Bet365 PLAYER REVIEWS(2894)
David Brett
19 January 2024
Comment from uk.trustpilot.com
Been with them for just over a year and all of a sudden all offers and promotions including early payouts stopped immediately with no valid explanation apart from they have reviewed my account and thats it! Will be going elsewhere from now on.
Harj
19 January 2024
Comment from uk.trustpilot.com
I'm not a gambler but after careful consideration on my account they said I'm not eligible to be part of their free games or promotions! So people who are sensible with their money they take them off for promotions just goes to show they like people to lose big money and give them free games and promotions because they lost. Cant provide me with a reason to why I am not eligible for free games abit of a disgrace to be honest.
Burno
19 January 2024
Comment from uk.trustpilot.com
I’ve not been able to withdraw my funds for the past 72 hours. I really don’t know what is wrong with Bet365. I won over £30,000 from a bet I got from jayleyparlay on Instagram, but I’ve not been able to withdraw it. You guys should fix this
Mark
19 January 2024
Comment from uk.trustpilot.com
18th of January appears to be the date that their trading department team decided to implode.Long term customer here now banned from participating in offers without any information given explaining the decision or any option to rectify.I have re-read terms and conditions and I am clear that I am not in breach of any of these.Time for me to spend my money with another company
Stewart
18 January 2024
Comment from uk.trustpilot.com
Having been a customer with Bet365, for a few years , I received an email saying I’m no longer eligible for promotions or selected offers. Offers and promotions are the main reason I use Bet365, thankfully plenty of other betting companies give offers and promotions, so I’ve opened an account with another company. Shame on Denise Coates, she must be struggling only getting paid £213m last year, and yes that works out to £1 million per working day.
HT
18 January 2024
Comment from uk.trustpilot.com
Having been a customer for about 15 years today I get a message saying'Following a review of your account you are no longer eligible for selected offers and promotions'.No reason, no explanation. Nothing. Its not as though bet365 are great at free bet or free spin offers (like Coral you are really good for that), there are hardly any on bet 365. So i don't get a chance to win a free 50p bet but they can still pay their CEO £millions. To take away offers when they are clearly extremely profitable to pay their owner that an obscene amount is one thing, But to give no reason at all is cowardly and pathetic. I'll stick with Coral now.
Jasper Lee
18 January 2024
Comment from uk.trustpilot.com
After joining with proviso of £30 free bets after initial £10 bet placed , was informed I was not eligible for ANY promotions or free bets as they had reviewed my account ( which was 1 Hour old) and without explanation told me this was the case .I asked for an explanation and got told we can't give you one .... Total charlatans and should be avoided .... Reminiscent of a second hand car dealer and a dodgy one at that ....
Barry Dunn
18 January 2024
Comment from uk.trustpilot.com
I have been told I will not be able to access any more promotions & offs with no explanation all I can think I bet the minimum I can per day absolutely disgusting
Scott Robertson
18 January 2024
Comment from uk.trustpilot.com
If I could have given no stars I would have done. I’ve been a customer of theirs for years and only put on small amounts but do ok. Today they said they are taking all my extra privileges away like bet boosts bet credits etc. I have asked them why but they will not gave me a decent answer they just fob you off. This was their latest message. “ Having reviewed your account, I can see that the Trading Department have made the decision to place betting restrictions on your account. I can confirm that this decision would have been made following a thorough review of your account” What a load of rubbish, why can’t they just be honest and say why !!
Tim Bolton
18 January 2024
Comment from uk.trustpilot.com
Slots games offer - deposit £5 get 15 days to spin a free spins wheel. Won £180 on a free spin, withdrew winnings and was then banned from all promos on site when I still had two days left to spin the free spins wheel. Those two spins were taken away. What the hell?
Eddie T J Naylor
17 January 2024
Comment from uk.trustpilot.com
Quite sickening when you get a bonus on fishing frenzy and it gives you no fisherman the slots are completely dead here no fun at all just pure greediness.
Andrew Mendes
17 January 2024
Comment from uk.trustpilot.com
Do not trust this company and do not create an account under any circumstances. I created one and was immediate banned from betting without reason or explanation. I was able to ascertain why I was banned and it is literally a technical issue that caused it, however they were not interested in my explanation. I then requested they removed all my personal information from their system as required by federal law under the Personal Information Protection and Electronic Documents Act. They are required to both tell me what information they still have on file, and to remove it if they are not doing business with me. They have done neither and refuse to, despite the fact that it is law. How can anyone trust a company that does not follow laws that are put in place to protect users? They do not care about you, and they have proven they are dishonest and not trust worthy.
Mischa Mueller
17 January 2024
Comment from uk.trustpilot.com
I won 359 $. They sent me after 5 days of my withdrawal request they cannot send me my winnings because of there are different currencies in my account which I selected what was I lie. I only could play in $ and I deposited in $. But before my withdrawal request they confirmed my account and also I'm allowed to make withdrawals. Poker is also not possible to play there. I made deposit with my credit card but I only could apply for bank transfer withdrawals. This is a scam site and you will never be able to cash out your winnings. They will always find an excuse not to give you your money. I will report to the gambling supervisory authority.
Gary McDonald
16 January 2024
Comment from uk.trustpilot.com
Great to bet with but these foxtel ads two in the one ad break are just too much and I hate watching sports now, especially NFL. Enough, please
Marcin Zak
15 January 2024
Comment from uk.trustpilot.com
they cheat people, for example by betting on a bet that starts winning when they block money from being withdrawn from the bet, if you don't want to lose money, don't bet with them
Andrew Mendes
15 January 2024
Comment from uk.trustpilot.com
I just had the most horrible experience with bet365 and I feel it is my duty to warn everyone about them. I decided to sign up and place a small bet today on the Green Bay game and was immediately denied from betting and locked out. This was due to a software issue and I myself even found the source of the issue after they were no help, but I received a lifetime ban with no explanation as to why. I was simply told "This is a business decision". This is no big deal because their competitors software works fine and I placed my bet and won elsewhere. But what is a big deal is that they refuse to remove my personal information from their system, which they are obligated to remove by federal law since they do not require it for the reason it was obtained, as defined in the Personal Information Protection and Electronic Documents Act (Principal 4.5.2). So now this company has my personal information including where I work, and where I bank, and my banking information, and are able to do as they please with it. When contacted they refused to remove it. If this business is that shady that they cannot follow federal law, how could anyone trust them with their personal information? I highly recommend everyone avoid this application and company.
Sean Dwyer
14 January 2024
Comment from uk.trustpilot.com
I’ve been a bet365 customer for years, but not after today. They have refused to pay out on a £50 Beterbiev KO bet because his opponents corner threw in the towel. They claim a TKO or corner retiring a fighter is no longer classified as a KO under the rules of their betting conditions, which is absolute nonsense and a total disgrace. You can keep my £50, but you’ve lost my custom forever!
Ian Mackay
14 January 2024
Comment from uk.trustpilot.com
Joined this company as they advertise that they can be used for betting in Spain which I cannot do with my present account with Skybet. Took up the offer of bet £10 and get £30 of free bets. First £10 bet was voided as withdrawn. Next day racing cancelled due to weather. Next day got the bet on and luckily won at 3/1. However the free bets were not credited as they then said that the £10 bet was placed too long after depositing it. Bunch of bloody scammers. Managed eventually to get my winnings out and then deleted the App.
Gregory Porter
14 January 2024
Comment from uk.trustpilot.com
Wrote a good review on this app, was starting to recoup losses from other casinos thinking this is where I’ll get lucky. Well I just played for hours straight in blackjack trying to reach a goal I set and every single time I was one get away from the goal.. I would go on insane loss runs with the dealer being dealt 10s every single hand. Or small cards adding up to 20 or 21 whenever we got a good hand. This is on black jack ONE and it was simply rigged beyond belief today.
Mattino
13 January 2024
Comment from uk.trustpilot.com
Worst online casino avoid do not deposit I’ve deposited few times not even one bonus these slots are programmed scammers stealing peoples money
Gregory Porter
12 January 2024
Comment from uk.trustpilot.com
I started using this app and betting responsibly. It has helped me recoup a little bit of the money I lost due to fraudulent plays by the dealer or other people logging into my account and the casinos doing nothing to help me. This app is great. At first I wasn’t sure as I would sit on blackjack tables and watch games and it seemed like the dealer was so predictable and I assumed it was because of it was mostly a sports betting app but once I started using it I lost at first, then since my second deposit I’ve been up most days. They also have a great support team that answer quickly. Their withdrawals are usually quick also. That being said all casinos and games I play on blackjack are both predictable and unpredictable but on this app I’ve had more luck than not. Other apps I would loose nearly 30 hands in a row. Only downside is the live casino games are very glitchy. You can’t even see the dealer most of the time or Their froze which does make it harder to play.
Matthew Norman
12 January 2024
Comment from uk.trustpilot.com
Trust me I have been playing for years on same game. This site has the WORST scatter bonus's out of all uk sites. Stay clear just use other sites! You'll never win big here
أخت
12 January 2024
Comment from uk.trustpilot.com
With best365 you’re just betting away your time and energy so much potential wining after so much attempt I could remove all the money with the help 7102.pl gave me
Alexander Muller
11 January 2024
Comment from uk.trustpilot.com
Don't play on this site. I will lose for sure $ 200 after I read all the bad reviews here. My account was very fast verified but it seems only for deposit. Once I tried to withdraw they started asking for more verification documents. It is a big cheat they don't request all the necessary documents before you start gambling. They will start asking after you made a withdrawal request. Then I couldn't request for withdraw to my credit card back only to my bank account which would take long time. Further more they even don't have a live chat. Also it is not possible to upload residence proof documents like rental contract. Their system blocks the customers to verify correctly so they will never cash out. I would like play poker on this site and put tons of cash on it but after this first experience I will just stop and leave. They will steal my 200 bucks but they will not get more anymore.
Ian
11 January 2024
Comment from uk.trustpilot.com
Forget this site. I can bet all-day long and never, ever, come out on top. Cancelling my site today and joining a much more reputable company that has a much higher grading, that many of my friends have joined and received a much fairer winning experienc.BET365....…..numerical change required. BET666
Phil
11 January 2024
Comment from uk.trustpilot.com
Do not trust any of their betting offers, they bury details in the terms and conditions ( not the shortened version, but the long version which you need a lawyer to translate for you! ) and then claim ignorance. Their customer service is non existence!
Rob J’s
11 January 2024
Comment from uk.trustpilot.com
Worst betting app! Had a $150 bonus bet and placed a $150.00 bet on a 5 leg parlay For $1800.00.One player got voided because he didn’t play. The pay out then stated the bet went down to $1350.00. The 4 players that did play all hit. After the game they said that since the 1 player got voided they had nothing to go off of to recalculate the winnings. It’s weird to me that the payout clearly changed from $1800.00 to $1350.00 after the voided player. I know for a fact that if one of the 4 players that did play didn’t hit they wouldn’t of gave me the $150 back. Scammers for sure worst betting app by far.
Adrian Quirke
10 January 2024
Comment from uk.trustpilot.com
A disgrace of a company, I had placed a bet from there in play feature and 3 of the legs won but the fourth I selected changed as I was doing my bet to one starting 15 minutes afterwards which should be impossible. When questioned I was told under no circumstances would they do anything about it. They are a scam and a just ripping people off. The amount was very small so I'm not sour about losing my stake just the fact they simply won't do anything about it and it was in fact there fault and not my own
Adam Wasilewski
10 January 2024
Comment from uk.trustpilot.com
Rubbish. Don't play. You will loose your money. I lost 450£ since Xmas.There's no way to win anything. If you win any they will get it back next time.Same as william hill bunch of thrivers.I hope ceo of this rubbish company can sleep at night.I wish all the worst!!!!!
Mark Fletchet
09 January 2024
Comment from uk.trustpilot.com
I used this site for many years. Never had a problem until now. Got a progressive slot maxed up ready to pay out big as I've put a few grand in to achieve it. Bet365 have deleted my account so I can't get on it. I can't even go on a friends account as it is maxed to the player. Naughty, thieving, scum site.
Man on earth
09 January 2024
Comment from uk.trustpilot.com
New Year's Eve they closed my account with some money left in it.New Year's Eve they closed my account with some money left in it.Πρωτοχρονιά μου έκλεισαν τον λογαριασμό με λίγα λεφτά μέσα.New Year's Eve they closed my account and with some money left in it.Πρωτοχρονιά μου έκλεισαν τον λογαριασμό και με λίγα λεφτά μέσα. I was a customer for over 10 years. They didn't give me any explanation. The same in live chat. Tales of Halima! They were looking for it, he says, and would reply to me in 48 hours. Of course I never got any response. Obviously the company has nothing to do with the wete past and does not want winning players. Only as long as they take your money, everything is fine!
Mitch Malchow
08 January 2024
Comment from uk.trustpilot.com
This site is an absolute joke almost impossible to get a withdrawal as I had tried for almost two months of the go around with no success. They gladly take it but don’t want you to make a withdrawal. Do not play this site!!!!!!!!
Rob Ward
08 January 2024
Comment from uk.trustpilot.com
Been with BET365 for a few years now best around imo never had any bother with bets or pay outs ever. i get all my free bets every month just can't believe all the negativity but everyone has a opinion. by far the best around.
Danny O'Grady
08 January 2024
Comment from uk.trustpilot.com
App is crap lost lot money cause app keeps crashing scam app don't use go to betfred much better don't crash and fcuk up all ya money place money win money then the original stake back in account surely must be a law bout this trading standards been informed for scamming people must be shut down poxy site
john
08 January 2024
Comment from uk.trustpilot.com
Fake controlled slots 1.000 plus spins for 5 days in a row on sme slot machine to win nothing at all or even hit 1 slot bonus round has to be controlled ? the is such a thing as rtp what is return to player over a long session of play on the same slot but at 365 this dont happen at all . Am getting more like 10 to 15 % rtp and not 96.7 % as slot says . Now am unsure if 365 is accountable for this or if its the game provider blue print gaming but what ever way you look at this its still foul play no slot takes 5.000 plus spins not to even hit 1 bonus round and the fact that if you do hit a bonus round it still can pay so little so if you dont have a chance of hitting a bonus round then what chance do you have of winning
Shauri Yako
07 January 2024
Comment from uk.trustpilot.com
Turned $70 to $1200 over 3 months then they limited my account could not place a bet that could win more than $20 after three days of winning within their limits they further restricted my already limited account. I cant win more that $10. Its as if the UK is a banana republic and no laws exist. How can this be allowed to happen?
Bet man
06 January 2024
Comment from uk.trustpilot.com
I placed a number of bets on bet365 including a 250/1 bet builder. This bet builder won at had a return of £1255. When I went on the app to cash out my winnings, the bet had been cashed out and my £5 stake was in my account.After questioning this to customer service team they said I cashed the bet out and refuse to pay me my winnings. Worst betting platform Iv ever used and will rob you dry the first opportunity they get. Avoid at all costs
Darren Harris
06 January 2024
Comment from uk.trustpilot.com
I placed an each way bet with bet365 and my horse came 3rd…it was settled as a “lost” bet even though it paid $9.50 for a place ( 3rd) …I called and told them what happened and they said they would send it to the appropriate department “for review”…I explained the horse came third …they said “bets are taken by humans but settled by computers or bots…I said it’s a clear payout bet as I got a third…they said we will have to review it and became hostile…ahloe$
Oki Doki
05 January 2024
Comment from uk.trustpilot.com
They closed my account because my verification. I send my passport, driving licenses etc adress proof.
Peter Wilkes
05 January 2024
Comment from uk.trustpilot.com
Paid the required deposit on the Liverpool Newcastle game and the promotion was £5 free bet every goal scored up to £25. Six goals scored so I should have been credited within 48 hours. Of course, the free bets never came through and trying to get an answer out of these people is almost impossible. You lose the will and just let it go,which is probably what it’s set out to do. Crooks
Eddie T J Naylor
05 January 2024
Comment from uk.trustpilot.com
The Wild Life Extreme slot do not play it, it takes your balance and gives you nothing but pennies do not understand how these slot providers get away with it.
laura HASKINS
04 January 2024
Comment from uk.trustpilot.com
If I could give no stars that's what it would be I play a couple of casino's but never this one again seriously don't waste your money go play tombola much fairer site
Affluent
04 January 2024
Comment from uk.trustpilot.com
Thieves can't verify my address to withdraw do not deposit your money
Ehsan
02 January 2024
Comment from uk.trustpilot.com
Unserious and unprofessional trashThis so called company is completely rubbish.They have no clue about how to choose and recruit eligible and qualified applicants for their role.I applied as a German speaking customer support in Malta.Besides the fact that this role is extremely bad paid and with unhuman working hours, they don’t even care if you have a heavy costumer care background and experience like me in the 1st and 2nd level support for VIP customers at Siemens company in Munich.I am more qualified than other applicants but like I said, these motherf*ckers give a damn about your qualifications, because if you know too much than you basically should, you could be problem for them. The mentioned job role is neither a high skilled role nor a professional one where people need a heavy bunch of experience and knowledge.So my suggestion for those who are thinking about working in this crapholeKeep distance, save your time and energy and don’t waste it
j.n
02 January 2024
Comment from uk.trustpilot.com
I placed £10 @ the required odds on the liverpool v newcastle game last night & they " promised" to credit???? A free £5 bet for every goal scored up to 5 goals £ 25... i have been waiting ALL DAY to have credits applied to my account & to my horror, because i cashed out ( the offer)???? Doesnt apply... these bookies are absoloute thieves & i they are in the scrap bin.. i will get my ( 25 pound) free bets back in time. Goodbye u crooks!!!!!
Edward Johnson
01 January 2024
Comment from uk.trustpilot.com
I cannot place a bet. Site says it cannot confirm my location. But ! Did accept my deposit. I cannot place bet or withdraw without you confirming my location. This has been a constant problem
Athanasios Saltas
31 December 2023
Comment from uk.trustpilot.com
They will try to steal your money in every possible way don’t trust them Don’t lose your money there. They will cheat you in every possible form.Disgusting mistrusting site.
gaza baza
31 December 2023
Comment from uk.trustpilot.com
total crap website..Never win other websites at least let u win some here u like puting money to deep hole :D deleted account with this thiefs will do chargeback aas weell coz its scam :D
Niall
30 December 2023
Comment from uk.trustpilot.com
I'd give this company zero rating if I could. I had my account closed some 4 years ago and wanted to discuss opening a new account with them. They've advised I have permanent ban and not able to open a new account. They added that the decision cannot be reversed. What sort of support is that?Companies like this prey on the poor and the government allow it.
Paul
19 January 2024
Comment from uk.trustpilot.com
Tried to cash out on a football bet.Clearly stated £75 cash out figure.Clicked a number of times nothing happened. Then what happens bet goes tits up.Shocking.
Tried to cash out on a football bet.Clearly stated £75 cash out figure.Clicked a number of times nothing happened. Then what happens bet goes tits up.Shocking.