statements or photos of old cards. Don’t use that platform they’re complete thieves
customer
04 November 2024
Comment from uk.trustpilot.com
Utter crap just another site with software designed to steal funds the games are totally featureless and provide nothing but dead spins and penny payouts and only joined less than a month ago AVOID and find a decent fair site because this isn’t it
Consumer
03 November 2024
Comment from uk.trustpilot.com
I recently used a betting page that I had high hopes for, but I was sorely disappointed with the service. The website was often slow to load, and I experienced several glitches during crucial moments. Customer support was unresponsive and took ages to address my issues. Overall, the lack of reliability and support made for a frustrating experience. I expected much better and won’t be returning anytime soon.
Robbie Adams
02 November 2024
Comment from uk.trustpilot.com
I have decided to make Bet365 my home for Poker and Sports Betting. I like the look of the Poker App and Website. The App works well on Android. They could improve the Poker by increasing the player number to Six instead of Five on their Premium Tables. I like the fact that Bet365 is Privately owned. I like the Coates Family. They do a lot of good. I would like to get the Legendary Spin on the Wheel just once. Exciting.
patrick fincher
01 November 2024
Comment from uk.trustpilot.com
If I could give bet 365 minus 10 it wouldn't be sufficient, I've had a dispute with them over a cash out for weeks and it's still not resolved,there not interested once they've had your money,many promises from customer service to contact me,but it never materialises.Dont go near them,AVOID, AVOID,AVOID, try a honest reputable company like Skybet or Paddy Power,who treat there customers with honesty and respect, and are totally transparent, unlike Bet365,who make the rules up as they go along to suit themselves!
Daniel Duggan
01 November 2024
Comment from uk.trustpilot.com
All online casinos are just money grabbing sites and should be made illegal I'm self excluding from them all as had enough. Its not fair gambling its all rigged and this RTP bollocks isn't properly regulated. It makes millions in tax revenue and that's why they get away with it.
Nicoleta Marin
01 November 2024
Comment from uk.trustpilot.com
0 STARS FOR THIS WEBSITE ...I spent 450£ yesterday în them website , and not one win all the games for them it dezastrr I spend în diferent games 50£ all tugheder 450£ and never I see the bonus for one games... So în my opinion dont spend the many in them website becouse they take evrithink and nothing back... they just stil I pley în diferent website and never I see somthing like this în my live ... Just rubbhis website and them games 😡😡😡😡😡😡😡🤮🤮🤮🤮🤮🤮🤮🤮
eric strykert
01 November 2024
Comment from uk.trustpilot.com
Worst customer service no help at all. Opened an account only to find out it’s closed the next day with no explanation. I didn’t even have a bet. They wouldn’t even help me open a new account. I don’t get it. I don’t even have a bet that often only around spring carnival time. Don’t use these guys if there is ever an issue with your winnings be sure they will not help you.
Stephen
31 October 2024
Comment from uk.trustpilot.com
No more free bets just poxy boosts! Give you less and less to boost profits and pay multi million bonuses to a ceo whos made the best no better than the rest with the cheap never ordinary bull💩
Sunny Bains
31 October 2024
Comment from uk.trustpilot.com
Just been defrauded and had my account emptied. Not small change. No customer service to speak to. Just live chat. After an hour, someone will call me sometime in the future apparently!They do not even take fraud seriously.Forget the gambling, you're cash balance is NOT SAFE! And they couldn't give less of a hoot (the polite version!)
m small
31 October 2024
Comment from uk.trustpilot.com
Mad how this cudtomer James Murphy cannot put a bet on the election. For the blind mice maybe it is not votes and already implement. They won't take a bet maybe they have the intel. They are not taking his bet a reason. Black swan event maybe, I don't know, but be careful. They maybe just want to bankrupt the UK by any means necessary. Call it a day accept your losses. Strange things are happening every where. I don't know anything. But trust me I have lived and I know there is no such thing as random in this matrix. Gullible yes, but nothing aint random it is a myth. Just becarefulguys. Things could get crazy.
Teebee
30 October 2024
Comment from uk.trustpilot.com
Bet 365 £17650 loss down Grosvenors casino £13785 loss down Peachy game £9898 loss down Bet fair £21665 loss down Mr q £7665 loss down Mr vegas £13565 loss down All other sites closed my account for no reason 10 Bet £33500 loss down closed my account for no reason Phone casino loss down £12000Closed my account for no reason In 2 years this is my loss and down is anyone else in same situation no wins from any casino site Fitzdarss £16990 loss down Live score bet £4670 loss down Labrokes won few times closed my account for winning Williamhill won few times closed my account for winning Leo vegas won big here closed my account after I won big
Ballantine Sean
30 October 2024
Comment from uk.trustpilot.com
IMPOSSIBLE house cards in casino blackjack!! Played 30 hands and I NEVER once got 20 with 2 cards whilst the house got 8, plus three blackjacks and 2 soft 21s. They don't ever make it fun before taking your money 🤷🏻♂️.
David
30 October 2024
Comment from uk.trustpilot.com
30 year customer of bet365 excluding me from loyalty bonus and free games as I don't lose enough money!!!!
joseph buckley
29 October 2024
Comment from uk.trustpilot.com
Deposited £700 on this site today and didn’t win all!!! Normally on other sites I actually get my moneys worth but I got no entertainment at all!!! Hit no bonuses on the slots!!! Something definitely shady about this site!!!! I’ve gambled for 15 years now but I’ve never felt soo hopeless you expect to have a couple of wins gambling all day!!! I deposited 10 times today and my balance didn’t exceed the deposited amount playing on the slots I’ve never had that before…. I recommend to stay away from this gambling site I’ve deactivated my account
Pete Smith
29 October 2024
Comment from uk.trustpilot.com
Bet365 are smashing. They take bets, they tell you if the price has changed and they keep on allowing you to bet. In other words, they give you a chance. I especially appreciate the instant cash out, which is great if you click something in haste and make a mistake.vI only bet on sports, so I don't know what their slots are like.
Lee
28 October 2024
Comment from uk.trustpilot.com
Went to close my account due to the constant amount of spam emails linked to this website, and they refused to delete my details.Rubbish site would avoid at all costs
James Murphy
28 October 2024
Comment from uk.trustpilot.com
First time customer. Placed a largish bet on the US Presidential Election. Just one bet £200 that was it.They closed my account. No warning. No email. No explanation. Banned from opening any other accounts with them. When I asked to void the bet they refused. Their chat lines also crashed a number of times.Worst customer service I’ve ever had from any business.Imagine being a first time customer and experiencing that!
Stephen Smith
27 October 2024
Comment from uk.trustpilot.com
Garbage bookie, twice in a 2 month period I've been scammed by this shower. Never bet on boxing with bet365. If you bet on x or more knockdowns it won't count if the fight is ruled TKO upon hitting x knockdowns despite their vague rules stating knockouts (not technical) count as a knockdown. The final straw last night a fight was cancelled mid event & despite having an entire hour give or take before my 3 fold was in play, I was forced to instead play a 2 fold despite having ample time to cash out the bet which should've been voided anyway. Wouldn't recommend bet365 to an enemy & if I could give them 0 stars I would. I've closed my account & will research all bookmakers until I find one that is actually fair- Even if the odds are not quite as good I'd rather be treated like a customer than a victim.
Gareth Rees
26 October 2024
Comment from uk.trustpilot.com
Much better sites. Unrealistic outcomes too many times. A con. Time they were looked into.
customer
26 October 2024
Comment from uk.trustpilot.com
Wow shockingly bad completely dead slots every game, RTP must be so low it’s unreal wish I’d read these reviews before I signed up definitely time to delete
Kevin Hand
25 October 2024
Comment from uk.trustpilot.com
If I could give them zero stars I would had.Did a six fold last weekend cashout would not work only waiting on one team in the 5.30 Kickoff but wanted to cashout as it still would probably have been about £700 unfortunately they said they were having technical issues so couldn't cashout asked for a goodwill gesture came back with terms and conditions the scoundrels
leanne pearce
24 October 2024
Comment from uk.trustpilot.com
I can't agree anymore with what these other people are saying. What a shambles of a betting site. Last weekend was the last straw for me also. 9 years using the company, well not anymore. They are the only betting site, who encouters problems when big games are playing every time. I have 3 other accounts and neither ever have problems.
Damian Reeves
24 October 2024
Comment from uk.trustpilot.com
Cash out doesn’t work and when it does is hours behind slots are laggy and have the worst payout I’ve seen used to be great now right down the bottom shame
Consumer
23 October 2024
Comment from uk.trustpilot.com
Poor customer service from Ollie P over such an insignificant amount of money.Been with them 10 years and slipped and cashed out Villa to win league. Asked them to reinstate immediately with outcome not for another 8 months but computer says no.
Marcell Dalnoki
22 October 2024
Comment from uk.trustpilot.com
The most diversified betting site out there, they are having the most games in their portfolio to bet on, the withdrawal always went smooth, as well as the customer support tries to always be helpful. Of course a lot of people would give bad review because of loosing their money but most companies on the marker are much much worse.
G McNaughton
22 October 2024
Comment from uk.trustpilot.com
Stopped using them after this weekend 19/10/24. App was not keeping up with scores and no cash outs available. Messaged them in the App, but got no response. Quick enough taking your money, but more and more now removing the cash out option if a bet is winning. This has happened twice before last season. I have already moved to another provider now. Absolute joke of a company.
John
22 October 2024
Comment from uk.trustpilot.com
This company will steal your money if you win your bets. Simply depositing money on their site to bet with is now their money and they will lock you out for no reason. This company is fraudulent and criminal. I actually disputed the transactions from my credit card and won.
Giuseppe Pecora
21 October 2024
Comment from uk.trustpilot.com
They have closed my account without any communication. I have only found out when I went to place a bet! I have asked the support why this has happened and they could not give me a detailed answer which it is ridicoulus! I won a bet and they have closed my account straight after! That it is the reason I gave to myself!
Veselin
21 October 2024
Comment from uk.trustpilot.com
These guys has limited my account without a reason. I've asked several times why , but no one replied to my question. Horrible suppory. I don't recommend them to anyone.
GARETH milloy
21 October 2024
Comment from uk.trustpilot.com
Had 4 team acca for £695 I had 3 winning and 1 drawing so should have had a few hundred cash out ,but the betting slip showed that burnley were 0-0 even though they were 2 goals infront, Brentford were winning yet again 0-0 Brighton winning again 0-0 on the slip villa showed that they was 1-1 all match even when they were 3-1 up . I'm not impressed with this feels like I've been done , Scam I've deleted the account as will go back to William Hill.
Mohamed
21 October 2024
Comment from uk.trustpilot.com
ScamI could not withdraw my money to my bank card even though I used it hundreds of times to deposit and withdraw. I contacted them and they said that there was a problem with my bank. I called the bank and the bank assured me that there was no problem until I deposited with another card that I also own and from another bank, but to no avail. I lost a lot with them and closed my account. If I were a European citizen, I would have sued them, but unfortunately I am from the Middle East, knowing that I have been a mortgage holder with them for about eight or nine years.
Jason
11 November 2024
Comment from uk.trustpilot.com
i just asking if you could tell me why i cant get back on your site for using football and horse racing challenges i tried saturday and i could not get on the page you can get back to me at 3
i just asking if you could tell me why i cant get back on your site for using football and horse racing challenges i tried saturday and i could not get on the page you can get back to me at 3