Bet365 Casino PLAYER REVIEWS(1284)

Lindsay Hall
26 October 2023
Comment from uk.trustpilot.com
This company should not be in business The so called management have closed my account and will not give me a reason whatsoever all they say the reason is vague and its a final decisionThey should be closed down they are a disgrace to the betting industry

Deniz Muharrem
26 October 2023
Comment from uk.trustpilot.com
The App isn't fit for purpose. Software glitch while trying to cash out. Customer service makevyku jump through hoops for account closures. Avoid at all costs

Mark
26 October 2023
Comment from uk.trustpilot.com
Absolutely awful service just had a chat with Becky H and she lied and constantly never answered AVOID AT ALL CoSTS

Monica
25 October 2023
Comment from uk.trustpilot.com
I had unsettled bets that were taking place in November, and to my surprise when I logged in in my account they were gone, with the money I bet and everything. The bet history was erased too. My activity shows how much I spent and in which month, but I can't see my bets anymore. Customer service is slow, puts me on wait half hour at the time, then I got logged out and lost the chat. Very scammy thing. Won't be using it again, and they took my money!

Wullie Broon
25 October 2023
Comment from uk.trustpilot.com
Shower of liars! Signed up on the assumption there was 100 free slot spins on first deposit. Never got them and agent it's because I deposited in Casino. He gave me a link to the terms and conditions which clearly says deposit £10 in Casino and receive 100 free spins, which I did but no sign of any free spins!

Kim
23 October 2023
Comment from uk.trustpilot.com
Very surprised by so many negative reviews.. in my opinion, Bet365 is one of the best out there.. Been with them for a while, played slots mainly, so far it's all been good, not a problem at all. They've got a good daily free game, on which I have won many free spins, and a very good selection of games. I can definitely recommend them.

Paul Davies
23 October 2023
Comment from uk.trustpilot.com
Awesome for the daily free game won a few free spins and won a few pound. But do no play with real money as winning never happens.Now i will get a reply stating they use a random number gerator and its all legal and winning is down to luck and all that mumbo jumbo. Yet if this is the case the free games and paid games would be the same yet in personal experiance its not. 10 free spins at min bet wins £4 to £5 so happy with that if free. Add cash like £50 and nothing..zilch. dead spin after dead spin. 2 bonus land and never the 3rd lost count after 12 times but land 2 bonus in free spins 3rd always comes in. Its not about sore loosing as i play what i am happy to loose.it is and always is about being fair and paid play is not the same as free spins so its not fair.But play the free daily game and save your small winnings. DO NOT REPLY BET 365 WITH A GENERIC MASSAGE.

Kelly Louise
23 October 2023
Comment from uk.trustpilot.com
Absolutely robbing! Slots are disgusting 🤮 Actually makes you feel physically sick! 200 spins, dead spins after dead spin. Got bonus once paid 0.40p out out of 200 spins. It’s just awful! No words 😶

DAVID LYONS
22 October 2023
Comment from uk.trustpilot.com
Don't play bet 365 slots just played 50 spins not 1 win absolutely disgusting.

Miss Sarah Lear
22 October 2023
Comment from uk.trustpilot.com
Ive been trying to get onto my bet365 account and the site is not working again 3 days it has been down and just buffering so cant have a bet or even get to my money its got worse this site when or if i can eventually log in i think i will be going to another site as this one is awful now.

Nicholas Xinaris
21 October 2023
Comment from uk.trustpilot.com
I have won over $10K cad on Bet365, by betting a few hundred dollars a day and winning over and over... but the reason I stopped using 365 was because they began to stop me from cashing out early while my team is many ahead. The button says "Cashout Unavailable".When I first started 365, the TV commercials show a guy cashing out early and this had me intrigued. I thought 'wow what a great option" and I used this method many times to get my cash before the game ended or before my team starts to slide. It's been about 4 months with absolutely no issue cashing out until recently.I messaged 365 on October 20th 2023. I told them my Phillies were ahead by 3 points in the 6th inning beating the Diamondbacks. It was prime time to cashout and get 150 bucks from that.They turned off the cashout button on me for 4 whole innings while my Phillies slid down hill. Bet 365 claimed "we cannot guarentee the cashout early button will always be available" and then I started going off about how the cashout button is unavailable when bet 365 advertizements and commercials on TV state otherwise.So after winning so much on Bet365 for so long, they turned on me and most likely made a custom bot for me specifically to block my early cashout opportunities. They started doing this a few weeks ago when they finally caught on to how much I have been winning.I have settled down in a new sportsbook now, and every single person who speaks of bet 365 is getting this answer: Bet365 is a scam, they false advertize the early cashout option, ultimately ruining your fun betting and robbing you blind at the same time. -We dont live under a rock either, you can google and reddit these problems and see how many others have been blocked from early cashout just for winning too much. I hope this genuine review helps peoples decision making when it comes to delving into Bet365, there are much better options out there so just keep searching!

mike
21 October 2023
Comment from uk.trustpilot.com
terrible service - i had to tell them the result from a bet i placed which should have been settled days before - dont go near this site

王槍
21 October 2023
Comment from uk.trustpilot.com
I just registered an new account and Bet365 blocked me for no reason.Now I can't log in neither withdraw my money.It's a totally scamming.Shame on you.I still have 1000 usd dollars in my account.If bet365 customer service staff see this comment please help me refund my cash.My account No. is "hao456365"My email is wang72223gmail.comLooking forward to you reply asap.

john
21 October 2023
Comment from uk.trustpilot.com
IF YOU WANT TO DEPOSIT EVERY 4 MIN THEN THIS IS THE PLACE FOR YOU dead spins all the time money gone in 4 min what a joke of a place to play at / why waste your time and money at a place with such poor reviews it says it al

Philip Ward
20 October 2023
Comment from uk.trustpilot.com
Worst casino, ever need immediately investigating goe can the gambling comisiion let them get away with it there multi billion pound company horrible people slots mi imum bonus and the games are on the take 100% not fair gaming u disgusting people

Lemon Scented Games
18 October 2023
Comment from uk.trustpilot.com
Straight scam for new customer deal. I opted into the bet $5 for $150 deal and then still had to activate it within my settings in a very conspicious spot. Since I had opted in I didn't think this would be necessary, and didn't even think about it, then proceeded to not get the new customer deal. Make sure you go through the labyrinth that is their app to ensure you have the new deal active even if you opted in. Good way for them to ensure two bets out of a new user.

Consumer
17 October 2023
Comment from uk.trustpilot.com
worst online support team ever horrible service most of the team members are dumb

tony
17 October 2023
Comment from uk.trustpilot.com
I had zero issues depositing money , as soon as i made a few dollars , I reached my betting limit , no warning or message letting me know. I've tried taking my money out and now it's an issue. I was told to be careful wagering on this site and now I might have to go through hoops to get MY money ! I sent them a email expressing my concerns and looking for explanation, nothing in return, where's the wonderful government who opened the doors to legal gambling !! ?? we still need bookies obviously

Lukasz Gostynski
16 October 2023
Comment from uk.trustpilot.com
Useless bookmacher... blocking matches when they know you can win some money. No free bets. Pathetic.

Aurelio Leonetti
16 October 2023
Comment from uk.trustpilot.com
IN THE PROCESS OF VERIFICATION I SENT A PHOTO OF MY NIE WHICH WAS REJECTED AS UNCLEAR. FINE. SO I SENT A SCANNED COPY ALSO REJECTED. THEN I TOLD THEM THAT'S THE BEST I COULD DO. FROM THAT MOMENT I WAS REQUESTED BY DIFFERENT PEOPLE TO SEND THE WHOLE DOCUMENTATION FROM THE SCRATCH. THE MORE I SAID "ALREADY SENT" THE MORE I WAS ANSWERED IN THE SAME WAY. WHAT KIND OF COMPANY IS THIS ? STAY LARGE FROM THEM THEY WILL SPOIL YOUR DAYS !AURELIO LEONETTIMarbella

Acox
16 October 2023
Comment from uk.trustpilot.com
If I could I would rate this as zero stars i would used to be one of the best games site out there now its just a complete joke don't waste your time and money on here

16 26
15 October 2023
Comment from uk.trustpilot.com
I don't know what's happened at bet 365 but One thing I do know. No mater what time, what day, what stake, what slot game. I can not get any win greater than my deposits in on there slot games. Its just spin after spin with no win hardly. When a feature does drop after taking nearly 60%of your deposit the feature win is extremely low beyond nothing like I've seen before. And it's not just on one game it's on every game that I've played on there site. I've literally closed my account down with them because what I have experienced playing there games is is no where near fair play gaming. Week after week day after day always the same outcome. Just me depositing all the time. Bye bye 365

Brandon
14 October 2023
Comment from uk.trustpilot.com
Perma banned me for no reason, pretty sure it was because i dont bet often, refused to elaborate then the support dude closed the conversation.

Nick Daniels
13 October 2023
Comment from uk.trustpilot.com
YOU ARE IDIOTOTA, YOU ROB US, AND LAUNDER YOUR MONEY! - FU'YOU BET 365! - You will lose your betting license soon. COMMISSIONER IS LOOKING INTO YOU!

Alistair Grayson
13 October 2023
Comment from uk.trustpilot.com
Absolute crooks. Do no bet with these criminals. Far better companies out there

Liviu
13 October 2023
Comment from uk.trustpilot.com
Run like helllAbsolutly crock,thifts,they block cash out whith no reason,yhey dont respect theyr own rules!Run,but dont forget to report them!!!

stephanie shown
13 October 2023
Comment from uk.trustpilot.com
This company is not legit. Do not use!!! They do not have customer reps that care about anything. In one week I was hung up on three separate times.

Mr Mcgonigle
12 October 2023
Comment from uk.trustpilot.com
If you win, they will restrict your account so you can’t put a bet on more than 50p… if you lose they remove all free bets, games and any other incentives.

richard dawkins
11 October 2023
Comment from uk.trustpilot.com
Trash juice. Once I had 600$ saved up from betting wins they said I can't withdraw because my name was spelled one letter off by mistake from my id. So they keep all the money and this happens to a lot of people, when I tried 3 times to contact them they all said there is nothing they can do. They are thieves.

MW
11 October 2023
Comment from uk.trustpilot.com
PERMA BANNED for NO reasonSeems like a lot of people just getting banned for no reason.Not used my account in over 2 year and went to login but was told i was banned from Bet365. I can never have an account with them again.I asked why but they just referred me to the terms and conditions that say they can ban and close an about for no reason at anytime.I would be concerned if i had money in the account that they would just do this.

movado cashmore
11 October 2023
Comment from uk.trustpilot.com
making people throw there lives away and those that have skills you reject you a demonic Jewish system u work for the devil and demons , ya freaking rejects . Allah will have his way with you ...........#Judgementday

Zam
10 October 2023
Comment from uk.trustpilot.com
Deposit money won and then they won’t let me withdraw my money I won they locked my account and kept it SCAM do don’t fall for it

CN
10 October 2023
Comment from uk.trustpilot.com
God awful. Closed my, newly opened, account by giving the reason of 'the nature of your business'. When I questioned what the heck they were talking about, they couldn't tell me!How do they stay in business?

Ramz Alkabo
10 October 2023
Comment from uk.trustpilot.com
withdraw a winning amount and They cancelled all my point rewards and promotion to not win the big jackpot on they promo claim you can win lairs and Thieves

Takuira
10 October 2023
Comment from uk.trustpilot.com
I enjoy playing with this casino because its minimum deposit of $2.00. Also now and again you can enter chat live and they will generously donate you a free bonus.

JJ Malone
08 October 2023
Comment from uk.trustpilot.com
Disgraceful scammers. When you win they refuse to pay you. When they cause an error they refuse to pay you. They also have in their rules that they can CHANGE your bet receipt to a losing bet when it won, And you won't notice unless you take a screenshot of your bet every time. Which i did and proved, they said it is allowed under their rules. Your bets are NEVER safe, especially big wins.

axel stoner
08 October 2023
Comment from uk.trustpilot.com
one of the best online betting with good options for casino and classic live gamesGreat chances to win free bets a daily game that actully paysgreat minimum withdrawl with fast timeshave not had even one issue so far in 6 months

eddie
08 October 2023
Comment from uk.trustpilot.com
I had a bet on a football match and wanted to cash out. The app was glitching and wouldn't allow me to cash out. I contacted bet365 agent and asked them to cash out for me because of the reasons I had stated.They refused to do so and in the mean time 15 minutes AFTER a contacted an agent my bet went down.The agent informed that failed cash outs was not the responsibility of bet365 and so I.would have to accept the loss. I have now closed my account

Nevermind Everything
08 October 2023
Comment from uk.trustpilot.com
Logged in after 3-4 years absence. Got PERMA-banned 1-2 hours later with ZERO explanations and I hadn't even placed any bets or transferred any money to use. I've never been banned from any site, game, real life location in my life before. Unbelievable. Talked to support via chat who REFUSED to give further details. Rude and garbage. AVOID this scam company.

S Dot
08 October 2023
Comment from uk.trustpilot.com
I was set up with an agent during this years super bowl (2023). Everything was explained to me by him and I agreed. I personally, place multiple sports bets across many sports. So after about 8 months, I finally have back to back winning weeks, and now my agent locked my account and is refusing to pay the money. I always payed what I owed on all my loses and was on time each week. This was never an issue until this week when I got up 6.4k. He started accusing me of multiple logins at one time and stating he is not paying anymore and locked my account. I would advise anyone to be setup through them. To be ghosted like that is completely unprofessional especially after I have been nothing but a loyal customer. Completely disrespectful and disgusting to ousted out of that much money that I won honestly!

Lucius
08 October 2023
Comment from uk.trustpilot.com
Spent almost two hours trying to sign up, contacting them giving all my details...... Only for them to tell me I wasn't allowed to use the site.. I asked why? and they said "It's our right to refuse customers" not giving me a reason.. Bizarre company, I wouldn't waste your time...

TC
07 October 2023
Comment from uk.trustpilot.com
If i could leave 0 I would. Allows me to make bets but then magically I’m an “unprofitable” account. It also took me over 5 hours and multiple people to get an answer, then they don’t even give me a full refund of my account. Garbage customer service, garbage company. I’m more than willing to bet they’re breaking gambling laws as well.

Andrea Bage
07 October 2023
Comment from uk.trustpilot.com
Just joined bet365 . Deposited 10 pound qs soon as I deposited I got booted out the account and every time I try to log in it says I've entered wrong details. Requested a code to change the password and password changed then exactly the same problem . 4 requests later and still saying its wrong. So basically let you deposit then they lock you out the account . I will be contacting my bank

Vasia Bennett
07 October 2023
Comment from uk.trustpilot.com
Absolutely terrible company blocked my account haven’t allow me to use my free bets and didn’t even give an explanation!!!! Do not trust them

Stephen Edwards
06 October 2023
Comment from uk.trustpilot.com
After lengthy hours chatting with the responsible gambling team on Bet365 and endless questioning; which felt like an interrogation. Over two days talking to around 8 people. On one occasion I was left waiting in chat for 90 minutes, even though Mawgan said not much longer to wait. I eventually got to the core why my account were restricted? They informed me one day I had spent 16 hour continuously gambling on Bet365. I said I may have not logged out. They replied no you were placing bets continuously for 16 hours. I said I do have to eat and use toilet, plus I walk the dog. Their were adamant I gambled for 16 hour continuously. Their tried to force me into self exclusion. I told them why do I need self exclusion when I enjoy gambling and it not an issue for me? Christopher repeatedly tried getting me to agree to self exclusion. I informed him it is a tad tedious and boring now and you have no intention of lifting restrictions. I informed him that I wanted delete my account, but they do not permanently delete accounts. Their only get you to self exclude or block you. It should be mandatory that the account should be permanently deleted along with all information and personal details. I discovered that it is a tactic used to get you self exclude. Self exclusions must be brownie points for them off the gambling commission.I deposited ten pound per day and only gambled in pennies. I informed chat host I imagine you not target the gamblers that gamble thousands or hassle them? It is revenue for them. It the little gamblers their targeting to force into self exclusion to produce statistics to the gambling commission who regulates them. It looks good for them by targeting small gamblers and producing monthly statistics to the gambling commission, If you get a message if Bet365 requesting you contact responsible gambling team. You can be assured their will try force you into self exclusion. It is all a political game of control for them to produce monthly statistics to keep their gaming license clean. Gamblers Beware!

Josh
06 October 2023
Comment from uk.trustpilot.com
One of the worst online gambling websites to ever exist. I have had a horrible experience trying to withdrawal money. They had what I thought was a very generous new player offer giving away essentially $100, but now I realize that they could've given away $1,000,000 and it wouldn't have mattered because the money is impossible to withdrawal.

Gary Crews
06 October 2023
Comment from uk.trustpilot.com
This company is a scam they don’t even pay you for your referrals every time I do a referral I get the run around. They support team sucks so if you have any issues they won’t do anything. Better off playing FanDuel

θάνος Κουτος
06 October 2023
Comment from uk.trustpilot.com
Due to their technical problem on 3 October I couldn’t cash out 550€ bet although I had already put automated cash out still nothing. Tried to communicate with their customer service and they were sending me automated answers and cheap excuses. Same thing happened during the WC Final which is twice a “coincidence”. It’s not trustworthy and almost a fraud.

Consumer
05 October 2023
Comment from uk.trustpilot.com
03/10/23 i bet on game, united vs galatasaray. I try to cash out and the whole bet365 was not working, i couldn't bet anything to cover my bet or to cash out and the respond was horrible, you treat customers with over 6 years with you like a piece of “yes”. I think its time to move on with bet365, it was pleasure
Lethabo Karondo
27 October 2023
Comment from uk.trustpilot.com
I got scammed , i won 50$ and never got the money, it may seem like not much but I live in Africa...I was on a winning streak but when I would try to deposit it rejected, I contacted the team via email,gave my documentation and guess what...tommorow morning all my money in my account was gone....till this day I resent the low life,vampire blood having,greedy leprechaun,scum existing,waste of air and disgrace to betting that bet 365 is...bunch of @$$ holes
I got scammed , i won 50$ and never got the money, it may seem like not much but I live in Africa…I was on a winning streak but when I would try to deposit it rejected, I contacted the team via email,gave my documentation and guess what…tommorow morning all my money in my account was gone….till this day I resent the low life,vampire blood having,greedy leprechaun,scum existing,waste of air and disgrace to betting that bet 365 is…bunch of @$$ holes