Bet365 PLAYER REVIEWS(2892)
Lilijake8
26 March 2024
Comment from uk.trustpilot.com
Scammed - so you can cash out but if the other side scores your cash out glitches and when you complain you get told its because i didn’t cash out in time. Even though my account said cashed out. Bad enough the money they make but now they keep your winnings
Kelly Jasper
26 March 2024
Comment from uk.trustpilot.com
So bet365 is an absolute scam, I won £10, then won a further £20, and within seconds, the money disappeared and only left with £7. I was advised by Ali P that I would hear back once they had looked into it within 24 hours. Tonight I asked what was going on and spoke to Sammy M who advised me that the review had been looked at and that they will not refund me any money, unless I accept responsibility, in which i declined as i was not at fault. So I'm down £20. After questioning and asking for a refund, they would not refund me and closed the conversation! I don't play on it very often and when I did, they took my money and won't refund me. Customer services are awful and really need to be looked into as they must be scamming so many people. Please be aware before signing up to bet 365, as the customer services are shocking. I have evidence that I have been scammed by bet365
Brian Hald
26 March 2024
Comment from uk.trustpilot.com
I have waited over 30 days for get mi…I have waited over 30 days for get mi account, get 7 mails, the team soon have created it. No thing only bull sh.tCant recommend this company for anything. Not serious at all.Could I give minus stars i would do that.
Leroy Taylor
26 March 2024
Comment from uk.trustpilot.com
to robert douglas what king of ridiculous review is that? bragging about you winning bet365 is the worse site ever they are scammers useless lowlife trash
Robert Douglas
26 March 2024
Comment from uk.trustpilot.com
GIVE CREDIT WHERE CREDITS DUE,I asked my partners daughter to open 7 diffrent betting accounts and put £200 in each account and id tell her what to bet in france....heres the 7 and how she did...Ladbrokes 1 day lost £100 restricted after 1 bet🤣🤣🤣🤣🤣..William hill 3 days won £180 restricted🤣🤣...Bet victor 3 days won £210 restricted🤣🤣...Skybet 3 days won £80 restricted🤣🤣....Betfred 1 bet 1 day won £300🤣🤣🤣🤣...Unibet 3 days won £100 restricted🤣🤣🤣...Bet 365...4 days won £2400 cheers denise...So not bad for a week a profit of £3170 which we split 50/50 👍👍👍
naomi davidson
25 March 2024
Comment from uk.trustpilot.com
Can't give a zero but put money on grand national a month before race horse was pulled out 3 weeks before yet they kept them money even though it states on they will refund as a non runner shocking stick to paddy Power they messaged my husband straight away and refunded him
Francis Ndulaka
25 March 2024
Comment from uk.trustpilot.com
I made a deposit of £20 via bank transfer and my funds has not been reflected.
Kelly Jasper
24 March 2024
Comment from uk.trustpilot.com
So I won nearly £30, this money went on to my account, then disappeared, I spoke with Ali P who was not helpful at all, they have now frozen my account and won't give me my money back. This ain't the first time I've had issues with bet365 and as soon as I can, I will be closing my account
Jury
24 March 2024
Comment from uk.trustpilot.com
Been using this app for year and half almost on daily basis, it was alright, until I start actually winning ,and they lover my deposit limit to 500 a month and nothing I can do about,but it's not just this, slots was kinda alright too...taking but giving ..then they ask me to call them for chat,they ask me what I do for living and staff ,ask me what do I feel when I lose and all that kind of questions. And after that call ,slots ear 500 quid and not a single win. Very strange. Lol
Eddie T J Naylor
24 March 2024
Comment from uk.trustpilot.com
It has turned into one of the worst places to play slots, it has turned into a robebry greed has got the better of them you are better off elsewhere!
Sampo
24 March 2024
Comment from uk.trustpilot.com
ABSOLYTELY TOP 3 baddest and dummest customer services. i want to make deposit in my old account but i couldnt and after two hours talking how i can do it the customer services youst repeat same questions. DONT EVER GAMBLING THIS SITE there is lots of easier sites.
Leroy Taylor
24 March 2024
Comment from uk.trustpilot.com
can you believe i won 28 grand the first week i joined for a 10p acca it was on mothers day 19th march 2023, i only do small bets 28 x10p 6 folds etc etc anyway since my massive win in one year i have llost back the grand sum of 300 quid im proud to say thats what 80pence a day, now the gamble responsibly mugs have restricted my account saying i do too many bets what is happening with these people?? im fuming, too many bets all tiny bets but i keep winning i had lots of 2 grand wins etc since to but that dont matter they are complete mugs who dont understand the first thing about betting, dont bother joining these cowboys, if you win you get kicked off
Jeff Bylett
23 March 2024
Comment from uk.trustpilot.com
Same as all the other betting companies!! Take take take. Game after game with no bonuses and when you finally get into a feature it's dead spin after dead spin. STAY CLEAR. Whilst us mugs keep playing games and giving them money they will keep scamming. Vicious circle! Bet365.....and your owners...go fuckkk yaselves
Kevin Steele
22 March 2024
Comment from uk.trustpilot.com
The adverts on tv make this site to be lots of fun. But good luck trying to win. Oh, and if you do win, good luck keeping your account open coz they shut mine!!!
Vincent van Mil
22 March 2024
Comment from uk.trustpilot.com
The good news I won $nzd100 and was paid out 5 days later.The bad news is there bonus scheme, first of all, your money is blocked can't raise bets this is concerning.When entering your bonus money, You won't be able to withdraw your money till you play your wagerer (good luck with that). You will need to play to a certain dead. DO NOT ACCEPT THE BONUS FEE, this is a trap.
Kenny
22 March 2024
Comment from uk.trustpilot.com
Placed a bet around 7 months ago based on teams to be promoted . It was recently cashed out but bet365 refuse to admit to technical error and say the cash out stands. This bet has only started coming well recent weeks, fuming, back to sky bet for me away from these thieves!!
Jesse Reynolds
22 March 2024
Comment from uk.trustpilot.com
This bookmaker is the worst of the worst. They restrict your account when you win. Their customer service is hopeless, they f#$k up payouts all the time, all correspondence with them is generic responses, if you even get a response. Avoid them at all costs.
Mr Gittings
22 March 2024
Comment from uk.trustpilot.com
Another rubbish site take take take never give... i joined these to test them and yet same as all the rest so closed my account.
Madrid Fan
22 March 2024
Comment from uk.trustpilot.com
Bet365 are the worst company in the history of mankind. If you win more than £10, your account will be restricted to a £5 maximum stake.They are far-right scum who do not wish anyone to win. Best to AVOID!Why lay odds / post odds is the punters cannot select them?
Teebee
22 March 2024
Comment from uk.trustpilot.com
Another site that just takes take I don't no what is going on but absolutely no wins at big bets nothing someone really needs to look at these gambling sites and thar age of gods roulette that on all gambling sites it just doesn't play or pay out no bonuses at all this site is absolutely fix so is betfair unbelievable
steve
21 March 2024
Comment from uk.trustpilot.com
I do not trust these people , i cashed out a bet at half time , they then at full time reversed the cash out saying they made a mistake !!!!!!!! . This is not the first time they have done this , if you make a bet you should honour it especially a multi million company.
Andrew Farrell
20 March 2024
Comment from uk.trustpilot.com
I used my debit card to deposit instantly with no problems. When I want to withdraw they say they they don’t withdraw back into my debit card. I gave them my bank details and they refused to deposit into my bank account. I will not deposit again until they fix the issue and pay me what they owe me.
Stuart
20 March 2024
Comment from uk.trustpilot.com
My account was closed on joiningI joined it today and my account was immediately terminated by themReason -"Due to the nature of your business, a decision has been made to close your account with immediate effect. "I am not a business I am an individual person.I wish I had read these reports on Trustpilot first before trying to join.I would give no stars if I could
Anthony Claydon
19 March 2024
Comment from uk.trustpilot.com
I used Apple Pay to deposit instantly with no problems but when I want to withdraw they say they they don’t withdraw to my bank. I gave them two other bank details and they refused and told me to get a new bank. I said to them, if I can’t get alternative bank details does that mean you steal my money and they couldn’t answer 3 times and then they ended the chat. Scammers, if they are not tryng to scam your money then you are probably not profitable and if you are not profitable then why are you betting if you won’t get paid out. I will not deposit again until they fix up because you are a guaranteed loser at bet365. They are holding my money frozen and won’t withdraw to my bank account or credit my betting account
Eric Petrilli
19 March 2024
Comment from uk.trustpilot.com
After playing more then 8k in the casino slots it gave me the spins twice and gave 21$ lmaoo huge scam
Rachel Leigh
17 March 2024
Comment from uk.trustpilot.com
The first time ever I got 3 correct on the 6 score challenge and expected to win £5000 as advertised, only to find out I’ve only won £2 split between how many thousands more, you really need to be more clear on the rules, absolutely shocking
Neil Pretty
17 March 2024
Comment from uk.trustpilot.com
Bet 356 have just been showing the team I picked to win 2 1 on the scores and then after no apparent reason put the score to 1-1 robbing dogs never using them again they need to be fined or taken off the site they Rob you
Felix
16 March 2024
Comment from uk.trustpilot.com
one of the worst company, account get closed for no reason, AVOIDDDD
Ben Hodgins
16 March 2024
Comment from uk.trustpilot.com
The worst app can't make bets it lags doesn't work🤬🤬🤬🤬 can't make a withdrawal avoid at all cost¡!!!!!!!!!!!!!
Travis Ness
15 March 2024
Comment from uk.trustpilot.com
They don't have any problem taking money but what a fxxk around paying. Walking away what a joke
Justin hunstad
15 March 2024
Comment from uk.trustpilot.com
One a small sports bet for $131. Account is verified and submitted a withdrawal for bank wire. 1-5 business days.Been 5 days and have not received anything yet.
Parks Jung
15 March 2024
Comment from uk.trustpilot.com
Don’t use bet365 ripoff I asked for a payout they sent me a check with no bank name on it. I try to contact bet 365 they just ignore me. This happened when they was off shore sports book .
wayne lloyd
15 March 2024
Comment from uk.trustpilot.com
What a joke i don't get the free spins on Friday anymore because of safe gambling thay said but if i deposit 10 i can get 10 free spins you can't write it shocking
Mark
13 March 2024
Comment from uk.trustpilot.com
Can get best odds at 8am at my local.bookies same as 365 but unlike 365 i get treble odds at bookies not even double at 365 so not very lucky in comparison! No best price day before! No 4/1 offer on televised races as before just keep taking more away until youve lost your edge
Jo Be
12 March 2024
Comment from uk.trustpilot.com
DISABLED DISCRIMINATION! LAW BREAKERS! PURE EVIL! NASTY!Bet365 hate disabled people and will exclude you from their site.Website always crashes every high profile horse race meeting. I rang to report the free games were all returning errors. I only have pence in the account. My mate's account error too. My max bet ever £10. Hasd the account years.Terms and conditions say an account can be suspended for suspected prohibited activities.No. John says they are suspending my account because I am disabled.Wow.Bet365 better be calling me back tomorrow, account reinstated, massive compensation for the three hours abuse they subjected me to. Ruined Cheltenham. Ruined my day. Nothing will make it up to me, but if they say John has been sacked, I might feel a little better ... Where do they find these disabled haters?Why is there no management control?Contracts can just be breached?There is no law?Section 20 Equality Act is breached by having no telephone and making me do chat!
NA
12 March 2024
Comment from uk.trustpilot.com
This company took £20k on one account, after exclusion I opened a new account and easily bypassed their system putting in another £10k.Their poor safeguards and code of conduct are happy to turn a blind eye and complicit in extracting more money from excluded gamblers. To conclude this, I tried to log in after nearly 5 years of not using their site and was permanently excluded.Their agent "Zhak D", produced the most generic scripted trash I've ever experienced in online customer service chat. I'm not sure if it was AI or an actual human, either way pathetic.
Raymond Williamson
12 March 2024
Comment from uk.trustpilot.com
Trying to use bet credits no joy glad only put £10 pounds in the account you learn by your mistakes
Robert Douglas
12 March 2024
Comment from uk.trustpilot.com
These are amazing...Did anyone see the lad that opened an account with Bet£3.65 He had a crystal ball and bet 2 winners and won £30 got the email that these lot where closing his account due to the nature of his business(What they mean is we cant win enough from you if your having £2 on a race 🤣🤣🤣) These lot only want mug punters or punters that cannot win in the long run....P.S Bet£3.65 reopened his account after pressure from the newspaper who printed it(That has to be a first🤣🤣🤣)....ANY EDITORS OUT THERE THIS IS NORMAL PROCEDURE ASK BET £3.65 HOW MANY ACCOUNTS THEY RESTRICT OR CLOSE IN A WEEK....ID GUESS ITS IN THE 1,000s👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
David Page
12 March 2024
Comment from uk.trustpilot.com
My Experience here is not great. Meager games or player base (Active not registered). Not a big spender 40p to £1 wagers i just enjoy the ride generally. Here it just seems limp. Maybe 1500 over the year since i been playing here. Alot of time winning back what you deposit, rinse repeat a few times in a session and then its like flogging a horse. Quite a few drop cash games where items sit on reels blocking any wins unless you get the collect or unlock or a certain reel, or line up 4 horizontilly in 3 spins. Odd win lines on alot of games. Must have figured out the maths on that to make it as difficult as poss. Been clever in what games they have on this site
Gerald Smith
11 March 2024
Comment from uk.trustpilot.com
Everything was going well with this site till all of a sudden when I went to make a withdrawal after a $2300 win on the Superbowl the bank wires stopped making it to my bank. Nothing had changed with my banking details yet these crooks keep saying my banking details were wrong. This has been going on for weeks now.. I can't get my money from them.. made a complaint to the BBB and they say they can't find the company. Next I will go to the UK Gambling Commission and make a complaint. Stay away from this site.. no sence making bets if they won't give you your money.
Gregory Porter
11 March 2024
Comment from uk.trustpilot.com
This website is the only website out of betway, stake, poker stars, and jackpot city that actually pays… I have lost thousands and thousands on each of those websites and bet365 has paid me back almost every time and I love sports betting on here they boost your parlays and create them for you. The only gambling website you should be using because every other one is rigged beyond belief
lee knight
11 March 2024
Comment from uk.trustpilot.com
I have used bet365 for years. However, I was very disappointed with the company this weekend. I took part in the free bet offer - 6 score challenge.I got 4 games correct out of 6. After the 2nd game it said only 3 people got it correct. At this point I got the first two correctAfter the 3rd game it changed to <1% which I thought was strange. Why is it not telling me how many people now? At this point i had all 3 correct after the first 3 gamesAfter 4 games i still had only 3 games correct. However, it said only 68 people had 4 correct. This game being villa v spurs which was 4-0! Finally i got the 6th game correct meaning i had 4 correct scores. Then it went up to 493 people got it correct. When I have questioned it they are not prepared to discuss it further with no clarification at all. I shared photos with them but still nothing. I have asked for numbers of participants? The numbers are being created to prevent having to pay out the customers. Why can they not share numbers with me?How many took part?How many got 2?3?4? Why are you only sharing the 4 correct? Its happy to tel you how many people got 4 or 5 correct…why cant they share this information with me!!Why using %….this prevents people to work out if this is legit.
Joseph Roo
10 March 2024
Comment from uk.trustpilot.com
Gremlins Gremlins Gremlins Pop Ups Pop Ups Pop Ups WEBSITE NOT TO BE TRUSTED !!!!
LC
09 March 2024
Comment from uk.trustpilot.com
Rigged rigged rigged as all these betting sites. You cnuts should be shut down. Making millions everyday through their rigged games. Those who do checks of your games( if they ever do) are in on it as well. Obvious backhanders. Fcuk you
Steve hCustomer
09 March 2024
Comment from uk.trustpilot.com
Avoid this company, the worst bookie out there, totally corupt
Cam
09 March 2024
Comment from uk.trustpilot.com
I'd prefer to give 0 Stars. I was never able to even place a bet with my initial deposit as the app wasn't functional, but nothing rivals my inability to get my $500 deposit back. Bet365 wouldn't simply credit the credit card I used, they made me provide banking information so they could wire the money. I provided this information twice over the last 2 weeks, but received nothing. I am currently trying to escalate the complaint through the company and I have no idea what I might need to do moving forward. I may need to file a lawsuit. This isn't just the worst sportsbook in existence, it might be the worst company in the history of humankind. If a sportsbook won't honor withdrawals from your account, they're no different than a beggar on the street....and I'm starting to think that Bet365 is just that! Don't expect to ever get your money out of this company.
Consumer
09 March 2024
Comment from uk.trustpilot.com
Moved from Bet Fair only to be disappointed by this lot. Online experience is appalling. Just want simple easy to place bets. Not remotely interested in Asian Handicaps what ever they are.Rubbish user experience, not clear and too complicated.
Amigo Amigos
09 March 2024
Comment from uk.trustpilot.com
They closed my account without warning. This site is a scam. Everyone should be careful and beware of this site. It is a scam.
Eddie T J Naylor
08 March 2024
Comment from uk.trustpilot.com
Every slot tonight as per usual has been take take take ive played various slots and the only outcome was dead spins poor bonus rounds and annoyance you do not stand a chance greed 365 should be the name change.
Sahil Mehra
27 March 2024
Comment from uk.trustpilot.com
I need to get help because my account is not working due restrictions apply
I need to get help because my account is not working due restrictions apply