Bet365 Review

thought it was just be me being harrassed in the name of gambling control, these people told me I spent 16 hrs gambling lmao, their app and website keeps track of time even when its not being used and sitting idle. I have been permanently excluded from bet365. How are they still in business with such crappy rules. spent over 20 minutes telling their responsible gambling team that I did not spend that much time but they made their minds without even looking further. As if there aren’t other gambling websites.Horrible way of treating loyal customers, been using them for over 6 years

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Horrible company. Know a number of people who have randomly had their account restricted for no clear logical reason. I’m a recreational punter who bets on the horses now and then mostly during carnivals. Just been told my account is restricted. I’ll close it and never use them again. They must be paranoid about problem gambling and litigation being in their future.

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Reviewing this to give some shine on customer service agents named Kate Ta and Kirsty H; they helped me with my case very thoroughly. Customer service is either very good or very bad, so if someone doesn’t help you, you have to keep contacting them until they do. The overall user experience isn’t bad, but the verification process can be tedious.

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Scammers Bet365, When you try to withdraw large sums, they close your account and hold pending withdrawals. To reopen it, they ask for impossible things like old bank statements or photos of old cards. Don’t use that platform they’re complete thieves

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Utter crap just another site with software designed to steal funds the games are totally featureless and provide nothing but dead spins and penny payouts and only joined less than a month ago AVOID and find a decent fair site because this isn’t it

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I recently used a betting page that I had high hopes for, but I was sorely disappointed with the service. The website was often slow to load, and I experienced several glitches during crucial moments. Customer support was unresponsive and took ages to address my issues. Overall, the lack of reliability and support made for a frustrating experience. I expected much better and won’t be returning anytime soon.

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I have decided to make Bet365 my home for Poker and Sports Betting. I like the look of the Poker App and Website. The App works well on Android. They could improve the Poker by increasing the player number to Six instead of Five on their Premium Tables. I like the fact that Bet365 is Privately owned. I like the Coates Family. They do a lot of good. I would like to get the Legendary Spin on the Wheel just once. Exciting.

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If I could give bet 365 minus 10 it wouldn’t be sufficient, I’ve had a dispute with them over a cash out for weeks and it’s still not resolved,there not interested once they’ve had your money,many promises from customer service to contact me,but it never materialises.Dont go near them,AVOID, AVOID,AVOID, try a honest reputable company like Skybet or Paddy Power,who treat there customers with honesty and respect, and are totally transparent, unlike Bet365,who make the rules up as they go along to suit themselves!

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All online casinos are just money grabbing sites and should be made illegal I’m self excluding from them all as had enough. Its not fair gambling its all rigged and this RTP bollocks isn’t properly regulated. It makes millions in tax revenue and that’s why they get away with it.

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0 STARS FOR THIS WEBSITE …I spent 450£ yesterday în them website , and not one win all the games for them it dezastrr I spend în diferent games 50£ all tugheder 450£ and never I see the bonus for one games… So în my opinion dont spend the many in them website becouse they take evrithink and nothing back… they just stil I pley în diferent website and never I see somthing like this în my live … Just rubbhis website and them games 😡😡😡😡😡😡😡🤮🤮🤮🤮🤮🤮🤮🤮

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Worst customer service no help at all. Opened an account only to find out it’s closed the next day with no explanation. I didn’t even have a bet. They wouldn’t even help me open a new account. I don’t get it. I don’t even have a bet that often only around spring carnival time. Don’t use these guys if there is ever an issue with your winnings be sure they will not help you.

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No more free bets just poxy boosts! Give you less and less to boost profits and pay multi million bonuses to a ceo whos made the best no better than the rest with the cheap never ordinary bull💩

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Just been defrauded and had my account emptied. Not small change. No customer service to speak to. Just live chat. After an hour, someone will call me sometime in the future apparently!They do not even take fraud seriously.Forget the gambling, you’re cash balance is NOT SAFE! And they couldn’t give less of a hoot (the polite version!)

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Mad how this cudtomer James Murphy cannot put a bet on the election. For the blind mice maybe it is not votes and already implement. They won’t take a bet maybe they have the intel. They are not taking his bet a reason. Black swan event maybe, I don’t know, but be careful. They maybe just want to bankrupt the UK by any means necessary. Call it a day accept your losses. Strange things are happening every where. I don’t know anything. But trust me I have lived and I know there is no such thing as random in this matrix. Gullible yes, but nothing aint random it is a myth. Just becarefulguys. Things could get crazy.

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Bet 365 £17650 loss down Grosvenors casino £13785 loss down Peachy game £9898 loss down Bet fair £21665 loss down Mr q £7665 loss down Mr vegas £13565 loss down All other sites closed my account for no reason 10 Bet £33500 loss down closed my account for no reason Phone casino loss down £12000Closed my account for no reason In 2 years this is my loss and down is anyone else in same situation no wins from any casino site Fitzdarss £16990 loss down Live score bet £4670 loss down Labrokes won few times closed my account for winning Williamhill won few times closed my account for winning Leo vegas won big here closed my account after I won big

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IMPOSSIBLE house cards in casino blackjack!! Played 30 hands and I NEVER once got 20 with 2 cards whilst the house got 8, plus three blackjacks and 2 soft 21s. They don’t ever make it fun before taking your money 🤷🏻‍♂️.

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30 year customer of bet365 excluding me from loyalty bonus and free games as I don’t lose enough money!!!!

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Deposited £700 on this site today and didn’t win all!!! Normally on other sites I actually get my moneys worth but I got no entertainment at all!!! Hit no bonuses on the slots!!! Something definitely shady about this site!!!! I’ve gambled for 15 years now but I’ve never felt soo hopeless you expect to have a couple of wins gambling all day!!! I deposited 10 times today and my balance didn’t exceed the deposited amount playing on the slots I’ve never had that before…. I recommend to stay away from this gambling site I’ve deactivated my account

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Bet365 are smashing. They take bets, they tell you if the price has changed and they keep on allowing you to bet. In other words, they give you a chance. I especially appreciate the instant cash out, which is great if you click something in haste and make a mistake.vI only bet on sports, so I don’t know what their slots are like.

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Went to close my account due to the constant amount of spam emails linked to this website, and they refused to delete my details.Rubbish site would avoid at all costs

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First time customer. Placed a largish bet on the US Presidential Election. Just one bet £200 that was it.They closed my account. No warning. No email. No explanation. Banned from opening any other accounts with them. When I asked to void the bet they refused. Their chat lines also crashed a number of times.Worst customer service I’ve ever had from any business.Imagine being a first time customer and experiencing that!

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Garbage bookie, twice in a 2 month period I’ve been scammed by this shower. Never bet on boxing with bet365. If you bet on x or more knockdowns it won’t count if the fight is ruled TKO upon hitting x knockdowns despite their vague rules stating knockouts (not technical) count as a knockdown. The final straw last night a fight was cancelled mid event & despite having an entire hour give or take before my 3 fold was in play, I was forced to instead play a 2 fold despite having ample time to cash out the bet which should’ve been voided anyway. Wouldn’t recommend bet365 to an enemy & if I could give them 0 stars I would. I’ve closed my account & will research all bookmakers until I find one that is actually fair- Even if the odds are not quite as good I’d rather be treated like a customer than a victim.

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Much better sites. Unrealistic outcomes too many times. A con. Time they were looked into.

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Wow shockingly bad completely dead slots every game, RTP must be so low it’s unreal wish I’d read these reviews before I signed up definitely time to delete

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If I could give them zero stars I would had.Did a six fold last weekend cashout would not work only waiting on one team in the 5.30 Kickoff but wanted to cashout as it still would probably have been about £700 unfortunately they said they were having technical issues so couldn’t cashout asked for a goodwill gesture came back with terms and conditions the scoundrels

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I can’t agree anymore with what these other people are saying. What a shambles of a betting site. Last weekend was the last straw for me also. 9 years using the company, well not anymore. They are the only betting site, who encouters problems when big games are playing every time. I have 3 other accounts and neither ever have problems.

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Cash out doesn’t work and when it does is hours behind slots are laggy and have the worst payout I’ve seen used to be great now right down the bottom shame

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Poor customer service from Ollie P over such an insignificant amount of money.Been with them 10 years and slipped and cashed out Villa to win league. Asked them to reinstate immediately with outcome not for another 8 months but computer says no.

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The most diversified betting site out there, they are having the most games in their portfolio to bet on, the withdrawal always went smooth, as well as the customer support tries to always be helpful. Of course a lot of people would give bad review because of loosing their money but most companies on the marker are much much worse.

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Stopped using them after this weekend 19/10/24. App was not keeping up with scores and no cash outs available. Messaged them in the App, but got no response. Quick enough taking your money, but more and more now removing the cash out option if a bet is winning. This has happened twice before last season. I have already moved to another provider now. Absolute joke of a company.

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This company will steal your money if you win your bets. Simply depositing money on their site to bet with is now their money and they will lock you out for no reason. This company is fraudulent and criminal. I actually disputed the transactions from my credit card and won.

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They have closed my account without any communication. I have only found out when I went to place a bet! I have asked the support why this has happened and they could not give me a detailed answer which it is ridicoulus! I won a bet and they have closed my account straight after! That it is the reason I gave to myself!

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These guys has limited my account without a reason. I’ve asked several times why , but no one replied to my question. Horrible suppory. I don’t recommend them to anyone.

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Had 4 team acca for £695 I had 3 winning and 1 drawing so should have had a few hundred cash out ,but the betting slip showed that burnley were 0-0 even though they were 2 goals infront, Brentford were winning yet again 0-0 Brighton winning again 0-0 on the slip villa showed that they was 1-1 all match even when they were 3-1 up . I’m not impressed with this feels like I’ve been done , Scam I’ve deleted the account as will go back to William Hill.

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ScamI could not withdraw my money to my bank card even though I used it hundreds of times to deposit and withdraw. I contacted them and they said that there was a problem with my bank. I called the bank and the bank assured me that there was no problem until I deposited with another card that I also own and from another bank, but to no avail. I lost a lot with them and closed my account. If I were a European citizen, I would have sued them, but unfortunately I am from the Middle East, knowing that I have been a mortgage holder with them for about eight or nine years.

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0 stars scammed out of my $$$.. site not updating for hours no cash out options, wrong scores being displayed, they refused to issue any sort of refund .This is not the first time this has happened on this site anyone willing to start a petition against bet365 I’m down !!Let’s start a movement to close our accounts it’s the only way to really make an impact,and have this multi million dollar companies have some sort of accountability!Sign petition on change.org Close bet 365 account

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Cash out unavailable for the whole of the Saturday 3pm fixtures. App lagging behind the whole 90 minutes. Unable to take profit. Once spoken to Cutomer services they say ‘This is in our terms & conditions, we cannot help you’.This was a clear scam after sky news reporting on football betting the same morning. There are other more reliable companies in the world of betting. Once a leader in the game, turned scammers. Avoid and delete this at all costs.

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Yesterday the Bet 365 app collapsed at prime time betting and no in play bets or cash out could be made during the entire second half. The queue to complain and try to resolve was over 800 people long and took two hours to get through. I was then kicked out of the queue and never resolved the problem in time. This morning I raised with the helpdesk raising it would only be fair to refund customers their stake for the bets affected. Basically told how important I was as a customer but I would not be getting anything back. Patronising and insulting. How Denise Coates sleeps at night with her CBE I do not know. Avoid this company at all costs

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Basically as lots of other customers have already said, loads of goals going in on a full Saturday afternoon football programme yet the app suddenly develops ‘glitches’ leaving us unable to cash out, move bets etc. if I’m being kind I’d say this was incompetence if I’m being realistic then it feels dodgy AF, I am yet another customer who has now removed all funds, closed my account and deleted the app. If zero stars was an option then that is what they’d get

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Shocking Comany witch I am seeking legal advice Took 2500 no win just taken an taken Definitely messing with game play

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I have decided to close my account with this company as they refused to refund my money after losing multiple bets die to some technical issues that they had today. The customer support simply said that they are sorry for my loss but they are not looking to offer any goodwill for this issue. I find their response very disgraceful and i am not going contrebute to a company that cannot take responsibility for it’s own technical issues.I wish i could give them 0 stars.

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Used site yesterday. Major technical issues scores not updating cash out not available . Could not cash out 2 bets which would have had good values Really bad customer experience. On contacting customer service all they continually did was quote terms and conditions. No offer of any goodwill gesture. When said I was going to close my account they basically said go ahead. Obviously don’t value their customers very much.Have now put restrictions on my account because I gave a bad review on Trustpilot

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This is good betting website! Always payment goes well

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Don’t use this website, goes down constantly and doesn’t deserve anyone’s money! Happened on multiple occasions

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RIP OFF.. THEIFS.. CON ARTISTS.. I HAVE BEEN A LOYAL CUSTOMER FOR 5 PLUS YEARS AND THE SERVICE I GOT IS NONE OTHER THAN SH** THEY TOOK MY MONEY KNOWING THEY HAD TECHICHAL ISSUES AND GLITCHES ON THERE SYSTEM THERE FOR THE CASH OUT I WANTED TO WITHDRAW WAS NOT ACCEPTED… AS “TECHNICAL ISSUES” WHEN SPEAKING TO CUSTOMER SERVICE.. THEY ARE RUDE AND AND KEEP PASSING ME TO AND FROM PEOPLE WHO ARE USELESS. AND OFFER NO HELP. I HAVE ENDLESS SCREEN SHOTS. THIS COMPANY IS A DISGRACE N I HAVE SHUT MY ACCOUNT TODAY. AT ALL COST STAY CLEAR OF THIS CON OF A COMPANY AT ALL COSTS. NEVER AGAIN WILL I USE S**T 365. I SHOULD HAVE MONEY IN MY ACCOUNT BUT A FAULT ON THERE END THEY REFUSE TO RECTIFY APPEARS TO BE MY FAULT. SCUMBAGS.

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Would give 0 stars but can’t, football been out of sync all day showing wrong scores games not finished on acca 2-3 hours later none of cash out available. Customer service just say inline with terms and conditions happens every time when a 7 food is doing well app suddenly plays up scammers avoid using this app at all cost. Just rob your money and laugh stopYou winning.

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i placed a 5£ bet on 9 fold ticked, 8 teams won and my total winning was 1850£, so should of able to cashout atleast 1300£, but they intentionaly suspended ticked until last team played so that i couldnt cash out. Tried they online chat, but you get automated bot answers with no actual help. After last team unfortunately lost,they “fixed issues” with cashout…. what a scam company….

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Bet 365 is a disgrace. Losing is a part of gambling but it’s the way that you lose here. The the dealer hits 20 or 21 on nearly every hand on the virtual blackjack. Same old numbers come in on the Roulette time after time. The Poker is a Joke. Hardly ever hit a flush. When you do they make a full house. Players busting out on their last few chips always hit their miracle card to keep them in the game. After playing 60,000 hands on Micro Stakes I’m down £700. Biggest waste of time and money this site.

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Refused to refund my stakes on sports bets after an issue with the site prevented me from cashing out, seems a bit dodgy

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Their site malfunctioned, so the cash out option wasn’t working. As it’s a technical issue on their end, we should have been given a refund. But as they have refused, I’ve closed my account and won’t be using them again.

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