Bet365 Casino Review

I can only advise anyone who likes betting, whether it’s football or anything else, not to open an account with Bet365 or to bet there. My many experiences with Bet365 have been mostly negative. Cash-out is always switched off when you’re on the right track. Bet365’s justifications are simply ridiculous and absolutely not fair. The people who work there are trained to make statements like that. The customer has absolutely very little chance of winning. Conclusion: there are better ones and you should stay away from Bet365. Better for your bank account. The customer service reacts just as eagerly as the owner of Bet365.

Reply

Really good bookmaker. Quick to process deposits/withdrawals and has some really good offers. My only complaints would be that a lot of the free bet credits aren’t directly added to your account and the live chat is hard to find.

Reply

Don’t really look after there customers I was receiving $5 loyalty bonus bets for being loyal and using there app to place bets on and then they suddenly just decided not to do it anymore pretty slack if you ask me.

Reply

Got to be the worst betting app in the world restricted 3 different accounts of mines because I was winning money which is a shambles but they will happily take your money when your losing would stay well clear of this app nothing but horrible money taking f**ks 😡

Reply

Bet365 used to lead the way with 4/1 winner offer on televised races and best odds day before but all gone and been replaced with no best odds until day of the race and so called boost? With a tenna maximum stake😂 and free games where you have to log in every day after 2pm( just as racing starts) so they can ram there so called boosts down your throat! Wheres the responsible gambling in that?? And bombarding you with emails! Wheres the responsible gambling in that?? BET365 LOST ITS EDGE! GIVING YOU LESS TO GIVE THEM MORE SO THE GREEDY CEO CAN GET BIGGER BONUSES

Reply

Terrible customer service that has no practise in place , I decided to reduce my spending so being sensible set a limit , but when I did they stopped me entering the 6 horse pick challenge , talk about being unfair , they want you to be just , but treat you like a criminal when things don’t go there way , ie spend limits , so be warned with bet 365 worst bet site imaginable , at least with sky bet , you can still enter the pick 7 even if you reduce your spending . So be warned keep away and if everyone follows suit , they will soon become invisible to punters and there stocks and finance will start to fall , get behind me punters and make them think twice , financially they mug you off

Reply

Bet365 is BY FAR the best online gambling website out there. For those who write negative reviews, please go try Betway and the likes and see the difference, you will come back and update to 5 stars once you get an idea of how unregulated and scam the industry really is. If you want a safe and enjoyful gambling experience Bet365 is the best. I know over 50 people using it from my cycle and no one has had any issues. Please think twice before writing up a bad review

Reply

Loyalty to nothing, been with them SO MANY YEARS, enjoyed the feebies, goald goals goals, …etc BUT. Hey i logged in and finally did a questonaire to get there stupid prompts off my back…which was driving us metal., waste of time talking to them. they don’t accept a winner. over controlling, power hungry customer service adviser, thought he was some type of…. ahh, Now i have money. they are Frightened. Not a child. im in my prime. been observing people gambling in my hometown …ex hometown since teensmaybe they just want older types or idiot youths to be there prime customers. for my stay at Bet 365, i give 7 Thumbs down. sORRY. BUT… you asked for it. K & S (429) LIMITED

Reply

Awful from beginning to end…cold, awful web interface..I’m concerned that they have my bank details or indeed any of my information…..

Reply

Great odds, many live games but limited to fast.Overal I don’t know how to describe my experience. Nowadays you expekt that you can bet big on bookies, but after I won some serious money, they decreased the limits for me. All my withdrawals were paid, but some of them took a bit to long in my opinion ( +12 hours).To bad they don’t accept crypto at the site.

Reply

Stay well away. Long story short basically I had a account with them a few years back snd I oermsntlyClosed it I was unaware of so I opened a new one they let me gamble irresponsible with no safety gambling messages popping up deposited over £1000 in a day tbeh are not very fair tbh

Reply

I really don’t no what’s going on her ebet 365 ..grosvenors casinos ..betfair ..7 bet peachy games hippodrome fitzdares and mr vegas I’ve been playing all these sites over year and not 1 and literally not 1 site is paying am thousands down with each company honestly something is not right here it’s like my name has been stopped from winning they no something wee don’t because there’s no way in million years I use all these sites and not 1 win on any them now I play same games on all these sites as all these sites have sane games instant roulette and age of the gods are not playing I play slots to I think they are all linked and I’ve been banned from winning how can u not even get win on any site makes no sense NOW HEARS ONE FOR YOU ALL THESE SITE I WITHDRAWL OVER YEAR AGO HAD WIN ON ALL THEM IN SAME MONTH SINCE THEN I HAVENT MANAGED TO GET ANY WINS SUSS THAT 1 OUT FOR YOURSELF HMMMM SOMETHING VERY WRONG

Reply

So after having a decent win on Friday for the first time since joining the site and nowhere near what I’ve lost over the months! I have had nothing but issues with games crashing whilst on bonus rounds contact live chat for to be told they’ll raise the issue with their technical team & I’ll hear back in 72hrs we’ll 120hrs later still not resolved tried another game same thing happening, seems it’s all good & well when you’re losing but god forbid you actually have a win this is the trouble you have!!! Now I’ve a friend who also has an account with them they’ve went on played the same games I have & had no issues whatsoever so seems it’s my account only & in my opinion it’s because I’ve had a win their now going to mess me around, will update this post as soon as I find out what’s happening with the issues I’ve raised if it’s resolved I’ll add a star if not I’ll be taking it further!!! 9 rounds of games have been escalated to technical teams at this point absolute disgrace

Reply

Only feel it’s fair to write a review. I deposited £500 on 29/9/24 and won £40,309!! I thought aw naw here we go I’m not gonna get it, well to my surprise I received £20,309 yesterday and £20,000 today. I took one star away as they said my bank kept declining the withdrawal but my bank said they didn’t decline anything which caused me panic and alarm bells but I’ve received the full amount in 3 days! Thank use so much for changing me and my families lives!!! Xx

Reply

I opened an account with 365 deposited a tenner and had it on a small priced winner.When i tried to withdraw my money they wouldn’t allow me and disabled my account while i was chatting online with them to see what problem was.They are scammers as are virgin bet and livescorebet.It only cost me a small ammount to discover 365 were conmen and i have had friends tell me the other two companies i mentioned are the same.

Reply

Please be aware of Bet 365, and I urge you not to even think about opening an account with them, I was a customer for years and recently placed an opt in bet of £10.00 on a bet builder, the opt in was place a £10.00 bet and receive £10.00 in bet credits, my bet came in and the match was finished. For some strange reason my winning did not go in my account but lay on my bet slip, I waited and eventually had to cash out, it went in to my account, but then Bet365 said when I queried where my £10.00 credits were, said oh you cashed out so no £10.00 bet credits, this was done intentionally by bet365 as they usually pay winnings straight away, but leaving it in my bet slip well after the game was finished and my bet was up was cheating on Bet365 part. It is not the first time I have had problems with Bet365 but it will be the last, please look for some other betting company and stay well clear of Bet365. Look at every review of Bet365 that is all the warning you need.

Reply

IF THE GAMBLING COMMISSION LOOKS AT THIS REVIEW THEN PLEASE PLEASE PLEASE LOOK INTO THESE SLOT GAMES!!IV WORKED IN THE INDUSTRY FOR YEARS AND MY MRS STILL DOES TO THIS DAY! THE FEATURE CHANCE AND PAYOUTS FROM SAID FEATURES ARE PURE WRONG!!!!!THEY FEED THE SCRAP OF WINS TO HIT THE PLAYER WIN PECENTAGE BUT THIS IS FAR FROM FAIR LIKE. IV RECORDED ALL MY GAMEPLAY FOR THE LAST 3 MONTHS AND CAN HAND OVER ON REQUEST! AVOID THIS SITE! ITS THE WORST OUT THERE, END OF! BY A MILE!! AVOID, AVOID AND AVOID!! LOADS OF BETTER ONES OUT THERE!!!

Reply

Opened account!!Made deposit , unable to place bet , as problem with website!!Withdrew my money , told 1 – 3 days!!still not recieved , now told will be actioned once they review it!! review what?? no action on account!!live chat operatives have no interest or insight into the industry and constantly fob you off and hide behind company policy!! which is not law!!scam of a company!!BEWARE!!IM STILL WAITING FOR MY DEPOSIT

Reply

Rtp is an absolute joke tbh, never pays out, ever, don’t waste your time with this site honestly, use midnite or 888 at least get soemthing back, ended up lifting what I put in as it wasn’t giving me nothing.

Reply

The RTP is clearly near zero as I have experienced over a hundred sessions after 100 deposits…it’s absolutely shameful…I’m on other good sites and I don’t lose constantly like bet365… So I can easily compare how low the return to player is with bet363….fact!! I have been amen er if hundreds of online Casinos and this bet365 and a few more dodgy casinos are all that motivated me enough to make negative review because if the shear dishonesty,. So they are in my four worst out of well over a hundred I tried…. shocking such a big company but they have got last of my money on casino games…customer service whitewashes you in reply saying look up win/loss which is a sports feature where they have to be transparent….it does not apply to slots which is all I play with my pension…slots is complete whitewash with a tiny return to player…..even their net deposits feature is dubious which might allow one track slot losses……my bank deposits to them are far more shocking than bet365 implys and of course withdrawals are almost non existent…..all facts over a long time and a clear fraudulent picture is emerged…..

Reply

I lost $2000 on my first two bets, and then they restricted my account and wouldn’t give me a chance to win it back or a reason why they restricted my account when I called their customer service. Very unprofessional ! 👎🏼👎🏼

Reply

I’ve used bet 365 for a while now and had few problems until now.I tried to make a withdraw for over 100$ and I got a email 4 days later saying my bank information was entered wrong , please check the information again and try to withdraw. The money was back in my bet 365 account and I tried to withdraw again without changing any bank information. Now I’m still waiting for the money to appear in my bank . I’ve contacted my bank , they say there’s no record of the deposit. Bet 365 says the payment shows it went through . Well now it’s been over 2 weeks and I can’t get my money, and I’m really frustrated . I have to chase bet 365 down and it’s super frustrating . Terrible experience and I can’t get my money , that’s owed to me . My property

Reply

They are just criminals. Easy and simple as that. Avoid this website like the devil the holy water.

Reply

I keep coming back to Bet365. I like the App. It works well on Android. Spent over £1300 over 12 months on Poker and Virtual Roulette. Won £1250 so a few quid down. Poker can be tough here. Loads of Donks. They win sometimes, lol.

Reply

Put a lottery bet on, stated 9 pm 2nd draw, their rules, when my numbers came up they said it was the 2nd draw of the night and the first draw counted, thieves.

Reply

Opened account went to log in says closed wit admitted effect wat a useless company

Reply

Nothing but legalised scammers and thieves.Don’t trust any communication (verbal or email) that comes out of that den of thieves headquarters.Any communication you make over the phone is like talking to a robot.They are programmed to steal money from you and for that reason they read from a script that is designed for that task.Emailing them is exactly the same.I am going to give up on ever seeing my money again but I am going to dedicate a lot of time in waking up the licensing people who issued them a betting license to begin with.The first step is to wake up these useless authorities here in Australia which should have,( and is quite simple) read customer reviews….it is quite an easy first step you would think.The second thing is to report them to SCAMWATCH authorities.I have been on betting sites before but never one like this legal scam company.They approve your application to join then let you deposit money and start betting.You can then deposit more money and bet again.Once you log out and try to return you cannot get back in and the rest of your money is locked in there with them.Once you contact them,their excuse is they are doing a full verification that could take who knows how long.This is something that the licensing people have a lot to answer to for not doing their BASIC homework…AND SHAME ON THEM for only thinking about the money they will make from issuing betting licenses to such rotten sewer companies like bet365…these departments issuing licenses are complicit.

Reply

They wouldn’t verify a legitimate account and would not provide a valid reason. So much for this shop!

Reply

Hi my name in the site is Abbas13750 , guys do not play any games especially big bass bonanza in here , since the have money to champions league to be sponsor now they get back the money how ever they can , today I put 300£ in the acc and haven’t got single free game 300£=300 spins , it’s just impossible, you guys are animals

Reply

I compared the rtp on bet 365 with the rtp on the game providers website. The stated rtp on both sites is around 96%. On the same stake amount and the same amount of spins the rtp on bet 365 averaged between 5-10%(although this is rare to be this bad it can happen from time to time) On the providers website (Pragmatic play) the same stake and amount of spins was 70-200%. This as a once off can obviously happen,sometimes good mostly not so good. The problem arises when you repeat the experiment multiple times and get the same results. Bet365 over multiple sessions,rtp remained between 5-10%. Pragmatic play over multiple sessions rtp remained between 70-200%. I tried multiple times to achieve the same bad results as I got with bet365 on pragmatic play,it was not possible. No matter how many times I tried bet365 continued to give the same low rtp and pragmatic continued to give the same average to decent rtp. This is not down to bad luck. This is manipulated rtp. The outcome is supposed to be random given the rtp,sometimes you win a little,mostly you lose. If the rtp is considerably lower than what is stated you are almost guaranteed to lose. How much you lose is down to how many spins you’re willing to give it before you realise you’re being scammed.

Reply

Betting in a race for it to cut of right before love viewing is annoying , not allowing punters to enjoy what they’ve just bet there hard earned money on

Reply

Worst, constantly hit low wins on slots on the bonuses that comes very hard, i could aswell throw my money out of the window and waste less time.

Reply

I put money on the site and placed a bet,now they are doing a verification process that has now lasted over 3 weeks. I cannot withdraw my money or access my account. If this isnt theft I dont know what is. They stole my money and are holding it indefinitely until they can verify me… how long will that take? Never use this company im afraid this happens a lot, probably if they are low on cash they steal other peoples cash and lock them out of their account. This company needs a full out investigation.

Reply

Games are wonderful so rigged it is predictable what happens bet365 don’t even hide it it just wipes you out with out even giving you a play lose lose and when you have 0.20p left it will give you a 0.04 win. amazing fun time. Really fair games play 30 pounds and get 1.19 return towards the end of the 30 pound. That is great rtp. amazing wins never go over 10 pounds but you spend hundreds. It is amazing bet365 should states in their terms and conditions that they will shaft you till you have no money can’t eat and lose your home and your family and your life is destroyed. Also people you tube has a new documentary by dw documentary about gambling. The GC fine the companies and keep the money. Great how this matrix works. I wonder how they turn on the switch so your account just takes. It is insane. I have seen the light. It is not fun playing and you can’t even get a winning spin out of £50 that says it all. People just stop if you are not a big spender you are never going to win big. It is not random. And if you are complaining on here and they know who you are you aint getting jack **it back. The money has gone to the company and to the gambling commission. It is amazing what money does to people and we are all victims to this. I wish money was never invented I hate it. Good luck losing if you continuing giving this ceo the high life. Good luck your gonna need it if you play on here. They do not even hide it. lol. Watch the documentary. They do not even respond to reviews as they are just doing this taking till the next big fine(pay off) and then around the circle they go till next time. Part of the game and the small fishes just get fooled and moan lol we are all muppets

Reply

They had a review in to my account cus they do it to everyone on the 10/9 and I didn’t even know they stop giving me bog and extra places if they was a boost for that race don’t even know about it till today when I had a horse place but didn’t pay me anything

Reply

They will put down your credit and they don’t pay back really crook I do t understand why commission not close them mf

Reply

BET365 ARE GRIFTING CLOWNS!!!I had a winning ticket called a loss with no return!!! i go get help from an agent I get told we will email you but no email!!. Chat agent just dodges questions left and right and just spams me the email link I’m done with this shady website you won’t see another cent from me!!!! Edit: There are so many better options nowadays don’t bother with this greedy company!

Reply

This company is a scam, if you win money you will never receive it, don’t be deceived by depositing any funds on any regard, they will take your winnings and have you inquiring for them for weeks maybe months continuely putting your winnings on review withholding your withdrawal indefinitely, legal theft.

Reply

They don’t even deserve 1 star the greediest company I’ve ever bet. When you lose they don’t get back and start withdrawing they will keep sending betting frequency reminders. Hope they will be banned everywhere. As a loyal customer that don’t deserve a cent from me. No customer support at all!!

Reply

Terrible customer service and major inconsistencies with the app. Cannot trust my money with this company. Other apps are much better experiences.

Reply

GUYS DONT PLAY HERE HONESTLY BEEN WITH THEM FOR YEARS ALL ITS DOING IS TAKING TAKING TAKING AM NOT KUDDING 21 DEPOSITS AGAIN TONIGHT AND I WON 1 NUMBER 36 POUNDS AGE OF GODS ROULLTTE 6 DIFFETNT SLOTS NO BONUS STAY CLEAR PLEASE

Reply

I was very happy with them. Good offers, good customer service but recently they became horrible. According to the offer they should have refunded if my bet lost but they didn’t. Customer service is rubbish. They don’t have help line. Chat bot doesn’t understand my question. I can’t do anything

Reply

They do random verifications. This becomes a problem when you have bets in play. Once this verification starts, you can’t log into your account to monitor your parlays or even cash out. THey say it takes 48 hours, which is not true. When you email them, they don’t give you a timeline. I had opportunities to cash out this weekend, but could not have and they are not assisting. Sending my complaint to the OLG. Never using this company again.

Reply

Love this site. Free promotions and they are very obliging. Support works very well too. Fast deposits, more important fast withdrawals. I play poker & doing sports bets only and works very good for me.

Reply

Bonuses expire within a week with no notification. Betting lines change while betting. Horrible App. Choose another one.

Reply

Bet365 games is a fantastic casino one of my favourite casino been playing online 11 years Fast withdrawal Fair play playing And add a few good promotions Trust me it’s a good site

Reply

I can’t understand so many bad reviews. I’ve played with over 8 online casinos and find Bet365 to be one of the best!! with a high cash withdrawal limit of 50k NZD. I’ve never had a problem with them. A couple of down sides are I can’t add slot games to a favorites list for easy access later and sometimes they have website difficulties of loading pages and games.

Reply

Worst company ever I have played £200 in 4 hours the only winning I had in 12 free spins was £4,90 shameless company ,99 9% winnings for them and ,0.01 for thousands of players ,agents are there for nothing ,not a win in 15 different games ,table pays 0.04 ,0.06 ,0.12 pence ,this is a theft nit a fair play games ,STAY AWAY FROM THEM

Reply

1. The agent who served me had a very low IQ. 2. They want your passport or your driver’s license to register. I have accounts on many sites and nobody ever asked me that. Intrusive and shady. You deserve better for your gambling experience. Plenty of good betting sites out there.My feeling is they are trying to exclude competent gamblers because they want fish.

Reply

I’m blind not stupid in the last month I’ve won 5 sets of 10 free spins but I couldn’t claim any of they and no customer services for blind or severely visually impaired and everything is in a format that I can’t read reported to the gaming commission

Reply