Bet365 PLAYER REVIEWS(3044)

James Clancey
01 December 2022
Comment from uk.trustpilot.com
Absolutely criminal. Offer you a bonus, you bank your money and no bonus. When i asked the CS team they said 'we have decided not to give you a bonus and we will not be reversing our decision' "REALLY"!! Luckily is was only £50, am off to find an honest company now.

Absolut Pantz
30 November 2022
Comment from uk.trustpilot.com
Do not go near. Took my money, with a promise promotional free bet, which didn't happen. Try to engage with the help centre. No help or understanding at all.

Steve Holmes
30 November 2022
Comment from uk.trustpilot.com
Terrible greedy company, whatever you do don't dare winThere alright taking your money but win something and the crap starts , they refer you to traders when placing a bet , then they remove best odds guaranteed and then finally they reduce your betting stake to few pence so it's a waste of time I used to think they were the best bookie but that's when your losing bur dare to win and they fo everything to get rid of you AVOID THIS COMPANY AT ALL COSTS

Lenny Walker
29 November 2022
Comment from uk.trustpilot.com
I would give it no stars £90 spent on epic ape got bonus once won £1.20 think they are the worst site yet absolutely disgusting they will write back saying governed by the gaming agency what a load of crap going to write to governing body these sites have to be held to account get these stars to say how good they are obviously they get lots of money for other peoples losses shame on them

Ferg
29 November 2022
Comment from uk.trustpilot.com
Advice: Bet 365 games. Total scam! Burn your hard earned cash rather than give these fraudsters a cent. If your setting up a gaming/ online betting account or even thinking about, use any other of the trusted sites, Williamhill, ladbrokes,paddy power etc. I repeat stay clear of these lot. Scam in operation!!

Constantinos
29 November 2022
Comment from uk.trustpilot.com
I thought bet365 was the best company for betting but clearly I was wrong. After 3 years winning on football outrights they decided to shut me down without a reason and they keep saying traders decision. So as I could understand, they need players that they are loosing only. This is rediculus and hopefully people wake up and stop betting in bet365. If you can not provide proper services or handle loses, you can close the company and open a supermarker or something.

Jordan
28 November 2022
Comment from uk.trustpilot.com
Created an account and deposited in order to get a free bet. Did this twice and it was not credited. When i followed up they said i needed to click an opt in link and have to deposit again to get a free bet. Joke

grip C
28 November 2022
Comment from uk.trustpilot.com
I have spent seven hrs in 2 days on live chat.they keep putting me on hold to speak to the safer gambling team who are non existent. You just keep going round and round they are useless

Jonathan Grey
28 November 2022
Comment from uk.trustpilot.com
Never had a problem with Bet365, always pay with a smile. Setting the standard. Bookies live livescore bet and virgin bet are thieves and will keep your money, bet365 will not.

AS IT TECH
28 November 2022
Comment from uk.trustpilot.com
Worst customer care service.... For three days they put me on hold lot things happened may times

Aminat
27 November 2022
Comment from uk.trustpilot.com
Worst site ever. You will not win! 2 weeks ago I landed 15 free spins. I got to the 4th spins Nd an pop up error shows up then takes me off the game. I go back on it thinking it'll just pick up whee it left off bit literally every single spin was dead. Each n every one of them. I was furious! I got onto live chat Nd I was told even tho I presented them with a screenshot of the error I was told the bonus round was completed. I deposit alot on this site Nd the most I've ever won is £60 Nd I can't remember the last time you actually won anything. If you want a fair casino site go elsewhere. You will loose everytime. Just look at all.the bad reviews. Nobody's has anything nice to say about them. Go elsewhere

Mat Stephenson
27 November 2022
Comment from uk.trustpilot.com
Like most other 1 star reviews. Do not use these robbing scammers. Deposited cash. Won bets. Have just had account cancelled with email saying 'they didn't like the nature of my business'. Pot kettle black

Ashwani Gupta
25 November 2022
Comment from uk.trustpilot.com
Deposit not updatedThese people are fraud .I deposited 5000 inr on 28 th oct and 6000 inr on 5 nov which has not been uodatedto my bal . Since than almost one month has passed but my bal neither returned nor updated .Everytime the response i get from them is that trace is going on i dont know what kind of trace they are doing which takes so many days . i have sended the proof of payment and bank statements also but still they are not updating my bal . The yrurh is that these peopledont want to return my money they are cheaters and mobey scammers . Also their operator also confirmed thatthe payment has been made and will be updated soon but after one month also nothing has been done These people are not updating my val i have sended so many mails to them with all proofs

JM
25 November 2022
Comment from uk.trustpilot.com
Don't know what everyone on here is moaning about. I signed up to Bet365 recently for some World Cup betting on their £10 deal to get £50 in free bets. The whole process went smoothly like a dream. My free bets appeared as soon as I had completed my wagering requirements, and I've been having a whale of a time using them. The website and app are both excellent, with a good range of bets available, super quick updates, and near-instant settlement as soon as each game is over. The early cash-out option is also fantastic. In terms of cashing out your winnings: I have just withdrawn some, and they landed in my bank account in just 2h (I used Visa Debit to deposit). I can only conclude that a lot of people use this forum to air specific grievances. My general experience on the other hand was first rate.

Valeri Ermakov
25 November 2022
Comment from uk.trustpilot.com
Scammers, deceivers, blocked bets with money 1.300 € and my wallet in BET365 without any pretext and explanation!!! that I'm a kid to them, I'm 58 years old!!! The same thing happened to my friends!!! Be careful, the money is a sensation, so many people are not returned!!!

Charles Wang Dad of Danny
24 November 2022
Comment from uk.trustpilot.com
World's worst gamble website, I deposited 500 usd to account, then can't login to system, not able to bet, not able to KYC, not customer service, no reply ur fxxking mail. no one respond to u!!! don't try!!!!!1

Dario
24 November 2022
Comment from uk.trustpilot.com
I opened account 7 days ago deposit 200 euros and since that I cant log in, it is “rewiev of my account deposit limit” it is riddicilious what they do

Ash
23 November 2022
Comment from uk.trustpilot.com
Would give zero stars if I could I don't no what has happened to this site but they have no mercy when taking deposits on the slots I play big fishing fortune and I have never won a penny since opening my account bonuses are tiny amounts and I have sat and span over £400 without a single bonus dropping or win over £20 naturally bet 365 games seem to spin 30-50 losers in a row before paying you £1 winners each time I get the bonus it's always the smallest fish caught never anything big I have never ever been in a profit once with these games your looking at atleast 20 losers between each win takes about 20 minutes to loose £130 at £1 a spin absolute scam I have played for months no matter when I play it's always the same outcome just takes and takes and takes I have yet to win in total this one game has taken over £2000 and still won't switch to winning everytime I play I loose I use multiple sites none are as poor as this do not deposit with bet 365 there rob you it's funny because I have seen someone else say the exact same this about the same game it just takes everything

John Robinson
23 November 2022
Comment from uk.trustpilot.com
I joined up with Bet365 to take advantage of their offer of bet £10 and get £50 free bets ... I put £20 into my account, made a few bets and today they closed my account with no reason given. AVOID THESE SCAMMERS!! They said i can withdraw the balance i have but when i tried it says there is a minimum of £5 ... so in effect they lied about the offer, kicked me off for no reason and now wont let me withdraw my money .... THIEVES!!!!!!!!!!!

Etienne Haddad
23 November 2022
Comment from uk.trustpilot.com
BECAUSE OF THEIR NEW POLICIES OF NO LIVE BET UNLESS YOU CALL I JUST LOST A BIG AMOUNT OF MONEY, ONE OF THE WORST THIS APP HAS BECOME.

David
22 November 2022
Comment from uk.trustpilot.com
Use Polymarket.com instead.Bet365 was flawless in the past. They block withdrawals when you win too often though.And recently (November 2022), I noticed that they haven't been able to process the withdrawals to my credit card that I used to deposit ($2600).Their payment and withdrawal system seems to have a lot of issues, so I can't recommend Bet365 if you are a winner.Crypto-native betting and prediction markets like Polymarket are way better at deposit/withdrawal.

janitta stone
22 November 2022
Comment from uk.trustpilot.com
Worse online slot ever deposit £700 to play Big Fish win nothing worse ever site I played

Anon
22 November 2022
Comment from uk.trustpilot.com
Zero stars if possible terrible company with shocking service and they lie

Meg Murphy
22 November 2022
Comment from uk.trustpilot.com
Ridiculous. I made an account last night to bet on the World Cup and woke up this morning to an email stating “due to the nature of your business” whatever the hell that means??? “A decision has been made to close your account”. Spoke to bet365 through webchat and apparently they have the write to refuse a customers business for whatever reason. Whatever the reason they refused me is I have know idea?? Literally made my account and put two bets on and that was all. Also no longer qualify for my £50 free bet since my accounts be closed HAHAHA. SO bizarre.

Jack B
22 November 2022
Comment from uk.trustpilot.com
I opened an account with Bet365 yesterday using a new customer offer and after my qualifying bet won, they immediately closed my account giving no reason as to why. When I spoke to customer service they said my account was permanently closed as a trading decision and they would not provide further information. I am unable to withdraw my money from the site. They have basically stolen £10 + my winnings from the bet I placed. Please do not use Bet365. They can close your account and take your money whenever they want, no reasons given.

alister
21 November 2022
Comment from uk.trustpilot.com
Further to my previous reviews (SEVERAL) about this company ,they have now placed restrictions on my account & at present, I am unable to use this account.I have sent them 2 emails asking them to reply & both have been ignored.On TV they advertise themselves as THE WORLDS MOST POPULAR BOOKMAKER but from what I read about other peoples experiences this is totally a false claim & they should be prosecuted.

Dinesh Adhikari
21 November 2022
Comment from uk.trustpilot.com
Every time watching snooker finals, they close the video of live broadcast at the final moment when one player is about to win and clearing the table. Such a frustration when a game is at climax. It happens not once, not twice but every time.

Dzhihan Yulkyar Halid
20 November 2022
Comment from uk.trustpilot.com
I am playing with bet365 since 2009, 10 days ago suddenly my account suspended without any reason and notice. Try to resolve with customer service and email could not. They are holding my £912 even I can’t withdraw. It’s a joke. Tuesday on my day off am gonna drive all way London to Head office . This is unacceptable. We will enjoy on Tuesday. I am going to update you guys . All the best

John McPhillips
18 November 2022
Comment from uk.trustpilot.com
Bloody awful customer service experience, blocked me from depositing even though I set my own deposit limits which they sat on their website they can't alter without the customers consent but that's just the start of their lies, also said that they would contact me within 6 days!!!!! which is currently 14 days and still nothing, also keep asking for irrelevant documents to stall for time, total tinpot operators who should be avoided at all costs, plenty of decent companies out there to do business with

Harish BR
17 November 2022
Comment from uk.trustpilot.com
Worst customer service I have experienced. I had deposited 2000k on 5th November still they are telling to wait asking for time unnecessary and they are doing nothing after giving full information about my deposit

Hang Tam
15 November 2022
Comment from uk.trustpilot.com
bet365 offer for new user is fake !System will tell u, your account is banned when you give them all your personal information. what a horrible experience.I will give it 0 star if available

Charmaine Chamley
14 November 2022
Comment from uk.trustpilot.com
Bet 365 must be the worst betting site on the planet the customer service don’t bother responding for days when they settle bets incorrectly and when they do they just say it’s right when it’s not so you don’t get your money . AVOID at all costs !

Matthew Bazeley
14 November 2022
Comment from uk.trustpilot.com
the worst customer service if something goes wrong. there are much better sites to use out there.

graham
12 November 2022
Comment from uk.trustpilot.com
ive been with bet365 years and today just got a bet that was settled wrongly and the amount of hassle to try and sort it out as now cant even pick up phone to speak to someone and its like they now make really simple disputes as hard as possible so you just dont bother with it , looks like now have to shut account as so much hassle to get something so simple resolved , its a shame as the customer service gone down hill rapidly over last year or so as they used to be able to resolve things simply and you could actually speak to someone but like most places now they not bothered about customers and just looking for cheapest way to deal with things instead of actual people dealing with customers problems .

mohamed yusuf
10 November 2022
Comment from uk.trustpilot.com
I'm writing this today to hopefully get someopinions and advice on what I should do. On October 2nd I made a parlay and won $1624 on Bet365. To this day I still haven't been paid the money I won and every time I inquire about where the money is and when it might be transferred into my account they respondsaying the same thing. They tell me they don't know where the money is and can't even give me any updates on this situation. What should I do? What can I do?

Eileen Leighton
10 November 2022
Comment from uk.trustpilot.com
£120 on big bass bonana games this morning on 50p to 60p stakes. Not one bonus. And I won about 20x in total in base games. Then moved on and to the new fishing frenzy two bonuses. One paid 3.5x and the other 10x. Absolute rip off of a website.

Chris Webb
09 November 2022
Comment from uk.trustpilot.com
To sum up gambling on Bet36519 free spins on The Dog House slotTotal returns £3.23nothing else to say!!!

Ontario Biking
08 November 2022
Comment from uk.trustpilot.com
Withdrawing is impossible. They hold your money hostage and try to send you through as many hoops as possible until you give up.DO NOT DEPOSIT your money into this app/website, plenty of better options out there.

Mark Stevens
08 November 2022
Comment from uk.trustpilot.com
micky mouse wears a bet365 wristwatch, complete shower if sh1te. avoid at all costs !!!

Mark hunter
07 November 2022
Comment from uk.trustpilot.com
Placed a bet at odds of 33-1,there was a non runner so rule 4 deducted at 25p but my bet was settled at 75p reduction

Linh Dang
06 November 2022
Comment from uk.trustpilot.com
Ok lawsuit friends, lost 3 grand in a few minutes, win ratio 1/10 spins in roulette ok I’ll lose it happens but I never went up once just 7,8,9 losses in a row. I smell corruption so contact me and let’s get them shut down. Not that we get anything back but these scum lords should feel the pain of loss. Contact me on Facebook Mark North from Toronto, Canada…if you would like some justice and if enough people speak up we can can close these clowns down. They have a 87% 1 star man what company lives if 9/10 people don’t like the company

Robo Ran
06 November 2022
Comment from uk.trustpilot.com
When you are losing it ok, but when you start winning they restrict your account, what a rubbish company!! AVOID AVOID AVOID

Jack Southern
04 November 2022
Comment from uk.trustpilot.com
Don’t ever play blackjack. You’ll never win. I’ve never seen a dealer have so many bust cards and gets 21 ALL THE TIME! Scam for sure!

James strode
03 November 2022
Comment from uk.trustpilot.com
Awful app, can never see my bets once I've spent my money, can't cash out because I don't have the ability because it wont let me see the live action, wouldn't recommend anyone to sign up for this absolute garbage

Wendy Nield
02 November 2022
Comment from uk.trustpilot.com
I love the number of slot games; graphics, no lagging BUT I just can't win a darn thing !!! I guess it's a sign !!

phil
02 November 2022
Comment from uk.trustpilot.com
I,m not going to say theyre amazing at 365 as they dont phone/email me as other casinos do at 830 in an evening lol, However had a few wins over time and the payout speed is lightening fast . Over time ive had some good bonus rounds of 2K so all pretty volatile and can hit good at any point or can be super flat. I,m seeing the negative reviews and can only think people are playing too much and expecting a win which you cant really do. They do tell you that gambling is not a way to make money so play with sensible amounts that you feel ok to loose and Could One day be super Lucky or not.

David Cox
01 November 2022
Comment from uk.trustpilot.com
Most useless app I have ever used very difficult to navigate will never use again

Ramesh K
31 October 2022
Comment from uk.trustpilot.com
Worest my feel. they don't know ,how to service to Clint. Deposited and withdrawal are not same patern .verification is unnecessary rules..very very Worrest gambling site

Mitja Bankovic
31 October 2022
Comment from uk.trustpilot.com
This is one of the worst scamming companies I have come across with.. I opened an account with them , and placed a bet, meanwhile they asked me to provide passport copy and proof of residence, which I did.The next day I have won a substantial amount , only to get an email from them my account has been permanently suspended without giving any explanation. After having a conversation with their useless customer team , they said the address I provided wasn’t correct( even though I sent them a copy of my tenancy contract and bank statement) and my account will be suspended , and I have lost my money for good.Please do not use this criminal website!
Rahul YDV
02 December 2022
Comment from uk.trustpilot.com
if you lose you lose your money , If you win your accounts gets blocked , If you win withdrawal never gets processed you lose your deposit and winnings , NO MATTER WHAT YOU DO the casino wins and they will live a luxurious lives by stealing your hard earned money , STAY SAFE BE SMART.By the way , the owners of this company are Billionaires , imagine how much money they have stolen. Imagine being a billionaire by stealing others money and being protected by law for stealing money .
if you lose you lose your money , If you win your accounts gets blocked , If you win withdrawal never gets processed you lose your deposit and winnings , NO MATTER WHAT YOU DO the casino wins and they will live a luxurious lives by stealing your hard earned money , STAY SAFE BE SMART.By the way , the owners of this company are Billionaires , imagine how much money they have stolen. Imagine being a billionaire by stealing others money and being protected by law for stealing money .