Bet365 PLAYER REVIEWS(2885)
charlie mcfadden
28 May 2024
Comment from uk.trustpilot.com
I excluded myself by mistake so i let bet365 know what happened but they said there was nothing they could do and I would have to stay excluded till 2029 what a joke I've been with them for over 20 years so I will have to find somewhere else to bet with
Irfan
28 May 2024
Comment from uk.trustpilot.com
Plzzzzz plzzzz can some authoritie take time do what they paid for I been messaging them saying all week laughing ur so pathetic each time before hand saying know 300 scatters 500 213 67 getting nothing surely it’s impossible they should have penny minimum wow
Mr Evans Chris
27 May 2024
Comment from uk.trustpilot.com
Just closed my account after years of gambling on horses, greyhound and football mainly. Over the weekend a cash out offered £19.80 I accepted and cashed out, the following day I got an email stating they had made an error and changed this to £8.70 , I complained back and forth 5 tines, they just don't care and stated small print, morally so wrong. Cancelled my account. Good riddance.
Matthew UnpaidChildminder Cabbage
27 May 2024
Comment from uk.trustpilot.com
AVOID Bet 365 .Joined yesterday created account set up Face ID on iOS phone sent passport for easy verification on future winnings . Tried to log on this morning on app could not. contacted them via email they wanted more info for security fair enough emailed them that.Then standard generic email “sorry due to the nature of the business we have closed your account ” they don’t give a reason .option to contact them further why bother the algorithm has made its decision .I’m not on Gamstop I don’t win big . Strange …I would recommend avoiding bet365.. better sites for a gamble
Mark Donnelly
26 May 2024
Comment from uk.trustpilot.com
Online Casino is a farce. I’m not a gambler but I have done 25 different scenarios and it’s a fix. There is zero possibility of a win other then bet 365. PaddyPower, William Hill and all other bookies have much better odds. Avoid Bet 365 for online casino gambling
David
25 May 2024
Comment from uk.trustpilot.com
NO STARS!! They can have this🖕😾 RE-REGISTERED after a few years as it was ok then but this time had countless problems with resets and login even after confirming security details played one night with a lousy £11 then eventually the next day Same again just to get told politely to F OFF WE DONT WANT YOUR CUSTOM by BET365 customer service coz of government legislation bull…t😾 well here’s my reply to them. YOU WORK FOR YOUR CUSTOMERS AND WE PAY YOU!! NO CUSTOMERS NO PROFITS!! I’m nearly 50 years old tax paying soldier N work and pay my taxes to king N country for over 30 years of my life and been gambling just as long from the high street to online gaming sites and NEITHER YOU OR THE UK GOVERNMENT IS GOING TO SHOVE A LEASH UP MY BACKSIDE ALONG WITH LOUSY CUSTOMER SERVICE PAST SND PRESENT YOU DEFINITELY DONT DESERVE MY MONEY OR MY TIME!! NEVER AGAIN!!
Jeffrey Dewey
24 May 2024
Comment from uk.trustpilot.com
Just read reviews on here seems like all have the same views, yesterday got a message (you need to deposit to watch race) strange when money in the account then message ( we’ve withdrawn your promotions ) so took money out of the account, which fair to them they transferred, then a email we’re closing your account, shame is a great site, but like some other gambling site don’t like it when your not making deposits!
Alister Mickler
22 May 2024
Comment from uk.trustpilot.com
These ante-customer people keep making life as difficult as they possibly can. Yesterday I asked for my winnings to be paid back into my RBS account. This morning they told me the RBS card issuer had refused to accept the payment in. The Bank & its card issuer confirm 100% that they have not & would not refuse a payment in. I have tried 3-4 times today to get them to pay my winnings back to me & this is their answer every time---we are not to blame. No other Bookmaker has this problem
LASZLO RAUCH
22 May 2024
Comment from uk.trustpilot.com
Joke company everyone must avoid bet365 betting site, just ripping off you
Jade Brigham
21 May 2024
Comment from uk.trustpilot.com
I’d give a one star if I could joke of a company, deposited loads never had a problem now they’ve closed my account with no response and told me they can’t tell me why they just don’t wish to accept my custom.. AVOID AT ALL COSTS ROBBERY!
s m
21 May 2024
Comment from uk.trustpilot.com
Needed to contact them via 'chat' email address not recognised , been with them 4 years!!My gripe " poker site is stitch up "Good by 365.
connor swainston
20 May 2024
Comment from uk.trustpilot.com
Bet placed in error and they know how easy the “place get” button is trigge friendly! By the time they reply bet has lost even tho bet was placed by mistake they don’t do anything. Most betting company have confirm bet or cancel within 10 seconds but not this was just a scam
Elza Bruen
20 May 2024
Comment from uk.trustpilot.com
Bet365.com has left me devastated. I invested $6,200 and now all my money is gone. No replies, no help, just empty promises. I feel so lost and betrayed by their actions. This site is a total scam and should be shut down immediately. I can’t believe they got away with this..!Heartbroken by scams, finding 𝐛𝐢𝐩𝐫𝐨𝐟𝐢𝐭. 𝐓𝐞𝐜𝐡was like a miracle. It’s transformed my financial disasters into success stories..
James Moore
20 May 2024
Comment from uk.trustpilot.com
Their poker site is an absolute con. Worst run of play you'll ever see. Always runner runner hitting on the river called down with absolutely nothing. Nd hits everytime. Won't be back ever again
Richard Lawry
20 May 2024
Comment from uk.trustpilot.com
New sonone who worked in there head office told me use to go into accounts when the custimor was playing slots and change the game play so rp is 10% in stead of 96% there scam
Mr Raymond
19 May 2024
Comment from uk.trustpilot.com
Just a very small punter on sports and have been with this company for over 20 years. All the extras gradually taken away, no more best odds guaranteed, no more ITV racing free bet 4/1 winner, no more free bet bore score draw on football and now I have had all the free games removed. Bet credits are a waste of time anyway and now you have to use them within a short time. Shame Bet365 you used to be good, obviously not making a much as you used to.
Isobelle
19 May 2024
Comment from uk.trustpilot.com
It's a betting company so you're going to be ripped off. We know and accept this but Bet365 take this way too far. I've played the same games consecutively on different sites for a few weeks and I'm starting to notice the pattern. On the upside they've just been fined millions AGAIN by the Gambling Commission. Report if you feel they've been unhelpful the GC do take complaints seriously even if Bet365 don't.
Nigel paul Buckle
18 May 2024
Comment from uk.trustpilot.com
Login,system terrible,day after day of "your details are,incorrect"take your money if you can get on,but after that,don,t want to know you.bye,bye,365.
Mike
18 May 2024
Comment from uk.trustpilot.com
Casino and slots is complete trash never payout anything over 10-50 waste of money this site is
Daniel
18 May 2024
Comment from uk.trustpilot.com
After reading all the negative comments about bet365 iv decided to close my account , people not being payed winning bets , using people for thier money , it's a scam company and it's quite obvious they are here to take not give back il be posting on my channel on YouTube also about these scam company's
Matthew Lawrence
18 May 2024
Comment from uk.trustpilot.com
While this site is easy enough to use I advise everyone to use a different gambling site. Just because I went £5500 up in 5 months they put pressure on me to have a voluntary break! I told them I didn’t want to so they closed my account!! They really don’t like you winning guys!
customer
15 May 2024
Comment from uk.trustpilot.com
their opening offer is not all it seems and the strict criteria makes it very difficult to access the offer
Soroush
14 May 2024
Comment from uk.trustpilot.com
They will take forever to give your money back and their customer service is terrible. Avoid this site at all costs.Even when they did pay me it was not in full. They stole thousands of $$$ from me. Nothing I can do about it either
Hdi
14 May 2024
Comment from uk.trustpilot.com
hello hello people record your screen when you playing on their site and let's upload them on YouTube to remind people to stay away from this fraud site. plus we can share it maybe with the ombudsman somehow
Cherub
14 May 2024
Comment from uk.trustpilot.com
Greedy and unethical company. Started winning on some inplay sports betting then they decided to remove the market for good, at least I can’t see the market. It’s good if you lose money to them and not winning.
Pete Pan
14 May 2024
Comment from uk.trustpilot.com
Just been forced to self exclude after 20 years. They were customer service focussed in the aerly years now they just harrass you and fail to honour bets and fail to offer promotions. Removed BOG on final decs.
Mason Treen
14 May 2024
Comment from uk.trustpilot.com
If I could give 0 stars I would, there scammers, if you win big they make you change all your payments to get paid out. If there’s a void in a game they make you sit on hold for a hour with a chat person just to get your money back. They will screw YOU!!!! Horrible betting app, I think it should be banned
Phil Caldwell
13 May 2024
Comment from uk.trustpilot.com
False promises. I joined Bet365 for this years Grand National. I was promised £30 of free bets and spent £25 on bets for the big race. The £30 was not added to my account, if it was then I couldn’t find it! When I sent an email complaining about this I was told it had been added to my account but had to be used within a week! This is not a fair offer, I would not have started an account with them if I new this was how they treated their customers.
Sam Fraser
13 May 2024
Comment from uk.trustpilot.com
I recently won £5k on bet365games and they banned me when I tried to withdraw and took it…Never had a problem with withdrawals was always pretty fast but when I tried to do it this time I first got a message saying I was restricted then they banned my account saying my account was suspicious so I won’t receive the money only what I had in my balance before it… Awful company complete scam n all these bad reviews just prove it
Alick Jay
13 May 2024
Comment from uk.trustpilot.com
Use to be fairly good and fair with returns, somethings changed though over the last 2-3 months and returns are now non existent. Dont waste your money this site will now rob you
Chris thomas
12 May 2024
Comment from uk.trustpilot.com
Bet 365 like to make rules up as they go I clearly won a boxing bet which they are failing to pay out, win in the ninth round which happened don't bother placing bets will take your money they fail to pay out
Mark Dobson
12 May 2024
Comment from uk.trustpilot.com
Best betting website going. Has loads of markets, great inplay markets and quick withdrawals. Has become my number one bookmakers that reward customers with free bets now and again.
Matt
12 May 2024
Comment from uk.trustpilot.com
I've spent thousands and never gave anything back gambling is ment to be fun you win some you loose some but bet365 is just greedy a greedy company take take take and never gives..
Gavin Butler
11 May 2024
Comment from uk.trustpilot.com
How silly are the traders at Bet365?Very very silly.On the AFL when a round starts and games are in play they have for 9 weeks left Top 8 betting open.So you could back a team playing Friday night for top 8. If they were losing the Friday night game you could cash out the bet for no loss. Why? Because the traders had not amended the odds.So if a team was winning a game during the round you could jump on at same odds even if that same team was definite to win the game in play.The traders finally wised up and closed the loophole. But seriously how silly are they?A three year old would say the names Billy not silly! I’m not sure the traders could make this claim. No wander Bet365 loses money.
Shane Guest
11 May 2024
Comment from uk.trustpilot.com
Been using bet365 a number of years for both sport betting and slots. The last few months have been absolutely terrible, the slot machines hardly pay out anything, I am hundreds of pounds down and no way of getting that back now, they say gambling should be fun, it is not fun to lose a lot of hard earned money to get nothing back in return.
Michael Day
10 May 2024
Comment from uk.trustpilot.com
I am a roughie backer so I love odds drift protecter. However their maintenance happens during Australia’s peak betting times. If it is routine maintenance why not give punters a message warning 1 hour before so they can place bets?
Ali Benlyazid
10 May 2024
Comment from uk.trustpilot.com
The blocked me right upon registration. I contacted their customer support aka crooks team; the agent told me that my account was closed, that he didn't know why and that nobody could tell me why...what a bunch of scammers. Worst customer service ever!
NnL,Z
10 May 2024
Comment from uk.trustpilot.com
2 months ago call for review on My account more than 2 weeks ago asking for P60 they are still looking on this document I don't know what they want find :D customer service is joke...
David Ferreira
09 May 2024
Comment from uk.trustpilot.com
ScammersI toke a screen shot of my placed bets as I was winning and all of a sudden some bets had been replaced with some loosing teams.Now that is fraud ! You have been reported for this and I will also be reporting you for breach of data protection Act as you refuse to delete personal data from the file.People stay away from this scammers
Robbie Adams
09 May 2024
Comment from uk.trustpilot.com
It's a decent poker app. Works well on Android. Avoid the Virtual Roulette. Try Poker Stars Virtual Roulette. Much better.
John Richards
09 May 2024
Comment from uk.trustpilot.com
Placed a bet builder that only had 1 player left to have a shot on target. Decided I would cash out but before I could they marked the player as having a shot on target so I cashed out for the full amount. The money was in my balance and 30 minutes later they decided he hadn't had a shot on target took all the money out of my account didn't give me the original cash out value before he was marked as a shot on target and also keep my stake. Strongly advise you do not use this site.
Thomas Kirk
08 May 2024
Comment from uk.trustpilot.com
Why is it that my potential winnings was £1200 but because 1 player is on the bench its dropped to £422 that is absolutely ridiculous come on bet365 you need to sort that as that is a joke
Michael Jenkins
08 May 2024
Comment from uk.trustpilot.com
If I could leave zero stars I would, one is too many. This is the worst sports betting app available. On multiple occasions now I have attempted to cash out bets for it to continue to give me a Not Available message on the screen. And continue to give me the message until the cash option disappears. And tonight i had OKC -3.5 and over 214.5, welI with 5:16 remaining OKC was up 22 and the total was at 200 points and had a $842 cash out option it pulls the cash out option completely because all the starters were pulled. Needless to say the total ended at 212. But not giving your customers the option to make a choice isn’t exactly fair. I will leave bad review after bad review. I’ve deleted the app and suggest to anyone out there thinking about using it, stop and stick with FanDuel or DraftKings because Bet365 will screw you too.
Eddie T J Naylor
05 May 2024
Comment from uk.trustpilot.com
Back to back bad bonus rounds all the time any day or month of the year wouldn't be so bad if you didn't pay that director millions each year.
Irfhan Rajan
05 May 2024
Comment from uk.trustpilot.com
Be careful! I went on a little run and they restricted my betting limits but worse, they restricted my cash out option all my existing bets! When I reached out to support to find out why, I spoke with Grant who said it was a company decision no explanation as to why other than “we do not disclose” was provided and when I tried to at least get the cash out unrestricted so I can take my business elsewhere, it was also denied. Having too many pending bets is risky. I woke up one day to no cash out access. Randomly. Grant provided no reason. Be careful. All I did was take bets they offered.
margaret Pellegrine
04 May 2024
Comment from uk.trustpilot.com
Here's a review why is it that on online sites every referee review goes against you it's a f__king fix fraudulent as f__ck every online site wants shutting down a money making scam funded by the government a disgrace to sport
DAVID LUNT
04 May 2024
Comment from uk.trustpilot.com
TerribleDue to their safer gambling process i was interviewed over the phone for assesment and was told i was high risk. Absolutely rubbish, id been with them for over 10years without issues but the woman ill name as Molly gave me a lifetime ban. Why ? probably bacause id lost a whole £10 sports betting since january 2024 lol, My advice, go else where to avoid all the scrutiny, they dont respect your wishes as self exclusion should be a matter of choice thats why its called SELF EXCLUSION🤔. i had no say as i did not want this but missy molly imposed it. Be warned unless you want to be treated like a schoolkid whos caught having a crafty smoke behind the bike sheds lol.😂
Nathanael Horsfall
04 May 2024
Comment from uk.trustpilot.com
This maybe early on in the process and I’ve only just made a withdrawal from my account yesterday, but so far the process with Bet365 has been super easy. Signed up less than a week ago and verified my account no problem. The information available to you, the ease of use with the app and the game selection is excellent as well. Let’s just hope this 5 star review helps with the $14k I just won being paid promptly…🤞cheers Bet365 keep up the great work.
peter pan
04 May 2024
Comment from uk.trustpilot.com
just had the exact same as the man below, due to a management decision, i just signed up thats it. they dont fail to tell you this until you give them all your details, wont tell me why neither just a management decision. dont bother go on another site
cameron parisien
29 May 2024
Comment from uk.trustpilot.com
Put in 1k over multiple fifty to one hundred dollor deposits and never once got over the original deposit balance during the entire time playing slots. Rigged.
Put in 1k over multiple fifty to one hundred dollor deposits and never once got over the original deposit balance during the entire time playing slots. Rigged.