Bet365 PLAYER REVIEWS(3044)

Gary McDonald
16 July 2023
Comment from uk.trustpilot.com
I think bet365 is hands down the best bookmaker by far. When you compare the odds between bookmakers they are always higher. I like how with racing you get the best tote price with exotics, and they are always fast to settle.What I do not like is the pop-ups advising me I have bet credits even a week after I have used that credit. I also do not like when a leg fails in a multi the bets stay as unsettled as I might have 40 bets going at once.Otherwise, this is a great booker lightyears ahead of the TAB

Charlie Johnstone
16 July 2023
Comment from uk.trustpilot.com
Just shocking customer service. I shared some documents for review and after 7 weeks they were still being reviewed. Don’t bother signing up with them.

Lfi Financial
15 July 2023
Comment from uk.trustpilot.com
Worst customer support of all time.They don't want to wait even for 30 seconds while i type the infromation they close the support chat right away.Also i did a deposit of 50EUR and they blocked my account and ask for withdrawal.WORST CUSTOMER SUPPORT EVER

Mark Jones
15 July 2023
Comment from uk.trustpilot.com
Closed my casino account because there games and slots were a rip off..constant losses so decided not to give them anymore of my money...went to have some sports bets and found they had just closed my account completely 🙃...this just proves to me that online gambling just doesn't care what you do just so long as you are loosing your money ...bet 365 are one of the worst companies I've ever used ....don't bother using them

Rory
14 July 2023
Comment from uk.trustpilot.com
Closed my account.Given no reason, told it was "a trading decision" - that's it!Absolute joke of a company!

Ricky lee
13 July 2023
Comment from uk.trustpilot.com
I wish people who lost stop being bitter and putting their anger into a review I've you want an host review they are awesome best odds best RTP slots going in the UK withdrawals have been landing within 2 hours

Christopher McDermott
12 July 2023
Comment from uk.trustpilot.com
I liked to use the app now and then but its not very good compared to others but what made me write this was I received a message on Twitter from Bet365 games stating I had won 10 spins for participating in one of their promotions. I sent my details and no reply. I asked why they requested them they said your prize will be credited soon as possible. 7 hours later I messaged them again and they said now 24 hours. 24 hours later I messaged them again and they ignored the message. I told them never mind keep the prize your service is terrible and I wont be helping promote you anymore on Twitter or use your apps for gambling.

Josh Galloway
12 July 2023
Comment from uk.trustpilot.com
Some had been making deposits from my account when i reported this they did not care they just wanted to get rid of me. I questioned as to why there is no verification process to make sure the person depositing was me and they said they had my card details so that was verification enough basically no thought about someone stealing my card details. Bit of joke that they have been happy to let someone steal my money.

Tony
12 July 2023
Comment from uk.trustpilot.com
played 3 different push gaming slots, last one was giga jar it eat 350 pound no bonus and highest win was 22 pound absolute robbery stay away

arroju naren Naren
09 July 2023
Comment from uk.trustpilot.com
Any up is restricted in every small matter and life time is called vest up

NewbieBoy
09 July 2023
Comment from uk.trustpilot.com
scam websitedo not use this website, poor management, thief customer service who want to steal your money,if i can give 0 start i won't hold back

Ben Weber
09 July 2023
Comment from uk.trustpilot.com
Bad bookmaker, wasn’t able to withdrawal 245€

Samuel Smith
07 July 2023
Comment from uk.trustpilot.com
Worst betting company going, restrict account when win. Poor excuses porridge deposite times. Don't bother much better else where

Dean
07 July 2023
Comment from uk.trustpilot.com
I'm shocked at how this business is allowed to handle people's money. I opened an account and deposited $1000. My account was soon blocked with no reason given. After contacting them they told me the deposit was too high. tHey never emailed me or let me know anything - I had to contact them to find out. It took me 2 days and about 3 hours on my time to be able to finally fund my account.3 weeks later I was banned because I wasn't losing money.When I tried to withdraw my winnings, I waited 2 days and still never got my funds. When I contacted them, they told me that my withdrawal is not going to get completed because the amount is too high and I need to provide more information to complete it. Again, they never send me an email or a message. In fact, on their own website the withdrawal was shown as "complete". I'm still in the process of trying to withdraw. Complete waste of time, I would not recommend anybody to use this website.

Tony
02 July 2023
Comment from uk.trustpilot.com
Got up one morning and I’m barred told to withdraw my Money, Just for having a few decent days races. They never moaned all the times I lost. And they wasn’t big wins. Obviously I’d not re mortgaged the house for them

Stuart
01 July 2023
Comment from uk.trustpilot.com
The UK government should step in and stop bookmaker choosing who they accept bets from. Bet365 have closed my account as I won over £16k from Horse Racing bets in the last 12 months. They hide behind gambling regulations that are design to protect losing gamblers. After giving the all documents requested I find my account has been closed. Disgraceful.

Steven Rutherford
30 June 2023
Comment from uk.trustpilot.com
Utter disgusting casino never play there 3 Super Kings on 2 euro Stake with triggers paid 30, 44 and 60 never playing there again made a complaint which I am sure they will just ignore thieves simple as that!

Alan Hossain
30 June 2023
Comment from uk.trustpilot.com
Tried to open an online account. Screen says I need to enter a verification code sent to my mobile to proceed. Waited and no code received. Requested a resend. Still nothing. Did this multiple times. After being kept waiting ages on Livechat they say it was sent and i need to contact my mobile provider to sort out. Never happened before with anyone else. Can't be a**ed going through this rigmarole. There's plenty of other companies out there. Sorry my business is going elsewhere.

Aaron
29 June 2023
Comment from uk.trustpilot.com
They are absolutely the worse site I spent 250 and didn't even win a tenner. Do not sign up to them unless you wanna loose money they are absolutely con artist. I never had such a bad experience in all my life. 250 just like that every spin gave me nothing so I self excluded them

Dee
29 June 2023
Comment from uk.trustpilot.com
All was fine until I had a few wins then they suddenly froze my account saying I use it to much.This company really needs to be looked into

Fil Baker
26 June 2023
Comment from uk.trustpilot.com
I had fun while i played here. Fastforward current times inflation and rising costs it makes sense that the bang for the buck may not currently be sustainable or available for you or casinos and surely if you play at multiple casinos you would have been notified of reduced rtp via email. Do your research on various factors before you play large sums. Do not blow your wages! More than ever take gambling as fun and only deposit what you really can afford to loose. The gambling commission has tightened its rules and withdrawing has become a pain in the butt. Inorder to stop money launderers benefiting etc. If the casino pot is not overflowing with input then shear consideration of economics tells you wins are going to be harder to achieve and it may feel like a suck it all fest while playing :) Keep calm and spend on tangeable items

Michael Collins
25 June 2023
Comment from uk.trustpilot.com
For no reason at all I could not log into my account. When I emailed customer service they said they needed to speak to me. As I am unable to speak I explained that’s why I chose the email method of contact. They ignored this explanation and insisted they needed to speak to me. This went back and forth until they just ignored me. My account is now locked and I cannot gain access to my money. I have been robbed.

Ana
25 June 2023
Comment from uk.trustpilot.com
Amen Brother! Bet365 needs some attention from the gaming authorities for unfair practice. It was a good site to play back in the day and now dead spins after dead spins. Loss after loss. It not enjoyable anymore. I used to make withdrawals not much anymore if I'm lucky maybe 50.00 cad the most. It's just absolutely horrible for all the money I spent on this site. In my opinion they have rigged the machines not to pay RTP. Changed the payout code. I hope one day when there is a class action lawsuit against Bet365, maybe that is when I will get my payout. Thanks for reading this.

Taomen
22 June 2023
Comment from uk.trustpilot.com
Bet365 is a scamI have been loosing money for the past years, then this week I make a little profit and my account got restricted with no reason or explanation. I emailed the customer care and I was told there is nothing to do.This is a big scam. If you are losing money no problem, immediately you are in profit they restrict your account with no reason.Bet365 should be brought to the court of law for fraud and ScamI will advice beginners to check for other bookmakers as bet365 is only good if you want to waste your money.

WILL
21 June 2023
Comment from uk.trustpilot.com
I give here an open and honest review of my experiences on Bet365.Firstly I will say they are easily the best online site. Rapid payout, excellent interface and huge range of bets as well as market leading prices on horse racing.Here's the rub.You aren't allowed to win.They won't allow you to be in profit.I received an email from them after a few relatively small winning bets."Due to the nature of your business we have made the decision to close your account with immediate effect"And they did. This means that they only want losing customers. If you see anyone with a 365 account they are losing.They describe themselves as Bookmakers. This is false advertising. They are not bookmakers. A bookmaker will take bets and balance their book. 365 balance it by only allowing losing players.I will be objecting in writing to the advertising watchdog everytime they have an advertisement where they describe themselves as a bookmaker. I encourage you to do likewise. So, in summary, I cannot recommend Bet365 simply because they will not allow you to win. I hope this helps.

Adam Given
20 June 2023
Comment from uk.trustpilot.com
This website is a huge scam. Real easy to deposit but when you want to withdraw they start holding you money hostage. Would take my bank card so I deposit with paypal and that worked fine until I wanted to withdraw. They say the Paypal account isn't in my name and delete my payment information. Have to make a whole other Paypal account deposit more money to finally get my money. That just me my brother is still fighting with these clowns for his money.

Lofbet
16 June 2023
Comment from uk.trustpilot.com
Played Bavarian Cheer slot, got max multiplier (x2500), and withdrew my money within hours. No issues. Nobody asked me for any information - it was like 3 AM, I went to bed, and when I woke up, the money was there. I also feel that - in general - 365 seems to have a more generous RTP. At least from my experience.

Alister Mickler
16 June 2023
Comment from uk.trustpilot.com
Once again I have problems with this nasty company.A few days ago I won just over £100 but when I tried to withdraw it I was told that my Bank was blocking it & that it was now back in my BET365 account.What a load of !!!!-The bank will on occassions block someone trying to take money but Never someone putting money in. After several hours running into days on their ''Livechat'' I got nowhere & said that I would talk to the Ombudsman.Today BET 365 blocked me from betting with them.They advertise themselves on TV as being the World's Fav Bookmaker-What a joke.

James G
15 June 2023
Comment from uk.trustpilot.com
Been a customer of bet 365 for some years. It’s the only bookies I like using. I had set a 1month cooling off period after the football euros was finished. Turns out I done it for 6 months which was completely my mistake not there’s. Upon going back into my account they’ve removed any promotions which I found very strange. But even more strange they decided to remove the bet builder 25% boosts which EVERY customer gets. After waiting on live chat for numerous times it they say adjustments have been made to my account despite no prior warning. I’ve never had any form of gambling issues and they’ll clearly be able to see this. I believe I’ve been treated very unfairly by them. I suggest you put this right please.

Lisa Thomson
23 April 2023
Comment from uk.trustpilot.com
Scam company!! A few days after I joined they blocked my account for no reason ! They saw that I won from a little money and they kind of didn’t like that ? they only want you to lose ! If they think you are going to win they banned you from using their service? crazy scam

Beenconned
23 April 2023
Comment from uk.trustpilot.com
Why am I unable to cash out my bet? I think it may be a con. After contacting bet365 they say that although a cash out is offered you may not be able to take it. It is a con!

Louie Fred
23 April 2023
Comment from uk.trustpilot.com
I made a 200$ deposit a few days ago and the money never showed up in my account even thought it said "successful". My balance still said zero and the money was gone from my bank. I tried the live chat but it's an absolute joke and impossible to get in touch with someone. I emailed them and the lady said the deposit was successful even though it clearly wasn't. They still haven't given me my refund. I was warned about this site and I should've listened to my buddies. I guess this has happened to many people. What a joke

Yusuf
23 April 2023
Comment from uk.trustpilot.com
Fraud app! Scammed my money.It simply got deposit from me and didn't ask a question. Later it shows their service is not available in my state. Now I want refund of my deposit they are not providing it.

Andreas Moran
22 April 2023
Comment from uk.trustpilot.com
Website has been buggy for years. I am currently not even able to make a deposit, because the "name field" has been filled out incorrectly for my card. I happen to be quite certain of my name. Avoid unnecessary headaches and chose a different betting partner.

Jane
22 April 2023
Comment from uk.trustpilot.com
Pay £10 to Join and get £30 bets free. Great lets join! One day later they close my account due to my business interest! I am a hairdresser! Complete and utter con.I asked why they closed account and they aren't allowed to tell me! PLEASE DO NOT USE!!!

Bill Oddie
22 April 2023
Comment from uk.trustpilot.com
A loyal customer for years but treated unfairly...had my bonuses and free games taken away for the reason of betting to much???? Shocking, disgusting way to treat customers....avoid these 365 sharks cus they offer new customers everything but basically poo on loyal long standing customers.

brian
21 April 2023
Comment from uk.trustpilot.com
This company has gone way way over the top with its "responsible gambling" they seem to think every customer has a major problem.. I have bet with them for years and years.. a lot at times a little at times, but just the way i have always done.. now constant harassment if you gamble for a certain amount of time."keep it fun" well it is not you are spoiling it for everyone!!!!Time to leave... shame really.

John Padley
21 April 2023
Comment from uk.trustpilot.com
I had all offers stopped before christmas,they said the offers were stopped because they are a responsible gaming company ,then at the end of febuary they reinstated the offers on my account now they have taken them off again because again they are a responsibe gaming company..nothing makes sense with bet 365 anymore i will stick to putting my bets on in my local shop from now on.

Kelly Louise
21 April 2023
Comment from uk.trustpilot.com
Been a customer quite some years. Before Christmas I hadn't deposited on the site for a year or so, and I was eligible to play the free daily games in sports, than as soon as I deposited just £20 they took all these off my account, I'm no longer allowed loyalty or any offers from bet365, they are saying it's due to safe gambling etc. You don't deposit on bet365 and your welcome to the offers and loyalty but as soon as you deposit they take these away. This company needs to give there a head a wobble, isn't loyalty given for game play etc, how can you get loyalty when they take it off your account as soon as you decide to deposit and play. No wonder this site has a one star bad rating, nothing seems to be getting done with this site they seem to get away with it all! Gambling commission definitely aren't doing there job!

paul kerr
21 April 2023
Comment from uk.trustpilot.com
Been with Bet365 for 15 years but recently very poor. Canceled my account last week because I originally registered with them when working overseas. As per their suggestion opened a new account which was accepted but cannot make a deposit after numerous attempts. Tried emailing & live chat but of no assistance & cannot contact them by phone. Joined Betfred and was able to immediately make deposit without any problems. Very Disappointed Paul Kerr

Jason Williams
20 April 2023
Comment from uk.trustpilot.com
I joined BET365 yesterday after a friend said he had joined . I was a little reluctant as I do have a bit of a gambling habit .Anyway I went ahead and joined up 6pm yesterday afternoon , quite straight forward , played the casino , and spent nearly a £1000 , with no wins ?Anyway woke up this morning to an email that my stating my account had been closed , because of the nature of my business ? I’m a sales manager for a large retailer in the UK for God sake , what do they mean by this ? This is unlawful and I am taking this further .My advice is to not use this betting site , as like many other customer reviews say on here , they are corrupt and a dishonest company , as it seems they take your money and then run , with no real genuine explanation why ??

Melvyn Goulty
19 April 2023
Comment from uk.trustpilot.com
Bet 365 payed a bet out as a win Then with no explanation or even getting in touch removed the money from my account with out my knowledge I still don’t know why

nkosilathi mzungwana
18 April 2023
Comment from uk.trustpilot.com
What a scam of a company ! Worst betting company around , do not sign up , opened an account with then deposited money which I used on bets , got promised 30 pounds in credits which I never got , sent all verification which got approved , long story short account got closed a day later “due to the nature of my business “, no train given no explanation no evidence to show I did anything. Wrong , anyone know how we can escalate this and sue bet365 for this absolutely disgusting abuse of power . Anyone affected emotionally and mentally by their actions please let’s not let them get away with this!!!!!

Dallas Stackhouse
18 April 2023
Comment from uk.trustpilot.com
Big rip off. Been betting for a cpl weeks then all of a sudden my account is closed with no reason. And all of a sudden they dont recognize my bank, the same one ive been using with them this whole time. Now i csnt even get my money back. B.s. avoid n stay away. This has happened to two other ppl i know. The site itself was great until ghis.

David McLaren
18 April 2023
Comment from uk.trustpilot.com
Experienced problem's logging in 8 days ago. They advised me that it looked like I had 2 accounts set up and that they would investigate it as fraud and get back to me in 48hrs.I have chased them 3 times since and they can provide no update. I have gambling accounts with other companies and Bet365 has without a doubt the worst customer service I have ever experience.I am closing my account.....AVOID

Mr Endijs Bekmanis
18 April 2023
Comment from uk.trustpilot.com
I can say only good thinks about bet365....games are good,and sport bets are simple to do...payouts are fast.i don't know what about people can complain. My be somebody had bad experience, but mine are good.and customer service are the best,very helpful. Thanks bet 365

Andrew Raines
18 April 2023
Comment from uk.trustpilot.com
A corrupt lying cheating ignorant disgraceful company!Signed up Friday 15/04/2023 deposited £100 for the grand national and Liverpool v Leeds last night! 2no bets have won! yet they closed accounts Saturday morning, no refund or any sign of winnings!!!!!now as per usual with these kind of greedy parasitic pond scum they ignore everything! Surely there must be a law against this kind of customer service!

James Brook
17 April 2023
Comment from uk.trustpilot.com
Dont sign up with these, use a reputable company if you want a betting account. I signed up with the introductory offer for the national. Account was later closed down by them with no reason given. My free bets were lost. Struggled getting back the massive £14 i won also, but after several emails they did give it back. Not a company to use. stay well away.

Clare
17 April 2023
Comment from uk.trustpilot.com
Avoid, Avoid, Avoid. Reading below the reviews, many have experienced similar, in that account not opened, no reason provided then they email with worrying communication making you feel perhaps your data has been compromised, and cause unwanted stress.Avoid and stick to going to an actual bookmakers.
Kieran Davies
17 July 2023
Comment from uk.trustpilot.com
Gaming commission scam artists aswell bet365 is the most rigged online casino on earth it’s a disgrace shame they don’t have shops I tell you!!! Pure Skam!! Absolute disgrace I’m sick to death of them
Gaming commission scam artists aswell bet365 is the most rigged online casino on earth it’s a disgrace shame they don’t have shops I tell you!!! Pure Skam!! Absolute disgrace I’m sick to death of them